Scribd Logo
Upload

Welcome to Scribd!

  • 33 views

    Project Objectives 1

    Uploaded by

    pandalocal
    This document outlines a study on customer service at a broadband company. The objectives are to: (1) study the broadband industry and customer service measures offered by the company; (2) analyze customers' opinions, perceptions, and attitudes towards customer service; (3) compare customer service to competitors; and (4) suggest measures for improvement.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd

    Project Objectives 1

    Uploaded by

    pandalocal
    33 views1 page
    This document outlines a study on customer service at a broadband company. The objectives are to: (1) study the broadband industry and customer service measures offered by the company; (2) analyze customers' opinions, perceptions, and attitudes towards customer service; (3) compare customer service to competitors; and (4) suggest measures for improvement.

    Original Title

    project objectives 1

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document outlines a study on customer service at a broadband company. The objectives are to: (1) study the broadband industry and customer service measures offered by the company; (2) analyze customers' opinions, perceptions, and attitudes towards customer service; (3) compare customer service to competitors; and (4) suggest measures for improvement.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    33 views1 page

    Project Objectives 1

    Uploaded by

    pandalocal
    This document outlines a study on customer service at a broadband company. The objectives are to: (1) study the broadband industry and customer service measures offered by the company; (2) analyze customers' opinions, perceptions, and attitudes towards customer service; (3) compare customer service to competitors; and (4) suggest measures for improvement.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    You are on page 1of 1

    A Study on Consumer/Customer/ Learning, perception, opinion, attitude towards, expectation

    towards, satisfaction at………………….., Place

    Customer Service

    Objective:

    (i) To study the Broadband industry ( Mention relevant industry domain/vertical)


    (ii) To study the customer service measures offered by the Hathway ………… ( company)
    (iii) To analyze customer’s opinion/perception/attitude etc towards customer service.
    (iv)To compare/contrast with customer service offered by competitors ( wholesalers/unorganized
    and other organized sectors)
    (v) To suggest measures for improvement.

    You might also like