THE SCENARIO PLANNING PARADOX
Matthew J. Spaniol, PhD Fellow, Roskilde University
Prof. Nicholas J. Rowland, The Pennsylvania State University
Accepted into Futures 5 September 2017
Abstract
For more than a decade, futures studies scholars have prefaced scholarly contributions by
repeating the claim that there is insufficient theory to support chaotic scenario methodology. The
strategy is formulaic, and the net effect is a curious one, which the authors refer to as the
scenario planning paradox. Contributing fresh theory supposedly attends to the “dismal” state
of theory, while contributing new typologies purportedly helps bring order to methodological
chaos. Repeated over time, the contribution strategy breaks down. Effort to resolve the
theoretical and methodological issue, which motivates re-statement of the claim in the first
place, ultimately fails. In actuality, the field is distanced from its purported goals. The “dismal”
state of theory encourages scholars to adopt theory that is not necessarily tethered to a common
core, which does not contribute to a shared, foundational theoretical perspective in futures
studies. Perceived chaos gives way to typologies, which, as they mount, contribute to the chaos
they were meant to resolve. The end result, intended by no one, is that theory remains dismal and
methods remain chaotic. This direction for the field is indefensible and untenable; either the field
accepts this claim as a statement of truth, for which the solution is substantially enhanced
empiricism, or rejects the claim and re-interprets the bounty produced by said claim to be a kind
of richness in theory and method rather than the implicit paucity, poverty, and imperfection that
they oft signify to the field now
Keywords: dismal theory, methodological chaos, scenario planning
Corresponding author: matt@ruc.dk
Introduction
There is probably no greater point of consensus in futures studies than the reality that there is no
scholarly consensus with regard to the application of theory to support scenario methodology.
This observation may appear paradoxical. It is not. It is also not the scenario planning paradox.
The notion of a paradox can take two forms. Paradox captures a claim that, despite being selfcontradictory, is, upon close investigation, found to be reasonable. Paradox can capture a claim
that, despite being reasonable and generally accepted, effectively leads to a self-contradictory
endpoint. As we shall see, the scenario planning paradox, perhaps fittingly, involves both.
The claim that scenario planning suffers from methodological chaos and dismal theory
can be viewed as a self-contradictory assessment of the field. Upon inspection, introducing one
new theory after another attends to the “dismal” state of theory, meanwhile contributing one new
typology after another helps bring order to methodological chaos. Even so, the claim seems more
reasonable in light of the purported goals of the field. The “dismal” state of theory encourages
scholars to adopt theory that is not necessarily tethered to a common core, which does not
contribute to a shared, foundational theoretical perspective in futures studies. Perceived chaos
gives way to typologies, which, as they mount, contribute to the chaos they were meant to
resolve, sidestep, or obviate. The problem is primarily a matter of perspective. The solution is to
reject the claim and re-interpret the bounty produced by said claim to be a kind of richness in
theory and method rather than the implicit paucity, poverty, and imperfection that they so often
signify to the field now. This is the first form of the scenario planning paradox.
The same claim can likewise be viewed as a reasonable assessment of the field, but this
leads to a different conclusion. For more than a decade, futures studies scholars have prefaced
scholarly contributions by repeating the claim that there is insufficient theory to support chaotic
scenario methodology. Based on Martelli (2001) and Chermack’s (2002) analyses, the claim is
reasonable and generally accepted, as is evidenced by its frequent repetition in literature. Still,
upon closer inspection, once the claim is used repeatedly to justify new contributions to the field,
a self-contradictory endpoint comes into view, hence, the second form of the scenario planning
paradox. This strategy for justifying research contributions is formulaic. Contributing fresh
theory purportedly attends to the dismal state of theory, while contributing new typologies
purportedly helps bring order to methodological chaos. What seems to aid in resolving the issues,
in actuality distances the field from purported goals. Importing theory after theory does not result
in a foundational theoretical framework for the field and methodological typology after typology
begins to contribute to rather than stabilize perceived methodological chaos. The problem is
primarily a matter of process. If the field accepts the claim as a statement of truth, then the
solution is not an expansion of theory and methodological typology but substantially enhanced
empiricism to down-select between theoretical and methodological options.
In what follows, the authors examine the origins of the claim regarding dismal theory
and methodological chaos, demonstrate repetition of the claim, and hazard a few concluding
remarks. This article will appeal to reflexive scholars curious about the interplay between
constructing scientific contributions and the consequences of those practices. Inspiration for
this manuscript, to wit, was born from reflections on a series of papers critically assessing the
state of futures studies after 40 years of development (see, e.g., Fuller & Sardar, 2012;
Slaughter, 2008). That said, the authors also acknowledge, fully and without remorse, that this
paper may appear unorthodox to some readers. We offer no firm conclusion. Instead, once the
scenario planning paradox has been identified, the authors offer the reader two -- of perhaps
many -- interpretations with regard to what the paradox means for the future of futures
research. In closing, the authors survey a large body of literature; they had to be selective and
recognize that their selections may not satisfy some readers.
Origins of the claim
The claim that scenario methodology lacks theory hinges, in large part, on an older and more
general discussion in the history of futures studies regarding the appropriate use of systematic
methods for forecasting. Editorial comments from Volume 1, Issue 1, of Futures frame the field
for the reader as having deep-seated problems with methods, and, in this set-up, the implicit
message is that the (specifically plural) futures concept will help to resolve methods problems.
As of 1969, while the field “is at present in the formative stage,” the origins of interest in the:
futures [concept] has arisen because of the need for systematic methods of dealing with
the enormous number of variables that must be taken into account when forecasting
(Editorial, 1969, p. 2).<Emphasis added.>
Please note the undeniable relationship implicated between theory or the conceptual and
method or the methodological (in the passage above). While it is beyond the scope of this
modest article to articulate fully and unambiguously the precise differences between theory,
concept, method, and methodology, the authors adopt the position that they are relationally
bound together in the practical application of the scientific enterprise (see, e.g., Burrel and
Morgan, 1979; Kuhn 1964). Thus, dismal theory and methodological chaos are not separate
claims so much as they are part and parcel of the same claim in the context of futures research.
Overcoming uncertainty and establishing confidence in futures research and practice,
the editor claimed, will only be possible if practitioners work “according to disciplined
methods” and clearly communicate these systematic methods to outside constituencies, for
example, “managers and government officials” who will, in time, “come to depend more and
more on professional forecasts” (Editorial, 1969, p. 3). While managers and government
officials have, since then, come to depend on strategic planning and scenario methodology, the
aspirational title of the editorial (i.e., “Futures – Confidence from Chaos”) seems never to have
fully materialized, and this remains the case despite the considerable growth of scenario
planning as an offshoot of forecasting (Slaughter, 2002). It appears that the problem with
methods was and still is, in effect, inherited baggage, passed-on during the development of
scenario planning from its origins in forecasting. <FOOTNOTE: Please note that the use of the
term “method” in this context refers to applied methods used explicitly for conducting scenario
planning and is not a reference to empirical scientific methods or the scientific method more
generally. That distinction, though rarely articulated in scholarly communications within
futures studies and the scenario planning literature, is essential for understanding the topic of
this manuscript.>
Concern over “chaos,” with regard to methodology, dates back still further than this
inaugural editorial piece in Futures. During the 1960s, the so-called father of scenario planning,
Herman Kahn (1973, p. 146, as cited in in Aligica, 2004, p. 80), openly claimed that “human
societies are [so] complicated [that they are] beyond scientific generalization,” hence, Kahn’s
early formulation of the field was primarily shaped in the crucible of planning practices rather
than based on scientific theory to support the enterprise. This has had a lasting impact. In fact,
it appears that -- with rare exception -- almost every major shift in the field of scenario planning
amounts to a transition in practice that is not met with a corollary opportunity to develop theory
to justify or, at minimum, explain that transition. Scenario planning, in academia and in
practice, seems to be an applied field of research driven by practice, and, thus, tends to
emphasize “who is doing what” whenever a survey history of the field is crafted. To this end,
the authors summarize a standard account of these historical milestones.
Since its underpinnings in hypothetical sequence planning (e.g., Kahn, 1960; Kahn and
Weiner, 1967) and futurological practices associated with early futurists (e.g., Berger, 2010
[1925]; Toffler, 1970), the modern scenario method emerged in roughly three. Beginning in the
1960s to about 1980, the first period emerged as a component (i.e., hypothetical sequence
planning) of a broad defense strategy in the shadow of the Cold War. From about 1980 to the
mid-1990s, the second period is marked by corporate and industrial adoption of the scenario
method followed by its simplification and widespread diffusion across various states, sectors,
and institutions. From 2000 to the present, the third period captures a practice-based research
field that scholars characterize as bereft of theory and overrun by methodological chaos.
First period, 1960s-1980.
Strategic scenarios are often seen as developed and popularized by defense strategists Herman
Kahn and Andrew Wiener in their 1967 book The Year 2000: A Framework For Speculation
for the Next Thirty-Three Years (Moore, 1968). They define scenarios as a “hypothetical
sequence of events leading to a possible future” (Kahn & Wiener, 1967, p. 6), and the utility of
scenarios attracted attention in policy and planning circles to “formulate wiser courses for the
future” (Mason, 1968, p. 647). In the late 1940s and early 1950s, Kahn was purportedly
supplied with a “blank check” by the United States Air Force “to think up ways … to improve
the nation’s defenses against the Soviet Union,” at which point RAND, a U.S.-based think tank
employing Kahn, grew considerably (Abella, 2009, p. 33). By 1959, Kahn took leave from
RAND and began speaking on civil defense to community groups, universities, and foreign
affairs organizations. According to Abella (2009, p. 100):
Whereas most speakers contented themselves with one- or two-hour lectures, Kahn
gave two- and three-day presentations, using a plethora of slides, charts, drawings, and
projections to hammer his many points home. His graphs, showing the number of
casualties under diverse wartime conditions, bore captions such as WILL THE
SURVIVORS ENVY THE DEAD? And TRAGIC BUT DISTINGUISHABLE
POSTWAR STATES
On Thermonuclear War was a compilation of Kahn’s (1960) talks, and reviews were mixed: in
“a world familiar with hopeless talk of total annihilation if nuclear bombs were used for war,
Kahn’s pragmatic views were unexpectedly bracing and clear-headed -- or repulsive and
pornographic, depending on the reader’s political persuasion” (Abella 2009, p. 101).
Still, Kahn and Wiener’s (1967) work demonstrated the depth of military-industrial
thinking and inspired other fields to take-up speculative thinking on a year 2000 horizon. For
example, Commission on the Year 2000 of the United States edited volume Towards the Year
2000 (Bell & Graubard, 1967; see also, Bell 1967) elucidated hypothetical futures for the US at
large. Shell, also in 1967, launched a “Year 2000” study, and, by 1972, scenarios were firmly
incorporated in the firm’s planning activities (Bradfield et al., 2005: 799). As such, Kahn’s
work and the pioneering effort at Shell are considered cornerstones of the scenario planning
method. Kahn personified “thinking the unthinkable” by giving voice to the insoluble
complexities of winning a nuclear exchange, thus, providing the rationale for escalating nuclear
armament and intercontinental ballistic missile systems. As an aside, Kahn was satirized in
Stanley Kubrik’s 1964 film Dr. Stangelove wherein Kahn was portrayed as a (mad) strategist.
Prior to this period, on balance, the scenario concept was being developed in France
(see, e.g., Berger, 2010 [1925]). By the late 1950s, Gaston Berger, “philosopher, manager, and
civil servant,” established the French school of prospective thinking (Godet & Roubelat, 1996,
p. 164). The future orientation established in the French school also emphasized the prospect of
preparing for multiple futures to unfold, which lead to an insight with lasting impact on the
foundation of futures studies, namely, that good planning spurs action, especially action that
changes the present in preparation for the future (see, e.g., Godet 1990). “Although Berger died
in 1960,” van der Heijden et al. (2002, p. 129) write, “the Centre d’Etudes Prospectives
flourished, and by the mid-1960s it had begun to apply the “la prospective” methodology to a
range of public issues (including education, the environment, urbanization and regional
planning)” (see also, Bradfield et al. 2005, p. 802).
By the 1970s, scenario planning experienced a period of growth and global expansion.
Stories of Shell’s economic success spread to corporate executives, meanwhile academics and
practitioners around the world published peer-reviewed articles charting stages, phases, and
steps of the scenario method in a descriptive sense but also, for scenario planning, in a
prescriptive capacity (Rowland & Spaniol, 2017; MacNulty, 1977). Multiple surveys also
document growth in the adoption of scenario planning practices among large corporations in
the United States and Europe during this time period (Linneman & Klein, 1979; 1983; Malaska,
et al., 1984).
Second period, 1980 to mid-1990s.
By the mid-1980s, trained in the French school, Pierre Wack emerged as a second major figure
in scenario planning. Working for Shell, Wack published a pair of seminal articles in Harvard
Business Review (Wack 1985a; Wack, 1985b). These articles solidified Shell Corporation’s
position in the field and established Shell’s successes with scenario planning as the model to
aspire to. Shell is one of only a few corporations to consistently invest resources in applying,
improving, and publishing scenarios. It is not an overstatement to say that, in some circles,
Shell’s approach to planning is something of an ideal type for large organizations. The
popularity of scenario planning benefited from the attention given by high-profile academics in
the field of strategy such as Michael Porter, Henry Mintzburg, and Peter Senge, during a
prolific era of growth of business schools (Godet & Roubelat, 2000, p.1).
However, a significant shift took place for scenario planning in general from the mid1980s up until the mid-1990s, marked by a provocative introductory statement in an article in
Planning Review, Mason (1994, p. 7) announced that “[s]cenarios are back in vogue again.” It
is not entirely clear why the perception existed that scenario planning had fallen out of favor. It
is possible that managers’ expectations were set too high, and disappointment followed when
their attempts to replicate the success of Shell did not measure-up. It is also possible that
managers were experimenting with other management trends taught in the business schools
(Cummings & Daellenbach, 2009, p. 240). Regardless of the precise explanation for this
momentary decline, there are (at least) three notable occurrences in the early 1990s that
restored widespread faith in the scenario planning method.
First, a novel case attracted global attention highlighting the successful application of
the scenario method during the waning days of apartheid in South Africa (Murray, 1994).
Scenario planning workshops, conducted by experienced Shell operatives at Mount Fleur,
facilitated and framed the discussions of diverse political and economic leaders (Taylor, 2001).
Titles of these iconic scenarios they produced include “Flight of the Flamingos,” “Ostrich,”
“Icarus,” and “Lame Duck,” which echoed in the South African media for years -- if not
decades -- and provided metaphors that distinguished between the potential pathways toward
plausible, alternative futures. Academics and practitioners have celebrated the South Africa
scenario planning effort as a moment wherein the future was successfully negotiated and a
peaceful transition to democracy was articulated in the context of a precarious stalemate
(Kahane, 2012). Thus, if the successes of Shell’s breakthroughs in the early 1970s were
difficult to replicate and managers were frustrated at their own lack of success, then the South
African experience provided a fresh, high-profile example for scenarists to reference in the
subsequent period. Furthermore, the case demonstrated the usefulness of scenarios outside of
industry and provided a vivid example for scenarists wanting to engage with the public sector
and political actors. As such, scenario planning ceased to be an exclusive domain reserved for
military and Fortune 500 companies; instead, scenario planning was framed as a pragmatic
approach to resolve public and political problems around the world (Rittel & Webber, 1984).
The second notable development was Schoemaker’s (1993) article “Multiple Scenario
Development: Its Conceptual and Behavioral Foundation,” which constitutes a rare but
recognized moment of theoretical development in the scenario planning literature. With MBA
students as subjects, Schoemaker demonstrated the cognitive mechanisms at work in strategic
scenario planning, with particular emphasis on over-confidence and the conjunction fallacy.
Prior to this publication, scenario planning was something of a “tough sell” in academia, given
that producing empirical data to support theoretical development was, until then, essentially
non-existent. Scenario planning’s impact on research concerning confirmation bias (Bradfield,
2008) and the framing bias (Meissner & Wulf, 2013) are also relatively rare exceptions to the
general pattern of scientific conduct in scenario planning. In all, once scenarios were linked to
empirical cognitive research (Kahneman & Tversky, 1973; Tversky & Kahneman, 1975; 1985),
scholars of scenario planning were under increasing pressure to demonstrate that the outcomes
of planning were, in non-trivial ways, measureable.
The simplification of the scenario method constitutes a third noteworthy, practice-based
development. While the use of scenario planning purportedly declined again during the early
1990s (Martelli, 2001; Bradfield et al., 2005, p. 804), the 2x2 matrix popularized by Schwartz
(1991) helped to transform the practice of scenario planning. In the appendix of Schwartz’s
(1991) book, The Art of the Long View, he describes juxtapositioning uncertainties on two axes
thereby creating four quadrants resulting in a 2x2 space. According to scholars, the 2x2 method
has a number of distinct advantages. Ramirez & Wilkinson (2014, p. 257) describe scenarios
built using a 2x2 matrix as “memorable [and]… easy to communicate[;]… [they allow for the
comparison of contrasting] scenario storylines … [and also provide] helpful starting points for
developing each scenario in the set.” The 2x2 also serves to order planning conversations,
according to van Asselt, et. al. (2010, pp. 62-76). As such, its mechanisms are intuitive and can
be demonstrated quickly and easily. The 2x2, thus, overcame numerous difficulties associated
with mass dissemination of scenario practices because it provided the appropriate combination
of “technical sophistication and ease of use for a professional audience” (Bishop, Hines, &
Collins, 2007, p. 20).
The 2x2 also notably decoupled the method from any distinct domain of inquiry. Once
isolated and, to some extent, standardized, the 2x2 scenario matrix method became the subject
of training programs, which, over time, have been integrated into academic curricula to train
consultants and scenario facilitators. The 2x2 method was elaborated upon in seminal texts on
scenarios, including van der Heijden’s (1996) Scenarios: Art of the Strategic Conversation and
Ringland’s (1998) Scenario Planning: Managing for the Future. By 1994, Mason (1994, p. 7)
stated that:
Seventies’ style scenarios were hard to implement; they didn’t link easily to financial
models or produce explicit decisions. Now, however, scenarios are making a comeback,
as evidenced by a burst of articles and speeches in the planning community … [b]ut
they’re different than they were twenty years ago. And this time they’re being brought
to you by corporate strategists, not futurists.
Third Period, mid-1990s-Present.
In futures studies, the new century began with an assessment of scenario planning that
characterize the field as overrun by “methodological chaos” (Martelli, 2001) and bereft of
theory (i.e., Chermack, 2002). The claim is now a formulaic element of account making in
futures studies, which the authors now review. Please note that because of the repetitive nature
of the claim under study, this section will also be repetitive -- too repetitive for some readers.
The authors acknowledge this drawback; it is unavoidable given that they aim to demonstrate
rather than merely state the repetitiveness. Also, while the authors acknowledge that theory and
methodology are relationally bound in practice, they are separated in this analysis merely for
ease of presentation.
Overrun by methodological chaos. Martelli’s “Scenario building and scenario planning: State
of the art and prospects of evolution,” published in 2001 by Futures Research Quarterly (now
Futures), contains the proverbial lightning rod statement on methodology in futures studies.
After surveying scenario practitioner-facilitators and then hosting a panel discussion with them,
Martelli (2001) wrote that “methodological chaos” characterized scenario planning in practice.
The “methodological chaos” claim is perhaps the most well-cited of its kind, picked-up by
numerous authors, for example, by Amer, Daim & Jetter, (2013), Bradfield et al., (2005),
Bradfield, Derbyshire, & Wright (2016). Pillkahn (2008), Ramirez et al., (2015), Rickards et
al., (2014), Slaughter (2002), and Varum & Melo (2010).
According to Martelli (2001, p. 57), problems associated with methodological chaos
“stem from the same identical theoretical and practical approach to the study of the future,” that
is to say, stem from this hybrid, practice-based research field. In 2005, Bradfield et al. (2005, p.
795) echoes and extends Martelli’s claim, stating that the “literature reveals an abundance of
different and at times contradictory definitions, characteristics, principles and methodological
ideas about scenarios.” Consider Bradfield et al.’s (2005, p. 795) claim in its full context:
Scenario Planning has been around for more than 30 years and during this period a
multitude of techniques and methodologies have developed, resulting in what has been
described as a ‘methodological chaos’ which is unlikely to disappear in the near future
... This is reflected in the fact that literature reveals an abundance of different and at
times contradictory definitions, characteristics, principles and methodological ideas
about scenarios. It has been suggested that a pressing need for the future of scenarios is
amongst other things, to resolve the confusion over ‘the definitions and methods of
scenarios’.<FOOTNOTE: Emphasis added.>
As we shall see, Bradfield et al. (2005) are not alone; the abundant repetitiveness of Martelli’s
(2001) concern regarding methodological chaos echo year after year.
Two years later, consider Sharpe & van der Heijden’s (2007, p. 226) related remark, in
the context of strategic conversation:
Bradfield suggests that good process involves more than just making contributions
visible; they must also be introduced into the overall strategic conversation, requiring
good process and facilitation. He suggests that this issue gets a lot less attention from
strategists than it deserves, leading to his observation of ‘methodological chaos’ in
many strategy efforts.<FOOTNOTE: Emphasis added.>
Stewart (2008, p. 161) notes the practical implications for literature reviews and other
scholarly summary of the field:
Given the diversity of methods in practice, creating an overview of scenario methods
continues to prove problematic. Despite scenarios being regarded by some as future
studies’ ‘‘foundational method’’ ... and providing ‘‘methodological unity to futures
studies’’ ... scenarios are considered by others to be in a ‘‘methodological chaos’’ …
with no consistent definition appropriate or accurate across the breadth of their
practice.<FOOTNOTE: Emphasis added.>
Varum and Melo (2010, p.356), in turn, restate Bradfield et al.’s (2005) restatement of
Martelli’s (2001) concern about chaos, echoing both Sharpe & van der Heijden (2007) and
Steward (2008):
Bradfield et al. [2005] ... are primarily concerned with the resolution of the
‘methodological chaos’ of contradictory definitions, characteristics, principles and
methodological ideas found throughout the literature.<FOOTNOTE: Emphasis added.>
Lang (2012, pp. 94-95) positions theoretical development as essential for overcoming
methodological chaos, writing that:
... some authors have called for improvements that are needed in scenario planning such
as developing its theoretical underpinnings (Chermack 2004; Chermack 2011;
Wilkinson 2009) [in order] to address what Martelli (2001:64) has called
“methodological chaos”. <FOOTNOTE: Emphasis added.>
Moriarty (2012, p. 787) identifies methodological chaos as the “overriding criticism” of
the field, and, neatly and uniquely, questions whether stabilizing that chaos would actually
accomplish much, stating that:
… [c]riticisms of scenario analysis cite factors commonly associated with criticisms
applied to “normal” theory construction … [and review of the literature unveils] a range
of criticisms that attend current scenario analysis practices and reveals an overriding
criticism, not one of purpose or potential utility, but what Martelli (2001) colourfully
terms “methodological chaos”. These criticisms also suggest circularity. Where scenario
analysis relies on discursive techniques, its processes may be criticised as wooden,
lacking richness or failing to admit evident subjective or intuitional behaviours
typifying organisational endeavour over time.<FOOTNOTE: Emphasis added.>
Amer et al. (2013, p. 26) indicate that any decline in the adoption of scenario methods
may be a palpable side-effect of methodological chaos, stating that with the:
large number of scenario development techniques and models presented in the literature
some authors describe it as ‘methodological chaos’ ... Some researchers argue that
preference for scenario planning approach has slightly declined because scenario
methods … [have] evolved into [a] set of very complex sub-techniques which are
difficult to implement easily and often help of an expert and/or a sophisticated software
tool is required.<FOOTNOTE: Emphasis added.>
By 2013, the concern is starting to appear as though it is a taken-for-granted matter of
fact; according to Dusza (2013, p. 137):
Over the past 30 years, the methods of scenario planning were described so diversely
that we may call it a “methodological chaos.”<FOOTNOTE: Emphasis added.>
Typologizing the scenario planning process is occasionally identified as a solution to
the issue. Thus, academics have sought to wrangle the chaos by systematizing methods into
various typologies, according to Gordon (2013 :88), who writes:
Since the rise of scenario planning as a mainstream planning tool, many academic
authors have attempted to determine a classificatory system or “typology” of scenario
work, to bring order to the methodological “chaos” of contested definitions and
justifications perceived in the field.<FOOTNOTE: Emphasis added.>
Rickards et al. (2014, p. 645) restates and repeats Gordon’s (2013) observation:
In response to the ‘methodological chaos’ that characterises the practice-driven field of
scenario planning, numerous academic writers have sought to order the field by
grouping different scenario approaches into typologies.<FOOTNOTE: Emphasis
added.>
Ramirez & Wilkinson (2014, p. 255) acknowledge the issue and attempt to clarify the
matter through further specification:
Scenario practices have continued to evolved and coevolved over the decades and, as a
result, there is diversity of and within methods that leads to misunderstandings and
methodological confusion, which Martelli ... called methodological chaos. Schoemaker
... noted that three prime characteristics set the scenario approach apart from the then
traditional planning tools: (1) it is an approach centered on a script or narrative; (2) it
places uncertainty across rather than within individual models, and (3) it chunks out
complex future possibilities into discrete states that are easier to assess, use, and
compare.<FOOTNOTE: Emphasis added.>
Ramirez et al. (2015, p. 71) note that “several efforts” to resolve methodological
concerns “have been undertaken:”
Because scenario planning developed as a practitioner-led domain in a great variety of
settings, many different practices, methods, techniques and tools have been proposed
and used. Social scientists have made scenario planning practices an object of study and
have found that many of these practices contradict others in terms of both their
ontological assumptions and their epistemological orientations, leading to what Martelli
(2001) referred to as “methodological chaos”. Several efforts to distinguish, compare,
and classify the variety of scenario planning practices and their theoretical and
philosophical underpinnings have been undertaken.<FOOTNOTE: Emphasis added.>
Randt (2015, p. 14) refines the claim:
“A plethora of scenario development models and techniques” has been created within
the Intuitive Logics School (Bradfield et al., 2005, p. 796). In fact, “there are almost as
many ways of developing scenarios as there are practitioners in the field.” (Bradfield et
al., 2005, p. 800) This issue has made some authors call the current situation in Scenario
Planning a “methodological chaos.” (Martelli, 2001) Others state that “few techniques
in futures studies have given rise to so much confusion as scenarios.” (Khakee, 1991, p.
460) and claim that “there seems to be no uniform and generally accepted way of
drawing up [...] scenarios [...].” (Malaska et al., 1984, p. 45).
Bradfield et al. (2016, p. 60) state that “paucity of theory” is the (or a) source of
confusion:
Scenario planning has been around for more than 50 years and during this period a
multitude of techniques and methodologies have developed, resulting in what has been
described by Martelli (2001) as ‘methodological chaos’. The literature reveals an
abundance of different and at times contradictory definitions, characteristics, principles
and methodological ideas about scenarios. The consequence, according to Khakee
(1991), is that ‘few techniques in futures studies have given rise to so much confusion
as scenarios’ (p. 52). This ‘confusion’ results from the fact that there is a paucity of
theory underpinning the use of scenarios as a means to consider the future, leading
Chermack (2002) to conclude that ‘the status of theory development in the area of
scenario planning is dismal’ (p. 25). This is equally true of futures studies in general,
which Miller (2006) contends, lacks a coherent and commonly accepted foundation
when compared to other well-established academic disciplines.<FOOTNOTE:
Emphasis added.>
No matter how often the concern over methodological chaos is repeated, the issue still
boils down to a single passage by Martelli (2001, p. 63):
… intuitive logic is strictly connected with the expert or group of experts who work on
the scenario, the techniques are assembled in the most varied way, and consequently it
is hard, if not impossible, to check the validity of the particular approach adopted from a
scientific point-of-view. This difficulty is certainly compounded by the fact that most of
the scenario studies concerned remain the property of a client company or governmental
agency and are therefore not subject to that “peer review” which is, in the long-run, the
only method to ascertain the validity of a technique or set of techniques and the
scientific reliability of a researcher (but this is generally true of all methods used in
scenario building and planning).
If practice-based scenario work remains essentially private without a blind peer review system
in place to shape practice, then the scenario method is unlikely to become more scientific and,
therefore, less chaotic in form and function. It follows, therefore, that one of the greatest points
of scholarly, academic consensus in futures studies with regard to the scenario method is that
there is no consensus in futures studies with regard to the status of the scenario method, which
the authors repeatedly demonstrated with quotations from extant, relevant literature.
Bereft of theory. Shortly after Martelli’s (2001) critique, Chermack (2002, p. 25) assessed the
status of theory in scenario planning and concluded that it was “dismal.” Chermack’s review of
major contributions to scenario planning revealed analytical emphasis on practical application
at the expense of explicit theoretical considerations and moderate evidence that scholars even
occasionally conflated “method and theory” (Chermack 2002, p. 26). In an inextricably bound
statement, Martelli (2001, p. 68) also characterizes Peter Schwartz’s (1991) seminal text, The
Art of the Long View, as theoretically “flimsy;” without theoretical support, Martelli (2001,
p.68) states, the approach cannot and “does not really tell [readers] much about how to build
scenarios and use them in strategic planning.”
As a corollary element of methodological chaos, concern over the lack of theoretical
support for scenario planning remained essentially dormant after being voiced by Chermack
(2002). Recently, however, there is evidence of renewed scholarly interest in the underpinnings
of scenario planning. Predictably though these scholars lament the state of theory in the field
rather than appreciate that theory and method are, once again, being considered in tandem.
To begin, the authors provide Chermack’s (2002, p. 26) original language:
This focus on practical application and development can certainly be appreciated as the
refinement of these methods has, in some cases, produced agile organizations that seem
to be able to anticipate change. One need only look at [Shell’s] success with scenarios
to see this impact. On the other hand, some scenario projects have resulted in
remarkable failure and there has been little effort in searching for the cause. The
greatest danger in this situation is atheoretical application.<FOOTNOTE: Emphasis
added.>
Bradfield (2008) acknowledges Chermack’s (2002, p. 26) concern over “atheoretical
application,” thus, more forcefully linking the field’s practice-orientation to method with its
lack of theoretical undergirding; Bradfield (2008, p. 198-199) writes that:
according to Khakee (1991) ... “few techniques in futures studies have given rise to so
much confusion as scenarios” (p. 52). This confusion may be explained by the fact that
unlike other long-range forecasting methods there appears to be no solid theoretically
based foundation underpinning scenario techniques. As a number of writers have noted,
there is in fact “a paucity of systematic research” (Kuhn & Sniezek, 1995, p. 148),
leading Chermack (2002) to conclude that “the status of theory development in the area
of scenario planning is dismal” (p. 25). This is explained by the fact that the growth in
popularity of scenarios has happened for practical reasons rather than theoretical ones,
the consequence of which is that “theoretical research and sophisticated tools have been
neglected in favour of multiple applications” (Godet, 1990, p. 88). <FOOTNOTE:
Emphasis added.>
Bradfield et al. (2016, p. 60-61) return to essentially the same language in 2016:
… [t]he consequence, according to Khakee (1991), is that ‘few techniques in futures
studies have given rise to so much confusion as scenarios’ (p. 52). This ‘confusion’
results from the fact that there is a paucity of theory underpinning the use of scenarios
as a means to consider the future, leading Chermack (2002) to conclude that ‘the status
of theory development in the area of scenario planning is dismal’ (p. 25). This is equally
true of futures studies in general, which Miller (2006) contends, lacks a coherent and
commonly accepted foundation when compared to other well- established academic
disciplines. Godet (1990) notes that the absence of a theoretical underpinning for
scenario planning is because the growth in popularity of scenarios has happened for
practical reasons rather than theoretical ones, and as a result ‘theoretical research and
sophisticated tools have been neglected in favour of multiple applications’ (p. 88).
<FOOTNOTE: For a similar rendition of this passage, see also Wright et al. (2013).>
However, this time, Bradfield et al. (2016, p. 60-61) provide further development of the issue,
implicating a conflict of interest associated with practitioners and their retrospective accounts
as well as a conflict of interest, echoing Martelli’s (2001, p. 63) concern over a lack of peer
review, with regard to objective judgment of the effectiveness of the scenario method; they
write that:
… [c]onfirmation of this comes, firstly, from Hodgkinson and Healey (2008, p. 437)
who note that most of the scenario literature comprises ‘retrospective accounts of
practising advocates . . . [and] individuals with significant vested interests in the
phenomena of study’; and secondly Tetlock (2005), who suggests that ‘Scenario
consultants should not, of course, be the final judges of their own effectiveness. When
pressed for proof, the consultants have thus far offered only anecdotes, invariably selfpromoting ones’ (p. 191).
Derbyshire (2016a, p. 47) justifies offering concepts from complexity science based on the
current absence of theory to support futures studies practices and practitioners in general:
The complexity-science concept of the irreversibility of time, then, set in the context of
the problem of ‘crucial decisions’, can therefore be used to theoretically underpin the
practical tools widely-used by FS practitioners for consideration of the future. This is an
important benefit to be derived from a complexity-orientated FS. Complexity science is
a framework able to provide solid theoretical foundations for the practical techniques
employed in FS, for which there is often currently an absence of any underlying
theoretical justification—a fact that some in the FS field consider to constrain its
development as a discipline (Chermack, 2002, 2004). <FOOTNOTE: Emphasis added.>
Derbyshire (2016b, p. 1) again, a few months later, identifies the solid-state conundrum facing
the field, namely, that even in the context of advancing theory in futures studies, the repetition
of Martelli’s (2001) claim lingers:
Chermack ... commented that ‘the status of theory development in the area of scenario
planning is dismal’ (Chermack, 2002, p.25) and that there is insufficient development of
theory to support the ‘fast growing’ practice of scenario planning (Chermack, 2005,
p.60). However, some progress has been made in addressing this issue in recent years for example, by Phadnis et al. (Phadnis et al., 2014), who have recently set out an
explicit set of theoretical axioms for scenario planning in this journal. Similarly, a
number of augmentations to the ‘standard’ Intuitive Logics' (IL) approach to scenario
planning have been set out in the recent literature, and the case for making these
adaptations has drawn on theoretical discussions related to, for example, structuration
theory (MacKay and Tambeau, 2013), indeterminism (Derbyshire and Wright, 2014;
Wright et al., 2013; Wright and Goodwin, 2009) and complexity theory (Wilkinson et
al., 2013), thereby adding more theoretical flesh to the practical scenario-planning
process. Yet, despite this, it is still widely held, including by those having carried out
what theoretical work does exist, that scenario planning remains underdeveloped
theoretically. For example, Phadnis et al. (Phadnis et al., 2014) state that there remains a
‘lack of theoretical grounding’ for scenario planning, and Bowman (Bowman, 2015,
p.79), writing very recently, implies the same.
The upshot is as follows: methods in the field are based on practice rather than theory. Scholars
and practitioners may encounter a sizable conflict of interest when their objective, empirical
understanding of the effectiveness of scenarios and scenario methodology come into steady
contact with their role as scholarly or professional advocates (or both) for scenario planning.
Even as evidence of theoretical advancement accumulates, for example, sensemaking (Wright,
2005), organizational learning (Chermack, 2008), evolution (Evans, 2011), zen and aesthetics
(Ramirez & Ravetz, 2011), causation and inference (Moriarty, 2012), complexity theory
(Wilkinson et al., 2013), potential surprise theory (Derbyshire, 2016b), or consensus and social
negotiation (Rowland & Spaniol, 2017), the claim that the field is bereft of quality theory
continues unabated.
Concluding remarks
As has been demonstrated, scholars in futures studies, especially experts in scenario planning,
routinely preface scientific communications by reiterating confusion, internal to the field, with
regard to the absence of shared foundational definitions, a generalized lack of theory supporting
scenario methods, and concern regarding the vast discretion facilitators wield in the application
of those planning methods. The net result, which is thought to plague the field, is constituted by
dismal theory (Chermack, 2002) and methodological chaos (Martelli, 2001). Though
conspicuous repetitiveness of this formulaic message is apparent to even casual observers of the
literature, few scholars have sought to demonstrate or examine the phenomenon.
For the time being, consensus with regard to dismal theory and methodological chaos
seems unflappable and the cycle of reinforcement seems bound to continue. The claims being
repeated are overstated, framed as effectively non-negotiable, and seemingly insurmountable.
After all, even rejection of the claim requires restatement of the claim and this too opens the door
for reification. Please forgive the crutch of metaphor, but scholars endowed with steering the
proverbial ship in futures studies continue to repeat that they are lost at sea; they re-bottle that
message and they throw it back overboard, over and again. This reveals, in effect, the cycle that
fuels the paradox of scenario planning that this article is devoted to. The cycle of reinforcement
operates in the following two ways: scholars characterize the state of theory as dismal, and, in
turn, contribute a theory; scholars characterize the field as suffering from methodological chaos,
and, in turn, provide a typology. The authors consider the former and then the latter.
Framing theory as dismal affords scholars the near carte blanche opportunity to adopt
theory from various outside fields untethered to the ontological, epistemological, and
methodological assumptions of futures studies. Accounting for all theories imported into the
scenario planning literature is beyond the scope of this article; amusingly, they are too
numerous to recount here (e.g., Chermack & Lynham, 2002; Hideg, 2007; Karlsen, Øverland,
& Karlsen, 2010; Rohrbeck, Battistella, & Huizingh, 2015); however, to name but a few,
consider the theory of aesthetics (Ramirez & Ravetz, 2011), the behavioral theory of the firm
(Gavetti, 2012; Gavetti et al., 2012), complexity theory (Wilkinson et al., 2013), empirical
philosophy (Rowland & Spaniol, 2015), managerial cognition (Hodgkinson & Clarke, 2007),
evolutionary theory (Evans, 2011), organizational learning (Chermack & Swanson, 2008),
potential surprise theory (Derbyshire, 2016b), sensemaking (Li, 2014; Wright, 2005; Weick,
1979), consensus and social negotiation (Rowland & Spaniol, 2017), zen philosophy (Ramirez
& Ravetz, 2011), and even work on ontology (Rowland & Spaniol, 2015; Poli, 2011; Walton,
2008). Far this vantage point, there is an appreciable variety of theory in the scenario planning
literature. As Derbyshire (2016a, p. 1) rightly points out, “despite this, it is still widely held,
including by those having carried out what theoretical work does exist, that scenario planning
remains underdeveloped theoretically.” All these contributions to theory appear as though they
help fill the proverbial “hole;” however, as they mount, they paradoxically clutter the literature
and thereby distance the field from the sort of shared foundational theory indicative of
paradigmatic “normal science” (i.e., Kuhn, 1977).
Framing methodology as chaotic affords scholars the near carte blanche opportunity to
justify the creation of typologies in an effort to restore some sense of methodological
orderliness to the practice of scenario planning as it is rendered in scholarly accounts found in
futures studies. Accounting for all typologies developed for the scenario planning literature is
also beyond the scope of this article; amusingly, they are too numerous to recount here, some of
which, but not all, pre-date and have helped give rise to the concern that scenario planning is
overrun by methodological chaos (e.g., Amara, 1981; Amer et al., 2013; Biggs et al., 2007;
Bishop et al., 2007; Börjeson et al., 2006; Bunn & Salo, 1993; Dreborg, 2004; Ducot &
Lubben, 1980; Dufva & Ahlqvist, 2015; Georghiou & Keenan, 2004; Godet & Roubelat, 1996;
Heugens & Van Oosterhout, 2001; Huss & Honton 1987; Masini, 1993; Popper, 2008; Ramirez
& Wilkinson, 2014; Stewart, 2008; Tapio & Heitanen, 2002; Van Notten et al., 2003;
Wilkinson, 2009; 2013; Wilkinson & Edinow, 2008). It is the orderliness of typologies that
makes them so appealing and, ergo, the obviously appropriate solution to methodological
chaos; however, as these typologies are posited and subsequently grow in number, despite their
outward orderliness, masses of typologies end-up contributing to the disorderliness that
characterizes the chaotic methodological environment in scenario planning.
Crucially, if the dismal/chaos claim were not even provisionally plausible to peer
reviewers responsible for gatekeeping in this scholarly community, then the palpable need for
the contribution (i.e., for more theory or another typology) is diminished and each subsequent
contribution is less justified than the last. Thus, if every attempt at resolving the controversy
necessarily verifies the unresolved nature of the concern, then, in the end, even scholars with a
vested interest in resolving the controversy are forced to reify it in the process of attempting to
resolve it. The dismal/chaos claim is, thereby, granted immortality. The moment we inquire:
“Are dismal theory and methodological chaos dead?” “Long live dismal theory,” scholars will
respond; “Long live methodological chaos.” Thus, though the claim seems liberating, it is not.
Scholars are left with little room to maneuver in this constricted intellectual space; they
encounter few functional choices beyond working within the confines of the current
framework. They repeat the claim and thereby join the chorus and satisfy journal editors and
their peer reviewers. The claim, though seemingly radical, is inherently conservative.
If the claim is itself outside of the actual practice of scenario planning and not contained
in any theory or methodology associated with it, then voicing the it is firmly part of the social
practice of scientific claims-making and, therefore, part of the social drama that is publishing in
the postmodern age. Thus, the claim may function as a cue among insiders. Once the embedded
nature and institutionalized need of the dismal/chaos claim is finally recognized in its full
complexity, this immediately raises the possibility that stating the shared concern has become
as a signal amongst active scholars and a reality in and of itself. Scholars may be using the
claim as a bid to manage the expectations of reviewers, editors, and readers, by reminding them
of the unresolved controversy that remains open despite efforts to close it, which serves to
underscore the “crisis” status that the field suffers from (i.e., that “dismal” theory is an
undesirable state of affairs and that action must be taken to improve the methodological
orderliness of the field). Such “crisis” claims may go relatively unchallenged during peer
review; no doubt, some active reviewers have contributed to the field under similar arguments
and, thus, few scholars (if any) would benefit from challenging the claims and have their
previous work called into question. Thus, once initiated, the cycle is difficult to reverse. When
the claim is initially repeated, it is difficult to discontinue repeating it. Gatekeepers in the peer
review process may have a vested interest in keeping the claim alive and relevant, making
repetition acceptable. The claim reflects consensus in the field and is, therefore, nearly
impossible to reject on that ground too, making repetition essential to some scholarly
accounts.<FOOTNOTE: Reviewer 1 rightly pressed the authors on this point:
Should peer-reviewers and editors immediately stop accepting papers that claim there to
be methodological chaos? We see once more here the problem of reflexivity and the
mess one ends up in if we go down the post-modern route, because that would then
mean I must reject this paper, otherwise I am a peer-reviewer who is contributing to the
problem.
The authors appreciatively responded, in the letter back to the editor and reviewers:
… we do not say that editors should stop accepting them or that scholars should stop
submitting them. We do identify that as gatekeepers and producers, they play a role.
The reflexive tension here -- called a “problem” by the reviewer -- positions everyone
(i.e., the editor, the reviewers, the authors, potential future readers, etc.) in a difficult
position to easily resolve, but it is the state we find ourselves in (literally, as in, in this
sentence from the reviewer and in this sentence in response from the authors). That
tension, “should we continue to publish papers that use this trope?”, is a really hard one
because by publishing THIS paper [that we are reviewing now] the following answers
seem to emerge (provided the article is in professional shape and actually fit for
publication). “Publish it” implies we should question papers (like this) that repeat the
claims. “Don't publish it,” in a way, implies we should continue to accept papers (like
this) that repeat the claims.>
Taking a step back, in demonstrating this pattern, some awkward realities set in (see,
e.g., Latour and Woolgar, 1986; Passoth, Rowland, 2013). The authors would be remiss not to
admit that it is unfair to problematize the repetitiveness of the claims under scrutiny after
having repeated the same claims during analysis. Meme-like repetition of claims is nearly
impossible to draw analytical attention to without contributing to the repetition called into
question in the first place. There is no safe, detached space to level such observations. To wit,
reflexive scholars ask whether social scientists can “go on being instrumentally realist in …
[their] own research practices while proclaiming the need to demystify this tendency among
natural scientists?” (Latour & Woolgar, 1986, p. 275–6) By extension, in drawing analytical
attention to the claim, the authors must, in principle, admit to reinforcing the unresolved
character of theory and methodology in scenario planning, if only inadvertently.
In closing, we restate the paradox. If, as a field, we view the dismal/chaos claim as selfcontradictory, because theory and typologies are plentiful even if few constitute firm
foundation, then this is a problem of perspective (see, e.g., Wilkinson & Edinow [2008] on
post-normal science). The field should reject the claim, accept as wealth the ample theory and
methods available, and resist the temptation to view the field as impoverished. In contrast, if we
view the same claim as reasonable, because the claim, upon repetition, fails to generate the firm
foundation scholars claim the field so desperately needs, then this is a problem of process (see,
e.g., Schoemaker [1993] on demands for enhanced empiricism). The field should accept the
claim, discontinue unabated expansion of theory and typology, and devote substantial future
effort toward empirically assessing theory and method. Both positions are reasonable and
unreasonable for the same reasons, hence, the scenario planning paradox.
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