Scribd Logo
Upload

Welcome to Scribd!

  • 11 views

    Consumer Rights Presentation Visual v2

    Uploaded by

    ywhoare69

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    Consumer Rights Presentation Visual v2

    Uploaded by

    ywhoare69
    11 views16 pages

    Copyright

    © © All Rights Reserved

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    11 views16 pages

    Consumer Rights Presentation Visual v2

    Uploaded by

    ywhoare69

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    You are on page 1of 16

    Consumer Rights

    Understanding Your Rights as a Consumer


    Introduction to Consumer Rights

    • Consumer rights refer to a set of laws and guidelines intended to protect


    individuals from unfair business practices, ensuring fair treatment and
    transparency in transactions.
    History of Consumer Rights

    • Consumer rights developed as a response to issues in market practices.


    Key legislation such as the Consumer Protection Act has been introduced
    in various countries to promote fair practices.
    Key Consumer Rights

    • 1. Right to Safety
    • 2. Right to be Informed
    • 3. Right to Choose
    • 4. Right to be Heard
    • 5. Right to Redress
    • 6. Right to Consumer Education
    • 7. Right to a Healthy Environment
    Right to Safety

    • The right to be protected against products and services that are hazardous
    to health or life. It ensures that consumers can purchase items without
    fear of harm.
    Right to be Informed

    • Consumers have the right to be fully informed about products and


    services. It includes correct labeling, full disclosure of risks, and preventing
    misleading advertising.
    Right to Choose

    • The right to have access to a variety of goods and services at competitive


    prices. It prevents monopolistic practices, allowing for fair competition.
    Right to be Heard

    • Consumers have the right to voice complaints and concerns. This right
    allows consumers to be part of the decision-making process in
    organizations.
    Right to Redress

    • Consumers have the right to seek redress or compensation for


    unsatisfactory products or services. This may include refunds,
    replacements, or corrective actions.
    Right to Consumer Education

    • Consumers have the right to acquire knowledge and skills to make


    informed decisions. Education programs can help prevent exploitation by
    increasing awareness.
    Right to a Healthy Environment

    • Consumers have the right to live and work in an environment that is safe
    and non-threatening. This supports sustainable practices and ethical
    consumerism.
    Consumer Protection Agencies and
    Organizations
    • Various agencies exist to protect consumer rights, such as Consumer
    Affairs Departments and Consumer Protection Bureaus. They address
    complaints and enforce regulations.
    Consumer Responsibilities

    • Consumers have responsibilities such as staying informed, reading


    contracts carefully, and acting ethically in their purchasing choices.
    Case Studies

    • Example cases like product recalls and lawsuits highlight the importance of
    consumer rights. They illustrate real-world applications of consumer rights
    protections.
    Conclusion

    • Understanding and exercising consumer rights is crucial for fair market


    practices. These rights empower individuals to make informed, safe, and
    ethical choices.
    Q&A

    • Thank you! Please feel free to ask any questions.

    You might also like