Digital transformation requires decentralizing business process governance due to the increasing ... more Digital transformation requires decentralizing business process governance due to the increasing interdependencies of organizations and more complex business pipelines enabled by information technologies. We present a modelling approach to assist companies in their inter-organizational business process governance (IO-BPG). The results emerge from a design science research conducted with a major European telecommunications service provider. They include (1) the key domain attributes, (2) a domain-specific ontology, and (3) a BPMN extension instantiated in IO-BPG scenarios of Software-as-a-Service, covering structure, processes, and relational mechanisms. For theory, this paper extends the literature on business process governance with a modelling approach evaluated in one of the most regulated and dynamic economic sectors. For practice, our proposal may help appraise accountability, confidentiality, compliance, autonomy, authority, traceability, and collaboration configurations that are crucial to IO-BPG.
Even the most unforeseen objects can be digitally transformed, requiring a tailored approach to e... more Even the most unforeseen objects can be digitally transformed, requiring a tailored approach to each sector of the economy. This paper presents a year-long design science research to create a smart product-service system (SPSS) in the traditional industry of ceramic roof tiles. Our study describes the challenges of incorporating interactivity and data processing e-services into traditional materials for construction. This case also reveals the importance of multifaceted SPSS strategies to address the concerns of: (1) the end users; (2) the supply chain of the smart ecosystem; and (3) the producer, including the option to implement SPSS(aaS) as a service. To remain competitive, traditional industries must develop innovative strategies to gradually incorporate SPSS in their market offer. Nevertheless, the level of disruptiveness of the SPSS proposal depends on the synergies produced by the joint redesign of physical and digital materialities
Lecture notes in business information processing, 2019
Smart products integrate physical and digital materialities, taking advantage of sensors, mobile ... more Smart products integrate physical and digital materialities, taking advantage of sensors, mobile technologies, and advanced data processing capabilities. This type of systems is a top priority for managers, offering the capacity to sense, communicate, adapt, and anticipate the needs of business stakeholders. We use the lens of the Viable System Model (VSM) theory to align business strategies and smart products. The proposed model was tested in a real case of information systems development for safety in construction. The findings emerge from a design science research that is part of a larger project to introduce smart technologies in the construction industry. A viable product model (VPM) represents the necessary and sufficient conditions for the smart product cohesion and endurance in different environments, aligned to the business needs. For theory, we present a product-level adoption of VSM and propose guidelines for business-smart product alignment. For practice, the results can assist managers in creating new smart products that adhere to their strategy and capable of dealing with unexpected events.
Smart, interconnected products are transforming the industry. Construction is a paradigmatic exam... more Smart, interconnected products are transforming the industry. Construction is a paradigmatic example of digital transformation incorporating systems to improve safety and productivity. This research uses the lens of the Viable System Model (VSM) to design smart products that adhere to the organization strategy in disruptive transformations. Our design science research involving a construction group defines the necessary and sufficient conditions for the smart system cohesion and endurance in changing environments. For theory, we propose a product-level adoption of VSM. For practice, we assist managers in creating viable smart products for their industry 4.0 strategy.
The International Journal of Advanced Manufacturing Technology, Jan 6, 2021
The adoption of digitally enabled manufacturing requires new strategies for managing information ... more The adoption of digitally enabled manufacturing requires new strategies for managing information about the construction materials beyond the traditional project-driven perspective. This paper contributes an approach to improving transparency and traceability (T&T) of materials using industry 4.0 technologies. The results of a year-long action research in a glass manufacturing company include a guide to identifying requirements for T&T in the materials supply chain and an instantiation of T&T requirements for that sector. Our findings suggest identifying spheres of transparency shaped by enforced and voluntary regulations, and, afterward, creating transparency by design scenarios to complement the physical product with layers of digital information tailored for each stakeholder and product lifecycle phase. Additionally, this research extends the existing body of knowledge in T&T using a combination of technologies that support electronic product labeling. These outcomes are aligned with emerging regulations and calls for disclosure practices to achieve full product information. They are also relevant for material manufacturers, who can seize the opportunity to boost their brands using technological enablers of industry 4.0, including augmented reality, cloud, and mobile systems.
Besides increasing transparency and demonstrating awareness of the author, self-reported limitati... more Besides increasing transparency and demonstrating awareness of the author, self-reported limitations enable other researchers to effectively learn from, build on, validate, and extend the original work. However, this topic is understudied in information systems design science research (IS DSR). The study has assessed 243 IS DSR papers published in the period 2013-2022 and built a typology of the 19 most relevant limitations, organized into four categories: (1) Input Knowledge and Technology, (2) Research Process, (3) Resulting Artifact, and (4) Design Knowledge. Further, the contribution suggests actions to mitigate each type of limitation throughout the entire IS DSR project lifecycle. The authors have also created guidelines to report the limitations in a useful way for knowledge accumulation. The proposed typology and guidelines enable reviewers and editors to better frame self-reported limitations, assess rigor and relevance more systematically, and provide more precise feedback. Moreover, the contribution may help design researchers identify, mitigate, and effectively communicate the uncertainties inherent to all scientific advances.
Lecture notes in information systems and organisation, 2022
Industry 4.0 brings new challenges to the digitalization and decentralization of business process... more Industry 4.0 brings new challenges to the digitalization and decentralization of business processes. This paper contributes with a Business Process Modeling and Notation (BPMN) Extension that addresses the inter-organizational nature of the fourth industrial revolution and the need to address risk-by-design since the early stages of industrial collaboration. The proposal results from two design science research cycles. The extension named IOBP 4.0 provides an integrated description of (1) private/shared process elements, (2) local/distributed manufacturing stages, (3) technology incorporation strategy in the production network, and (4) risk situations. IOBP 4.0 can be useful for companies certified by the ISO 9001 quality standard that need to disclose their processes and third-party collaborations, following a riskbased approach. Moreover, incorporating risk-based process design in Industry 4.0 may improve business process resilience in manufacturing networks.
Smart products integrate physical and digital materialities, taking advantage of sensors, mobile ... more Smart products integrate physical and digital materialities, taking advantage of sensors, mobile technologies, and advanced data processing capabilities. This type of systems is a top priority for managers, offering the capacity to sense, communicate, adapt, and anticipate the needs of business stakeholders. We use the lens of the Viable System Model (VSM) theory to align business strategies and smart products. The proposed model was tested in a real case of information systems development for safety in construction. The findings emerge from a design science research that is part of a larger project to introduce smart technologies in the construction industry. A viable product model (VPM) represents the necessary and sufficient conditions for the smart product cohesion and endurance in different environments, aligned to the business needs. For theory, we present a product-level adoption of VSM and propose guidelines for business-smart product alignment. For practice, the results can assist managers in creating new smart products that adhere to their strategy and capable of dealing with unexpected events.
Smart, interconnected products are transforming the industry. Construction is a paradigmatic exam... more Smart, interconnected products are transforming the industry. Construction is a paradigmatic example of digital transformation incorporating systems to improve safety and productivity. This research uses the lens of the Viable System Model (VSM) to design smart products that adhere to the organization strategy in disruptive transformations. Our design science research involving a construction group defines the necessary and sufficient conditions for the smart system cohesion and endurance in changing environments. For theory, we propose a product-level adoption of VSM. For practice, we assist managers in creating viable smart products for their industry 4.0 strategy.
Journal of Ambient Intelligence and Humanized Computing, 2023
Digital twins transform agriculture with three-dimensional replicas of governable physical object... more Digital twins transform agriculture with three-dimensional replicas of governable physical objects and intelligent collaboration for a sustainable bioeconomy. However, their success depends on (1) scaling up resiliency in industry-ready solutions, (2) evaluating performance in near real-time monitoring of the agri-food infrastructure, and (3) delivering design guidelines and field instantiations to inspire the practitioners. This work addresses these challenges in a two-year-long design science research, aiming to reach industrial demonstration technology readiness (TRL7) in a vertical farm structure supported by digital twin technology. Vertical farms pose new challenges for agriculture, taking advantage of three-dimensional productive spaces that change over time. Furthermore, digital twins reveal the potential to warrant more rational use of resources, food protection, prevention of disruptions, and food product traceability. For design-time scalability, this research defines the digital twin requirements for vertical farms and identifies the necessary conditions for the operational environment. For run-time scalability, the study reveals a physical and digital infrastructure that managers can use to develop their vision for vertical farming in more uncertain environments, demanding resiliency and near real-time optimization.
Besides increasing transparency and demonstrating awareness of the author, self-reported limitati... more Besides increasing transparency and demonstrating awareness of the author, self-reported limitations enable other researchers to effectively learn from, build on, validate, and extend the original work. However, this topic is understudied in information systems design science research (IS DSR). The study has assessed 243 IS DSR papers published in the period 2013-2022 and built a typology of the 19 most relevant limitations, organized into four categories: (1) Input Knowledge and Technology, (2) Research Process, (3) Resulting Artifact, and (4) Design Knowledge. Further, the contribution suggests actions to mitigate each type of limitation throughout the entire IS DSR project lifecycle. The authors have also created guidelines to report the limitations in a useful way for knowledge accumulation. The proposed typology and guidelines enable reviewers and editors to better frame self-reported limitations, assess rigor and relevance more systematically, and provide more precise feedback. Moreover, the contribution may help design researchers identify, mitigate, and effectively communicate the uncertainties inherent to all scientific advances.
Industry 5.0 is on the horizon, but the role of digital twins (DTs) as one of its major technolog... more Industry 5.0 is on the horizon, but the role of digital twins (DTs) as one of its major technological enablers is far from being understood. This article begins with a bibliometric analysis and a systematic review, followed by a discussion of insights obtained from the literature through the lens of strong structuration theory. The results include a description of the new paradigm of future-oriented and responsible physical-digital convergence, a research agenda, and the proposal of the structureagency (SA)-DT framework to guide advances in Industry 5.0 with digital twins. A concept-centric analysis is used to identify use cases, impacts, redesigned forms of physical-digital interaction, challenges, and the changes in both human and non-human agents increasingly intertwined in more advanced DT solutions. Moreover, this study reveals how digital twins can be deployed to address, in an integrated manner, the three main pillars of Industry 5.0: human-centric, sustainable, and resilient industry transformation. Practitioners may find our contribution helpful for their Industry 5.0 roadmaps, which require more ample interaction with society at all levels and evidence of responsible practices for current and future generations.
29th Americas Conference on Information Systems (AMCIS), 2023
Data governance is crossing organizational boundaries. However, governance mechanisms for data ec... more Data governance is crossing organizational boundaries. However, governance mechanisms for data ecosystems have particularities, and tools to assist companies in steering decentralized data governance are lacking. This paper addresses these two gaps by presenting the results of a case study in the telecommunications industry (TELCO). After evaluating seventeen data governance maturity models and modeling the network actors' architecture, we classify data governance mechanisms across different companies according to the most prevailing profile of (1) data consumer, (2) data producer, and (3) data prosumer. Our findings confirm the significant differences in governing data ecosystems and present foundational data governance mechanisms for socio-technical networks. The results offer a starting point for the required data governance dimensions of more advanced maturity models crucial to developing a data ecosystem. For practice, our work illustrates essential decentralized data governance mechanisms in a highly regulated sector of the economy.
31st International Conference on Information Systems Development (ISD), 2023
Multiple enterprise architecture (EA) frameworks have been proposed to guide the alignment of bus... more Multiple enterprise architecture (EA) frameworks have been proposed to guide the alignment of business and information technologies. However, existing EA approaches were not yet tested to represent (as-is) and steer (to-be) the digital transformation of an entire industry sector. This research-in-progress aims to create a Sectoral Enterprise Architecture Framework (SEAF) to support the ongoing digital transformation in industry. SEAF emerges from a design science research project in cooperation with a national refrigeration and air conditioning association. The initial results include the design of SEAF structure and its deployment in a vital industry sector interested in revealing data and digital technologies' role in ensuring sustainability for the coming years. A sectoral EA framework can be helpful to the mission of industry associations, guiding companies in planning, implementing, and migrating new technologies suitable to their supply chain.
31st International Conference on Information Systems Development (ISD), 2023
This paper presents a Digital Twin to prepare an international response to marine pollution event... more This paper presents a Digital Twin to prepare an international response to marine pollution events. This research is conducted by a multidisciplinary team of information systems and marine pollution experts to create a digital environment suitable to represent near-real-time pollution events, assisting the command structure and combat teams in improving performance and knowledge of standard protocols. The reported results were obtained in the first year of the project and included (1) the Digital Twin architecture, (2) the simulation of the natural conditions, and (3) the prototype of the performance evaluation dashboard. Our findings suggest that current simulation systems help inform decisions but are insufficient to prepare complex scenarios requiring coordination between multiple agents operating in extreme conditions. Digital Twins can help in preparing procedures and evaluating performance in digital representations. This study contributes to a recent Digital Twin literature trend that aims to create digital replicas of comprehensive sociotechnical scenarios.
Digital transformation requires decentralizing business process governance due to the increasing ... more Digital transformation requires decentralizing business process governance due to the increasing interdependencies of organizations and more complex business pipelines enabled by information technologies. We present a modelling approach to assist companies in their inter-organizational business process governance (IO-BPG). The results emerge from a design science research conducted with a major European telecommunications service provider. They include (1) the key domain attributes, (2) a domain-specific ontology, and (3) a BPMN extension instantiated in IO-BPG scenarios of Software-as-a-Service, covering structure, processes, and relational mechanisms. For theory, this paper extends the literature on business process governance with a modelling approach evaluated in one of the most regulated and dynamic economic sectors. For practice, our proposal may help appraise accountability, confidentiality, compliance, autonomy, authority, traceability, and collaboration configurations that are crucial to IO-BPG.
Even the most unforeseen objects can be digitally transformed, requiring a tailored approach to e... more Even the most unforeseen objects can be digitally transformed, requiring a tailored approach to each sector of the economy. This paper presents a year-long design science research to create a smart product-service system (SPSS) in the traditional industry of ceramic roof tiles. Our study describes the challenges of incorporating interactivity and data processing e-services into traditional materials for construction. This case also reveals the importance of multifaceted SPSS strategies to address the concerns of: (1) the end users; (2) the supply chain of the smart ecosystem; and (3) the producer, including the option to implement SPSS(aaS) as a service. To remain competitive, traditional industries must develop innovative strategies to gradually incorporate SPSS in their market offer. Nevertheless, the level of disruptiveness of the SPSS proposal depends on the synergies produced by the joint redesign of physical and digital materialities
Lecture notes in business information processing, 2019
Smart products integrate physical and digital materialities, taking advantage of sensors, mobile ... more Smart products integrate physical and digital materialities, taking advantage of sensors, mobile technologies, and advanced data processing capabilities. This type of systems is a top priority for managers, offering the capacity to sense, communicate, adapt, and anticipate the needs of business stakeholders. We use the lens of the Viable System Model (VSM) theory to align business strategies and smart products. The proposed model was tested in a real case of information systems development for safety in construction. The findings emerge from a design science research that is part of a larger project to introduce smart technologies in the construction industry. A viable product model (VPM) represents the necessary and sufficient conditions for the smart product cohesion and endurance in different environments, aligned to the business needs. For theory, we present a product-level adoption of VSM and propose guidelines for business-smart product alignment. For practice, the results can assist managers in creating new smart products that adhere to their strategy and capable of dealing with unexpected events.
Smart, interconnected products are transforming the industry. Construction is a paradigmatic exam... more Smart, interconnected products are transforming the industry. Construction is a paradigmatic example of digital transformation incorporating systems to improve safety and productivity. This research uses the lens of the Viable System Model (VSM) to design smart products that adhere to the organization strategy in disruptive transformations. Our design science research involving a construction group defines the necessary and sufficient conditions for the smart system cohesion and endurance in changing environments. For theory, we propose a product-level adoption of VSM. For practice, we assist managers in creating viable smart products for their industry 4.0 strategy.
The International Journal of Advanced Manufacturing Technology, Jan 6, 2021
The adoption of digitally enabled manufacturing requires new strategies for managing information ... more The adoption of digitally enabled manufacturing requires new strategies for managing information about the construction materials beyond the traditional project-driven perspective. This paper contributes an approach to improving transparency and traceability (T&T) of materials using industry 4.0 technologies. The results of a year-long action research in a glass manufacturing company include a guide to identifying requirements for T&T in the materials supply chain and an instantiation of T&T requirements for that sector. Our findings suggest identifying spheres of transparency shaped by enforced and voluntary regulations, and, afterward, creating transparency by design scenarios to complement the physical product with layers of digital information tailored for each stakeholder and product lifecycle phase. Additionally, this research extends the existing body of knowledge in T&T using a combination of technologies that support electronic product labeling. These outcomes are aligned with emerging regulations and calls for disclosure practices to achieve full product information. They are also relevant for material manufacturers, who can seize the opportunity to boost their brands using technological enablers of industry 4.0, including augmented reality, cloud, and mobile systems.
Besides increasing transparency and demonstrating awareness of the author, self-reported limitati... more Besides increasing transparency and demonstrating awareness of the author, self-reported limitations enable other researchers to effectively learn from, build on, validate, and extend the original work. However, this topic is understudied in information systems design science research (IS DSR). The study has assessed 243 IS DSR papers published in the period 2013-2022 and built a typology of the 19 most relevant limitations, organized into four categories: (1) Input Knowledge and Technology, (2) Research Process, (3) Resulting Artifact, and (4) Design Knowledge. Further, the contribution suggests actions to mitigate each type of limitation throughout the entire IS DSR project lifecycle. The authors have also created guidelines to report the limitations in a useful way for knowledge accumulation. The proposed typology and guidelines enable reviewers and editors to better frame self-reported limitations, assess rigor and relevance more systematically, and provide more precise feedback. Moreover, the contribution may help design researchers identify, mitigate, and effectively communicate the uncertainties inherent to all scientific advances.
Lecture notes in information systems and organisation, 2022
Industry 4.0 brings new challenges to the digitalization and decentralization of business process... more Industry 4.0 brings new challenges to the digitalization and decentralization of business processes. This paper contributes with a Business Process Modeling and Notation (BPMN) Extension that addresses the inter-organizational nature of the fourth industrial revolution and the need to address risk-by-design since the early stages of industrial collaboration. The proposal results from two design science research cycles. The extension named IOBP 4.0 provides an integrated description of (1) private/shared process elements, (2) local/distributed manufacturing stages, (3) technology incorporation strategy in the production network, and (4) risk situations. IOBP 4.0 can be useful for companies certified by the ISO 9001 quality standard that need to disclose their processes and third-party collaborations, following a riskbased approach. Moreover, incorporating risk-based process design in Industry 4.0 may improve business process resilience in manufacturing networks.
Smart products integrate physical and digital materialities, taking advantage of sensors, mobile ... more Smart products integrate physical and digital materialities, taking advantage of sensors, mobile technologies, and advanced data processing capabilities. This type of systems is a top priority for managers, offering the capacity to sense, communicate, adapt, and anticipate the needs of business stakeholders. We use the lens of the Viable System Model (VSM) theory to align business strategies and smart products. The proposed model was tested in a real case of information systems development for safety in construction. The findings emerge from a design science research that is part of a larger project to introduce smart technologies in the construction industry. A viable product model (VPM) represents the necessary and sufficient conditions for the smart product cohesion and endurance in different environments, aligned to the business needs. For theory, we present a product-level adoption of VSM and propose guidelines for business-smart product alignment. For practice, the results can assist managers in creating new smart products that adhere to their strategy and capable of dealing with unexpected events.
Smart, interconnected products are transforming the industry. Construction is a paradigmatic exam... more Smart, interconnected products are transforming the industry. Construction is a paradigmatic example of digital transformation incorporating systems to improve safety and productivity. This research uses the lens of the Viable System Model (VSM) to design smart products that adhere to the organization strategy in disruptive transformations. Our design science research involving a construction group defines the necessary and sufficient conditions for the smart system cohesion and endurance in changing environments. For theory, we propose a product-level adoption of VSM. For practice, we assist managers in creating viable smart products for their industry 4.0 strategy.
Journal of Ambient Intelligence and Humanized Computing, 2023
Digital twins transform agriculture with three-dimensional replicas of governable physical object... more Digital twins transform agriculture with three-dimensional replicas of governable physical objects and intelligent collaboration for a sustainable bioeconomy. However, their success depends on (1) scaling up resiliency in industry-ready solutions, (2) evaluating performance in near real-time monitoring of the agri-food infrastructure, and (3) delivering design guidelines and field instantiations to inspire the practitioners. This work addresses these challenges in a two-year-long design science research, aiming to reach industrial demonstration technology readiness (TRL7) in a vertical farm structure supported by digital twin technology. Vertical farms pose new challenges for agriculture, taking advantage of three-dimensional productive spaces that change over time. Furthermore, digital twins reveal the potential to warrant more rational use of resources, food protection, prevention of disruptions, and food product traceability. For design-time scalability, this research defines the digital twin requirements for vertical farms and identifies the necessary conditions for the operational environment. For run-time scalability, the study reveals a physical and digital infrastructure that managers can use to develop their vision for vertical farming in more uncertain environments, demanding resiliency and near real-time optimization.
Besides increasing transparency and demonstrating awareness of the author, self-reported limitati... more Besides increasing transparency and demonstrating awareness of the author, self-reported limitations enable other researchers to effectively learn from, build on, validate, and extend the original work. However, this topic is understudied in information systems design science research (IS DSR). The study has assessed 243 IS DSR papers published in the period 2013-2022 and built a typology of the 19 most relevant limitations, organized into four categories: (1) Input Knowledge and Technology, (2) Research Process, (3) Resulting Artifact, and (4) Design Knowledge. Further, the contribution suggests actions to mitigate each type of limitation throughout the entire IS DSR project lifecycle. The authors have also created guidelines to report the limitations in a useful way for knowledge accumulation. The proposed typology and guidelines enable reviewers and editors to better frame self-reported limitations, assess rigor and relevance more systematically, and provide more precise feedback. Moreover, the contribution may help design researchers identify, mitigate, and effectively communicate the uncertainties inherent to all scientific advances.
Industry 5.0 is on the horizon, but the role of digital twins (DTs) as one of its major technolog... more Industry 5.0 is on the horizon, but the role of digital twins (DTs) as one of its major technological enablers is far from being understood. This article begins with a bibliometric analysis and a systematic review, followed by a discussion of insights obtained from the literature through the lens of strong structuration theory. The results include a description of the new paradigm of future-oriented and responsible physical-digital convergence, a research agenda, and the proposal of the structureagency (SA)-DT framework to guide advances in Industry 5.0 with digital twins. A concept-centric analysis is used to identify use cases, impacts, redesigned forms of physical-digital interaction, challenges, and the changes in both human and non-human agents increasingly intertwined in more advanced DT solutions. Moreover, this study reveals how digital twins can be deployed to address, in an integrated manner, the three main pillars of Industry 5.0: human-centric, sustainable, and resilient industry transformation. Practitioners may find our contribution helpful for their Industry 5.0 roadmaps, which require more ample interaction with society at all levels and evidence of responsible practices for current and future generations.
29th Americas Conference on Information Systems (AMCIS), 2023
Data governance is crossing organizational boundaries. However, governance mechanisms for data ec... more Data governance is crossing organizational boundaries. However, governance mechanisms for data ecosystems have particularities, and tools to assist companies in steering decentralized data governance are lacking. This paper addresses these two gaps by presenting the results of a case study in the telecommunications industry (TELCO). After evaluating seventeen data governance maturity models and modeling the network actors' architecture, we classify data governance mechanisms across different companies according to the most prevailing profile of (1) data consumer, (2) data producer, and (3) data prosumer. Our findings confirm the significant differences in governing data ecosystems and present foundational data governance mechanisms for socio-technical networks. The results offer a starting point for the required data governance dimensions of more advanced maturity models crucial to developing a data ecosystem. For practice, our work illustrates essential decentralized data governance mechanisms in a highly regulated sector of the economy.
31st International Conference on Information Systems Development (ISD), 2023
Multiple enterprise architecture (EA) frameworks have been proposed to guide the alignment of bus... more Multiple enterprise architecture (EA) frameworks have been proposed to guide the alignment of business and information technologies. However, existing EA approaches were not yet tested to represent (as-is) and steer (to-be) the digital transformation of an entire industry sector. This research-in-progress aims to create a Sectoral Enterprise Architecture Framework (SEAF) to support the ongoing digital transformation in industry. SEAF emerges from a design science research project in cooperation with a national refrigeration and air conditioning association. The initial results include the design of SEAF structure and its deployment in a vital industry sector interested in revealing data and digital technologies' role in ensuring sustainability for the coming years. A sectoral EA framework can be helpful to the mission of industry associations, guiding companies in planning, implementing, and migrating new technologies suitable to their supply chain.
31st International Conference on Information Systems Development (ISD), 2023
This paper presents a Digital Twin to prepare an international response to marine pollution event... more This paper presents a Digital Twin to prepare an international response to marine pollution events. This research is conducted by a multidisciplinary team of information systems and marine pollution experts to create a digital environment suitable to represent near-real-time pollution events, assisting the command structure and combat teams in improving performance and knowledge of standard protocols. The reported results were obtained in the first year of the project and included (1) the Digital Twin architecture, (2) the simulation of the natural conditions, and (3) the prototype of the performance evaluation dashboard. Our findings suggest that current simulation systems help inform decisions but are insufficient to prepare complex scenarios requiring coordination between multiple agents operating in extreme conditions. Digital Twins can help in preparing procedures and evaluating performance in digital representations. This study contributes to a recent Digital Twin literature trend that aims to create digital replicas of comprehensive sociotechnical scenarios.
Technological Developments in Industry 4.0 for Business Applications, 2019
Industry 4.0 presents new challenges for traditional sectors of the economy, for example, the pro... more Industry 4.0 presents new challenges for traditional sectors of the economy, for example, the production of ceramic products. This chapter reveals how traditional ceramic industries can (1) assess, (2) plan, and (3) execute Industry 4.0 adoption. The findings are based on the Portuguese ceramic sector. Three interrelated dimensions of the fourth industrial revolution are studied, namely, (1) digital ecosystems, (2) security and safety, and (3) digital sustainability. Industry 4.0 is not restricted to high-tech products and cannot be addressed by one-size-fits-all solutions. Moreover, it requires cooperation within business ecosystems. The authors propose a model for Ceramic Industry 4.0 and accessible guidelines for managers involved in global supply chains. This chapter suggests emergent research opportunities for (1) sectorial maturity models, (2) data quality and regulatory compliance, (3) cyber-security and risk management, and (4) an integrated vision of sustainability in the digital era.
ICT Management in Non-Profit Organizations. Advances in Business Information Systems and Analytics (ABISA)
This chapter presents an action research study for the integrated management of ICT and standards... more This chapter presents an action research study for the integrated management of ICT and standards compliance. The case reports on a technological institute with multiple certifications. There are an increasing number of nonprofit organizations that adopt international standards such as ISO9001. ICT becomes critical in this context and must be integrated with the standards requirements, the stakeholders' needs, and the organizational processes. Moreover, combining digital-and paper-based compliance brings challenges to the organizational users and to external auditors. The proposed approach guides ICT management in highly regulated contexts. In the practical case, ICT and compliance become two sides of a single coin. The findings may assist nonprofit organizations in dealing with the increasing pressure of regulations worldwide.
This research aims to develop ISO2, an approach for the joint development of information systems ... more This research aims to develop ISO2, an approach for the joint development of information systems (IS) and ISO 9001 quality management systems (QMS). ISO2 was initially outlined from 14 retrospective case studies that occurred between 2008 and 2012. We then validated and refined the approach through action research. We support the idea that IS and QMS synergies are more
important than the perspective of one system merely supporting the other. The ISO2 combines iterative development steps with a layered and incremental design framework. The run-time phase of the IS and QMS lifecycle also requires the creation of a shared IS quality culture. Over one million companies struggle to improve the IS and the QMS integration. Our findings will offer new insights for the joint design and run-time of these two organizational systems.
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Papers by João Barata
important than the perspective of one system merely supporting the other. The ISO2 combines iterative development steps with a layered and incremental design framework. The run-time phase of the IS and QMS lifecycle also requires the creation of a shared IS quality culture. Over one million companies struggle to improve the IS and the QMS integration. Our findings will offer new insights for the joint design and run-time of these two organizational systems.