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Ride-sharing

The emergence of app-based ride-sharing platforms like Uber and Lyft transformed the way people in cities get around — and not always for the better. It nearly decimated the taxi industry while offering riders a more seamless way to travel. But it also choked many cities with car traffic and disrupted labor with the popularization of gig work. The Verge covers all the news and analysis related to ride-sharing as well as what the future holds for this mode of transportation.

Uber CEO Dara Khosrowshahi is okay with reinventing the bus

The head of Uber on autonomous cars, shared rides, and the future of mobility.

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Andrew J. Hawkins
Uber says Waymo is outperforming its human drivers in Austin.

Waymo’s robotaxis are available exclusively on the Uber app in the Texas capital, and today the ridehailing company provided some color on how that partnership is going since its launch in early March. Waymo’s approximately 100 vehicles in Austin are “busier than over 99% of all drivers in Austin in terms of completed trips per day,” Uber CEO Dara Khosrowshahi said in prepared remarks during the company’s Q1 earnings call. He added, “So far, this launch has exceeded our expectations.”

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Andrew J. Hawkins
Uber and WeRide are bringing robotaxis to 15 new cities.

Uber and China’s WeRide are currently operating a small fleet of autonomous cars in Abu Dhabi, the capital of the UAE, and plan on launching soon in Dubai. Now they expect to deploy robotaxi service to 15 additional cities, some of which will be in Europe, over the next five years.

Uber has been on an absolute streak of adding new AVs to its platform over the past few years as it seeks to become a one-stop shop for robot cars of any brand (except Tesla, for now).

Uber and WeRide robotaxi in the UAE
Image: Uber
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Andrew J. Hawkins
Uber adds a Chinese company to its growing robotaxi stable.

Momenta will deploy its autonomous vehicles on Uber’s ridehailing platform starting in 2026, initially with safety drivers on board. For availability, Uber is only saying they’ll be in “international markets outside of the US and China.”

Momenta has received investment funding from a number of noteworthy supporters, including China’s state-owned SAIC Motor, GM, Toyota, Mercedes-Benz, and Bosch. Meanwhile, Uber has robotaxi deals with (deep breath) May Mobility, Waymo, Motional, Avride, WeRide, and Volkswagen for self-driving cars, and Serve, Cartken, and Nuro for delivery robots.

Momenta autonomous vehicle
Momenta’s autonomous vehicles will feature safety drivers when conducting Uber trips.
Image: Momenta
Surge pricing, the scourge of ridehailing, is evolving for the robotaxi era

Waymo and other robotaxi operators argue they need to charge higher fares to control demand. Are they risking public backlash?

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Emma Roth
Waymo has opened its waitlist in Atlanta.

Users on the Uber app can sign up to gain early access to the robotaxi service, which will take people across 65 square miles of Atlanta, including Downtown, Buckhead, and Capitol View. Waymo says “select riders” who join the waitlist “may get access to Waymo rides ahead of the public launch.”

Last month, Waymo similarly launched in Austin exclusively through Uber.

Image: Uber
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Andrew J. Hawkins
Uber expands robotaxi service in the Middle East.

The ridehail company’s partnership with AV developer WeRide is launching in Dubai, after several months of successful trips in Abu Dhabi. The vehicles still include safety drivers and won’t be fully driverless until later this year, Uber says. Uber is also working with Waymo in Austin, Texas, and has several other AV partnerships in the works.

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Emma Roth
Uber is teaming up with OpenTable.

The new partnership will create integrations across the Uber Eats, Uber, and OpenTable apps to “offer dining reservation access and seamless transportation options, membership benefits, and more.” The companies plan to roll out these integrations in “phases” throughout 2025.

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Andrew J. Hawkins
Uber Eats teams up with Fresh Direct in NYC.

The popular online grocer will now offer same-day delivery in New York City via Uber Eats, the companies announced today. It’s the first time that Fresh Direct’s catalog will be available on a third-party app. And it will provide Uber Eats more ammunition in its war against Amazon, Instacart, Walmart, and other players in the online grocery delivery space. Especially now as all those super-rapid venture-backed grocery delivery startups evaporated.

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Emma Roth
This little robot might deliver your Uber Eats order if you’re in Jersey City.

Avride’s fleet of sidewalk delivery robots has arrived in Jersey City, New Jersey, where they will begin ferrying Uber Eats orders starting this week. The bots have a range of 31 miles and can drive at up to 5mph, even through rain or snow.

They’ll only deliver at select restaurants in the area to start, including Jiangnan, Rumi Turkish Grill, and others. Avride has also launched its delivery robots in Dallas and Austin as part of its partnership with Uber.

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Andrew J. Hawkins
Congrats, Lyft.

The rideshare company just reported its first full year of profitability (based on generally accepted accounting principles). And it only took *checks notes* 13 years! (Uber accomplished this last year.) Net income for 2024 was $22.8 million on adjusted earnings of $382.4 million, compared to a net loss of $340.3 million in 2023. Gross bookings were up 17 percent, and revenue was up 31 percent. But shares were down in after-market trading based on a slightly gloomier than expected outlook for 2025. Still, a significant milestone for the historically money-losing rideshare company.

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Wes Davis
Lyft says it’s picking up the tab for NYC’s new congestion pricing this month.

Rideshare rides in lower Manhattan will cost an extra $1.50 as part of a new rideshare congestion fee starting tomorrow.

As TechCrunch spotted, Lyft has announced that through the end of January, it will give that back as account credits that can be used within a week for Lyft or Citi Bike rides

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Mia Sato
Uber and Lyft blocked drivers from working to save money.

Ride share drivers in New York are guaranteed a minimum wage — but Uber and Lyft gamed the law by locking drivers out of the app, making it impossible for them to earn more, a Bloomberg investigation found.

Bloomberg collected more than 7,000 screenshots of lockouts and estimated how much the companies could save using the lockout tactic.