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A PERFORMANCE EVALUATION OF LIFE INSURANCE
CORPORATION OF INDIA AND OTHER PRIVATE LIFE
INSURANCE COMPANIES
IRSHAD AHMED
Dr. U. SURYA RAO
ABSTRACT
It is worth interesting to note that the origin of the concept of insurance is very old and dates
back almost 4500 years go in the ancient empire of Babylonia.
This concept prevailed and
developed during the medieval period in Europe. Public sector life insurer and private sector life
insurer in India or playing
An important role in promoting India‟s economic development in tertiary sector, life insurer
generating the surplus savings from the public which will be invested in to various central and state
government approved securities in different avenues. Life insurer covers the life risk of both
individual and group which benefits most of the insurable population of the country in the form of
density and penetration. Attraction of life insurance business is mainly depends upon their products
and services. There was a lot of cut throat competition as well as profiteering. As a result life
insurance corporation of India (LIC) came to existence on 1st September, 1956 after nationalization
of all the insurance companies engaged in the life insurance business. Consequently, Insurance
Regulatory and Development Authority (IRDA) have been established under IRDA Act, 1999 to
regulate the insurance business in the country. As a result, private sector has been allowed entry
ASSISTANT PROFESSOR, DEPARTMENT OF MANAGEMENT STUDIES, AALIM
MUHAMMED SALEGH COLLEGEOF ENGINEERING, AVADI, CHENNAI, TAMIL NADU,
INDIA
PROFESSOR (Retd.), DEPARTMENT OF MANAGEMENT STUDIES, MADURAI
KAMARAJ UNIVERSITY,MADURAI, TAMIL NADU, INDIA
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both in general and life insurance sector in India. The Indian life Insurance Industry has geared up
in all respects, as well as it being forced to face a lot of healthy competition from many national and
international private sector insurance players. The descriptive and analytical secondary data based
study was conducted with an objective to evaluate the
Performance of Life Insurance Corporation of India and other private insurance companies.
The suggestions and findings recommended by the researcher will be extremely useful for the life
insurance companies to apply and follow in the future.
KEYWORDS:
Market Share, Phenomenal Growth, Profit, Micro Insurance, Liberalization
INTRODUCTION
Life Insurance Corporation of India was the only company prior to liberalization and the
monopoly of LIC breaks with the entry of private insurance companies .The Indian insurance
industry was opened for private insurers in the year 1999, with the enforcement and establishment of
Industrial Regulatory and Development Authority Act. Insurance sector in India is one of the
booming sector of the economy.
Life Insurance is a professional service which is characterized by high involvement of the
customers, due to the importance of tailoring specific need, the variability of the products available,
the complexity involved in the policies and processes and ultimately the need to involve the
consumer in every aspect of transaction. Life insurance more fondly known as Life Assurance has,
in recent times ceased to be only a „protection‟ or „Legacy‟ for the family and has turned into an
important investment outlet.
Insurance industry seems to surpass the tough times in the world with the help of support
provided by government. The Insurance sector in the world seems to be emerging through difficult
times, with significant support from the government. The Insurance sector in india has completed a
full circle from being an open competitive market to nationalization and back to a liberalized market
again. From 2000, many private players entered into insurance industry with effect of privatization
of insurance sector as per R.M.Malhotra commission‟s recommendations and formation of IRDA.
Insurance industry contributes to the financial sector of an economy and also provides an
important social security net in developing countries. The growth of the insurance sector in India has
been phenomenal. The insurance industry has undergone a massive change over the last few years
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and the metamorphosis has been noteworthy According to government sources, the insurance and
banking services‟ contribution to the country's gross domestic product (GDP) is 7% out of which the
gross premium collection forms a significant part. The funds available with the state-owned Life
Insurance Corporation (LIC) for investments are 8% of GDP.
REVIEW OF LITERATURE:
RAO in his paper examined the efficiency of the LIC, in physical and financial terms.
Insurance, being essentially a service industry a distinct set of criteria (both physical and
financial)had been developed to evaluate its overall efficiency. There has been a significant
improvement in the physical performance of LIC, But the financial performance in terms of
Profitability had not been up to the expected level. The LIC should vigorously try to improve the
operational efficiency to benefit the policyholders and to compete in a liberalized environment.
Krishnamurthy, S.Mony S.V. Jhaeri, N. Bajsgu. S. Bhat S and Dixit M.R. (2005), in the
paper titled “Insurance Industry in India; Structure, performance and Future Challenges”, has clearly
explained the status and growth of Indian Insurance Industry after liberalization and also presents
future challenges and opportunities linked with the Insurance Industry. Insurance is the backbone of
country‟s risk management system and influence growth of an economy in several ways. Penetration
of Insurance largely depends on availability of Insurance products, Insurance awareness and quality
of services. The future growth of this sector will depend on how effectively the insurers are meeting
the expectations of their customers and able to change the perceptions of the Indian consumers and
make them aware of the insurable risks. On the demand side, the rises in income will trigger the
growth of Insurance. The process of reforms has enhanced competition, provided a choice to the
customers, improved the efficiency level of the industry and obligated the insurers to provide social
and rural sectors. LIC continues to remain strong in rural areas while in major urban and metros the
private insurers have made their presence felt.
Tripathy S (2009) in his dissertation report on “A comparative analysis of LIC and Private
Insurance companies”. The main objective of the study is to compare the performance of LIC and
private life insurance companies. The study was analytical and based on secondary data sources.
Comparison between LIC and private insurers has been done on the basis of size, growth,
productivity, and grievance handling mechanism. Private companies are giving direct competition to
LIC, LIC is a dominating player even after privatization and abundance scope of insurance
expansion in the Indian market, LIC is having huge customer base being an old giant are some of the
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main findings of this study. He concluded that LIC is a most popular and leading brand but with
aggressive marketing approach; private companies are giving direct competition to LIC.
IMPORTANCE OF THE STUDY:
In a period of less than half century, the insurance sector in the country has competitive
market. The entry of private players in the Indian insurance market has changed the nature of
competition and the companies of these players have increased customer awareness. This has led to
rapid increase in insurance business and a sizable gain of this has also been reaped by LIC. It
amazing to note that new players have already started capturing the market share of LIC.
OBJECTIVES:
companies in this competitive scenario.
To know the performance of life insurance corporation of India and other private life insurance
To evaluate the status of Life insurance corporation of India with other private insurance companies.
RESEARCH METHODOLOGY:
Type of Research
: Descriptive and Analytical Research
Data Collection
: Completely Secondary Based
Statistical Tools
: Bar graphs and simple tabulation.
DATA ANALYSIS AND DISCUSSION:
Post-Liberalization period (2001-2012)
Since from the inception the life insurance market in India witnessed dynamic changes and the entry
of number global life insurers has increased competition in the Indian Life insurance market. In the
present scenarios customers are more aware and conscious of the need of the life insurance to meet
uncertainties like sudden death, accident or protection against old age.
IMPACT OF LIBERALIZATION ON LIFE INSURANCE INDUSTRY:
LIC and private insurers have a significant role and exhorbitant contribution in the growth of an
economy. A performance analysis of both the sectors have been done based on some important
parameters like growth , profit and market share.
INSURANCE PENTRATION AND DENSITY IN INDIA:
Year
2001
2002
2003
Density
9.1
11.1
12.9
Penetration
2.15
2.59
2.26
Year
2007
2008
2009
Density
40.4
41.2
47.7
Penetration
4.00
4.00
4.60
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2004
2005
2006
15.7
18.3
33.2
2.53
5.53
4.10
2010
2011
55.7
49.0
4.40
3.40
GROWTH OF PREMIUM INCOME IN INDIAN LIFE INSURANCE INDUSTRY:
Premium income is the second major source of income of life insurance industry. It reveals
that total premium earned by life insurance industry increased from Rs.34898.47 crore in 2000-2001
to Rs.156041.79 crore in 2006-2007, registering a growth rate of 37.6 percent during the period of
study. Similarly, total premium earned by LIC increased from Rs. 348909.02 crore in 200-01 to
Rs.127822.84 crore in 2006-07 which showed a lesser growth rate of 21.3 per cent during the same
period. At the same time total premium earned by private life insurers increased from Rs.6.45 crore
in 2000-001 to Rs.28218.95 crore in 2006-07 crore in 2006-07, registering a tremendous growth in
rate of 250.4 per cent during the period of study. As a result the share of private life insurers in total
premium increased from 0.02 percent in 2000-01 to 18.08 percent 2006-07. Life Insurance sales up
14% (private life insurance companies have reported a 73% increase in first premium income. Life
Insurance corporation industry reported a 14% increase in first premium income at Rs.14,320.20
crore in April, June 2008,(Rs.12,511.80 crore in April ,June 2007.) The 18 private life insurance
companies reported a 73% increase in first premium at Rs.795.64 crore Rs.3,930.95 crore) LIC of
India reported a 12% decline in premium income at 7,524.56 crore (8,580.84 crore)
GROWTH OF TOTAL PREMIUM EARNED BY LIFE INSURANCE INDUSTRY:
NUMBER OF LIFE INSURANCE OFFICES:
INSURERS
2007
2008
PRIVATE
3072
6391
LIC
2301
2522
Industry
5373
8913
Source: IRDA Annual report 2011-12
2009
8785
3030
11815
2010
8768
3250
12018
2011
8175
3371
11546
TOTAL PREMIUM EARNED BY LIC & OTHER PRIVATE COMPANIES
Year
Ttotal premium earned LIC
Private companies
(Rs. In crores)
total premium (Rs.in crore)
2000-01
34890.02
6.45
2001-02
49821.91
272.55
2012
7712
3455
11167
Industry
34898.47
50094.46
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2002-03
2003-04
2004-05
2005-06
2006-07
2007-08
2008-09
2009-10
2010-11
54628.49
63533.43
75127.29
90792.22
127822.84
149789.99
157288.04
186077.31
67135.31
DISTRIBUTION OF OFFICES OF LIC INSURERS
INSURERS
METRO
URBAN
SEMI URBAN
PRIVATE
741
1393
3822
LIC
365
563
970
INDUSTRY
1106
1956
4792
Data collected from life insurers through a special return.
Source: IRDA Annual report 2011-12.
1119.06
3120.33
7727.51
15083.54
28218.95
51561.42
64497.43
79373.06
27864.73
OTHERS
1756
1557
3313
55747.55
66653.75
82854.80
105875.76
156041.79
201351.41
221785.47
265450.37
95000.04
TOTAL
7712
3455
11167
NEW POLICIES ISSUED LIFE INSURERS:
INSURERS
2010-11
2011-12
LIC
370.38 (-4.70)
357.51 (-3.47)
PRIVATE SECTOR
111.14 (-22.61)
84.42 (-24.04)
TOTAL
481.52 (-9.53)
441.93 (-8.22)
Life Insurance companies in the private sector have posted a negative growth in May 2009 in
new business premium collections. According to IRDA the overall life insurance sector collected
Rs.8654 crore premiums (Rs.8119.28 crore in May 2008.
Private life insurance posted 16% drop in new business premium. Collection to Rs.3,299
crore (3,948 crore) The public sector was buoyed by LIC of India which recorded 28% growth in
new business premium collection to 5,355 crore (4171 crores). Private life insurers have been doing
business during the financial year 2010-11 with a growth of approximate 2% on an average whereas
LIC has been able to regained the market share to the extent of approximate 23% with total premium
collection to the extent of Rs.86,444 crores. In the budget for 2011-12 the Finance Minister Sri
Pranab Mukherjee has slapped services tax on certain category of life insurance business which will
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enhance the cost of the life insurance premium. Further no relief has been announced for insurance
sector in any way. The insurance sector deserves sufficient incentive for savings through long term
insurance policies which caters to the need of the lower middle class and middle class population of
the country.
GROWTH OF LIC OF INDIA - An overview
AAM AADMI YOJANA: A new social security scheme for rural landless household was
launched on 2nd October 2007. Upto 31-03-2011, 17 states covered 1,77,47,480 heads of families of
rural landless household covered.
This shows tremendous changes in LIC”s history. In a competitive market there is greater
need to provide Insurance products that meet the needs of our customers. LIC therefore offers a
wide variety of products which fulfills the needs of different segments of the society. LIC had totally
52 products five new products introduced in the financial year 2010-11 LIC‟s Pension Plus, LIC‟s
Endowment Plus, LIC‟s BIMA Account –I, LIC‟s BIMA-Account –II, LIC‟s Samridhi plan.
MICRO INSURANCE: There is a phenomenal growth in Micro Insurance. The LICI‟s
commitment on Micro insurance is a boon to rural insurance. LIC‟s commitment is “To take life
insurance to the every nook and corner of the country.” Micro Insurance policies are sold through a
specialised well placed distribution channel and there are totally 9724 Micro insurance agents and so
for 441 villages declared as “Madhur Bimagram” under which each village gets an incentive in the
form of a community amenity financed by LIC.
PROFIT OF THE LIFE INSURANCE CORPORATION OF INDIA (Rupees in Crores)
Year
2000-01
2001-02
2002-03
2003-04
2004-05
2005-06
2006-07
2007-08
2008-09
2009-10
2010-11
Profit
316.55
821.79
496.97
551.81
708.37
631.58
773.62
844.63
957.35
1060.72
1171.80
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2011-12
1313.00
LIC of India has reported net profit of Rs.1313 crore i.e. an increase of 12.08 per cent over
1172 crore in 2010-11. During the financial year 2011-12 Life Insurance Industry reported net profit
of Rs.5,974 crore as against Rs.2657 crore in 2010-11. Life Insurance industry reforded a premium
income of Rs.2,87,072 crore during 2011-12 as against Rs.2,91,639 crore in the previous financial
year; registering
a negative growth 1.57 percent while private sector isurers posted 4.52 percent
decline (11.08 percent growth in previous year) in their premium income, LIC recorded 0.29 percent
decline (9.35 percent growth in previous year.)
Life Insurance sector made Rs.2, 657 – crore profits in 2010-11. The country‟s largest public
sector insurer, LIC, reported net profit of Rs.1,172 crore, an increase of 10.47 percent over Rs.1,061
crore in 2009-10. The largest private sector life insurer ICICI Prudential reported profit of Rs.808
crore for the second year in a row after incurring losses for eight consecutive years. The life
insurance industry recorded a premium income of Rs.2,91,605 core during 2010-11 against
Rs.2,65,447 crore in the previous financial year, registering a growth of 9.85 per cent. The LIC‟s
active agents strength has declined from 13,40,067 to 12,93,816 in 2011. The LIC‟s premium
points have increased in numbers from 10,980 to 15,567 this shows a good trend in LIC‟s growth.
TRAINING FOR FILED PERSONNEL AT IN-HOUSE TRAINING CENTRES OF LIC
AGENTS DETAILS OF LIC ZONEWISE: (According to 2010-2011 data)
Zone
Central
Eastern Zone
Eastern Central Zone
North Zone
North central zone
South zone
South Central zone
West Zone
Total
Previous year
Agent
27,666
42,074
40,045
1,51,173
85,968
67,428
59,699
2,33,679
7,07,732
10,66,148
PROFIT & LOSS OF OTHER PRIVATE INSURANCE COMPANIES:
Year
2000-01
Birla Sunlife
(80.32) Loss
ICICI Prudential
0.22 Profit
Bajaj Allianz
NA
SBI Life
NA
AVIVA
NA
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2001-02 (36.10) Loss
(105.09) Loss
(15.65) Loss
2002-03 (60.96) Loss
(147.18) Loss
(26.55) Loss
2003-04 (77.74) Loss
(223.91) Loss
(26.81) Loss
2004-05 (60.61) Loss
(211.62) Loss
(36.75) Loss
2005-06 (61.13) Loss
(187.88) Loss
(98.54) Loss
2006-07 (139.74)Loss
(648.91)Loss
(71.70)Loss
2007-08 (445.28)Loss
(1395.06)Loss
(213.89)Loss
2008-09 (702.14)Loss
(779.70)Loss
(70.68)Loss
2009-10 (435.50)Loss
257.97Profit
542.28Profit
2010-11 305.00Profit
807.97Profit
1057.04Profit
2011-12 461.00 Profit
1384.00 profit
1311.00 Profit
Source www.irdaindia.org (Annual Reports of last Eleven yrs)
(29) Loss
(74.9) Loss
(16.41) Loss
(11.50) Loss
20.3 Profit
38.30Profit
34.38Profit
(26.31)Loss
276.45Profit
366.34Profit
566.00Profit
NA
NA
(64.20) Loss
(90.97) Loss
(143.87) Loss
(131.75)Loss
(202.49)Loss
(495.05)Loss
(344.72)Loss
28.75 Profit
74.00 Profit
Interpretation: It has been revealed form the above table that the profit of Life Insurance corporation
of india is shown a growth in the period of 2001-2002 , and there is declining trend of profit in
2003-2004,and again a healthy competitive trend shared with
Private insurance companies. From 2008-09 consistently there is a increasing in the profit of LIC.
The policies has increased and another reason is impact of awareness and entry of private life
insurance in the market makes healthy competition.
Out of the 23 life insurers in operation during 2010-11, twelve companies reported profits. The
companies include life insurance corporation (LIC) , ICICI Prudential, Birla Sunlife, Max New
York, Bajaj Allianz,SBI, Kotak Mahindra, TATA AIG, MetLife, Aviva, Sahara India and Shriram.
Birla Sunlife, Max New York and TATA AIG reported profits of Rs.305 crore, Rs 194 crore,and
Rs.52 crore respectively after incurring losses for nine successive years.
The operating expenses towards life insurance business stood at Rs.32,942 crore in 2010-11, against
Rs.28,888 crore in 2009-10.
The cumulative losses of the life insurance industry as at 31, 2011, stood at Rs.20,569, compared
with Rs.20,143 crore in 2009-10.
The largest private sector life Insurance ICICI prudential reported profit of Rs.1,384 crore for the
third year in a row(808 crore in 2010-2011)
After incurring losses for eight consecutive years Birla sunlife, Max life and TATA AIA reported
profits of Rs.461 crore,460 crore,and 260crore respectively for the second year in succession after
incurring losses for nine successive years.
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Bajaj Allianz reported net profit of Rs.1311 crore for the third consecutive year(1057 crore in 201011)
SBI life reported profit of Rs.556 crore, The insurer reported profits 6 out of 7 yrs that is other than
2008-09.
AVIVA reported profit of Rs.74 crore for a second time a row (29 crore in 2010-11).
MARKET SHARE IN TERMS OF TOTAL PREMIUM (IN %)
FINANCIAL YEAR
2001-2002
2002-2003
2003-2004
2004-2005
2005-2006
2006-2007
2007-2008
2008-2009
2009-2010
2010-2011
2011-2012
Source: LIC Annual Reports
LIC
99.46
97.19
95.29
90.67
85.75
81.90
74.39
70.92
70.10
70.67
70.68
PRIVATE INSURERS
0.56
2.01
4.71
9.33
14.25
18.10
25.61
29.08
29.90
29.33
29.32
Interpretation: It has analysed that the market share of LIC‟s market share has declined consistently.
Though LIC is dominant player but private insurance companies gradually capturing the market in
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the insurance sector. It has observed that private insurance companies are consistently showing
increased trend in the market share. At the sametime Life insurance corporation of India has crossed
the land mark of 2.5 crores of policies as on 2011.
During 2011-12, LIC at the national level had sold 357 lakh policies, commanding 80.90 per cent of
the market share of new policies issued and its total first-year premium was pegged at over
Rs.81,514.49 crore including Rs.38,9055.06 crore premium through pension and group schemes
tagging 71.38 percent of the market share.
DIVERSIFIED ACTIVITIES:
LIC Housing Finance Ltd with its corporate office in Mumbai has 7 Regional offices, and 13
back offices ,other than this 183 marketing offices and 1 customer service point in the country. The
company‟s share are listed on the Bombay stock Exchange and National Stock Exchange and its
Global Depository shares (GDS) listed on the Luxembourg stock exchange. The company is rated
„AAA‟ by CRISIL and CARE.
Outstanding loan as on 31-03-2011, Rs.51090 crores Growth for the year +34 percent
Loan amount sanctioned during the year 2010-11, Rs.22603 crores +25 percent
Loan amount disbursed during the year 2010-11, Rs.19912 crores + 34 percent
Net profit for the year 2010-11, Rs.974.49 crore + 47 percent
FINDINGS:
The life insurance industry recorded a high premium income of Rs2,91605 during 2010-11.
LIC‟s profit has consistently shows a positive trend to ahieve profit in the cut throat competition of
the insurance sector.
The private life insurance companies with great struggle out of 23 insurance companies ,11
companies has achieved a profit and shows a positive trends are showing to achieve in the future
also.
It has analyzed that LIC‟s market share has declined consecutively from 2005 .
LIC had a lion‟s share in profit, growth and market share it shows that LIC would maintain the profit
and growth and simultaneously will get the market share.
It will be a red letter day in LIC‟s history to achieve their records in AAM AADMI YOJANA, and
MICRO INSURANCE schemes.
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If we see the total number of policies issued by LIC and private insurance companies, we find that
there is much more gap between them.
Though the income of private insurance companies is negligible when compared to LIC but then
also the pace with which they are increasing their income is tremendous.
It shows private insurance companies are expanding their business and will certainly going to give a
very tough competition to LIC in forthcoming years.
Based on the performance evaluation of LIC and private insurers, it is found that premium income,
number of policies, total income and market share of LIC is more than the private insurers. This
shows that LIC is better than private insurers and people most trusted brand with leading market
position even after privatization.
SUGGESTIONS:
Awareness about life insurance and its utility value has still to be spread over within the lower
middle class segment for their safety and security and make them habitual investor for their future
need.
To achieve better insurance penetration, the healthier competition has to be intensified by both the
sectors and they should come up with new innovative products to offer greater variety or choice to
the customers and also make improvement in the quality of services and sell products through
appropriate distribution channel to win-win situation for both the parties.
To boost up the LIC‟s policies agents are the root cause , in this connection the agents should play a
vital role in the insurance sector.
CONCLUSION
India is among the important emerging and effective insurance markets in the world. Life
insurance will grow very rapidly over the next decades in India. From the above discussion it is
evident that life insurance industry expanded tremendously from 2000 onwards in terms of offices,
agents, new business polices, premium income etc. It shows that LIC‟s market share deteriorating
and again there is a trend to slowly get back to the previous. Even Life Insurance Corporation is
doing better business than 10 years before, with the entry of private life insurers awareness of life
has gone up and the LIC of India is taking utmost advantage of the same. Micro insurance and rural
insurance is the need of the hour. Private Insurance companies with its new innovative products and
A Quarterly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories
Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage, India as well as in Cabell’s Directories of Publishing Opportunities, U.S.A.
International Journal of Research in Social Sciences
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247
IJRSS
May
2013
Volume 3, Issue 2
ISSN: 2249-2496
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better strategies expanding their business and will certainly going to give a tough competition to LIC
in the forthcoming days.
REFERENCES
LIC of India Annual Reports
Analytical study on Indian Life Insurance Industry in Post Liberalization.
No.2(2012)
IRDA Annual Reports 2010-11,2011-12
International Journal of Social Science Tomorrow vol. I No.2 Dr.AnshujaTiwari, BabitaYadav;
Life Insuance Corporation of India: An overview of its performance. Dr. H.H.BHARADI Volume
Life Insurance Today various issues
Department of Business Management
deepa.n@thehindu..co.in
Role of Life Insurance Corporation in Insurance Sector in India. Dhruva Rani, R.D. Gandi
Index of articles, Business, International Business Publications, Business Line articles;
Indian Business Review Online News Magazine on Indian Industry.
India.
Dr.SarikaTripathi.
Global Economic Research ; A Comparative study of public & private Life Insurance companies in
Researchers World; Indian Life Insurance Industry the changing trends; Dr. ArnikaSrivastava,
Bajaj Allianz Annual Reports 2011-2012
A Quarterly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories
Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage, India as well as in Cabell’s Directories of Publishing Opportunities, U.S.A.
International Journal of Research in Social Sciences
http://www.ijmra.us
248