Download as PPTX, PDF, TXT or read online from Scribd
Download as pptx, pdf, or txt
You are on page 1of 91
Table
service objectives
• Define dining etiquette
• Demonstrate the ability to set a table • Identify basic table manners • List the three types of serving styles • This unit is important to teach because these skills are basic skills that students can use in everyday life. • It is important for students to be aware of basic table manners in order to be presentable members of society. Also, one is never aware of who might be watching them while they are eating. • Addition, students may one day have scholarship or job interviews over lunch or dinner and would need to use table manners. • Lastly, it is important for students to know how to select the proper kitchen utensils before starting to cook for safety purposes. TABLE SERVICE •A type of hospitality service where customers or guest are seated at tables and served by waitstaff. •The basic function of a messman is to serve food to the officers, crewmember, passenger and guest. •The Messman have more direct contacts with the officers than any other crew in the steward department. • The appearance ,physical condition and conduct of messman are factors affecting their initial employment ,their rating on the job ,and their possible promotion. • The messman is the sole communication link between the officer and the galley ,so he must be familiar with the food he will serve. •He should know what food is to be served first and the next course. •He needs to know the time it will take to prepare, especially when foods are on A la Carte order. •Estimating the appropriate time he should return to the galley pick up food fresh from the griller, oven or frying pan. GOING TO THE NEXT MAN •Straighten up slowly. Don’t brush against officer's uniform. •Bring your left foot back in line with the right foot for balance. •Turn to the right and serve the next officer. •Practice this system until it becomes a habit- you’ll have lesser accident when the sea gets rough. SERVING IN A ROUGH SEA Place your left foot firmly on the deck between the chairs . 1.Put your right foot about ½ feet behind left leg of the chair. Bend forward and rest left hand on the edge of the table. Straighten up slowly .Don’t brush against officer’s uniform. Bring your left foot back in line with right foot for balance. Turn to the right and serve next officer .Repeat same system. CORRECT HANDLING OF PLATE •Place each dish on the table with the four fingers of the hand under the lower edge and the thumb on the upper edge. CORRECT HANDLING OF SILVERWA RE •Hold silverware by the handle when it is laid in place. Be sure it is clean and spotless . •Handle water goblets by their items and tumblers by their basis. INTERNATIONAL FOOD SERVICE STANDARD (IFSS) SERVING FOOD • The tray is at the right hand of the server. • When serving, pass the food at the left side of the guest and slowly place it to the center of the cover . Remember that the service flow is clockwise, except when you are executing a Russian service. SERVING FROM THE PROPER SIDE LEFT SIDE •Serve everything except liquid from left side. Remember if this way – the fork used to eat the food which you are serving on the left side RIGHT SIDE • Serve coffee, tea , milk and water from the right side . Remember if this way the spoon which will be used in the coffee or tea is on the right side REMOVIN G DISHES •Remove the dishes from the right side if you`re not sure that the officer has finished , as him don’t rush him. Food legislation mandate of 1990 requires correct handling of food and food handlers must know the prevention of food poisoning. Never wear jewelries when serving or else you will look richer than your guest . Do not apply perfumes on your body . It looses one`s appetite Do not raise the tray too high especially when you are serving during rough seas SERVING DRINKS Serving drinks is passing the right side of the guest , and ladies first . The tray is at the left hand of the server. Formalitie s: Excuse me ma`am can I get you something to drink?/ Excuse me , would you care for something to drink ? Would you like to order another drink ma’am/sir?/How about another round ma’am/sir? SERVING DRINKS • If red wine is ordered do not serve it with ice. • Red wine must be at room temperature. • White wine is chilled before serving. • Cognac brandy and straight drinks must be served with ice cold water at the side. • Do not serve soft drinks by the bottle, you may piece it on goblets or in 8 oz glass. • It is safety precautions during rough seas. • In getting the order always write it in a pad then repeat the order, after placing see if you don’t miss any drink “ Say ,Excuse me ma’am/sir may I repeat your order?” CARE OF LINEN • One of the duties of a mess man is the care of linens . Laundering these items take priority over drapes , curtains or personal clothing. CARE OF TABLE CLOTH , SILENCE PADS AND NAPKINS • Table cloth must be folded along their original creases and smoothened out to avoid wrinkles. • Silence pad are cushions places between table tops and table cloth to minimize the sound of items placed on the table. • Napkins are stowed in a clean and well ventilated place. • Napkins are never used to wipe off spoiled. DISHING OR BUSHING OUT •The tray must be at the left hand of the server. •Soiled glassware and chinaware`s are being picked up from the right side of the guest •Remember not to overload the tray to keep away from breakages and looses. •You can always come back to the table to pick up soiled items. •Do not raise the tray too high so you could see your load. •Walk silently while serving the food with no rushing. PRECAUTION S TO TAKE IN A LOADING TRAY : 1.Be sure the tray is clean. 2. Before leaving the serving station , check the order to see that it is, complete , properly cooked , the right number for serving properly garnished and attractively served , with no spilled food on the edges of the dishes. Before leaving the galley , check the tray to see that all foods and the necessary serving equipment for the course are on it . 4. Bend the knees and not the back when picking up a tray and when putting it down. 5. Rest the elbow close to hip when carrying an arm tray. As you serve the order mention the name of the dish example “your Grilled Entrecote ma`am. LOADIN G THE TRAY A tray should be loaded so that so that is will be evenly balanced and the objects on it will neither spill nor slip while it is being carried. 1. Put the larger , heavier plates and the dishes in the center and lighter pieces towards the edges. 2.Cups are not place on the saucers. 3. Hot and cold dishes do not cone into contrast to each other 4. Tea and coffeepots are not filled so full that liquid will leak from the sprout BRUSHING AND CLEARING THE TABLE 1.To maintain the cleanliness of the table , soiled dishes should be immediately removed . As tray once soiled should be changed with clean ones. 2.When everyone at the table has finished eating the entree` served , remove all the soiled dishes , flatware and condiments , except the water glass and coffee cups , which should be refilled and to be removed only when guests 3.Brush the tables with a clean, moist side towel whenever necessary. Take care not to spill crumbs on the lap of the customer. Use a small plate to catch crumbs. 4. When removing used dishes, always excuse yourself and ask permission from the guest. You may say “Excuse me Sir, may I take your plate now?” or may I clear the table now?” 5. As a general rule, bushing out from the right of the guest. 6. When bussing, follow the standard procedure the 3 S’s Scrape all dirt and crumbs from the plate and put them into one container. Stoc k put together equipment of the same kind and size. Segregate all types according to size. * All soup spoon in one container * All dinner knives in one container * All teaspoon, demitasse in one container * Use bread in one basket 7. Remove largest plates first, followed by smaller ones so that they can be easily stocked. Place large ones at the center of the tray. 8. Do not stock dishes too high. This can cause accidents and create clatter. 9. Avoid overloading tray/buspans. 10.Carry tray by placing palm of hand at the centermost bottom keeping elbows close to body; bend your kness, not back when stooping to pick up the tray.