May 2011 Issue
May 2011 Issue
May 2011 Issue
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Road to
Prosperity
Jason’s Septic
sees hints of
recovery PAGE 34
Time
of Sale
SPECIALIST Doug Urke is the go-to
inspector for Realtors
PAGE 12
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Road to
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Jason’s Septic
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Time
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SPECIALIST Doug Urke is the go-to
inspector for Realtors
PAGE 12
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Reading Between the Lines
Solutions for All Waste & Grease Problems
What’s Wrong With
This Marketing Picture?
Are You By Jim Kneiszel, Editor
Oxidizing
A
s consumers are bombarded with so many messages from compa-
nies offering products and services, effective marketing might be as
PROMISES, PROMISES
On the front page of its website, Unnamed Pumping Co. notes it has 20
years of experience providing quality septic services. The company boasts
that its courteous, friendly, skilled technicians use “the finest tools and ma-
terials’’ available. It lists an impressive array of services and added, “We work
harder and smarter than our competition. We are at the forefront of the in-
Discover Marketing Secrets to More Pump-Outs dustry and offer our customers the latest services, technology and informa-
1-800-223-3083
tion available.’’ The company promises personalized, same-day service to
every customer and reasonable, affordable rates. “We meet or beat any writ-
FREE
Call Today for Your Sample ten estimates!’’ the company proclaims.
WWW.LENZYME.COM Man, if I need my tank pumped in this company’s service territory, I’m
on the phone faster than you can say scheduled maintenance saves septic
systems.
So what’s wrong with this picture? I’ll tell you what’s wrong: Providing
the best service with the best technicians using the best tools doesn’t jive
with guaranteeing the lowest price for service. The question I’d ask this con-
tractor is: If you’ve worked so hard to be the best, why are you charging like a
mediocre service provider?
First of all, the best tools come at a price. Keeping your truck fleet up
to date and well maintained isn’t cheap. I know many pumpers who are re-
ligious about planned replacement of vehicles, washing rigs at the end of
every day and keeping careful track of engine maintenance. Many keep their
Tanks and trucks to fit your needs! trucks indoors at night and have a mechanic on staff to ensure efficient op-
eration.
And let’s address hiring and retaining quality technicians. That takes
TANDEM PUMPERS regular wage hikes, ongoing training and certification, vacation and some-
WITH DROP AXLE times health insurance benefits. Maintaining a dedicated, trustworthy
workforce is expensive and requires a lot of time on the part of company
owners and managers.
Cutting-edge technology and being able to offer diversified services
TRAILER MOUNTED VAC/PRESSURE TANKS also raises the cost of doing business for pumping contractors. If you want
to inspect sewer lines, handle grease trap waste, jet out lines and make sep-
tic system repairs, you’ll be loading up on accessories to do the job right.
$139,900.00 $119,900.00
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• 20,000 fronts 46,000 rears on air-ride • Heavy-duty stainless steel primary • Allison 3000 RDS 6-speed automatic • 20” top & rear man-way
• Jake Brake - AM/FM/CD stereo • Polished aluminum toolbox • 18,000 lb front & 40,000 lb rears • Heavy-duty stainless steel primary shut-off
• Polished Everything ! Power windows, • 6" Discharge & 4" intake • Air ride susp., factory air conditioning • Polished aluminum toolbox
locks & mirrors • Five (5) 5" sight glasses • VGT engine brake • 6” discharge & 4” intake
• 4200 US gallon capacity • Full-length hose trays. • Full-locking differential • Three (3) sight glasses or Sight tube
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DISTRIBUTOR
M
carries a Crust Buster tank agitator to a pumping
- Marian Bond job. (Photo by Josh Miller)
COLE Publishing Inc.
1720 Maple Lake Dam Rd.
4 34 PO Box 220
Three Lakes, WI 54562
Reading Between the Lines: Profile: The Road to Prosperity
What’s Wrong With This Marketing An uptick in onsite system installations © Copyright 2011 COLE Publishing Inc.
and repairs signal an economic recovery No part may be reproduced without permission of the publisher.
Picture? In U.S. or Canada call toll-free 800-257-7222. Elsewhere call 715-546-3346.
brewing for hard-hit South Florida and
- Jim Kneiszel Email: info@pumper.com • Website: www.pumper.com
Jason’s Septic Inc.
Fax: 715-546-3786
- Gil Longwell
22
Office hours 7:30 a.m.-5:00 p.m. Central Time, Monday - Friday
Building the Business: 42
Spread the Word Overheard Online:
SUBSCRIPTION INFORMATION: A one year (12 issue) subscription to Pump-
er in the contiguous 48 U.S. states costs $16 (24 issues for $26; 36 issues for
Search every media nook and cranny to
generate the kind of free publicity that will
What’s Your Real Tank Capacity? $36). Subscriptions to Canada or Mexico cost $28 per year (24 issues for $54).
Try as he might, this pumper can’t seem to fit Subscriptions to all other foreign countries cost $82 per year. Subscribers are
bring more customers to your front door. guaranteed monthly delivery of the magazine. To subscribe, send company
anywhere near the 1,000-gallon limit in his
- Pam Lontos name, mailing address, phone number and check or money order (U.S. funds
vacuum tank. payable to COLE Publishing Inc.) to the address above. MasterCard, VISA and
Discover are also accepted. Supply credit card information with your subscrip-
28
46 tion order.
Rules & Regs:
Pumper Interview: Our subscriber list is occasionally made available to carefully selected com-
Virginia Acts on Nitrogen Reduction
- Doug Day and Scottie Dayton
Upon Further Review panies whose products or services may be of interest to you. Your privacy
is important to us. If you prefer not to be a part of these lists, please contact
Septic sleuth Dawn Long’s documentation of Nicole at nicolel@colepublishing.com.
tank conditions is helping the industry better
understand system failures. CLASSIFIED ADVERTISING: Submit ads online at www.pumper.com/order/
- Scottie Dayton classifieds. Minimum rate of $25 for 20 words; $1 per each additional word.
Include a photo for an additional $125. All classified advertising must be paid
in advance. DEADLINE: Classified ads must be received by the tenth of the
REGULAR FEATURES month for insertion in the next month’s edition. PHONE-IN ADS ARE NOT AC-
CEPTED. Fax to 715-546-3786 only if charging to MasterCard, VISA, Discover
52 64 or Amex. Include all credit card information and your phone number (with area
code). Mail with check payable to COLE Publishing Inc. to the address above.
Money Manager: Classy Truck of the Month CLASSIFIED ADVERTISING APPEARS NATIONWIDE AND ON THE INTER-
The Art of Debt Collection We feature Yooper Septic & Waste, Rapid NET. Not responsible for errors beyond first insertion.
When customers fail to pay their bills, you River, Mich.
DISPLAY ADVERTISING: Call Jim Flory or
have a variety of remedies. Being persistent Winnie May at 800-994-7990. Publisher re-
without resorting to harassment will bring 70 serves the right to reject advertising, which in
results. NAWT News: Raise Awareness and its opinion is misleading, unfair or incompat-
- Fred S. Steingold ible with the character of the publication.
Funds to Promote the Use of Onsite
Systems Jim Flory Winnie May CIRCULATION: 2010 circulation averaged
58 - Eric Casey 25,496 copies per month. This figure includes
Septic System Answer Man: all circulation regions (nationwide) and international distribution.
A Matter of Inches 76 REPRINTS AND BACK ISSUES: Visit www.pumper.com/order/reprints for op-
Inlet and outlet baffles must be carefully tions and pricing. To order reprints, call Jeff Lane at 800-257-7222 (715-546-
placed to ensure the cleanest effluent and Product News: 3346) or email jeffl@colepublishing.com. To order back issues, call Nicole at
the fewest issues over the life of the septic In the Spotlight, Summit Reminders 800-257-7222 (715-546-3346) or email nicolel@colepublishing.com.
tank. Plus from Ritam Technologies LP
- Roger E. Machmeier 2012 PUMPER & CLEANER
ENVIRONMENTAL EXPO INTERNATIONAL
82
Coming in JUNE Industry News Education Day: February 27, 2012
SPECIAL ISSUE: Exhibits Open:
Septage Disposal Management
■ Contractor Profile: Texas pumper meets 86 February 28 - March 1, 2012
disposal challenges head-on Association News, Calendar, Training Indiana Convention Center,
■ Money Manager: Keep a lid on your legal
costs
and Education Indianapolis
www.pumpershow.com
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ADVERTISER G N S
Midwest Supplement
C T
Granite Leasing Co.............73 D & W Diesel Inc. .................6
NuConcepts ........................74
27th Trucks Inc. ..................83
Cam Spray..........................79
A Green Way Products Nuhn Industries LTD ...........75 T&T Tools Inc. .....................81 Dave Syverson Truck Cntr. ...2
by PolyPortables Inc. ..45
Abbott Rubber Co. Inc. .......24 P
H TankTec ..............................41 Heritage Truck Equipment ....7
Cape Cod Biochemical Co. 71 Pik Rite Inc. ........................87
Hannay Reels .....................73
Abernethy Welding & Repair 81
Hedstrom Plastics...............69 Toico Industries Inc. ............32 Marengo Fabricated Steel ....3
Chandler Equipment Inc. ....47
I PolyJohn Enterprises..........99
Acro Trailer Company .........85
Pat’s Pump & Blower LLC ....7
Transport Truck Sales ........19
Chempace Corporation 29, 64 Imperial Industries Inc. .33, 68 Polylok Inc. .........................98
Amazing Machinery Inc. .....40 Clarus Environmental .........17
K R.A. Ross & Associates NE ..2
Transway Systems Inc..........5
PolyPortables Inc................ 11
KeeVac Industries Inc. ........13
American Machine & Tool Co.71 Rider Agri Sales & Svcs........5
Clear Computing Inc. ..........78
Tri-State Tank .....................74
Kentucky Tank Inc. .............20 Pressure Lift Corporation....48 T-Line Equipment Inc............5
Amthor International ...........51 Comforts of Home Services 50
L
Presvac Systems Ltd. .......100 TSF Company Inc...............31
V&H Inc. ...............................7
Crust Busters/
L.C. Tanks...........................59 Progress Tank.....................30
Aqua Ben Corporation ........33 Schmitz Bros. LLC ........68
Tuf-Tite Inc..........................55 Eastern Supplement
R
D V (after page 66)
L.M.T. Inc. ...........................60
Dultmeier Sales ..................40 Advance Pump & Equip........1
Aqua-Zyme Disposal Sys. ..30 Vac-Con Inc. .......................53
E Lane’s Vacuum Tank Inc. ....48 Ritam Technologies LP .......33
Robinson Septic Service ....74
Andert Inc. ............................4
Arcan Enterprises Inc.. .......85 Vacutrux Limited .................25
Ecological Laboratories Inc.60 Lely Manufacturing Inc. ......29
ARMAL Inc. ........................49 RotoSolutions Inc. ..............24 Crescent Tank Mfg................2
VAR Co. ..............................15
Lenzyme Inc. ........................4
Elastec/American Marine....32 Liberty Pumps.....................39 W
Armstrong Equipment ...........9 Longhorn Tank & Trailer .....20 Rush Refuse Systems ........27 D & W Diesel Inc. .................6
Wastequip ...........................79
Elmira Machine Industries ..25 M S
Art’s Truck & Equipment .....10 Magnets by Stamp Works ..42 Heritage Truck Equipment ....7
Safe-T-Fresh.......................37 Water Cannon Inc. ..............63
EMI Sales LLC....................44 Sanitation Insurance Svcs ..72
Atlanta Rubber Marsh Industrial ..................54 Manchester Hose & Coupling. 2
& Hydraulics Inc............69 Webster Capital Finance. ...54
Envirotub ............................59
Erickson Tank & Pump .........4 Satellite Industries Inc. .....2, 57 Marengo Fabricated Steel ....3
B Masport Inc. ..........................3
B2 Business Brokers ..........84
F Septic Services Inc.
Wee Engineer Inc. ..............56
McKee Technologies Inc./ Septic Services Inc. ............75 West-Mark Inc. ...................10 Pat’s Pump & Blower LLC ....7
F. S. Solutions.....................56 Explorer Trailers ...........25 SIM/TECH FILTER Inc. ......66
Badger Vacuum Trucks ......62
TSI
R.A. Ross TANK
& Associates
SERVICES, INC
NE ..2
Slide-In Warehouse ............13
Bandlock Corp. ...................10
Fergus Power Pump Inc. ....48
Mid-State Tank Co. Inc. ......73
Westmoor Ltd./Conde.........67
Classifieds.........................91
TSI
TANK SERVICES, INC
BDP Industries Inc. .............65 Marketplace .......................88 TSI Tank Services Inc. ..........6
Southwest Products............23
TSI
Flo Trend Systems Inc. .......50
Best Enterprises Inc. ..........61 FMI Truck Sales & Svc./ Milwaukee Rubber Prod. ....62 TANK SERVICES, INC
Blowertech LTD ..................40 Workmate Trucks..........69 Specialty B Sales................26 V&H Inc. ...............................7
TSI
TANK SERVICES, INC
Brenlin Company Inc. .........60 Fruitland Tool & Mfg............44 Moro USA Inc. ......................7 Stahly Applicators ...............79 Vacuum Sales Inc. ................5
RCF500F
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COVER
STORY
of Sale
SPECIALIST
Doug Urke built a thriving
California business on working
with real estate agents
By Marian Bond
moving new residents to a
beautiful area of California
Profile
Urke Septic Services
F
rom the start of his new septic service “Realtors are our No. 1 priority,” Urke says.
Grass Valley, Calif. company in the foothills of California’s “They can get a hold of us 24 hours every day.
High Sierras in 2003, Doug Urke saw a Even on Sunday. We will always talk. They are
Owner: Doug Urke ★ business niche in serving real estate agents helping their clients make buying decisions.”
Founded: 2003 looking to close home sales for people moving Urke says that when a real estate agent
Employees: 6 into this popular area within commuting calls for an inspection, the first task is to
Service area: Nevada, Yuba, California distance of Sacramento. pump out the septic tank, then check for
and Placer counties, Grass Initially Urke Septic Services offered defects and load-test the leach field to be sure
more general pumping and system inspec- it is accepting water at the adequate rate. “We
Valley and Nevada City
tions; however, over time his growing Realtor walk the leach field to be sure it and the septic
Services: Commercial and
client list was asking specifically for repair and tank are at the proper setback from the house,
residential septic service and system repair diagnostic services. He responded to demand, wells and creeks. A report is then sent to the
Affiliations: National Association of Waste- and today 50 percent of Urke’s business is in agent.”
water Transporters Inc., California Onsite inspection and repair, and about 90 percent of A significant portion of the work asso-
Wastewater Association the work is in support of real estate activity. ciated with real estate transactions results
continued
12 Pumper • May 2011
3600 Gallon Aluminum Septic Tank 4200 Gallon Aluminum
Masport 400CFM HXL liquid cooled pump Oil Field BUMPER
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chrome package, differential locks. 2011 Freightliner M2-112
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in minor repair work due to the age of a more varied customer base and expand water, and the effluent coming to the surface
many systems. There is demand for Urke’s services. or backing up into the tank. In these situations,
services, even in what has been a tough Urke will look for root impaction or excessive
economy nationwide. “The economy has FINDING SUCCESS AT HOME biomat growth due to organic overloading.
not hurt us at all at this point. In 2010 we Urke, 45, had worked as a commercial Whether the problems are due to lack of
saw an 18 percent increase in revenue over electrician in the Sacramento area and tired of regular maintenance or outside water sources
2009,” Urke reports. commuting to work. His father, Al Urke, 67, of getting into the leach field, Urke determines
Urke has solidified his real estate busi- Urke Construction has been installing septic the best method to correct the problem. Root
ness by developing a PowerPoint presenta- tanks since 1976, and he suggested his son impaction may require a new leach field.
tion, which he gives at meetings of local home start a complementary pumping business to This would be costly for the homeowner, at
sellers, with a mission of educating agents serve the towns of Grass Valley, Nevada City $10,000 to $30,000, requiring a licensed engi-
about how they can avoid litigation through and surrounding counties. neer for design. Rain also can wreak havoc on
proper handling of septic systems. Septic systems are prevalent not only a system nearing the end of its useful life. They
“We show them how (each system) works, in the rural areas, but also in small towns in
and the importance of a proper inspection the area, and run from newer installations to
and repairs; what to look for when writing a those 30 and 40 years old. They are typically
contract,” Urke says. While he continues to designed using 1,000- to 1,500-gallon concrete
exploit the market created by brisk home septic tanks. Common system problems Urke
sales, Urke continues to look for ways to build encounters include leach fields not accepting
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E
very business needs a cost-effective way to keep their name and or using technological terms. Instead, speak
services in front of prospects and existing customers. For many
as if you were explaining something for the
business owners, publicity is the key to recognition and awareness.
When done correctly, publicity develops your name recognition, gives first time. The simpler you can make your
your business instant credibility, and ultimately leads to increased sales. information, the better your chances of being
And best of all, publicity is absolutely free. quoted as the expert source.
Publicity can come in many different forms. It can be as simple
as having your service reviewed by a blogger or as dynamic as having
your company’s name splashed across the headlines of a magazine or your brain for a totally new theory or perspective. The best approach is
newspaper. Unfortunately, because of myths that shroud the concept of to present your opinions or topic of expertise in a new light — one that
publicity, many business owners fail to seek it out. may be close to someone else’s, but that catches the reporter or editor’s
Before you can get your business the publicity it deserves, you interest. Perhaps you can show how a current business challenge is
need to separate public relations facts from fiction. Below are the most affecting the publication’s target readership. When you simply put a
common publicity myths and the truths behind them. new spin on a current theory or insight that interests the publication’s
readers, reporters will want to present your findings.
I need to own a ‘big’ business to get the media’s attention.
While it’s true that big business names are common in magazine I can’t get my business into that publication.
and trade journal articles, the fact is big business makes up a small It’s common for small- and medium-sized business owners to feel
percentage of the American economy. Most readers know the big intimidated by the big name publications. They envision high-powered
business names, but they often can’t identify with them or their magazine editors schmoozing with big company CEOs and lining up
challenges. That’s why many magazines and trade journals are eager to interviews with well-known figureheads for the next six months. In
hear the opinions and perspectives from owners of small and medium- reality, editors scramble daily to find people to interview who have
sized companies. So whether you’re a solo entrepreneur, a franchise knowledge on the latest trends and topics.
operator or a family business owner, find out what the reporters want Realize too that editors must find new and exciting people to
and then enthusiastically give your slant on the topic. interview either weekly or monthly, so the more knowledgeable people
they can add to their database, the better. Make yourself stand out as a
My business will be a household name from one big hit. reliable information source and you will get the media’s attention.
Getting mentioned in or interviewed by a major national publication
with a million readers is certainly impressive. But will such a stroke of Small publications don’t matter.
luck make your business a household name? Not likely. To become a Small publications are just as important as the big ones. Why?
household name, you need to develop “top of mind awareness.” That’s Because you never know who reads them. You may think a magazine
when people in your market think of you first to fulfill their product or with a small circulation couldn’t generate the kind of publicity you want,
service needs. It’s when customers and prospects say, “I’ve seen your but what if half of those readers were your target customers? Even better,
company everywhere.” The only way to become a household name is what if your interview or article in a small publication prompted an
through constant exposure, not just one big media placement. editor from a large publication to call you? So target small publications
as well as the large ones. As long as your information is interesting and
I need to use big words to impress the interviewer. accurate, you will gain more attention and get the publicity you need.
In most cases, the person interviewing you and the publication’s
readers are not well-educated about your industry. Therefore, they need I don’t need print publicity now that I have profiles on social media
the information you give them to be understandable to a layperson. sites.
It’s best to avoid speaking with industry jargon or using technological Don’t assume you can abandon traditional public relations tools
terms. Instead, speak as if you were explaining something for the first just because you start having some success with social media marketing.
time. The simpler you can make your information, the better your The social media sites are a useful and inexpensive element of publicity,
chances of being quoted as the expert source. but you also need the credibility and marketing from other traditional
sources, such as print publicity in newspapers and magazines. Just
I need a unique theory or insight. remember, you still need media exposure and a physical presence, in
While you don’t want to rehash old news, there’s no need to rack addition to your online presence. ■
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24 Pumper • May 2011
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An ordinance passed by the Lake of Egypt Water District gave resi-
LELY
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leased septic tanks and place a lien on the property. Customers pay a
monthly $25 sewer fee. Once tanks are removed, customers will have
to pay up to $5,700 to have them reinstalled. Put Our Experience to Work for You
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texaS
During the latest legislation session, the Texas Onsite Wastewater
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renewing their licenses. The association has received word that the
legislature will reintroduce the bill or one like it.
SOuth DakOta
The state budget would eliminate programs in the Department of
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offset the loss of state money. n
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The Road to
system installation. (Photos by Alain
Alminana and Javier Prado)
“Lake Okeechobee sits on a rough dividing must go north for treatment and disposal,” customers, however. Jason’s Septic has over
line that marks the transition between geolog- Jason explains. To minimize truck traffic on 100 grease traps under contract. “Because
ical conditions that are suitable or unsuit- the mostly two-lane U.S. 1 causeway, loads are grease trap customers place special demands
able for land application,” Jason says. To the consolidated into semi-tankers. upon us that affect other aspects of our busi-
north, land application is permitted. This area To judge the cost of disposal Jason must ness, we add an inconvenience fee to their
is more sparsely populated and has fewer and factor in distance to the facility, distance to the cost of service,” Jason says. The additional fee
smaller municipal treatment facilities. service stop after disposal and related travel is incorporated into the service charge.
To the south in Monroe County, pumping time in addition to the facility’s treatment Typically, Jason’s Septic charges $50 to
brings other considerations. “Monroe County charges. $75 more for grease-trap service compared to
has no treatment facilities because of the Most of the disposal sites Jason’s Septic a septic tank of the same size. This offsets the
underlying geology and the Florida Keys’ uses are charging $81 for 2,500 gallons. off-hour pump-out times (often 2 or 3 a.m.)
higher water quality standards. Every gallon There is no surcharge for “stronger” loads or some businesses require. “We service one
of septage removed from a tank in the Keys grease-trap waste. This is not the case for his 24-hour restaurant after the overnight crowd
continued
36 Pumper • May 2011
“IN JULY, A NEW MANDATORY PUMP-OUT LAW WILL
KICK-IN ACROSS FLORIDA. EVERY TREATMENT TANK Adapting to Change
WILL BE ON A FIVE-YEAR PUMP-OUT SCHEDULE. THE Jason and Brittnie Nesenman of
PURPOSE OF THIS LAW IS TO PROTECT FLORIDA’S Jason’s Septic Inc. have found success
GROUNDWATER.” by adapting to change. “No matter how
necessary, change is not always easy,”
Jason Nesenman Jason says.
Throughout the recession, business
rose and fell, and is rising again. At the
leaves and before the early breakfast crowd bedrooms, 13 bathrooms, 17,000 square feet same time, the demand for employees
arrives. This gives our guys about a 30-minute of air-conditioned living space, and an insti- has changed along the way. After
window to get there, set up, clean up and go,” tutional-style kitchen. The owner of the house
often entertains groups of 100 or more.
downsizing from seven employees to
Brittnie explains.
As the economy shrank a few years ago, three, Jason took on the vacuum truck
DESIGNING SUPER SYSTEMS some people moved business activities from operator role himself.
In Florida, onsite systems for new storefront settings on municipal sewer to Mornings were devoted to servicing
construction must be designed using two homes served by onsite systems. Brittnie took the more-than-80 grease traps they
sizing parameters. First, the number of one call from a distraught woman who had
had under contract at the time. Three
bedrooms is determined and a flow value is moved her commercial bakery to her house.
assigned. Next, the air-conditioned square Inspection revealed that flour, oil and months is the typical pump-out interval,
footage is considered. The calculation that other materials had escaped to the absorption and this contract work allowed time for
yields the larger absorption area dictates area and destroyed the infiltrative soil surface. pumping residential septic tanks as well.
the minimum size. When a structure has The repair required two septic tanks — installed The vacuum truck is also an important
more than 10 bedrooms or 7,800 square feet in series — and a new, oversized drainfield.
tool when resolving malfunctions.
of air-conditioned space, state regulations “Brittnie’s customer interaction skills made all
require two separate and isolated systems. the difference with this customer, and now we
“When responding to a ‘sewage in
Additional reserve absorption areas must also have another friend of the family,” Jason says. the house’ call, we arrive with the vac
be protected for future use. truck,” Jason explains. After diagnosing
Unique lifestyles are prevalent in south SATISFYING CUSTOMERS the problem — which is always done
Florida. Jason recently repaired a system The Nesenmans agree that when a woman while the septic tank is full and the vac
serving a single-family home with seven calls, upset by an onsite system problem,
Brittnie’s response has an immediate
tank is empty — Jason empties the
calming effect. “I understand what they tank, bringing nearly instant relief and
The Nesenmans review are feeling,” she says. “I reassure them by homeowner appreciation.
plans for a septic system
installation project. saying that we can solve their problem Afternoons were spent doing
and that it is not the life-changing disaster installation and repair work. As new-
they think it is. Yes, sewage on your floor is
construction installations declined,
bad, but we can fix it.”
During a customer’s initial call, the Nesenmans saw a corresponding
Brittnie works to build trust. This atten- increase in repairs. “People were not
tion to customers continues long beyond moving and they are more willing to
the first contact. For pump-out jobs, repair a system to keep it functioning,”
Brittnie calls about 30 minutes before
Brittnie says. Using Infiltrator Systems
the truck arrives. “I call to remind them
that we’re on our way, make sure they are
Inc. chambers, Jason installs a complete
ready for us, and answer any questions.” absorption area in about two afternoons.
About 30 minutes after the job is The chambers themselves can be
completed, Brittnie calls to make sure installed in about two hours.
the site has been restored properly and
to answer any lingering questions. “Every
call ends with ‘Thank you,’ ” Brittnie says.
Appreciating customers is part of the
business plan.
we say we will;
we make sure
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Overheard Online ing it with a shovel out the back valve. With this setup, it will take me
days to get it out.
I’ve tried sloshing around a half-load of water to loosen things up
and flush the tank, but that stuff is almost like cement and just stays in
Question: the bottom.
I have a 1,000-gallon tank on my truck, but with the front primary
inlet (with stainless steel ball) it doesn’t hold any more than roughly ◆ ◆ ◆
840 gallons. Another local pumper told me that if I raise the ball a lit-
tle more, I will be able to handle closer to 900 gallons and get the most Weld a bigger manway on the back to get in and out easier when-
space possible. The primary (Chandler Equipment) has a long metal ever you have to clean the tank. They are not too expensive. You can get
tail (about 18 inches long) that the ball travels in. A 4-inch stainless more gallons in the tank when it’s clean.
bolt holds the ball in the bottom part of this tail. If I raise the bolt up ◆ ◆ ◆
about 3 inches, will I be able to pump a little more into the tank?
Our trucks have a big manway in the back of the tank that we open
Answers: up and scrape debris out. It’s amazing how many rocks, sticks and other
We took the ball out. You just have to be careful not to run waste things will hang up in the tank. Or the hair that wraps around the baf-
through the pump, but that’s just one way to do it. fles. The other thing you can do to increase volume is add a riser to the
top of your tank and move up the whole primary shutoff. It looks goofy
◆ ◆ ◆
but it would work.
You have to make sure you trust your guys and that they are expe-
rienced enough to know when to stop. We used to run without balls, Should I Go Into Business?
but after a couple of rebuilt pumps in a span of 2-3 years, we decided it
wasn’t worth it. Question:
◆ ◆ ◆ A friend of mine approached me about going into the septic sys-
tem pumping business. I’ve done some research and talked to a few
Thanks for the replies. I moved the ball up about 4 inches, but it local guys in Oklahoma. Aside from having absolutely no experience
in this field, it seems like a good idea on the surface. Can you share
some of the less obvious downsides to the business? Are there costs
Refrigerator
that are not obvious such as insurance, fuel, truck maintenance,
dumping fees? Are there other downsides to the business, such as spo-
Magnets
radic business or long waits at the dumping sites?
Answer:
Work!! If there’s a business with less overhead and a greater return I would
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Upon Further Review
Septic sleuth Dawn Long’s documentation of tank conditions is helping
the industry better understand system failures
H
elping her then-husband study for his
medical exams sparked Dawn Long’s interest “HOMEOWNERS CAN’T ARGUE WITH THAT
in things scientific and channeled her AMOUNT OF PHYSICAL EVIDENCE, AND IT
natural curiosity into the field of research. Today, as CONVINCES THEM THAT I AM TRUSTWORTHY.
co-owner of American Septic Service in Sierra Vista, I MAKE RECOMMENDATIONS, GIVE THEM
Ariz., Long is recognized as a pumper who studies PRICES, DIRECT THEM TO MY WEBSITE, AND
septic tanks, concrete corrosion and drain flies.
LEAVE. MOST BECOME CUSTOMERS.”
She has presented papers at the Southwest
Onsite Wastewater Conference, the National Onsite Dawn Long
Wastewater Recycling Association Conference, and at
the National Association of Wastewater Transporters Pumper: How did this discovery help you become a better pumper?
pumper and inspector training sessions. Her seminars have educated Long: By determining the date of the tank, we knew where to dig
Realtors and homeowner associations and were part of the Water Wise for the manholes or inspection ports, what to expect for baffles, and
program for the University of Arizona. what problems were peculiar to that design. We began troubleshooting
Long’s studies attracted the interest of other researchers, but systems rather than just pumping them. For example, backups plagued
their greatest value enabled her to evolve into a troubleshooter for homeowners with 1980s systems. If no effluent drained back from the
onsite system issues. Long’s photographic record of pumped tanks is a leach field as we pumped the tank, it was a clue that 24 inches of sludge
powerful marketing and educational tool. These images better inform was blocking the outlet. They were cast with a longer-than-normal
homeowners about what is in the ground and provide logical explana- extension, but because pumpers didn’t open tanks until the code
tions to their problems. changed in 2006, drainfields were blamed and homeowners paid for
unnecessary replacements.
When customers call with a backed-up system installed from 2000
Pumper Interview onward, I know the reasons were clogged effluent filters and dipped,
crimped, or severed inlets and outlets. The damage occurred during
By Scottie Dayton backfilling by careless installers. If we’re summoned by new customers
who know nothing about their systems, I call the assessor to learn the
installation date. If he has no record, I run my RIDGID SeeSnake camera
Pumper: What drives your curiosity to the investigative level? into the tank to look at the baffles. Their design will date the tank.
Long: When my husband, Don, and I opened American Septic
Service in 2001, we didn’t know anything about the business. After Pumper: Besides NAWT and NOWRA, what other associations
pumping a few tanks, I realized that we should vacuum so much liquid have been interested in your research?
and became curious when not much came out. At that time, pumpers in Long: The AZ Water Association invited me to present my NOWRA
Cochise County cleaned tanks through 4-inch plastic observation ports. paper at its annual conference this May. Jack Bale, a founding member
I wanted to know what was going on inside, so we opened every tank we of the Arizona Onsite Wastewater Recycling Association, used my statis-
serviced. tics in his presentation to the Arizona County Directors of Environ-
The following Christmas, Don bought me a camera and that really mental Health Services Association and the AZ Water Association.
sparked my interest. I began photographing all the jobs, first to provide
legal evidence should the need arise, then to document the tank inte- Pumper: What caught your attention after completing the septic
rior, the baffles, the scum, the sludge, everything. Whenever I sensed tank study?
that something was wrong in a tank, I searched further. If I couldn’t Long: I began seeing deteriorated baffles in the 1970s tanks. The
find an answer, I’d ask people in the industry. Our workload increased outlet baffle was completely eaten away in the dirtiest ones with the
because the word was out that I wasn’t afraid to ask questions. most scum. After many observations and documentation, I concluded
there is a direct correlation between poor maintenance and accelerated
Pumper: As you documented pump-outs, what patterns did you deterioration. Although the systems are 30 years old, many would have
see emerging? continued to function had the baffles been in place and the solids not
Long: Something very unusual and unique to Cochise County. reached the drainfield.
Each decade from the 1950s forward had a distinct septic tank design Because of my interest, Aaron Ausen, concrete engineer for
because of different precasters. In the ’60s, tanks had concrete baffles Dalmaray Precast Concrete Products in Janesville, Wis., recommended
and quartered lids. The ’70s brought concrete baffles, two half-ton lids, me to Roland Bydlon, senior strategist and founder of EYP Advisors. The
and no entrance — only tiny peepholes. In the ’80s, ADEQ mandated National Precast Concrete Association hired him to investigate micro-
a one-compartment tank with poured-in-place 24-inch manholes. In bial-induced corrosion. Roland used my photos in his presentation
the ’90s, the agency mandated two-chamber tanks with the second to the board of directors. According to Aaron, NPCA will spend about
compartment one-third the overall capacity. $250,000 in the next few years to research the problem.
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When customers fail to pay their bills, you have a variety of remedies.
Being persistent without resorting to harassment will bring results.
By Fred S. Steingold
The most practical way to collect is through
I
f you extend credit to your customers, sooner or later you’ll have garnishment. This allows you to reach into the debtor’s
trouble collecting unpaid bills. Your first goal, of course, is to get paid. bank account to collect the money or to require the
A second goal is to avoid legal problems and unnecessary expense in debtor’s employer to pay it to you out of wages.
the collection process. And you also may want to be able to do business
with the slow-paying customer in the future, if possible.
Extending credit will never be risk-free, but you can reduce the risk debtor that continued delay means you’ll assess further interest and late
by screening those who apply for credit, especially where larger sums of payment charges.
money are involved. Make sure the credit terms are clear. The customer Have the letter signed by a responsible company officer. Provide a
should know when payments are due, how much is due and what penalties return envelope to make payment easier. Suggest that the customer
will result from late payment. contact you immediately if there’s a problem that will cause any further
Many debtors give priority to bills that bear interest or service delay in payment. Occasionally, you may wish to follow up with a
charges. Your lawyer can tell you how much you legally can charge in your telephone call or certified letter. That will get the debtor’s attention.
state and how to set up the account.
DON’T PUSH TOO HARD
PRECAUTIONS UP FRONT But be aware that if your collection efforts get too aggressive, the
When you first extend credit to a customer, get his or her signature on debtor may sue you. Your lawyer can give you specific guidance on
a credit application that explains the terms of payment. In addition, get collection practices that can get you in trouble in your state. Generally, you
the customer’s address and phone number for both home and work. That should avoid calling debtors late at night or early in the morning. Some
will make it easier to get in touch if payments aren’t made. state laws specifically say that unless you have the debtor’s permission,
If you extend credit to a small corporation without a proven track you should make phone calls only between 8 a.m. and 9 p.m.
record, have owners co-sign the credit application as individuals so that Be careful not to mislead or deceive a debtor by writing a collection
they will be personally liable if the corporation later goes broke. letter on a lawyer’s letterhead or credit bureau stationery. Don’t contact
If there’s a credit bureau in your city, consider ordering a credit the debtor’s employer unless the person has given you permission in
report. This can help you avoid getting in too deep with a customer who advance. However, it’s usually all right to contact the employer if you’re
had payment problems in the past. As you continue to do business with a only trying to locate the debtor or verify his or her employment.
customer, try to get signed orders for services, or at least get a receipt, so What if you’ve extended credit to someone and, despite all your
that you can later verify that the service was performed. efforts, the bill remains unpaid? At that point, you can turn the matter
Accepting credit cards is a good form of protection. This transfers over to a collection agency or a lawyer. Another alternative is to proceed
any collection problems to the bank issuing the card. Such convenience in small claims court yourself. That way, if you get a judgment and collect,
doesn’t come free — you must decide whether you have enough collection you won’t have to share the proceeds with a collection agency or a lawyer.
problems to justify the credit card fees.
WHEN TO WRITE IT OFF
OVERDUE BILLS Procedures in small claims court are simple and speedy. Court
Let’s assume your company has extended credit directly to a customer personnel are usually able to help you complete the papers. But obtaining
and that no credit card is involved. What do you do if the bill is overdue? a judgment is just the first step. You must still collect on it.
Prompt action is essential. The longer you wait, the harder it will be to get The most practical way to collect is through garnishment. This allows
paid in full. Let the debtor know that you intend to pursue the matter and you to reach into the debtor’s bank account to collect the money or to
that you expect payment in accordance with your usual policies. require the debtor’s employer to pay it to you out of wages. That’s why
Develop a set of three letters that escalate in urgency. Your first letter it’s important to get as much information as possible upfront about bank
can be a simple request for payment. You might suggest that perhaps accounts and employment.
the bill was overlooked. Encourage the customer to send payment There are other methods of collecting a judgment, such as going after
immediately to maintain a good credit rating. the debtor’s real estate or personal property, but these are much more
The second and third letters should be polite, but increasingly firm. complicated procedures and generally less productive than garnishment.
In the third letter, state that if payment isn’t received promptly, you plan As a rule of thumb, if you can’t collect the debt from bank accounts
to take collection action. or wages, you should consider cutting your losses by writing off the
Vary the format of your letters. Each one should look a little different. debt. Some unpaid bills are hopeless. It doesn’t pay to spend your time,
Avoid letters that look like form letters. Mention the specifics of the money and energy chasing after bills where the chances of recovery are
transaction, including the service the customer bought. And remind the practically nil. ■
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56 Pumper • May 2011
Roger Machmeier, Ph.D., P.E., retired as a
Septic System Answer Man professor and Extension Agricultural
Engineer for the University of Minnesota
and is a past recipient of the pump-
By Roger E. Machmeier
Q
The septic tank should be cleaned when the bottom of the scum
In my 10 years of experience, the scum layer in the septic layer is measured to be 3 inches or closer to the bottom of the
tank is thickest at the inlet end and tapers off, perhaps by outlet baffle. Or the tank should be cleaned if the sludge layer is
50 percent, at the outlet end. Also, the inlet pipe extends 12 inches or less below the bottom of the outlet baffle.
about one-third of the way vertically into the tank, whereas the
outlet pipe extends halfway into the tank. This means an exces-
sive scum layer (greater than 12 inches) usually reduces sewage PUMPING RECOMMENDATIONS
flow into the tank — if not totally capping it off — long before the The outlet baffle should extend a depth of 0.4D into the liquid of the
outlet pipe caps off. septic tank. Septic tank research studied the location of the bottom of
I always measure the scum layer from the inlet end and note the outlet baffle to determine the depth providing the cleanest effluent
this for the customer. Also, I’ve found the bottom sludge layer is to be discharged. That dimension may not be as critical now since the
pretty uniformly distributed. Am I missing something? advent of outlet filters.
A
The septic tank should be cleaned when the bottom of the scum
It is a good practice to measure the thickness of the scum layer layer is measured to be 3 inches or closer to the bottom of the outlet
and inform customers. The critical place, however, is at the outlet baffle. Or the tank should be cleaned if the sludge layer is 12 inches or
baffle so that scum or sludge is not carried out into the soil treat- less below the bottom of the outlet baffle.
ment unit. To explain the various dimensions, I will use a septic tank liquid
From your comments it would seem your area has different speci- depth of 60 inches. The inlet baffle should extend at least 6 inches, but
fications for baffle submergence than we use in Minnesota. First of all, no more than 12 inches into the liquid level of the tank. The inlet baffle
I will explain the dimensions Minnesota uses for septic tank baffle sub- should extend 12 inches above the liquid level of the tank. This is a total
mergence and baffle extension above the baffle length of 18 to 24 inches.
liquid level. The outlet baffle should extend 24
Research on septic tank performance inches into the liquid depth and 12 inches
and dimensions was made quite a few above the liquid level, which is the eleva-
years ago. We have used those results in tion of the invert of the outlet pipe. This is
septic tank specifications for Minneso- a total outlet baffle length of 36 inches.
ta. Those dimensions are shown in the You indicated the scum layer was the
graphic. thickest at the inlet end of the septic tanks
The length of the septic tank should you observed. Those tanks may not have
be two to three times greater than the the specified 3-inch drop from the inlet
width. The purpose is to provide a settling sewer to the liquid level in the septic tank.
distance and prevent short-circuiting, Also, your inlet baffle extends farther into
which means some of the sewage inflow to the liquid depth than suggested by the
the tank flows out at the same time. research. This is also true of your outlet
The septic tank liquid depth, D, is baffle.
used as the basis for other dimensions in Scum buildup near the inlet of the
the tank. To provide for floating scum stor- septic tank would not be of concern as far
age, the inlet and outlet baffles must extend 0.2D above the liquid level. as effluent quality. It would be of concern if the scum tended to prevent
The top of these baffles must be no closer than 1 inch to the tank cover. the flow of sewage into the tank.
These dimensions are to provide for adequate scum storage and move- Scum buildup near the bottom of the outlet baffle is of concern be-
ment of gases through the septic tank. cause of particles being discharged with the effluent. In a similar way,
The inlet baffle must extend at least 1 inch above the top of the inlet if the sludge is too high, particles will be carried along with the flowing
sewer pipe. The inlet baffles must extend at least 6 inches into the liquid effluent. As we all know, effluent quality is a top concern in the success-
level, but no more than 0.2D. The invert (bottom) of the house sewer ful operation of an onsite sewage treatment system.
must be at least 3 inches above the liquid level of the septic tank. This is
to provide a downward velocity to the incoming sewage so the scum is REFERENCE INFORMATION
carried down and past the bottom of the inlet baffle. Another column I wrote addressed a question about deteriorat-
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> Classifieds
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PUMPS
Moro stop source for trucks & tanks
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Call For Prices Toll-Free Milwaukee Rubber Products, Inc.
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New Units Available / Trade-ins Accepted!
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Classy Truck
of the Month
O
wner John deVeaux started his new septic service business by
outfitting this snappy red, white and blue 2004 Freightliner M2
vacuum rig built out from a generic box truck by Imperial Industries
Inc. The truck has a 2,300-gallon steel tank combined with a Masport
360-cfm liquid-cooled pump for use on septic systems and portable
restrooms. The truck is powered by a Caterpillar 3126E 230-hp engine tied
to a Fuller 6-speed transmission. Designed for cold-weather service and
land-spreading, the truck has heated valves, an Imperial screen/filter with
38-degree deflector and handy air switches to open and close rear valves
from the cab. Imperial painted the tank. The cab was painted by Ward’s
Auto Body. Vinyl graphics are from Meier’s Signs. The interior has leather
seats, air-ride, stereo, air conditioning and TomTom GPS. ■
SHOW US YOURS!
Got a truck with real WOW appeal? Show it off to Pumper
readers!
Send photos of your truck after it has been lettered with your
company name. Any industry-related truck is acceptable. Please limit
your submission to one truck only.
Your Classy Truck submission must include your name, company
name, mailing address, phone number, and details about the truck,
including tank size, cab/chassis information, pump information,
the company that built the truck, and any other details you consider
important. In particular, tell us what features of the truck help make
Find us on your work life more efficient and more profitable. E-mail your materi-
Facebook als to editor@pumper.com or mail to Editor, Pumper, P.O. Box 220,
Three Lakes, WI 54562. We look forward to hearing from you!
c l e a n e r. c o m
pumper.com
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Visit Our Online Store www.AtlantaRubber.com
336 Chestnut Lane • Ambler, PA 19002 • 1-800-236-NAWT (6298) • Fax 267-200-0279 • www.nawt.org
This is a guest commentary from Eric Casey, executive director of the National Onsite Wastewater Recycling Association
A
disorganized industry, legislative and regulatory ignorance/inertia, public the use of onsite systems in rural, suburban, and even urban environments
misconceptions, and a bias against the onsite/decentralized wastewater as a more economical and environmentally sound alternative to municipal
industry from competing interests have led to a situation where: sewers.
• Negative media coverage about onsite systems and solutions frequently The most egregious example of the industry’s lack of access to funding is the
goes unchallenged, regardless of accuracy. U.S. Environmental Protection Agency’s Clean Water State Revolving Fund (SRF).
• The industry’s interests are often steamrolled by better-funded and organized In 2008, according to the EPA’s website, the total amount of assistance provided by
interest groups when securing more favorable regulation and support. the fund through loans, grants and other means was slightly more than $5.5 billion.
• Our industry is almost always slighted in the funding necessary to address The amount of assistance provided for onsite systems was $9.1 million. That is less
problems such as identifying and repairing failing systems, supporting and than 0.2 percent of available funding for 25 to 30 percent of the population using
spreading the transfer of technologies, encouraging proper maintenance and onsite systems.
more cost-effective ways to dispose of or reuse solid waste, and expanding
sEWER PRoJEcts scoRE
Virtually all of the remaining funding goes to municipal sewer projects. The EPA
claims that 4 percent of SRF assistance goes to onsite projects, but the agency
has not made public any data supporting that claim. Further, abundant anecdotal
evidence suggests that much of the funding labeled as onsite/decentralized is spent
for other purposes.
If our industry received funding commensurate with the number of homes and
businesses it serves, its annual share would be $1 to $1.5 billion. With that amount,
we could address problems associated with public image and education, practitioner
training, remediation of systems, technology transfer, disposition/reuse of biosolids,
and expansion of onsite systems. It also would help stabilize companies facing
Tom & Eileen: fi nancial challenges and possibly increase employment.
We have a terrifi c story to tell. When properly installed and maintained, onsite
Thank you for your tireless efforts in systems are an ecologically sound, safe, and energy-effi cient solution. They are
frequently a more cost-effective alternative to sewers. They safely recharge dwindling
bringing NAWT to a whole new level! aquifers. With disinfection, effl uent is safe for reuse to fl ush toilets, wash cars and
irrigate landscapes. Stabilized biosolids are an excellent and safe agricultural
We wish you much success with your fertilizer. Onsite technologies have a key role in movement toward integrated
future endeavors. watershed management. Proper funding would enable us to share these important
stories with the public, the regulatory community and the environmental community.
Contact:
Don or Gene for a quote or check on
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sales@septicserv.com • www.septicserv.com OEM & Distributor Inquiries Welcomed
Septic Services, Inc.
NUHN INDUSTRIES LTD
www.nuhn.ca 877.837.7323
MyFAST System
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To discuss your needs with our dedicated environmental sales team, call 877.468.9278 or visit www.wastequip.com.
Biosolids Applicators
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www.pumper.com • Since 1979 May 2011 79
www.pumpershow.com
CaAbllout OuUr s
2012 International 4400E Series, 260 hp diesel DT 466 engine, 6-spd.
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Industry
NEWS
Cal-State Site Services Acquires Nature Calls
Cal-State Site Services Inc., Sima Valley, Calif., has acquired Nature
Calls Port A Potties and its restrooms, ag trailers, VIP units, wash sta-
tions, sinks and ADA units. Cal-State, formerly Cal-State Rent A Fence
Inc., also acquired the inventory and accounts of All-State Rent A Fence
and Statewide Rent A Fence. New SSPMA officers (from left) are Mark Huntebrinker, vice president; Jeff Hawks,
secretary-treasurer; Scott Stayton, director; Susan O’Grady, president; and directors
Greg Simon and Charlie Cook.
CST Industries Names
McLaughlin President, CEO
CST Industries Inc. of Lenexa, Kan., manufacturer of factory-coated
metal storage tanks, named Declan McLaughlin president and CEO. He
joined the company in 2009 as president of Columbian TecTank and was
later named to lead the combination of Columbian TecTank and Engi-
neered Storage Products, another CST company.
2-2001, 2003 & 2004, 2008 Freightliner M2, 2004 International 4400,
Cummins Power & Cat Power, Extra Low DT466, 6 Spd, 150K Original Miles,
Cummins Power, 6 Spd, 2500 Gallon
Mileage, New 4200- 4500 Gallon Carbon 2500 Gallon Carbon Steel Tank, Jurop
Carbon Steel Tank, New Jurop Pump
Steel Tank, 9 Spd LL Pump PM84
g
Comin
2007 Soo n Special
Price
0
Freightliner M2, $ 75,00
Cat Engine, 6-Spd, 2500
Special
Price 2006
Gallon Carbon Steel Tank, $ 75,00
0 International 8500,
Jurop Pump.
3600 Gallon Carbon Steel Tank
5 Year
Factory Warranty on
Carbon Steel Tanks
Featured in
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REPRINTS AVAILABLE
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for articles and pricing
{ }
Trying To Sell Your Business?
We can effectively market your business to more than pay anything unless your business sells. To learn more about
60,000 potential buyers in the liquid waste industry, your brokering your business through B2, call 800-257-7222.
local markets, and other venues. No upfront fees – you don’t
LOOKING TO BUY?
Call us, and we can add you to our VIP Buyer List
Listings
New Jersey VIP Restroom/ Portable Toilet Business. Servicing Metro Philadelphia and South-
west New Jersey with VIP restroom trailers and portables. Many late model assets including 2 nice service
trucks, 1 back-up service truck, pick-up truck, 4 VIP restroom trailers, nearly 300 restrooms, sinks, holding
tanks, slide-in unit, 2 forklifts, and more. Assets worth over $300,000 - priced to sell at $399,000.
Well-Established and Profitable Texas Septic, Sewer & Installation Business For Sale.
Price reduced. Grossing in excess of $600,000 annually, customer list of nearly 2,000 accounts and
430 contracted customers. Includes nice late model equipment, most are 2007, 2008 model years. Owner
retiring after nearly 40 years in business. Real estate available upon request. Reduced to $450,000.
Established portable restroom and septic service business located in central Virginia.
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Excellent gross each of the past 3 years with no decline in revenue makes this business recession-proof. Get the free mobile app at http:/ / gettag.mobi
Steady work including many contracts and repeat customers. Extensive equipment inventory, good revenue, http:/ / gettag.mobi
and owner willing to train. Great opportunity for expansion or a new career. Asking price $775,000.Get the free mobile app at
Amarillo, Texas sewer, drain & plumbing business established in 1976. Owner wants to http:/ / gettag.mobi
retire, so take the keys to a 2004 Sprinter outfitted with all of the equipment you’ll need to run this busi- Dallas/Fort Worth Texas Area Sewer/Rehab Business For Sale. Drain Cleaning, TV inspection,
ness. Price includes real estate with 80x100 shop/office on two city lots. Good gross, good profit, financials Pipeline & Manhole Rehab/Relining, Municipal Cleaning and Maintenance business for sale. Excellent
available with signed non-disclosure. Offered at $495,000. opportunity to expand or start your own business. Good revenue history and priced to sell. Includes all
equipment to get started. Asking $195,000.
Chicago-Area Biosolids, Land Application, Dredging and Industrial Services Business.
Established in 1985, owner is retiring. Reputable business includes real estate servicing the entire Chicagoland Successful business with a large amount of equipment and inventory. Profitable sewer
area with sludge and biosolids disposal and treatment services. Real estate and shop included with sale valued and septic business in central Pennsylvania. Increasing revenue over the past 3 years and a large amount
at $750,000, business grosses in excess of $3 million annually, $6.3 million in equipment and assets including of equipment and inventory. Equipment is a mix of old and new, but all is working and making money.
several TerraGators, Vac Trailers, dump trailers, loaders and much more. $4,900,000. Huge potential, good Selling price $250,000.
profit and priced right. Non-disclosure Agreement required, all P&L statements, list of assets, and financials WANTED. Very serious and well qualified buyer looking for sewer, septic or industrial business in Dallas,
available to qualified buyers. Texas area. Must be grossing between $500,000-$1,000,000. All inquiries are kept confidential.
Septic-Scrub
Septic-Scrub
™
Minnesota
The University of Minnesota Extension has these classes:
• June 1-3 – Soils, Alexandria
• June 7-8 – Inspecting Onsite Systems, Waseca
• June 15 – Soils Continuing Education, Forest Lake
• June 21 – Soils Continuing Education, Worthington
• June 22-24 – Soils, Mankato
• June 29 – Soils Continuing Education, St. Cloud
Call Nick Haig at 800/322-8642 or visit http://septic.umn.edu.
Missouri
The Missouri Smallflows Organization is offering these CEU
courses:
• June 28 – Selling the System to the Site Conditions, Sedalia
• June 29 – Media Filters, Sedalia
• July 19-20 – Operations and Maintenance, Liberty
Call Tammy Yelden at 417/739-4100 or visit www.mosmallflows.org.
New England
The New England Onsite Wastewater Training Center at the Uni-
versity of Rhode Island in Kingston has these courses:
• June 2 – Installing Advanced Onsite Systems
• June 2 – Innovative and Alternative Technology Field Training,
Peckham Farm
• June 8 – Soil Basics for the Onsite Wastewater Contractor
• June 16 – Hands-On Component Installation
• June 23 – Bottomless Sand Filter Design and Installation
• July 13 – Microbiology for Wastewater Professionals
• July 14 – Surveying Techniques for the Wastewater Professional
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P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ s A LW AY s T H E R E T O M E E T Y O U R B U s Y s C H E D U L E
Soil Shaker 2000. Universal skid steer at- 2000 Mack RD6885 cab & chassis with a
tachment for drainfield restoration. Buy fac- 4,000 gallon, C/S, DOT certified vacuum tank 1998 International MOD 2554 6x4
tory direct $6,250. www.soilshaker.com or call unit with PV750 pump. (Stock #1460V) www. Camel 200: Allison trans., engine 530,
1995 Ford F800 w/Myers 60 GPM
320-293-6644. (P1-12) VacuumSalesInc.com, (888) VAC-UNIT 275 hp, 74,243 miles, Roots 824 blower,
jetter: Ideal starter jet truck to get into
(822-8648). (PBM) Myers 80 gpm @ 2000 psi, extendable
the business. ......... Priced to sell $7,000
2006 Terralift 2000 like brand new. 9 ac- boom, front rotating reel. ............$58,000
Frank king
tual hours on entire machine. Priced to sell. 1993 White gMC vacuum truck, triple axle, 559-276-0186 CA CP05
978-452-7750 MA P06
$26,000. 580-761-6648 OK. (P05) 2875 gal. tank, 176,585 miles. $32,000 OBO.
Lenny 818-612-5148 CA. (PBM) 1994 Vac-Con, 16-yard debris tank, 1250 gal.
DO YOU OWN A TERRALIFT MACHINE? 1992 Ford L8000 cab and chassis with an water tanks. Telescoping boom with articulat-
We have the beads in stock and we also have enclosed Sewer Equipment Co. jetting unit ing hose reel, 3-stage vacuum. L8000 Ford
heavy duty 6’ probes. Wanted: Used Terralift jETTERS-TRAILER with a Myers D-65 hydraulically driven water- chassis, 127,545 miles. $45,000. Call 601-
machines, working or not. Toll Free 1-888- cooled pump. (Stock #1505C) www.Vacu 373-3736 MS. (CP06)
252-1006. (P07) SECA trailer jet model 747, diesel with 394 umSalesInc.com, (888) VAC-UNIT (822-
hours, 35 gpm, 2000 psi, 500 feet new hose. 8648). (PBM)
2007 LT110 Terralift: The Terralift fractures Was city owned. $13,500. pictures at www.
soil by shooting a blast of air between 16 and empireequip.com. 714-639-8352. (CPBM) 2001 Vac-Con water jet on an International
72 inches beneath the surface. This causes
model 4700, 50 gpm, 3000 psi, 1600 gallon
rejuvenated soil percolation solving septic Xtreme Flow Hot/Cold jetter! Model#
plastic water tank. Was city owned. $24,500.
field problems for years. No digging. No HJ2TA8536, tandem axle trailer, 35 HP Van-
chemicals. No surface disturbance. This Ter- guard 8.5 gpm @ 3,600 psi, 325 gal. water Pictures at www.khtrucks.com. 972-938-
ralift is self-propelled, self-contained, weighs tank, 300’ hose, general pump. List $27,995. 1905. (CPBM)
1600 lbs and measures 8’x4’x7’10”. $19,500. Sale only $22,995. Fully loaded! 800-
Call Alpine 800-292-8420 MD. (P05) 213-3272; www.hotjetusa.com. (CPBM)
jET VACS 1996 Ford F800 w/Vactor 2103: Cum-
mins @ 175 hp, Fuller FS5306A, 177"
DRAIN/SEWER CLEANING jETTERS-TRUCk Mini Jet “N” Vac/Hydro Excavators. Perfect WB, 9,000/17,500 axles, Vactor 2103-16
mini-vac 1600 cfm, s/n: 96-01V-5720.
EQUIPMENT for: Vertical Hole Drilling/pot Holing/Vacuum-
....................................................$29,500
1990 Ford L8000 Camel with only 54,000 ing. For details call 1-800-213-3272; www.
miles. Chassis is in great condition. Camel jet hotjetusa.com. (CPBM) 715-546-2680 WI PBM
COMpLETE DRAIN EqUIpMENT pACkAgE
FOR sALE: Used, in good condition. Arctic vac is only good for parts. Only $7,000. Call
steam machine, RIDgID kg1750 water jetter, 601-373-3736 MS. (CP06)
1985 Ford 7000 Cabover, 5-speed standard
RIDgID kD4550 locator, RIDgID seasnake transmission, 55,420 miles. Single engine
camera with recorder B/W, RIDgID k40 sink PTO, 1500 gallon tank. Myers D65-20 water
machine, RIDgID k150B drain machine, 200 pump, Caterpillar engine 3208. $8,000. Call
feet cable and attachments. Mytana M755
601-373-3736 MS. (P06)
drain machine, Mytana M661, and Mytana
M81 drain machine. New equipment would
cost around $25,000. Asking $13,000. Call Jack Doheny Supplies Inc. offers a full range
Winter septic service 906-492-3947 MI.(p05) of late model combo units and DOT industrial
vacuum loaders. Call us @1-800-3DOHENY.
2003 Sterling Vac-Con 316THA: C-12 (CPBM)
SRECO Truck Mounted jetter: 1986
HAZARDOUS WASTE UNITS International, diesel, automatic trans- CAT, HD4560 Allison, 46K rears, 20K
mission, CDL, air brakes. Chassis is in front, 52,000 miles. Municipal truck.
1997 Freightliner with Presvac 2300 gallon good condition, the jetter unit is a Meyers 814-696-1000 PA CP05
DOT certified vacuum tank, Presvac PV750 pump 65 gpm @ 2000 PSI,1000 gallon
vacuum pump with new paint and tank in- stainless water tank. There is 500 feet of
spections. KLM Companies, 617-909-9044. new 1” hose with a 1” WARTHOg NOZ-
(P05) ZLE. Truck works and runs good. Call or
e-mail for details. ........................ $7,500
dustin@preventativeseptic.com
2011 Freightliner M2 with a new Presvac or 802-839-8431 MA P06
3200 gallon carbon steel, DOT 407/412 cer-
2005 Sterling LT7501: Cat C7 300 HP,
tified full open rear door, dump-style unit. Allison 3000 RDS trans., 10,000 miles,
PVB750 vacuum pump. (Stock #13444E) 2006 gMC TC6500 cab & chassis truck Vactor 2112-J6, 500’ x 1” rodder hose,
www.VacuumSalesInc.com, (888) VAC- mounted jetting unit with Jet Eye camera 1990 Ford L8000 S/A Vac: 7.4L diesel, 38” centrifugal compressor, electric/hyd.
UNIT (822-8648). (PBM) system, 3,000 psi @ 50 gpm, 1,000 gallons jetter, 1,021 hours on unit, 59K miles, A/T, 4-way boom, double acting dump hoist, 2”
water, 600’ hose, 500 cfm blower, 1/2-yd. Vactor 2110 body, Model 4-764-180, s/n: Y-strainer w/25’ fill hose, 1500 gal. water
2011 Freightliner M2 with new Presvac 3,200 debris tank and attachments. $129,000 90-9-4016, 4000 cfm, 60 gallons gtm @ tank, 2-stage 6 cyl., John Deere w/fluid
gallon stainless steel DOT certified dump and purchase price! (Stock #13234) www. 2000 psi. .....................................$39,500 CP. Excellent condition. Call for price.
door vacuum tank. 900 CFM blower, 330 HP. VacuumSalesInc.com, (888) VAC-UNIT 715-546-2680 WI PBM jenna 715-574-5362 WI P05
KLM Companies, 617-909-9044. (P05) (822-8648). (PBM)
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ s A LW AY s T H E R E T O M E E T Y O U R B U s Y s C H E D U L E
Excel Commercial Leasing: Did you find 500 White Olympic Fiberglass portable
something you liked at the Pumper show or Toilets. Standards - $75.00 ea. Handicaps -
looking to spruce up your bottom line? And, $250.00 ea. Older construction grade units.
not sure of the best way to put that equipment Quantity discounts available. Located in New
to work for you or your company! Let Excel Mexico. 505-345-3965. (P07)
Commercial Leasing’s professional staff, with (2) 2006 Mitsubishi Fuso FE180s:
over 65 years of industry experience, find you 20 pORTABLE REsTROOMs FOR sALE: 101,850 miles, new auto trans. installed
a leasing solution today. 1-855-54E-XCEL (3- Buy one or all. $100 ea. 810-765-5184. Ma- April 2010. (2) 131,100 miles, new auto
9235). (P06) rine City, Michigan. (P05) trans. installed May 2009. Both have a/c,
1988 Ford L8000 Vac: Ford @ 210 hp, power steering, power windows & locks.
100% FINANCING/LEASING for TRUCKS/ FOR sALE: Construction condition $75- 17,995 gVW. pTO unit w/no bed; perfect
A/T, 81K miles, 6K hours, spring susp., $150 ea; special event units $150-$225
spoke wheels, Vac-Con body, Cummins EQUIPMENT. Flexible terms. Easy ONE for adding pump unit..
pAgE application and sAME DAY answers. ea; half units $175-$250 ea; handicaps ....PRICE REDUCED TO $12,000 EACH
showing 1,292 hrs., s/n: V290T-0488186. $600 ea. Handwash sinks, $175 ea. All
....................................................$22,500 Call the LEAsINg EXpERTs: 1-888-505- Hays Rental 870-862-4935 AR P05
PolyPortables, PolyJohns, FivePeaks,
715-546-2680 WI PBM 0060 or www.tlejax.com. (P06)
satellites MUsT gO! Contact Manuel @
305-970-9837 or email proequip1@yahoo. Pre-owned 325 US gallon vacuum tank with
com. (P05)
1999 Sterling cab and chassis with Vactor MISCELLANEOUS two (2) 75 gallon poly water tanks mounted
2100 combination vacuum loader and high on a 2007 FML Fabforn Trailer model FMI12-
Up to 400 used teal Satellite units in excel- 10k Workmate. (stock #0477) www.Vacu
pressure sewer cleaning system. (Stock New custom built rotary screen for process- lent condition in Central Florida. $200 each.
ing/screening septic or grease trap waste, umSalesInc.com, (888) VAC-UNIT (822-
#2129V) www.VacuumSalesInc.com, Minimum purchase 50 units. 352-860-0195. 8648). (PBM)
(888) VAC-UNIT (822-8648). (PBM) also other liquid material. Originally construct- (PBM)
ed to screen waste prior to land application,
2002 Int. 4300, $27,500; 2001 Int. 4700,
7’X16’ containment box, 12’X3” rotary screen. Over 600 PolyJohn units 1-2 years old. Start- $27,500; 2000 Int. 4700, $25,000; 1998 Int.
Works extremely well based on 7 years op- ing at $300 each. Minimum purchase of 26 4700, $17,500. 200 restrooms, $125 - $300
erating experience. $30,000. Call JD 775- units. 772-562-4604. kim@reliablepolyjohn. each. Call 256-757-9900 or visit www.pbsos.
825-1595 or email jd@watersvacuum.com for com. (PBM) com for more info and pictures. (PBM)
pictures. (P05)
PORTABLE
PARTS & COMPONENTS RESTROOM TANkS
1995 Vac-Con V312THA on 1995 Ford
LTN8000: 12-cu-yd. debris body, 60 gpm PARTS & SERVICE for vacuum pumps and
Single or multiple compartment tanks.
@ 2000 psi, 3-stage fan, 1000 gal. water vacuum tanks. Vacuum pumps also in stock.
Choose mild, stainless, or galvanized steel.
tank, 38K miles, 6325 hrs. 5' telescopic Chambersburg, PA. 717-709-0000. Ask for Capacities from 100 to 6000 gallons, any di-
boom, articulating hose reel, front & rear Ken or Randy. (PBM) ameter. Parts and accessories to build your
rotating beacon JD 4039T aux. engine, own and save money. 800-545-0174. www.
Allison auto, tandem axle. (Stock #1703) tanksandpumps.com. (PBM) 1999 Ford F650 Portable Toilet Truck:
joe Donlon @ 312-208-6373 P05 PIPE BURSTING EQUIPMENT 1100 gallon tank, Masport pump.
300 gallon, 225 waste/75 water, brand new, ....................................................$15,000
2007 Hammerhead PortaBurst Lightning Lat- Battioni pump. $5,500. 315-375-7867.(PBM) 317-635-0000 IN P05
eral pipe Replacement system: Used 4 times
includes PortaBurst Lightning, power pack,
3/4” x 150’ cable, 4” bursting head, 4” to 6”
fusing machine. Will deliver and train how to
PORTABLE 2003 Keith Huber 1100 US gallon waste,
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ s A LW AY s T H E R E T O M E E T Y O U R B U s Y s C H E D U L E
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ s A LW AY s T H E R E T O M E E T Y O U R B U s Y s C H E D U L E
2002 Freightliner FL80: 98,000 miles, 2007 kenworth T800: 380 Cummins, 1989 Ford L9000: 4500 gal. vac truck,
excellent condition, 3000 gallon new steel 18-spd. trans., factory double frame, 46 double locking rears, Hendrickson susp.,
2004 International 4400 w/DT466: rears on Chalmers suspension, 114,000
tank, heated collars, digital gauge, liquid 2500 gallon tank, NVE pump. .....$32,500 Cummins 300+ L10 engine. Recently in-
367 Challenger, two tool boxes, 300 Cat, miles with 85 BBL Abernethy vacuum stalled engine with Jake/valves adjusted.
317-635-0000 IN P05
tank and Masport 400 water-cooled
auto shift. ....................................$67,000 New exhaust, batteries, radiator and
815-363-8972 IL P06 pump, approximately 2 years old. Pos- much more..................................$19,500
sible delivery options available. $118,500 814-688-4607 PA
2010 Peterbilt 348 with new Presvac 3,600 P06
276-701-3951 VA P05
US gallon aluminum vacuum pressure tank
1997 Mack CH613 with a pre-owned Quality
with Masport HXL400WV vacuum pres-
3500 US gallon vacuum tank, NVE 367 vacu- 1998 9100 International, Eaton Fuller
sure pump. (Stock #8808V) www.Vacu Inventory Reduction sale septic Trucks:
um pressure pump package. (Stock #4289V) 10-speed, 3500 gal. tank, Masport pump,
umSalesInc.com, (888) VAC-UNIT (822- Several to choose from - 1800 gal. to 5000
www.VacuumSalesInc.com, (888) VAC- gal. trucks. After 43 years in business going truck with a M-11 Cummins diesel engine.
UNIT (822-8648). (PBM) 8648). (PBM)
to slow down. Have 41 septic vac. trucks job Runs great, used daily. $32,000. 2003 Inter-
ready. Priced $20,000 and up. In Alabama. national Model 2674, 4000 gal. pump truck
1998 Mack RD6885 with a 3,200 US gal-
Call Barry 256-832-7867. (P06) with Harben jetter. $59,000. Call 434-979-
lon stainless steel vacuum tank unit. (Stock
#6653V) www.VacuumSalesInc.com, 5414 VA. (P05)
(888) VAC-UNIT (822-8648). (PBM)
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ s A LW AY s T H E R E T O M E E T Y O U R B U s Y s C H E D U L E
www.gomcmag.com
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