Supervising Higher Degree Research (HDR) candidates at a distance:
What do emerging virtual world technologies have to offer?
Julie Willemsa, Helen Farleyb, Allan Ellisc, Debbie McCormickd, Dan
Walkere
a
DEHub, University of New England, Armidale, Australia;
Australian Digital Futures Institute, University of Southern Queensland,
Toowoomba, Australia;
c
School of Commerce and Management, Southern Cross University, Lismore,
Australia;
d
Behavioural Studies, School of Political and Social Inquiry, Monash University,
Caulfield, Australia;
e
School of History, Philosophy, Religion and Classics, University of Queensland,
University, Brisbane, Australia.
b
a. Dr. Julie Willems, DEHub, University of New England, Armidale, NSW,
2351, Australia, +61 402 208 879, Julie.Willems@une.edu.au
b. Dr Helen Farley, Australian Digital Futures Institute, University of Southern
Queensland, West Street, Toowoomba, Qld, 4350, Australia, +61 7 4631
1738, helen.farley@usq.edu.au
c. Associate Professor Allan Ellis, School of Commerce and Management,
Southern Cross University, Military Road, Lismore, NSW, 2480, Australia,
allan.ellis@scu.edu.au
d. Debbie McCormick, Behavioural Studies, School of Political and Social
Inquiry, Monash University, Caulfield, Vic, 3145, Australia, +61 418481621,
debra.mccormick@monash.edu
e. Dan Walker, School of History, Philosophy, Religion and Classics, University
of Queensland, Brisbane, Qld, 4072, Australia, +61 7 3365 2620,
danielbwalker@gmail.com
New information and communication technologies provide opportunities and
challenges for teachers. Emerging virtual world technologies, such as Second
Life, are a current example of this. Early adopters and innovators are currently
exploring what these technologies offer specific cohorts of students, such as the
distance Higher Degree by Research (HDR) candidate. This paper explores the
experiences of three educators and four HDR candidates using virtual worlds
as part of the supervisory process. Each case study explores the potentials and
pitfalls of the medium from the individual‟s perspective, and suggests solutions
to overcoming some of the challenges. Subsequent thematic analysis of the
case studies helps to support the field of literature on using virtual worlds in
formal education. Demonstrating the potential merit of virtual worlds to
support the HDR candidate, the paper concludes with a range of possible
research directions for this new and exciting field of study.
Keywords: higher degree research (HDR) candidates; distance education (DE);
supervisors; virtual worlds; Second Life (SL)
1
Introduction
Space, time, place and access to resources are the four tyrannies of participation in
higher education. In order to overcome these barriers, students enrol via distance
modes to undertake their qualifications, be these undergraduate courses, graduate
certificates and diplomas, through to higher degrees by research. A fifth tyranny that
may be encountered after enrolment is the feeling of isolation reported by many
distance students which, in turn, can lead to non-completions.
New information and communication technologies provide both opportunities
and challenges for teachers. While there is an array of existing media that are being
used to help to facilitate these processes, emerging virtual world technologies, such as
Second Life, are currently being noted as having the potential to overcome the many
challenges surrounding participation in formal education (Willems, 2009). Early
adopters and innovators are currently exploring what these mediums offer specific
cohorts of students, such as the distance higher degree by research (HDR) candidates.
This paper examines a specific subset of students engaged with distance
education as it considers the benefits and challenges of using virtual worlds such as
Second Life for higher degree by research supervision. It explores the experiences of
three educators and four HDR candidates who use virtual worlds as part of the
supervisory process. Each case study explores the potentials and pitfalls of the
medium from the individual‟s perspective and suggests solutions to overcoming some
of the challenges. Subsequent thematic analysis of the case studies helps bolster the
literature concerned with the use of virtual worlds in formal education. In addition to
2
demonstrating the potential merit of virtual worlds to support the HDR candidate, this
paper concludes with a range of suggested research directions for this new and
exciting field of study.
Media, MUVEs, Second Life and distance HDR supervisions
One of the challenges with distance supervision is finding a compatible technology
between supervisor and student for communication purposes (Orr, 2010) across
geographical or time zone differences. Beyond the learning materials themselves there
are many media that can potentially be used to lessen distance for the DE HDR
candidate. Laurillard (2002) argues that the range of media support different kinds of
learning experiences. Further, she classifies them into five principal groups, namely
narrative, interactive, communicative, adaptive and productive forms of media. In
terms of the DE HDR candidate, examples of the methods and technologies of
narrative media include written documents and/or accompanying comments; web
resources are examples of interactive media; whereas examples of communicative
media include telephone, email, formal video conferencing and Skype. These different
media forms are summarised in Table 1 (below).
Table 1. Five principal media forms in e-learning (Laurillard, 2002, p. 90)
Media forms
Methods/Technologies
Learning experience
Narrative
Print, TV, video, DVD
Interactive
Library, CD, DVD, Web resources Investigating, exploring
Communicative
Seminar, online conference
Discussing, debating
Adaptive
Laboratory, field trip, simulation
Experimenting, practising
Productive
Essay, product, animation, model
Articulating, expressing
3
Attending, apprehending
In terms of the DE HDR supervisory process, each of these media will provide
different learning and support opportunities. Skype has recently become more
frequently used in DE HDR supervisions as it can integrate a variety of media
simultaneously: text in the form of instant messaging, voice, real-time video images,
file transfer and desktop sharing (Bonfiglio, Mellia, Meo, & Rossi, 2009). Though
this free technology has transformed the face of distance supervision, it does have
some limitations. One of the main challenges reported is that even though users can
see and communicate with each other, users still feel separate and disengaged, with
the feeling of distance between users perpetuated.
Today, 3D virtual technologies are a new medium being explored to facilitate
distance HDR supervisory processes and momentum is gathering. These technologies
include multi-user virtual environments (MUVEs) of which Open Sim and Second
Life (SL) are examples. MUVEs are interactive simulated environments that can be
accessed by multiple users through an online interface. As these are multimodal
environments, like Skype, they potentially encompass a variety of media forms to
provide a diverse range of support capabilities for the distance HDR candidate. As
Koch (2007, n.p.) writes:
A website is an isolated, one-way communication channel, but Second
Life allows visitors to interact in real time using many different media at
once. For example, an avatar visiting a virtual meeting hall can view a
video while text messaging with another avatar watching the same video.
However, virtual worlds take the experience for the DE HDR candidate a step
further than applications such as Skype, for example, are able to. Through the three
dimensional nature of the environment, virtual worlds offer there is never true
immersion within the virtual space. They facilitate interaction through immersive
4
experiences. They enable communicative experiences via both visual and verbal
modes and, through the use of additional hardware, can also provide haptic
experiences for the participants. Adaptive learning can be induced through simulated
field trips and simulations, and virtual worlds provide an excellent means of costeffective exploration to accommodate access and equity issues. Finally, these
environments can provide opportunities for incorporating productive learning
experiences.
Second Life
Second Life (SL) (http://www.secondlife.com) is one of the highest profile
Multi-User Virtual Environments (MUVEs) currently being used by educators in
formal educational contexts. The reasons for this include the potential to easily
customise the environment and the ability to create and share content for specific
teaching and learning scenarios. Indeed, most of the content in this environment is
built and maintained by its users (residents) using their imagination to create objects
with the appearance and functionality they desire. It is currently the most mature and
popular social MUVE platform and it is used by educators around the world in a wide
range of discipline areas including nursing, engineering, drama, and language and
cultural studies.
Developed by the San Francisco-based company Linden Lab in 2003, SL is
best described as a social interaction platform. In effect, it draws on several existing
technologies that are already familiar to educators including synchronous and
asynchronous text chat, high quality graphics characteristic of gaming technologies,
hyperlinked resources and streaming video. Over its short development history it has
5
incorporated some additional technologies such as Voice over Internet Protocol (VoIP)
and the display of Web pages on any surface (called “web on a prim”).
The unique combination of such characteristics now inherent in this MUVE
render it not only a computer-mediated communications system and learning
environment, but also a visually engaging 3D world in which the user can become
immersed. This is not the total virtual immersion experienced by participants when
wearing a full-face visor, gloves and other body sensors. Rather, it is “desktop
immersion” in which the user is given the subjective experience of “being there” for
the purposes of increased engagement and flow.
SL has a number of advantages as a medium for DE teaching and learning.
The first relates to opportunities for participation. Semrau and Boyer (2008) suggest
that participation can be fostered both “in-world” (that is, within the medium of SL)
and out. This learning can be either formal (academic content, academic guidance and
support and/or information relating to the HDR candidature) or informal (modelling
supervisor behaviour and learning academic language through a virtual presence via
an avatar).
Second, MUVES such as SL provide opportunity for the fostering of a sense of
presence for learners that can be missing within distance education contexts. Moore
(1980, 1993) has previously described the challenges of transactional distance in the
DE environment. Beyond geographical and/or physical distance in educational
contexts, transactional distance relates to the perception of psychological distance
between learners such as DE HDR candidates and their supervisor(s). Garrison and
6
Anderson (2003) have argued that feeling this sense of “presence”, a sense of being
in, and of, the online world that is being interacted with, is essential for learning
online. Indeed, the sense of presence created by a visual display coupled with a sense
of control (autonomy) and the ability to manipulate the environment (constructive
competence) provides a deeply engaging learning environment. These findings are
supported by Ritzema and Harris (2008), who found that SL alleviated many of the
issues surrounding distance education in their particular context. In their study, 40%
of respondents lived in different time zones, 20% lived in different countries, and the
authors had not met one of the participants in a face-to-face educational context.
Third, through highly social and cooperative learning activities (Childress &
Braswell, 2006), SL can provide an opportunity to strengthen the sense of social
community. In formal education circles, this sense of a social community is
considered especially important for the success of distance learners (Brungard, 2008;
Smith & Berge, 2009). In relation to the DE HDR, these opportunities for
participation, in turn, help reduce the physical and psychological remoteness that
many candidates experience. Beyond social community, a community of practice may
also evolve. HDR candidates can meet and support each others as peers within the
MUVE.
Finally, SL provides opportunities for synchronous meetings, plus the
opportunity for the incorporation of multiple media simultaneously. This is an
important consideration for helping to minimise time and financial pressures on both
supervisor(s) and their DE HDR candidates alike, with the proviso being that issues
7
such as access and technology are not barriers to the embracing of such opportunities,
especially in terms of the DE HDR candidate.
Early adopter case studies on distance HDR supervisions in virtual worlds
What do the emerging virtual world technologies have to offer DE HDR
supervisions? In terms of the possibilities of facilitating the HDR supervision process,
six case studies encompassing the experiences of three educators and four HDR
candidates will explore the benefits and challenges from different perspectives. The
following sections explore the experiences of educators and/or their DE HDR
candidates who are at the forefront of trialling SL as a conduit for HDR supervisions
when separated by geography, time, resources, and/or place.
Case study 1: HDR supervisor 1
I first entered SL in 2007 while I was working for the University of Queensland and
was immediately excited by the affordances of the environment for DE. It provided a
virtual space where people could come together to communicate and collaborate and
in this way form community. I immediately recognized that this feeling of sharing
space with another being could help to alleviate the feelings of isolation that many
distance students feel.
I had four HDR candidates and one honours student. Two of the HDR
candidates were on campus (though one worked full-time), as was the honours
student. One HDR candidate was in Melbourne and the other was in New Zealand.
All of the students could meet once a year, face-to-face at a conference hosted by the
University, but otherwise they were never in the same room. I had started using SL for
8
undergraduate teaching and thought that perhaps my postgraduate students could meet
in the University‟s space in SL for group supervision sessions. I recognized that the
students who were studying at a distance missed interacting with their peers. As one
student reported:
It is hard to remain motivated when you never leave your house and spend all
day every day in front of your computer – not much outside stimulus. You
miss the happy accidents of meeting people that you get at an actual
university. But being able to use Second Life as a place to meet has been a
help. (Morgan Leigh in Rufer-Bach, 2009, p. 28).
The candidate who worked full-time was enthusiastic about meeting in SL
because it meant he could meet with us while he was at work or at home, but the other
on-campus students were reluctant and unwilling to master another technology. We
worked around this by introducing a conference microphone that the other two oncampus candidates and I could talk into. To the students already in SL, it would
appear as if this changing voice came through my avatar. This was sometimes
confusing but I tried to be explicit about who was talking. In this way I could bring
the reluctant students into SL without them needing to master the software. I
manipulated the camera view so that they could see the other SL students. In this way,
we would meet in SL once a fortnight or once a month depending on what was
happening with the group. During the sessions, the research candidates would talk
about their research or would discuss their writing. The writing would be distributed
to group members before the meeting with the expectation that the other members of
the group read it before the meeting.
Though they were initially fairly negative, the candidates who only entered
into SL by coming to my office and speaking through my avatar reported that they
enjoyed the experience and found it helpful. One of those students eventually did get
9
an avatar and mastered the software. The other student never did. The students who
did have their own avatars would sometimes meet in SL without me to discuss issues
or sometimes just to hang out. I am confident that using SL as the venue, it is possible
to create a sense of community within a group of HDR candidates for mutual support
and encouragement. Figure 1 is an example of me in-world with some of the HDR
candidates that I supervise. The photograph is taken in the HDR room on University
of Queensland‟s Religion Bazaar in SL.
Figure 1. HDR supervisions at the University of Queensland’s Religion Bazaar in
SL (HDR supervisor 1)
Case study 2: HDR candidate 1 (supervised by HDR supervisor 1)
For our group supervision meetings in SL I would sometimes come to my HDR
supervisor‟s office and sometimes I would meet the others in SL. Sometimes it was
just more convenient if I was working from home to drop into SL rather than having
to come in to the university on public transport. Having to come into the university
would have taken more time than the actual meeting would have taken. If I was at
10
home it was because I was working on my thesis and I wouldn‟t really want to spend
too much time getting to and from a meeting. I am pictured in-world with my HDR
supervisor in Figure 2.
Figure 2. HDR supervisions in SL (HDR candidate 1 and HDR supervisor 1)
I had already spent a fair amount of time in SL. My HDR supervisor had
employed me as a research assistant to help design the buildings for our island, UQ
Religion Bazaar; so I was fairly skilled. Some of the other students who were new to
the environment spent longer getting ready, wanting to see what happened when they
did this or that, which did waste a bit of time. Also, it was frustrating if there were
issues at my HDR supervisor‟s end because in SL all we would know was that nothing
was happening, whereas my HDR supervisor would be getting people to sit down near
the microphone or reorganize themselves or whatever. Because we couldn‟t see what
was happening there, we didn‟t know what was causing the delays.
11
It was a bit disheartening that some people kept going on about SL not being
worthwhile and ignoring the obvious benefits. This did change over time as they saw
what could be done but I couldn‟t understand why they wouldn‟t just try it out and
reserve their judgement. Another one of the troubles with our SL meetings was that
they were hard to wrap up. Sticking to the timeframe set for the meeting was often
difficult. People would keep chatting on at the end. Or wanting to go and see
something or do something. You‟d say “good bye” but everyone would be too busy
seeing what happened if they clicked that rock or notecard giver to hear. But I guess
that can happen in real life meetings too. Probably there is a greater need for structure
in SL meetings.
I think the best thing about the meetings was that it reminded us that we were
part of a research group. When you‟re home alone all day and working by yourself,
you begin to feel isolated and is if you‟re struggling on alone. Also, meeting on the
UQ Religion Bazaar Island helped us to focus on the meeting. The island contained
buildings relevant to our research so we could remember why we were there; it got us
into the right frame of mind.
I did really enjoy the SL sessions though I felt the discussions were more
helpful for the newer students rather than for me. I didn‟t mind taking the time to help
them. It was interesting hearing what other people were doing. For example, one of
the other students was researching religious ritual in SL and she could teleport us to
the various places she was researching. It was a great way of seeing what she was up
to.
12
Overall, I think SL is a good tool for supervision in SL but I don‟t think it
should be the only tool. My supervisor and I also use Skype – sometimes it‟s useful
just to fire off a quick text – and we also meet face to face. My other supervisor isn‟t
as comfortable with technology so the face-to-face meetings, when we can all get
together, are essential.
Case study 3: HDR supervisor 2
What can a virtual environment like SL contribute to the supervision process?
It can help built elements of a Community of Practice. For HDR students working
part-time and/or off-campus it can provide a unique means of supervisor-to-student
communication that is discussed in a later sub-section. It can also provide
opportunities for student-to-students links and also assist in developing links between
students and other collaborators, for example, being co-writers of research papers.
Are there barriers to adoption? Yes. Until the distinction between game centric
MUVEs is clearly established and accepted, SL will struggle to achieve formal
acceptance in universities. Knapp and O‟Driscoll (2010) have suggested various
actions needed to overcome the resistance to acceptance of virtual world environments
in education and training. They include: learn the terminology, jargon and acronyms
which accompany the technology, address the misapplication of the terminology;
become aware of the appeal of virtual worlds; and choose the right scenario of
maximum effectiveness. For smooth operation of any SL user group, I would stress the
need to provide good training for new users in the protocols and practices of in-world
interaction. It‟s the old story about the need to reach a point there the technology
13
becomes “transparent” before you can really experience the full benefits of what it can
offer.
There are two small items of hardware that I personally believe greatly
enhance a user‟s SL experience. I recommend my students get them, plus I have one
set for loan for them to try out. The first is a 3D joystick (currently one of the best is
SpaceNavigator (http://www.3dconnexion.com/products/spacenavigator.html) that
frees you from that 19th century industrial age invention: the QWERTY keyboard. It
also allows you to move fluidly around your in-world environment. The second is a
self-cancelling microphone/speaker set-up such as the conference speakerphone Duet
Executive
(http://www.phnxaudio.com/index.php?option=com_djcatalog&view=show&cid=3&I
temid=14) that both frees you from headsets and cables and allows multiple users
audio input from one log-in. Both these items connect to a computer‟s USB port and
represent a relatively small additional investment in comparison to the computer
system and broadband fees that the user already has in place.
Figure 3 is an example of a session in-world in my virtual academic office,
which is a beach-side setting complete with deckchairs for my students and I to sit in.
In this image, I am discussing some research findings with a HDR candidate. The
PowerPoint possibility enables focused discussion in and around a given issue.
However, getting students to work in SL when they are well into their
candidature is not the best use of the technology. I'm much more interested in working
14
with students from day one (and with students who are already SL users) to overcome
issues with learning to use and learn in this new medium.
Figure 3. HDR Supervisor 2 discussing research-related material with a student
in-world
Figure 4 demonstrates an alternative possibility of the supervisory experience
in virtual worlds. This slide pictures a student-led postgraduate meeting in SL where I
am in attendance as a guide if necessary. Chaired by one of the HDR candidates, it
provides an opportunity for students to discuss a wide range of issues related to their
work. The room is available at any time for students to meet virtually.
Case study 4: HDR candidate 2 (supervised by HDR supervisor 2)
There are a number of possibilities that make SL a possibility for the HDR
supervision process. The first is that as a DE HDR candidate using SL for
supervisions, you don‟t need to be tied to the computer. In other words, you don‟t
15
have to sit cabled up to a desk and computer all the time and you can certainly escape
using a keyboard if you have the right hardware. The Duet microphone does a great
job of picking up your voice. I saw this being used by my supervisor. He could get up
from his desk, walk over and get a book off his bookshelf to look up a reference while
still talking to me all the time. This helps me feel that I am participating in a “real”
meeting when multitasking often takes place.
Figure 4. Student-led group meeting of HDR candidates in SL with Supervisor 2
in attendance
Case study 5: HDR candidate 3 (supervised by HDR supervisor 2)
SL is useful in that it can make it easier to communicate and relate to your
supervisor over a geographical distances and time. Ironically, even though at a
“distance”, some students might find it easier to be more direct if you are not dealing
with a face-to-face meeting.
16
To this comment, HDR Supervisor 2 adds that some students might even
prefer chatting with their supervisor in-world, particularly if the discussion gets a little
heated or when (some) supervisors become over critical and dare I say insensitive to
their students‟ feelings. Perhaps an in-world interaction provides just the right amount
of dynamic interaction, visual cues and personal distance.
Case study 6: HDR candidate 4 (concomitantly an SL educator)
I have a dual relationship with my doctoral supervisor; as well as being my
supervisor she is a colleague with whom I co-lecture a third year undergraduate unit. I
am pictured in my virtual office in SL in Figure 5. In addition I have a part-time job
outside the faculty and my supervisor teaches other units and supervises other postgraduate students. The many demands on our time can make arranging regular
meetings challenging. One of the strategies we use to overcome this challenge is to
meet online in the virtual environment of SL.
Figure 5. HDR candidate 4 (and concomitant educator) in her virtual office
17
Rather than in a physical classroom setting or a distance education
environment built within a learning management system (LMS), the “face-to-face”
component of the undergraduate unit that I co-lecture with my doctoral supervisor is
conducted in SL. Preparing and conducting classes in SL often requires us to be in the
virtual world several times a week for several hours at a time and it is during these
times that we sometimes find ourselves having incidental, informal supervision
meetings. Given that we teach in the virtual environment and that the focus of my
doctoral research is an exploration of the connection that people feel toward their
avatars (digital 3D representations of themselves), it is not surprising that we both feel
very comfortable meeting in this non-traditional setting. Although we are not
physically in the same location during these meetings we feel a strong sense of being
„in‟ the place (telepresence) and with each other (social presence) which can be
attributed, to a large degree, to our use of avatars (Schultze & Leahy, 2009).
Meeting online affords us the options of meeting at non-traditional times and
days (nights and weekends) and allows us to flexibly manage our schedules and meet
at mutually compatible times, which often happen to be outside the mainstream (we
are both “night-owls” and often meet between the hours of 11pm and 1am).
During these meetings we are able to share documents by email or on the
screen in SL, as the environment affords viewing of web-based materials such as
websites, Google Docs or wikis. We are also able to communicate asynchronously in
the environment using voice or text chat. The latter has the benefit of providing a
communication log for future reference or clarification.
18
The greatest barrier to conducting any type of meeting in SL (or most
mediated environments) is the technological learning curve that must be navigated in
order to focus on the meeting rather than more trivial pursuits. Another obstacle of
these types of meetings is that they are dependent on the technology being available –
SL is constantly being upgraded and glitches such as “lag”, which has been described
as feeling like you are “moving through molasses” (Carr, 2007) are common.
Some may point to the informal surroundings in SL as being inappropriate for
scholarly meetings; however, we both consider the incidental meetings we have “inworld”, to be as equally authentic as other “real-life” meetings that are conducted in
more traditional environments.
Virtual worlds like SL are still in their infancy and would not be a viable or
desirable venue for supervisory meetings for many people; however, given the need,
desire and right conditions, it has the potential to be a feasible and in some ways, a
possible improvement over, more traditional meeting locations.
Thematic analysis of the case studies
Thematic analysis was undertaken on each of the case study contributions in the
preceding section, which were written from the perspective of personal experience in
trialling new media for the purposes of supervising HDR candidates. The contributors
are either academics supervising HDR candidates in SL, or HDR candidates being
supervised in SL. Each author has highlighted various potentials and pitfalls of
19
working in this context. As a means of transforming qualitative data into manageable
groupings and to discern trends, thematic analysis provides a “way of seeing”
(Boyatzis, 1998, p. 1) that acts as “a translator of those speaking the language of
qualitative analysis and those speaking the language of quantitative analysis; it also
enables those using different qualitative methods to communicate with each other”
(Boyatzis, 1998, p. vii).
In terms of the potential of the virtual worlds environment to enhance the
distance HDR supervisory process, the case study respondents highlight as positive
aspects: the communication process; the facilitation of collaboration; time savings; the
elimination of transportation costs to attend face-to-face meetings; the inclusion of
both on-campus and off-campus students in a social community of learners; providing
a community of practice; flexible environment; peer-to-peer mentoring; and the
overarching belief that it is an appropriate medium for supervision.
In terms of pitfalls surrounding the use of virtual worlds to supervise DE HDR
candidates, the case study respondents identify time wasting through distraction in a
novel and interesting environment; technical problems; the reluctance of nay-sayers to
fully engage; time zone challenges; distractions such as off-topic chatting; lack of
meeting structure; the need for adequate training for new users; the steep learning
curve associated with mastering a new technology; and technological and connectivity
issues including lag. Because of these factors, respondents have advised that the
medium should not be relied as the sole venue for the HDR supervisory process.
20
In general agreement with the broader literature emerging around this topic,
Willems (2009) has previously described the potentials and pitfalls of using the virtual
world of SL in formal higher education (Table 2). The themes discerned from the case
studies were compared to this list to gauge their alignment of these themes, noting
areas of cross-over, and highlighting any potential gaps in the existing list that need to
be acknowledged.
Table 2. Potentials and pitfalls of virtual worlds for HDR supervisions
Willems (2009)
Potentials
1
2
3
4
5
6
7
8
Pitfalls
9
10
11
12
13
1
2
3
4
5
6
7
8
9
10
11
12
Recruitment of students
Strengthens social community
Fosters “deep” learning
Virtual showcase
Practice “real world” skills
Cost-effective site for hosting
Collaboration
A space for virtual seminars and
performances
Synchronous learning opportunities
Experiential learning
Observational learning
Imitational learning
Accommodates various learning styles
Non-participation
Loss of attention
Dominating behaviours
Technical requirements
Time-zone differences
Students with visual disabilities
Economic costs involved to establish and
maintain hosting
Time costs involved to establish and
maintain hosting
Challenges communicating in the SL
environment
Potential for unregulated sexual content
Intruders
Undesirable behaviour
21
Case Studies –
Distance HDR
supervision in SL
As table 2 reflects, thematic analysis of the case study responses support many
of the potentials and pitfalls previously identified and articulated. An additional pitfall
theme is that relying solely on one form of media for the distance HDR supervision
process does not offer options to overcome potential problems and challenges.
Indications for future research
This paper suggests that virtual worlds may provide a means of enhancing the
distance HDR supervisory process as a new field of study. As a consequence, we
suggest several potential research pathways to be explored. First, future research will
necessitate a deeper investigation of the connections between HDR candidates and
their supervisors in immersive virtual worlds such as SL. Such a study would involve
the formal testing of the medium on a larger cohort of distances HDR candidates.
Second, it is considered beneficial to examine whether there may be disciplinespecific pitfalls or benefits in using virtual worlds such as SL in order to conduct the
HDR supervision process. Third, it would be productive to follow, in a longitudinal
study, students who are using virtual worlds as the main technology of the HDR
supervision process as they progress from day 1 of their HDR candidature through to
their graduation. Fourth, future research could also focus on the semiotic resources
surrounding the avatar construction (Savin-Baden, Gourlay, & Tombs, 2010) and the
impact that these have on the relationship between the supervisor and the HDR
candidate in the distance education context.
22
Conclusions
The use of virtual worlds as a medium to facilitate the distance HDR process is an
innovation adopted by progressive faculty at a range of universities across Australia.
While virtual worlds such as SL might not be suitable or attractive for all HDR
candidates and/or their supervisor(s), it does provide for some an immersive and
visible virtual venue for meetings between the supervisor, HDR candidate and the
wider research community; afford opportunities to ground the DE HDR candidate in
the present; and makes available opportunities to create community. As such, it brings
a new level to the concept of student-centred learning for the DE HDR candidate. To
this end, four future research topics have been proposed. Further, while the focus of
this paper has been on the DE HDR candidate, MUVES can just as easily be
employed to work with HDR candidates who are enrolled on-campus.
This paper has explored the experiences of a group of early adopters and
innovators who have explored the possible merits of using MUVES such as SL as an
avenue to facilitate a variety of multimodal learning experiences for their HDR
candidates who are distanced by place, space and time. The conclusion is that these
technologies are swiftly redefining what distance means.
Acknowledgements
The authors gratefully acknowledge the advice of the reviewers for their suggestions
in the refinement of the contents of this publication.
23
Biographical details of authors
Dr. Julie Willems (SL Imastella Thespian) holds
qualifications in nursing, the Humanities, and
education. She was a distance learner for 20 years,
including a quarter of those years as a distance HDR
candidate. Her research examines student equity and
diversity in various contexts of education, including
virtual learning environments.
Dr Helen Farley (SL Helen Frak or Rupert Uriza)
is a lecturer in virtual worlds at the University of
Southern Queensland. She holds a PhD in studies
in religion, a MEd (ICT) and a BVetSc. Her
diverse academic qualifications are put to good use
in Second Life where she is involved in the design
of projects in various fields from nursing and
foreign language acquisition to anthropology and
religion. Her research interests include authentic
movement in 3D environments, immersion in
virtual worlds and religion in Second Life.
Associate Professor Allan Ellis (SL Alun
Hastings) is the Director of Research Training for
the School of Commerce and Management,
Southern Cross University. He supervises
students in PhD, Masters, DBA and EdD
programs and his research interests are in the area
of networked based learning and training
environments.
Debbie McCormick (SL Seeker Esparza)
commenced her academic journey as a mature age
student at Monash University in 2000, seeking new
challenges after a successful management career in
IT sales and marketing. She is currently undertaking
a PhD at Monash University with a main research
focus on exploring the concept of emotional
connection to avatars (visual representations of the
“self”) in virtual environments.
Dan Walker (SL Merryn Beck) is undertaking a PhD
at the University of Queensland, looking at how the
practice of vodou has changed in New Orleans since
the times of Marie Laveau. Dan was also
instrumental in the design of the UQ Religion Bazaar
project in Second Life. As well as working towards
the completion his PhD, Dan also works in the
community sector.
24
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