International Language Testing Washback –
standing the monster on its head
Thor May
Brisbane 2013
I nt ernat ional language t est ing, and
part icularly English language
t est ing, is a m ult i- billion dollar
business. For language st udent s,
bot h em ploym ent chances and
int ernat ional working or st udy visas
are m ediat ed by such t est s. The
t est s engage t he ingenuit y of m illions of st udent s in a st ruggle t o
m ast er or out wit purpose designed language obst acle courses. I n
t his life t ransit ion inst it ut ional language learners are assist ed by an
arm y of specialist s who m ight or m ight not be skilled in t he process,
rat her as corporat ions are assist ed by arm ies of lawyers and paralegals, or hospit als assist ed by an ent ourage of m edical
professionals.
At t he t op of t he assessm ent pyram id are m ult inat ional t est ing
corporat ions, best known by t he nam es of t heir st andardized t est s,
such as I ELTS, TOEI C, TOEFL, BULATS, TKT, Cam bridge ESOL m ain
suit e, or G- TELP ( t here are m any ot her aspirant s) . I n som e ways
t hese t est ing com panies can be t hought of as t he Big Phar m a
corporat ions ( i.e. dr ug com panies) of t he educat ional world. Like Big
Pharm a t hey are subj ect t o const ant challenges t o t heir et hics and
reliabilit y from wit hin and w it hout , and like Big Pharm a t hey are
rat her prone t o corrupt t he issues which t hey were designed t o
assist w it h.
I nt ernat ional Language Test ing Washback– st anding t he m onst er on it s head
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The possible corrupt ion of language learning by t he requirem ent s of
t est ing is known as wash- back. Wash- back is not always m alignant .
Language learning is t ypically a long, com plex and discour aging
experience, especially in m ass educat ional inst it ut ions. The clear
obj ect ive of a high- st akes exam at t he end of st udy can be
powerfully m ot ivat ing. The explicit requirem ent s of ext ernal
language t est s can organize t he m ult it udes of t eachers and
inst it ut ions w ho have only a t enuous gr asp of product ive language
t eaching processes.
Those count ries com m it t ed t o t he m ass- skilling of t heir populat ions
in foreign languages have also becom e aware t hat hom e- gr own
diplom as of language achievem ent oft en convey lit t le reliable
inform at ion about t he perform at ive abilit y of t heir graduat es in
foreign languages. I nt ernat ional language t est s claim t o overcom e
t his handicap. However, experience has repeat edly shown t hat t he
int ernat ional t est s are also elusive guar ant ors. For exam ple, a level
6.5 score in I ELTS m ay be a poor predict or of success for st udent s
vent uring int o English language t ert iary inst it ut ions overseas. Bot h
t he learned m et hodologies for m ast ering such t est s, and t he act ual
language skills w hich t hey t each m ay scarcely prepare t he new
graduat e for real life success in a foreign language environm ent .
There are oft en good argum ent s t hat t est wash- back int o schools
has act ively inhibit ed t he acquisit ion of real language abilit y.
The dilem m as of learning and t est ing j ust out lined have no easy
solut ions. They engage difficult t o cont rol collisions of polit ics,
profit s, aspirat ions and realized skills. The m ixt ure is differ ent in
every count ry, it varies wit h social st rat a, and it varies wit h t he
cult ure and st ruct ur e of every local college. That is, t here is unlik ely
t o be any sim ple fix for wash- back in m ass educat ional inst it ut ions.
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However t here can be st rat agem s t o bend t he process in local ways
for m axim um language learning benefit .
The analysis w hich follows is a t ent at ive at t em pt t o m anipulat e t he
wash- back from an int ernat ional t est in a m anner which act ually
assist s genuine language acquisit ion. The t est chosen for
m anipulat ion is G- TELP, which is less w ell known t han m aj or players
like I ELTS. Nevert heless t he discussion and principles engaged can
apply anywhere.
The present analysis is in fact an assem bly of four Mast ers level
degree assignm ent s in a single sequence. This work was com plet ed
in 2005 at t he Universit y of Newcast le, NSW. I t hought it would be
useful t o collect t he assignm ent s here as a spur t o creat ive t hinking
on a very im port ant t opic ( not as a crib for lazy degree candidat es! ) .
I have ret ained t he original cover pages wit h t he assignm ent
quest ions since t his seem s a useful device t o provoke a response
from readers t hem selves. The opinions expressed are of course m y
own, and are open t o fault or am endm ent .
______________________
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Part I - Test Specification
- Goal Evaluation From A Proficiency Test
TABLE OF CONTENTS
Statement of the Problem........................................................................... 11
Problems common to large scale standardized tests..............................13
Test Content............................................................................................... 16
Grammar.................................................................................................16
Listening .................................................................................................17
Speaking.................................................................................................18
Reading & Vocabulary ............................................................................19
Writing.....................................................................................................20
Types of text............................................................................................... 22
Listening .................................................................................................22
Speaking.................................................................................................22
Reading ..................................................................................................22
Writing.....................................................................................................22
Addressees of texts ................................................................................23
Lengths of texts ......................................................................................23
Topics .....................................................................................................23
Readability ..............................................................................................23
Structural Range.....................................................................................23
Vocabulary Range ..................................................................................24
Dialect and style .....................................................................................24
Speed of Processing...............................................................................24
Task Procedure, Timing and Medium......................................................... 24
Task Procedure ......................................................................................24
Number of Items .....................................................................................25
Timing .....................................................................................................26
Medium ...................................................................................................26
Organization ...........................................................................................26
Techniques.................................................................................................27
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Section 1 Grammar.................................................................................27
Section 2 Listening .................................................................................27
Section 3 Speaking.................................................................................28
Section 4 Reading ..................................................................................28
Section 5 Writing.....................................................................................28
Criterial levels of performance and Marking Scales ...................................28
Scoring Context ......................................................................................28
Scoring for the diagnostic purposes of the current test cycle ..................... 31
Grammar.................................................................................................31
Listening .................................................................................................31
Speaking.................................................................................................31
Reading ..................................................................................................32
Writing.....................................................................................................33
Test Construction Procedures....................................................................33
Sampling.................................................................................................33
Item writing and Moderation....................................................................34
Informal Trailling .....................................................................................34
Trialling and Analysis ..............................................................................34
Validation ................................................................................................35
Speaking - concurrent validity.................................................................35
Candidate Instructions................................................................................ 35
Teacher’s Handbook .................................................................................. 36
Rationale:................................................................................................36
Development and Validation: ..................................................................37
Description of the test: ............................................................................37
Sample items: .........................................................................................38
Section 1 Grammar .................................................................................... 38
Section 2 Listening ..................................................................................... 38
Section 3 Speaking .................................................................................... 39
Section 4 Reading ...................................................................................... 39
Section 5 Writing ........................................................................................ 39
Advice on preparing for the test ..............................................................39
Interpretation of test scores ....................................................................40
Training Materials: ..................................................................................40
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Test administration: ................................................................................41
Handbook for Candidates........................................................................... 41
How to prepare for the test .....................................................................42
What do your test scores mean? ............................................................42
What is in the test ? ................................................................................43
Sample test items: .................................................................................44
Section 1 Grammar .................................................................................... 44
Section 2 Listening ..................................................................................... 44
Section 3 Speaking .................................................................................... 44
Section 4 Reading ...................................................................................... 45
Section 5 Writing ........................................................................................ 45
APPENDIX 1 G-TELP Speaking Score Criteria ........................................45
G-TELP Proficiency Levels for Speaking ................................................46
APPENDIX 2 G-TELP Writing Score Criteria ............................................ 48
APPENDIX 3 G-TELP CONTENT SPECIFICATIONS FOR LEVEL 3......50
- Grammar ..............................................................................................50
- Listening ...............................................................................................51
- Reading and Vocabulary ......................................................................51
- Writing ..................................................................................................52
=> Task Contents ...................................................................................52
- Speaking...............................................................................................53
Test Specification References..................................................................136
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Part II Test Construction
TABLE OF CONTENTS
Assigment topic & comments: Writing Test Items for listening, reading, writing,
speaking, grammar / vocabulary
56
Listening Test............................................................................................. 58
Reading Test.............................................................................................. 62
Writing Test ................................................................................................ 67
Speaking Test ............................................................................................ 73
Grammar Test ............................................................................................ 76
Appendix 1 Listening Skills........................................................................83
Appendix 2 - Reading Test.........................................................................84
Appendix 3 - Speaking and Writing Tests - Picture Panel Cues for text
construction ................................................................................................86
Appendix 4 - G-TELP Specifications for Levels 3 to 5, Grammar Tests .....87
Part III - PRACTICE ENGLISH LANGUAGE TEST
Le ve l : I nt e r m e dia t e
(based on the G-TELP international language test)
TABLE OF CONTENTS
Part I I I - PRACTI CE ENGLI SH LANGUAGE TEST ............................ 91
Test Instructions ....................................................................................... 91
1. Speaking Test ........................................................................................ 92
Instructions ............................................................................................... 92
Hints For Talking About The Pictures ....................................................... 92
Picture Panels Showing The History of Smallpox ..................................... 93
2. LISTENING TEST .................................................................................. 93
General Instructions.................................................................................. 93
2. LISTENING TEST - SECTION 1 ........................................................... 94
Recording : Telephone Duties for a Secretary .......................................... 94
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Part A : Multiple Choice Questions .......................................................... 94
Listening - Section 1, Part B - Dialogue Choice .........................................95
LISTENING TEST - SECTION B............................................................... 96
Recording : “Haven’t We Met Before?” ..................................................... 96
Listening Part A - Dialogue Completion .................................................... 96
Listening - Section 2, Part B : Multiple Choice Questions ........................ 96
3. Reading Test.......................................................................................... 97
General I nst ruct ions ................................................................. 97
Reading Section 1 - A Tourist Brochure ................................................... 98
Reading Section 1 - Multiple Choice Questions (Ideas ............................ 99
Reading Section 1 - Multiple Choice Questions (Vocabulary)................ 100
Reading Section 2 - An Interview.......................................................... 101
Reading Section 2 - Multiple Choice Questions (Ideas)......................... 102
Reading Section 2 - Multiple Choice Questions (Vocabulary)................ 102
4. Writing Test .......................................................................................... 103
Hints For Writing A Business E-mail ....................................................... 103
5. Grammar Test ...................................................................................... 105
Grammar - Section A (Multiple Choice Questions) ................................. 105
Grammar - Section B (Phrase Completion) ............................................ 108
Grammar - Section C (Sentence Correction) .......................................... 109
Pa r t I V – Pr a ct ica l Aspe ct s of La ngua ge Te st
Const r uct ion
TABLE OF CONTENTS
1. The notion of testing, and practical consequences .................... 112
2. Test Construction.......................................................................113
4. The Purpose of the Practice Test ..............................................115
5. The Application of the Practice Test applied to its purpose .......116
6. The Content of the Test ............................................................. 116
7. Test Specifications.....................................................................117
8. Instructions to Candidates ......................................................... 118
9. The Quality of Individual Test Items...........................................119
10. The Representativeness of the Sample...................................119
11. Reliability and Validity.............................................................. 120
12. Scoring Procedures .................................................................120
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13. Aspects of Moderation ............................................................. 121
14. Summary Evaluation of the Test..............................................121
Appendix 1 : Error Summary of Kim Joon-woo’s Practice Test 123
1. Listening Test ........................................................................123
2. Reading Test .........................................................................123
Tester comment .........................................................................123
3. Grammar Test .......................................................................124
Tester comment : .......................................................................126
4. Writing Test............................................................................127
Tester comments : .....................................................................128
a) Formal grammatical errors : ................................................... 129
b) Register (the language of social marking).............................. 129
i) The erratic use of register ....................................................... 129
ii) Terms of address ..................................................................130
iii) Discourse etiquette............................................................... 130
c) Information Content................................................................ 131
5. Speaking Test .......................................................................132
Testee transcript ........................................................................132
Tester comment .........................................................................133
Dialect ........................................................................................ 133
Fluency ...................................................................................... 133
Formal grammatical errors ......................................................... 134
Lexical choice ............................................................................134
Appendix 2 Post-test e-mail from the Candidate ........................ 135
Appendix 3 - References .................................................................. 137
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Unive r sit y of N e w ca st le , N SW
Assignm ent 1 : Language Test ing And Evaluat ion
Topic : Writ e a set of t est specificat ions for a com prehensive ESL
proficiency OR achievem ent t est
Provide :
1) Test Specificat ions
2) I nst ruct ions t o Candidat es
3) Crit erial Levels of Perform ance
Not e on Topic adapt at ion : The set t opic has been adapt ed in a nonconvent ional way. A proficiency t est widely used in Sout h Korea has
been used as a m odel for init iat ing a t eacher - assist ed, st udent
process of self- diagnosis and planning.
The open purpose of t his t est fram ework developed here is t o
provide English Maj or st udent s in a Korean universit y wit h
inform at ion about t heir own skills relat ive t o an ext ernal pr oficiency
t est com m only used by large em ployers in Sout h Korea. The t est
design in t his proj ect is t herefore t hat of a proficiency t est , but it s
funct ion is diagnost ic and ult im at ely m ot ivat ional.
The underlying t eacher- purpose of t his t est is t o harness t he
backwash of ext ernal t est m ot ivat ion by addressing it direct ly,
giving st udent s clear inst rum ent al goals relat ive t o t heir own
st rengt hs and weaknesses, t hen build on ( subvert ?) t his foundat ion
int o genuine com m unicat ive language abilit ies.
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Test Specification - Goal Evaluation From A Proficiency Test
Statement of the Problem
The open purpose of t his t est is t o provide English Maj or st udent s in
a Korean universit y wit h inform at ion about t heir own skills relat ive
t o an ext ernal proficiency t est com m only used by large em ployers in
Sout h Korea. The t est design in t his proj ect is t herefore t hat of a
proficiency t est , but it s funct ion is diagnost ic and ult im at ely
m ot ivat ional. Because t his t est is expect ed t o be int egral in a
t eaching program , t he sam ple present ed here will only be t he first
of a series in a cycle, wit h each successive cycle increasing in
com plexit y and lengt h. Each com plet ed t est cycle w ill be subj ect t o
det ailed post - m ort em and crit ique by bot h t he st udent s and t he
t eacher.
The ext ernal t est in quest ion is t he Am erican G- TELP . The G- TELP
claim s t o have a funct ional, t ask - orient ed approach and t o be
crit erion referenced. Hence it s at t ract ion t o em ployers. I n fact t he
G- TELP, like m ost of t he m aj or int ernat ional language t est s, has
som e quit e st riking cult ural biases and som et im es dubious linguist ic
cont ent , at least from t he viewpoint of a Korean learner.
Nevert heless, m ost English learning in Sout h Korea is inst rum ent ally
driven, and t he pressure above all is t o excel in t est s like G- TELP
which will lead t o em ploym ent ( regardless of act ual L2 fluency) .
Not e t hat t he real usage of English in Korean business frequent ly
involves regional variet ies of English rat her t han Am erican English.
Accept ing such variat ion is part icularly im port ant in spoken
language, alt hough G- TELP m akes no such allowance.
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Tert iary foreign language t eachers in Korea and t heir em ployers
com m only ignore t he int ernat ional t est m ast ery requirem ent s which
are so im port ant t o t heir st udent s, unless t hey are specifically
em ployed t o coach t hese ext ernal t est skills. I n cont rast , t he
underlying t eacher - purpose of t his t est is t o harness t he backwash
of ext ernal t est m ot ivat ion by addressing it direct ly, giving st udent s
clear inst rum ent al goals relat ive t o t heir own st rengt hs and
weaknesses, t hen build on ( subvert ?) t his foundat ion int o genuine
com m unicat ive language abilit ies.
Test s are norm ally seen as t ools t o be em ployed by t eachers,
adm inist rat ions, inst it ut ions and em ployers t o cat egorize st udent s.
Text books on t est ing m ay ask rhet orically " why do we have t est s?"
( Moskovsky 2005) , but t he " we" im plied t ypically excludes
st udent s. I n effect t est s of all kinds ( not only language t est s) are
inst rum ent s of social cont rol. Much of t he st igm a at t aching t o t est s
and exam inat ions com es precisely from t his power funct ion. The
t est specificat ion discussed in t his proj ect st ands t he norm al power
equat ion on it s head. I t aim s t o help st udent s m ast er t he t est
cult ure on t heir own t erm s.
I n order t o m easure G- TELP abilit y, t he current t est m ust m irror t he
general st ruct ure of t he G- TELP specificat ions. However, t he class
t est will go beyond t hose specificat ions, especially in lat er cycles but
no so dram at ically in t his sam ple, t o bring st udent s t o an im plicit
awareness of how G- TELP st udy can be ext ended int o non- Am erican
com m unicat ive environm ent s. The specificat ions of t he t est out lined
in t his program assum es a level of approxim at ely 3 t o 4 on t he GTELP scale ( t hat is, roughly an int erm ediat e level of com pet ency in
L2) .
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Problems common to large scale standardized tests
The brief discussion below form s a necessary cont ext for t he
specificat ion of t he current t est since t he design undert aken will be
influenced by follow ing realit ies.
Large scale t est s such as G- TELP suffer from m any deficiencies,
which are widely discussed in t he lit erat ure ( e.g. Spolsky 1995) and
m ay even be a hot polit ical issue in places like Sout h Korea. I ndeed,
G- TELP it self, by aim ing t o be crit erion rat her t han norm r eferenced,
t ries t o circum vent som e of t he m ost serious lim it at ions of norm
referencing.
The speaking/ list ening division of G- TELP is a credible at t em pt t o
elicit m easurable holist ic perform ance, while t he writ ing division is
som ewhat less convincing. Bot h depend t o a degree upon holist ic
rat her t han it em - based m arking, wit h t he accom panying penalt y of
lower int er - m arker reliabilit y. The process is advert ised as cost effect ive because local count ry m arkers are em ployed. That is non nat ive speaker m arkers are em ployed. G- TELP does not give
reliabilit y st at ist ics for t his out com e or any ot her on it s web sit e.
Alt hough descript or s are given for reading levels, no t est s appear t o
be available in t his division. The gram m ar t est s are exact ly t he
sam e kind of m ult iple choice t ypes and cat egories found in large
scale norm referenced t est s such as TOEFL and TOEI C.
From a language t eaching/ learning viewpoint , som e of t he m ost
dam aging lim it at ions of current large scale st andardized t est s are :
a) I t is in t he nat ur e of t he t est ing process t o em phasize discret e
point accuracy over fluency or com m unicat ive success. This is t rue
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even where evaluat ion appears t o be holist ic, since m arkers oft en
respond im plicit ly t o discret e point elem ent s.
b) The large int ernat ional t est s t ake no serious account of t he
shift ing im port ance of fluency Vs accuracy in t he language
acquisit ion process, or in different com m unicat ive cont ext s. Th is
balance has been subj ect t o m uch professional debat e. The ( non dogm at ic) posit ion of t his writ er is t hat up t o around int erm ediat e
level, fluency is m uch m ore im port ant t han accuracy, t hough t he
balance will vary wit h t he act ivit y. That is, learners need t o
experience com m unicat ive success and acquire t ract ion in using t he
language. Nat ive speaker speech is, aft er all, lit t ered wit h violat ions
of form al ’rules’. Depending upon learner goals, m ore at t ent ion m ay
be paid t o accuracy in t he t arget language aft er int erm ediat e level.
Wit h regard t o cont ext , t here is obviously ext rem e variat ion in t he
need or desirabilit y for real- life accuracy. Vagueness, im pr ecision or
even poor language cont rol can be beneficial ( as m any a polit ician,
m any a Rom eo, and m any a foreigner get t ing int o scrapes knows
very well) .
c) The act ual analyses of linguist ic accuracy im plicit in m ost
language t est s are naive ( I believe) . Taking synt ax for exam ple, t he
easiest errors t o m easure are local violat ions such as t ense
inflect ions or preposit ion choice. The m ost difficult errors bot h t o
analyse and t o t est are global violat ions ( e.g. see Birt & Kiparsky
1972) . Global violat ions ( such as scope problem s, and confusions of
assignm ent in t hem at ic relat ions) lead t o com m unicat ive br eak down
because t he list ener can’t ext ract t he m essage reliably. Local
violat ions rarely lead t o com m unicat ive breakdown. Som e local
errors persist for years in t he speech of m any L2 users wit hout
causing any serious handicap. Nevert heless, t he large published
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t est s alm ost invariably t est for local synt act ic errors, which are
easily am enable t o m ult iple choice t est ing.
d) To t he ext ent t hat speaking is t est ed analyt ically at all, t est ing
analysis nearly always focuses on segm ent al rat her t han nonsegm ent al phonology. For exam ple, t est s for m inim al pair
discrim inat ion are fairly com m on. I n real com m unicat ive pr act ice,
non- segm ent al problem s are probably m ore likely t han m inor
phonem e confusion t o lead t o com m unicat ive breakdown and/ or
social rej ect ion. This is especially t he case wit h learners from
syllable t im ed languages t rying t o m ake t he t ransit ion t o a st ress
t im ed language such as English. The G- TELP does m ake reference
t o " a foreign int onat ion and rhyt hm " , but gives no guidance as t o
what t his m ight act ually m ean, or how t est ers m ight evaluat e it .
The widespread om issions of t est ers in t his area m ay well have a lot
t o do wit h t heir general ignorance of t he whole field ( as well as, of
course, t he ignorance of m any t eachers) .
Since t he open focus of t he current diagnost ic t est is on ext ernal
t est m ast ery, t he early cycles of t he diagnost ic process ( shown here)
will reflect t he know n lim it at ions of t he ext ernal t est s. Those
lim it at ions will only be m ade explicit t o part icipat ing st udent s at a
lat er st age.
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Test Content
The act ual t est cont ent specificat ions of G- TELP ( from t he G- TELP
websit e) are given at t he end of t his sect ion. The cont ent
specificat ions for t he diagnost ic cycle undert aken here are a
not ional ext ract ion from t he m ore com prehensive Level 3 G- TELP
specificat ion.
Grammar
" An exam inee at [ Level 3] is required t o dem onst rat e underst anding
of basic gram m at ical st ruct ures in t wo- t o t hree- sent ence cont ext s" .
This m ay be t he least useful part of t he G- TELP t est , especially
given t he m ult iple choice form at . However, it is also t he part least
likely t o be m isunderst ood by non- nat ive English m arkers and falls
wit hin st udent expect at ions.. This first t est t raining cycle will follow
G- TELP m ult iple choice form at . Lat er cycles will t est t he form s in a
m ore genuinely cont ext ual way by posing com m unicat ive problem s;
( e.g. I am personally im pressed by t he way t hat Pim sleur
audiolingual m at erials pose such problem s at lower levels in L1 for
solut ion in L2. This is ext rem ely effect ive) .
A sam ple will be t aken from t he fairly arbit rary select ion of
st ruct ures chosen by G- TELP for Level 3, which is :
* Verbs
- past progressive
- fut ure possible condit ional wit h will,
would, and would have
- present perfect
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* Coordinat ors and
Subordinat ors
- and, but , or, nor, so
- aft er, because, et c.
Word form s
- adj ect ives: equat ives, superlat ives
Listening
" An exam inee at [ Level 3] can underst and nat ive speakers of
English who are speaking at a slower t han norm al rat e wit h pauses,
repet it ions, and paraphrasing int ended for nonnat ive speakers" . The
sam ple chosen for m odelling here will be :
" .. direct ions for a procedure"
Procedural direct ions have t he advant age of being easily adapt ed t o
m any different levels of com plexit y, so t hat t he list ening t ask can be
graduat ed in difficult y t o discrim inat e am ongst learner abilit ies.
Not e t hat t he act ual t est form at for list ening in G- TELP poses
difficult ies which ar e out of all proport ion t o t he language being
evaluat ed. That is, six quest ions are pr esent ed orally prior t o a
spoken passage, t he passage is t hen given, t hen t he six quest ions
are asked again. Responses are in m ult iple choice form at , but t he
quest ions are nowhere writ t en down. The quest ions relat e t o quit e
specific inform at ion. This is m ore of a brut e m em ory t est t han a
list ening t est .
I n a self- t est wit h t he Level 3 G- TELP websit e sam ple, I found it
alm ost im possible t o keep six explicit oral quest ions about a
m eet ing in m ind w hile I list ened t o t he passage, t hen respond t o
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queries about t hem . Even as a nat ive speaker I would have needed
t o t ake not es. ( Long ago, as a dispat ch officer announcing
depart ures at Sydney airport , I learned t hat t he list ening public has
great difficult y processing even single, sim ple inform at ion it em s) .
The short t erm language m em ory of an L2 speaker is generally
m uch short er t han t hat of a nat ive speaker. This different ial needs
t o be calibrat ed car efully in a list ening t est . The G- TELP m at erial
shows lit t le evidence t hat t his has been done.
Speaking
The G- TELP Level 3 descript or st at es t hat " The Speaker is generally
int elligible and gram m at ically accurat e in perform ing t he t asks.
Speech m ay be int errupt ed by occasional pauses, false st art s,
rephrasing, et c. Speech evidences som e consist ent pronunciat ion
and st ress errors and a foreign int onat ion and rhyt hm , which only
occasionally int erfere wit h com m unicat ion. "
Assessm ent crit eria : " GST assesses six different areas such as
gram m ar, vocabular y, pronunciat ion, cont ent , fluency, and
int eract ion" . The act ual balance am ongst t hese crit eria is not
specified. One m ight ant icipat e rat her different weight ings of
evaluat ion crit eria t o be applied by nat ive and non- nat ive speaking
t est ers.
The full G- TELP offers a series of 11 speaking t asks w hich are said
t o be graduat ed challenges from Level 5 ( elem ent ary) , t o Level 1
( near nat ive speaker proficiency) . I n fact , m ost of t he challenges
could be handled at several levels of proficiency wit h com m unicat ive
success. One int ract able problem for all language t est s which elicit
open- ended st udent perform ance is t hat som e individuals are
nat urally econom ical in expression while som e are verbose. This can
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easily lead t o false assessm ent , since t he t acit urn individual m ay
follow inst ruct ions, but not reveal his full capacit ies t o t he exam iner.
Also, it is not clear how t he G- TELP concept of " a foreign int onat ion
and rhyt hm " is t o be evaluat ed.
The sam ple chosen for m odelling here will be :
" Narrat ing a st ory fr om pict ures. The speaker is able t o relat e a
sim ple narrat ive illust rat ed in a series of pict ures. The speaker
appropriat ely describes t he set t ing, people, and/ or obj ect s depict ed,
and coherent ly relat es t he chronology of event s" .
This t ask is act ually rat ed by G- TELP as t he last in Basic
perform ance. Though it is t rue t hat it can be at t em pt ed at a
m arginally basic level, clearly t he response can be elaborat ed t o any
level. I t is a good choice for t he init ial diagnost ic cycle of t he current
proj ect .
Reading & Vocabulary
G- TELP : " An exam inee at t his level can read sim plified and/ or
sim ple aut hent ic t ext s of t he t ype found in t ext books writ t en for
learners of English as a second or foreign language. ..... A person at
t his level is also required t o dem onst rat e underst anding of select ed
vocabulary in t he cont ext of t he reading t asks described" .
I n fact , t he t asks nom inat ed by G- TELP descript ors are not t hose
norm ally found in ESL t ext books, t hough it is t rue in Korea anyway,
t hat lit t le else is read or writ t en in L2. I ndeed, as a t rainer of
Korean graduat e t eachers of English I found t hat few read or wrot e
anyt hing even in Korean ( L1) beyond t he bare m inim um required by
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t heir em ploym ent . This m akes t he aut hent ic select ion of t ext ual
m at erial beyond classroom cont ent difficult , except in ESP cont ext s.
The quest ion of vocabulary recognit ion is also com plex, and from a
t est ing point of view, problem at ic. List s for word recognit ion are
rat her point less. Ext ract ing m eaning from cont ext is a skill or
apt it ude which in any inst ance m ight or m ight not depend upon
prior acquaint ance wit h t he word. Parry ( 1991) “ found unexpect edly
t hat aft er even a short delay t he words had oft en been forgot t en.
Moreover, it was oft en t he best guessers who were t he worst
forget t ers. Good guessers were able t o perceive t he m ain lines of a
t ext very quickly, fill in sem ant ic gaps left by unknown wor ds, and
t hen show no vocabulary gain bet ween pret est and post t est .”
Given t he preceding lim it at ions, for t his diagnost ic cycle as t ask has
been select ed from t he G- TELP descript ors which will hopefully
st rike som e chord wit h m ost of t he t arget st udent s :
" ..descript ions of landm arks and places of int erest based on t ext s
from t ourist guidebooks, t ravel m agazines, and brochures" .
Writing
G- TELP : " Gram m ar, vocabulary, organizat ion, logicalit y, and
subst ance are assessed in t he following 11 t asks in t he range of
t hree levels, Basic, I nt erm ediat e, and Advanced, at five levels" .
As wit h speaking, t he writ ing division of G- TELP is graded int o
eleven t ask sect ions, supposedly at escalat ing levels of
sophist icat ion :
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Ba sic - Task 1 Sent ence const ruct ion( synt ax) / Task 2 Use of
appropriat e synonym s & pronouns / Task 3 Sent ence lengt h
consist ency / Task 4 A suit able exam ple / /
I nt e r m e dia t e - Task 5 Organizat ion of t he body / Task 6 Variet y of
expressions / Task 7 Validit y of t he subj ect /
Adva nce d - Task 8 Clarit y of t he conclusion / Task 9 Logical
coherence / Task 10 Originalit y of t he essay / Task 11 Developm ent
of relat ed ideas.
These t ask sect ions are no doubt a useful checklist for a writ er. An
em ployer for cert ain occupat ions would cert ainly be int erest ed in a
candidat e’s m anagem ent of t he cat egories. Unfort unat ely, t hey
have not hing t o do wit h t he m ast ery of L2 per se, except ing
perhaps Tasks 1 and 2; ( it is not clear t o m e t hat Task 3 is relevant
t o writ ing skills at all) . A st udent who perform s poorly by t hese
crit eria in L2 will alm ost cert ainly show t he sam e weaknesses in L1.
This problem is generic t o all t he elem ent s of L2 t est ing, but
becom es st ark in wr it ing skills. On t he ot her hand, from a t eaching
& learning ( not a t est ing) perspect ive, t he ’problem ’ m ay be an
opport unit y. Learning t o writ e well in L1 m ay be t he short est rout e
t o skilled writ ing in L2, if account is t aken of discourse st yle
differences.
I n pract ice, t he Writ ing Grade Scale used by G- TELP is very broad
and very vague : Poor, Fair, Fairly Good, Good. I nt erm ediat e writ ing
skills are said t o : " Address t he writ ing t ask generally, but neglect s
som e aspect s. Som e gram m at ical errors, but t he writ ing rem ains
int elligible. Logic is unclear at som e point s. Lacks variet y in
vocabulary and sent ence st ruct ure" .
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For t he purpose of first cycle diagnost ic t est ing, a writ ing t opic t hat
highlight s t he so- called int erm ediat e skills will be chosen. However,
’basic’ skills m ast ery will obviously for m part of t he assessm ent ,
while perform ance on t he supposedly advanced skills will be deem phasized.
Types of text
Listening
- Pract ical direct ions t o follow a set of procedures in a new
em ploym ent sit uat ion
Speaking
- A st udent conduct ed narrat ive of event s in a series of pict ure
panels
Reading
- Travel brochures prepared for English speaking t ourist s in a
Korean t ravel bureau
Writing
- Writ e an ext ended e- m ail t o a foreign businessm an who is visit ing
your com pany and Sout h Korea for t he first t im e. Give clear
direct ions about when and where he will be m et . Give a brief
it inerary for his t wo day st ay in Korea. Explain his
accom m odat ion. Give a lit t le cult ural background about your
com pany and t he count ry.
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Addressees of texts
- Young t ert iary educat ed Sout h Korean adult s in an em ploym ent
cont ext . The writ ing segm ent requires t hem t o address
anot her professional in a cross- cult ural cont ext .
Lengths of texts
- Text s or dialogues, up t o 500 words. The gram m ar segm ent deals
wit h m ult iple choice sent ence fragm ent s. The writ t en
response form at s for list ening and reading t asks are also
m ult iple choice.
Topics
- Sit uat ions, event s and com m unicat ive dem ands relevant t o young
t ert iary educat ed Sout h Korean adult s in an em ploym ent
cont ext
Readability
- I nt erm ediat e, as conceived by t he Level 3 scale of G- TELP
Structural Range
- The t est const ruct or considers t his t o be fairly arbit rary, but for
t he purpose of m irr oring t he G- TELP t est , evaluat ed st ruct ures
will conform t o G- TELP specificat ions for Level 3 and below
( see t he Cont ent sect ion)
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Vocabulary Range
- As found in t he G- TELP t est series, but wit h a part icular em phasis
on Korean business em ploym ent cont ext s and local- t ovisit ing- foreigner int eract ion
Dialect and style
- Const rained by t he heavily Am erican orient at ion of t he G- TELP
t est , but t ending t o relaxed form al, as found in a congenial
business environm ent when Koreans deal wit h foreigners
locally. Am erican idiom preferred ( for G- TELP purposes) , but
som e allowance for ot her int ernat ional variet ies of English
where m eaning is not im paired.
Speed of Processing
- I t is not considered t hat t his can or should be validly assessed at
int erm ediat e level, unless delays seriously inhibit
com m unicat ion. Short t erm m em ory dem ands in t he list ening
t asks need t o be carefully calibrat ed.
Task Procedure, Timing and Medium
Task Procedure
Five m aj or sect ions - gram m ar, speaking, list ening, reading, writ ing.
Se ct ion 1 - Gr a m m a r - Com plet e a set of m ult iple choice it em s on
select ed st ruct ures
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Se ct ion 2 - List e ning - One t ext ; list en t o t he passage on
em ploym ent procedures, t hen respond t o spoken quest ions via a
writ t en m ult iple choice form at . ( Alt hough G- TELP rat es procedural
language at Level 2 - m ore advanced t han Level 3 - I feel t hat it s
st rong cont ext ual fr am e can act ually m ake som e procedural
inst ruct ions sim pler t han t he G- TELP nom inat ed Level 3 t asks) .
Se ct ion 3 - Spe a k ing - generat e a coherent narrat ive of event s
from a pict ure panel st ory. Apply appropriat e vocabulary, including
linking words t o give t he t ext proper cohesion. Speak wit hin an
int onat ion and phonem ic range t hat will be com prehensible t o
nat ive English speakers not fam iliar wit h ’Konglish’ ( Korean English) .
Se ct ion 4 - Re a ding - read ext ract s from an English language
Korean t ravel brochure. Ext ract specific inform at ion, follow
reasoning, and recognize som e inferences im plicit in t he t ext .
Se ct ion 5 - W r it ing - an ext ended em ail wit h explicit infor m at ion
for a foreigner visit ing Korea. Convey t im e, dat es, places, and an
it inerary. Give a brief descript ion of t he local sit uat ion as it affect s a
visit ing businessm an. Dem onst rat e a level of t exual organizat ion
adequat e t o convey t he inform at ion wit hout am biguit y. Avoid form al
errors t hat will seriously confuse t he m essage. Lengt h : adequat e t o
do t he j ob.
Number of Items
Sect ion 1 - Gram m ar - 10 it em s
Sect ion 2 - List ening - 5 it em s
Sect ion 3 - Speaking - 5 t o 15 m inut es
Sect ion 4 - Reading - 10 it em s
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Sect ion 5 - Writ ing - roughly 300 t o 500 words
Timing
Sect ion 1 - 20 m inut es
Sect ion 2 - 15 m inut es
Sect ion 3 - 15 m inut es
Sect ion 4 - 30 m inut es
Sect ion 5 - 30 m inut es
Tot al - 1 hour, 40 m inut es, wit h t he speaking and list ening sect ions
done at a different t im e t o t he ot her sect ions.
Medium
Pen and supplied paper, plus a cent rally cont rolled language
laborat ory casset t e and casset t e recorder t o play t he list ening t ext
and record t he pict ure panel narrat ive. There will be a separat e
answer sheet and quest ion booklet .
Organization
- St udent s undert ake t he t est under supervision.
- The gram m ar, reading and writ ing sect ions will be done in a group
environm ent .
- The speaking and list ening sect ions w ill be done in a language
laborat ory, also in a group environm ent , at a different t im e t o
t he gram m ar- reading- writ ing t est .
- The list ening t est will be done before t he speaking t est . The
list ening t ask w it h spoken quest ions will be available on t he
t ape consoles for t en m inut es.
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- The speaking t est will be done aft er t he writ ing t est . The pict ure
panel st ory will be dist ribut ed wit h inst ruct ions. St udent s will
be allowed up t o fift een m inut es t o orallly com pose and record
a narrat ive relat ed t o t he pict ure panel st ory.
Techniques
Section 1 Grammar
1. Mult iple choice wit h one correct answer and t hree dist ract ors ( as
per G- TELP; ot her form at s will be int roduced in lat er t est cycles) .
Exam ple:
1. The KAL flight was delayed ___________ t he pilot becam e ill in
Singapore
a) but ; b) so; c) because
Section 2 Listening
List en t o t he j ob inst ruct ions. Answer each of t he five spoken
quest ions. Select t he right answer for each quest ion from t hree
choices.
Exam ple :
[ Spoken ] When ar e invoices collect ed from t he warehouse?
[ Writ t en prom t ] a) im m ediat ely aft er lunch ; b) im m ediat ely you
arrive at work; c) im m ediat ely aft er yest erday’s orders are
finished
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Section 3 Speaking
Make one st ory from t he cart oon pict ures you see here. Describe
what you see, what happened, and why it happened. Say w hat
happened next . You can t alk for five t o t en m inut es.
Section 4 Reading
Read t he t ravel brochure, t hen answer t he quest ions. Select t he
answer which is m ost t rue from what t he brochure says. Each
quest ion has t hree answer choices.
Exam ple :
a) Chungj u dam is t he m ain wat er supply for Seoul
b) Chungj u dam is t he m ain dam in Sout h Korea
c) Chungj u dam is t he m ain reason visit ors com e t o Chungj u
Section 5 Writing
Writ e an em ail t o a foreign businessm an visit ing your com pany. Tell
him how he will be m et at I ncheon Airport . St at e t im es, dat es,
places, and give him an it inerary. Give a brief descript ion of
Chungj u and local inform at ion about your com pany.
Criterial levels of performance and Marking Scales
Scoring Context
Crit erial levels in t his diagnost ic t est are calibrat ed approxim at ely t o
t he Level 3 descript ors of t he G- TELP t est ( see t he Cont ent sect ion) .
Since t he real purpose of t he t est is t o bring st udent s t o an
underst anding of G- TELP t est crit eria, and t he lim it at ions of t hose
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crit eria, act ual perform ance will be evaluat ed in post - t est discussion
and analysis wit h t he st udent s. Furt her, t he sam ple of diagnost ic
t asks is not ext ensive enough t o derive a valid evaluat ion of overall
st udent abilit y.
The final score of individual st udent s is not significan t in t his cont ext .
The im port ant t hing is for st udent s t o arrive at t heir own
underst anding of t he t echniques t hat G- TELP uses t o j udge t hem ,
and t o develop st rat egem s for m anaging G- TELP evaluat ions while
im proving t heir real m ast ery of English; ( t his im plies a process
which goes beyond t he scope of t his pr esent at ion exercise) .
The G- TELP t est it self offers t his profile of achievem ent for t he
speaking t ask ( st at ed as ’m ast ery’) :
The level of m ast ery
Separat e level scores for each of t he t hr ee levels
Percent age profiles sum m arizing t he perform ances on each t ask
Evaluat ions of t he perform ances in t he five Skill Areas across all 11
t asks: Cont ent , Gram m ar, Vocabulary, Pronunciat ion, Fluency, and
I nt eract ion
Descript ions of t he Skill Area Perform ance at t he exam inee’s level
of m ast er.
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The M e a ning of ’M a st e r y’ in G- TELP
Thus, a score of 75% is t aken t o represent m ast ery at any given level.
That score m ay be com pr ised of discret e point it em s ( as in t he m ult iple
choice t est s) , or be based on im pressionist ic m ar king ( as for speaking
and wr it ing t asks) . The balance of cr it er ial weight ing is probably different
for each m arker in im pressionist ic m arking, but G- TELP claim s t hat " t he
perform ance of t he exam inees is evaluat ed by local expert s in English as
a foreign language, w ho have been t rained and cert ified by G- TELP
Services t o assign obj ect ive and consist ent scores t o in - count ry nonnat ive
speakers of English" .
I nt er- rat er reliabilit y st at ist ics are not given.
Com m ent : Nobody can assign a subj ect ive score obj ect ively. Even
discret e point cr it er ia are, in t he end, assigned significance subj ect ively.
The best t hat any language t est can do is t o arrive at som e kind of social
consensus about crit eria, and st r ive for consist ency.
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Scoring for the diagnostic purposes of the current test cycle
Grammar
The gram m ar t est checks t he abilit y t o use several gram m at ical
const ruct ions, ext ract ed from t he Level 3 G- TELP specificat ion. This
is clearly only a sam ple, not a com prehensive t est of gram m at ical
knowledge applying t o any level of English m ast ery. There are t en
m ult iple choice quest ions.
Each m ult iple choice quest ion will be wort h 1 m ark , wit h an overall
score of 7 indicat ing ’m ast ery’ level. No half m arks will be awarded.
Listening
The list ening t est involves a single t ask wit h responses t o five
m ult iple choice quest ions. This is clearly only a sam ple, not a
com prehensive t est of list ening skills.
Each m ult iple choice quest ion will be wort h 2 m arks, wit h an overall
score of 8 indicat ing ’m ast ery’ level. No single m arks will be
awarded.
Speaking
The speaking t est requires t he const ruct ion of a narrat ive based on
a series of pict ure panels. This is clearly only a sam ple, not a
com prehensive t est of speaking skills.
The G- TELP m ast ery crit eria for t he pict ure narrat ive t ask is :
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Narrat ing a st ory from pict ures. The speaker is able t o relat e a
sim ple narrat ive illust rat ed in a series of pict ures. The speaker
appropriat ely describes t he set t ing, people, and/ or obj ect s depict ed,
and coherent ly relat es t he chronology of event s.
The G- TELP assesses speaking in six cat egories : Gram m ar /
Vocabulary / Pronunciat ion / Fluency / Cont ent / I nt eract ion ( overall
com prehensibilit y) . Descript ors for t hese cat egories are given in
Appendix 1 and t he end of t his sect ion. For t his diagnost ic t est ,
Gram m ar & Vocabulary will be com bined int o a single cat egory,
yielding a t ot al of five cat egories.
The speaking t ask will be scored out of 10 m arks. Two m arks will be
awarded for each of t he 5 cat egories above. That is , 2 m ar ks will
be awarded in each cat egory when t he st udent perform s according
t o t he Level 3 Speaking cr it eria in G- TELP ( see Appendix 2 below) .
An overall score of 7 will indicat e Level 3 ’m ast ery’ for t he purposes
of t he t est .
Not e t hat t he scoring here is a form alit y. I t does not im ply t hat t he
equal weight ing of cat egories necessarily applies in t rue
com m unicat ive sit uat ions.
The st udent diagnost ic purpose in t his cont ext is t o highlight areas
t hat require at t ent ion.
Reading
The reading t est involves a single t ext , a t ravel brochure, w it h
responses t o 10 m ult iple choice it em s. This is clearly only a sam ple,
not a com prehensive t est of reading skills.
Each m ult iple choice quest ion will be wort h 1 m ark , wit h an overall
score of 7 indicat ing ’m ast ery’ level. No half m arks will be awarded.
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Writing
The writ ing t est requires t he const ruct ion of a form al e- m ail,
incorporat ing som e nom inat ed inform at ion. This is clearly only a
sam ple, not a com prehensive t est of writ ing skills.
The G- TELP assesses writ ing in four grades wit hin five cat egories.
The grades are Poor / Fair / Fairly Good / Good. The cat egories are
Gram m ar / Vocabulary / Organizat ion / Logic / Subst ance.
Descript ors for t hese grades and cat egories are given in Appendix 2.
The writ ing t ask will be awarded an overall score of 20, com prising
four m arks for each cat egory. Poor = 1 m ark; Fair = 2 m arks; Fairly
Good = 3 m arks; Good = 4 m arks. An overall score of 15 will
indicat e ’m ast ery’ for t he purposes of t his diagnost ic t est .
Not e t hat t he scoring here is a form alit y. I t does not im ply t hat t he
equal weight ing of cat egories necessarily applies in t rue
com m unicat ive sit uat ions.
The st udent diagnost ic purpose in t his cont ext is t o highlight areas
t hat require at t ent ion.
Test Construction Procedures
Sampling
Text s, st ruct ures and pict ures for t he diagnost ic t est w ill be based
on t he G- TELP fram ework which t his t est is seeking t o clarify for
st udent s. However, t his cont ent w ill be given a local Korean
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reference where possible. The underlying m essage of cont ent choice
will be t hat English is an int ernat ional language first , and a nat ional
language only incident ally.
Item writing and Moderation
I t em s will be writ t en according t o m odified G- TELP specificat ions. A
key will be provided for m ult iple choice answers, and a list of
m arking crit eria for holist ically m arked elem ent s. Using a checklist ,
it em s will be m oderat ed by a fellow nat ive speaker t eacher of
English.
Informal Trialling
The t est will be t rialled by nat ive speaking Am erican co- workers of
t he t est er ( if t heir cooperat ion can be secured) .
Trialling and Analysis
Trialling of t wo versions of t ext s and it em s will be carried out wit h a
colleague’s English m aj or st udent s at Chungj u Nat ional Universit y ( if
t heir cooperat ion can be secured) . Half t he class w ill com plet e a
different version from t he ot her half. Any adm inist rat ion and scoring
problem s will be not ed. I f possible, t he t est ed st udent s will be
involved in a post - t est analysis of t he t est cont ent and design, as
well as t heir own perform ance. This procedure is cent ral t o t he
not ional purpose of t he t est .
Basic st at ist ical analysis will be used t o select t he ’best ’ opt ions for
inclusion fut ure versions of t he t est . A qualit at ive analysis will also
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be done, drawing ext ensively upon a post - t est analysis wit h t est t akers.
Validation
Sect ions : Gram m ar, Speaking, List ening, Writ ing, Reading
I t em s const ruct ed and select ed for t he final version of t he t est will
be checked against t he m odified G- TELP specificat ions, as well as
com parable it em s from t he act ual G- TELP t est .
St udent s’ scores will be checked against t heir previous
perform ances in ot her t est s and courses t hat involved an evaluat ion
of gram m ar, list ening, speaking, reading or writ ing in English.
Speaking - concurrent validity
To check concurrent crit erion- relat ed validit y a random sam ple of
st udent s will com plet e a 10 m inut e int erview and discussion, wit h
t wo nat ive- speaking t eachers scoring. The scores achieved in t his
perform ance will be com pared wit h t hose from t he full diagnost ic
t rial.
The at t ainm ent of a part icular form al validit y coefficient bet ween
inform al t rialling and full diagnost ic applicat ion of t he t est is not
im port ant at t his st age for m eet ing t he cent ral purpose of t he t est
as a focus for st udent discussion and self- im provem ent .
Candidate Instructions
Unless underst anding t est ing inst ruct ions is form ally assessed, it
seem s difficult t o j ust ify giving inst ruct ions in L2, especially at lower
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levels. To do ot herwise is sim ply t o insert anot her unm easurable
variable int o t he assessm ent process. That is, t he validit y of t he t est
m ay be com prom ised. Nevert heless, it is com m on language t est ing
pract ice t o give inst ruct ions in L2. The G- TELP sam ple t est sit e gives
inst ruct ions part ly in English and part ly in Korean.
The sam ple inst ruct ions in t his diagnost ic present at ion are in
English, but will be t ranslat ed w here t he act ual applicat ion of t he
t est is required.
Teacher’s Handbook
One handbook will be prepared as a sum m ary for t he current t est er,
and for anyone who seeks t o develop t he m at erial for furt her
applicat ion. A separat e handbook will be prepared for use by
st udent s t o help in preparat ion for t he diagnost ic t est .
The t est is a diagnost ic and analyt ic t ool for st udent s who want t o t o
enhance t heir abilit y t o pass int ernat ional proficiency t est s such as
G- TELP. I t is int ended for post - t est discussion by t est edst udent s. Lat er applicat ion of t he m at erial will show how it can
form a foundat ion for t rue com m unicat ive language learning.
Rationale:
I nt ernat ionally st andardized t est s such as G- TELP have a huge
backwash effect on t he learning behaviour of language st udent s in
Sout h Korea, even quit e young st udent s. This backwash is oft en not
beneficial, and t he form al syllabi of schools and universit ies are
oft en not coordinat ed in any product ive way wit h t his underlying
engine of t est ing m ot ivat ion. The aim of t he current diagnost ic t est
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is t o m ake t hese relat ionships explicit , part icularly t o t he st udent s
concerned, and involve t hem in a process which can harness t he
t est ing cont ent of int ernat ional st andardized t est s as an inst rum ent
for genuine language learning.
Development and Validation:
The t est was developed by carefully abst ract ing select ed elem ent s
of t he int ernat ional G- TELP t est . That is, it is an inform al subset of
t he G- TELP t est , and writ t en according t o slight ly m odified G- TELP
specificat ions. The general cont ent and design of t he G- TELP and
com parable t est s is fam iliar t o m ost Sout h Korean t ert iary st udent s
who st udy English.
Description of the test:
The t est com es wit h five divisions : gram m ar, speaking, list ening,
reading and writ ing.
The gram m ar, reading and writ ing t est s will be done t oget her and
t ake 1 hour, 20 m inut es. The speaking and list ening t est s will be
done t oget her at a different t im e in a language laborat ory, and t ake
30 m inut es.
The gr a m m a r t e st cont ains t en m ult iple choice quest ions. St udent s
are allowed 20 m inut es t o com plet e t his.
The spe a k ing t e st cont ains one t ask, const ruct ing a narrat ive from
pict ures. The st udent narrat ive is recorded on
t ape for lat er
m arking and review . St udent s are allowed 15 m inut es t o com plet e
t his.
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The list e ning t e st involves list ening t o a short passage of
inst ruct ions and answering five m ult iple choice quest ions. St udent s
are allowed 15 m inut es t o com plet e t his.
The r e a ding t e st involves reading a t ext and answering and
answering t en m ult iple choice quest ions. St udent s are allowed 30
m inut es t o com plet e t his.
The w r it ing t e st involves writ ing a for m al e- m ail cont aining cert ain
given inform at ion. St udent s are allowed 30 m inut es t o com plet e t his.
Sample items:
Section 1 Grammar
Exam ple:
1. The KAL flight was delayed ___________ t he pilot becam e ill in
Singapore
a) but ; b) so; c) because
Section 2 Listening
List en t o t he j ob inst ruct ions. Answer each of t he five spoken
quest ions. Select t he right answer for each quest ion from t hree
choices.
Exam ple :
[ Spoken ] When ar e invoices collect ed from t he warehouse?
[ Writ t en prom pt ] a) im m ediat ely aft er lunch ; b) im m ediat ely you
arrive at work; c) im m ediat ely aft er yest erday’s orders are
finished
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Section 3 Speaking
Make one st ory from t he cart oon pict ures you see here. Describe
what you see, what happened, and why it happened. Say w hqt
happened next . You can t alk for five t o t en m inut es.
Section 4 Reading
Read t he t ravel brochure, t hen answer t he quest ions. Select t he
answer which is m ost t rue from what t he brochure says. Each
quest ion has t hree answer choices.
Exam ple :
a) Chungj u dam is t he m ain wat er supply for Seoul
b) Chungj u dam is t he m ain dam in Sout h Korea
c) Chungj u dam is t he m ain reason visit ors com e t o Chungj u
Section 5 Writing
Writ e an em ail t o a foreign businessm an visit ing your com pany. Tell
him how he will be m et at I ncheon Airport . St at e t im es, dat es,
places, and give him an it inerary. Give a brief descript ion of
Chungj u and local inform at ion about your com pany.
Advice on preparing for the test
St udent s should m ake t hem selves fam iliar wit h t he online version of
t he G- TELP t est at ht t p: / / gt elp.co.kr/ e_gt elp/ gt elp/ e_gt elp04.asp .
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They are likely t o already be fam iliar wit h t he t est ing pat t ern of
m ult iple choice gram m ar it em s.
•
They should review t he gram m ar it em s for G- TELP level 3.
•
They can pract ice const ruct ing a narrat ive using pict ure cues,
and list ening for specific inform at ion from a recorded t ext .
•
The class can st udy inform at ional brochures from businesses
and governm ent depart m ent s, as well as office procedure
m anuals.
•
They can pract ice writ ing form al e- m ails, part icular ly t o
foreign businessm en who m ay not be fam iliar wit h condit ions
in Sout h Korea.
Interpretation of test scores
This is a diagnost ic t est , int ended for review and discussion by t he
t est ed st udent s t hem selves. The act ual scores are not very
significant , except as a guide t o areas needing at t ent ion. The GTELP t est t akes a score of 75% in any area t o indicat e ’m ast ery’ at a
part icular level from 1 t o 5. Level 5 is near nat ive speaker st andard.
The diagnost ic t est is calibrat ed approxim at ely for st udent s at about
G- TELP Level 3.
Training Materials:
This diagnost ic t est does not require a nat ive speaker, or even a
t rained t eacher for adm inist rat ion. However, t he follow - up m arking,
analysis and guided st udent discussion of t he cont ent and out com e
does require t rained t eachers who are t horoughly fam iliar wit h
st andardized t est s in Sout h Korea, wit h Korean educat ional norm s,
and wit h Korean cult ural sensit ivit ies.
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Test administration:
The quest ion booklet and answer sheet s are separat e. St udent s are
not t o writ e in t he quest ion booklet . Quest ion booklet s should be
collect ed from all st udent s at t he end of t he t est . However, since
t he quest ion booklet s t hem selves will be analysed by t he st udent s
in a post - t est analysis, t hey are not ext ernally confident ial in t he
sam e way as norm al st andardized t est docum ent s.
The t est should be adm inist ered wit hin t he specified t im e lim it s and
under st andard t est condit ions. Answers should be writ t en in blue or
black ink for legibilit y, not pencil. The t est will be done in norm al
class t im e, eit her in a classroom wit h separat ed desks, or in t he
case of t he speaking and list ening t est s, a language laborat ory. The
t est ing at m osphere should be cooperat ive, but disciplined. St udent s
should have a prior underst anding of t he purpose of t he t est , and be
aware of t heir lat er role in analysing t he result s.
Scoring of t he t est s should be done wit h reference t o t he key and
rat ing scales provided. Where possible, writ ing and recorded
speaking t est s should be cross- checked by anot her t eacher. All
result s will ult im at ely be discussed and peer m oderat ed by t he
st udent s t hem selves.
Handbook for Candidates
1. This is a t est t o help you wit h ext ernal proficiency exam inat ions
like G- TELP. You will learn from t his t est what your st rengt hs and
weaknesses are in English. The t eacher can t hen design a program
t o help you.
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2. Aft er t he t eacher has m arked t he t est , he will discuss it wit h you
st ep by st ep. I n t his way you will not only learn t o do t he G- TELP
t est successfully, but also how t o use t est st udy t o really becom e a
bet t er English speaker, reader and writ er.
How to prepare for the test
Check t he online version of t he G- TELP t est
at
ht t p: / / gt elp.co.kr/ e_gt elp/ gt elp/ e_gt elp04.asp .
•
Especially review t he gram m ar it em s for G- TELP Level 3.
•
Pract ice speaking by m aking up a st ory. Use pict ures or
cart oons for ideas.
•
Pract ice list ening t o any recorded speaking t hat gives
inform at ion like inst ruct ions or announcem ent s. Can you
rem em ber what t he speaker said?
•
St udy inform at ional brochures from businesses and
governm ent depart m ent s in English. Look at som e inst ruct ion
m anuals. Can you underst and t his infor m at ion?
•
Pract ice writ ing form al e- m ails like you m ight have t o working
in a com pany. Writ e e- m ails t o foreign businessm en who m ay
not know about condit ions in Sout h Kor ea.
What do your test scores mean?
Don’t worry if you find som e part s of t he t est a bit hard. The m arks
don’t m at t er t oo m uch. The whole idea is t o help you do bet t er in a
real t est , and t o becom e a bet t er English speaker.
The G- TELP t est it self t akes a score of 75% t o m ean ’m ast ery’ at
som e level from 1 t o 5. Level 5 is near nat ive speaker st andard.
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This t est you are doing now is set for st udent s at about G- TELP
Level 3.
What is in the test ?
The t est com es wit h fiive divisions : gram m ar, speaking, list ening,
reading and writ ing.
The gram m ar, reading and writ ing t est s will be done t oget her and
t ake 1 hour, 20 m inut es. The speaking and list ening t est s will be
done t oget her at a different t im e in a language laborat ory, and t ake
30 m inut es.
The gr a m m a r t e st cont ains t en m ult iple choice quest ions. St udent s
are allowed 20 m inut es t o com plet e t his.
The spe a k ing t e st cont ains one t ask, const ruct ing a narrat ive from
pict ures. The st udent narrat ive is recorded on
t ape for lat er
m arking and review . St udent s are allowed 15 m inut es t o com plet e
t his.
The list e ning t e st involves list ening t o a short passage of
inst ruct ions and answering five m ult iple choice quest ions. St udent s
are allowed 15 m inut es t o com plet e t his.
The r e a ding t e st involves reading a t ext and answering and
answering t en m ult iple choice quest ions. St udent s are allowed 30
m inut es t o com plet e t his.
The w r it ing t e st involves writ ing a for m al e- m ail cont aining cert ain
given inform at ion. St udent s are allowed 30 m inut es t o com plet e t his.
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Sample test items:
Section 1 Grammar
Exam ple:
1. The KAL flight was delayed ___________ t he pilot becam e ill in
Singapore
a) but ; b) so; c) because
Section 2 Listening
List en t o t he j ob inst ruct ions. Answer each of t he five spoken
quest ions. Select t he right answer for each quest ion from t hree
choices.
Exam ple :
[ Spoken ] When ar e invoices collect ed from t he warehouse?
[ Writ t en prom t ] a) im m ediat ely aft er lunch ; b) im m ediat ely you
arrive at work; c) im m ediat ely aft er yest erday’s orders are
finished
Section 3 Speaking
Make one st ory from t he cart oon pict ures you see here. Describe
what you see, what happened, and why it happened. Say w hat
happened next . You can t alk for five t o t en m inut es.
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Section 4 Reading
Read t he t ravel brochure, t hen answer t he quest ions. Select t he
answer which is m ost t rue from what t he brochure says. Each
quest ion has t hree answer choices.
Exam ple :
a) Chungj u dam is t he m ain wat er supply for Seoul
b) Chungj u dam is t he m ain dam in Sout h Korea
c) Chungj u dam is t he m ain reason visit ors com e t o Chungj u
Section 5 Writing
Writ e an em ail t o a foreign businessm an visit ing your com pany. Tell
him how he will be m et at I ncheon Airport . St at e t im es, dat es,
places, and give him an it inerary. Give a brief descript ion of
Chungj u and local inform at ion about your com pany.
APPENDIX 1 G-TELP Speaking Score Criteria
[ Mat erial in t hese appendices is t aken from t he G- TELP websit e
ht t p: / / gt elp.co.kr / e_gt elp/ gt elp/ e_gt elp04.asp ]
Gr a m m a r
The speaker’s cont rol of basic sent ence st ruct ure
Voca bula r y
The speaker’s available vocabulary in t he perform ance of cert ain
required speaking t asks
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Pr onuncia t ion
The speaker’s cont rol over t he sound syst em
Flue ncy
The speaker’s flow of speech and degree of spont aneit y as well as
facilit y in t he perform ance of t he requir ed t asks
Cont e nt
The t opics/ cont ext s about which t he speaker can speak
I nt e r a ct ion
The Overall Evaluat ion, which confirm s t he exam inee’s Mast ery
Level, is based on com prehensibilit y, w hich is a m ore general
assessm ent of t he speaker’s com m unicat ive abilit y, influenced t o
som e ext ent by t h ot her, separat ely evaluat ed, skills.
G-TELP Proficiency Levels for Speaking
No Mast ery
The speaker cannot perform or underst and t he
t asks.
Level
5 Beginning
Speaking Skills
The speaker is not com prehensible even in
sim ple speech due t o frequent pauses,
rephrasing, pronunciat ion errors, lim it ed
vocabulary, and lack of gram m at ical cont rol.
Level 4 Basic
Speaking Skills
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The speaker can successfully com plet e, and be
underst ood overall, in perform ing t he t asks.
Speech is slow and labored, and is char act erized
by a st rong accent and frequent gram m at ical
errors. Transm ission of t he m essage m ay be
im peded frequent ly by phonem ic, st ress, and
int onat ion problem s.
Level
3 I nt erm ediat e
Speaking Skills
The Speaker is generally int elligible and
gram m at ically accur at e in perform ing t he t asks.
Speech m ay be int errupt ed by occasional
pauses, false st art s, rephrasing, et c. Speech
evidences som e consist ent pronunciat ion and
st ress errors and a foreign int onat ion and
rhyt hm , which only occasionally int erfere wit h
com m unicat ion.
Level 2 Advanced
Speaking Skills
The speaker is alm ost always int elligible in
perform ing t he t asks. Speech is fair ly sm oot h
and spont aneous alt hough having som e
m ispronunciat ion of individual sounds. The
speaker’s vocabulary is ext ensive and varied,
exhibit ing good cont rol of t he st ruct ure of t he
language.
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Level1 Aut hent ic
Speaking Skills
Level One is not evaluat ed by t he Speaking Test ,
alt hough m ast ery of Level Two indicat es t hat t he
speaker is approaching t he acquisit ion of oral
proficiency skills at t he nat ive speaker level.
APPENDIX 2 G-TELP Writing Score Criteria
Gr a m m a r
1 - Poor: The com posit ion shows v ery lit t le gram m at ical or
st ruct ural cont rol. I t has errors t hat int erfere wit h m eaning.
2 - Fair: The com posit ion has som e gram m at ical errors, but
t hese do not int erfere wit h m eaning.
3 - Fairly good: The com posit ion shows cont rol over basic
st ruct ures, wit h at t em pt s t o use som e com plex st ruct ures.
There are som e gram m at ical errors, but t hese do not int erfere
wit h m eaning.
4 - Good: The com posit ion has cont rol over st ruct ures. Overall,
t he writ ing is gram m at ically correct . The few errors rarely
int erfere t h m eaning.
Voca bula r y
1 - Poor: The com posit ion shows lim it ed vocabulary. Many
words are used incorrect ly.
2 - Fair: The com posit ion shows lim it ed vocabulary. Word
choice is fault y at t im es. However, overall m eaning is st ill
conveyed.
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3 - Fairly good: The com posit ion uses vocabulary appropriat ely
and accurat ely, w it h occasional m isuse. I t shows t he writ er’s
abilit y t o paraphrase.
4 - Good: The vocabulary is varied and ext ensive. The writ er
rarely uses words incorrect ly, but when he/ she does, t he
int ended m essage is com m unicat ed.
Or ga niza t ion
1 - Poor: The com posit ion has no out w ard form s, int roduct ion,
m ain discourse ( body) , or conclusion. I n cont ent , t he
com posit ion falls short in each process.
2 - Fair: The com posit ion has out war d form s but , in cont ent , it
does not have a definit e form in each process.
3 - Fairly good: The com posit ion has out ward form s,
int roduct ion, m ain discourse ( body) , and conclusion, and it has
a generally realized cont ent .
4 - Good: The com posit ion has a w ell- developed int roduct ion,
m ain discourse ( body) , and conclusion. I t is writ t en in t he
com plet e essay form .
Logic
1 - Poor: The com posit ion has no generally developed logic.
Only pieces of ideas have been present ed.
2 - Fair: The com posit ion has logic, but ideas oft en go ast ray
and m iss t he logic.
3 - Fairly good: The com posit ion has a consist ent flow of logic
in general but som et im es goes ast ray and m isses t he logic.
4 - Good: The com posit ion is consist ent ly logical and present s
suit able logical exam ples.
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Subst a nce
1 - Poor: The cont ent is not appropriat e for t he t ask. The
com posit ion has m any irrelevant inform at ion or
incom prehensible expressions.
2 - Fair: The com posit ion addresses som e aspect s of t he
writ ing t opic. I t has som e ir relevant inform at ion.
3 - Fairly good: The com posit ion adequat ely addresses t he
writ ing t ask. I t provides relevant inform at ion, but lacks focus.
4 - Good: I t effect ively addresses t he w rit ing t ask. The
com posit ion clearly and persuasively com m unicat es t o t he
reader.
APPENDIX 3 G-TELP CONTENT SPECIFICATIONS FOR
LEVEL 3
( ht t p: / / gt elp.co.kr / e_gt elp/ gt elp/ e_gt elp05.asp )
- Grammar
An exam inee at t his level [ Level 3] is required t o dem onst rat e
underst anding of basic gram m at ical st ruct ures in t wo- t o t hreesent ence cont ext s. St ruct ures t est ed at t his level include:
* Verbs
- past progressive
- fut ure possible condit ional wit h
will, would, and would have
- present perfect
* Coordinat ors and
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Subordinat ors
- and, but , or, nor, so
- aft er, because, et c.
Word form s
- adj ect ives: equat ives,
superlat ives, com parat ives
- Listening
An exam inee at t his level can underst and nat ive speakers of English
who are speaking at a slower t han norm al rat e wit h pauses,
repet it ions, and paraphrasing int ended for nonnat ive speakers.
Tasks at t his level include:
* public announcem ent s which give sim ple inform at ion
* explanat ions of t he physical funct ions or at t ribut es of fam iliar
obj ect s
* personal account s in which a personal event and it s chronology are
described
* direct ions for a procedure
- Reading and Vocabulary
An exam inee at t his level can read sim plified and/ or sim ple
aut hent ic t ext s of t he t ype found in t ext books writ t en for learners of
English as a second or foreign language. Tasks at t his level include:
* descript ions of landm arks and places of int erest based on t ext s
from t ourist guidebooks, t ravel m agazines, and brochures.
* hist orical biographies based on t ext s fr om t ravel lit erat ure and
hist ory t ext s
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* inform al narrat ives in personal correspondence bet ween friends
* announcem ent s concerning t he act ivit ies, m eet ings, and
accom plishm ent s of organizat ions such as clubs and professional
groups A person at t his level is also required t o dem onst rat e
underst anding of select ed vocabulary in t he cont ext of t he r eading
t asks described above.
- Writing
Gram m ar, vocabulary, organizat ion, logicalit y, and subst ance are
assessed in t he following 11 t asks in t he range of t hree levels, Basic,
I nt erm ediat e, and Advanced, at five levels.
=> Task Contents
Ba sic
Task 1 Sent ence const ruct ion( synt ax)
Task 2 Use of appropriat e synonym s & pronouns
Task 3 Sent ence lengt h consist ency
Task 4 A suit able exam ple
I nt e r m e dia t e
Task 5 Organizat ion of t he body
Task 6 Variet y of expressions
Task 7 Validit y of t he subj ect
Adva nce d
Task 8 Clarit y of t he conclusion
Task 9 Logical coherence
Task 10 Originalit y of t he essay
Task 11 Developm ent of relat ed ideas
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- Speaking
The cont ent of t he G- TELP Speaking Test s reflect s expect at ions in
specific perform ance t asks in which t he exam inee is expect ed t o
dem onst rat e com pr ehensible oral proficiency while progressing
t hrough t he t hree levels. The t ask cont ent consist s of t he following
everyday sit uat ions:
Le ve l 4 - Ba sic
Ta sk 1
Giving personal inform at ion. The speaker is able t o answer sim ple
quest ions about self and fam ily, responding in words, phrases, or
sim ple sent ences.
Ta sk 2
Describing a fam iliar set t ing/ obj ect s. The speaker is able t o nam e
and describe a fam iliar set t ing and t he obj ect s wit hin t hat set t ing.
The speaker is able t o locat e and describe t he spat ial relat ionships
am ong t he obj ect s in t he set t ing. He/ She m ay go beyond accurat e
nam ing of what is illust rat ed t o describing som e physical
charact erist ics such as size, shape, et c.
Ta sk 3
Describing habit ual act ivit ies. The speaker is able t o nam e and
describe personal act ivit ies so t hat t he descript ion is underst ood as
a coherent sequence of event s. The speaker m ay go beyond a m ere
list ing of event s or act ivit ies t o include som e elaborat ion of t hem .
Ta sk 4
Narrat ing a st ory from pict ures. The speaker is able t o relat e a
sim ple narrat ive illust rat ed in a series of pict ures. The speaker
appropriat ely describes t he set t ing, people, and/ or obj ect s depict ed,
and coherent ly relat es t he chronology of event s.
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Le ve l 3 - I nt e r m e dia t e
Ta sk 5
Expressing and support ing an opinion.
The speaker is able t o present a personal opinion and expr ess
personal preferences, and t o subst ant iat e t hese opinions or
preferences wit h at least t wo sim ple support ing det ails.
Ta sk 6
Giving aut obiographical det ail about a place or event .
The speaker is able t o describe a place or event in adequat e det ail.
Ta sk 7
Responding t o request s for inform at ion about places of int erest .
The speaker is able t o supply appropriat e and well- form ed quest ions
and responses in a dialogue cent ering on request s for inform at ion.
Ta sk 8
Discussing advant ages/ disadvant ages of t wo relat ed obj ect s.
The speaker is able t o com pare and cont rast t he obj ect s by giving
at least t wo advant ages and/ or disadvant ages of each.
Le ve l 2 - Adva nce d
Ta sk 9
Giving direct ions from a m ap.
The speaker is able t o give direct ions for reaching a locat ion wit h
clarit y and t horoughness so t hat t he rout e for reaching t he
dest inat ion can be underst ood.
Ta sk 1 0
Present ing a solut ion t o a specific problem .
The speaker is able t o clearly st at e and express a posit ion on a t opic
and present convincing argum ent s support ing such posit ion. The
speaker is able t o r elat e an abst ract issue t o t he specifics of t he
sit uat ion.
Ta sk 1 1
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Present ing a solut ion t o a com plex hypot het ical problem .
The speaker is able t o explain, wit h relevant and convincing det ail,
how he/ she would solve t he problem ( s) associat ed wit h a
hypot het ical sit uat ion.
Asse sse d Ar e a s
GST assesses six different areas such as gram m ar, vocabulary,
pronunciat ion, cont ent , fluency, and int eract ion.
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Pa r t I I W r it ing Te st I t e m s for list e ning, r e a ding,
w r it ing, spe a k ing, gr a m m a r / voca bula r y
University of Newcastle, NSW
Assignment 2 : Language Testing And Evaluation
Topic : Write a set of between 20 and 30 test items for each of the following
language skills :
-
listening, reading, writing, speaking, grammar /
vocabulary . For each sample test prepare a list of ’DOs’
and ’DON’Ts’
Notes on Assignment Content :
1. I have followed the intention stated in the first assignment of roughly
modeling test content and structure on the G-TELP test, as it is used in South
Korea. However, in several sub-sections I have used a more innovative
testing format.
2. Genuine test material of the kind dealt with here would be preceded by an
analysis of sample language produced by target candidates for the test. This
has not been done in the present case since the target candidates are more
or less hypothetical. However, the general level is pitched around an
intermediate level of English ability as conceived by the G-TELP test (Level 3
G-TELP).
3. I have preceded each set of test questions by a short commentary on the
limitations of formal testing in the particular skill area. I feel this is necessary
because although test constructors and writers such as Arthur Hughes
(course text) do genuflect towards the limitations of testing, they generally
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accept that the limitations they mention can be lived with, and their analysis
overlooks a great deal. I am rather more skeptical of the whole process.
4. The purpose of a request for a list of DO’s and DON’Ts attaching to each
skill item is not quite clear to me, (unless it is to check that I have read the
text!). I do understand that there are design problems associated with test
questions. The Hughes text is largely about spelling some of these out, and at
various points lists of advice are given on choosing and constructing
questions. Thus page 83 on gives advice on writing test construction (some of
it poorly thought through in my view); page124 gives advice on speaking test
construction, page 154 for reading test construction, page 164 for listening
tests, page 174 for grammar, and page 180 for vocabulary.
Since I have chosen to model the assignment tests on the G-TELP test as
used in South Korea (see Assignment 1) , the general question formats have
been largely selected for me. The assignment request for 30 questions on
writing and speaking does not really fit the pattern employed by G-TELP. For
those skills I have therefore constructed a set of cue questions to supplement
the less explicit stimuli of a writing/ speaking topic and picture panels.
5. A recording for the testing content of the listening segment can be provided
on request. A transcript of the recording is included in Appendix 3.
_______________
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Listening Test
Tester’s note : In real life contexts, listening is usually supported by the
discourse context and well as the physical situation. The listener can
immediately clarify confusions, repeat elements to assist in recall, use body
language and engage a variety of other stratagems and resources. the
measure of listening success is in the listener’s responses (immediate or later
behaviour). Information which is extensive, precise and complex is rarely
delivered in a single monologue. In such contexts, speech is often used to
clarify and support written material. This would almost certainly be the case
with the "Telephone Duties for a Secretary" used in the recording transcripted
in Appendix . For these reasons amongst others, genuine listening ability is
difficult to measure reliably within the parameters of formal controlled test. It is
envisaged that the testees in the context below would have access to the
recording for replay for a fixed amount of time (say, 15 minutes).
Extracting the information required for correct answers below would be difficult
for some native speakers of English, depending upon their intelligence and
education. Such variables will contaminate most second language tests also. I
feel that the demands upon memory and focus required by the multiple choice
style of the G-TELP test may be excessive in a listening test. However, since
the test for this assignment is modeled on G-TELP I have mostly followed
their format. Part B is my own innovation, but again may not be a very easy
option for many testees. An easier testing option for lower level L2 testees
would be to give them a transcript with missing elements for cloze completion.
Marker’s note : The correct answer has been italicized in each question for the
purposes of this assignment presentation.
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Recording : Telephone Duties for a Secretary [Appendix 1 ]
Part A : Multiple Choice Questions
Instructions : Choose the best answer for each question. The best answer is
what you hear on the recording. The best answer is NOT what you guess from
experience. Circle a, b or c in each of the following questions.
1. When you answer the telephone, you should
a. speak kindly
b. speak quietly
c. speak clearly
2. The rules apply to
a. all employees
b. all secretaries
c. all office staff
3. You give the caller an option
a. of waiting or being called back
b. of waiting or calling back
c. of waiting or calling another number
4. Give progress reports
a. every 30 minutes
b. every 3 minutes
c. every 30 seconds
5. When you return to the phone
a. tell the caller to ring later
b. thank the caller for waiting
c. thank the caller for their call
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6. You should take accurate messages
a. to avoid confusion later
b. to avoid criticism later
c. to avoid calls later
7. Your record of a telephone message should include
a. the time to call back
b. the time of the call
c. the time the call lasted
8. Tell the caller
a. when the person they want is at work
b. when the person they want is leaving
c. when the person they want is expected
9. Offer the caller information
a. if it is inappropriate
b. if it is appropriate
c. if it is accurate
10. Do not give the caller promises about
a. when the call will be returned
b. when the call will be reviewed
c. when the call will be rerouted
Part B - Dialogue Choice
Instructions :
a) Imagine that you are a manager’s secretary. You have to follow the
procedures on the recording.
b) From the list below, choose the ten best statements you can make.
1. "This is Jane Smith. How can I help you?"
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2. "Cooperative Extension, Cook County Office, Jane speaking."
3. "Hello. Cooperative Extension Office, extension 594."
4. "Will you hold on, or will I call you back?"
5. "Hold the line please."
6. "The manager is busy now. Please call back later."
7. "You can give details when you talk to the manager."
8. "May I check that again? You want me to tell the manager you got a post
card from someone called Sadie?"
9. "I don’t know anything about Sadie, sorry. However I will tell the manager
you called."
10. "This morning the manager has been called out on an emergency. You
can reach him at 137 5557 8352."
11. "This morning the manager is visiting his mother in hospital. You can
reach him at 137 5528 1935."
12. "This morning you can reach the manager at our Orange County branch.
The number is 137 5521 1689."
13. "Is there anyone else here who can help you?"
14. "I’m sorry. I can’t transfer you. You will have to ring the sales supervisor
directly."
15. "That other person you mentioned works in the warehouse. I don’t know
his number. Sorry."
16. "I will tell the manager to call you at 11 a.m. I’m sure he can help you."
17. "The manager should be here about 11 a.m. I will tell him about your call."
18. "The manager is sure to be in by 11 a.m. He will call you then."
19. "The person you need is Mr Jones in Sales. Would you like me to transfer
you?"
20. " The person you need is in Sales. I will transfer you now."
21. "The person you need is in another department. Hang on a moment and I
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will transfer you."
22. "You have the wrong extension sir. I’ll put you back to the switchboard."
23. " I don’t know why the call center directed you here sir. We can’t help you."
24. " I’m afraid Mr White can’t help you sir. If you can wait a few moments, I
will find you the right person to speak to."
25. "If you like, I will transfer you to Mr Walters, who knows about this problem.
His extension is 480."
26. "Just hang on while I put you through to Mr Walters."
27. " Call the main number again sir, and press 7 on the second beep."
28. "Hello; I want to make a booking for my boss."
29. "Hi, I’m Sarah. My boss needs an air ticket."
30. "Hello, my name is Sarah Winter from Agricultural Services. Can I make a
booking please?"
Reading Test
[ see Appendix B for the text of the passage to be read]
Tester's note on reading tests in a second language :
Most reading tests, at bottom, are comprehension tests. However
"comprehension" is only partially a learned skill, and only partially related to
functional language knowledge. It is intimately related to the underlying
aptitudes of the readers, to their learned or native capacity for inference, to
their cultural presuppositions and the patterns of thinking supported by their
foundation culture. In other words, any reading test is only incidentally a test
of those language skills which are a necessary but not sufficient component
for success. Of course, such a diffuse instrument may be suitable for the
purposes of various end users. For example, both universities and employers
require a certain amalgam of abilities. Nevertheless, the outcomes of such
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tests may give only ambiguous information to both language learners and
language teachers.
Traditionally reading, or comprehension tests have been layered in
sophistication by the use of questions which are purely factual, which require
simple inference, or which require deduction from fairly complex arguments. A
test which is trying to evaluate purely second language knowledge faces
extreme difficulties here. Both habits and patterns of inference are greatly
influenced by cultural background. Thus the safest and easiest questions are
those which are fairly literally tied to the print on the page (although ability with
these will not necessarily predict success in university courses etc. requiring
critical evaluation).
Texts can have other purely linguistic uses in language classes. For example
students can be asked to identify certain word classes, or certain kinds of
syntactic constructions, or certain kinds of language functions. Although this
kind of exercise can be structured as a test, it is not obvious that the results of
any test along these lines would convey useful information about the subject’s
ability to decode textual information in a practical manner.
The questions used in this assignment are mostly comprehension questions
of a fairly literal type. Some vocabulary query items are added at the end. For
the purposes of the assignment, the correct answers are italicized.
Instructions
Read the material from a KNTO tourist brochure.
Choose the best answer in each multiple choice question. The best answer
here is what the article says or implies, not what you think personally. In each
question, circle a, b or c.
1. The quality tag on clothing tells you
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a) that the item was made in South Korea
b) that the item has been checked for faults
c) that the item is a good buy
2. The tourist brochure advises you to check clothing for
a) careful stitching
b) whether it fits you
c) whether it is fashionable
3. A good place to buy clothing is
a) In front of Korea University
b) In Itaewon shopping district
c) Around Chongno-sam Ga
4. You should keep your receipt
a) to prove that you bought the item if challenged
b) to claim a tax refund
c) to make it easy to return or exchange goods
5. Before you buy leather, you should
a) condsider if you really need it
b) consider the price
c) consider how long it will last
6. A good place to find leather goods is
a) hotel shops
b) duty free shops
c) department stores
7. Tourists prefer Itaewon because
a) there are high quality goods at reasonable prices
b) the shopkeepers speak English
c) it is recommended by the tourist office
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8. Custom goods can be ordered at
a) leather factories
b) some high class shops
c) some shops owned by leather factories
9. When you are ordering custom items
a) you are shown many designs to choose from
b) it is best to take pictures of a design you like
c) it is best to take professional advice
10. You should research the model number of electronic items
a) before you buy anything
b) after you see something you like
c) before you come to Korea
11. With notebook computers
a) the good models will suit everyone’s needs
b) different computers are best for different kinds of people
c) price is a good guide to quality
12. A five magapixel digital camera
a) is necessary for professional standard photography
b) is probably best for professional standard photograhy
c) is recommended by the Tourist Office for professional standard
photography
13. For digital still photography
a) some camcorders can be used
b) most camcorders can be used
c) all camcorders can be used
14. Technomart sells
a) only digital cameras
b) goods of all kinds
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c) all kinds of electronic goods
15. Youngsan Electronics Mart
a) mostly sells used goods
b) is famous for used goods
c) contains both new and used goods
16. Shops show that they prefer cash sales
a) by refusing most credit cards
b) by offering discounts on cash purchases
c) by offering gift vouchers with cash purchases
17. Cell phone chains are popular gifts because
a) they are beautifully designed
b) they are traditionally given
c) they have a practical use
18. Myeongdong is less popular than Insadong to buy
a) traditional cell phone chains
b) trendy cell phone chains
c) expensive cell phone chains
19. Insadong has a lot of
a) art galleries
b) tourists
c) museums
20. Postcards are suitable souvenirs because
a) they are easy to buy
b) they are easy to carry
c) they show many Korean themes
21. In this reading passage [paragraph 1], "on the fabric" means
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a) printed on the garment you are buying
b) about the material in the garment you are buying
c) on the information tag about the garment you are buying.
22. In this reading passage [paragraph 1], "outlets" means
a) places where water or other liquids come out of a pipe.
b) ways people use to express their talents, or relieve tension
c) places where things are sold
23. In this reading passage [paragraph 1], "case" means
a) a kind of solid bag for carrying things in
b) a job involving one patient or client, worked on by a professional person
c) a circumstance, a situation
24. In this reading passage [paragraph 2], "custom" means
a) the way people usually do things
b) a kind of tax
c) goods made for the special individual needs of a buyer
25. In this reading passage [paragraph 2], "sample" means
a. an example of a particular product or design
b. to try something out
c. a small container of a patient’s urine taken by a doctor
Writing Test
[ see Appendix 3 for the picture story panel used to cue testees in the second
testing option for this component]
Tester’s Note : The elements which contribute to successful writing in any
language may be partially catalogued, but their individual importance within
certain tolerances is not constant. The total process includes a writer, a text,
and readers. Each act of reading activates this tripolar relationship in a unique
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way. Thus, one writer may write with apparent technical mastery but fail to
engage readers, while another may seem clumsy but superbly effective. With
the preceding in mind, it is not surprising that markers of academic writing
show huge inconsistencies both in their own marking and compared to
colleagues. Equally, ’testers’ of writing show very low inter-tester reliability
unless the agreed criteria are so narrow and mechanical that the overall
product of writing is not really evaluated at all.
There are genres of writing where certain criteria must be met to qualify a
piece as a candidate for acceptance. The poet writing sonnets must conform
to the accepted pattern of sonnets. In a more contemporary context, industrial
societies have given rise to a profession of ’technical writers’. Technical
writers work within very tight specifications of style and content. They will be
assessed accordingly. It may be no accident that such technical literature is
widely considered to be almost unreadable, and only consulted under duress;
(most people with industrial experience are aware of this, including technical
writers themselves). The peer assessment of academic literature also leads to
a conformity of style with covert criteria which are less concerned with
genuine communication than prestige; (the public pretense is objectivity). The
result is an infestation of literature which is scarcely read even by specialists
in particular fields. Wherever material is subject to editing, whether by school
teachers, news editors, fashion magazines or romance novel publishers, then
the pattern of acceptable language is delimited.
The restrictions on acceptable writing just discussed are not irrelevant to the
’testing’ of writing of second language learners. In addition to all the usual
elements of style and content, the L2 writer is open to judgement on his or her
technical ability to employ appropriate syntax and vocabulary, as well as
manage register and the expected discourse organization. These may be
assessed, as they are in speaking, listening and reading. Speaking and
writing are so-called active skills in that memory is less prompted by an
external text or discourse. On the other hand, the speaker or writer is free to
employ vocabulary and structure suitable to their L2 mastery, while they can
be overwhelmed by complexity in listening and reading. Unfortunately such
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speaker/writer choice of complexity is not a reliable guide to mastery.
Extremely able people may choose great economy of expression.
There are two alternative sets of test content outlined below.
The first alternative requires candidates to construct a business e-mail
containing considerable detail. This is a practical task likely to be understood
by most tertiary South Korean students. An extended set of cue questions is
provided below. In practice most business e-mails are likely to be much
shorter than the cue questions suggest. Most South Koreans do not do a lot of
reading or writing, even in Korean, beyond the briefest employment or
academic requirements. They prefer the telephone. E-mails I have seen
(including some from employers) which should have detailed complex
information, tended to be cryptic to the point of enigma, and often lacked
even a signature.
The second alternative writing test is lifted directly from the speaking test. It
heavily cues the production of particular elements in the writing of candidates.
The cues take the form of a series of picture panels, as well as a long list of
elements which need to be communicated. Although such a process does
indeed test whether the student has sufficient mastery to satisfy the cues
(hence making marking easy), it adds up to a poor test of overall writing ability.
This is because in a genuine writing situation the writer must identify and
marshal such cues, or key points, himself.
The picture panels used for cueing are taken from an excellent ESL book,
"Storylines ... picture sequences for language practice" by Mark Fletcher and
David Birt, page 36; published by Longman 1983.
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1. First Writing Test
Instructions
Write an email to a foreign businessman who will your company. Tell him how
he will be met at Incheon Airport. State times, dates, places, and give him an
itinerary. This is his first visit to South Korea. Give a brief description of
Chungju and local information about your company.
Here is a list of questions to suggest some information which your e-mail
could contain. You will need to organize your information. The questions
below are not in any special order.
1. What is the proper greeting format to a stranger in a business e-mail?
2. Who are you and what is your role in the company?
3. What does the foreign businessman already know about his itinerary?
4. Are you going to TELL him his itinerary, or make suggestions?
5. Who will meet him at Incheon Airport?
6. What time will his flight be arriving?
7. What is the weather like in South Korea at this time of year, and what
clothing should he bring?
8. How long should he expect passport and customs formalities to take?
9. Is it alright for him to bring product samples in his hand luggage into South
Korea, or should they be packed separately?
10. Where will he be met in Incheon Airport?
11. Is there anything he needs to know about the layout and services of the
airport if he is not met for some reason?
12. What is the cell phone number of the person who will meet him?
13. What does the person who will meet him look like?
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14. How long will it take him to get from Incheon to Chungju?
15. What transport will be used for that trip?
16. Where will he be staying in Chungju?
17. What are company and accommodation contact numbers in Chungju?
18. How many days will his itinerary last?
19. What will he be doing on each day of his itinerary?
20. Will he be provided with a car, or a driver?
21. What seminars or other presentations (if any) will he be asked to give in
South Korea?
22. Who will he be meeting during his stay?
23. Who speaks English in your company?
24. What are some useful facts he should know about your company?
25. What are some useful facts he should know about Chungju?
26. How far is Chungju from Seoul and what are the transport connections?
27. What are some special attractions of the Chungju area?
28. What educational and research facilities, and what libraries are available
near Chungju?
29. What internet, telephone or other electronic services are available to
visitors?
30. What banking services are available to visitors?
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2. Alternative Writing Test [ based on material used in the Speaking Test]
Part A Instructions
Study the panel of eight pictures and diagrams. Use the panel to help you
write a short history of smallpox vaccine. The marker must also find the
information below in your writing. However, just answering the questions is not
enough to make your essay. The order of the questions has been mixed up.
1.
Where are reserve vaccination supplies of smallpox vaccine kept?
2.
Who was the discoverer of smallpox vaccine?
3.
Why was 1965 an important date in the history of smallpox eradication?
4.
Where was smallpox most common before vaccinations began?
5.
When was smallpox finally eradicated?
6.
What are possible reasons that some countries were more effective
than others in the early control of smallpox?
7.
What actually is vaccination?
8. Which
countries continued to be seriously affected by smallpox in 1900?
9.
Where do we find early records of smallpox?
10.
What kind of instruments are used for vaccination?
11.
What do you think the WHO is?
12.
What would make a vaccination program difficult to carry out in some
countries?
13.
When did the discoverer of smallpox vaccine live?
14.
How much do you think villagers in remote African countries knew
about the worldwide smallpox eradication campaign?
15.
Which countries had most successfully controlled smallpox by 1900?
16.
When were the last outbreaks of smallpox in South America, Asia and
Africa?
17.
Why was smallpox a problem?
18.
Which countries do you think might take part in WHO decisions?
19.
How many reserve vaccinations are kept in stock?
20.
How might the successful smallpox eradication program have affected
public opinion about medical science?
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Part B Instructions**
Imagine that you are a journalist interviewing a doctor. The doctor is working
on a village vaccination program in East Africa. Make interview questions from
the five statements below. Then make an extra five interview questions of
your own.
1. Ask how long she has worked in East Africa.
2. Ask about living conditions in the villages.
3. Ask her what is the main difficulty of her work.
4. Ask her what she likes about the job.
5. Ask her how the vaccination program is going.
+ questions 6, 7, 8, 9, 10
____________________________
** Editorial note : the exercises in Part B are taken directly from Fletcher & Birt 1983, p. 36, as
referenced below..
Speaking Test
[ see Appendix 3 for the picture story panel used to cue testees in this
component]
Tester notes : Except for the very special genres of speech making and
private inner speech, speaking is normally done in a discourse context,
assisted by both turn-taking cues and body language (unless it is a phone
conversation). Intonation plays a central role, and there is an instant
opportunity for requesting clarification and repetition. Thus although the test
below is stimulated by a picture panel, it is a thoroughly unreal test of
discourse performance. Candidates may be realistically more, or less,
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articulate than the test suggests. As every university tutor knows, getting even
an average native speaker to perform coherently in the the formal context of a
tutorial is often extremely difficult. Probably the only genuine test of "speaking
ability" is to tag someone electronically twenty-four hours a day for a week.
That is scarcely amenable to a controlled testing format, even ignoring other
practicalities.
The questions below are provided essentially for the requirements of this
assignment. Most speaking tests of the picture stimulation kind do not provide
the additional cues of pre-formatted questions (the G-TELP test does not). It
would be possible to create an interview format where the tester did provide
some substitute for normal discourse exchange in the form of questions.
Unless the questioning process was strictly structured, this would introduce
new variables and hence reduce inter-rater reliability (probably one reason
that large standardized tests like G-TELP tend to forego the interview format).
Of course, asking a testee to speak without question cueing is a greater test
of creativity, which is only partially related to the L2 situation.
PART A Instructions :
Study the panel of eight pictures and diagrams. Use the panel to help
describe the history of smallpox vaccine. Here is some of the information the
tester will be listening for. The questions below are only suggestions
1.
When was smallpox finally eradicated?
2.
Why was smallpox a problem?
3.
Where do we find early records of smallpox?
4.
Who was the discoverer of smallpox vaccine?
5.
When did he live?
6.
What actually is vaccination?
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7.
What kind of instruments are used for vaccination?
8.
Where was smallpox most common before vaccinations began?
9.
Which countries had most successfully controlled smallpox by 1900?
10.Which
11.
countries continued to be seriously affected by smallpox in 1900?
What are possible reasons that some countries were more effective
than others in the early control of smallpox?
12.
What would make a vaccination program difficult to carry out in some
countries?
13.
How might the successful smallpox eradication program have affected
public opinion about medical science?
14.
Why was 1965 an important date in the history of smallpox eradication?
15.
What do you think the WHO is?
16.
Which countries do you think might take part in WHO decisions?
17.
How much do you think villagers in remote African countries knew
about the worldwide smallpox eradication campaign?
18.
When were the last outbreaks of smallpox in South America, Asia and
Africa?
19.
Where are reserve vaccination supplies of smallpox vaccine kept?
20.
How many reserve vaccinations are kept in stock?
Part B Instructions**
Imagine that you are a journalist interviewing a doctor. The doctor is working
on a village vaccination program in East Africa. Make interview questions from
the five statements below. Then make an extra five interview questions of
your own.
1. Ask how long she has worked in East Africa.
2. Ask about living conditions in the villages.
3. Ask her what is the main difficulty of her work.
4. Ask her what she likes about the job.
5. Ask her how the vaccination program is going.
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+ questions 6, 7, 8, 9, 10
____________________________
** Editorial note : the exercises in Part B are taken directly from Fletcher & Birt 1983, p. 36, as
referenced above.
Grammar Test
[ see Appendix 4 for a set of G-TELP specifications relating to this segment ]
Tester’s note : The underlying template for testing in this series of
assignments is the G-TELP test (discussed in detail in Assignment 1). The GTELP test at intermediate level chooses to evaluate control of particular
syntactic structures, in addition to those required at lower levels of the test.
The relationship of these structures to any actual order of language
acquisition is open to debate. Further, G-TELP testers give no indication that
they distinguish between command of local elements (which are easy to test),
and global factors (which influence meaning critically, but are rather more
difficult to test reliably than the local variety). The G-TELP grammar questions
are actually a rather unimaginative collection of multiple choice questions of
the kind familiar from other large standardized tests like TOEIC. Nevertheless
the questions below draw on the structures required by intermediate level GTELP, with an emphasis on those at Level 3.
The tester is aware that a concentration of syntactically related structures,
used contrastively in a single test can in itself cue and tutor the second
language testee to reconsider answers. Although this might seem to detract
from the validity of an achievement test, in the context of this test design,
which is ultimately intended to coach students (see Assignment One) it is
actually an advantage.
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Note that there is more than one possible answer to some questions in Part B.
However the number of possible answers is small enough for markers
competent in English to expect maximum inter-marker reliability.
Questions, Part A
Instructions
The following items need a word or words to complete the sentence.
From the four choices which follow each item, choose the best answer. Circle
the letter of the correct choice.
1. In 1796 Edward Jenner ______________ a milkmaid when he realized that
cowpox could immunize against smallpox.
a. treated
b. treating
c. is treating
d. was treating
2. If we take care, smallpox ____________ not kill large numbers of people
again.
a. would
b. will have
c. will
d. have
3. If smallpox does not break out again, scientific cooperation __________
successfully eliminated the disease.
a. will
b. will have
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c. would have
d. would
4. If the WHO had not existed, there ____________ been no easy way to
coordinate the anti-smallpox campaign.
a. will
b. will have
c. would have
d. had
5. Smallpox has now ceased to be a major health problem.
a. is
b. ____ [nothing]
c. was
d. has
6. Smallpox has been eliminated _________ doctors must continue to be alert.
a. and
b. or
c. but
d. so
7. Political organization _____ science are both needed to fight epidemics.
a. and
b. but
c. or
d. nor
8. Neither money ________ goodwill are enough to overcome major health
problems.
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a. and
b. but
c. nor
d. with
9. Either a lot of luck ___________ intense research will be needed to beat
the AIDS virus.
a. and
b. but
c. nor
d. or
10. Logical inquiry together _________ advanced technology is needed to
solve many modern problems.
a. through
b. by
c. with
d. and
11. ______________ smallpox was eradicated, emergency supplies of
vaccine were stored in Geneva and New Delhi.
a. because
b. after
c. while
d. however
12. Edward Jenner is famous ______________ he devised a vaccine to
immunize against smallpox.
a. although
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b. when
c. because
d. after
13. Smallpox has apparently been eradicated _____________ we can never
be sure there won’t be another outbreak somewhere.
a. although
b. when
c. while
d. after
14. Modern medical science has performed miracles. ____________, there
are still many major medical challenges to overcome.
a. and
b. although
c. while
d. however
15. ____________ the anti-small pox campaign was underway, many city
doctors went to remote regions to help.
a. during
b. although
c. while
d. because of
16. Smallpox caused many fatal epidemics _____________ it was eradicated.
a. because
b. before
c. or
d. during
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17. Governments can always gamble that there will not be epidemics
________ not prepare for emergencies.
a. but
b. or
c. and
d. because of
18. Doctors can only treat the most urgent cases first, _____________ try to
give quick help to all patients.
a. and
b. but
c. or
d. before
19. Helping remote communities is emotionally rewarding ___________ often
costs doctors in lost income.
a. although
b. however
c. and
d. but
20. Mass vaccinations cannot be conducted often ___________ the high
costs involved.
a. when
b. because
c. because of
d. whether
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Part B
Instructions
Join the words in columns A and C by writing a suitable word in column B.
A
21 In medicine, prevention
B
C
than trying to cure sick people
is
22 Careful planning
eventually costs
23 Smallpox was one of
in suffering than ignoring medical
risks
successes of modern medicine
the
24 In 1965, the antismallpox campaign was
vaccination campaign ever
attempted
the
25 Persuading people to
always very difficult
cooperate
26 The smallpox
vaccination campaign
used as an example of international
cooperation
has often
27 A virus
a kind of living organism
28 Defeating epidemics is
difficult than curing a single patient
29 The defeat of
experience for doctors
epidemics is a/an
30 Not many diseases can
and easily defeated by doctors
be
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Appendix 1 Listening Skills
Content : General Secretarial Duties - Management of the Telephone
Source :
http://www.ca.uky.edu/internal/Office%20Manual/13%20secretarial%20duties/
13.htm
- University of Kentucky County Extensions Office
Transcript :
Speak clearly, slowly and distinctly.
How to answer and what to say - This applies to all secretaries and agents.
"Cooperative Extension, Cook County Office, Jane speaking."
Leaving the line - When you must leave the line to obtain information, it is
courteous to give the caller the option of waiting or of being called back. You
might say "Will you hold or shall I call you back?" If the caller waits, use the
hold button. Give progress reports every 30 seconds and say "I’m still looking
for _____." When you return to the line, thank the caller for waiting.
May I take a message? - Take accurate messages to avoid
misunderstandings later. Include all the information you have knowledge of:
what may seem insignificant to you may be extremely important to the person
receiving the message. Include date, time, your initials, the caller’s name,
telephone number, the business or service represented and/or the information
desired. Tell the caller when the person they want is expected or whether
he/she can be reached at another location IF APPROPRIATE. Offer whatever
information you can. Inquire whether anyone else can help them. Do not make
promises to the caller regarding when the call will be returned. Do advise the
caller when the person is expected to return or call in for messages. Say "I’ll
give the message" or "I’ll tell ______ you called."
Transferring calls - Tact, courtesy, and efficiency are essential when calls are
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being transferred. Before transferring a call, explain to the caller that he/she is
being transferred and ask him/her if he/she is are willing to be transferred.
You might say, "_______ is responsible for touring information. May I transfer
you to his/her extension?" Transferring tips: Provide the caller with number of
the called party in case you are disconnected during the transfer process. If
you are not sure about how to transfer a call, check instructions before taking
action. Do not guess when transferring calls. If you are not certain to whom
the call should be transferred, ask the calling party to wait a moment while you
check. Consult with co-workers and find out all you can to avoid run around!
Placing calls - Check the phone directory, number finder, or other lists before
calling. Identify yourself and your organization immediately and state the
purpose of your call.
Remember time zones and avoid calling during lunch hours. Allow time for the
party to answer. Leave clear, concise messages on answering machines or
with answering services. At the minimum, leave your name, your organization,
the date, the time, a phone number, and a brief message regarding the
purpose of the call.
Appendix 2 - Reading Test
Source : Korea National Tourist Office - ’Things to Buy in Korea’
Clothing When purchasing clothing, consider the material, quality of the
stitching, design, and price. Make sure to check for the quality tag (a tag with
information on the fabric and washing instructions) on the inside of the
garment to ensure that it has undergone quality control. Clothing is usually
purchased in department stores, brand shops, outlets, Dongdaemun Market,
Namdaemun Market, Myeongdong, Itaewon, and in front of Ehwa Women’s
University. In the case of brand name goods, it is a good idea to wait for sales
in January, April, July, and October (may be subject to change). Make sure to
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keep your receipt in case you need to exchange or return something.
Leather Goods Leather goods come in a wide variety- clothing, shoes, and
bags. Before purchasing, consider the type of leather, quality of the dye,
stitching, inner lining, and price. Good places to find leather goods are
department stores, Namdaemun Market, Dongdaemun Market, Itaewon, and
more. Tourists prefer markets at Itaewon because high quality goods are
offered at reasonable prices. Many of the shops have their own factories, so
custom goods can be ordered at some. When ordering a custom made item,
you’re shown many samples of materials before choosing one- and it’s a good
idea to take along pictures from magazines as well with designs you like.
Electronics : Among items sought out by tourists, the most popular are
notebook computers, digital cameras, camcorders, mp3 players, PDAs, and
more. When making a purchase, you should research the name and model
number of the product beforehand, and consider the following: For a notebook
computer, consider the uses of the computer and whether or not it fits your
lifestyle. Will you watch movies? Play games? Design Graphics? With your
answers, select the processor and monitor accordingly. In the case of digital
cameras, check for the megapixels and other functions. For the casual
photographer, 3.0 megapixels is plenty, while 5.0 megapixels or more are
recommended for professional use. With camcorders, you must also consider
resolution and monitor size- some can even double as a digital camera, so
check before you buy. Good places to purchase electronics are department
stores, the Yongsan Electronics Market, discount marts, Technomart, and
more. Of these, the Yongsan Electronics Market is the most famous- a good
selection of goods for great prices. Computers, household appliances, and
game software is available- there’s even a market for used goods. Keep in
mind that most stores offer discounts for cash purchases.
Cell Phone Chains Appreciated as a gift with actual use, cell phone chains
range from cute and cheap plastic to delightful and more expensive
handcrafted offerings. When purchasing as a gift, traditional Korean chains
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are popular- they cost about 2~3 times more than regular chains, but many
are beautifully designed with great workmanship. Trendy hand phone chains
can usually be purchased in Myeongdong, Jongno, Apgujeong, Ehwa
Women’s University, and more, while traditional chains can be found in
Insadong.
Postcards Postcards are economical and easy to transport, a perfectly
convenient and appropriate souvenir. The most popular post cards have
traditional Korean themed photographs or artwork, and can be purchased at
sites with high tourist traffic such as Insadong, palaces, art galleries, and
museums. Prices are from 500 won to 1000 won.
Appendix 3 - Speaking and Writing Tests - Picture Panel
Cues for text construction
Source : "Storylines ... picture sequences for language practice" by Mark
Fletcher and David Birt, page 36; published by Longman 1983.
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Appendix 4 - G-TELP Specifications for Levels 3 to 5,
Grammar Tests
Source : G-TELP website http://gtelp.co.kr/e_gtelp/gtelp/e_gtelp04.asp
This is the G-TELP focus for structure (content extracted directly from GTELP literature) :
Level 5 (lowest level)
Ge ne r a l D e scr ipt ion This level assesses t he abilit y of t he t est
t aker t o produce and recognize m inim al am ount s of English. The
t est t aker has had lim it ed exposure t o English in t he classroom , and
knows only basic elem ent s of t he language.
- Gr a m m a r A t est t aker at t his level is exposed t o a variet y of basic
gram m at ical st ruct ures, such as frequent ly used irregular verbs and
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present t ense. He/ she is required t o dem onst rat e underst anding of
basic gram m at ical st ruct ures in one- and t wo- sent ence cont ext s.
St ruct ures t est ed at t his level include:
* Verbs
- present progressive
- sim ple present
- sim ple past
- fut ure t ense wit h will and be going t o
- const ruct ions w it h t here is/ t here are
- const ruct ions w it h t here was/ t here were
* Nouns
- plurals
- singular
* Pronouns
- personal pronouns: subj ect , possessive
* Form at ion of Quest ions
- yes/ no quest ions wit h t o be
- inform at ion quest ions wit h t o be
- short answers wit h t o be
Level 4 descriptors
Ge ne r a l D e scr ipt ion This level assesses t he abilit ies of a t est t aker
t o handle basic com m unicat ive funct ions. The t est t aker is capable
of basic form ulaic expressions such as t hose used in greet ings and
int roduct ions, and is successful wit h basic com m unicat ive
t ransact ions. Alt hough a t est t aker at t his level has had only lim it ed
exposure t o English out side of t he classroom , he/ she is able t o use
English in sim ple com m unicat ion wit h nat ive speakers in a narrow
range of t asks.
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- Gr a m m a r An exam inee at t his level is required t o dem onst rat e
underst anding of basic gram m at ical st ruct ures in one- and- t wo
sent ence cont ext s. St ruct ures t est ed at t his level include:
* Verbs
- be
- com m ands
- negat ives
- const ruct ions w it h t here is/ t here are
* Pronouns
- personal pronouns: subj ect , obj ect , possessive
* Form at ion of Quest ions
- yes/ no quest ion w it h be, was, were, and do, does, did
- short answers t o yes/ no quest ions wit h be, was, were,
and do, does, did
- quest ion- word quest ions ( Wh- words)
Level 3 descriptors
Ge ne r a l D e scr ipt ion
This level assesses t he abilit ies of a t est t aker t o com m unicat e in
English on an elem ent ary level. This per son has been exposed t o
English m ainly in t he classroom wit h lit t le ext ended cont act wit h
nat ive speakers. I t should be not ed, however, t hat while a person
at t his level is not an independent user of t he language and is not
expect ed t o cope wit h unm odified English, he/ she would be able t o
funct ion wit hin a lim it ed range of aut hent ic English language
sit uat ions.
- Gr a m m a r
An exam inee at t his level is required t o dem onst rat e underst anding
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of basic gram m at ical st ruct ures in t wo- t o t hree- sent ence cont ext s.
St ruct ures t est ed at t his level include:
* Verbs
- past progressive
- fut ure possible condit ional wit h will, would, and
would have
- present perfect
* Coordinat ors and Subordinat ors
- and, but , or, nor, so
- aft er, because, et c.
Word form s
- adj ect ives: equat ives, superlat ives, com parat ives
________________________
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Part III - PRACTICE ENGLISH LANGUAGE TEST
Le ve l : I nt e r m e dia t e
(based on the G-TELP international language test)
Test Instructions
1. This test is designed to give you practice in doing international language
tests like G-TELP. The G-TELP test itself (http://www.gtelp.co.kr ) is
an American test used in job hiring by many big companies in South
Korea.
2. This test has five parts : Speaking, Listening, Reading, Writing and
Grammar.
3. Because this is a practice test, we are not too worried about strict time
limits. Take you time. Do your best. Be honest with yourself and the
tester. The idea is to coach you to do better next time. "Cheating"
won’t help you.
4. Don’t use a dictionary, don’t ask for help, and don’t do anything you couldn’t
do in a real job testing situation.
Tester : Thor May
thormay@yahoo.com
Department of English
Chungju National University
South Korea
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1. Speaking Test
Your Name : _______________ Your e-mail : ____________ Date : _____
Instructions
1. Study the panel of eight pictures and diagrams.
2. Use the picture panel and hints to help describe the history of smallpox
vaccine.
3. The short hints below are only ideas; (they are not proper English
sentences!). Make your own story.
4. Try to speak for several minutes (no more than 10 minutes !)
5. Record your story and send it to the tester**
How to record your story : You can use a tape recorder, or record on
an MP3 player, or on computer.
**The tester : Thor May; e-mail : thormay@yahoo.com ; Department
of English, Chungju National University, 123 Gyomdon-ri, Iryu-myon,
Chungju, Chungbuk 380702, South Korea
Hints For Talking About The Pictures
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
When eradicated?
Why a problem?
Where early records?
Who discoverer ?
When live Jenner ?
What vaccination?
What used for vaccination?
Where most common before program?
Which countries most successful 1900?
Which countries affected 1900?
What reasons some countries more effective?
What make vaccination difficult ?
How might success program affect public opinion?
Why 1965 important ?
What WHO is?
Which countries WHO decisions?
How much villagers Africa knew about campaign?
When last outbreaks South America, Asia and Africa?
Where reserve vaccination supplies ?
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How many vaccinations kept ?
Picture Panels Showing The History of Smallpox
2. LISTENING TEST
Your Name : _______________ Your e-mail : ____________ Date : _____
General Instructions :
The listening test is in two sections. Each section has two parts.
Section 1 The recording tells a secretary in an American office about how to
use the telephone.
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a) Listen carefully to the recording. You may re-play the recording to
listen several times.
b) Part A1 : Answer multiple choice questions about telephone duties.
c) Part B1 : Choose the best answers a secretary can give to
someone calling her office.
Section 2 This is a conversation when a young man meets a woman in
America
a) Listen carefully to the recording. You may re-play the recording to
listen several times.
b) Part A2 : Fill in the gaps in the sentences. Only use words you
hear in the recording.
b) Part B2 : Answer multiple choice questions about the conversation.
2. LISTENING TEST - SECTION 1
Recording : Telephone Duties for a Secretary
Part A : Multiple Choice Questions
Instructions :
1. Choose the best answer for each question.
2. The best answer is what you hear on the recording. The best answer is
NOT what you guess from experience.
3. Circle a, b or c in each of the following questions.
1. When you answer the telephone, you should
a. speak kindly
b. speak quietly
c. speak clearly
2. The rules apply to
a. all employees
b. all secretaries
c. all office staff
3. You give the caller an option
a. of waiting or being called back
b. of waiting or calling back
c. of waiting or calling another number
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4. Give progress reports
a. every 30 minutes
b. every 3 minutes
c. every 30 seconds
5. When you return to the phone
a. tell the caller to ring later
b. thank the caller for waiting
c. thank the caller for their call
Listening - Section 1, Part B - Dialogue Choice
Instructions :
a) Imagine that you are a manager’s secretary. You have to answer the
telephone in a certain way.
b) Listen carefully to the "Telephone Duties for Secretaries".
c) Now, what are the best answers you can give to a caller from the questions
below ?
d) Circle a, b or c in questions 1 to 5 below.
1a. "This is Jane Smith. How can I help you?"
1b. "Cooperative Extension, Cook County Office, Jane speaking."
1c. "Hello. Cooperative Extension Office, extension 594."
2a. "Will you hold on, or will I call you back?"
2b. "Hold the line please."
2c. "The manager is busy now. Please call back later."
3a. "You can give details when you talk to the manager."
3b. "May I check that again? You want me to tell the manager you got a post
card from someone called Sadie?"
3c. "I don’t know anything about Sadie, sorry. However I will tell the manager
you called."
4a. "This morning the manager has been called out on an emergency. You
can reach him at 137 5557 8352."
4b. "This morning the manager is visiting his mother in hospital. You can
reach him at 137 5528 1935."
4c. "This morning you can reach the manager at our Orange County branch.
The number is 137 5521 1689."
5a. "Is there anyone else here who can help you?"
5b. "I’m sorry. I can’t transfer you. You will have to ring the sales supervisor
directly."
5c. "That other person you mentioned works in the warehouse. I don’t know
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his number. Sorry."
LISTENING TEST - SECTION B
Recording : “Haven’t We Met Before?”
Listening Part A - Dialogue Completion
Instructions :
a) Listen to the recording carefully
b) Fill in the gaps in the following sentences. Only use words you hear in the
recording.
1. We ______________________ on campus last week
2. Let me guess. It’s Sherry, _______________________?
3. No, but you got the _________________ letter
4. You got it . . . and ____________________ on the fourth try.
5. Not bad. ___________________ what was your name?
Listening - Section 2, Part B : Multiple Choice Questions
Instructions :
a) Choose the best answer for each question.
b) The best answer is what you hear on the recording. The best answer is
NOT what you guess from experience.
c) Circle a, b or c in each question to show your choice.
1. The man
a) thinks that he has the right qualifications to teach English as a second
language
b) wants to study to get the right qualifications to teach English as a second
language
b) isn’t sure if he has the right qualifications to teach English as a second
language
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2. What does the man want to study most at the moment?
a) Marketing
b) International business
c) Accounting
3. The woman says
a) she will miss her class
b) she must hurry to get to her class
c) her class began ten minutes ago
4. The man
a) invites the woman to a dance
b) thinks the woman is interested in dancing
c) was wondering if there was a dance tonight
5. The woman
a) is very interested in seeing the man again
b) might be interested in seeing the man again
c) doesn’t really want to see the man again
3. Reading Test
Your Name : _______________ Your e-mail : ____________ Date : _____
General Instructions
1. The reading test is in two sections
2. Section 1 is advice taken from a South Korean tourist brochure
3. Section 2 is taken from an interview with a South Korean student who has
moved to the United States
4. Both Section 1 and Section 2 contain multiple choice questions to check
your understanding of ideas
5. Both Section 1 and Section 2 contain multiple choice vocabulary questions
to check your understanding of words and phrases
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Reading Section 1 - A Tourist Brochure
[Source : Korea National Tourist Office - ’Things to Buy in Korea’]
Instructions :
1. Read the material from a KNTO tourist brochure.
2. Choose the best answer in each multiple choice question. The best
answer here is what the article says or implies, not what you think personally.
3. In each question, circle a, b or c.
4. The underlined words are for vocabulary questions
Things To Buy In South Korea
Clothing When purchasing clothing, consider the material, quality of the
stitching, design, and price. Make sure to check for the quality tag (a tag with
information on the fabric and washing instructions) on the inside of the
garment to ensure that it has undergone quality control. Clothing is usually
purchased in department stores, brand shops, outlets, Dongdaemun Market,
Namdaemun Market, Myeongdong, Itaewon, and in front of Ehwa Women’s
University. In the case of brand name goods, it is a good idea to wait for sales
in January, April, July, and October (may be subject to change). Make sure to
keep your receipt in case you need to exchange or return something.
Leather Goods Leather goods come in a wide variety- clothing, shoes, and
bags. Before purchasing, consider the type of leather, quality of the dye,
stitching, inner lining, and price. Good places to find leather goods are
department stores, Namdaemun Market, Dongdaemun Market, Itaewon, and
more. Tourists prefer markets at Itaewon because high quality goods are
offered at reasonable prices. Many of the shops have their own factories, so
custom goods can be ordered at some. When ordering a custom made item,
you’re shown many samples of materials before choosing one- and it’s a good
idea to take along pictures from magazines as well with designs you like.
Electronics : Among items sought out by tourists, the most popular are
notebook computers, digital cameras, camcorders, mp3 players, PDAs, and
more. When making a purchase, you should research the name and model
number of the product beforehand, and consider the following: For a notebook
computer for example, consider the uses of the computer and whether or not
it fits your lifestyle.
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Reading Section 1 - Multiple Choice Questions (Ideas)
1. The quality tag on clothing tells you
a) that the item was made in South Korea
b) that the item has been checked for faults
c) that the item is a good buy
2. The tourist brochure advises you to check clothing for
a) careful stitching
b) whether it fits you
c) whether it is fashionable
3. A good place to buy clothing is
a) In front of Korea University
b) In Itaewon shopping district
c) Around Chongno-sam Ga
4. You should keep your receipt
a) to prove that you bought the item if challenged
b) to claim a tax refund
c) to make it easy to return or exchange goods
5. Before you buy leather, you should
a) condsider if you really need it
b) consider the price
c) consider how long it will last
6. A good place to find leather goods is
a) hotel shops
b) duty free shops
c) department stores
7. Tourists prefer Itaewon because
a) there are high quality goods at reasonable prices
b) the shopkeepers speak English
c) it is recommended by the tourist office
8. Custom goods can be ordered at
a) leather factories
b) some high class shops
c) some shops owned by leather factories
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9. When you are ordering custom items
a) you are shown many designs to choose from
b) it is best to take pictures of a design you like
c) it is best to take professional advice
10. You should research the model number of electronic items
a) before you buy anything
b) after you see something you like
c) before you come to Korea
Reading Section 1 - Multiple Choice Questions (Vocabulary)
11. In this reading passage [paragraph 1], "on the fabric" means
a) printed on the garment you are buying
b) about the material in the garment you are buying
c) on the information tag about the garment you are buying.
12. In this reading passage [paragraph 1], "outlets" means
a) places where water or other liquids come out of a pipe.
b) ways people use to express their talents, or relieve tension
c) places where things are sold
13. In this reading passage [paragraph 1], "case" means
a) a kind of solid bag for carrying things in
b) a job involving one patient or client, worked on by a professional person
c) a circumstance, a situation
14. In this reading passage [paragraph 2], "custom" means
a) the way people usually do things
b) a kind of tax
c) goods made for the special individual needs of a buyer
15. In this reading passage [paragraph 2], "sample" means
a. an example of a particular product or design
b. to try something out
c. a small container of a patient’s urine taken by a doctor
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Reading Section 2 - An Interview
Instructions :
1. Read the Pacific University interview
2. Choose the best answer in each multiple choice question. The best answer
here is what the interview says or implies, not what you think
personally.
3. In each question, circle a, b or c.
4. The underlined words are for vocabulary questions
Pacific University Interview
[ http://mcel.pacificu.edu/as/students/korea/culture-interview.html ]
In this interview Ben Bagley asks Theresa Han about the difference between
Korean and American culture. Theresa is a teenager who recently moved to
the United States so she has an excellent perspective for understanding the
differences and similarities between these countries.
[BAGLEY] This is Ben Bagley, and I’m going to interview Theresa Han about
Korea. Could you introduce yourself?
[HAN] My name is Theresa Han, I’m from South Korea, I’m 18 years old, and
I’m a freshman in College.
[BAGLEY] How long have you lived in America?
[HAN] I think a little bit less than 3 years.
[BAGLEY] Where did you live in Korea?
[HAN] I lived in Pyoung Tek, It’s right below Oosan, where the American Air
force is located.
[BAGLEY] What were the people like where you lived?
[HAN] They’re really busy. Fathers go to their work. Mothers if they have a job
go to their work, and students go to school, so they don’t have enough time to
communicate with each other, like time to spend together, because mostly
students come home like 10:00pm-11:00pm.
[BAGLEY] What did you do with your friends?
[HAN] We mostly go to each other’s house, rent a movie or something, watch
it, and do homework usually, because we have a whole bunch of homework.
On the weekends we would go downtown; it’s kind of like a shopping mall. It’s
a street. There are small restaurants, small clothes shops and all that stuff. It
was kind of fun, but nothing special I think.
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Reading Section 2 - Multiple Choice Questions (Ideas)
1. Which of these statements is true ?
a) Theresa spent most of her life in Korea
b) Theresa spent most of her life in America
c) Theresa spent about equal time in Korea and America
2. Which of these statements is true ?
a) The American Air Force base is in Pyoung Tek
b) The American Air Force base is below Oosan
c) Theresa lived near The American Air Force base
3. Which of these statements is true ?
a) Students in Pyoung Tek see a lot of their mother and father
b) Students in Pyoung Tek are not good communicators
c) Students in Pyoung Tek are too busy to communicate much with their
families
4. Which of these statements is true ?
a) Students visit each other’s houses both to watch movies and to do
homework
b) Students visit each other’s houses mostly to do homework
c) Students visit each other’s houses mostly to watch movies
5. Which of these statements is true ?
a) Downtown Pyoung Tek is a very exciting place
b) Downtown Pyoung Tek has streets of small shops
c) Downtown Pyoung Tek has a single street of small shops
Reading Section 2 - Multiple Choice Questions (Vocabulary)
6. In this reading passage, "perspective" means
a) skill
b) reason
c) viewpoint
7. In this reading passage, "similarities" means
a) problems
b) things rather like each other
c) things the same
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8. In this reading passage, "right below" means
a) just a short distance south on the map
b) a little less important
c) a part of a town
9. In this reading passage, "have a whole bunch of" means
a) have very important
b) have a lot of
c) have to do
10. In this reading passage, "all that stuff" means
a) things like that
b) things to do
c) things we liked
4. Writing Test
Your Name : _______________ Your e-mail : ____________ Date : _____
Instructions
1. Write a detailed email to a foreign businessman who will visit your
company.
2. Tell him how he will be met at Incheon Airport**. State times, dates, places,
and give him an itinerary.
3. This is his first visit to South Korea.
4.
Give a brief description of Chungju and local information about your
company.
5. ** If you don’t know South Korea well, or don’t know Chungju, you can use
another country or city in your e-mail instead.
6. Below is a list of short hints. The hints suggest some information which
your e-mail could contain. You don’t have to use all of them; (the hints
are not proper English sentences !).
Hints For Writing A Business E-mail
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1. Proper greeting format to stranger in business e-mail?
2. Who you ? What your role ?
3. What foreign businessman already know => itinerary?
4. You TELL him itinerary, or just suggestions?
5. Who meet him Incheon ?
6. What time flight ?
7. What weather like South Korea this time ? Clothing ?
8. How long passport and customs ?
9. Alright product samples in hand luggage ? Packed separately?
10. Where met in Incheon ?
11. Airport layout, services if not met ?
12. What cell phone number person meet him?
13. What person meet him look like?
14. How long from Incheon => Chungju?
15. What transport that trip?
16. Where staying Chungju?
17. Company, accommodation contact numbers Chungju?
18. How many days itinerary ?
19. What doing each day ?
20. Provided with car, driver?
21. Seminars, presentations to give ?
22. Who meeting during stay?
23. Who speak English your company?
24. Useful facts about company?
25. Useful facts about Chungju?
26. How far Chungju => Seoul; what transport connections?
27. Special attractions Chungju area?
28. Educational, research facilities, libraries near Chungju?
29. Internet, telephone, other electronic services fo visitors?
30. Banking services for visitors?
31. Signature format
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5. Grammar Test
Your Name : _______________ Your e-mail : ____________ Date : _____
1. The grammar test has 40 questions in three sections.
2. Section A asks you to complete multiple choice questions.
3. Section B asks you to join two phrases or sentences with a correct word.
4. Section C asks you to correct some sentences which may have
grammatical errors.
Grammar - Section A (Multiple Choice Questions)
Instructions
1. Each sentence below needs a word or words to finish it.
2. Choose the best answer for the missing word in each sentence.
3. Circle the letter of the correct choice.
1. In 1796 Edward Jenner ______________ a milkmaid when he realized that
cowpox could immunize against smallpox.
a. treated
b. treating
c. is treating
d. was treating
2. If we take care, smallpox ____________ not kill large numbers of people
again.
a. would
b. will have
c. will
d. have
3. If smallpox does not break out again, scientific cooperation __________
successfully eliminated the disease.
a. will
b. will have
c. would have
d. would
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4. If the WHO had not existed, there ____________ been no easy way to
coordinate the anti-smallpox campaign.
a. will
b. will have
c. would have
d. had
5. Smallpox has now ceased to be a major health problem.
a. is
b. ____ [nothing]
c. was
d. has
6. Smallpox has been eliminated _________ doctors must continue to be alert.
a. and
b. or
c. but
d. so
7. Political organization _____ science are both needed to fight epidemics.
a. and
b. but
c. or
d. nor
8. Neither money ________ goodwill are enough to overcome major health
problems.
a. and
b. but
c. nor
d. with
9. Either a lot of luck ___________ intense research will be needed to beat
the AIDS virus.
a. and
b. but
c. nor
d. or
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10. Logical inquiry together _________ advanced technology is needed to
solve many modern problems.
a. through
b. by
c. with
d. and
11. ______________ smallpox was eradicated, emergency supplies of
vaccine were stored in Geneva and New Delhi.
a. because
b. after
c. while
d. however
12. Edward Jenner is famous ______________ he devised a vaccine to
immunize against smallpox.
a. although
b. when
c. because
d. after
13. Smallpox has apparently been eradicated _____________ we can never
be sure there won’t be another outbreak somewhere.
a. although
b. when
c. while
d. after
14. Modern medical science has performed miracles. ____________, there
are still many major medical challenges to overcome.
a. and
b. although
c. while
d. however
15. ____________ the anti-small pox campaign was underway, many city
doctors went to remote regions to help.
a. during
b. although
c. while
d. because of
16. Smallpox caused many fatal epidemics _____________ it was eradicated.
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a. because
b. before
c. or
d. during
17. Governments can always gamble that there will not be epidemics
________ not prepare for emergencies.
a. but
b. or
c. and
d. because of
18. Doctors can only treat the most urgent cases first, _____________ try to
give quick help to all patients.
a. and
b. but
c. or
d. before
19. Helping remote communities is emotionally rewarding ___________ often
costs doctors in lost income.
a. although
b. however
c. and
d. but
20. Mass vaccinations cannot be conducted often ___________ the high
costs involved.
a. when
b. because
c. because of
d. whether
Grammar - Section B (Phrase Completion)
Instructions
1. Join the words in columns A and C by writing a suitable word in column B.
A
21 In medicine, prevention
is
B
C
than trying to cure sick people
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22 Careful planning
eventually costs
23 Smallpox was one of
the
24 In 1965, the antismallpox campaign was
the
25 Persuading people to
cooperate
26 The smallpox
vaccination campaign
has often
27 A virus
28 Defeating epidemics is
29 The defeat of
epidemics is a/an
30 Not many diseases can
be
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in suffering than ignoring medical
risks
successes of modern medicine
vaccination campaign ever
attempted
always very difficult
used as an example of international
cooperation
a kind of living organism
difficult than curing a single patient
experience for doctors
and easily defeated by doctors
Grammar - Section C (Sentence Correction)
Instructions
1. Some of the sentences in Part C have incorrect grammar.
2. Write out the sentence in each question again. If there is a grammar
problem, fix it. If there is no problem, don’t change anthing.
31. An active president has chosen our country.
Answer : _________________________________________
32. Escaped the professor from prison.
Answer : _________________________________________
33. The neighbours say both children he teases.
Answer : _________________________________________
34. Surprises me that he wears a wig.
Answer : _________________________________________
35. There was a very tall man here for you.
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Answer : _________________________________________
36. She has been smoking, isn’t it ?
Answer : _________________________________________
37. I must can catch this train.
Answer : _________________________________________
38. Three packages sent yesterday.
Answer : _________________________________________
39. The secretary won’t be here today.
Answer : _________________________________________
40. Why we bow to each other ?
Answer : _________________________________________
This is the end of the test. Thank you very much for trying.
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University of Newcastle, NSW
Assignment 3 :
Topic : Do a trial test administration, collect the data and analyse the results.
In about 1000 - 1200 words discuss practical aspects of language test
construction, then critically analyse your own test considering the following :
-
purpose of the test
-
content of the test
-
test specifications
-
instructions for candidates
-
quality of individual test items (e.g. ambiguous or not)
-
representativeness of the sample
-
reliability and validity
-
scoring procedures
-
aspects of moderation
-
a summary evaluation of the test => Does your test measure the
language ability it is designed to measure?
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Practical Aspects of Language Test Construction
1. The notion of testing, and practical consequences
Most people undert ake scholast ic t est s, including language t est s,
wit h t he ut m ost reluct ance. I n t he case of language t est s, t hey
oft en have a st rong expect at ion of failure, and t hey fear t he
consequences of failure. More oft en t han not , t heir expect at ions
becom e a self- fulfilling prophecy. I f t he ult im at e success crit erion is
som e level of useful funct ional abilit y in L2 as a foreign language
( t he st ory wit h im m igrant acquisit ion of English is different ) , t hen
t he real failure rat e in count ries like Aust ralia probably st ands at
over 90% ; ( e.g. see Asher’s est im at e for Am erica) .
Most people enj oy playing gam es. These m ay be physical sport s,
t radit ional indoor gam es of skill or luck, or m ore recent ly ext ended
and ext rem ely elaborat e gam es t hrough elect ronic m edia such as
t he int ernet . Many of t hese gam es involve ext ensive and ext ended
learning. I t is charact erist ic of nearly all gam es t hat success is
m easured in t he form of som e kind of t est ( it m ay be called a
cont est or com pet it ion) . Players are rarely crushed or
psychologically dam aged in gam e failur e. Rat her, t hey t end t o be
spurred t o great er effort and event ually succeed.
What is t he key difference bet ween academ ic language
learning/ t est ing and gam e playing/ t est ing? I t is not com plexit y, and
it is not durat ion. I t is not in t he t echnical cont ent of what is being
learned or m anipulat ed. The key difference is socio- polit ical. That is,
academ ic language learners and gam e players have ut t erly different
percept ions of t heir roles in t he process, and t heir beliefs ar e
confirm ed by an ext ensive cult ural infrast ruct ure of rewards and
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punishm ent s. These ext end far beyond t he learning process it self,
and frequent ly have no int r insic t ie t o it . I t is t his role percept ion
which causes psychological dam age, and it is t he role percept ion
which is as t he heart of t he overwhelm ing public failure of academ ic
foreign language t eaching. The language t est in it s various form s is
a principal inst rum ent of socio- polit ical punishm ent .
2. Test Construction
Language t eachers and language t est ers are generally wellint ent ioned groups of people. My t hirt y years of cont act wit h t hese
folk has led m e t o t he general conclusion t hat m ost of t hem have an
ext rem ely sim ple idea of what a nat ural language is com prised of,
what m ent al processes are involved in it s generat ion, and how it is
best t aught t o a learner. This does not m ean t hat t hey are bad
language t eachers. I f t hey can keep learners engaged in t he t arget
language t hey have a useful role, even if t hey don’t know what is
really going on. However, it is fair t o say t hat nearly all language
t est s will be const ruct ed as a com prom ise bet ween t eacher folk wisdom and t he polit ical requirem ent s of a workplace or cult ure.
Crit eria like validit y and reliabilit y w ill be ult im at ely grounded in t he
convent ional wisdom of language pedagogy as it exist s wit hin a
local polit ical cult ur e; ( t hus conclusions could vary som ewhat
bet ween, say, Aust r alia and Sout h Korea) . That is t he t est er m ay
m axim ise obj ect ive procedures and st rive for consist ency. However,
t he underlying decisions about what quest ions t o ask and answer
will always be subj ect ive ( t his is t rue of all science) .
The Pract ice Test of t his assignm ent has been const ruct ed in t he
convent ional m anner, based in it s st ruct ure ( but not it s purpose) on
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an int ernat ional crit erion- referenced public language t est , t he GTELP.
3 . Com pa r ison of t he Pr a ct ice Te st a nd G- TELP :
G- TELP
Proficiency t est for em ploym ent
PRACTI CE TEST
Diagnost ic t est of current proficiency,
int ended t o encourage focused st udy
Mixt ure of direct and indirect
Mixt ure of direct and indirect
m easurem ent
m easurem ent
Discret e point ex cept for speaking &
Discret e point ex cept for speaking &
writ ing t est s; non- discret e elem ent s
writ ing t est s; non- discret e elem ent s
int egrat ive
int egrat ive
G- TELP
Crit erion referenced ( supposedly)
PRACTI CE TEST
‘ Negot iable’ : scoring is not com piled
for t he ov erall t est . I ndividual elem ent s
are discussed and explored, post - t est ,
wit h t he t est ee
The t est has been m oderat ed by a body
The t est has been designed and
of nat ive and non- nat ive t est ing
ex ecut ed by a single t est er on a
personnel, using t est result s from a
m inim um num ber of st udent s
large populat ion of int ernat ional
st udent s
The t est is conduct ed under cont rolled
For logist ical reasons t he t est has been
t est condit ions
self- adm inist ered by t est ees at a
locat ion rem ot e from t he t est er
Claim s t o be m ainly obj ect ive;
Discret e point elem ent s are m ost ly
subj ect ive j udgem ent s subj ect t o
obj ect ively m ark ed, subj ect t o som e
m oderat ion wit h ot her t est ers
cult ural int erpret at ion. Subj ect ive
j udgem ent s are discussed post - t est
wit h t he t est ee
Measurem ent scale : ordinal scales 1 t o
A com prehensive m easurem ent scale is
5 for speaking, list ening, reading ( &
irrelevant t o t he purpose of t he Pract ice
vocabulary) , writ ing and gram m ar. 5 on
Test . The t est cont ent is m odelled on
t he scale represent s beginner. I nt erval
subset t ak en from Lev el 3 G- TELP
scale t est scores are convert ed t o an
( int erm ediat e level) .
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ordinal m ast ery m at rix. “ Mast ery ” is a
score of 75% or gr eat er in all skill
areas; [ t his crit erion is apparent ly
arbit rary]
Validit y : G- TELP claim s face validit y
The sam ple of t est ees has been t oo
based on t he cont inued pat ronage of
sm all t o est ablish any kind of form al
large Korean com panies. Neit her
validit y. The t est er is dubious t hat t rue
cont ent validit y or concurrent validit y
const ruct validit y can be est ablished for
are publicly quant ified however. There
any language t est : t here are t oo m any
seem t o be no published st udies of t he
int eract ing variables.
predict ive validit y of t he t est .
Reliabilit y : G- TELP publishes no
- The sam ple of t est ees has been t oo
coefficient s of reliabilit y. However, as a
sm all t o est ablish any m easure of
large professional t est ing organizat ion
form al reliabilit y. - Wit h a single scorer
one w ould expect t hat t heir t est design
t here is no issue of int er - scorer
would be closely m onit ored for bot h
reliabilit y
form al validit y and form al reliabilit y
- Som e of t he elicit at ion t asks ( e.g.
writ ing) disclosed problem s t hat are
inherent ly int ract able for t est
m easurem ent , and hence resist ant t o
m easures of validit y and r eliabilit y.
4. The Purpose of the Practice Test
The Pract ice Test is a diagnost ic t est of current proficiency, int ended
t o encourage focused st udy. This purpose falls out side t he norm al
range of form al t est specificat ions recognized in t ext books.
However, in non- English speaking count ries worldwide t her e is a
m aj or publishing and coaching indust ry m aking use of sam ples and
im it at ions from int ernat ional st andard t est s like TEOFL and I ELTS.
I n net effect , t hese big t est s are vehicles t o j ust ify t he coaching
indust ry. The Pract ice Test is an at t em pt t o harness t his phenom ena.
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5. The Application of the Practice Test applied to its purpose
Twelve individuals m ade som e prom ise t o t ake part in an init ial t rial
of t he Pract ice Test . I n act ualit y only one part icipat ed, at a rem ot e
locat ion under condit ions of self- adm inist rat ion. The wit hdrawals
were influenced by local condit ions ( exam s m ainly) , but also by a
percept ion t hat t he Pract ice Test was long and t im e- consum ing.
Lengt h is a dilem m a in all t est ing, and becom es acut e where
volunt ary part icipat ion is expect ed.
The Korean individual who did part icipat e found t he exercise, and a
follow up analysis of his perform ance t o be very useful. See t he em ail in Appendix 2. This was an indicat ion t hat t he Pract ice Test
had succeeded in it s explicit purpose as a “ diagnost ic t est of
current proficiency, int ended t o encourage focused st udy” .
6. The Content of the Test
The brief was t o com pose a “ com prehensive ESL t est ” . As t his t est er
underst ands t he expression, a com prehensive ESL t est is im possible
in principle. No language t est is able t o t est L2 com prehensively.
The Pract ice Test aim ed t o be a useful ESL t est . Useful t hat is t o
bot h t he t est ee( s) and t he t est er. I n order t o achieve t his aim it had
t o be short enough t o encourage part icipat ion, and focused enough
t o show up a pat t ern of weakness where one exist ed. One out com e
was t hat it was perhaps t oo long t o encourage part icipat ion under
volunt ary condit ions.
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The focus, which was effect ively t hat of G- TELP level 3, was indeed
fine enough t o show up som e pat t erns of weakness in t he L2 usage
of t he part icipat ing t est ee. For exam ple, by rest rict ing it self t o a
fairly narrow band of synt act ic const ruct ions and probing t hese in
som e dept h, it becam e clear t hat t he t est ee had a problem wit h t he
logical cont ent of English conj unct ions. See Appendix 1 for a
det ailed exam inat ion of errors and infelicit ies, followed by t est er
com m ent s.
The gram m ar t est also included a sm all select ion from Burt &
Kiparsky’s collect ion of ‘ goofs’ ( The Gooficon’, 1972) , wit h
inst ruct ions t o correct t hem . An open- ended exercise like t his is
anat hem a t o t he design of form al st andardized t est s ( t he out com es
are t oo variable) , but are quit e useful for diagnost ic purposes.
The Writ ing and Speaking sect ions of t he Pract ice Test could not in
t heir nat ure be discret e point checks on L2 usage. The t est ee’s
perform ance in t hese sect ions did not show serious problem s wit h
t he elem ent s norm ally t arget ed in language t est s. However t here
were ser ious discourse problem s which could render t he t est ee
linguist ically unfit in, for exam ple, a business environm ent . The kind
of discourse problem s ident ified could probably not be reliably
t est ed for in a form al, m ass t est ing environm ent . I n ot her words,
t he discourse problem s showed up t he lim it at ions of t he whole
t est ing process. See Appendix 1 for an explicit analysis.
7. Test Specifications
The specificat ions of t he Pract ice Test were broadly set by t he GTELP specificat ions. Since G- TELP is a very professional undert aking,
t he specificat ions w ere not likely t o be badly ast ray. However t he
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adapt at ion of G- TELP specificat ions t o a new diagnost ic and
incent ive- generat ing purpose was experim ent al. Som e sm all
deviat ions from t he G- TELP quest ion pat t erning ( e.g. t he Gooficon
ent ries) were clearly out side of st andard specificat ions, but t hought
t o be helpful. Wit h only a single t est ee, post - evaluat ion is difficult ,
but t here seem t o have been no m aj or problem s.
8. Instructions to Candidates
I nst ruct ions t o candidat es t ook t hree form s. First ly t here was a
Candidat e I nst ruct ion Booklet . This sum m arized inst ruct ions in t he
act ual t est and provided som e pre- t est exam ples. Candidat es were
also referred t o t he G- TELP web sit e.
The second level of inst ruct ion was w it hin t he t est it self, before each
set of t est it em s. The t est er t ried t o m ake t hese inst ruct ions as
direct and unam biguous as possible. The single t est ee who finally
part icipat ed report ed no problem s wit h t he inst ruct ions, alt hough he
did om it a w hole sect ion of t he list ening t est . I underst and t hat t his
was an oversight .
The t hird level of inst ruct ion was inform al and pre- t est . I t was m ore
general in nat ure t han t he t est - int ernal inst ruct ions, and was
necessary since m ost pot ent ial candidat es were part icipat ing
rem ot ely and had t o be reached by e- m ail. Technical inst ruct ions on
how t o handle downloads, e- m ail at t achm ent s, and ( especially)
recording were necessary. I kept it sim ple, but I believe t hat one
t echno- allergic individual, 500km away, was scared off by t he
m echanics of part icipat ing elect ronically.
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9. The Quality of Individual Test Items
The t est er would have liked bot h explicit feedback and st at ist ical
evidence on t he qualit y of individual t est it em s. The single
part icipant did not r eport any problem s. Post - t est , t he t est er did
discover t hat one m ult iple choice it em had been m isprint ed,
rendering it invalid. Since no overall t est score was being com piled,
t his was not crit ical.
10. The Representativeness of the Sample
The sam ple of English language em bedded in t he Pract ice Test is a
t iny fragm ent of possible English language cont ent , and of t he m any
kinds of pat t erns found in syst em s of nat ural language. I t does not
cont ain pat t erns or cont ent which are deviant from general st andard
English, but cannot claim t o represent t he t ot alit y of t hose pat t erns
in any com prehensive m anner. The t est er has already argued t hat a
com prehensive language t est is im possible in principle. However, a
useful language t est is possible, and t he sam ple of language in t he
Pract ice Test has alr eady served a useful funct ion of checking,
elicit at ion and m ot ivat ion, if we are t o believe feedback from t he
individual t est ed.
The t est er feels from his own experience t hat t he single candidat e’s
English has a great deal in com m on wit h t hat of m any ot her
st udent s in East Asia, especially Sout h Korea. However, t he present
cont ext offers no st at ist ical base for est ablishing t his.
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11. Reliability and Validity
The com parison bet ween t he G- TELP t est and t he Pract ice Test
earlier in t his paper em phasized t hat t he Pract ice Test , applied t o
one individual, offer ed no st at ist ical base for calculat ing any kind of
t echnical reliabilit y or validit y. To t he ext ent t hat t he Pract ice Test
m irrors t he G- TELP t est it is likely t o be defensible. However t he
Pract ice Test is not assessing any overall com pet ence or
achievem ent in L2. I t is at t em pt ing t o pinpoint and diagnose
problem areas for at t ent ion by st udent s and t heir t ut ors. I n t hose
t erm s, we would need t he largest possible sam ple of part icipat ing
st udent s, t est ing over a period of t im e under closely observed
condit ions, t o draw any credible conclusions about t he real value
( reliabilit y and validit y) of t he Pract ice Test .
12. Scoring Procedures
The discret e it em s in t he Pract ice Test could be scored m ore or less
obj ect ively, and we could expect t he sam e kind of int er - m arker
consist ency w hich is found in t est s like G- TELP.
The evaluat ion of fact ors such as discourse et iquet t e, regist er and
discourse cont ent w hich t his t est er has at t em pt ed on t he single t est
paper ( Appendix 1) , could probably not be scored in a fair num erical
m anner wit h any consist ency. Furt her, such an evaluat ion would be
beyond t he com pet ence of m ost non- nat ive speaking t eachers of
English in count ries such as Sout h Korea wit hout ext ensive reeducat ion. For t his r eason alone, t he Pr act ice Test could not be
scored on a num erical scale of language achievem ent .
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The int ernat ional sub- cult ure of form al language t est ing would
probably have t o dism iss t he Pract ice Test as a valid exercise
because of it s inher ent inabilit y t o score t he kind of feat ur es
m ent ioned in t he previous paragraph. I f t est ing is about num bers,
one can underst and t his. Pedagogically, t he rej ect ion would be
nonsense. The problem is wit h t he t est ing concept and it s crit eria of
value.
13. Aspects of Moderation
The discret e point elem ent s in t he Pract ice Test would not r equire
m oderat ion unless ext ensive use of t he t est showed up an
am biguit y in cert ain quest ions. The qualit at ive discourse feat ures
m ent ioned in t he previous sect ion would need ext ensive m oderat ion
if m ore t han one t est er used t he docum ent , and even t hen
num erical scoring could be dubious.
Given t he purpose of t he Pract ice Test , t he real ‘ moderat ion’ would
com e when t he t est er changed hat s t o becom e advisor, and t he
t est ee( s) becam e individual learners negot iat ing and com ing t o
underst and t heir pr oblem s in post - t est consult at ion.
The init ial applicat ion of t he Pract ice Test wit h one t est ee in a
rem ot e locat ion leaves lit t le scope for post - t est m oderat ion of
course.
14. Summary Evaluation of the Test
The Pract ice Test , as based on G- TELP, was t ent at ively pit ched at GTELP’s concept of an int erm ediat e st andard of English language
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acquisit ion. G- TELP provides descript ors for it s scales ( see earlier
assignm ent papers) , but does not j ust ify t hem in any rigorous way.
The t est er has 30 years of experience in assessing how ESL learners
are likely t o perform in a variet y of environm ent s – social, academ ic
and occupat ional. The crit eria applied in such subj ect ive assessm ent
are t oo various, subt le and largely sub- conscious t o easily m ake
explicit ; ( t his is charact erist ic of all kinds of expert knowledge) .
However, life experience gives a fair am ount of confidence in t his
kind of assessm ent ( t hough surprises are always possible) .
One kind of evaluat ion of t he Pract ice Test would be t o ask how it
squared wit h t he t est er’s subj ect ive assessm ent of t he candidat e’s
L2 abilit ies. I f we t ake t he Pract ice Test in G- TELP num erical scoring
m ode, I t hink t hat in som e sect ions, especially t he gram m ar sect ion,
it would have badly underest im at ed t he candidat e. For exam ple,
t he gram m ar score would have predict ed t he candidat e t o be
incapable of handling t ert iary st udy in English wit hout great
difficult y. I have t aught t he candidat e at graduat e level in English,
and alt hough he didn’t find it easy, he proved perfect ly able t o
handle t he cont ent . One of his graduat e essays is forwarded for
com parison.
Taken on it s own t erm s as a diagnost ic and m ot ivat ional t ool, t he
single applicat ion of t he Pract ice Test seem s t o have been fairly
successful. I t showed up som e issues t hat could be usefully
addressed by t he t est ee and his t eachers. I n alert ing t he t est ee t o
pot ent ial problem s, it has apparent ly m ot ivat ed him t o look for
m ore im aginat ive solut ions t han his prior, narrowly academ ic
experience of English.
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Appendix 1 : Error Summary of Kim Joon-woo’s Practice Test
Thor May, 2005
Exam ples of errors and infelicit ous usage for each sect ion of t he
Pract ice Test are past ed direct ly int o t his docum ent . The problem s
ident ified in each sect ion are t hen followed by a t est er com m ent .
St udent responses are in bold t ype. Correct ions are highlight ed in
yellow.
1. Listening Test
(part B not done)
= > No errors in Part A
2. Reading Test
1. The qualit y t ag on clot hing t ells you
a) t hat t he it em was m ade in Sout h Korea
b) t hat t he it em has been checked for fault s
c) t ha t t he it e m is a good buy
Tester comment
I n general t he t est ee had no problem int erpret ing bot h fact ual and
inferent ial inform at ion in t he reading t est . The error recorded above
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m ay have st em m ed from inferring from t he word ‘ quali t y’, rat her
t han st udying t he cont ext carefully.
3. Grammar Test
2. If we take care, smallpox ____________ not kill large numbers of people
again.
a . w ould
b. will have
c. will
d. have
5. Sm allpox has now ceased t o be a m aj or healt h problem .
[ Test const ruct ion error]
a. is
b. _ _ _ _ [ not hing]
c. was
d. has
10. Logical inquiry t oget her _________ advanced t echnology is
needed t o solve m any m odern problem s.
a . t hr ough
b. by
c. wit h
d. and
17. Governm ent s can always gam ble t hat t here will not be
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epidem ics ________ not prepare for em ergencies.
a . but
b. or
c. and
d. because of
18. Doct ors can only t reat t he m ost urgent cases first ,
_____________ t ry t o give quick help t o all pat ient s.
a . a nd
b. but
c. or
d. before
19. Helping rem ot e com m unit ies is em ot ionally rewarding
___________ oft en cost s doct ors in lost incom e.
a . a lt hough
b. however
c. and
d. but
20. Mass vaccinat ions cannot be conduct ed oft en ___________ t he
high cost s involved.
a . w he n
b. because
c. because of
d. whet her
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Grammar Section B
A
21 I n m edicine,
B
I m por t a nt t han t rying t o cure sick people
prevent ion is
xx
22 Careful planning
H ighe r
event ually cost s
23 Sm allpox was one of
t he
C
xx
I ll
in suffering t han ignoring
m edical risks
successes of m odern m edicine
Xx ?
Tester comment :
The st ruct ures t est ed in t he gram m ar sect ion of t he Pract ice Test
are t aken direct ly from Level 3, G- TELP. Level 3 is claim ed t o
indicat e int erm ediat e m ast ery of English. The part icular choice of
st ruct ures is not explained by t he G- TELP com m it t ee. I f it is
supposed t o indicat e som e universal st age in language acquisit ion,
t hen I t hink t hey have a problem . However t he G- TELP t est s overall,
covering all levels, m ust clearly draw fr om a m enu of language
st ruct ures which seem significant , and divide t hem up for
dist ribut ion across t he various level t est s. I f t his is t he case, t hen
t he correlat ion bet w een st ruct ural m ast ery at a part icular level ( as
checked by m ult iple choice quest ions) and funct ional m ast ery in live
language cont ext s is probably quit e arbit rary. There is t hen a
problem of deciding what ‘ int erm ediat e’ m ast ery actually refers t o.
The t est ee in t he Pr act ice Test is living evidence ( I t hink) t hat a
problem wit h t he gr am m ar t est at Level 3 G- TELP is a poor indicat or
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of funct ional m ast ery in t he t arget language. I f we t ook his
perform ance on t hese gram m ar quest ions as final evidence he
would be relegat ed t o Lev el 2 G- TELP, which is basic social English.
I know from ext ended cont act t hat t his t est ee is perfect ly capable of
handling a t ert iary level course in an English speaking count ry. His
is bet t er equipped linguist ically t han a large num ber of individuals
who undert ake t hat st ep. To m anage t ert iary level courses, a
st udent m inim ally needs t o cont rol a language at about 3 on a scale
of 5 ( ASLPR, or Am erican Foreign Service scale) .
The focused select ion of it em s at each level of G- TELP does have
diagnost ic value, and t hat is t rue in t he present case. The t est ee
has som e problem s wit h condit ionals, w it h t he logic im plicit in
conj unct ions, and w it h t he choice of com parat ive form s. At his st age
of learning, a good t eacher should be able t o provide useful
explanat ion and coaching in all of t hese it em s.
4. Writing Test
Dear, Jackson
Hello, Mr. Jackson. I ’m Joonoo, a chancellor of ChungJu Nat ’l Univ.
The reason I ’m sending you t his e- m ail is t o inform you about pick up t im e, dat e, m eet ing place…t hings like t hat . You are going t o
m eet one of our st aff at m ain gat e of I ncheon Airport t om or row.
Your flight will arrive at 2p.m . and one of our st aff will pick you up
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as soon as you show yourself up in t he arrival gat e. Don’t worry,
m ost of st aff speak fluent English. By t he way, m y m an will guide
you t o a very fancy car which is very expensive. And it will t ake one
hour t o get you t o Chungj u. ChungJu is very beaut iful cit y which is
locat ed in m iddle part of Sout h Korea. Chungj u is t he hom e of
unique cult ures and art s w it h abundant nat ional cult ural t reasures,
nat ural beaut ies and hist oric t hings. Cent ral Tower, and Goguryeo
Monum ent are t he cent ers of Jungwon cult ure, boast ing it s unique
cult ure and long hist ory.
I f you com e t o com e t o our college, I ’ll t ell you det ails about our
cont ract ion and t ravel inform at ion.
Sincerely,
Chancellor.
Kim , Joonoo
Tester comments :
Grammatical errors apart, most of the issues raised below are rarely or never
tested in any formal way. Indeed, many of them are never taught. The
problems of mass testing for things like register and discourse etiquette may
be insurmountable, especially where large norm-referenced tests and
statistical reliability are paramount. Yet the illocutionary effect of most spoken
and written communication is far more likely to be corrupted by non-tested,
non-taught elements than by formally recognized errors .
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a) Formal grammatical errors :
- Overall m anagem ent of t he form al gram m ar by t he t est ee is quit e
good, and would m at ch t hat of m any nat ive English users, except
for a couple of char act erist ic L2 problem s.
- the writer has an unstable control of the determiners a and the . They are
omitted in a number of places in the e-mail, and once a is inserted
inappropriately. These elements are often amongst the last mastered by ESL
learners (quite often never mastered) : they are unstressed in speech, and
their application is frequently subtle. The subject & topic particles in Korean,
and the object particle, have some functions which are analogous to English
determiners, but the match is very approximate.
b) Register (the language of social marking)
The short e-mail by this testee contains a fair number of register violations
which could be serious in a business environment.
i) The erratic use of register
The errat ic use of regist er is t ypical of Korean L2 users of English
( including Korean professors of English) . Korean it self m akes
const ant use of regist er by m anipulat ing t he form al set of honorific
m arkings on verbs. This is a highly st ruct ured process. Korean
learners of English, and t heir Korean t eachers, t end t o believe t hat
because regist er is not rigidly m arked in English, it doesn’t exist .
Thus t he cont rol of English m odals ( for exam ple) is oft en poor. ESL
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t ext s in Korea frequent ly fail t o indicat e whet her words and
expressions should be used in a form al or inform al cont ext .
ii) Terms of address
(the special register rules for addressing other people)
These are ext rem ely im port ant wit hin t he Korean cult ural and
linguist ic cont ext . Howev er, t hey are hardly t aught for English
usage, and alm ost universally m isused. There is no underst anding
t hat t he honorifics ‘ Mr, Mrs, Miss’ always go wit h a surnam e in
second person, but never wit h a given nam e. Korean colleagues,
greet ing m e inform ally in English, alm ost always say ‘ Hello May’.
Korean st udent s alm ost always address a foreign t eacher as “ Miss
Susan” or “ Mr Pet er” ; ( I t ell t hem t hat t his is slave t alk from old
Am erican cot t on plant at ions and Brit ish colonies ! Foreign t eachers
find it quaint , and rarely correct t he problem ) .
The sa lut a t ion opening t he t est ee’s e- m ail shows considerable
confusion over nam ing t erm s and honorifics, and so does t he
st ruct ure of t he signa t ur e block ( w it h j ob t it le preceding t he
signat ure) . The Korean convent ions are quit e different here, and
clearly no one has t aught t he t est ee t he st andard English pat t erns.
iii) Discourse etiquette
( what t o appropriat ely raise in a t ext , and how t o express it )
This is som et hing w hich I have never seen form ally t est ed anywhere.
However, it can underm ine t he whole effect of a com m unicat ion. For
exam ple, it m ay be appropriat e in a Korean business e- m ail ( I don’t
know) t o say : “ m y m an will guide you t o a very fancy car which is
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very expensive” . I n English t he whole m essage is reduced t o farce,
or worse. The t est ee’s descript ion of cult ural at t ract ions is sim ilarly
inappropriat e, but so t ypical for East Asia t hat I have highlight ed it
in blue; ( it m ight have been lift ed from a t ourist brochure) .
c) Information Content
The general purpose of the kind the business e-mail requested in the Practice
Test is to enable a recipient to confirm known facts, check for unknown facts,
and provide the kind of information necessary for forward planning. At least,
that is the convention in Western business practice.
By West ern st andards, t he t est ee’s e- m ail ( in m y view) is a very
weak docum ent . We know t hat Mr Jackson will be m et by an English
speaker. A flight arrival t im e is given, as well as a ( very incorrect )
t ravel t im e t o Chungj u. The rest is blah. Mr Jackson could j ust ifiably
feel exasperat ed, and his exasperat ion is shared on a daily basis by
foreign businessm en and ot her visit ors wit h engagem ent s in East
Asia. Mr Jackson has no way t o plan his it inerary in det ail, no way t o
check for alt ernat ives, and no one t o call if t hings go wrong ( as t hey
very oft en do) .
The kind of failure I have j ust indicat ed is, again, never t est ed
form ally in Korea, and t he backwash consequence is t hat it is no
part of any curriculum , let alone a language curriculum . Yet t his
kind of failure is a const ant and m aj or cause of frict ion in relat ions
bet ween Koreans ( as well as Chinese and Japanese) and t he wider
world.
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The problem has a great deal t o do wit h cult ure, and t he
organizat ion of East Asian wor kplaces. The Korean “ vice chancellor”
of t he t est ee’s e- m ail would expect his subordinat es t o t ake care of
all act ual det ails, and it m ight never occur t o him t hat Mr Jackson
would want t o m ake personal j udgem ent s about such m inor m at t ers.
He would also believe inst inct ively ( in accordance wit h his cult ure)
t hat revealing t he absolut e m inim um of inform at ion was t he best
way t o m aint ain som e cont rol over t he foreigner’s act ions. ( I have
worked in East Asia for six years. The pat t ern is very, very clear) .
5. Speaking Test
Testee transcript
“ Thousands of years ago, so m any people were dead by suffering
from fat al infect ious disease called sm allpax. Many people around
t he world were suffering painful disast er because of t hat . But in
1797, alm ost at t he end of t he eight eent h cent ury, a vaccine for t he
infect ious disease was discovered by a doct or nam ed Edward Jenner.
From t hat m om ent doct ors from all around t he world gat hered t heir
power t o dest roy t his bad kind of disease. The vaccine was
delivered t o t he infect ed in pat ient s t hrough inj ect ion and soon t he
disease was concurred ( conquered ?) by cooperat ion of doct ors
from all around t he world. I t was t he vict ory for t he m edical science.
Deat h rat e of sm allpax was dram at ically decreased t o sm all
num bers and overall sit uat ions were im proved by 1900. Tim e
passed by. I n 1965 WHO, t he World Healt h Organizat ion, decided t o
provide a cure t o all around t he world t hroughout whole part of t he
count ries. So, m any pat ient s who lived in isolat ed areas like Africa
or Asia could get vaccine inj ect ion. Aft er act ive m ovem ent of t he
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t ruer ( WHO ?) proj ect , vaccine for 200 m illion vaccinat ions was
st ored in Geneva and New Delhi.”
Tester comment
Not e : Problem segm ent s have been highlight ed in yellow.
Dialect
This speaker uses a slight ly Korean- m odified form of Am erican
English speech. I t is consist ent , and close enough t o t he st andard
t o be accept able in m ost social sit uat ions. Those m ispronunciat ions
which do occur ( e.g. conquered, Geneva) are likely t o be t he
consequence of sight - reading vocabulary which t he speaker cannot
recall having heard before.
Fluency
The speaker is quit e fluent . Because t he t est was self - adm inist ered
t he t est er has no w ay of checking if t he t est ee worked from his own
not es ( a list of cues was pr ovided) . The pauses, breaks and
anacolut hon which are charact erist ic of spont aneous speech by bot h
nat ive and L2 speakers are st rikingly absent . The int onat ion is
m arkedly flat ( shows lit t le pit ch variat ion) , and t his is a com m on
propert y of reading aloud.
On t he ot her hand, t he use of repeat ing phrases ( underlined in t he
t ranscript ) is one of t he st rongest differ ent iat ors bet ween spoken
and writ t en t ext s. The repet it ion is t ypically a product of real- t im e
m ent al processing, and evidence of it s use in speech has
underpinned m uch of m y own doct oral research on form ulaic
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ut t erance ( e.g. see m y paper “ Post supposit ion and Past iche Talk” at
ht t p: / / t horm ay.net / lxesl/ t ech2.ht m l ) .
Formal grammatical errors
Much inform al spoken speech by nat ive speakers cont ains a
significant num ber of gram m at ical slips, but t hey t end t o be
qualit at ively different and m ore random t han errors by L2 speakers.
The t est ee in t he pr esent cont ext is speaking in a form al and selfconscious m ode. Those errors which do occur are t herefore likely t o
be a consist ent problem in his repert oire, rat her t han sim ple slips.
Predict ably, t he speaker’s m ost obvious gram m at ical problem ( and
which also showed up in ot her sect ions of t he Pract ice Test ) is in t he
use of det erm iners. Fort unat ely, t his kind of error rarely has global
consequences for t he m eaning of an ut t erance, alt hough it m ay
t rigger negat ive social j udgem ent s.
Lexical choice
I nappropriat e lexical choice is t he fact or which m ost st rongly m arks
t he t est ee as a non- nat ive speaker. ( The sam e problem was evident
in t he Writ ing Test segm ent of t his Pract ice Test ) .
Examples : /1. so many people / 2. this bad kind of disease / 3. throughout
whole part of the countries / 4. After active movement /
These phrases are quit e accept able in ot her cont ext s ( except for
# 3 ) . That is t he nub of t he problem . This kind of t hing is difficult t o
t each ( t here are count less such phrases) , and difficult t o t est . The
L2 learner can only really m ast er t his issue t hrough cont inued
ext ensive exposure t o t he t arget language ( especially t hrough
reading) .
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Appendix 2 Post-test e-mail from the Candidate
Hello, Thor
This is Joonoo. Teacher, how have you been up t o lat ely? I hope
you are well also...^ ^ ; ;
My sum m er vacat ion has j ust st art ed^ ^ ; ; ( from t oday t o sept em ber)
I read your com m ent s about m y t est r esult . I t was so specific t han I
expect ed....
I didn’t know t hat I m issed som e part s in t he t est .....
I checked m any errors of m ine.....what a sham e.....^ ^ : ;
I t hink I have t o read m ore books( of course in English version)
And I realized t hat I ’m lack of pract ice in speaking and writ ing
English language
This G- TELP t yped t est m ade m e st udy English harder t han m y past
days^ ^ ; ;
I t hink it was a good and wort hwhile t est for m e t o check m y
English abilit y m ore specifically....
Teacher, I really want t o use English language like nat ive speakers.
When I speak English in front of som e foreigners, I feel t hat I ’m
using different st yle of English...w hich is very st range....^ ^ ; ;
Near fut ure.....or soon....I ’m going t o t ake a nat ional t est for
t eacher candidat es...and..if I pass t he t est , I will be a m id or high
school English t eacher. But I t hink I ’m in very serious sit uat ion......
For bet t er writ ing skill, I t hink ’r eading a lot ’and ’writ ing a lot ’ is t he
best way....and I ’m ready t o do t hat ........but I have no confidence
in speaking part ..........since I have no nat ive par t ner t hat I could
t alk w it h....or t alk t o
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Prof. Thor, I ’m 25 years old t his year, do you see any possibilit y
t hat I could reach nat ive speaker level?( in English) .......I t hought
t hat I ’m quit e good at English but now....I don’t t hink so....hm m ...
I t hink I have t o st udy harder.........
Happy always........
from your st udent
Joonoo
References - Test Specification
[ hyperlinks list ed here were current at 19 April 2005]
AWEMAP - A Worldwide ELT EFL ESL EAL LEP ESOL Assessm ent
Scales and Test s Mapping
Proj ect ht t p: / / www .geocit ies.com / esolscale/ index.ht m l?2005
10
Birt , Marina & Carol Kiparsky The Gooficon, pub. Newbury House
1972
G- TELP websit e ht t p: / / gt elp.co.kr/ e_gt elp/ gt elp/ e_gt elp04.asp
Hughes, Art hur Test ing for Language Teachers ( 2nd edit ion) , pub.
UK: CUP 2003
Kit ao, Kenj i and S. Kat hleen Kit ao Language Test ing Resource Page
ht t p: / / ilc2.doshisha.ac.j p/ users/ kkit ao/ online/ www/ t est .ht m
Moskovsky, Christ o Newcast le Universit y, NSW; MATESOL course
not es and t est ing sam ple, 2005
Parry, K., " Building vocabulary t hrough academ ic reading" . TESOL
Quart erly, 25 ( 4) , 629- 653. 1991
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Pim sleur Audio- lingual Courses
ht t p: / / www.pim sleurapproach.com / learn- chinesecant onese.asp? ;
ht t p: / / www.pim sleurdirect .com / languages/ sam ple/ /
Power, Ted " Language t est ing & m et hods of assessm ent - What is
t est reliabilit y and validit y? What aspect s are m ost im port ant
for t he
t eacher/ t est er?" ht t p: / / www.bt int ernet .com / ~ t ed.power/ esl0
736.ht m l
Spolsky, Bernard Measured Words, pub. UK: OUP 1995
____________________________
References - Part IV : Practical Aspects of Language Test
Construction
Asher, Jam es 2004 " TPR Aft er Fort y Years" ht t p: / / www.t pr world.com / j apan- ar t icle.ht m l
Birt , Marina & Carol Kiparsky The Gooficon, pub. Newbury House
1972
G- TELP websit e ht t p: / / gt elp.co.kr/ e_gt elp/ gt elp/ e_gt elp04.asp
Hughes, Art hur Test ing for Language Teachers ( 2nd edit ion) , pub.
UK: CUP 2003
Kit ao, Kenj i and S. Kat hleen Kit ao Language Test ing Resource Page
ht t p: / / ilc2.doshisha.ac.j p/ users/ kkit ao/ online/ ww w/ t est .ht m
Power, Ted " Language t est ing & m et hods of assessm ent - What is
t est reliabilit y and validit y? What aspect s are m ost im port ant
for t he
t eacher/ t est er?" ht t p: / / www.bt int ernet .com / ~ t ed.power/ esl0
736.ht m l
Spolsky, Bernard Measured Words, pub. UK: OUP 1995
_____________________________________________
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Pr ofe ssion a l bio: Thor May’s PhD dissert at ion, Language Tangle, dealt wit h
language t eaching product ivit y. Thor has been t eachin g English t o nonnat ive speak ers, t raining t eachers and lect uring linguist ics, since 1976.
This work has t ak en him t o sev en count ries in Oceania and East Asia,
m ost ly wit h t ert iary st udent s, but wit h a couple of det ours t o t each
secondary st udent s and youn g children. He has t rained t eachers in
Aust ralia, Fij i and Sout h Korea. I n an earlier life, prior t o becom ing a
t eacher, he had a decade of drift ing t hrough unskilled j obs in Aust ralia,
New Zealand and finally England ( aft er backpacking across Asia in 1972 ) .
cont act : ht t p: / / t horm ay .net
t horm ay AT yahoo.com
All opinions expressed in t his paper are ent irely t hose of t he aut hor, w ho has no aim t o
influence, proselyt ize or persuade ot hers t o a point of view. He is pleased if his writ ing
generat es reflect ion in readers, eit her for or against t he sent im ent of t he argum ent .
“ I nt ernat ional Language Test ing Washback – st anding t he m onst er on it s head " © copyright ed t o
Thor May; all right s reserved 2013
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