Sarah Rees Brennan, Long Live Evil (Time of Iron, #1)

dear god please let our new baby octopus feel confident enough to move out of her corner hiding spot today while i’m on exhibits so i can see her properly for the first time amen

she stuck out a single arm before changing her mind and deciding the rest of the tank is too scary, far too scary by far she is scared

CAT TOURNEY ROUND 3

polls are open for 3 days /// propaganda is encouraged /// reblog please!!!

(cut for flashing lights)

if gcat wins im returning. im not lying, i will come back if gcat wins

CAT TOURNEY ROUND 3

polls are open for 3 days /// propaganda is encouraged /// reblog please!!!

(cut for flashing lights)

THANKS FOR ONE WEEK!

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Credits to @Hakusi_Katei from X/Twitter

Thank you very much

happy 10/25!!!! have a very bdhs cascade day :D

Not a dream, advice and help needed

I am so tired of scammers in dog cancer supplement world

Our vet recommended us to use Yunnan baiyao supplements on top of chemo to give the best chance for our dog who has sarcoma to do well

Except, there is not a single place to buy it at in Croatia

Last month we had a situation with a site in Germany but ended up receiving the goods after a lot of back and forth and a lot of stress

Now my mom ordered from another site and they were supposed to send her 6x6 packages but only sent her one set of six

She contacted their customer service and they apologized for the mistake (that's over 300 euros worth of products not being sent + she paid around 100 euro customs for the products because of the overall price, but didn't receive the products she paid for) and promised to send the products on their dime, but now they have contacted her again claiming she received everything already, when that's not the case

The size and weight of the package prove that

Trustpilot had a good score for the store that just went down to 2.7 with two new reviews that only recently appeared

Does anyone have any idea what can we do? Who to report this to if they refuse to send products that we paid for, that we bought for our dying dog?

We're over 400 euros out (over 430 usd) for products we didn't receive

As a family that lives paycheck to paycheck and we scrambled to cover this (I worked overtime many days to help) this is such a significant amount of money to pay for something not received

And the fact they admitted their mistake and then went back on it really scares me that we're not going to receive neither the products nor the refund

Not to mention that the customs were calculated for the full price, not the price received

It is so predatory to prey on desperate owners of dying animals like this

And it is reall, unprofessional to act this way, too

The site is American, btw. so please Americans help with advice

I believe they are located in Texas

If they do not end up sending us anything, who can we report them to?

Dog tax for everyone who gets upset reading this

This is my girlie we are fighting for

Two recent surgeries and chemo at 11 years old and she is still as optimistic and funny as ever

I can't give up because she has never given up

I can't stress enough how much money this is for us

It makes me really sad that people will pull this on anyone!!!!! But especially folks who are desperate 😭

Bumping this so when Americans start waking up, they see this!

Okay so more details - customer service responded right away saying they never made a mistake like this, acknowledged the mistake and said they will find a way to send the products to Croatia on their charge so we wouldn't have to pay customs again

Few days later they responded to my mom's email stating oh no, we've actually sent you everything and you've gotten the products, walking back what they said before

The response was at 9am on a Sunday, our time, which was 3am in Texas where they're situated (?????) so that's already so strange

The reason why the order was so big is because there's not a single place where you can buy the products here and it made sense to buy in bulk and pay customs once, this was 4 months worth of products

We're giving them a few days of grace to respond to my mom's latest email stating that no, we haven't gotten all the products, we've only received 1/6th of the products we were supposed to receive

The box was sealed when it arrived and the weight shows that inside there were only 6 packages instead of 6x6

In the meantime since the order up until now, a bad review appeared on trustpilot from someone in a similar situation, and two bad reviews that were recent put their score from 4 something that it was when my mom checked, to 2.7

I believe my mom connected her card to paypal in order to pay for things like this

So far the handling of this has been extremely unprofessional

For the people asking if they can buy and ship the products to us, I'm not sure how that works unfortunately, if this counts as medical supplements, I don't want anyone getting into trouble for trying to send these things to us, that's why we went with stores and sellers - because they're licensed to do that

Kai is doing well, unaware of the drama, fighting her sarcoma and being the cute and positive old gal that she is

and lastly, for the people who sent donations on Ko-Fi - thank you so much!! i never asked nor expected for that, but the donations are greatly appreciated and help a lot, thank you for the help!! you are all very kind

thank you everyone for the advice

after these few days pass and we see how the seller responds, we'll respond accordingly

i'm taking everyone's advice about the ftc, better business bureau etc. and keeping them in mind in case we end up having to report the store if they continue denying us :(

my mom circled how much products we've gotten, it was supposed to be 6 times more

again, thank you all for the advice and help, i'll get back to everyone as soon as possible

I feel gutted after reading this review, especially now that Kai is going for an emergency vet visit

This is our worst nightmare

Update: don't want to get our hopes up too soon and get ahead of myself but the seller responded and said they will send the products!!!!!

All of your advice helped a lot!!! I really hope this is true and that they will send it. We crafted our initial replies based on everything you guys told me!

In another news, Kai had an emergency vet visit today, she got some new meds because the sarcoma unfortunately caused something called vestibular something (? I don't know the english word) so she's very wobbly and weak

But despite it all, she's so, so, so positive and still happy and wags her tail

I'm never giving up on her as long as she doesn't give up on herself, we've gotten confirmation she's not in any pain nor suffering and still has a good quality of life and clearly wants to live so that makes me want to fight even harder for her

<3 <3 THANK YOU FOR ADVICE AND HELP

LET'S HOPE THEY SEND THE PRODUCTS

AS ALWAYS, THANK YOU FOR BEING AWESOME AND HELPING IN A REALLY BAD SITUATION