IT management

IT career paths

• What is a CVO (chief visionary officer)?

  The CVO (chief visionary officer) is a newer C-suite title where the holder is expected to have a broad and comprehensive knowledge of all matters related to the business of the organization, as well as the vision required to steer its course into the future.

• What is a balanced scorecard and how does the methodology work?

  The balanced scorecard is a management system aimed at translating an organization's strategic goals into a set of organizational performance objectives that, in turn, are measured, monitored, and changed, if necessary, to ensure that organizational goals are met.

• What is Cisco Certified Internetwork Expert (CCIE) certification?

  Cisco Certified Internetwork Expert (CCIE) certification is a series of technical certifications for senior networking professionals who design, build, implement, maintain and troubleshoot complex enterprise networking infrastructures.

IT Operations

Terms related to the processes and services implemented and managed by an organization’s information technology (IT) department. Topics covered include systems management, configuration management, API management and DevOps, as well as real-time performance monitoring and management.

• What is a CVO (chief visionary officer)?

  The CVO (chief visionary officer) is a newer C-suite title where the holder is expected to have a broad and comprehensive knowledge of all matters related to the business of the organization, as well as the vision required to steer its course into the future.

• What is a complementary metal-oxide semiconductor (CMOS)?

  A complementary metal-oxide semiconductor (CMOS) is the semiconductor technology used in most of today's integrated circuits (ICs), also known as chips or microchips.

• What is a bill of materials (BOM)?

  A bill of materials (BOM) is a comprehensive inventory of the raw materials, assemblies, subassemblies, parts and components, as well as the quantities of each, needed to manufacture a product.

Personal computing

Terms related to personal computers, including definitions about computers sold as consumer products and words and phrases about laptops, tablets and smartphones.

• What is File Allocation Table (FAT)?

  File Allocation Table (FAT) is a file system that was developed by Microsoft to support small disks and simple folder structures.

• What is an AI assistant?

  An AI assistant, or digital assistant, is software that uses artificial intelligence to understand natural language voice commands and complete tasks for the user.

• What is Secure Digital Extended Capacity card (SDXC)?

  A Secure Digital Extended Capacity (SDXC) card is a very small flash memory card that has greater storage capacity than the original SD (Secure Digital) memory cards.

Project management

Terms related to project management, including definitions about project management methodologies and tools.

• What is Six Sigma and how does it work?

  Six Sigma is a business methodology for quality improvement that measures how many defects there are in a current process and seeks to systematically eliminate them.

• What is a request for proposal (RFP)?

  A request for proposal (RFP) is a document an organization uses when it's searching for a product or service to meet specific requirements. The organization posts an RFP to elicit formal bids from vendors.

• What is a software requirements specification (SRS)?

  A software requirements specification (SRS) is a comprehensive description of the intended purpose and environment for software under development.

Technical support

Terms related to computer fundamentals, including computer hardware definitions and words and phrases about software, operating systems, peripherals and troubleshooting.

• What is a balanced scorecard and how does the methodology work?

  The balanced scorecard is a management system aimed at translating an organization's strategic goals into a set of organizational performance objectives that, in turn, are measured, monitored, and changed, if necessary, to ensure that organizational goals are met.

• What is a complementary metal-oxide semiconductor (CMOS)?

  A complementary metal-oxide semiconductor (CMOS) is the semiconductor technology used in most of today's integrated circuits (ICs), also known as chips or microchips.

• What is Six Sigma and how does it work?

  Six Sigma is a business methodology for quality improvement that measures how many defects there are in a current process and seeks to systematically eliminate them.