Privacy Policy

Fantaisie Software places particular emphasis on complying with current standards for the protection of personal data, in accordance with the General Data Protection Regulation (GDPR - Regulation EU 2016/679 of the European Parliament) and the French Data Protection Act (Law No. 78-17 of January 6, 1978, relating to information technology, files, and freedoms).

This Privacy Policy aims to inform you about how Fantaisie Software, as the data controller (hereinafter referred to as the "Data Controller" or "We"), processes your personal data and the measures taken to ensure the protection of such data.

Fantaisie Software is the publisher of the website https://www.purebasic.com (hereinafter referred to as the "Website") and the PUREBASIC software (hereinafter referred to as the "Software") as indicated in the legal notices available on the Website.

1. Scope

This Privacy Policy governs the processing of personal data in the context of:

• Managing contractual or pre-contractual relationships
• Using our Website

The processing of personal data collected in connection with the use of our forums is governed by a specific forum privacy policy accessible at [link to the specific policy].

2. Categories of Personal Data Processed

Fantaisie Software may process the following categories of personal data:

• Identity data (name, first name, email, location, proof of identity, user ID)
• Connection data (number of logins, timestamps, IP address, login credentials)
• Consumption data (number of downloads)
• Accounting and tax data (invoices)
• Order data (all information necessary to execute the purchase, deliver products, ensure billing and payment, and provide after-sales service)
• Communication data (expressed needs, exchanges related to complaints, support requests, etc.)

3. Purpose, Processed Data, Legal Basis, and Retention Period

3.1 Managing Contractual or Pre-contractual Relationships

The Data Controller processes your personal data to manage contractual or pre-contractual relationships related to our products and services.

Purpose Personal Data Legal Basis Retention Period
Creating and managing customer accounts Identity data Performance of a contract, legitimate interest For the duration of active account use and for five (5) years from your last recorded activity
Managing payments Identity data, accounting and tax data Performance of a contract, legal obligation For the legal retention period of accounting and tax documents of ten (10) years
Handling pre-contractual requests Identity data and communication data Pre-contractual measures For the duration necessary to provide a personalized offer
Order management and execution Identity data, accounting and tax data, order data Performance of a contract, legal obligation, legitimate interest For the duration of the contractual relationship and the statutory limitation period of five (5) years, ten (10) years for accounting and tax data
Customer communication Communication data Legitimate interest For the time necessary to perform a contract, resolve any disputes, respond to requests, and the statutory limitation period of five (5) years
Managing pre-litigation and litigation Communication data Legitimate interest For the duration of the contractual relationship and the statutory limitation period of five (5) years

3.2 Use of Our Website

When you browse our website while logged into your customer account, Fantaisie Software automatically collects personal data related to your activity.

Purpose Personal Data Legal Basis Retention Period
Technical and security requirements Connection data Performance of a contract For the time necessary to perform a contract
Verification of downloads as part of an order Consumption data Performance of a contract For the duration of the contractual relationship and the statutory limitation period of five (5) years

Information about cookies is detailed in Article 8 of this Privacy Policy.

4. Payment Service Providers and Subcontracting

When you choose to make a payment via our online payment service provider PayPal, this company, as the operator of its own website, acts as an independent data controller to process and secure the payment. We encourage you to review its privacy policy for detailed information on how your personal data is managed.

When you choose to make your payment via bank transfer through our subcontractor, personal data is processed by this subcontractor on behalf of Fantaisie Software. We have rigorously selected this subcontractor based on strict criteria of compliance with the General Data Protection Regulation (GDPR) and applicable regulations. The subcontractor is contractually obligated to follow our documented instructions, implement appropriate technical and organizational security measures, and ensure the confidentiality and integrity of the data.

5. Recipients of Your Personal Data

Fantaisie Software, as the data controller, processes your personal data exclusively for the purposes mentioned above and only to the extent necessary to fulfill its responsibilities.

Fantaisie Software may be required, to comply with a legal or regulatory obligation, to disclose certain personal data upon request from an administrative or judicial authority, without being able to invoke professional secrecy.

6. Transfer of Personal Data Outside the European Union

Your personal data is processed, hosted, and backed up on secure servers located within the European Union.

7. Personal Data of Minors

Minors can only create a customer account with the consent of their legal guardians. Fantaisie Software reserves the right to verify the identity of the applicant.

8. Use of Cookies

Strictly Necessary Cookies

Fantaisie Software uses cookies that are strictly necessary for the proper functioning of its services. These cookies are used solely for technical purposes, such as identifying active sessions, securing connections, and protecting the integrity of exchanged data. Cookies are automatically deleted at the end of your session.

9. Data Security

Fantaisie Software implements technical and organizational measures to ensure the protection, confidentiality, integrity, availability, and resilience of its information systems and services. The security measures implemented are specifically aligned with data protection regulations, particularly in the following areas:

• Secure authentication of user accounts
• Incident management procedures
• Secure management of subcontractors
• Secure data backups
• Anonymization of data when personal data is no longer needed for processing, to produce statistics or improve our services or marketing communication

10. Your Rights Regarding Your Personal Data

Under the GDPR, you have several rights regarding your personal data:

• Right of access: You can request a copy of the personal data we process about you.
• Right to rectification: You can request the correction of any inaccurate or incomplete personal data.
• Right to erasure: You can request the deletion of your personal data, subject to exceptions provided by law.
• Right to restrict processing: You can request the restriction of processing your data in certain situations.
• Right to object: You can object to certain types of processing of your data, including for marketing purposes.
• Right to data portability: You can request that your data be provided to you in a structured, commonly used, and machine-readable format.
• Right to define post-mortem instructions: Concerning the storage, deletion, and communication of your personal data after your death.

In case of doubt about the identity of the requester, proof of identity may be required.

You can exercise these rights by sending an email to: support@purebasic.com

For additional information or complaints, you can contact the National Commission for Information Technology and Civil Liberties (CNIL) or any other competent supervisory authority. Please contact Fantaisie Software first.

11. Changes to the Privacy Policy

This Privacy Policy may be amended in accordance with legal and regulatory developments and based on recommendations from the National Commission for Information Technology and Civil Liberties (CNIL). Any changes will take effect upon publication.

For any questions regarding this Privacy Policy or requests concerning your personal data, you can contact us by email: support@purebasic.com

Last updated: 2025/01/03