HeyShape Reviews

9,705  Average
TrustScore 3.5 out of 5

3.7

In the Women's Clothing Store category

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Reviews3.7

9,705 total


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Rated 5 out of 5 stars

Great Return Policy and Great Product

A couple bodysuits didn’t fit as hoped and the exchange process was seamless and smooth. Communication was quick and the new suits came even quicker than the first order. Very happy and will absolutely order again!

Date of experience: January 01, 2025


Rated 2 out of 5 stars

I was not impressed with my purchases…

I was not impressed with my purchases at all. They did not"snatch" anything. It was no different than putting on a spandex body suit. My Spanx are still far superior. They were quality materials and looked nice in style, but did not do what they were said to do. I even sized down as suggested to ensure slimming....no such luck

Date of experience: January 17, 2025


Rated 5 out of 5 stars

Wonderful experience

The products are awesome. Sturdy thick but breathable material, with no uncomfortable wires. I ordered 2 bodysuits in size small but it didnt give me enough shape. I was looking to have the unopened one exchanged for an XS but didnt know that i am not supposed to do that for hygiene and safety reasons.
They responded to my query right away and offered to send me 2 bodysuits in my desired size, and all i need to pay for was the shipping fee. So awesome! I am very greatful and loving my new bodysuits too. 🤍 Thank you so much Jen and team!

Date of experience: December 07, 2024


Rated 5 out of 5 stars

Is this magic?!

I recently gained some weight and my work pants were feeling tight and uncomfortable. I just got my first HeyShape body shaper and it’s amazing- the pants fit again and I can sit at my desk all day without them digging in to my stomach. I worried about wearing it for 8 hours, but it was so comfortable. This thing is magic!

Date of experience: January 18, 2025


Rated 5 out of 5 stars

Great company and a great product…

The material was thicker than I thought and I was dubious about how comfortable they would be, but I was so wrong. They are so comfortable and very flattering. The real winner however is the excellent customer service…super speedy replies and resolved any issues quickly. I’d definitely recommend to others and will but again.

Date of experience: January 10, 2025


Rated 2 out of 5 stars

Not ad it promised on ad

Not as it promised on ad. Im usually size 40 -L. Ordered size S, to get more effect and… nothing. Quality of material is poor, the effect of shape-is 0.00, especially to compare with other brands.
Id like to make the return, but there is no return-label in the pack, and no answer to my e-mail with the request of returning.

Date of experience: January 15, 2025

Reply from HeyShape

Hi there,

We're sorry to hear about your negative experience with us. Please get in touch with our team via support@heyshape.co and we'll try our best to solve this issue together.

Team HeyShape


Rated 1 out of 5 stars

Don't order, it's a scam

I made an order. Tracking has been I status "out for delivery" since Jan 3. I contacted there customer service (only an email) it takes days before I get a response and they can't tell me what is going on. I want a refund and be done with them since it's obvious I am not getting the product. They are ghosting g me now.

Date of experience: January 17, 2025


Rated 5 out of 5 stars

The whole experience was top notch

The whole experience was top notch. From ordering to shipping amd finally received the ordered items. The CS was fast with replys. My shape wear is amazing and ill definitely be coming back soon to order more.

Date of experience: December 06, 2024

Reply from HeyShape

Hey gorgeous,

Thank you so much for your awesome review! We're thrilled to hear that you’re enjoying HeyShape. Your support and feedback mean the world to us. If you ever have any questions or need assistance, please don't hesitate to reach out.
Stay fabulous!

The HeyShape Team


Rated 3 out of 5 stars

What about petites??

I bought 2 bodies xs size but they are too long for me, you could have a petit section, the don’t fit my body as i saw in the videos, so it’s just like wearing a tight blouse :(

Date of experience: December 06, 2024


Rated 5 out of 5 stars

BOGO deal

I ordered two bodysuits, only needing one for an occasion but the BOGO deal was too good to pass up. I am pretty sure I will be wearing one or the other far more frequently than for the event. They are comfy and I feel supported when wearing one.

Date of experience: January 17, 2025

Reply from HeyShape

Hey gorgeous,

Thank you so much for your awesome review! We're thrilled to hear that you’re enjoying HeyShape. Your support and feedback mean the world to us. If you ever have any questions or need assistance, please don't hesitate to reach out.
Stay fabulous!

The HeyShape Team


Rated 1 out of 5 stars

I wish I could give zero stars!

I wish I could give zero stars!! Terrible company, terrible customer service and took and extra £5 charge for shipping insurance that I did not ask for. It wasn’t highlighted at any point in the process of ordering it and no option to opt out at checkout so I was in shock to see I had been charged more when looking at my bill.! I have tried repeatedly to complain and ask for someone to sort it out, every single reply they have ignored my complaints and not even attempted to acknowledge anything I have said to them. Christine and Eliza have been the “people” who have replied and not one of them have given me any help. There has been days and days between replies which has meant my order was processed despite me asking from the start to cancel it. I now have to pay to return it which means I’m out of pocket even more!!

AVOID AVOID AVOID

Date of experience: January 07, 2025

Reply from HeyShape

Hi there,

We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order?

Additionally, please get in touch with our team via support@heyshape.co and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction.

We value your feedback and are committed to making things right for you.

The HeyShape Team


Rated 5 out of 5 stars

5 for the price of 2

5 for the price of 2 ! Saved $$$$
One didn't fit quite right, customer service was fantastic and sent out a replacement with zero fuss/ no need to return - for the price of shipping ($5.50)!!
Amazing quality and does exactly what it promises.
I LOVE HEYSHAPE

Date of experience: December 06, 2024

Reply from HeyShape

Hey gorgeous,

Thank you so much for your awesome review! We're thrilled to hear that you’re enjoying HeyShape. Your support and feedback mean the world to us. If you ever have any questions or need assistance, please don't hesitate to reach out.
Stay fabulous!

The HeyShape Team


Rated 3 out of 5 stars

My order took almost a month to be…

My order took almost a month to be delivered arriving after the holidays, (I kinda need/wanted to wear it during the holiday parties) so that didn't happen. The people from customer services were super nice and attentive. When I finally received my packed I like that quality but it did not feel snatch in the shape ware. I'm usually XL for al my clothes so I order a XL and a L just in case I need to down sizes. I guess I should have gone 2 or more sizes down to a M o S. I did where it on a trip as a top and it was really comfortable to wear all day. And the snaps on the bottom to go to the bathroom are really helpful and not uncomfortable.

Date of experience: December 05, 2024

Reply from HeyShape

Hi there,

We're sorry to hear about your negative experience with us. Please get in touch with our team via support@heyshape.co and we'll try our best to solve this issue together.

Team HeyShape


Rated 5 out of 5 stars

My favorite shapewear

First, the softness and smoothness of the fabric. Next, fact that it washes perfectly. Most importantly, it holds everything firmly while remaining comfortable to wear all day! The colors are rich and saturated. The best shapewear I’ve found.

Date of experience: November 22, 2024

Reply from HeyShape

Hey gorgeous,

Thank you so much for your awesome review! We're thrilled to hear that you’re enjoying HeyShape. Your support and feedback mean the world to us. If you ever have any questions or need assistance, please don't hesitate to reach out.
Stay fabulous!

The HeyShape Team


Rated 5 out of 5 stars

Help in the Curves Department has Landed!

Very comfortable and certainly does snatch things in a bit where needed. Lightweight, well designed and fits perfectly under a variety of outfits. Definitely keen to get a few more!

Date of experience: December 06, 2024

Reply from HeyShape

Hey gorgeous,

Thank you so much for your awesome review! We're thrilled to hear that you’re enjoying HeyShape. Your support and feedback mean the world to us. If you ever have any questions or need assistance, please don't hesitate to reach out.
Stay fabulous!

The HeyShape Team


Rated 1 out of 5 stars

Poor delivery service

The sales journey was excellent, however the delivery service is quite horrible. I bought the suit on the 20th of December but have yet to receive my item.

Date of experience: December 20, 2024


Rated 5 out of 5 stars

I love these bodysuits

I love these bodysuits! I have lost weight and they are miracle workers with smoothing and firming loose skin. They are super comfortable and cute as well. The best bodysuit I've ever purchased!❤️

Date of experience: January 17, 2025

Reply from HeyShape

Hey gorgeous,

Thank you so much for your awesome review! We're thrilled to hear that you’re enjoying HeyShape. Your support and feedback mean the world to us. If you ever have any questions or need assistance, please don't hesitate to reach out.
Stay fabulous!

The HeyShape Team


Rated 5 out of 5 stars

the best and never looking back...

From trying the snatched shapewear bodysuit last year! Im def hooked and they make my outfits always incredible! Even with the amazing staff helping out with purchases or exchange!!

I AM SO THANKFUL FOR HEYSHAPE! The best bodysuit on the market and even better to get in Canada (online- management is very attentive)

Date of experience: January 10, 2025

Reply from HeyShape

Hey gorgeous,

Thank you so much for your awesome review! We're thrilled to hear that you’re enjoying HeyShape. Your support and feedback mean the world to us. If you ever have any questions or need assistance, please don't hesitate to reach out.
Stay fabulous!

The HeyShape Team


Rated 5 out of 5 stars

Great customer service

Great customer service! Ordered a size too big and they made the replacement process super simple. The bodysuit feels great and are very comfortable. Look forward to purchasing more products soon.

Date of experience: December 09, 2024

Reply from HeyShape

Hey gorgeous,

Thank you so much for your awesome review! We're thrilled to hear that you’re enjoying HeyShape. Your support and feedback mean the world to us. If you ever have any questions or need assistance, please don't hesitate to reach out.
Stay fabulous!

The HeyShape Team


Rated 2 out of 5 stars

The advertising of the HeyShape pushes…

The advertising of the HeyShape pushes the fact that it sucks in your stomach and makes your waste smaller almost like a corset. I got a size smaller just to be sure that it would really do that. I don’t find it makes a huge difference. I’m a bit disappointed in my purchase.

Date of experience: December 04, 2024

Reply from HeyShape

Hi there,

We're sorry to hear about your negative experience with us. Please get in touch with our team via support@heyshape.co and we'll try our best to solve this issue together.

Team HeyShape