1the Dynamics of People and Organizations
1the Dynamics of People and Organizations
1the Dynamics of People and Organizations
and Organization
Chapter 1
Understanding Organization Behavior
Organizational Behavior
The study and application of knowledge about
how people – as individuals and as groups – act
within organizations.
Forces
People
– Make up the internal social system of the organization
Structure
– Defines the formal relationship and use of people in
organizations
Technology
– Provides the resources with which people work and
affects the tasks that they perform
Environment
– It is where organizations operate
Fundamental Concepts
Figure 1-1
Key forces
affecting
organizational
behavior
Understanding Organizational Behavior
Research
– The process of gathering and interpreting relevant
evidence that will either support a behavioral theory or
help change it.
Practice
– The conscious application of conceptual models and
research results in order to improve individual and
organizational performance at work.
Understanding Organizational Behavior
Major Strengths of OB
Interdisciplinary nature
– Integrates the behavioral sciences with other social
sciences that can contribute to the subject.
Figure 1-2
Figure 1-4
Figure 1-7
Behavior Bias
People who lack system understanding may
develop this which gives people the narrow
viewpoint that emphasizes satisfying employee
experiences while overlooking the broader system
of the organization in relation to all its publics.
– Tunnel Bias
Varying Environments