Motivation Is The Driving: Force Within Individuals
Motivation Is The Driving: Force Within Individuals
Motivation Is The Driving: Force Within Individuals
Tension
Drive
Behaviour
Cognitive processes
Tension reduction
Types of Needs
Innate Needs
Physiological (or biogenic) needs that are considered primary needs or motives
Acquired needs
Generally psychological (or psychogenic) needs that are considered secondary needs or motives
Goals
Generic Goals
the general categories of goals that consumers see as a way to fulfill their needs e.g., I want to get a postgraduate qualification.
Product-Specific Goals
the specifically branded products or services that consumers select as their goals e.g., I want to get an PGDBM in Marketing from IIM Ahmedabad.
Frustration
Failure to achieve a goal may result in frustration. Some adapt; others adopt defense mechanisms to protect their ego.
Defense Mechanism
Methods by which people mentally redefine frustrating situations to protect their self-images and their self-esteem.
Arousal of Motives
Caused by stimuli found in either an internal environment or an external environment
Physiological arousal Most of these cues are involuntary :cold, warmth and are triggered by bodily changes Emotional arousal Imagination, daydreaming resulting in stimulation of latent needs/ craving for desirable situations. Cognitive arousal Triggered by random thoughts/ out of the blue ! Environmental arousal Activated by specific cues in the environment
Cognitive School
Behaviour is directed at goal achievement Need to consider needs, attitudes, beliefs, etc. in understanding consumer behaviour Predispositions determine actions
A Trio of Needs
Power
individuals desire to control environment
Affiliation
need for friendship, acceptance, and belonging
Achievement
need for personal accomplishment closely related to egoistic and self-actualization needs
hypothetical constructs
Researchers rely on a combination of various qualitative research techniques to try to establish the presence and/or strength of various motives.
Validity??? Reliability???
Motivational Research
Qualitative research designed to uncover consumers subconscious or hidden motivations. Consumers are not always aware of, or may not wish to recognize, the basic reasons underlying their actions.