Leadership Decision Making and Management 024222
Leadership Decision Making and Management 024222
Leadership Decision Making and Management 024222
Leadership is not about titles, positions or flowcharts. It's about one life influencing
another.”
I – B. Concepts of Leadership
1. Competence
As leader, you must channel your
energies to those arenas/fields of
leadership where you are most likely to
excel. Working in the areas of your strengths is
crucial to being effective.
I - B. Concepts of Leadership
2. Courage
it takes vision to say “you are here at
point A and want to get to point B. (what is
your plan?)
Meaning “When you are in a leadership role,
you must acknowledge that you are not always
the smartest person in the room. You might not
always be the first one to see an opportunity.”
I – B. Concepts of Leadership
3. Clarity
a great leader is somebody who can
lead with clarity in times of uncertainty.
“Those times of uncertainty, those are the
times that can paralyze the organization.”
Meaning “People are looking to you for
guidance. And if you are not able to lead
with vision and get a group moving forward
during those times, we're just going stand
still or hit a hill and start going backwards.
I - B. Concepts of Leadership
4. Coaching
You may think you are good at what you do.
If you look around you, you look at your
peers. You may even feel like you're better
than everyone else around you in certain
skill sets.
“Without a coach, you'll never be as
good as you could be.”
I – B. Concepts of Leadership
5. Character
Character provides us with the moral
authority that we need to bring together
people and resources to move an enterprise,
a mission, a vision, a project forward.
YES“ you can lead without character, and
I'm sure you know some of those leaders.
They are leaders who not worth following.”
Four Primarily Factors of
Leadership
1.Leader
A leader must understand himself honestly,
what he knows and what he can do.
NOTE: “The followers that decide whether the
leader is successful, not the leader or anyone
else.”
To be successful, maintain Trust and
Confidence , meaning you must persuade your
followers that you are worthy of being followed.
Four Primarily Factors of
Leadership
2. Followers
- Different people expect different leadership
styles.
- You must know your people, as a leader.
Meaning, as a leader you should have a clear
understanding of human nature such needs,
feelings and motivation.
- You must know their qualities, the be,
know, and do qualities.
Four Primarily Factors of
Leadership
4. Communication
- being a leader, you lead by bidirectional
communication. Meaning, nonverbal.
4. Situation
- you must use your discretion to determine the
best course of action, and the style of leadership
needed for each situation. Meaning, find the exact
time and place to confront your followers.
Theories of Leadership
1. Trait theory
some personality traits may lead people naturally.
2. Great events theory
- a crisis or important event can cause a person to
rise to the occasion, putting forth extraordinary qualities
of leadership in an ordinary person.
4. Transformational or process leadership theory
- people can opt/choose for leadership.
- people can learn the ability to take leadership.
- it is the widely accepted theory.
Roles of a Leader
a. Sets the company or organization a specific vision.
b. Motivates employees
c. Guides workers through the cycle of work
d. Creates morale
Note: You will become a successful leader if you
have the will and the willpower.
“Good leaders grow through a cycle of self-
study, education, training and experience that
never ends (Jago 1982).
Boss or Leader
Boss
- gives the authority to accomplish certain
task and objectives within the organization.
Leader
- makes the followers want to achieve high
goals, rather than simply ordering people around.
- influencing people to do great things.
Total Leadership
- be ethical to gain respect.
Meaning, “when people decide to value you as a leader,
they don’t think about your qualities, but rather watch
what you are doing so that they can assess who you
really are.”
… they used this insight to determine whether you
are a trustworthy leader / self-serving leader.
self-serving leader – succeed in many areas
because they present a good image to their superiors,
but at the expense of their workers.
I –D. Importance of Leadership:
1. Improves Communication
- sharing their ideas
- employees have a forum to voice their
concerns and opinions to avoid
misunderstandings.
Importance of Leadership:
3. Improves Productivity
• A successful leader makes all the difference in a
team’s productivity. When employees feel excited
about the work they’re doing, they are more likely
to be productive. On the other hand, a poor leader
can cause employees to become disengaged and
uninterested in their work. A team that is led
effectively will be more productive, efficient, and
successful overall.
I –D. Importance of Leadership:
4. Increases Efficiency
• A productive leader can help to improve efficiency
by getting the most out of their team. Leaders can
help improve efficiency by ensuring everyone is
working towards the same goal and doing what
they do best. They can provide guidance and
direction while delegating tasks to make the most
of everyone’s strengths.
I –D. Importance of Leadership:
5. Decreases Mistakes
• A capable leader is essential for any workplace
that wants to minimize mistakes and run
smoothly. This is especially important in high-
pressure environments where mistakes can
have serious consequences. A leader needs to
be able to identify potential problems early on
and quickly resolve them.
I –D. Importance of Leadership:
6. Motivates Employees
• Good leaders know how to effectively motivate their
employees. They understand that people are
different and that what works for one person may not
work for another. As a result, they take the time to get
to know their team members and discover what
works best for them. This can then create a more
motivated group of employees who are excited about
their own strengths and workplace contributions.
I –D. Importance of Leadership:
Conditions of Learning
a. The person must be motivated to learn – (your
people/workers must be inspired.)
b. Involve your subordinates in the process – (conduct
lecture for at least 15 - 25 minutes and then practice
them.
Six points of leadership power
1.Coercive power – power that is based
on fear.
“a person with coercive power can
make things hard for humans.”
Why? Employees who work under a
coercive boss are unlikely to commit
themselves and are more like to resist the
manager.
Six points of leadership power
2. Reward power – compliance achieved based on the ability
to distribute rewards which others find important.
1. Autocratic Leadership
Philosophy / authoritarian
- This type of leader does not consider other
perspectives when making decisions and
delegates responsibilities to direct reports.
2. Delegative Leadership
Philosophy / laissez-faire leadership
This type empowers all team members to
make decisions, which fosters a sense of
autonomy/self-sufficiency.
“is a philosophical approach that promotes
delegation and sharing responsibilities.”
10 Leadership Philosophy
Examples
3. Democratic Leadership
Philosophy
This leadership style values the opinions
of their constituents and makes sure that
everyone’s voice is heard.
9. Transactional Leadership
Philosophy
- a leadership philosophy approach
that emphasizes a structured and
results-driven approach.
“this style, leaders set clear expectations for
performance and reward team members based on
their success.”
Leadership Philosophy
Examples
10. Transformational Leadership
Philosophy
- is often referred to as a hands-on
approach to leadership.
e. Beware of Bias
- be an open-minded leader
How to become an Ethical
Leader?
f. Lead by example.
- respect your peers by practicing and
demonstrating the use of ethical, truthful and
unselfish conduct.
(actions always speak louder than voice)
g. Find your role models.
- identify strong and powerful leaders and
incorporate into your own style of leadership.
How to become an Ethical
Leader?
h. Care for yourself so you can care for others.
- “you can’t pour from an empty cup”
- fulfill your own needs such as sleep, nutrition
and a true relationship with loved ones because a
leader who is happy and satisfied with love seeks
peace and fulfillment for those they lead.
Values:
- plays an important role in acts and performance.
- are personal
Purpose:
• To rise client’s satisfaction with the
services the company provides
• Develop personal experience, abilities
and capacity, or
• Accomplish a particular goal.
Activity Management
Practice of recording personnel’s day-by-day
accomplishments in an order in which they are done.
Management as an Art
Art is a structured body of knowledge that
requires imagination and expertise.
Art is taught and put into practice. It requires
skills and imagination.
Management as a group
Administrative functions are not performed by
one person alone.
Feature:
Science (scientific principle)
Management (fundamental principles) like; unity of command principle.
Management as Profession
Profession/career in which it acquires knowledge and
training.
Requirements:
schooling, eligibility, master’s degree, etc…
III – Leaders and Managers: Difference,
Characteristics and Qualities
A. Manager
a person in the organization who directs the activities of others.
Different Levels:
1. First line managers - they are usually called supervisors /
foremen.
2. Middle level managers - comprises all management levels bet
the organization’s supervisory level and top level. Sometimes
called functional managers. Ex: heads of plants, managers of
projects. . .
3. Top managers – they are the ones responsible for making
organizational decision and setting policies and strategies which
affect all aspects of the organization.
Managerial Functions
1. Planning – this is necessary to set goals and to develop
strategies for organizing activities.
2. Organization – It assist in deciding the task to be
performed, how to do them, how to organize the tasks
and where to make decision.
3. Staffing – this is important for employing different
types of people and performing different activities such
as training, growth, evaluation, compensation, welfare…
4. Directing – this requires that subordinates be given
instructions and motivated to achieve their goals.
5. Controlling – this is monitoring practices to ensure that
the works perform the tasks as scheduled, and to
correct any major deviations.
Three Essential Skills or Competencies
of a Manager
1. Technical Skills – managers must be able to work
with the resources, equipment, strategies, procedures
or the technical skills.
2. Human Skills – Managers must have the ability to
work well with other people both individually and in a
group.
3. Conceptual Skills – managers need to be able to
integrate and organize the different activities.
- managers must be able to think of abstract ideas.
Note: conceptual competencies are important in decision-
making.
Qualities of a Manager
1. Educational Competence – a manager has to have
adequate and outstanding preparation. Ex: Educational
qualifications, management education, training, etc.
2. Intellectual Quality – managers should have a higher
level of intelligence relative to others, because they have
more roles in the organization.
3. Leadership Ability – a manager has to be able to direct
and motivate people working within the business. This
qualities inspire workers to improve their performance and
function to their full capacity.
D. Qualities of a Manager
2. Communication Skills
• Clear, concise, and open communication helps leaders convey
ideas, set expectations, and give constructive feedback.
• Listening is equally important, as it fosters understanding and
trust with team members.
3. Integrity
A good leader is honest, ethical, and trustworthy. They
uphold strong moral principles, which helps build trust within
the team and foster a positive work culture.
Skills / Qualities of a Leader:
4. Empathy
• Understanding and sharing the feelings of others creates
stronger connections. Empathetic leaders understand the
individual needs and concerns of their team, showing
genuine care for their well-being.
5. Emotional Intelligence (EQ)
• The ability to understand and manage one’s own emotions
and empathize with others.
• Emotional intelligence is crucial for resolving conflicts,
managing stress, and creating a positive team atmosphere.
Skills / Qualities of a Leader:
5. Adaptability
• Leaders who are flexible and open to change can better navigate
dynamic environments.
• Adaptable leaders inspire resilience within their teams and
encourage a growth mindset.
6. Decisiveness
Leaders make informed decisions promptly. They
analyze available information, consider various perspectives,
and act decisively to move forward.
7. Accountability and Responsibility
• Leaders take responsibility for both successes and setbacks and
hold themselves and others accountable.
• This builds trust and sets a standard of excellence within the team.
Skills / Qualities of a Leader:
4. Problem-Solving Skills
Both roles often require quick thinking and solution-oriented
approaches. They identify problems, analyze causes, and implement
strategies to resolve issues efficiently.
5. Goal-Oriented
Leaders and managers focus on setting and achieving goals.
They create plans, allocate resources, and motivate their teams to
reach milestones that support the organization’s objectives.
6. Integrity and Ethics
Trustworthiness is essential in both roles. By upholding ethical
standards and acting with integrity, leaders and managers earn
respect and build trust within their teams.
Shared Character traits of leader and manager:
7. Organizational Skills
Both leaders and managers must be organized to
plan, coordinate, and execute tasks effectively. They
need to manage time, resources, and priorities to keep
everything on track.
8. Team Orientation
Both prioritize teamwork and collaboration. They
recognize the strengths of team members, foster a
collaborative environment, and work to create a positive
team culture.
Shared Character traits of leader and manager:
9. Motivational Skills
Both leaders and managers motivate their teams,
although they may do so differently—leaders often
inspire with vision, while managers may encourage
through structure and recognition.
10. Adaptability
Both need to be flexible and open to change.
Whether adjusting plans or adopting new strategies,
leaders and managers must be adaptable to keep up with
evolving demands.
Leadership Principles
1. Know yourself and seek self-improvement
reinforce your attributes. This can be done by self-study,
formal classes, reflection, and interaction with others.
In knowing self and seeking self-improvement, leaders
must:
a. Evaluate their selves by using the leadership traits and
determine their strengths and weaknesses.
b. must understand the “be”, “know”, and “do”, attributes.
c. must work to improve their weaknesses and utilize their
strengths.
d. By knowing their selves, and their experience and
knowledge of group behavior, they can determine the best
way to deal with any given situation.
Leadership Principles
2. Be technically and Tactically Proficient
We can’t give that which we don’t have.
We can’t make the things we don’t know right.
Thus, leaders must;
a. Know their job and have a solid familiarity
with their subordinates’ tasks.
b. Demonstrate their ability to accomplish the
mission.
Leadership Principles
3. Seek Responsibility and Take Responsibility for
your Actions
Leaders must:
a. Look for ways to drive the organization to new
heights.
b. Must use initiative and sound judgement when
attempting to perform jobs which are not needed by
grade.
c. Must issue all directions in their own name.
Leadership Principles
4. Make sound and timely decision
Leaders must:
a. Use good problem solving, decision making,
and planning tools.
b. Seek their subordinates’ advice and
suggestions wherever possible before making
the decisions.
c. Announce decisions in time to allow the
required plans to be made by subordinates
Leadership Principles
5. Set the Example
Leaders must:
a. Be a good role model for your employees.
They must not only hear what they are
expected to do, but also see.
b. Behave themselves so that their personal
habits are not open to criticism.
c. Avoid showing favoritism to any subordinate.
Leadership Principles
6. Know your people and look out of their
welfare
Leaders should:
a. Know human nature, and the importance of
caring genuinely for each subordinates. It is one
of the concepts, which is most important.
b. Be accommodating.
c. Provide ample time for leisure and focus on
participation.
Leadership Principles
7. Keep your subordinate inform
To promote efficiency and morale, a leader
should:
a. Inform the subordinates of all happenings in
the organization and give reasons why
things should be done.
b. Explain whenever possible why they must do
the activities and how they plan to do them.
Leadership Principles
8. Develop a sense of responsibility in your
subordinates
Leader must:
a. Help develop good character qualities that will assist
them in carrying out their professional duties.
b. provide them with the opportunity to develop their
careers.
c. Acknowledge the achievements of your subordinates
when they show initiatives and creativity.
Leadership Principles
9. Ensure that task are understood,
supervised, and accomplished.
Leader must:
a. Ask your subordinates if there is any question or
confusion about the mission or task/s to be done.
b. Monitor the execution of your orders and ensure
that your subordinates have the resources
necessary to carry out the tasks or assignment.
Leadership Principles
10. Train as a team
- leaders must ensure that his subordinates work
in synergy.
“There is a (division of work) and every
subordinate knows his/her role and responsibilities
within the context of the team.”
Teamwork is a bidirectional road. Individual
subordinates give their best and the team provides
security, appreciation and a sense of accomplishment
to the subordinates in exchange.
Leadership Principles
11. Employ your command in
accordance with its capabilities
As a leader must:
a.Keep yourself updated as to the
operational effectiveness of the team.
b.Analyze all assigned tasks.
Contemporary leadership issues and
challenges:
1. Managing Change
Leaders today face rapid changes in technology, globalization,
and work practices. Adapting to and guiding teams through these
changes is essential.
2. Workforce Diversity
Increasing diversity in the workplace requires leaders to be
inclusive, understanding different perspectives, and fostering a
culture of respect and equality.
3. Ethical Leadership
With increased scrutiny on ethical practices, leaders need to
maintain high ethical standards and make decisions that consider
the broader impact on society and the environment.
Contemporary leadership issues and
challenges:
4. Remote and Hybrid Work Management
With the rise of remote and hybrid work models, leaders must
find effective ways to manage teams, maintain communication, and
build team cohesion across distances.
5. Cultural Competence
As companies become more global, leaders need to be
culturally aware and sensitive to manage a workforce that may
come from diverse cultural backgrounds.
6. Mental Health and Well-being
Leaders are increasingly expected to consider the mental
health and well-being of their employees, promoting work-life
balance and a supportive work environment.
Leadership Role
1. Visionary 9. Role Model
2. Coach or Mentor 10. Delegator
3. Strategist 11. Resource Manager
4. Decision-Maker
5. Communicator
6. Problem Solver
7. Change Agent
8. Team Builder
Difference between a leader and a
manager
1. Focus on Vision vs. Focus on Execution
• Leader: Primarily focuses on creating a vision for the future,
inspiring people to pursue ambitious goals, and setting a
course that aligns with a broader purpose.
• Manager: Concentrates on executing established plans,
organizing resources, and ensuring day-to-day operations run
smoothly. They work within the framework of existing goals
and are tasked with meeting specific objectives.
Difference between a leader and a
manager
2. Inspiration vs. Supervision
• Leader: Motivates and inspires team members, encouraging
innovation, creativity, and a sense of purpose. Leaders often
connect with team members on an emotional level.
• Manager: Supervises and oversees processes to ensure that
tasks are completed correctly and efficiently. Managers are
more concerned with structure, control, and maintaining
standards.
Difference between a leader and a
manager
3. Risk-Taking vs. Risk Management
• Leader: Willing to take calculated risks and push boundaries
to achieve progress and create change. Leaders often see
risks as opportunities for growth.
• Manager: Focuses on minimizing risks, maintaining stability,
and controlling outcomes to avoid disruptions. Managers
prioritize consistency and predictability.
Difference between a leader and a
manager
4. Change vs. Stability
• Leader: Acts as a change agent who encourages team
members to embrace change, adopt new approaches, and
think creatively. Leaders look forward, seeking continuous
improvement.
• Manager: Emphasizes stability and efficiency, working to
maintain order and reduce unpredictability. Managers
implement the systems that keep operations running reliably.
Difference between a leader and a
manager
5. People-Oriented vs. Task-Oriented
• Leader: Prioritizes people, building relationships, nurturing
team dynamics, and fostering a positive culture. Leaders value
collaboration, emotional intelligence, and personal growth.
• Manager: Primarily task-oriented, focusing on planning,
organizing, and directing tasks to achieve specific goals.
Managers ensure that team members perform their duties
effectively and meet performance metrics.
Difference between a leader and a
manager
6. Long-Term Vision vs. Short-Term Goals
• Leader: Envisions and strategizes for the future, focusing on
long-term impact and progress. Leaders often work toward
goals that may take years to achieve.
• Manager: Works within shorter timeframes, concentrating on
immediate goals, meeting deadlines, and ensuring projects
are delivered on schedule.
Difference between a leader and a
manager
7. Influence vs. Authority
• Leader: Relies on influence, persuasion, and the ability to
inspire to gain followers. Leaders may or may not hold formal
authority; their power often comes from trust and respect.
• Manager: Relies on formal authority and positional power to
direct team members. Managers often have clear reporting
structures and are responsible for enforcing policies.
Difference between a leader and a
manager
8. Flexible Approach vs. Structured Approach
• Leader: Tends to be flexible, adaptive, and willing to pivot
when necessary. Leaders encourage exploration, creativity,
and adaptability in their team members.
• Manager: Emphasizes structured processes, rules, and
systems to ensure consistency and efficiency. Managers create
detailed plans and work to keep processes within predefined
guidelines.
Difference between a leader and a
manager
9. Developing Potential vs. Optimizing Productivity
• Leader: Invests in developing the potential and skills of each
team member, often acting as a mentor. Leaders prioritize the
personal and professional growth of their team.
• Manager: Focuses on maximizing productivity and efficiency.
Managers prioritize output, deadlines, and efficiency in
meeting organizational targets.
Difference between a leader and a
manager
10. Creating a Culture vs. Enforcing Standards
• Leader: Shapes the organizational culture, setting the tone
and defining values that guide team behavior.
• Manager: Works within the established culture and enforces
standards, ensuring adherence to policies and practices.
IV – Leadership and Management Styles:
1. Autocratic Leader
• Makes decisions independently and expects team
members to follow instructions without input.
• Focuses on control, structure, and authority, which
can be effective for quick decision-making in crisis
situations.
2. Democratic (Participative) Leader
• Encourages team involvement and values
input from all members in decision-making
processes.
• Builds a collaborative work environment and
fosters a sense of team ownership.
3. Transformational Leader
• Inspires and motivates team members to
exceed expectations by setting a compelling
vision and encouraging personal growth.
• Focuses on creating positive change within an
organization and is often highly influential.
4. Transactional Leader
• Emphasizes structure, rewards, and penalties
to manage team performance and
productivity.
• Sets clear goals and closely monitors
progress, rewarding achievements and
addressing underperformance.
5. Servant Leader
• Prioritizes the needs and development of
team members, emphasizing empathy,
listening, and ethical behavior.
• Sees their role as supporting the team and
helping them grow personally and
professionally.
6. Laissez-Faire (Hands-Off) Leader
• Provides minimal supervision and allows
team members to make most decisions.
• Best suited for highly skilled, self-
motivated teams where independence
can drive innovation.
7. Charismatic Leader
• Uses personal charm, enthusiasm, and
inspiration to influence and motivate
others.
• Builds strong, emotional connections with
team members and often drives a high
level of engagement.
8. Visionary Leader
• Focuses on setting a long-term vision and
inspiring others to pursue future goals.
• Helps team members see the bigger
picture and aligns their efforts toward a
shared mission.
9. Situational Leader
• Adapts leadership style to the specific
situation, task, or individual needs of team
members.
• May shift between autocratic, democratic,
or laissez-faire styles based on what’s most
effective in each moment.
10. Bureaucratic Leader
• Follows established rules, procedures, and
policies strictly and expects others to do the
same.
• Ensures a structured, predictable
environment, making it suitable for highly
regulated fields.
11. Pacesetting Leader
• Sets high standards and expects excellence,
leading by example and pushing the team to
achieve similar levels of performance.
• Works well with self-motivated, high-
performing teams but can create stress or
burnout in others due to demanding
expectations.
12. Coaching Leader
• Focuses on individual development,
helping team members build their
skills, knowledge, and confidence.
• Guides rather than directs, providing
feedback and support to foster
growth and learning.
C. Difference of leadership and management:
1. Vision and Goals
• Leadership: Leaders create and communicate a compelling
vision of the future. They inspire people to work toward that
vision, even if it requires changing current practices.
Example: A CEO shares a bold vision of making the company the
most sustainable in the industry, motivating employees to
innovate and adopt environmentally friendly practices.
• Management: Managers focus on setting, achieving, and
optimizing specific goals that align with the organization’s vision.
They aim to execute the vision through practical, step-by-step
plans.
Example: A project manager sets quarterly objectives, delegates
tasks, and monitors progress to ensure the project aligns with
the company’s sustainability goals.
C. Difference of leadership and
management:
2. Focus on Change vs. Stability
• Leadership: Leaders are agents of change, pushing for innovation
and encouraging the organization to adapt to external shifts.
Example: A tech leader embraces AI to streamline processes,
persuading their team to adopt new skills and keep up with the
technological trends.
• Management: Managers emphasize stability, ensuring that
processes and resources remain consistent and that the
organization remains productive.
Example: A manufacturing manager implements quality control
protocols to ensure consistent product quality, reducing variations
in output.
C. Difference of leadership and
management:
3. Orientation: People vs. Tasks
• Leadership: Leaders focus on people, understanding their needs,
inspiring them, and empowering them to achieve personal and
collective goals.
Example: A department head holds regular meetings with team
members, encourages open dialogue, and helps them overcome
personal and professional obstacles.
• Management: Managers are task-oriented, focusing on organizing
resources, schedules, and tasks to ensure efficient output.
Example: A restaurant manager schedules shifts, assigns roles,
and ensures that all staff are clear on daily duties to keep
operations smooth.
C. Difference of leadership and
management:
4. Risk-Taking and Decision-Making
• Leadership: Leaders are more willing to take risks and explore new
opportunities. They trust their intuition and are comfortable with
uncertainty.
Example: An entrepreneur decides to pivot the company’s business
model based on emerging customer trends, even if it’s a risky
move.
• Management: Managers prefer minimizing risks by making data-
driven, calculated decisions to maintain control and ensure
consistent outcomes.
Example: A financial manager relies on historical data to make
conservative investment decisions that avoid high-risk ventures.
C. Difference of leadership and
management:
5. Authority and Influence
• Leadership: Leaders gain influence through charisma, inspiration,
and their ability to communicate a shared vision. They build trust
and empower followers.
Example: A community leader rallies people to participate in a
local cleanup by inspiring pride in their neighborhood, leading by
example, and encouraging volunteers.
• Management: Managers rely on positional authority to direct tasks
and enforce rules. They expect adherence to established processes.
Example: A warehouse supervisor assigns tasks and enforces
safety regulations, relying on their role to ensure compliance
among staff.
C. Difference of leadership and
management:
6. Approach to Problem-Solving
• Leadership: Leaders encourage creative solutions and foster an
environment where team members can experiment and innovate.
Example: A software team leader encourages brainstorming
sessions where team members can share unconventional solutions
to coding challenges.
• Management: Managers focus on analyzing and solving problems
efficiently, often using proven methods and structured approaches.
Example: A call center manager develops scripts for common
customer complaints to streamline solutions and reduce call times.
C. Difference of leadership and
management:
7. Short-Term vs. Long-Term Focus
• Leadership: Leaders often have a long-term perspective, keeping an
eye on the future and aligning their strategies with long-term goals.
Example: A university president focuses on long-term goals like
improving global ranking by investing in research and
infrastructure.
• Management: Managers tend to focus on achieving short-term
objectives, ensuring that daily tasks contribute to immediate goals.
Example: An event planner focuses on coordinating logistics,
meeting deadlines, and ensuring the success of the upcoming
event.
C. Difference of leadership and
management:
8. Role in Team Development
• Leadership: Leaders focus on personal and professional
development, often serving as mentors and motivators.
Example: A senior executive conducts career development
sessions, helping team members identify growth opportunities
and work toward personal goals.
• Management: Managers focus on developing skills specific to
job requirements, providing training that enhances team
performance within current roles.
Example: A sales manager provides training on effective
negotiation techniques to improve monthly sales
performance.
Summary Table of Key
Differences:
Aspect Leadership
Sets and inspires a
Management
Executes and manages
Vision
vision plans
Focuses on change andFocuses on stability and
Change vs. Stability
innovation order
People vs. Task People-oriented Task-oriented
Risk-Taking Willing to take risksRisk-averse
Based on charisma andBased on authority and
Influence
trust rules
Encourages creative Uses structured, proven
Problem-Solving
solutions methods
Focus Long-term vision Short-term goals
Provides skill-specific
Team Development Empowers and mentors
training
1. Top-Level Managers
(Executive Managers)
D. Type of managers
Managers can • Role: Set overall goals and
be categorized based strategic direction for the
on their roles, organization.
responsibilities, and • Responsibilities: Make high-level
levels within an decisions, develop company
policies, and represent the
organization. organization to stakeholders.
Paramet
Management Administration
ers
Process of supervising people so Administration is a systematic process to
that they can achieve a goal. This administer management. This includes
Definition
involves streamlining processes, making plans and policies and enforcing
workflow and objectives them to achieve goals.
Future-oriented, strategic planning Present-oriented, operational management
Focus
and decision-making and execution.
Broader and encompasses the entire Narrower in nature; it primarily focuses on
Scope organization, including setting goals specific functions, departments, or processes
and formulating strategies within the organization.
Function Planning and organizing Directing and controlling operations
Managers provide leadership,
Leadershi Administrators provide oversight, guidance,
direction, and motivation to
p and support to managers and employees.
employees
Managers make strategic and Administrators implement policies,
Decision-
tactical decisions, setting goals and procedures, and rules established by
making
formulating plans to achieve them. management.
c. Police Management Style
Two main management styles
1. Military Policing
a. Autocratic
- results in more hostility and lower morale but
also higher quality work.
- best in crises.
b. Democratic
- is useful in guiding a group toward
commitment to their mission.
1. Military Policing
c. Transactional
- rewards or punishments are handed out based on a
subordinate's performance and adherence to the rules.
- is much like authoritative leadership except that it relies
on a rewards-based system to motivate subordinates.
d. Transformational
- focuses on a “people-centered approach” that aims to
inspire, empower and motivate one's team.
Two main management styles
2. Community policing
- encourages interactive partnerships between law enforcement
agencies, their officers, and the people they serve.
WHY? By developing connections within the community, police are
better informed and empowered to solve public safety problems.
Example:
- establishment of barangay tannoids.
- if gang activity is a problem, volunteer organizations may be
deployed to high-crime areas.
- visit schools and advocate the ill effects of prohibited drugs,
and - talk to other organizations to show younger people that
they are a resource to help in the community, not just to
arrest people.
D. Police Organization / Units
1. Functional Units:
a. Bureau – the largest organic functional unit within a large department. It
comprises of numbers of divisions.
Line Functions
- are the “backbone” of the police department; they include such operations
as patrol, criminal investigation, and traffic control, as well as supervision of the
personnel performing those operations.
Staff Functions
Staff functions are those operations designed to support the line functions.
Staff members are necessarily advisors who are typically assigned to planning,
research, legal advice, budgeting, and educational services.
Staff members are often civilians with specialized training who serve within the
department but do not deal with daily operations on the street. Their main function is to
study police policies and practices and to offer proposals to the chief executive of the
department.
Staff personnel tend to be:
a) Highly specialized.
b) Involved in an advisory capacity
c) Detached from the public
d) Not directly responsible for the decisions made by department executive.
Classification of Line, Staff, and Auxiliary Function
Auxiliary Functions
Auxiliary functions involve the logistical operations of the
department. These include training, communications, jailing,
maintenance, record keeping, motor vehicles, and similar operations.
F. Elements of PNP Organization
1. Specialization
- is the assignment of workers to tasks. Thus, it can be thought of in terms of either
jobs or people.
2. Hierarchy of Authority
Hierarchy represents the formal
relationship among superiors and subordinates in
any given organization. It can be visualized as a
ladder, with each rank representing a higher or
lower level of authority.
Each rank or position on a hierarchical
ladder has specific rights, while at the same time
owing specific duties to the positions above and
below it. Any position of the ladder is expected to
direct and control the activities of the ranks, while
obeying the directions and instructions received
from higher ranks.
Elements of
Organization