Coaching For Success

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Coaching for Success

Flow
Coaching.. What? Coaching.. Benefits! Coaching.. Who? Coaching.. Why? Coaching.. How? Case Studies Final thoughts

Executive Coaching. Defined.


The art and science of facilitating the personal and professional development, learning and performance of an executive by expanding his/her options for behaving authentically.

Case Study: Dealing effectively with conflict


Background Karthik - New CEO of Retail Company Organisation keen to set him up for success Assigned a coach for first 100 days

Case Study: Dealing effectively with conflict


Collaborative & has strong interpersonal skills Needs to be able to deal with conflict

Case Study: Dealing effectively with conflict


Increased Self Awareness Uncomfortable with situations of conflict Take it personally Get defensive

Case Study: Dealing effectively with conflict


Process & Results Action based: reading, case studies, observation, role-playing, & live feedback Strengthened professional boundaries Addressed conflict positively used it to drive culture of innovation Now a successful CEO!

Types of Coaching
Coaching for Success Guiding people toward success in new or challenging situations. Coaching for Improvement Guiding people to improve unacceptable performance or work habits. Managing Performance Problems Addressing chronic performance or work habits problems or serious misconduct.

Coaching In The Past..


Focus on performance issues leading to career derailment View negatively, applied to failing leaders Seen as last ditch effort to salvage a career

Coaching Today..
Dynamic & competitive market, need to enable people to achieve business objectives How to take good people and make them the best they can be Applied to top performers whose leadership & growth potential are highly valued

Coaching in India
Still considered taboo and remedial in nature Need to change current perceptions Coaches are Retired CEOs, Running Training Organisations, Heads of HR Cost from INR 15,000 to 1 Lakh, per session Monthly sessions, 2-3hours, focused on one client need

Indian Companies Using Coaching

Case Study: Being Less Perfectionistic


Background Priyanka Recently promoted to director of IT infrastructure and quality assurance Large MNC, IT company.

Case Study: Being Less Perfectionistic


ESTJ

Highly confident & Practical, realistic, matter-of-fact, with a Prudence achievement natural head for business. Not interested in orientated abstract theories; want learning to have
Perfectionistic

direct & immediate application. Like to organise & run activities.be less Needs to Often make good administrators critical of others move to are decisive, quickly implement decisions; take care of routine performance 0 0 0 0 0 0 0 0 00 0 details.

Case Study: Being Less Perfectionistic


Reflected on output Unlocked the Situation Realised self prescribed perfectionist None of team taking ownership Little work-life balance Overlooking big picture Short-changing development of subordinates

Case Study: Being Less Perfectionistic


Results Address fears about delegation and producing less-than-perfect results Delegated low-risk to more high-risk tasks Less critical of others More time for strategic planning & family

Why is Coaching Successful?


Dee p Liste ni ng

Rapport Building

ative Cre ning estio Qu

Goal Setting

ition Intu

Pre

Giving Feedback
sen ce

The Achieve Model

Research Data
Widely Used 59% of 300 organizations survey currently offer coaching to their managers and executives. Manchester, Inc. GE, Sony, HP and Johnson & Johnson use coaches. Ernst & Young will spend $2 million this year on them. Forbes Magazine. Quantifiable ROI An average return on investment of 5.7 times the initial investment in a typical executive coaching assignment, or a return of more than $100,000.
Industrial & Commerical Training.

Research Data
Productivity Center for performance excellence found coaching increased productivity, diversity, team member satisfaction, customer satisfaction, & teamwork. Industrial & Commercial Training. Management training program increases a manager's productivity by 22 %, but when combined with eight-weeks of one-to-one coaching, the managers productivity exploded to more than 85 %. Coaching.com.

Case Study: Influence for Success


Background Ashok, HR Manager at an Automotive company Facing challenging situation Little support of function heads, turnover at 30%, & MD asked to leave

Case Study: Influence for Success


Open to feedback & Adaptable

Needs to build stronger relationships with peers

Case Study: Influence for Success


Process Acted as sounding board to express frustrations Change of place Tried something new Observe those good at influencing, practice new technique, & received objective feedback

Case Study: Influence for Success


Results Supporting Resource > Business Partner Coaching function heads Built stronger peer relations Stronger influencing skills to get support for candidate for new MD position

Coaching Bodies

Ensuring Fit
Alignment of Values Wisdom, Insight, & Intuitive Leaps Human Chemistry

Beware! Coach Dependency Triangular Relationship Psychotherapy

Do you need Training? A Coach? Or Both?

To Recap..
Coaching.. What? Coaching.. Benefits! Coaching.. Who? Coaching.. Why? Coaching.. How? Case Studies Final thoughts

Contact
India Chennai 5/2, 5th Avenue, Besant Nagar, 600 090 Mellissa Ferrier +919677145544 mell@consultpurplepatch.com

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