FW16 Freeze then Hang (FTH) #58
Comments
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Related? (Sync Flood) |
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Just saw another of these. |
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@jcdutton I assume you're using some form of disk encryption.. are you using luks/dm-crypt or perhaps SED/OPAL? |
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This is an issue I too am experiencing ( Linux ) and I'm not using luks/dm-crypt or SED/OPAL Now using Linux 6.15-rc4 but this issue has been going on back starting with 6.12.0/6.12.1 and upgraded BIOS to 3.05 on 21st November 2024. The common thing I've noticed with FTH and FTR ( #41 ) issues is none of these issues happen until I start changing between AC ( Framework 180W power adapter ) and DC ( battery ). One other saying the same back on the Framework community forum last time I checked As long as I stay in AC after system is booted ( including suspend/resume ), all is good. based on what @jcdutton and some others have said, I think it's something to do with how the BIOS/EC is managing power state. There was one bug in Linux sometime in 6.13 that caused a freeze but that was fixed and there were warnings/errors about it The FTH/FTR, no warnings and/or errors and this has been going on since BIOS 3.05 I've disabled the battery extender since BIOS 3.04 and charge limit has been set to 80% since day one. |
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I am running my own firmware on the EC that fixes all the charge / discharge cycling bugs with the FW EC firmware. I wrote the bug fixes myself. |
Device Information
System Model or SKU
[ ] Framework Laptop 16 (AMD Ryzen™ 7040 Series)
No dGPU.
BIOS VERSION
3.0.5
Windows:
N/A
Linux:
Open a terminal and run the following command
sudo dmidecode --string bios-version03.05
DIY Edition information
Memory: Manufacture and SKU
Kingston Fury Impact: Part Number: KF556S40-32
2x making 64GB total.
Storage: Manufacture and SKU
Model Number: WD_BLACK SN850X 1000GB
Firmware Version: 620361WD
Port/Peripheral information
Standalone Operation
Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS?
Describe the bug
This has only happened to me once so far.
The symptoms are:
Power plugged in.
Playing a video.
Laptop hangs, screen freezes, laptop plays audio in a short loop.
Wait 20 seconds, no automatic reboot.
Wait 60 seconds, still no reboot.
Force reboot by pressing the power button for 10 seconds.
No logs are stored, so no crash log is available.
No pstore crash log output.
No useful S5_RESET_STATUS, because I had to manually long press the power button to reset it.
EC port80 output runs over the 4096 log limit I had so no useful output captured their either.
I think that while it was in the "hang" state, it was still outputting port 80 output (keeps repeating the pattern):
Log index, Port 80 Value, Port 80 Value in ASCII or a decoded value.
"00005324","e825f022",".%.."
"00005325","e825f028",".%.("
"00005326","e825f90e",".%.."
"00005327","e825f90d",".%.."
"00005328","e825f90e",".%.."
"00005329","e825f90d",".%.."
"0000532a","e825f022",".%.."
...
Those are all values it also outputs when the laptop is running fine.
Long press of power button to power off gives:
"000054af","00001001","(S3->S0)"
Steps To Reproduce
Steps to reproduce the behavior:
Note: I generally have the power plugged in most of the time. For all the FTH I have seen, the power was plugged in at the time.
Expected behavior
It should not randomly freeze then hang. (FTH)
Screenshots
N/A
Operating System (please complete the following information):
uname -a6.13.7 <- Mainline compiled kernel.Additional context
Add any other context about the problem here.
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