Rumors, they’re here to stay
Derrick C. Darden
Rumors, fortunately or unfortunately affects us all and in many ways then we care to remember. Take
for instance this juicy example, you're working on a small facility in the middle of nowhere and everyone
knows your name. Then one day someone spot you riding a car with young single women, not once but
twice. Two people have spotted both of you together and they tell their friends that a relationship is
happening between both of you. And now these friends tell others and so on. Two weeks later this
information gets back to you. You know that nothing has happen and the married lady is innocent. Also,
how can you stop this embarrassment and shame that have made your name mud? According to the
author of "Rumors and Rumor control: A Manager's Guide to Understanding and Combating Rumors,”
Kimmel (2004), writes that rumors usually appear either through situations of extreme stress, mistrust and
confusion. Further, rumors can also thrive on these irrelevant facts or die a slow death when the crisis has
subsided. Bottom-line is that rumors are unsubstantial claims they’re inaccuracy, mistaken beliefs and
misconception. Rumors, causes high anxieties when people have uncertainty with ambiguity. But, on the
other hand rumors can help promote positive information as well. Rumors or gossip are particularly
useful in organizations. You may ask how? It’s through the grapevine method. Some researcher credits
the grapevine with transmitting 75 to 90 percent of information to be factual. Others claim that a
company grapevine show if an organization is healthy or not. So, rumors can hurt or harm an individual
or a group of people and rumors can promote whatever ideal you want to expose others to in your
organization.
In the landmark study conducted by both Researchers Allport and Postman (1951), "Psychology of
Rumors." They concluded that as rumors travel from person to person, they can become shorter and
easier to comprehend as they are told from recipient to recipient. Seventy percent of the details in the
message were lost during repetitive transmission of the rumor.
So, why do people bother with rumors? What are some of the intrinsic values do rumors present?
Researcher Kimmel (2004) evaluates that rumors present a basic elements of how humans interact
with each other. So, whether these rumors are negative or positive they have the capacity to address our
human desires, needs and wants. .
Benefit to organizations
Organizations can benefit through the spreading of rumors and gossip in the workplace. Researchers
Noon and Dell Bridge (1993) cites in their article "News from behind my hand: Gossip in Organizations”
that rumors or gossip in organizations can sustain and perpetuate positive factors within the
organization. And these positive factors perpetuate clarity and understanding of the social structure
within the organization. Second, they point out important ramification for the relationship and formal
structure within the workplace. Third, rumors or gossip can protect the organization by offering
individuals, informal social mobility influence and an escapism.
I heard it through the grapevine
Another positive influence that organizations can have on the flow of communication within the
workplace is to use the grapevine to control what information is transmitted. It's the grapevine that
transmit informal communication occurs within the organization. . According to Dr. Robbins (2004), the
grapevine experience can be beneficial to managers by knowing the morale levels within the organization.
Second, the grapevine experience can help manager understand the uncertainties and stresses among us
their employees. Third, manager can understand and evaluate how formal and informal communication
effectively assimilates within the organization.
Stop the rumors
Lastly, if you want to stop the rumors or gossip from spreading? There are a number of methodologies,
both credible and non-credible. It depends on your situation and how effective you want the result to
manifest. Bottom-line, deal with rumors and gossip head on.
Conclusion
So, the bottom line with rumors or gossip can be mentally stressful to an individual or a group. They can
convey positive as well as negative messages throughout any organization. And rumors and/or gossip
will always be around as long as people cohabitant.
References
Allport, G. W & Postman, L. (1947). Psychology of Rumor. New York: Holt, Rinehart & Winston.
Cauldron, S. (1998). On the Contrary: They heard it through the Grapevine. Workforce, Vol. 77, (11),
p.25-27.
Delbridge, R. & Noon, M. (1993). News from behind my hand: Gossip in Organizations. Organization
Studies. 14(1), p.23-26.
Kimmel, A. (2004). Rumors and Rumor Control: A manager’s Guide to Understanding and Combating
Rumors. Mahwah, NJ: Lawrence Erlbaum Assoc .
Robbins, S (2004). Essentials of Organizational Behavior (8th ed.) New Jersey: Pearson Prentice Hall.