Hawthorne Experiments
Hawthorne Experiments
Hawthorne Experiments
by Elton Mayo
PRESENTED BY:
ABHISHEK MISHRA CHINTAN SHAH MAISURA JARIWALA KETAN VAGHASIYA JATIN PATEL RESHMA BUDHANI JIGNESH VIBHANDIK MITUL SHAH APEEXA PATEL
Mayos Journey
y Adelaide University y University of Queensland y Pennsylvania University y Harvard Business School y Retirement y British government advisor
Thanks to Mayo
y Human Relations Movement y Authored The social problems of an Industrial Civilization
( 1933) y WWII contributed to the Training Within Industry program for training supervisors
y Measured Light Intensity vs. Worker Output y Result Each change (including decreases) resulted in higher output and
y Conclusions:
Light intensity has no conclusive effect on output Productivity has a psychological component Researchers interaction with the workers influenced higher performance
Western Electric wanted more information Harvard researchers brought in to analyze the results Elton Mayo & Fritz Roethlisberger Group of 6 Women (5) Assemblers and (1) Layout Operator One Observer Explained every incremental change and recorded results Manipulated factors of production to measure effect on output: Pay Incentives Length of Work Day & Work Week Use of Rest Periods Company Sponsored Meals Management Visits / Special Attention Result Most changes resulted in higher output and reported greater employee satisfaction Conclusions: Experiments yielded positive effects even with negative influences workers output will increase as a response to attention Strong social bonds were created within the test group. Workers are influenced by need for recognition, security and sense of belonging
y y y
Thank You