AB 21a - UNIT 1
AB 21a - UNIT 1
AB 21a - UNIT 1
Organization and
Management of Small
Business
UNIT 1: THE NATURE OF SMALL
BUSINESS
Concept of Small Business
Products
Definition of Business
3 Basic Characteristics of Business
3 Goals for Building a Successful Business
Definition of Small Business
Types of Small Business Activities
Advantages of Small Business
Disadvantages of Small Business
Concept of Business
The term Business denotes
activities related to trade,
commerce, profession, occupation
and industry carried out to make
profit
It is engaged in the production and
marketing of products to make profit
through customer satisfaction.
The primary beneficiaries of a
business are its owners.
Products
Products are the focus of all
Business activities
A product is anything that
satisfies the needs of
customers.
Types of Products
1. Consumer products
A consumer product is a finished product
available for sale to a customer. There's a
wide range of consumer products, and in
marketing, they're typically divided into
different types.
Here are the main types of consumer
products:
Convenience products: These are cheaper products that
are more widely available, such as shampoo or milk.
People usually buy them more frequently with little
research or product comparisons.
Specialty products: These products are expensive and
exclusive to sellers, such as designer clothes or luxury
cars. Customers who buy specialty products usually have
strong brand loyalty.
Shopping products: These are expensive products that
customers usually do more research on and compare to
similar products before buying, such as furniture or large
appliances.
Unsought products: Customers likely don't know about or
think about buying these products under normal
circumstances or until it's necessary, like fire extinguishers,
life insurance and encyclopedias.
2. Industrial products
Businesses usually purchase an
industrial product to make other products or
to help them with running their business. An
item that would be a consumer product if a
customer bought it, such as cleaning
supplies, may become an industrial product
if a business buys it.
There are several types of industrial products:
Capital goods: These are part of production, and they're usually an
installation, such as a building or piece of machinery. They may also
include other large pieces of equipment, like vehicles.
Raw materials: Businesses use raw materials in the making of other
products, natural resources such as water, farm products like wheat and
manufactured products like iron.
Component parts: These are raw materials that a business processes.
They likely appear whole in the finished product, like a hard drive in a
computer.
Major equipment: Businesses use major equipment to make, process or
sell other products. This can include items like computers or tractors.
Accessory equipment: These products are part of the production process
but are usually less costly than major equipment. They can include office
equipment, such as tools or copiers.
Operating supplies: Similar to convenience products, these are low-cost
supplies that are purchased frequently. They' re usually part of regular
company operations, like copy paper and office supplies.
3. Service products
Service products are business
offerings that are either a pure service or a
core service. A pure service is a service
without a tangible result, such as education,
while a core service has a tangible result, like
cleaning services. Some product
categorizations place service products under
industry products, but they can be their own
type of product because many are available
to consumers directly.
Definition of Business
• A business represents organized
efforts of enterprises to produce and
market products to make profits
through customer need and
satisfaction
3 Basic characteristics of
Business
Must be the result of individuals
working together in an organized way
Must satisfy a societal need
Must seek to make a profit
3 Goals for Building
a Successful
Business 1. Survive- When your business is first starting out, survival
is everything. Profit is a far off dream. The team does
whatever it can just to exist
2. Sustain- At the sustain stage, you must take a step back
and evaluate. Start looking at the bigger picture. Your focus
should expand into thinking and planning for the long-term.
Your business is already up and running, now you just
have to keep it going.
3. Profit- At the top of the business pyramid of success is
profit. Only once you can survive and sustain yourself can
you really focus on profit. At this stage, your business
decisions should support all three facets if you want it to
succeed. You can afford to take more risks than at the
lower levels, but do too much damage to the sustainability
or survivability and you’ll be sure to fail.
Definition of small
business