The document contains data from surveys on social media usage: - People ages 18-34 spend the most time on social media, with over 83% using sites like Facebook for 30+ minutes daily. Usage declines with age. - Twitter grew significantly between 2009-2010, from 315 million users to over 700 million, showing the rise of mobile social networks. - When shopping, over 50% of people are influenced most
- Twitter had 315 million users in 2010 and saw rapid growth, becoming a popular social media platform for companies and organizations to connect with customers. - Traditional media companies like Comcast began using social media for customer service and support, addressing issues on Twitter directly. - New companies offering on-demand services like Zappos, Handyman, and SPRING saw success reachin
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