Retail360 Deal Pitch Deck

NEW Value Proposition
November 2023
You know consumers want a seamless, transparent,
BUYING EXPERIENCE
efficient
88% 78% 83%

think an online car-
think an online car- buying
think an online car- buying experience should let
buying experience should give them
experience should help them
them continue in-
greater
save time store
pricing
in-store where they
transparency
left off
Source: 2022 Cox Automotive Car Buyer Journey study
It is time to transform
your sales process…
and technology alone
isn’t enough
3 © Cox Automotive 2022. All Rights Reserved.
Retail360 Deal is your fast track to better selling – every type of
shopper, every type of deal – win them all.
• Real Technology: Stay in control of the deal while delivering the

streamlined, transparent experience your shoppers demand.
• Real Consumer Insights: Build better deals using
Forward Thinking
one-of-a kind insights to close more, better transactions.
Dealers See
• Real Guidance: Drive change with step-by-step training
and ongoing coaching for every team member.
64%
Higher Net Profit
(vs. static dealers)

You need to be ready for every type of buyer
Appealing to all audiences and purchase paths while preparing for tomorrow is key
Walk In / Phone Up Current Customer Digital Lead Service Customer

(Buying Signal Opportunity)
I prefer to deal in I spend a lot of time I like to do as I am dedicated

person, but my time is researching online but much online to my dealership for
valuable rarely submit forms as possible service

APPENDIX

For Internal Only
8 Key Product Features to Demo that Reinforce Value
Shopper Transparency. Structuring the deal together using Sales View: 1)
Deal Pulse. Actionable consumer insights accessible directly in turns salesperson into product specialist, helping the customer get the best
2
deal; 2) creates transparency and the feeling of trust – no more “man
1
the deal workflow - customer data they don’t want you to know as
a dealer - enabling you to reverse engineer proposals with a real- behind the curtain” and 3) the sales team member never leaves the
time view into shopper preferences including vehicle insights and customer’s side during the deal which prevents them from looking at other
ranges for monthly payment, offer price, and down payment. options from competitors
vAuto Integration. Allows dealer to launch an appraisal from the Lifetime Customer Value. quickly identify customers with
3 Manager View without having to rekey any information. This saves time
and effort; and ensures that the ACV is updated as soon as the
appraisal is saved and syncs automatically with the CRM.
4 high spend across sales and service to understand their
lifetime value, this helps builds strong customer relationships
for repeat business and retain service revenue.
Customer Inbox. Communicate with and view a log

Consistent Payment Details. Consistent deal details sync throughout the process
5 6
of all communication and interactions with
customers across channels for text messages, even as the deal is pushed to F&I or their DMS. This builds trust with the customer
email, and phone calls in a single location to and ensures they have confidence in their deal.
improve efficiency and streamline workflows
8
Mobile App Access. Access both Sales View and
7 Deal Alerts. Streamline internal communication

between sales and the desk while working a deal.
Manager View directly from VinSolutions mobile
app. This allows a salesperson to access and
work a deal from anywhere.

Introducing Retail360 Deal - your dealership's fast track to a better way to sell.
• Real Technology: The most intuitive end-to-end tech solution for faster deal-making. Retail360 Deal delivers the car
• Real Consumer Insights: One-of-a kind insight to close more, better transactions. buying experience your customers
demand while keeping you in control
• Real Training: Step-by-step guidance for every team member to get it right.
of every deal.
Real Technology Real Consumer Insights Real Guidance

• Boost transparency and trust with deal • Exclusive insights from 7 of 10 car • Get step-by-step implementation, training
insight and consistency shoppers and guidance with our expert Performance
• Provide a streamlined experience for • Get deal-specific information about every Managers
every shopper’s path customer • Obtain a tailored roadmap with proven
• Benefit from always-on deal-making • Identify in-market shoppers before they best practices and data driven KPIs
intelligence to get to yes faster even submit a lead • Benefit from personalized training and
• Capture and convert more deals • Know the price they’re willing to pay, so coaching for every team member
you can build them a deal they can’t walk
away from
Build on trusted technology platforms Transform deal efficiency and effectiveness Change led by PMs who know your business

Real Tech.
Real Insights. Forward Thinking
Dealers See
Real Guidance. 64%

Higher Net Profit
(vs. static dealers)
Real Results!
You need to be ready for every type of buyer
Appealing to all audiences and purchase paths while preparing for tomorrow is key
I prefer to deal in I spend a lot of time I like to do as I am dedicated to

person, but my time researching online but much online as my dealership for
is valuable rarely submit forms possible service

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NEW Value Proposition

88% 78% 83%

• Real Technology: Stay in control of the deal while delivering the

4 © Cox Automotive 2022. All Rights Reserved.

Walk In / Phone Up Current Customer Digital Lead Service Customer

I prefer to deal in I spend a lot of time I like to do as I am dedicated

5 © Cox Automotive 2022. All Rights Reserved.

6 © Cox Automotive 2022. All Rights Reserved.

Customer Inbox. Communicate with and view a log

7 Deal Alerts. Streamline internal communication

7 © Cox Automotive 2022. All Rights Reserved.

Real Technology Real Consumer Insights Real Guidance

8 © Cox Automotive 2022. All Rights Reserved.

Real Guidance. 64%

I prefer to deal in I spend a lot of time I like to do as I am dedicated to

10 © Cox Automotive 2022. All Rights Reserved.

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