Ceramic Glass Hob

Installation and Operating Instructions

C61RAAST / C61RABAL / C61RACN / C61RADST

To avoid the risk of accidents or damage to the hob, read all instructions before installing or using the appliance. Keep this manual for future reference.

Contents
Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Electrical safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Child safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety during use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Safety when cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Disposal Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installing the Hob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Regulations and compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Safety instructions for the installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Connecting to the mains power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Installing into the countertop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Parts and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Cooking zones and control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 The key features of your appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Safety shutoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Residual heat indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Initial cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Hob Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Using suitable cookware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Using the touch control sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Switching the appliance on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Temperature control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Switching the appliance off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Switching a cooking zone off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Using the child safety lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Locking and unlocking the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Suggested settings for cooking specic foods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Cleaning and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Hob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Hob Frame (C61RAAST, C61RABAL, C61RADST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 To avoid damaging your appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Warranty and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 FAQs and troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

EN

Using This Manual

EN Please take the time to read this owners manual, paying particular attention to the safety information contained in the following section, before using your appliance. Keep this manual for future reference. If transferring ownership of the appliance, please remember to pass the manual on to the new owner.

The following symbols are used in the text

This is the safety alert symbol. Warning indicates information concerning your personal safety. Important indicates information on avoiding damage to the appliance. This symbol indicates useful information and practical tips. This symbol refers to measures that can be taken to help protect the environment.

1. Numbers like these indicate step - by - step instructions for using the appliance. 2. ... 3. ... This manual contains information on steps you can take yourself to diagnose and resolve problems that may arise. Refer to the section Troubleshooting.

Safety
The safety aspects of this appliance comply with accepted technical standards and the German Appliance Safety Law. However, as manufacturers we also believe it is our responsibility to familiarise you with the following safety instructions. EN

Electrical safety
Be sure the appliance is properly installed and grounded by a qualied technician. The appliance should be serviced only by qualied service personnel. Repairs carried out by unqualied individuals may cause injury or serious malfunction. If your appliance is in need of repair, contact your local service centre. Failure to follow these instructions may result in damage and void the warranty. Flush - mounted appliances may be operated only after they have been installed in cabinets and workplaces that conform to the relevant standards. This ensures sufcient protection against contact for electrical units as required by the VDE [Association of German Electrical Engineers]. If your appliance malfunctions or if fractures, cracks or splits appear: - switch off all cooking zones; - disconnect the hob from the mains supply; and - contact your local service centre. If the cooktop cracks, turn the appliance off to avoid the possibility of electric shock. Do not use your hob until the glass surface has been replaced. Do not use the hob to heat aluminium foil, products wrapped in aluminium foil or frozen foods packaged in aluminium cookware. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Warning: Accessible parts may become hot during use. To avoid burns young children should be kept away.

Child safety
This appliance is not intended for use by young children or inrm persons without the adequate supervision of a responsible adult. Young children should be supervised to ensure that they do not play with the appliance. The cooking zones will become hot when you cook. Always keep small children away from the appliance.

Safety (continued)
EN

Safety during use

This appliance is to be used only for normal cooking and frying in the home. It is not designed for commercial or industrial use. Never use the hob for heating the room. Take care when plugging electrical appliances into mains sockets near the hob. Mains leads must not come into contact with the cooktop. Overheated fat and oil can catch re quickly. Never leave surface units unattended when preparing foods in fat or oil, for example, when cooking chips. Turn the cooking zones off after use. Always keep the control panels clean and dry. Never place combustible items on the hob. It may cause re.

Safety when cleaning

Always turn the appliance off before cleaning. For safety reasons do not clean the appliance with a steam jet or high - pressure cleaner. Clean the hob in accordance with the cleaning and care instructions contained in this manual.

Disposal Instructions
Disposing of the packaging material
All materials used to package the appliance are fully recyclable. Sheet and hard foam parts are appropriately marked. Please dispose of packaging materials and old appliances with due regard to safety and the environment.

Proper disposal of your old appliance

Warning: Before disposing of your old appliance, make it inoperable so that it cannot be a source of danger. To do this, have a qualied technician disconnect the appliance from the mains supply and remove the mains lead. The appliance may not be disposed of in the household rubbish. Information about collection dates and public refuse disposal sites is available from your local refuse department or council.

Installing the Hob

Important: Be sure the new appliance is installed and grounded only by qualied personnel. Please observe this instruction. The warranty will not cover any damage that may occur as a result of improper installation. Technical data is provided at the end of this manual. EN

Regulations and compliance

This appliance meets the following standards: EN 60 335 - 1 and EN 60 335 - 2 - 6, relating to the safety of electrical appliances for household use and similar purposes; EN 60350, or DIN 44546 / 44547 / 44548, relating to the operating features of electric cookers, hobs, ovens, and grills for household use; EN 55014 - 2; EN 55014; EN 61000 - 3 - 2; and EN 61000 - 3 - 3, relating to basic requirements for electromagnetic compatibility (EMC). This appliance complies with the following EU Directives: 73 / 23 / EWG dated 19.02.1973 (Low Voltage Directive); 89 / 336 / EWG dated 03.05.1989 (EMC Directive including Amending Directive 92 / 31 / EWG); and 93 / 68 / EWG CE Labeling Directive.

Safety instructions for the installer

A device must be provided in the electrical installation that allows the appliance to be disconnected from the mains at all poles with a contact opening width of at least 3 mm. Suitable isolation devices include line protecting cut - outs, fuses (screw type fuses are to be removed from the holder), earth leakage trips and contactors. With respect to re protection, this appliance corresponds to EN 60 335 - 2 - 6. This type of appliance may be installed with a high cupboard or wall on one side. Drawers may not be tted underneath the hob. The installation must guarantee shock protection. The kitchen unit in which the appliance is tted must satisfy the stability requirements of DIN 68930. For protection against moisture, all cut surfaces are to be sealed with a suitable sealant. On tiled work surfaces, the joints in the area where the hob sits must be completely lled with grout. On natural, articial stone, or ceramic tops, the snap action springs must be bonded in place with a suitable articial resin or mixed adhesive. Ensure that the seal is correctly seated against the work surface without any gaps. Additional silicon sealant must not be applied; this would make removal more difcult when servicing. The hob must be pressed out from below when removed.

Installing the Hob (Continued)

EN

Connecting to the mains power supply

Before connecting, check that the nominal voltage of the appliance, that is, the voltage stated on the rating plate, corresponds to the available supply voltage. The rating plate is located on the lower casing of the hob.

Shut off power to circuit before connecting wires to circuit.

The heating element voltage is AC230 V~. The appliance also works perfectly on older networks with AC220 V~. The hob is to be connected to the mains using a device that allows the appliance to be disconnected from the mains at all poles with a contact opening width of at least 3 mm, eg. automatic line protecting cut - out, earth leakage trips or fuse. A type H05SS - F (180C) cable or one of a higher grade must be used as the mains connecting cable.
Rated current of appliance (A) Nominal cross-sectional area (mm ) > 4 and < 6 > 1.5 and < 2.5
2

1N~
2N~

> 25 and 32 > 10 and 16

The connection must be carried out as shown in the diagram. The connecting links should be tted according to the appropriate connection diagram. The earth lead is connected to terminal. The earth lead must be longer than leads carrying electric current.

The cable connections must be made in accordance with regulations and the terminal screws tightened securely.
The connecting cable is to be secured with the mains cable cleat and the covering closed by pressing rmly (locking into place). Before switching on for the rst time, any protective foil or stickers must be removed from the ceramic glass surface.

Once the hob is connected to the mains supply, check that all cooking zones are ready for use by briey switching each on in turn at the maximum setting. When the hob is powered on for the rst time, all displays light and the child safety lock is activated.

< IN ~ > L: Brown N: Blue PE: Green Warning: Pay attention (conformity) to phase and neutral allocation of house connection and appliance (connection schemes); otherwise, components can be damaged. Warranty does not cover damage resulting from improper installation.

Installing the Hob (Continued)

Installing into the countertop
Make a note of the serial number on the appliance rating plate prior to installation. This number will be required in the case of requests for service and is no longer accessible after installation, as it is on the original rating plate on the underside of the appliance. Pay special attention to the minimum space and clearance requirements. Secure the brackets at both sides with the provided screws before mounting the hob onto the brackets. When installing this cook top, a board shall be tted which will limit acess to the cook top base enclosure EN

Min. 50mm

x4

R3 560 +1 min. 20

490+1 600

50

Installing the Hob (Continued)

EN

Model : C61RABAL, C61RACN, C61RADST

90 x4 2

=
490+1

100

100

Installing the Hob (Continued)

Model : C61RAAST
EN

90 x4 2

=
490
+1

100

100

Parts and Features

EN

Cooking zones and control panel

Single cooking zone 1300 W Single cooking zone 1950W

14

m m

3 18

83

14

m m

Control panel Single cooking zone 1950W

Single cooking zone 1300 W

Indicators for heat settings and residual heat

Lock control sensor

Heat setting selectors On/Off control sensor

10

Parts and Features (Continued)

Components
EN

1 Ceramic Glass Hob

2 Installation Brackets

3 Screws

4 Scraper

11

Parts and Features (Continued)

EN

The key features of your appliance

Ceramic glass cooking surface: The appliance has a ceramic glass cooking surface and four rapid - response cooking zones. The hobs powerful radiant heater elements signicantly shorten the amount of time required for the zones to heat up. Touch control sensors: Your appliance is operated using touch control sensors. Easy cleaning: The advantage of the ceramic glass cooking surface and the control sensors is their accessibility for cleaning. The smooth, at surface is easy to clean. On / Off sensor: The On / Off control sensor provides the appliance with a separate mains switch. Touching this sensor switches the power supply on or off completely. Control and function indicators: Digital displays and indicator lights provide information about settings and activated functions, as well as the presence of residual heat in the various cooking zones. Safety shutoff: A safety shutoff ensures that all cooking zones switch off automatically after a period of time if the setting has not been changed. Residual heat indicator: An icon for residual heat appears in the display if the cooking zone is so hot that there is a risk of burning. Digital displays: The four display elds are assigned to the four cooking zones. They show the following information: the appliance has been switched on, to selected heat settings, residual heat, the child lock is activated; and error message, the sensor has been touched for longer than 10 seconds. error message, when the Hob is overheated because of abnormal operation.

12

Parts and Features (Continued)

Safety shutoff
If one of the cooking zones is not switched off or the heat setting is not adjusted after an extended period of time, that particular cooking zone will automatically switch itself off. Any residual warmth will be indicated with (for hot) in the digital displays corresponding to the particular cooking zones. The cooking zones switch themselves off at the following times. Cooking setting Cooking setting Cooking setting Cooking setting 1-2 3-4 5-6 7-9 After 6 hours After 5 hours After 3 hours After 1 hour will be displayed. EN

If the Hob is overheated because of abnormal operation, And the Hob will be switched off.

Should one or more of the cooking zones switch off before the indicated time has elapsed, see the section Troubleshooting.

Other reasons why a cooking zone will switch itself off

All cooking zones will immediately switch themselves off if liquid boils over and lands on the control panel. The automatic shutoff will also be activated if you place a damp cloth on the control panel. In both of these instances, the appliance will need to be switched on again using the main power sensor after the liquid or the cloth has been removed .

Residual heat indicator

When an individual cooking zone or the hob is turned off, the presence of residual heat is shown with an (for hot) in the digital display of the appropriate cooking zones. Even after the cooking zone has been switched off, the residual heat indicator goes out only after the cooking zone has cooled. You can use the residual heat for thawing or keeping food warm. Important: As long as the residual heat indicator is illuminated, there is a risk of burns. Important: If the power supply is interrupted, the symbol will go out and information about residual heat will no longer be available. However, it may still be possible to burn yourself. This can be avoided by always taking care when near the hob.

13

Before You Begin

EN

Initial cleaning
Wipe the ceramic glass surface with a damp cloth and ceramic cooktop glass cleaner. Important: Do not use caustic or abrasive cleaners. The surface could be damaged.

Hob Use
Using suitable cookware
Better pans produce better results. You can recognise good pans by their bases. The base should be as thick and at as possible. When buying new pans, pay particular attention to the diameter of the base. Manufacturers often give only the diameter of the upper rim. Pots with aluminium or copper bases can cause metallic discolouration on the ceramic glass surface. The discolouration is very difcult or impossible to remove. Do not use pans made of cast iron or which have damaged bases with rough edges or burrs. Permanent scratching can occur if these pan are slid across the surface. When cold, pan bases are normally bowed slightly inwards (concave). They should never be bowed outwards (convex). If you wish to use a special type of pan, for example, a pressure cooker, a simmering pan, or a wok, please observe the manufacturers instructions.

Energy saving tips

You can save valuable energy by observing the following points.

Right!

Wrong!
14

Hob Use (Continued)

Always position pots and pans before switching on the cooking zone. Dirty cooking zones and pan bases increase power consumption. When possible, position the lids rmly on the pots and pans to cover completely. Switch the cooking zones off before the end of the cooking time to use the residual heat for keeping foods warm or for thawing. EN

The base of the pan should be the same size as the cooking zone. Using a pressure cooker reduces cooking times by up to 50 %

Using the touch control sensors

To operate the touch control sensors, touch the desired panel with the tip of your pointed nger until the relevant displays illuminate or go out, or until the desired function is activated. Ensure that you are touching only one sensor panel when operating the appliance. If your nger is too at on the panel, an adjacent sensor may be actuated as well.

15

Hob Use (Continued)

EN

Switching the appliance on

Touch the Lock sensor for approximately 3 seconds. The appliance is switched on using the On / Off control sensor. Touch the On / Off sensor. The digital displays will show . After the On / Off sensor has been actuated to switch on your appliance, a heat setting must be selected within approximately 10 seconds. Otherwise, the appliance will switch itself off for safety reasons.

Temperature control
For setting and adjusting the power level ( to ) for cooking, touch the corresponding cooking zones , keys. The rst time is pressed, the heat level is set to . The rst time is pressed, the heat level is set to . Use the key to increase the heat setting and the key to decrease.

16

Hob Use (Continued)

Switching the appliance off
To completely switch off the appliance, use the On / Off Touch the On / Off sensor. control sensor. EN

After switching off a single cooking zone or the entire cooking surface, the presence of residual heat will be indicated in the digital displays of the corresponding cooking zones in the form of an (for hot).

If the heat setting is at and you want to turn the burner off, the sensor can be touched one additional time, and the heat setting will go to zero. For faster adjustment, keep your nger on the or sensor until the required value is obtained. If more than one sensor is pressed for longer than 10 seconds, will show in the heat setting display. To reset, touch the On / Off sensor.

Switching a cooking zone off

To switch off a cooking zone, return the setting to and touch sensors or . by using the control panels heat setting

17

Hob Use (Continued)

EN

Using the child safety lock

You can use the child safety lock to safeguard against unintentionally turning on a cooking zone and activating the cooking surface. The lock control sensor can be used only when the power is on.

Switching the child safety lock on

1. Touch the control sensor for approximately 3 seconds. An acoustic signal will sound as conrmation.

approx. 3 sec.

2. Touch any heat setting control sensor . will appear in the displays, indicating the child safety lock has been activated.

18

Hob Use (Continued)

Switching the child safety lock off
1. Touch the control sensor for approximately 3 seconds. An acoustic signal will sound as conrmation. EN

approx. 3 sec.

19

Hob Use (Continued)

EN

Locking and unlocking the control panel

At any stage during the cooking process, the control panel, with the exception of the On / Off control sensor, can be locked in order to prevent the settings from being changed unintentionally, for example, by wiping over the panel with a cloth. 1. Touch the lock control sensor for approximately 3 seconds. The indicator light in the lock control sensor will illuminate. The control sensors are now locked. 2. To unlock the control sensor, touch the lock control sensor again for approximately 3 seconds. The indicator light in the lock control sensor will extinguish.

approx. 3 sec.

Suggested settings for cooking specic foods

The gures in the table below are guidelines. The heat settings required for various cooking methods depend on a number of variables, including the quality of the cookware being used and the type and amount of food being cooked. Switch Setting 9 8 7 6 5 4 3 2 1 Cookingmethod Warming Sauting Frying Intensive Frying Frying Boiling Steaming Stewing Boiling Melting Examples for Use Warming large amounts of liquid, boiling noodles, searing meat, (browning goulash,braising meat) Steak, sirloin, hash browns, sausages, pancakes / griddle cakes Schnitzel / chops, liver, sh, rissoles, fried eggs Cooking up to 1.5 l liquid, potatoes, vegetables Steaming and stewing of small amounts of vegetables, boiling rice and milk dishes Melting butter, dissolving gelatine, melting chocolate

Note The heat settings indicated in the table above are provided only as guidelines for your reference. You will need to adjust the heat settings according to specic cookware and foods. 20

Cleaning and Care

Hob
Important: Cleaning agents must not come into contact with a heated ceramic glass surface: All cleaning agents must be removed with adequate amounts of clean water after cleaning because they can have a caustic effect when the surface becomes hot. Do not use any aggressive cleaners such as grill or oven sprays, scouring pads or abrasive pan cleaners. Clean the ceramic glass surface after each use when it is still warm to the touch. This will prevent spillage from becoming burnt onto the surface. Remove scales, watermarks, fat drippings and metallic discolouration with the use of a commercially available ceramic glass or stainless steel cleaner. EN

Light Soiling
1. Wipe the ceramic glass surface with a damp cloth. 2. Rub dry with a clean cloth. Remnants of cleaning agent must not be left on the surface. 3. Thoroughly clean the entire ceramic glass cooking surface once a week with a commercially available ceramic glass or stainless steel cleaner. 4. Wipe the ceramic glass surface using adequate amounts of clean water and rub dry with a clean lint - free cloth.

Stubborn Soiling
1. To remove food that has boiled over and stubborn splashes, use a glass scraper. 2. Place the glass scraper at an angle to the ceramic glass surface. 3. Remove soiling by scraping with the blade. Glass scrapers and ceramic glass cleaners are available from specialty retailers.

21

Cleaning and Care (Continued)

EN

Problem Dirt
1. Remove burnt-on sugar, melted plastic, aluminium foil or other materials with a glass scraper immediately and while still hot. Important: There is a risk of burning yourself when the glass scraper is used on a hot cooking zone: 2. Clean the hob as normal when it has cooled down. If the cooking zone on which something has melted has been allowed to cool, warm it up again for cleaning. Scratches or dark blemishes on the ceramic glass surface, caused, for example, by a pan with sharp edges, cannot be removed. However, they do not impair the function of the hob.

Hob Frame (C61RAAST, C61RABAL, C61RADST)

Important: Do not use vinegar, lemon juice or scale remover on the hob frame; otherwise dull blemishes will appear. 1. Wipe the frame with a damp cloth. 2. Moisten dried debris with a wet cloth. Wipe and rub dry.

To avoid damaging your appliance

Do not use the cooktop as a work surface or for storage. Do not operate a cooking zone if there is no pan on the cooktop or if the pan is empty. Ceramic glass is very tough and resistant to temperature shock, but it is not unbreakable. It can be damaged by a particularly sharp or hard object dropping onto the cooktop. Do not use pans made of cast iron or which have damaged bases with rough edges or burrs. Scratching may occur if these pans are slid across the surface. Do not place pans on the hob frame. Scratching and damage to the nish may occur. Avoid spilling acidic liquids, for example, vinegar, lemon juice and descaling agents, onto the hob frame, since such liquids can cause dull spots. If sugar or a preparation containing sugar comes into contact with a hot cooking zone and melts, it should be cleaned off immediately with a kitchen scraper while it is still hot. If allowed to cool, it may damage the surface when removed. Keep all items and materials that could melt, for example, plastics, aluminium foil and oven foils, away from the ceramic glass surface. If something of this nature melts onto the cooktop, it must be removed immediately with a scraper. 22

Warranty and Service

FAQs and troubleshooting
A fault may result from a minor error that you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specic case. Warning: Repairs to the appliance are to be performed only by a qualied service technician. Improperly effected repairs may result in considerable risk to the user. If your appliance needs repair, please contact your customer service centre. EN

What should I do if the cooking zones are not functioning?

Check for the following possibilities: The fuse in the house wiring (fuse box) is intact. If the fuses trip a number of times, call an authorised electrician. The appliance is properly switched on. The control indicators in the control panel are illuminated. The cooking zone is switched on. The cooking zones are set at the desired heat settings.

What should I do if the cooking zones will not switch on?

Check for the following possibilities: A period of more than 10 seconds has elapsed between when the On / Off button was actuated and the desired cooking zone switches on (see the section Switching the appliance on). The control panel is partially covered by a damp cloth or liquid.

What should I do if the display except for denly disappears?

the residual warmth indicator sud-

This could be a result of one of two possibilities: The On / Off sensor was accidentally actuated. The control panel is partially covered by a damp cloth or liquid.

What should I do if, after the cooking zones have been switched off, residual warmth is not indicated in the display?
Check for the following possibility: The cooking zone was only briey used and therefore did not become hot enough. If the cooking zone is hot, please call the customer service centre.

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities: The control panel is partially covered by a damp cloth or liquid. The child safety lock is on.

What should I do if the

display is illuminated?

Check for the following: The control panel is partially covered by a damp cloth or liquid. To reset, press the On / Off control sensor. 23

Warranty and Service (Continued)

EN

What does it mean when the burner does not glow red?
The selected temperature of the cooking zone is maintained by a sensor that cycles the zone on and off, so the surface cooking area will not always glow red. If you select a low heat setting, the heat will cycle on and off more frequently than at higher settings. The heat also cycles on and off at the highest setting. If you request a service call because of an error made in operating the appliance, the visit from the customer service technician may incur a charge even during the warranty period.

Service
Before calling for assistance or service, please check the section Troubleshooting. If you still need help, follow the instructions below.

Is it a technical fault?
If so, please contact your customer service centre. Always prepare in advance for the discussion. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary. Please take note of the following information. What form does the problem take? Under what circumstances does the problem occur? When calling, please know the model and serial number of your appliance. This information is provided on the rating plate as follows: Model description S / N code (10 digits) We recommend that you record the information here for easy reference. Model: Serial number:

When do you incur costs even during the warranty period?

if you could have remedied the problem yourself by applying one of the solutions provided in the section Troubleshooting, if the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.

24

Technical Data
Appliance dimensions
Width Depth Height 575 mm 505 mm 55 mm EN

Worktop cut - out dimensions

Width Depth Corner radius 560 mm 490 mm 3 mm

Cooking rings
Position Front left Rear left Rear right Front right Diameter 183 mm 148 mm 183 mm 148 mm Power 1,950 W 1,300 W 1,950 W 1,300 W 240 V ~ 50 Hz 6.5 kW

Connection voltage Maximum connected load power Weight : Net 7.5 kg Gross 10.0 kg

25

Note
EN

26

Note
EN

27

Code No.:DG68- 00045A-01