CR Elc108370 Corrigendum 3 E-District

Electronics Corporation of Tamil Nadu (ELCOT), Chennai-35
Selection of SI for State-Wide Roll-Out of e-District MMP

Ref No: ELCOT/EG/472/SI-for-e-District /14-15
Corrigendum-3 dated 11th November 2014
Please note that the Corrigendum document is part of the Tender document. The Bidders are requested to
sign and stamp the copy of the Corrigendum and enclose with Technical Bid without fail.
Due for Bid Submission: 20th November 2014 @03:00 PM
Technical Bid Opening: 20th November 2014 @03:30 PM
Venue: ELCOT, Nandanam, Chennai -35
Page 1 of 96
Clarifications to Pre-bid queries
1.1 Volume-I
#
Section
Clause
Page
Actual Clause in RFP
Clarification Sought
Response
Under the e-District MMP

Roll-out, System Integrator
will be responsible for
Introduc
1.
tion
providing a comprehensive
Would a detailed functional
solution towards Supply,
requirements be shared by ELCOT
Installation, Development,
with the SI's for building the
Integration, Commissioning,
eDistrict Application or would that
Management & Maintenance
be completely be dependent on the
of Application and Computing
requirement study & analysis phase.
The SI shall carry-out detailed

systems study and prepare the
required documents
Infrastructure along with

training pertaining to eDistrict in various States
Electronics Corporation of
2.
II
Tamil Nadu (ELCOT) invites
Consortium of maximum two
the eligible parties (hereafter
companies may be allowed
The clause remains intact
referred as Bidder).
An EMD amount of INR
20,00,000 (Rupees Twenty
3.
lakhs only) may be paid by

way of DD drawn in favour of
ELCOT, Chennai 35,
payable at Chennai, and the
Kindly consider option of Bank

Guarantee (BG) from any
Nationalised/ Commercial/
Scheduled Bank for EMD of Rs.20
Lakhs.
Page 2 of 96
Section
Clause
Page
Response
instrument should be
submitted in the prequalification proposal.
Existing Implementing
Agencies which do not get
If bidder proposes to replicate
their e-District Application
a similar eDistrict application
Software for their respective

4.
5.6.3
17
Pilot States/UTs certified by

STQC will NOT be eligible to
done at any other state and if

Do share more details on this clause.
such application is still NOT

certified by STQC then the
participate in the bidding
same may not be used for this
process for that State / UT
project
under the National Rollout of

the Scheme.
Document: Certificate from
Statutory Auditor ascertaining
5.
6.1
20
Turnover from IT System

Integration (SI) services for
the last 3 years for the Bidder
2. e-District Application
6
Criteria
6.
for
Evaluati
on
Development a. Requirement
6.1 PreQualifica
tion
Criteria
Study & analysis b. SRS

20
Preparation & sign-off c.

Design & Development d.
Internal Testing e. User
Acceptance Testing f. Pilot
Kindly modify the requirement to:

Certificate from Statutory Auditor or
Chartered Accountant ascertaining
Turnover from IT System
Integration (SI) services for the last

3 years for the Bidder
Would a detailed functional
Basic FRS has been given in
requirements be shared by ELCOT
Volume II of the RFP &
with the SI's for building the
detailed requirement study for
eDistrict Application or would that
application-service specific
be completely be dependent on the
requirements is part of the
requirement study & analysis phase.
scope of the SI
Page 3 of 96
Section
Clause
Page
Response
Implementation & sign-off g.

Security & Performance Audit
h. Roll-out & sign-off
Since Ricoh IT services are fast
emerging Business Unit under
RICOH umbrella, and have executed
7.
6.1
20
SI Services should include
quality projects in the resent past for
Application Development
IT Infrastructure including
along with any 3 of the
application development and
following services through a
maintained with the Quality and
single project with the same
Process drawn under CMMi3 Level
client:
and ISO 27001 benchmark. In this
regards we would request the

Department to consider our recent
projects.
One project with IT SI
experience with work order
8.
6.1
20
We would request the Department
dated before 31st March 2009
to amend to = One project with IT SI
corresponding work orders
Turnkey project with Work order in
confirming year and Area of
the Last 3 years
activity.
9.
6.1
21
Bidder should have a
minimum number of 300 IT
Document: A self-certified letter
technically qualified
signed by the company
professional Staff as on 31st
secretary/statutory auditor/
March, 2014 on its rolls in
authorised signatory for number of
Page 4 of 96
Section
Clause
Page
India.
technically qualified professionals in
Document: A self-certified
the rolls of the bidders organization
letter signed by the company
in India as on 31st march 2014
Response
secretary/statutory auditor for

number of technically
qualified professionals in the
rolls of the bidders
organization in India as on
31st march 2014
Document: Certificate from
10.
6.1
20, 21
the Statutory Auditor

ascertaining Net worth for the
last audited Financial Year

Certificate from the Statutory
Auditor or Chartered Accountant
ascertaining Net worth for the last

audited Financial Year
9. Bidder
11.
6.1 Pre-
should
Qualific
be
ation
minimu
Criteria
m CMMi
22
Bidder should be minimum

CMMi Level 5
Request change to CMMi Level 3
Level V
12.
6.2
1A
24
System Integration projects:
The bidder should submit
The bidder should submit THREE
THREE projects and provide
projects and provide client
client references for successful
references for successful
completion/ongoing of an
completion/ongoing of an integrated
integrated turnkey project for
turnkey project for any Government
Page 5 of 96
Section
Clause
Page
any Government
Department/PSUs/ Boards/Local
Department/PSUs/
Bodies/ Undertakings in India or
Boards/Local Bodies/
International comprising of
Undertakings in India
- Application software development
comprising of
- Supply & Commissioning of IT
- Application software
Compute Infrastructure (Data
development
Centre Infrastructure)
- Supply & Commissioning of
- Hardware supply & commissioning
IT Compute Infrastructure
- O&M phase for maintaining all of
(Data Centre Infrastructure)
the above.
Response
- Hardware supply &

commissioning
- O&M phase for maintaining
all of the above.
13.
6.2
1B
24
management: The Bidder
should submit THREE
management: The Bidder should
submit THREE projects and provide
completion/ongoing that
completion/ongoing that clearly
clearly mentions the scope of
mentions the scope of IT compute
IT compute Infrastructure
Infrastructure supply &
supply & commissioning for
commissioning for any Government
any Government
Department/PSUs/Boards/Local
Department/PSUs/Boards/Lo
Bodies/ Undertakings in India or
cal Bodies/ Undertakings in
International
Page 6 of 96
Section
Clause
Page
Response
India
6.2
Technic
al
14.
Qualific
ation
Criteria
6.2
Technic
al
15.
Qualific
ation
Criteria
Some of the Govt projects under
Past
PPP are on BOOT Model, and will
Experien
ce of the
24
A. System Integration projects
respondi
Please refer to the note in page
consider the transaction based
26 of Volume I clause 6.2
Billing value (till date) as project
ng firm
value.
Past
Experien
ce of the
not have project value, so request to
24
respondi
B. IT Compute Infrastructure
management
ng firm
value.
The bidder should submit
THREE projects and provide
completion/ongoing of an
integrated turnkey project for
Request the Department to amend

the clause to The bidder should
submit THREE projects and provide
any Government,
16.
6.2
1A
24
completion/ongoing of an IT
department/PSUs/
Infrastructure turnkey project for
Boards/Local Bodies/
any Government,
Undertakings in India
department/PSUs/ Boards/Local
comprising of
Bodies/ Undertakings in India
1. Application software
development
2.Supply & Commissioning of
Page 7 of 96
Section
Clause
Page
Response
(Data Centre Infrastructure)
3.Hardware supply &
commissioning
4.O&M phase for maintaining
all of the above.
Software Solutions: The
17.
6.2
1C
25
Bidder should submit projects
and provide client references
The Bidder should submit projects
for successful
and provide client references for
successful completion/ongoing that
Software Development with
Software Development with value
value more than INR 1.50
more than INR 1.50 Crore for
Crore for software
software development and
development and
management component only for
management component only
any Government Department/
for any Government
PSUs/Boards/Local Bodies/
Department/
Undertakings in India or
International Such projects should
Undertakings in India Such
have at least TWO of the following
projects should have at least
components :
TWO of the following
Portal
components :
Web based Application Services
Portal
Electronic Forms
Web based Application
Page 8 of 96
Section
Clause
Page
Response
Services
Electronic Forms
6.2
Technic
al
18.
Qualific
ation
Criteria
Some of the Got projects under PPP
Past
are on BOOT Model, and will not
Experien
ce of the
25
C. Software Solutions
respondi
have project value, so request to
ng firm
value.
The Bidder should submit
Software Development with
value more than INR 1.50
Crore for software
19.
6.2
1C
25
development and
the clause to IT infrastructure
management component only
Solutions including Software
for any Government
Development
Department/
Undertakings in India Such
projects should have at least
TWO of the following
components :
Portal
Page 9 of 96
Section
Clause
Page
Response
Web based Application

Services
Electronic Forms
Software Solutions
(value pertaining to software
development and
20.
6.2
1C
25
management component
would be considered for
the clause to IT infrastructure
evaluation; in case the break-
Solutions including Software
up value is not explicitly
Development
mentioned, 10% of the project

value would be considered for
evaluation)
Operations & Maintenance
Services: The bidder should
have experience in providing
Operations & Maintenance
21.
6.2
1D
26
Services for application/ IT

Compute Infrastructure
services (Data Centre
Infrastructure services) of
value more than INR 2 Crores
in India.
22.
6.2
Past
Technic
Experien
al
ce of the
26
D. Operations & Maintenance

Services

The bidder should have experience
in providing Operations &
Maintenance Services for
application/ IT Compute
Infrastructure services (Data Centre

Infrastructure services) of value
more than INR 2 Crores in India or
International.
Consider and change project value
as min 50 Lakhs and remove the
"(Data Centre Infrastructure
Page 10 of 96
Section
Clause
Page
Qualific
respondi
services" from Description as it is O
ation
ng firm
& M experience and same has been
Criteria
Response
evaluated earlier in pre-qualification

criteria
6.2
Technic
al
23.
Qualific
ation
Criteria
Past
Experien
ce of the
26
respondi
Services
ng firm
value.
Consider and change project value
as min 1 Crores and remove the
"(Data Centre Infrastructure
6.2
Technic
al
24.
Qualific
ation
Criteria
Past
Experien
ce of the
respondi
ng firm
26

Services
services" from Description as it is O
Any project which has supply
& M experience and same has been
& commissioning of IT
evaluated earlier in pre-qualification
compute Infrastructure
criteria. Also if a bidder has
(Servers/Storages/Data
experience in managing the servers
Centre infra, etc) either
that also can be considered as the
exclusively or part of the
servers will be placed in the SDC
turnkey service offering would
and it is already being managed by
be considered for this
the SDC partner. Since the bidder is
criterion.
not required to manage the data

center please consider relaxing this
clause.
Page 11 of 96
Section
6.2
Technic
al
25.
Qualific
ation
Criteria
Clause
Page
Past
Response
Please consider the bidders who
Experien
ce of the
26
respondi
E. e-District Project
have expertise In integrating the
Experience
services as the scope of the e-district
is primarily to integrate the services.
ng firm
C. Training
Proposed Training and
Change Management plan
It means the bidder agrees to
description to be looked into
26.
6.2
28
The Evaluation will be based
For Point B of the clause, kindly be
on:
specific on the "more than 5% of the
a. Proposed Training Schedule
requirements"?
= 2 marks
provide training to the users

5% over and above of the
requirement without any
additional cost and without
any compromise in quality
b. Agree to train more than

5% of the requirement = 3
marks
Given that there is dependency on
27.
6.2
29
Proposed Approach and
the existing services for roll-out and
Methodology
completion within the
Agree to achieve the
implementation timeframe, please
implementation in less 75% of
confirm when the source
the implementation time-
code/documentation and relevant
frame as per the specified
artefacts will be provided to the SI.
timelines = 5 marks
Ideally the existing services (37)

should be provided during the 2nd
Page 12 of 96
Section
Clause
Page
Response
week which is when the solution

design phase/BPR, Gap-analysis
phase starts. Given that we have
short implementation timeframe,
can this clause be relaxed and 10
marks awarded for provided for the
Detailed Week-wise Work Plan
alone?
Bidder should have IT System
Integrator turnkey project
experience in India with a
minimum project value of
INR 10 Crores and the scope
including at least any 4 of the
following:
28.
37
Request the department to amend to
1. Application Development
" Bidder should have IT System
2. Application Support and
Integrator turnkey project
Maintenance
experience in India with a minimum
3. Installation and
project value of INR 10 Crores") in
Commissioning of IT
last 5 years as on 31st March 2014
Compute Infrastructure
(DataCentre Infrastructure)
4. Maintenance of IT Compute
Infrastructure (Data Centre
Infrastructure)
5. Help Desk Services
Page 13 of 96
Please refer corrigendum
Section
Clause
Page
Response
6. Training & Capacity

Building
All the projects should have
been successfully
implemented(the solution
implemented should be
operational) in last 5 years as
on 31st March 2014
Tech Form 21: Undertaking
on Deliverables
4. We also understand that
the acceptance, approval and
sign-off of the deliverables by
ELCOT will be done on the
advice of respective District
officials and any other agency
Tech
29.
Form 21
73
appointed by the ELCOT for

the same. We understand that
while all efforts shall be made
to accept and convey the
acceptance of each deliverable
Request that the clause be modified

such that "if the acceptance of
deliverable is not given in
accordance with the project
schedule, the same is deemed to
have been accepted by the purchaser
for all purposes."
in accordance with the Project

schedule, no deliverable will
be considered accepted until a
specific written
communication to that effect
Page 14 of 96
Section
Clause
Page
Response
is made by ELCOT.
Please provide the volume details for
30.
Form 2A
3.2, 3.3
83
Price discovery
project planning and time lines. Also

please provide the number of
locations.
Page 15 of 96
Revised Financial Bid

Template has been provided in
the annexure
1.2 Volume II
#
Section
1.
Clause
Page
6
Services are classified into 3
Kindly provide more information on
basic categories:
type1, type2 and type3 services.
Response
Please refer to clause 2 Vol-II
Kindly confirm if the support licenses

2.
3.3
3.3.1
Overview of the existing e-
that NIC may have procured for Open
It is NOT under the bidder
District Application
Source Stack for e-District application
scope
are valid for all the 32 districts.

RFP states that 19 services are
currently developed by Department.
3.
3.2
Existing services
For these 19 services, do list in detail

the activities that is pending and needs
Please refer to the services

matrix in the annexure
to be completed by the SI.

The 8 services pertaining to
(Scholarship & educational
assistance delivered by BC,
MBC welfare Department &
Adi Dravidar welfare
4.
3.2
Department) have been
Do confirm the list of activities
implemented throughout the
pending for these 8 services that need
State. The services of Revenue
to be completed by the Selected SI
& Social welfare have been

implemented in the Districts
mentioned above. Additional
services of various
Departments are being
Page 16 of 96

Section
Clause
Page
Response
identified and approved by

State Apex Committee for
addition to the e-District
programme
In case of integrating the
newly developed application
In case of any bugs, during integration
of newly developed e-District
5.
3.2
Existing services
application will this be rectified by the

developer(NIC/Thirdparty) of the
service.
by the SI which are to be

integrated with NIC / Third
party applications, any bugs
in their respective
applications will be the
responsibility of the
respective application
development agency
6.
7.
3.2
3.2
Existing services
Existing services
In case bugs are identified during the
It is the responsibility of the
O&M phases for the existing services,
respective application
kindly confirm if these would be
development agency unless
rectified by the developer
otherwise stated specifically
(NIC/Thirdparty) of the service.
in the scope document
Do confirm if the existing services
SLA for the services
(19+18) meet the SLAs and timelines
developed and portion which
required by Department, Government
is integrated by SI shall be
of India, DeITY. Will the selected SI be
part of the bidder scope.
allowed to baseline the existing

services for performance issues, SLAs,
Kindly refer to services matrix
etc., before taking these into O&M
for further details
Page 17 of 96
Section
Clause
Page
Response
support.
All new web-based
8.
4.3
10
SI shall be responsible for
1) Does this mean only PDS services
Application development of
will get implement in 6 pilot districts?
PDS related services & the
2) What is timeline to implement rest
roll-out shall happen both at
of other new services (excluding PDS
Pilot & non-pilot Districts
services) in 6 pilot districts?
application services developed

by SI shall be implemented
throughout all districts in the
State (Pilot / Rollout). Please
refer to corrigendum for
further details on scope of
work at pilot districts
Information on core
infrastructure components
NeGPs core infrastructure
9.
3.3.1
11
components TNSWAN,
Kindly elaborate for functions of
SDC, CSC, and SSDG / State
infrastructure components
portal and it has been
TNSWAN, SDC, CSC, and SSDG /
developed by NIC, Tamil
State portal
Nadu.
are available in the public

domain. The same may be
obtained from the websites of
DeitY (http://deity.gov.in/),
ELCOT (http://elcot.in/) and
TNeGA
(http://www.tnega.in/)
Does this mean SI will provide single
10.
3.3
3.3.1
11
e-District Application portal is
window in pilot phase through which
a single window access to e-
already implemented services and
District services implemented
newly developed services will get
as part of pilot e-District
executed and post implementation of
program.
single window portal, the old portal

will get decommissioned?
Page 18 of 96
Yes
Section
Clause
Page
3.3.1
11.
SI needs to make use of the
3.3
Overvie
Solution
w of
Would an SI have to necessarily make
&
the
use of the existing Pilot applications or
Technol
existing
ogy
e-
Architec
District
ture
Applica
11
Overview of the existing eDistrict Application
can they rebuild these existing

application/ services as part of the new
deployment.
The IT infrastructures namely

3.3
3.3.1
existing e-District services

however it is preferred, if the
envisaged solution is capable
to render at least all the
services under the 'mandatory
category' prescribed in the eDistrict guidelines
tion
12.
Response
12
SDC & TNSWAN (with 708

PoPs) are completely
operational.
Bidder shall be responsible

Has Virtualization considered in the
for the design & supply of all
existing setup. Please elaborate on
necessary hardware/software
exiting architecture.
for effective functioning of the

IT compute infrastructure
It will be very helpful, if department

can provide a matrix or table which list
the SI services to be delivered for the
13.
3.4
19
Scope of Services
existing services (19 pilot +18
NIC/thirdparty developed) for the
matrix in the corrigendum
application, hardware, capacity,

training, O&M phases so that the scope
of work is clear.
14.
3.4
19
SMS Gateway & Payment

Gateway
Please confirm do we need to provide

SMS gateway or is it present in existing
environment?
Page 19 of 96
The existing SMS gateways

may be leveraged
Section
Clause
Page
Do confirm if the FRS or relevant
15.
3.5
20
Scope of Services Project

Implementation Phase
documentations of the Existing/Pilot

services are available in any
Governments websites. Are there are
any links to view the existing services?
16.
3.5
20
17.
3.5
20
Response
Some of the FRS are available
for the Existing /Pilot services
and same may be provided to
the successful bidder
Can we get the interface documents of
The same would be shared to
the existing modules?
What is the technologies of the existing
Legacy database(s)?
What is the size of the databases and

18.
3.5
20
volume of data which is available? Are
the database schemas available along
with the complete data dictionary?

Do confirm when all of the existing
19.
3.5
20
The SI shall roll-out the
services (19 pilot + 18 third-party
existing e-District services
developed) will be delivered to the SI,
(Refer Annexure) in the entire
so that SI can plan roll-outs. If there
State. The indicative activities
are delays in sharing the existing
involved in the Roll-out are
services on time this will have cost and
given below:
schedule implications which needs to
SI shall appropriately plan &

have adequate provisions for
such project activities
be borne by the department.

Identification of pilot Taluks
20.
3.5
20
for e-District roll-out after

consultation with the District
administration
Do confirm the number of taluks that

need to be covered as part of pilot,
statewide rollout.
Page 20 of 96

Section
Clause
Page
Response
The SI shall facilitate the
21.
3.5
20
respective departments in
What is the level of digitization
sharing the data template /
Required. What is the Volume of data
The role of SI is to facilitate
structures in which the
to be scanned. What is the volume of
the Data Digitization process
historic manual data needs to
data(no of records and size) to be data
undertaken by the respective
be digitised, so that there are
entered. At how many locations, we
department
no challenges during
have to do the digitization activity.
migration.
Identification of pilot Taluks
22.
3.5
20
Required information has
for e-District roll-out after
Kindly list the activities to be
already been provided. Kindly
consultation with the District
completed at the Taluk level.
go through the RFP
administration
documents carefully
The legacy databases shall be

23.
3.5
20
migrated to the envisaged
Kindly share the volume of data to be
end-to-end e-District
migrated to the e-District application.
Application.
Project Documentation
"..The SI is required to update
the FRS / SRS as and when
24.
3.5.2.3
24
any enhancements /
modifications are made to the
e-District Application till the
duration of the Contract."
25.
3.5.2.4
17
27
Do confirm that any increase in cost

due to enhancements / modifications
Any additional enhancements
made to the e-District Application, the
/ modifications after the sign-
same shall be paid by ELCOT and
off shall be considered under
cannot be provided as a fixed quote as
Change Request
part of this bid
The Application should have a
What is e-Taal Tool? Please specify the
e-Taal is process of
web interface and should
technology platform?
registration of service-wise
publish online transaction
What are the service information to be
transactions by Government
Page 21 of 96
Section
Clause
Page

volume data for each service
Response
integrated with e-Taal tool?
for each District & CSC. This

web interface should be
integrated with e-Taal tool of
NIC for generating MIS on
transaction volumes of the
existing e-District services.
The application should be
26.
3.5.2.4
20
28
integrated with the mailing

solution of the GoTN
27.
3.5.2.4
29, 30
Govt. of Tamil Nadu already

What is the existing e-mail solution of
has a separate email solution
the GoTN?
which is developed and

maintained by the NIC
Kindly elaborate more for integration
1. Required details sufficiently
The details for integration
with existing application, payment
provided in this section
with other initiatives are given
gateway, e-authentication etc. Are
2. It may be by both
below.
API's or integration services to be
depending on the context and
provided by contact agency or SI?
environment
Do clarify if the efforts/cost for

integrating with the new initiatives by
Integration with any other
28.
3.5.2.4
30
new initiatives by the GoTN

and / GoI should also be
factored in the bid.
GoTN and /GOI, which will be outside

of the 30 new services requested by
Authority will be considered as
enhancements and executed as change
control process. All such additional
efforts will be paid by ELCOT as
appropriate to the selected SI.
Page 22 of 96
Any additional enhancements

/ modifications after the signoff shall be considered under
Change Request
Section
Clause
Page
Response
In the future, if needed, the
29.
3.5.2.4
31
State may add additional
Hope the efforts/cost, timelines for
services and/or revamp
such additional services will be
existing services for which the
considered as enhancements and
SI should develop the
executed through change control
application. The price
process. All such additional efforts will
discovery for the same is
be by ELCOT as appropriate to the
included in the Financial
selected SI. Please confirm.
Yes
Proposal.
Is complete identity management
30.
3.5.2.12
3.5.2.12
40
Security design should
solution expected which consists of
provide for a well-designed
User Identity Reconciliation,
identity management system,
Provisioning, Workflow etc? Kindly
Yes
confirm.
The security services used to
31.
3.5.2.12
3.5.2.12
40
protect the solution shall
For designing Access Management
include: Identification,
Solution, please provide total Number
Authentication, Access
of Estimated Users which will be
Control, Administration,
enrolling this application, Estimated
Audit and support for
Active Users and Estimated
industry specific standard
Concurrent users.
protocols.
32.
3.5.2.20
44
Identity management solution

here refers to the total
internal project stakeholders
(line department
representatives, District
collectors, State level officers,
TNeGA, NIC., etc)
How many Desktops/Laptops are
The section deals with
Enterprise-wide Antivirus
present? How many additional licenses
standards for compliance
solution
needs to be procured for this solution
from "IT Security" and not
by SI?
just Antivirus. Therefore
Page 23 of 96
Section
Clause
Page
Response
question of number of
licenses for antiviruses
doesn't arise.
The IT Infrastructure
proposed should be
purchased within last 2
33.
3.5.3
3.5.3
47
months from the date of
Does this mean that the hardware
deployment and documentary
should be procured before 2 months of
proof for warranty and proof
go -live .Please clarify ?
of purchase should be
SI shall plan their deployment

to meet the project
requirements mentioned in
the RFP
produced at the time of

deployment of infrastructure
The SI will ensure that the
reports for monitoring of
SLAs such as system uptime,
34.
3.5.3
3.5.3
47
performance, etc. are

generated automatically from
the system and the applicable
This functionality depends on the

existing EMS modules. Please provide
EMS - CA is being used SDC
the details of the same.
penalties are calculated as

indicated in the RFP
SI shall include the learning
35.
3.5.4
3.5.4.1
48
from pilot project and update
Can we have the learnings from pilot
the necessary changes in the
project?
training.
36.
3.5.4
3.5.4.3
49
The learnings from the pilot

project may be shared with
NIC shall give necessary
Who will provide training material for
It is the responsibility of the
training on the existing e-
the existing e-District portal based
SI. Basic input shall be
Page 24 of 96
Section
Clause
Page
Response
District portal based services
services and other live applications
provided by the NIC / Third
to the System Integrator. The
which are to be integrated to the e-
Party Developers / concerned
SI shall in turn provide the
District application suite? If it is
Department. The SI shall be
same along with the other
responsibility of SI (System Integrator)
responsible for those services
trainings to the intended
then who will provide content for the
offered for e-District project
stakeholders. For other live
same?
applications which are to be

integrated to the e-District
application suite the
respective line department /
their representatives shall
provide the necessary training
to the System Integrators
trainers. The SI shall in turn
provide the same along with
the other trainings to the
intended stakeholders.
To determine the no. of pages for
course material handouts and
length/duration of E-learning for user
37.
3.5.4
3.5.4.4
50
Class room training & Self

learning
application training, we need following

information:
o How many modules?
o How many process for each module
o How many screens in each process
o How many fields in each screen
Page 25 of 96
SI shall design the training

module and the same shall be
approved by ELCOT/TNeGA
for necessary implementation
Section
Clause
Page
Response
o Are simulations required?

o If yes, will it be just 'Demo or Show
me' or is the customer expecting 'Try
me or Click and Learn'
The SI would be required to
prepare a detailed training
plan covering at least the
38.
3.5.4
50
trainings to be conducted,
targeted audience, location,
Required information for

Kindly elaborate for target audience
design of training by the SI
and training material requirements.
has been sufficiently provided

in this section
dates for training, duration

and training content.
Downloadable computer
39.
3.5.4.4
50
Downloadable Computer
Based toolkits
Kindly elaborate more on

Downloadable Computer Based
toolkits.
based toolkits are toolkits

which can be downloaded on
to the PC and run offline.
They shall serve as interactive
self-learning tools
3.5.4.6
40.
3.5.4
&&
3.5.4.5
51
We understand from RFP that
On Vol- I, Form 2: Financial Proposal,
total no. of personnel to be
Form 2A: Details of Financial Bid, page
trained is 10, 200 + 20% of
80, Capacity Building & Change
10,200 = 12,240 in Basic IT
Management, line items which are
(Basic IT Training), Change
given are NOT in line with type of
(Change Management
training specified.
Workshops) and User
There are no Line items for these
Application (User Application
training in the financial bid. Where do
Training). There are details
we load these training cost? What are
Page 26 of 96
Tender clause remains intact
Section
Clause
Page
given only for Business
the different raining required to be
Processes/Application &
conducted? How many participants in
Specialized Technology
each type of training? Nos are not
Training.
mentioned for Train The Trainers
Response
training also. We need breakup of no.

of personnel to be trained,
programme/training-wise, districtwise/location-wise to enable us
prepare training plan and include cost
accordingly. Need clarity of no. of
personnel to be trained in different
training location-wise.
This training environment will be
handed over to the respective
41.
3.5.4.11
53
Training Environment
departments / authorities along with

all other assets at the end of Contract
Period
The training environment

refers to the backend
infrastructure used for
providing the training
Request for relaxation in the

proficiency of Tamil for atleast the Key
42.
3.5.4.13
54
Manpower requirements
team members like Project Manager,
District Leads, Capacity Building and

Training Lead.
The SI shall setup the
43.
3.5.6
3.5.6
56
Setting of Help Desk
Where would the helpdesk be setup?
helpdesk at the prescribed

location by TNeGA and / or
ELCOT and ensure complete
Page 27 of 96
Section
Clause
Page
Response
adherence to SLAs prescribed
This varies for each service
offered under this project. For
44.
3.5.6
57
Departmental users and
What is approx. volume of dept and
design purposes, minimum
external user
external users?
targeted transactions volumes

in Go-Live may be considered
with adequate buffer
The Storage Replication

capability should be certified
45.
3.5.10
3.5.10
59
for performing replication to

heterogeneous storage models
from different OEMs (HP,
What is the purpose of heterogeneous
Minimum has been provided,
Storage Replication? Not all industry
bidder is free to provide better
leading storage vendors support this.
solution
IBM, EMC, SUN and Netapp)

The solution should support 3
way DR management solution
46.
3.5.10
3.5.10
59
where the first replication

happen to the Staging Site
and then it should be
Where will be the Staging site/NDR

and how is the connectivity established
between DC,DR and this site.
The DR location shall be

finalized in future therefore
the solution should be
compatible for 3 Way DR
replicated to a DR Site
The proposed solution should
facilitate frequent DR drills by
utilizing space-optimized
47.
3.5
3.5.10
59
snapshots at DR without
pausing/suspending
At present, the envisaged

Does it means we need to have Active
solution shall be capable to
DR with same capacity of production?
support "DR based
replication and shutting down

the application at Primary
Page 28 of 96
operations"
Section
Clause
Page
Response
site.
The solution should support
remote replication to meet
48.
3.5
3.5.10
59
different recovery point and
Please share the RPO/RTO.
recovery time objective

(RPO/RTO) requirements.
Overall monitoring and
management of all IT and
Non-IT infrastructure
deployed by the SI for the
Project including Server
Any Non-IT infrastructure
Infrastructure at SDC,
49.
3.7.1
3.7.1
63
Departmental locations,
networking equipments &
Please elaborate with list of non-IT
envisaged by the bidder
infrastructure to be monitored?
required that is to be provided

by SI under this project
connectivity, system software,

Application, database, and all
other services associated with
these facilities to ensure
service levels, performance.
The SI shall provide support
50.
3.7.8
3.7.8
66
in monitoring of SLAs
Please provide details related to project
pertaining to the project
parameters.
Do you have currently any ITIL based
Minimum information for
Help desk system? Please elaborate
design of Helpdesk services
details.
parameters
51.
3.5.6
3.5.6
66
Page 29 of 96
Section
Clause
Page
Response
in this section
Do you have plan for implementing
52.
3.5.6
3.5.6
66
complete ITIL based Help desk system
including Request, Call, Incident,
design of Helpdesk services
Problem management, Knowledge
management and Change
in this section
management?
The entire set of e-District
53.
3.5.6
3.5.6
66
What are existing applications in use to
solution (Pilot & roll out
be integrated with this solution?
services) shall be covered by

the help desk setup
Additional licenses for Real-
54.
4.1
71
Time & passive Backup
Please confirm will the backup be disk
Management - for existing
base or tape library and what will be
backup server loaded with
the yearly on data growth?
EMC Networker back
Backup shall be with existing

backup solution at SDC &
archival can be by using Tape
Library.
Only additional licenses for HIPS,

Antivirus, backup, needs to be
55.
4.1
71
procured and exiting environments
Form A: Bill of Material
have all the solutions already in place.
(Softwares)
Yes
Is our understanding correct or new

setups needs to be provided? Which
HIPS is present in the environment?
56.
83
Hardware Security Module
Kindly confirm if existing Hardware
Security Module (if any) can be used in
for proposed implementation.
solution
Page 30 of 96
Section
Clause
Page
The solution should support

57.
87
minimum 50,000 local users
What is the maximum and minimum
configured on the appliance
external and internal users.
itself
Response
solution
The solution should have
58.
87
minimum 3000 concurrent
Does this mean minimum and
ssl vpn tunnel scalable to
maximum concurrent users would be
5000 as needed with software
3000 and 5000 respectively?
solution
upgrade
SAN Storage (2 TB) FC&
SATA
Bill of
59.
Form B
Materia
91
ls
1 TB on FC 15k RPM, 450 GB
Does this mean that we need the
or higher; 1 TB on SATA, 7.5k
augment the existing EMC Clarion
RPM, 1 TB or higher;
storage.
Yes
Compatible with EMC Clarion

CX4-480
As per TNSDC architecture
48 port SAN Switch

9
60.
91
compatible with the SDC
Do we require 48 port switch as DB
infrastructure (CISCO EMC
servers are connected to SAN?
MDS 9134)
4.1
91
switch; bidder is free to

(Infrastructure at SDC) SAN

Storage
connected only through SAN

provide a better solution.
Form B: Bill of Material

61.
DB servers are to be
Kindly provide calculation details for
design of SAN Storage
arriving space of 2 TB for SAN.
services has been sufficiently

provided in this section
Page 31 of 96
Section
Clause
Page
Response
Kindly specify which CA EMS tools are
62.
4.1
91
deployed at SDC? Does the SI need to
SI needs to supply additional
procure new EMS or utilize the
EMS licenses (inline with the
Agents for EMS in line with
existing setup at SDC for monitoring
SDC infrastructure) and
CA EMS installed in SDC
the performance & availability for the
customize the same to
proposed Infrastructure? Also what
generate MIS / SLA reports as
kind of SLA reports are available from
prescribed by ELCOT/TNeGA
existing CA EMS tools at SDC?

Basic functionalities have
Functional Requirement
63.
4.3
100
Specification for Workflow

Engine
Kindly provide steps for workflow

requirements.
been provided in the RFP and

detailed FRS & SRS may be
drawn post the selection of
What is the dependency of the

proposed e-district mobile applications
on the new services to be developed by
64.
4.3
Mobile Application
SI, to be compatible with MS SQL
Framework for e-District
server? We understand that SI can
Project:
propose their own database for new
102
services.
11. The application should be
capable to work with MS SQL
Is the SI expected to to develop mobile
server.
application for existing 37 (19 pilot+18

third-party/NIC) e-district services as
well? Does the existing e-district
services use MS SQL Server as the
Page 32 of 96
Yes
Section
Clause
Page
Response
backend, so that when developing

mobile application for existing
services, it will depend on the MS SQL
Server database? please explain.
21. b. viii.
Apart from these points, other
65.
4.3
103
functionalities related to
citizen interface for service
delivery will be included in
the scope of the work.
What are the other functionalities

referred here. Should all the new edistrict services be covered under the
scope of mobile application
development?
1. Functionalities refers to
"Citizen-centric service
deliveries, G2C services.
2. Yes all the eDistrict services
shall be compatible on mobile
based services
What is the scope of mobile application

66.
4.3
20
103
Development of Mobile
development for the existing services?
Application
Is mobile application development part
Yes
of SI scope for existing services?

Support for Authenticated
and encrypted LDAP
67.
4.4
4.4
105
operations using SSL
What is the existing Authentication
encryption, Support for
Method? Please elaborate.
Authenticated and encrypted

replication using SSL.
RDBMS should have the ability to
68.
4.4
106
RDBMS should have the
support 64-bit support for any one of
ability to support 64-bit
the following platform - Windows,
support for Windows, Linux
Linux distributions, and UNIX. Since
distributions, and UNIX
this is an open tender, the SI would

choose a particular platform and then
Page 33 of 96

solution
Section
Clause
Page
Response
bid on that technology stack.

Implementing a database software
which supports multiple platforms will
not be a technically viable solution and
will also have a negative impact on the
security of the database platform and
performance since SI will not be in the
position to architect the envisaged
solution supporting multiple platforms
and adhering to the SLAs . Hence
request you to make this modification,
supporting any of the major platform.
The solution should enable
components to run on any major
The solution should enable
components to run on all
major operating systems,
including Microsoft Windows,
69.
4.5
112
IBM AIX, Sun Solaris, HP-UX

and Linux and should
integrate with industryleading Web application
servers.
operating systems, including Microsoft

Windows, IBM AIX, Sun Solaris, HPUX and Linux and should integrate
with industry-leading Web Application
Servers. Because from a
implementation stand point SI will
deploy with any of the above platforms
and not deploy on all the platforms.
Deploying the solution on a chosen
platform will help the SI to adhere to
SLA, Security Consideration, and have
comprehensive Management and
Page 34 of 96

solution
Section
Clause
Page
Response
Maintenance plan for the solution.

4.5
70.
4.5
Technic
Pre Integrated Rich
Technic
al
al
Requir
solution should provide rich,
Require
ements
pre-integrated, ready to
ments
for e-
for e-
District
District
Integra
Integrat
ted
ed
Frame
Framew
work
ork for
for
Delivery
Deliver
of
y of
Services
Service
Capabilities- The proposed
deploy capabilities around the
112
following: Content
Request more details on the Xforms
Management, Process Design
requirements and its integration with
and Management, Enterprise
Portal - would help if a use case is
Business Rules, Electronic
depicted.
Forms supporting the xForms

standard, which can be
deployed independently on
portals and Collaboration and
UI Generation capabilities
s
Should the selected SI provide O&M
71.
4.6
125
List of services
for all of the 67 (37 existing + 30 new)

services
Please refer to clause 4.6 VolII
RFP states around 18 services will be

developed by NIC/third party vendors.
72.
4.6.1
125
Existing services
For these 18 services, do list in detail
the activities that is pending and needs
matrix in the corrigendum
to be completed by the SI. Also, please

share the technology stack used by the
Page 35 of 96
Section
Clause
Page
Response
different third parties/NIC to develop

these services
73.
4.6.1
125
Existing services
Kindly share the SRS, SDD, documents
for the existing services.
Do confirm if source code of all the 37

existing services from NIC/third-party
74.
4.6.1
125
Existing services
will be provided to the selected SI, post

contract award for integration,
No, Source code will not be

provided
Implementation and O&M.

List of Services - The
following scope shall be
75.
4.6
125
applicable for both the
The reference clause says that the IT
existing services and new
compute infrastructure for the existing
services:
services is part of the scope of the SI.
IT compute infrastructure
Please confirm that the hardware
Capacity Building
procurement, supply and
Integration with MSDG
installation/DC setup for existing
Integration with SSDG
services will be done by
Integration with Aadhaar
department/NIC/third party vendor.
Help Desk
SI will only supply hardware for the
Manpower support
new services.
Liaison with concerned

stakeholders
76.
4.6.1
125, 126
#Existing services
#New services
Kindly provide more information on

functionality of services under each
category of existing and new services.
Page 36 of 96

1.3 Volume III

#
Section
Clause
Page
Response
As there is good amount of third

party items like hardware,
1.
29.6
54
Schedule VI - Terms Of
networking components etc., please
Payment Schedule
consider payment of 10%
mobilization advance against bank

guarantee of same value.
We request you to kindly change the
payment terms and release 30% of
2.
29
29.6
54
payment at the stage of SRS and
Milestone payment in %
UAT itself. This will help the
bidders to regularize cash flow and

better project management.
30.3 Annexure C Required
Deliverable and Associated
Timelines
3.
30.3
61
Go-Live
Go-Live Report encapsulating
the solutions compliance to the
Go-Live definition
4.
30
30.3
61
Week wise schedule shared in page

63 states that Go-Live happens
during 50th week and is for a
Page No. 63 mentions both
duration of three weeks . However,
stabilization and go-live as
the Go-Live duration in page 62
three weeks which is same as
mentions duration of 1 week. Kindly
page 62
confirm what is the Go-Live

duration.
Required Deliverable and
Please provide us with the detailed
Associated Timelines and
plan on the site preparation and
Deliverables and associated time
hard deployment at various sites as
lines
our payment milestone is linked.
Page 37 of 96
Site Preparation is not part of

scope of SI & neither the same
is mentioned in this section
Section
Clause
Page
Response
Penalty component refers to
5.
32
32.2.4.1
75
Penalty Component
Clarification on penalty component
component not supplied and

installed
6.
32.2.4
75-83
LD and Penalties under the

contract
LD and penalties under the contract

shall not exceed 10% of contract
value
Page 38 of 96
1.4 General Queries

#
1.
Actual Clause
in RFP
General
Kindly confirm if proposed solution to be deployed in HA (High

Availability Mode).
Response
Yes
The State refers to Govt. of Tamil Nadu OR
2.
General
Definition of State
any department/directorate/ agency

nominated by Govt. of Tamil Nadu
The State Nodal Officer refers to TNeGA OR
3.
General
Definition of State Nodal Officer
any department/directorate/ agency/

individual officially nominated by TNeGA
Request Volumetrics inputs on some of the critical components /

modules of the solution to help right size the solution, namely the User
Layer, Communication Layer, Application Layer, Integration Layer,
Business Layer and Database Layer. The Volumetrics should reflect the
following: 1. Total Users (External, Internal etc.) & Transactions
4.
General
accessing these individual layers

2. Concurrent Users & Average & Peak Transaction
3. Maximum number of Documents, Average Size, Conversion of
Document Type if desired etc.
4. Retention Policy - how long and how much of data / documents
would be stored in the Product system.
Page 39 of 96
The same would be shared to the successful

bidder
2 Corrigendum / Addendum
2.1 Volume-I
#
Section
Clause
Page
1.
Correction / Amendment
Email: md@elcot.in with a copy to
Email: md@elcot.in with a copy to
mngr1tnega@tn.gov.in
mngr1tnega@tn.gov.in, gmegov@elcot.in
"Date, Time and Place of opening of
2.
Date, Time and Place of opening of
Commercial bid" should be read as "Date,
Commercial bid
Time and Place of opening of Technical

Proposal"
"The scrutiny will be held whether the bid
3.
II
19
The scrutiny will be held whether the bid
has submitted..." to be read as "The scrutiny
has submitted
will be held whether the bid has been

submitted..."
The Pre-Qualification Proposal will be

evaluated and only those bidders who
qualify the requirements will be eligible for
4.
III
19
next set of evaluations. Technical Proposal

and Commercial Proposal of Bidders who
do not meet the Pre-Qualification criteria
(Section 6.1) will be returned without
opening.
6.1/Pre
5.
Quualificatio
n
20
The clause is modified as "The PreQualification Proposal will be evaluated and

only those bidders who qualify the
requirements will be eligible for next set of
evaluations. Technical Proposal and
Commercial Proposal of Bidders who do not
meet the Pre-Qualification criteria (Section
6.1) will be kept with the Tender Inviting
Authority without opening"
Qualification Criteria
The Clause may be modified as,
Bidder should have IT System Integrator
Qualification Criteria
turnkey project experience in India with a
Bidder should have IT System Integrator
Page 40 of 96
Section
Clause
Page
Criteria/Seri
al lNo.2
minimum project value of INR 10 Crores
turnkey project experience in India with a
and the scope including at least any 4 of the
minimum project value of INR 10 Crores
following:
and the scope including at least any 3 of the
following:
2. Application Support and Maintenance
3. Installation and Commissioning of IT
Compute Infrastructure (Data Centre
Infrastructure)
Infrastructure)
Infrastructure (Data Centre Infrastructure)
Infrastructure (Data Centre Infrastructure)
6. Training & Capacity Building
All the projects should have been
successfully implemented(the solution
All the projects should have been
implemented should be operational) in last
successfully implemented(the solution
5 years as on 31st March 2014
implemented should be operational) in last

5 years as on 31st March 2014
The clause may be modified as,
6.
6.1
20
Bidder should have a Net Worth of INR 20
Bidder should have a Net Worth of INR 5
Crores
Crores or more as per the last audited

Balance Sheet.
"Those bidders who fail to comply with the
7.
6.1
20
Those bidders who fail to comply with the
same will be summarily rejected at this time
same will be summarily rejected at this time
bid opening stage itself" should be read as
bid opening stage itself
"Those bidders who fail to comply with the

same will summarily be rejected at this time
Page 41 of 96
Section
Clause
Page
of bid opening stage itself"
8.
6.2 - 3 (B) (a)
29
Evaluation will be based on the detailed
The clause is modified as "Evaluation will
Project Plan including day wise, week wise
be based on the detailed Project Plan
activities with Work Breakdown
including week wise activities with Work
Structures
Breakdown Structures"
The "PQ Form 1: Pre-Qualification
Compliance
PQ Form 1: Pre-Qualification Compliance

9.
36
The bidder Should have submit an EMD of

Rs. 50,00,000/- (Rupees Fifty Lakhs only)
or in the form of DD

Rs. 50,00,000/- (Rupees Fifty Lakhs only)
or in the form of DD" should be read as "PQ
Form 1: Pre-Qualification Compliance
Rs. 20,00,000/- (Rupees Twenty Lakhs
only) or in the form of DD"
10.
36
Bidder should be in the business as IT
The clause maybe modified as,
System Integrator for more than 5 years as
Bidder should be in the business as IT
of 31st March 2014. SI Services should
System Integrator for more than 3 years as
include Application Development along
of 31st March 2014. SI Services should
with any 3 of the following services through
include Application Development along
a single project with the same client:
with any 3 of the following services through
a single project with the same client:
Infrastructure)
Infrastructure)
Infrastructure (DataCentre infrastructure)
Page 42 of 96
Section
Clause
Page
Infrastructure (DataCentre infrastructure)

11.
69
"...Clause 20 of Part III of this RFP
The clause should be read as "...Clause 20 of
document"
Volume III of this RFP document"

The Tech Form shall be numbered as 21 and
subsequent forms shall be
12.
72
Numbering of Tech Forms
numbered/sequenced accordingly. The

same shall also be accordingly reflected in
the "Tech Form 3: Compliance Sheet for
Technical Proposal"
Project Manager, Capacity Building &

13.
Form 2a
3.4, 3.5
83
Training Lead - Do confirm what needs to

be provided for these fields.
Page 43 of 96
Please refer to the financial bid template

provided in Annexure of this corrigendum
2.2 Volume II
#
1.
Section
1
Clause
0
Page
5
"New services will be identified to the service portfolio

as and when ready"
The clause is modified as "New services will be

identified and added to the service portfolio as
and when ready"
"The detailed guidelines in this regard have been

2.
issued by Department of Electronics and Information

Technology (DeitY), Government of India as Stated in
"As Stated in para IV above" stands deleted
para IV above"
3.
3.5.2.7
39
The inputs for this activity will be the design

documents approved by the Department.
The clause is modified as "The inputs for this

activity will be the design documents approved
by TNeGA and the concerned department"
The clause is modified as "The IPR and the
4.
3.5.2.19
42
The IPR and the Source Code of the e-District

Application shall be with the State Government
Source Code of the e-District Application shall

be with TNeGA OR any other
department/directorate/agency identified by
Govt. of Tamil Nadu"
5.
6.
7.
3.5.2.20
3.5.3
3.5.3.1
44
47
48
confirm the security policy of ELCOT / TNeGA

without changing the application code
The State will arrange for the SDC premises for
hosting the IT Infrastructure
All warranty documentation (no expiry) will be
delivered to Department
The clause should be read as "...confirm the

security policy of Govt. of India without
changing the application code"
The clause should be read as "TNeGA / ELCOT
will arrange for the SDC premises for hosting
the IT Infrastructure"
The clause should be read as "All warranty
documentation (no expiry) will be delivered to
ELCOT"
Page 44 of 96
8.
9.
10.
Section
Clause
3.5.4.1
3.5.4.1
3.5.4.8
Page
49
49
52
...SI should have adequate crypto token installed with
The clause is modified as "...SI should have
demo Digital Signature Certificate for the purpose of
adequate crypto token installed with demo
providing training using the training server to be
Digital Signature Certificate for the purpose of
installed at SDC and equipped with demo PKI server
providing training using the training server and
component
equipped with demo PKI server component"
Total Number of State Level Officers including District

Collectors (DC) to be trained is approximately 200
SI shall provide refreshments & lunch to the
participants for all the trainings conducted by the SI
Space and Physical Infrastructure
11.
3.5.4
3.5.4.8
52
training - Can we have geographical dispersion of the

trainees so that we can propose the infrastructure set
up accordingly?
The clause is modifeid as "Total Number of State

Level Officers including District Collectors (DC)
to be trained is approximately 500"
The clause is modified as "SI shall provide
refreshments to the participants for all the
trainings conducted by the SI"
SI shall make their own arrangements for
training or take ELCOT's training premises for a
rental of INR 5000 per day. As mentioned in
section 3.5.4.8 Space and Physical
Infrastructure
The clause should be read as "The MIS reports
The MIS reports of the effective performance,

12.
3.5.4.13
56
utilization of the resources are to be submitted

periodically to the respective Department
of the effective performance, utilization of the

resources are to be submitted periodically to
TNeGA OR any other
department/directorate/agency identified by
Govt. of Tamil Nadu"
The SI shall provide compliance of their solution
13.
3.5.10
59
DR Solution Requirements
with respect to the DR solution requirements

mentioned in the RFP Vol-II clause 3.5.10. The
compliance shall be given in the Technical
Page 45 of 96
Section
Clause
Page
proposal
There is a Disaster Recovery Centre (DRC) for TN SDC

which is proposed to be set up in Madurai / Trichy.
14.
3.5.10
3.5.10
59
Till the time the DRC goes live, the SI shall host a DRC
The SI shall bear the hosting charges at rate of
at a public sector infrastructure such as BSNL, etc -
1% of total CAPEX of the IT compute
Who will bear the hosting charges in the external
infrastructure per quarter
infrastructure?.Also how do we extend the TNSWAN

connectivity to this infrastructure.
Support for services
o SI shall be responsible for roll-out and support
of the services under the scope of the SI as
mentioned in the RFP document
Capacity Building & Training
o Application training to the Department
employees
o The SI shall adopt the same Training
15.
3.6
61
SI's scope at Pilot Districts
methodology & approach in the pilot Districts in

line with the approach & methodology adopted
for the roll-out as specified under the section
3.3.10 - Capacity Building. The training
requirement mentioned in Financial bid Form F
(Training Cost) is inclusive of this requirement
as well. The SI shall not quote additionally for
this component.
Hardware & infrastructure
o Supply, installation & commissioning of IT
Page 46 of 96
Section
Clause
Page
Compute hardware / infrastructure deemed
required during the course of the contract
"Support service for PDS

o SI shall be responsible for Application development
of PDS related services & the roll-out shall happen
both at Pilot & non-pilot Districts" - This clause states
16.
3.6
61
that PDS module needs to be developed by the SI.

However, in "Page 125 of Vol-2, Section 4.6.1 Existing
Please refer to the services matrix provided in

the annexure
Services" its mentioned that PDS is an existing service

and this will be developed by Department. Do confirm
if PDS service needs to be developed by selected SI.
Addition of Item : Item - 8
Item - DR Replication Software
Proposed Solution - Licenses required for DR
solution
Unit - Licenses
17.
4.1
72
Bill of Materials (Software)
Number of Licenses (Development

Environment) - As required
Number of Licenses (UAT) - As required
Number of Licenses (Training) - NA
Number of Licenses (Production Environment)
1
The specifications of the 24 port switch are not
18.
4.1 (11)
89
24 port switch specifications
applicable for implementation as the SI scope of

work doesn't include supplying hardware and
network equipment to the field offices. The
Page 47 of 96
Section
Clause
Page
specifications for 24 port switch included in
price discovery are provided in annexure
The clause should be read as "SI is required to
19.
4.2
97
SI is required to provide additional training if the
provide additional training if the satisfaction
satisfaction levels/ learning does not reach 80% in
levels/ learning does not reach 70% in
evaluation/feedback from trainees, and expected to
evaluation/feedback from trainees, and
provide additional training, if required
expected to provide additional training, if

required"
Key Functional Requirement of Mobile application of

e-District Software - Can we assume that only general
information, guidelines, document verification status,
20.
4.3
21
103
application submission status tracking, feedback
Mobile services for all the eDistrict services shall
submission are the scope of mobile application. New
be part of the SI's scope
application submission, approval process and

workflows are not part of the scope of mobile
application. Please confirm
21.
22.
23.
24.
4.4
4.4
4.4
4.5
4.4
4,4
4.4
106
108
109
112
The RDBMS should work in Windows, Linux
RDBMS Capabilities
and Unix Platform
Security Information, Event Management and Log

Management (SIEM) specification
Specifications for Security Information, Event

Management and Log Management (SIEM)
specification are removed
NIPS/ HIPS Capabilities
Specifications for NIPS are removed
The solution should support the following Application
Yes. The bidder is free to provide the solution
Servers IBM Websphere & Oracle Weblogic.- Can the
which meets the project requirements
SI propose any other application servers apart from
mentioned in the RFP
Page 48 of 96
Section
Clause
Page
the 2 mentioned application servers

The clause should be read as follows:
25.
4.5
121
Does the RTM component provide configurable rule
"RTM component shall provide configurable
and alert creation
rule and alert creation
Does the RTM component provide ability to create
RTM component shall provide ability to create
graphical watch points
graphical watch points
Does the RTM component provide personalized
RTM component shall provide personalized
Consoles by role, function or individual -
Consoles by role, function or individual -
with central control
with central control
Does the RTM component provide Role based security
RTM component shall provide Role based

security"
26.
4.5
121
Offline Service Capabilities
The portion "Offline Service Capabilities" in the

clause stands deleted
List of services - Do confirm if for the existing services

(37),
IT Compute Infrastructure, Capacity building,
27.
4.6
125
Integration with MSDG/SSDG, Integration with

Aadhar, Help desk, Manpower Support, Liasion with
Please refer to the services matrix in the

annexure
concerned stakeholders, etc., will be completed by NIC

or third party vendors developing these services.
List of services - Do confirm if UAT, STQC
certification for the existing services will be completed
28.
4.6
125
by the existing vendors/developers and handed over

to the SI selected from this RFP. Also, please brief on
the scope of STQC.
The UAT will be done by the concerned

department in coordination with TNeGA. The
concerned application development agency shall
be responsible for getting the STQC certification.
With respect to the new services, the SI may go
Page 49 of 96
Section
Clause
Page
for STQC certification or from any third party
CERTIN empanelled agency agreeable to
TNeGA / ELCOT
29.
4.6
125
Kindly refer to the services matrix provided in
List of Services
the annexure
Page 50 of 96
2.3 Volume III

#
1.
Section
1
Clause
0
Page
4

Request for Proposal (RFP) vide reference
TNeGA/2177/e-District/2013
<<SI>> shall not underlet or sublet the contract
2.
25
25.3
31
29
29.2 (b)
(i)
(RFP) vide reference ELCOT/EG/472/SI-for-e-District

/14-15"
The clause is modified as "<<SI>> shall not underlet
or sublet the contract to anybody including companies
body corporate without TNeGAs prior written
or individuals or body corporate without ELCOT and /
The SI shall assess the CCN and complete Part B

44
The clause should be read as "Request for Proposal
to anybody including companies or individuals or

consent.
3.
of the CCN, in completing the Part B of the CCN

the SI shall provide as a minimum
or TNeGAs prior written consent"

The clause should be read as "The SI shall assess the
CCN and complete Part B of the CCN. In completing
the Part B of the CCN, the SI shall provide as a
minimum"
29.6 Schedule VI - Terms Of Payment Schedule

Definition of Go-Live - As per the week wise
delivery schedule shared in RFP page 63, Go-Live
phase is for 3 weeks and this begins at 50th week.
However, the Go-Live definitions (page 56)
mentions duration of 3 months, 1 month wherein
4.
29.6
56
a minimum usage of transactions have to be met.

If we have to meet the Go-Live definitions
mentioned in page 56, this would be outside of
the implementation timeframe of 52 weeks.
Please provide clarity on the Go-Live period and
work to be accomplished, as this would adversely
affect payment schedules.
Page 51 of 96
Please refer corrigendum
Section
Clause
Page

7. User Acceptance Report from all locations - Do
5.
30.3
62
confirm if UAT report needs to be obtained at the

district level only (32) for the 30 new services.
6.
30
30.4
64
Technical Proposal - Extracted as Appendix A
7.
30
30.5
65
Bill of Materials Format

The total operation time for the systems and
8.
32
32.2.2
(b)
Applications within the Primary DC, DRC and

72
critical client site infrastructure will be 12 hrs X 7

days X 12 months. The total operation time for
the client site systems shall be 12 hours.
9.
10.
11.
32
32
32
32.2.2
(d)
32.2.2 (e)
32.2.4.1
"5. {(Scheduled Operation Time System

72
Downtime) / (Scheduled Operation Time)} *

100%"
72
75
Helpdesk Support shall mean the 9x6 basis

support centre
Service Level Dependency - Necessary Approval
from the State Project eMission Team
Page 52 of 96
The UAT for the new services needs to be obtained
from department and district levels and subsequently
a TNeGA sign-off will qualify as the deliverable signoff
The sentence "Extracted as Appendix A" stands
deleted
The format shall include the item description and
quantity
The clause is modified as "The total operation time for
the systems and Applications within the Primary DC,
DRC and critical client site infrastructure will be 24
hrs X 7 days X 12 months"
The clause should be read as "{(Scheduled Operation
Time System Downtime) / (Scheduled Operation
Time)} * 100%"
The clause is modified as "Helpdesk Support shall
mean the 12x7 basis support centre"
Service Level Dependency - Necessary Approval from
TNeGA OR department/directorate/agency
nominated by TNeGA
2.4 General Queries

#
1

Bill of Materials
In case of any discrepancies in the bill of materials provided in the RFP vis--vis
the quantities in the price-bid, the price-bid shall prevail
Page 53 of 96
3 Annexures
3.1 Services Matrix
Civil Supplies
Civil Supplies
Civil Supplies
Civil Supplies
8
9
10
11
12
Dept. of Backward
Class Minorities
Dept. of Backward
Class Minorities
Dept. of Backward
Class Minorities
Dept. of Backward
Class Minorities
Dept. of Backward
Pre metric scholarship

Educational Loan
process
Jerusalem visit fund
support
Minority Status
Liaisoning with
stakeholders
Manpower
Support
Civil Supplies
Monitoring Tool
& Help Desk
Application
specific interface
development
Civil Supplies
Integration with
Aadhaar Through e-Dist
Suite
Application for New

Family Card
Issue of Duplicate
Family Card
Addition of Name in the
Family Card Deletion of
Name in the Family
Card
Change of address in the
family card
Household Head
Modifications
Ration Card Transfer
Surrender of Ration
Card
Merit cum mean
scholarship
Integration with
SSDG - Through
e-Dist Suite
Civil Supplies
Integration with
MSDG - Through
e-Dist Suite
Service
Integration with
e-District Suite
Category/ Dept
Capacity
Building
Sl.
No.
Application
Development &
VAPT
Scope of SI (Y-Yes; N-No)
Page 54 of 96
19
Election
20
Employment
21
Employment
22
Industries and
Commerce
23
Industries and
Commerce
24
Industries and
Commerce
ISO/BIS Certification
Liaisoning with
stakeholders
Election
Manpower
Support
18
16
Monitoring Tool
& Help Desk
17
Educational
Services
Educational
Services
Election
15
Educational Assistance
to the students in
Professional Courses
to Graduates
to Polytechnic Students
Application for Transfer
Application for inclusion
of Name in the Electoral
Rolls
Application of change of
details
Registration with
Employment Exchange
Renewal with
Employment Exchange
Entrepreneur
Memorandum Part I
(ONLINE)
Entrepreneur
Memorandum Part II
(ONLINE)
Application
specific interface
development
Educational
Services
Issue of (Assistance) for

Differently Abled
Integration with
Suite
Certificate
Integration with
SSDG - Through
e-Dist Suite
Class Minorities
Differently Abled
Welfare
Department
Integration with
MSDG - Through
e-Dist Suite
14
Service
Integration with
e-District Suite
13
Category/ Dept
Capacity
Building
Sl.
No.
Application
Development &
VAPT
Page 55 of 96
Integration with
MSDG - Through
e-Dist Suite
Integration with
SSDG - Through
e-Dist Suite
Integration with
Suite
Application
specific interface
development
Monitoring Tool
& Help Desk
Manpower
Support
Liaisoning with
stakeholders
26
Service
Integration with
e-District Suite
25
Category/ Dept
Capacity
Building
Sl.
No.
Application
Development &
VAPT
Industries and
Commerce
Industries and
Commerce
Power Cost
Reimbursement
Investment Subsidy
27
Labour
28
Labour
29
Labour
30
Labour
31
Labour
32
Labour
33
Labour
34
Labour
35
Labour
36
Labour
Registration with
Unorganized Workers
Welfare Board
Benefits from
Unorganized Workers
Welfare Board
Registration with
Construction Workers
Welfare Board
Benefits from
Construction Workers
Welfare Board
Registration of
Establishment / Shop
(Form - I)
Renewal of
(Form - III)
Issuance of duplicate
certificate for Registered
Notice of Change
Amendment Of
Contractor License
Amendment
Page 56 of 96
Mining and
Geology
41
42
43
44
Mining and
Geology
Mining and
Geology
Municipal
Administration
Municipal
Administration
45
Municipal
Administration
46
Municipal
Administration
47
Municipal
Administration
48
Municipal
Liaisoning with
stakeholders
40
Manpower
Support
Labour
Monitoring Tool
& Help Desk
39
Application
specific interface
development
Labour
Integration with
Suite
38
Integration with
SSDG - Through
e-Dist Suite
Labour
Integration with
MSDG - Through
e-Dist Suite
37
Integration with
e-District Suite
Category/ Dept
Capacity
Building
Sl.
No.
Application
Development &
VAPT
Birth Certificate
Death Certificate
Service
Registration Of
Establishment
License Of Contractor
Registration Of
Establishment
Employing Contract
Labour
Renewal Of Contract
License
Mining / Granite Quarry
/ Minor Mineral Quarry
Lease
Royalty Payment for
Lease
Request for Mineral
Permit
Birth Certificate
Corrections / Name
inclusion
Death Certificate
Corrections
Applying for Building
permission / Building
Plan Approval
New Assessment request
Page 57 of 96
55
Municipal
Administration
56
57
58
59
60
61
62
Pension Schemes
Pension Schemes
Registration &
Stamps
Registration &
Stamps
Registration &
Stamps
Registration &
Stamps
Registration &
Online EC status
Application for Certified
Copy
Pre-Registration /Slot
Liaisoning with
stakeholders
Municipal
Administration
Application for New

Trade License
Collection of Profession
Tax
Application
forDangerous and
offensive Trade License
Change in usage of
Water Connection &
UGD
Old Age Pension Scheme
Widow Pension Scheme
Application for Marriage
Certificate
Application for
Encumbrance Certificate
Manpower
Support
54
Vacant Land Tax
Monitoring Tool
& Help Desk
Municipal
Administration
Municipal
Administration
Municipal
Administration
Municipal
Administration
Application
specific interface
development
53
Municipal
Administration
Integration with
Suite
52
for Property Tax

Application for New
Water Connection &
UGD
Name Transfer of Water
Connection & UGD
Integration with
SSDG - Through
e-Dist Suite
51
Administration
Integration with
MSDG - Through
e-Dist Suite
50
Service
Integration with
e-District Suite
49
Category/ Dept
Capacity
Building
Sl.
No.
Application
Development &
VAPT
N
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
Y
Y
Y
Y
Y
Y
Page 58 of 96
Capacity
Building
Integration with
e-District Suite
Integration with
MSDG - Through
e-Dist Suite
Integration with
SSDG - Through
e-Dist Suite
Integration with
Suite
Application
specific interface
development
Monitoring Tool
& Help Desk
Manpower
Support
Liaisoning with
stakeholders
Sl.
No.
Application
Development &
VAPT
Registration of Society
Registration of Firm
Firm name Change
Dissolution of firm
Amendments of society
Submission of Appeal
Community Certificate
Income Certificate
Nativity Certificate
No Graduate Certificate
Deserted Women
certificate
Agricultural Income
Certificate
Agricultural Land Value
Certificate
Aliveness certificate for
pension purpose
Birth Certificate for
villages
Death Certificate for
villages
N
N
N
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Category/ Dept
Service
Booking
69
70
71
72
Stamps
Registration &
Stamps
Registration &
Stamps
Registration &
Stamps
Registration &
Stamps
Registration &
Stamps
Registration &
Stamps
Revenue
Revenue
Revenue
Revenue
73
Revenue
74
Revenue
75
Revenue
76
Revenue
77
Revenue
78
Revenue
63
64
65
66
67
68
Page 59 of 96
Revenue
83
Revenue
84
Revenue
85
Revenue
86
Revenue
87
Revenue
88
Revenue
89
Revenue
Liaisoning with
stakeholders
82
Manpower
Support
Revenue
Monitoring Tool
& Help Desk
81
Application
specific interface
development
Revenue
Integration with
Suite
80
Change of Name
Certificate
Cracker License For
Diwali (After Collector
delegates)
Destitute Widow
Certificate (RDO)
Domicile Certificate
Issuance of Certificate
for Destitute children for
admission in Orphanage
School
Issuance of Legal
Heirship Certificate.
NOC/License for
Construction of Cinema
Hall under
Cinematographic Act
NOC/License for storing
of Petroleum Products
under Petroleum Act
NOC/License under
Explosive Substances
Act
License for Storage of
Explosive Material
under Explosive
Substances Act
NOC/License under
Integration with
SSDG - Through
e-Dist Suite
Revenue
Integration with
MSDG - Through
e-Dist Suite
79
Service
Integration with
e-District Suite
Category/ Dept
Capacity
Building
Sl.
No.
Application
Development &
VAPT
Page 60 of 96
Revenue
94
Revenue
95
Revenue
96
Revenue
97
Revenue
98
Revenue
99
Revenue
100
Revenue
101
Revenue
102
Revenue Survey
& Land Records
103
Revenue Survey
& Land Records
Liaisoning with
stakeholders
93
Manpower
Support
Revenue
Monitoring Tool
& Help Desk
92
Application
specific interface
development
Revenue
Integration with
Suite
91
Petroleum Act
Issue of Patta Transfer
Late Registration of
Birth
Late Registration of
Death
Money Lending License
Certificate for No
Earning Member
Certificate for No Home
site
OBC certificate
License under Pawn
Broker Act
Possession Certificate
(for House Site Purpose)
Small/Marginal farmer
Certificate
Solvency Certificate
Storage of Explosive
Material License
Issue of chitta extract
(Separately or together
with adangal & FMB
extract)
Issue of adangal extract
(Separately or together
with Chitta & FMB
extract)
Integration with
SSDG - Through
e-Dist Suite
Revenue
Integration with
MSDG - Through
e-Dist Suite
90
Service
Integration with
e-District Suite
Category/ Dept
Capacity
Building
Sl.
No.
Application
Development &
VAPT
Page 61 of 96
109
110
111
112
113
114
115
116
Scholarship
Services
117
Scholarship
Services
118
Scholarship
Application for F-Line

Application for old
adangals
Case Listing
Cause listing
Issue of Final Order
Status Tracking
Grievance redressal
Online RTI filing
GoI Post matric
Scholarship for SC
Students
GoI Post matric
Scholarship for ST
Students
State Special
Liaisoning with
stakeholders
108
Revenue Survey
& Land Records
Revenue Survey
& Land Records
Revenue Survey
& Land Records
Revenue Court
Revenue Court
Revenue Court
Revenue Court
RTI Services
RTI Services
Manpower
Support
107
Monitoring Tool
& Help Desk
Revenue Survey
& Land Records
Application
specific interface
development
106
Integration with
Suite
Revenue Survey
& Land Records
Integration with
SSDG - Through
e-Dist Suite
105
Issue of FMB
extract(Separately or
together with chitta &
adangal extract)
Patta Transfer Not
involving SD/ applied by
public
Patta Transfer
involving SD/ applied by
public
Issue of house site patta
extract
Integration with
MSDG - Through
e-Dist Suite
104
Revenue Survey
& Land Records
Service
Integration with
e-District Suite
Category/ Dept
Capacity
Building
Sl.
No.
Application
Development &
VAPT
N
N
N
N
N
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Page 62 of 96
126
Social Welfare
Schemes
127
Social Welfare
Schemes
128
Social Welfare
Schemes
Moovalar Ramamirtham
Ammaiyar Ninaivu
Marriage Assistance
Scheme
Chief Ministers Girl
Child Protection Scheme
- I & II
Moovalur Ramamirtham
Ammaiyar Ninaivu
Marriage Assistance
Scheme
Dr.Muthulakshmi Reddy
Ninaivu Inter caste
Liaisoning with
stakeholders
125
Social Welfare
Schemes
Chid adoption process
Manpower
Support
Social Welfare
Department
Social Welfare
Department
Social Welfare
Department
Monitoring Tool
& Help Desk
124
Social Welfare
Department
Application
specific interface
development
123
Scholarship
Services
Scholarship
Services
Integration with
Suite
122
Scholarship for Post

matric Students
High Education Special
Scholarship Scheme
Issuance of Post Matric
Scholarship
Sathiyavanimuthu
Ammaiyar ninaivu free
supply of sewing
machine
Enrolment for working
womens hostel
NGO Registration (New
Home)
Integration with
SSDG - Through
e-Dist Suite
121
Services
Integration with
MSDG - Through
e-Dist Suite
120
Service
Integration with
e-District Suite
119
Category/ Dept
Capacity
Building
Sl.
No.
Application
Development &
VAPT
Page 63 of 96
Manpower
Support
Liaisoning with
stakeholders
Social Welfare
Schemes
Monitoring Tool
& Help Desk
131
Application
specific interface
development
Social Welfare
Schemes
Integration with
Suite
130
Integration with
SSDG - Through
e-Dist Suite
Social Welfare
Schemes
Marriage Assistance
Scheme
EVR Maniammaiyar
Ninaivu Marriage
Assistance scheme for
Daughter of poor
widows
Dr. Dharmabal
Ammaiyar Ninaivu
Widow Re-Marriage
Assistance scheme
Annai Theresa Ninaivu
Marriage Assistance
scheme for Orphan Girls
Integration with
MSDG - Through
e-Dist Suite
129
Service
Integration with
e-District Suite
Category/ Dept
Capacity
Building
Sl.
No.
Application
Development &
VAPT
Note:
The above services are under the scope of SI and are to be included in the e-District Application Suite. The list of services is only indicative and
TNeGA reserves the right to restrict the scope. In case of any additional services, the cost for the same shall be based on the price discovery given in
the Form 2B of the price bid.
Page 64 of 96
3.2 Revised Financial Template

3.2.1
Form 2A: Details of Financial Bid
S.
No
Particulars
1
1.1
1.101
Quantity
Unit
LS
Nos
Nos
Nos
Nos
Nos
Nos
As required
LS
Implementation
Application Software
Software Development / customisation of e-District portal,
Development/Customization of services, Connectors (Generic
& Application Specific) for integration, etc.
Sub-Total - Application Software
1.206
Supply and Commissioning of IT Compute infra

(including license cost, if any)
Application Server (To be connected with high availability in
DC) and 2 Nos. in DR
Database Server with HBA cards (To be connected with high
availability) - 2 database server for DR
Web Server with HBA cards - 2 NOs in DC and 1 No. in DR
Staging Server used for Testing, debugging, patch updating- 1
in DC and 1 in DR
Management Server for Backup, Archival management &
Training with demo PKI server component 1 in DC and 1 in
DR
Messaging server 1 In DC and 1 in DR
1.207
Agents for EMS in line with CA EMS installed in SDC
1.208
SAN Storage with 20TB RAW- 1 in DC and 1 in DR
Nos
1.209
SAN Switch- 2 in DC and 1 in DR
Nos
1.210
Tape Library
Enterprise Class Server Operating System (Open Standard) for
the all servers
Enterprise Class Database software for Database Server s
No
17
Nos
As required
LS
1.2
1.201
1.202
1.203
1.204
1.205
1.211
1.212
Page 65 of 96
Unit
Rate
Amount
without
Tax
Tax
Amount
with
Tax
S.
No
Particulars
1.213
Quantity
Unit
48 Port Access/Application Switches- 1 in DC and 1 in DR
Nos
1.214
Server Load Balancer
No
1.215
As required
LS
Nos
1.217
High Availability Clustering software

PKI Server Component for Application Server 1 in DC and 1
in DR
Database Encryption Appliance
Nos
1.218
Host Intrusion Protection System- Additional Licenses
As required
LS
1.219
Backup software Solution
No
1.220
Archival Software Solution
No
1.221
DR Management Software
No
1.222
Hardware Security Module 1 in DC and 1 in DR
Nos
1.223
VPN Concentrator 1 in DC and 1 in DR
Nos
1.224
Anti-virus Software for all servers
As required
LS
1.216
Sub-Total - Supply and Commissioning of IT Compute

infra (including license cost, if any)
1.3
Capacity Building & Change Management
1.301
e-District Project Sensitization, Advertisement, Change

initiatives such as Road shows, etc. (1 per non-pilot District)
26
Districts
1.302
Training for Application Data Capture & deep-drive on

respective Application modules for basic Field Officers of the
respective Department (Including VAO, Tahsildar etc.)
10000
Nos
1.303
Training on Application workflow, all modules of e-District,

District Specific MIS Reporting & Reviewing for District
Collectors, DeGS team & other Department specific (envisaged
service categories) Administrative Officers
500
Nos
1.304
Training on all the e-District Application module, State MIS

reporting, for Administrative Officers in the State HO of
50
Nos
Page 66 of 96
Unit
Rate
Amount
without
Tax
Tax
Amount
with
Tax
S.
No
Particulars
Quantity
Unit
respective Department & TNeGA

Sub-Total - Capacity Building & Change Management
1.4
Miscellaneous
1.401
Supply and Commissioning of helpdesk setup (Phone, 3-seater,

LAN Connectivity, Desktops, UPS, Printers, Scanners, etc.)
LS
1.402
Others, if any - Bidders should examine the requirements of the

project in addition if any required for complying with the SLAs
(Add additional rows if required)
As required
Sub-Total - Miscellaneous
Sub-Total - Implementation
2
O&M
2.1
Application support for the entire e-District Application suite

for 2 years
Years
2.2
Warranty support - IT Compute infra
Years
2.3
ATS for license upgrades
LS
2.4
Helpdesk manpower (Minimum two L1 and One L2)
As required
personmonths
2.5
Support Manpower (One manpower per district for two years)
768
personmonths
2.6
SLA Monitoring & Reporting
24
Months
Sub-Total - O&M
Total Implementation and O&M
Note:
1.
The final award shall be based on the total cost i.e., Form 2A and Form 2B
2. Payment as per Schedule of Payment Terms shall be made based on the value of Form 2A.
Page 67 of 96
Unit
Rate
Amount
without
Tax
Tax
Amount
with
Tax
3. The prices quoted shall be valid for at least one year from the date of signing of the contract
4. In the event of any additional requirements for the BOM items, the bidder has to supply the required items at the unit price quoted in
Form 2A
5.
Please note that the quantities mentioned in all the tables are indicative only. ELCOT and / or TNeGA reserves right to delete any item or
modify the numbers/quantity for any item, before issuing the work order.
Page 68 of 96
3.2.2
Form 2B: Price Discovery for Additional Goods/Services
S. No
3
Particulars
Quantity
Unit
100
PersonMonth
LS
Price Discovery for additional goods / services
3.1
Development cost (including functional study) on Personmonth basis for of additional services
3.2
Hardware or Software required for API Security
3.3
Digitization through Data Capture from Manual Records (1

record has ~ 25 fields with average field length of 20
characters).
10,000
records
3.4
Digitization through Data Capture from Manual Records (1

record has ~ 15 fields with average field length of 20
characters).
10,000
records
3.5
Project Manager
PersonMonth
3.6
Capacity Building & Training Lead
PersonMonth
3.7
Technical Expert (Solution)
PersonMonth
3.8
Database Administrator
PersonMonth
3.9
System Administrator
PersonMonth
3.10
Desktop with pre-loaded Operating System and anti-virus

software with patches & AMC for 3 year period
100
Nos
3.11
Laptop with pre-loaded Operating System and anti-virus

software with patches & AMC for 3 year period
100
Nos
3.12
Multi-functional Device with AMC for 3 Years
100
Nos
3.13
Dot Matrix Printer with AMC for 3 Years
100
Nos
3.14
UPS 1 KVA with AMC for 3 Years
100
Nos
Page 69 of 96
Unit
Rate
Amount
without
Tax
Tax
Amount
with
Tax
S. No
Particulars
Quantity
Unit
3.15
24-port Switch with AMC for 3 Years
100
Nos
3.16
Crypto-token for Digital Signature Certificate (DSC) with

renewal charges after go-live till end of contract period
100
Nos
3.17
Toner Cartridge for Multi-function printer
100
Nos
Nos
Nos
Nos
Nos
Nos
Nos
3.1806
Extended Maintenance for

and
year from GoLive
Application Server (To be connected with high availability in
DC) and 2 Nos. in DR
Database Server with HBA cards (To be connected with high
availability) - 2 database server for DR
Web Server - 2 NOs in DC and 1 No. in DR
Staging Server used for Testing, debugging, patch updating- 1
in DC and 1 in DR
Management Server for Backup, Archival management &
Training with demo PKI server component 1 in DC and 1 in
DR
Messaging server 1 In DC and 1 in DR
3.1807
SAN Storage with 20TB RAW- 1 in DC and 1 in DR
Nos
3.1808
SAN Switch- 2 in DC and 1 in DR
Nos
3.1809
Tape Library
Nos
3.1810
48 Port Access/Application Switches- 1 in DC and 1 in DR
Nos
3.1811
No
3.1812
Database Encryption Appliance
Nos
3.1813
Hardware Security Module 1 in DC and 1 in DR
Nos
3.1814
VPN Concentrator 1 in DC and 1 in DR
Nos
3.18
3.1801
3.1802
3.1803
3.1804
3.1805
3rd
4th
Sub-Total Extended Maintenance for

from Go-Live
3rd
and
4th
year
Sub-Total - Price Discovery

Page 70 of 96
Unit
Rate
Amount
without
Tax
Tax
Amount
with
Tax
S. No
Particulars
Quantity
Unit
Unit
Rate
Amount
without
Tax
Tax
Amount
with
Tax
Grand Total
Note:
1.
The final award shall be based on the total cost i.e., Form 2A and Form 2B
2. Form 2B is for price discovery only and payment on purchase of such items shall be made on actual basis
3. Purchase order for the items in the price discovery will be given depending on the requirements separately.
4. The prices quoted shall be valid till the end of contract period of the SI
5.
Please note that the quantities mentioned in all the tables are indicative only. ELCOT and / or TNeGA reserves right to delete any item or
modify the numbers/quantity for any item, before issuing the work order.
Page 71 of 96
3.3 Technical Specifications and Compliance Sheet

3.3.1
S.
No
Application Server / Web Server / Staging Server / Management Server / Messaging Server
Item
Description of
Requirement
1.
Make
2.
Model
3.
Chassis
2 U Rack Mountable
4.
CPU
Four Nos. of 8 Core

Intel Xeon E5-4650
or above Processor
with intelligent
socket that would
ease the installation
of CPU to avoid
errors caused
upgrade.
5.
CPU L3
CACHE
20MB L3 cache
6.
Motherboard
Intel C600 Series

Chipset based
7.
Memory
128 GB DDR3 load

reduced Registered
memory RAM
upgradable to 1.5TB
8.
Memory
Protection
Advanced ECC with

Online Spare
9.
HDD Bays
Minimum 5 Hot
Plug SFF SAS/SSD
disks
10.
Optical drive
Bay
USB DVD-RW
11.
Hard disk
drive
6 Nos. of Hot
pluggable SAS 15K
900 GB
12.
Controller
PCIe 3.0 based SAS

Raid Controller with
RAID
0/1/1+0/5/5+0 with
1 GB battery backed
write cache with
support for caching
in SSD Drives
Specification
Offered
Page 72 of 96
Compliance
(Yes/No)
Deviations, if
any
S.
No
Description of
Requirement
Item
13.
Networking
features
10Gb 2-port
Ethernet adaptor
supporting
enterprise class
features such as
VLAN tagging, NIC
teaming (bonding),
and jumbo frames
14.
Ports
USB 2.0 support

With 5 total ports:
(2) ports up front,
Dedicated
Management Port
15.
Power
Supply
Redundant Power
Supplies
16.
Fans
Redundant Fans
17.
OS
Enterprise Class
Server Operating
System (Open
Standard)
18.
OS Support
Microsoft Windows ,
Red Hat Enterprise
Linux, SUSE Linux
Enterprise Server
(SLES), Oracle
Solaris
19.
HBA
Dual Port HBA

Cards for connecting
the Storages
20.
Industry
Standard
Compliance
ACPI 2.0 Compliant,

PCIe 3.0 Compliant,
USB 2.0 Support
3.3.2
S.
No
Specification
Offered
Compliance
(Yes/No)
Deviations, if
any
Specification
Offered
Compliance
(Yes/No)
Deviations, if
any
Database Server
Item
Description of
Requirement
1.
Make
2.
Model
3.
Chassis
4U Rack Mountable
4.
CPU
Four Nos. of 8 Core

Intel Xeon E5-4650
or above Processor
Page 73 of 96
S.
No
Item
Description of
Requirement
Specification
Offered
with intelligent
socket that would
ease the installation
of CPU to avoid
errors caused
upgrade.
5.
CPU L3
CACHE
30MB L3 cache
6.
Motherboar
d
Intel C600 Series

Chipset based
7.
Memory
256 GB DDR3 load

reduced Registered
memory RAM
upgradable to 1.5TB
8.
Memory
Protection
Advanced ECC with

Online Spare
9.
HDD Bays
Minimum 5 Hot Plug

SFF SAS/SSD disks
10.
Optical
drive Bay
USB DVD-RW
11.
Hard disk
drive
6 Nos. of Hot
pluggable SAS 15K
900 GB
12.
Controller
PCIe 3.0 based SAS

Raid Controller with
RAID
0/1/1+0/5/5+0 with
1 GB battery backed
write cache with
support for caching
in SSD Drives
13.
Networking
features
10Gb 2-port Ethernet

adaptor supporting
enterprise class
features such as
VLAN tagging, NIC
teaming (bonding),
and jumbo frames
14.
Ports
USB 2.0 support

With 5 total ports: (2)
ports up front,
Dedicated
Management Port
Page 74 of 96
Compliance
(Yes/No)
Deviations, if
any
S.
No
Description of
Requirement
Item
15.
Power
Supply
Redundant Power
Supplies
16.
Fans
Redundant Fans
17.
OS
Enterprise Class
Server Operating
System (Open
Standard)
18.
OS Support
Microsoft Windows ,
Red Hat Enterprise
Linux, SUSE Linux
Enterprise Server
(SLES), Oracle
Solaris
19.
HBA
Dual Port HBA Cards

for connecting the
Storages
20.
Industry
Standard
Compliance
ACPI 2.0 Compliant,

PCIe 3.0 Compliant,
USB 2.0 Support
3.3.3
Specification
Offered
Compliance
(Yes/No)
Deviations, if
any
Minimum Specifications
Compliance (Y/N)
The appliance should be appliance based solution with high performance built
hardware.
The appliance should have minimum 4 GB RAM for support for multiple load
balancing functions
The appliance should have minimum 8 triple speed 10/100/1000 Mbps gigabit
copper ports
The appliance should have minimum 3 Gbps of throughput from day one and
scalable to 4 Gbps
Should have minimum 5 lakh concurrent connection scalable to 15 lakh
concurrent connections.
The appliance should have a minimum 40% scalability after the implementation
The appliance should provide full IPv4 & IPv6 support from day 1
The appliance should support redundancy as a hot standby. Every instance of
the appliance supplied should have redundancy to ensure no single point of
failure.
Should have minimum 1 Gbps compression for web based applications
Page 75 of 96
Load balancing Features

The appliance should support layer 2 to layer 7 load balancing
The appliance should support server load balancing algorithms i.e. round robin,
weighted round robin, least connection, Persistent IP, Hash IP, Hash Cookie,
consistent hash IP, shortest response, proximity, SNMP, SIP session ID, hash
header etc.
Should support one arm, reverse and transparent proxy mode deployment
scenarios and should support nested layer7 and layer4 policies.
Should maintain server persistency based on source ip and destination ip, http
header, curl, cookie and SSL ID.
The appliance should support multi-port, scripted and custom health check with
content verification
Should provide application & server health checks for well-known protocols i.e.
ARP, ICMP, TCP, DNS, RADIUS, HTTP/HTTPS,RTSP etc.
The appliance should have and/or relationship to check various dependencies
for the application delivery
The appliance should support layer4 and layer 7 load balancing for
HTTP/HTTPS,FTP/FTPS, SIP, RTSP , RDP, TCP, TCPS and UDP protocols
Clustering and failover
Should provide comprehensive and reliable support for high availability based
on
Per Virtual IP based Active-active & active standby unit redundancy mode.
Stateful session failover with Connection mirroring support
Appliance should not have any limitations for connection mirroring
Should support USB based FFO link to synchronize configuration at boot time
of HA
Support for multiple communication links for real time configuration
synchronizations including HA group, gateway health check, decision rules, SSF
sessions etc. and heartbeat information
Should have support for secondary communication link for backup purpose
Should support floating IP address and group for stateful failover support.
Appliance should have support for minimum 256 floating IP address for a
floating group
Should support built in failover decision conditions including unit failover,
group failover and reboot
Should also have option to define customized rules for gateway health check the administrator should able to define a rule to inspect the status of the link
Page 76 of 96
between the unit and a gateway

Configuration synchronization at boot time and during run time to keep
consistence configuration on both units.
The appliance should have software based site selection feature to provide
global load balancing features on same appliance
Should support global load balancing algorithms like global round robin (grr),
VIP based weighted global round robin, global connection overflow, global least
connections, IP overflow, Proximity etc.,
SSL Features
Should provide Secure online application delivery using hardware-based high
performance SSL acceleration with minimum 1 Gbps of SSL throughput scalable
to 1.5 Gbps and minimum 7,500 ssl TPS scalable to 15,000
The appliance should support Certificate format as OpenSSL/Apache, *.PEM",
"MS IIS, *.PFX", and "Netscape, *.DB".
The appliance should have additional hardware card to perform the SSL
offloading / acceleration for 1024 and 2048 bit certificates.
The appliance should support use of password protect Certificate/Private Key
backup/restore to/from local disk or remote TFTP server, and through WebUI
The appliance should support Self generates CSR (Certificate Signing Request),
self-signed Certificate and private key for specified host.
The appliance should support customization for SSL Error pages.
The appliance should support HTTP to HTTPS location header rewrite for
enhanced application delivery support
The appliance should have end to end ssl support to act as a SSL Server and/or
as SSL Client
Should support client certificate verification, certificate bases access control,
CRL's (HTTP, FTP ,LDAP) and OSCP protocol
Security and Application Acceleration
Should provide performance optimization using TCP connection multiplexing,
TCP buffering and IEEE 802.3ad link aggregation.
Should support TCP optimization options including windows scaling, timestamp
& Selective Acknowledgement for enhanced TCP transmission speed.
TCP optimization option configuration should be defined on per virtual service
basis not globally.
Appliance should provide real time Dynamic Web Content Compression to
reduce server load.
Page 77 of 96
Should provide selective compression for Text, HTML, XML, DOC, Java Scripts,
CSS, PDF, PPT, and XLS Mime types.
Should provide Advanced high performance memory/packet based Web cache;
fully integrated with HTTP/HTTPS
Should provide support for customized cache rules including max object size,
TTL objects, refresh time interval etc.
Should provide detailed cache access statistics based on IP or http hosts
Should support cache refresh with CLI, XML-RPC input commands and
"PURGE" request
The appliance should support transparent, layer 7 proxy and triangular mode
support
The appliance should support L7 rule based application firewall to protect the
internal applications
Appliance should have security features like reverse proxy firewall, Syn-flood
and dos attack protection features from the day of installation.
Appliance should provide secured communication channel with EMS for
management
The appliance should have redundant power supply from day 1
Page 78 of 96
3.3.4
SAN Storage
Item
Description of Requirement
Operating System
The storage array should support industry-leading Operating
&
System platforms including: Windows Server 2008, Windows
Clustering
Support
Compliance (Y/N)
2012, Vmware, Citrix, Sun Solaris and Linux.

1. The Storage Array shall be offered with:
Capacity
&
Scalability
A) 21TB usable capacity under RAID 5 using 300GB 10K

RPM HDD or Higher.
2. Storage shall be scalable to minimum of 400 TB using
900GB drives or Higher
Cache (Controller
1. Offered Storage Array Controllers shall be configured with
and System)
a Minimum controller cache of 8GB.

2. Cache shall be dynamically managed for both Read and
Write operations. The system should be configured with a
minimum of 2TB of write-back mirrored cache. Based on
SSD or Flash.
Architecture
&
Controllers shall be true active-active so that a single logical
Processing Power
unit can be shared across all offered controllers in

symmetrical
fashion, while supporting all
the
major
functionalities like shrink Provisioning, Data Tiering etc.

No Single point of
Offered Storage Array shall be configured in a No Single Point
Failure
of configuration including Array Controller card, Cache

memory, FAN, Power supply etc.
Disk
Drive
Offered Storage Array shall support 6Gbps dual-ported 300 /
Support
/ 600 / 900 /1200GB Enterprise SAS hard drives.
Raid Support &
1. Offered Storage Subsystem shall support Raid 0, 1 , 1+0, 5
Virtualization
2. Offered storage array shall have native virtualization

support so that Raid 1. Raid 5, Raid 1+0, can be carved out
from a logical space instead of dedicating separate physical
disks for each application.
3. Every supplied disk shall be able to participate into
multiple and different raid sets simultaneously.
4. In case vendor doesn't have above functionality, then 20%
additional raw capacity shall be provided for each type of disk
to balance out the capacity utilization (This will be in
Addition to the Volume Sparing Capacity provided for.
Page 79 of 96
Item
Description of Requirement
Compliance (Y/N)
Data Protection
In case of Power failure, Storage array shall have de-stage

feature to avoid any data loss, for a minimum of 96 hours.
Host Ports,
1. Offered Storage shall have minimum of 8 host ports for

connectivity to servers running at 8Gbps speed.
Volume(Capacity)
The System should be configured with at least 20% of Spares
Sparing / Global
capacity in each category of RAW Capacity of drives
Hot Spare
configured. In case of hard disk failure, the system shall be

able to do dynamic / online reallocation to spare disk
automatically
disk
including
remanufacture
functions
without manual intervention.

Performance and
1. Shall have capability to use more than 40 drives per array
Quality of Service
group or raid group for better performance.

2. Storage shall be provided with Performance Management
Software.
3. Offered storage array shall support quality of service for
critical applications so that appropriate and required
response time can be defined for application logical units at
storage.
4. Offered Storage/Solution proposed shall have published
benchmark with more than 50,000 IOPS at less than 5ms
response time.
Maintenance
Offered storage shall support online non-disruptive firmware

upgrade for both Controller and disk drives.
Storage
Array
Configuration
&
1. Vendor shall provide Storage Array configuration and

Management software.
Management
2. Software shall be able to manage more than one array of
Software
same family.
Storage Tiering
1. Offered storage shall support dynamic migration of Volume

from one Raid set to another set while keeping the
application online.
Remote
1. The storage array should support hardware based data
Replication
replication at the array controller level across all models of

the offered family.
Page 80 of 96
3.3.5
SAN Switch
Compliance (Y/N)
SAN switch should be of director class with minimum 32 ports populated and
active. Should have non-blocking architecture and scalable to 192 ports in a
single domain with 8Gbps full duplex with no over subscription with local
switching. Two nos. of Fibre channel switch should be provided in high
availability mode. Bidder needs to populate the required ports as per the sizing
and design
If a new switch is provided, it has to be interoperable with the existing switch
with no performance impact to existing fabric
Additional SFPs and licenses to be added non-disruptively
Port SFPs to be added as per recommendation considering the number of
servers, storage ports and tape library
Should support at least 8 Gbps FC ports and also support scaling up to 16 Gbps
FC Ports in the same chassis.
SAN Switch should have equal performance from any port to any port on the
director for consistent performance
All the ports should operate at minimum 8 Gbps and auto-negotiate to
4Gbps/2Gbps and should support for 16Gbps in future.
All the components should be hot swappable field replaceable units allowing
non-disruptive maintenance
There should not be any single point of failure in the switch. The SAN switch
should provide Enterprise-class availability features such as Dual-redundant
control processors, redundant hot-swappable power and cooling subsystems.
Power supply and fan assembly should have different FRU.
Non-disruptive Microcode/ firmware Upgrades and hot code activation.
It should be possible to isolate the high bandwidth data flows traffic to specific
trunks by simply using Zoning.
Switch should provide advanced zoning capabilities and allow health and
performance monitoring capabilities. Support for web-based management and
should also support CLI.
Should have proactive fault detection and alerting capability to avoid any hotspots in the fabric.
The switch should be rack mountable.
Provide Adaptive Networking services such as Quality of Service (QoS) to help
optimize application performance in consolidated, virtual environments. It
should be possible to define high, medium and low priority QOS zones to
Page 81 of 96
Compliance (Y/N)
expedite high-priority traffic.

It shall be possible to configure the switches with alerts based on threshold
values for temperature, fan status, Power supply status, port status.
Switch shall support diagnostics features such as port mirroring, Syslog, Online
system health, Port-level statistics etc.
Page 82 of 96
3.3.6
Virtual Tape Library
Compliance (Y/N)
Offered Virtual tape Library shall be of modular design to allow configuration,

addition of capacity. Tape library shall be configured with minimum 50 number
of data cartridges,1 bar code label pack, cleaning cartridge etc.
Offered Virtual Disk library shall be offered with minimum of 20 TB of usable
space scalable to more than 100 TB of usable space in Raid 5/6
Each front-end head / Node of Virtual Tape Library shall have the ability to
configure at least 16 tape Libraries, at least 100 or more tape drives & at-least
2000 Cartridge slots.
Offered Virtual Tape library Solution shall have capability to deliver selective
restore from disk Library itself.
The Virtual Tape Library should be compatible with the proposed Storage
Solution infrastructure including the SAN Storage, SAN Switch etc.
The Virtual Tape Library should be compatible with all the leading backup
software products.
The Virtual Tape Library should have the ability to flexibly emulate the most
commonly used tape drive/ tape formats like LTO-Gen3, LTO-Gen4, LTO-Gen5
etc.
Each Offered Virtual tape Library head / node shall have minimum of 2 x 4Gbps
fiber Channel connections to SAN switches.
Fault tolerance in the offered Virtual tape library shall be achieved by
redundancy technology like RAID 5/6.
Offered Virtual Tape Library shall offer inbuilt Hardware Data compression,
without performance degradation,
Page 83 of 96
3.3.7
Desktops/PC
Features
Specifications
Make
Must be specified
Compliance (Y/N)
Tower Model Required. Must be specified. All the

2
Model
relevant product brochures and manuals must be

submitted.
Processor
Motherboard
Chipset
Intel / AMD; i5 Processor or equivalent ; with speed

latest
OEM Motherboard
Latest Generation compatible chipset to the supplied
CPU
Memory4GB expandable to 8GB Non-ECC DDR3
RAM
1600MHz SDRAM Memory, minimum Two DIMM

slots
Hard Disk Drive

& controller
HDD500 GB 7200 RPM 3.5" SATA Hard Drive
Optical Drive
Optical Drive16X Max DVD+/ RW
Graphics
Integrated Graphics
11
Ethernet
NIC 10/100/1000
12
Slots
4 PCI / PCI Express slots, VGA (1), USB (6)

6 USB Ports including 2 USB 3.0 Ports (with at least 2
13
Ports
in front), audio ports for microphone and headphone

in front.
14
Power Supply
Bidder is free to provide the power as per the design
15
Keyboard
Bidder may provide OEM Keyboard
18.5" LED Monitor , Maximum resolution - 1366 x

16
Monitor
768; Response time (typical)- 5ms ; TCO 5

certification for Monitor;
17
18
Mouse
Operating
System
USB 2 Button Optical Scroll Mouse(Same make as

PC)
A proprietary Operating System Preloaded that is
equivalent to Genuine Windows(R) 7 Professional
SP1 (English) or above with updates / patches over
Page 84 of 96
Features
Specifications
Compliance (Y/N)
the period of 5 years

19
Compliance And
As per industry standard for PC and energy star for
Certification
Monitor
Drivers for
20
different
Drivers should be freely available on OEM's web site
Operating
and should be supplied in media along with PC
systems
Page 85 of 96
3.3.8
Laptops
Features
Specifications
Compliance (Y/N)
Make
Must be specified
Model
Processor
Intel or AMD; i3 Processor or equivalent; speed latest
Chipset
Latest Generation compatible chipset to the supplied CPU
System Memory
Graphics
Hard Drive
Optical Drive
Display
Must be specified. All the relevant product brochures and

manuals must be submitted.
System Memory 4GB Up to 8GB supported, 1333MHz

Dual Channel DDR3,2 DIMM slots
Integrated Graphics
Primary Storage Options 500GB 7200RPM SATA Hard
Drive (Parks & protects HDD against system drops)
Optical Drive 8X or above DVD+/-RW with double-layer
DVD+/-R write capability
Display 14.0 High Definition Wide LED Anti-Glare
Display (1366x 768)
Integrated speakers
Integrated microphone (dual-microphone array when
10
Audio/Visual
equipped with HD webcam)

Stereo headphone/line out / Stereo microphone in 720p
HD webcam
Communication
Gigabit Ethernet network; WWAN 3G supported
(optional)
Integrated
Wireless LAN: 802.11b/g/n and Bluetooth (BT V3.0 or
Wireless
above)
13
Keyboard
Bidder may provide OEM keyboard
14
Pointing Device
15
Battery
11
12
Touchpad with gestures support, on/off button with LED

indicator, two-way scroll, two pick buttons
Battery Options 6-cell (47WHr) Lithium Ion battery
integrated with optional long life cycle battery
Page 86 of 96
Features
Specifications
Compliance (Y/N)
Media Card Reader - One (1)

VGA - One(1)
HDMI- One(1)
16
Interfaces /
Ports
Stereo microphone in -One(1)

Stereo headphone/line out -One(1)
Power connector -One(1)
RJ-45/Ethernet -One(1)
USB 2.0 / 3.0 - Four(4)
LED status indicators- Nine(9)
A proprietary Operating System Preloaded that is
17
Operating
equivalent to Genuine Windows(R) 7 Professional with
System
Latest Service Pack with updates / patches over the

period of 5 years
Drivers for
18
different
Drivers should be freely available on OEM's web site and
Operating
should be supplied in media along with PC
systems
Page 87 of 96
3.3.9
Multi-Functional Device
Features
Specifications
Make
Must be specified
Model
Type
Desktop Model with copy, print and scan
Display panel
4 line Display
Copying speed
22 CPM +/- 2cpm(A4)
Multiple copying
Upto 99 copies
Resolution
600 x 600 Dpi
Zoom
50-200%
Copying size
A6 A3
10
Paper capacity
Tray:250 sheets and Bypass tray:100sheets
11
Paper weight
60-162 gsm
12
Duplex copying
Standard
13
Copying
Technology
Compliance (Y/N)
All the relevant product brochures and manuals must

be submitted.
Laser
14
Warm up time
10 seconds or better
15
First copy time
6.5 seconds or better
16
Memory
16 MB or better
Reversible
17
Automatic
Document feeder
Automatic copying on both sides
with duplex unit

ID Card copy, Electronic sorting, Image rotation,
18
Copy features
19
Print speed
20 PPM (A4)
20
Printer interface
Standard USB 2.0;
21
Scanning speed
B/W: 17 SPM, Colour:6 SPM
22
Scanning Drivers
TWAIN, SANE
23
OS Requirements
Linux and Windows (Linux Drivers mandatory)
Series copy, Combine copy(4in1)
Drivers for Windows and Linux. The Driver Software

24
Drivers
provided for Linux should have equal capability

compared to the one provided for Windows platform
Page 88 of 96
3.3.10 Dot Matrix Printers

#
Features
Specifications
Make
Must be specified
Model
Printer Type
Impact dot matrix
Number of Pins
24
Print Width
136 columns
Printer Speed
(Draft)
Compliance (Y/N)
All the relevant product brochures and manuals must

be submitted.
360 cps @ 12 cpi and above
Printer Speed
100 cps @ 10cpi and above
Input Buffer
64 KB or above
Interfaces
USB , Parallel /Serial
10
Voltage
AC 220 240V 50/60Hz
11
Multi Part Form
1 + 3 minimum (Details to be provided by the bidder)
12
OS Compatibility
Linux and Windows.(Linux Drivers Mandatory)
13
Necessary Drivers
& Cables
Drivers for Windows and Linux. The Driver software

provided for Linux should have equal capability
compared to the one provided for Windows Platform.
Page 89 of 96
3.3.11
UPS 1 KVA online UPS
Features
Specifications
Make
Must be specified
Model
Power Rating
1 kVA/700W with 60 min backup
Technology
True On-Line Double Conversion Architecture
5
6
7
8
9
10
Nominal input
voltage (VAC)
Input voltage
Range
Operating
Frequency
Nominal output
Voltage
Output voltage
Regulation
Overload
Capacity
Compliance (Y/N)
All the relevant product brochures and manuals must be

submitted.
220/230/240 VAC
160-300 VAC
50Hz
230 VAC
+/-1.5%
Up to 110 % for 30sec, 111-150% for 200ms Min.
11
Efficiency
85%(On-Line mode)
12
Load Crest Factor
3:1
13
LED
LCD Display having complete information about the

C35Input and Output data
Standard
14
Communication
RS232
ports
15
Form Factor
Floor Mounted type
16
Battery Type
Sealed Maintenance Free

For 60 Min. backup minimum VAH should be 900.
Total number of batteries offered should be clearly
mentioned. Voltage of each battery offered should be
17
Battery Runtime
clearly mentioned Ampere-Hour rating of each battery

offered should be clearly mentioned. Total Volt-AmpereHour rating of the Battery Bank Offered should be
clearly mentioned
18
Start-On-Battery
Should allow start-up of UPS without utility input
19
Operating Temp.
0C - +40C
Page 90 of 96
Features
Specifications
20
Storage Temp
Recommended 0C - +40C
21
Audible Noise
<50 dB battery MODE
22
RoHS
Compliance
Compliance (Y/N)
Should be EU RoHS / WEEE Compliant
23
Markings
CE
24
Safety
IEC 60950
25
EMC
EN 50091-2 /equivalent
Page 91 of 96
3.3.12 24 Port Switch

#
Compliance (Y/N)
1.
Minimum 24 ports of 10/100/1000 base-T and 4 SFP uplink ports
2.
1 U Rack mountable
3.
55 Gbps or higher Backplane capacity and minimum 40 Mbps of

forwarding rate
4.
Should have Non-blocking wired rate architecture
5.
All interfaces should provide wirespeed forwarding for both Fiber and
copper modules
6.
Support for at least 1000 VLANs & 12k MAC address
7.
It should support IGMP snooping v1 & v2
8.
It should support static IP routing and RIP
9.
Should be upgradable to OSPF and PIM in future
10.
Switch should support 8 hardware queues per port
11.
Dynamic Host Configuration Protocol (DHCP) snooping
12.
Switch should support LLDP and LLDP-MED capabilities
13.
Should support IP source guard &DAI
14.
Should support Secure Shell (SSH) Protocol and Simple Network

Management Protocol Version 3 (SNMPv3) to provide network security by
encrypting administrator traffic during Telnet and SNMP sessions
15.
Switch needs to have console port for administration & management
16.
Management using CLI, GUI using Web interface should be supported
17.
FTP/TFTP for upgrading the operating System
18.
IEEE 802.1x support
19.
IEEE 802.1D Spanning-Tree Protocol
20.
IEEE 802.1p class-of-service (CoS) prioritization
21.
IEEE 802.1Q VLAN
22.
IEEE
802.3
10BASE-T
specification,
IEEE
802.3u
specification
23.
Device should be CCC certified
24.
The device should be minimum EAL 2+ Certified
25.
The Switch should also support:
26.
*Should support rate limiting

*Should support Strict priority queuing
*should support port based ACL
Page 92 of 96
100BASE-TX
3.3.13 API Security

Proposed solution under this heading should provide following web services security including Web
services access control, threat protection, web services adaptation and metering as specified below:
Web Services Threat Protection
Content inspection using XML Schemas,
Message Tampering
XPath JSON Schemas, JSON Path,
Falsified Message
regular expressions and string
Data Tampering
comparisons
Message Snooping
Cross Site Scripting
XPath Injection
Cross Site Request Forgery
SQL Injection
XML Entity Expansion and Recursion
Xquery Injection
Attacks
WSDL Enumeration
XML Document Size Attacks (based on
Routing Detour
size, width, depth etc.)
Schema Poisoning
XML Parser Attacks
Malicious Morphing
Jumbo Payloads
Malicious Include (aka XML External)
Recursive Elements
Entity (XXE)Attack
MegaTagsElements
Memory Space Breach
Public Key DoS attack
XML Morphing
XML Flood
Parameter Tampering
XML Encapsulation
Coercive Parsing
XML Virus
Field level validation
Replay Attacks
Scanning of outgoing messages for
Resource Hijack
sensitive content, based on metadata or
Dictionary Attack
regular expression pattern
Protocol Support & Mediation
HTTP / HTTPs
AMQP
WebSocket
SMTP
XMPP
Raw TCP
FTP
End-to-end compression
EMS
Page 93 of 96
Web Services Access Control
Integrated STS / SAML issuer
Integration with IAM solutions
Support for web / browser-based SSO
SSL client-side certificate authorization
Integration with LDAP identity stores
Web Services Transformation
SOAP to REST
XML to JSON
REST to SOAP
JSON to XML
Route Web Services traffic based on
Web services Rate Limiting
Web Services throttling & rate limiting
Web Services traffic Prioritization
geography, IP address and/or backend
Web Services caching
response time
Limit web Services access based on user,

time of day / IP address
Web Services Monitoring
Track overall Web Services performance
Track Web Services performance for
Track Web Services performance by

client IP
each operation
Page 94 of 96
3.4 Schedule of Payment Terms and Go-Live Definition

3.4.1
Schedule of Payment Terms
S. No
1.
Milestone
% of Total Fee
Approval of Final SRS

Deployment of necessary hardware at
2.
SDC
Basis of approval
5%
Minutes of the PIU meeting
10%
10%
UAT of the solution for 50% of the

3.
planned 37 services along with the

reports
UAT of the solution for remaining 50%
4.
of the planned 37 services along with
10%
the reports
meeting
Copy of Security and
Security and Performance Testing

5.
Minutes of the Apex Committee
5%
Certification for the entire solution
Performance Testing
certification
6.
Go-Live for 50% of the services
10%
Definition of Go-Live is
7.
Go-Live for all of the services
10%
appended below
8.
Operations and Maintenance Phase
35%
9.
Successful Exit Management
5%
Total
100%
Page 95 of 96
To be paid in equal quarterly

instalments for 24 months
3.4.2
Go-Live Definition
TNeGA and / or ELCOT will accept the commissioning and project Go-Live only after successfully passed
SDLC review process and also satisfying all the following parameters
UAT sign-off from each of User Department
Security, Performance, Testing, & VAPT
Stabilization of the solution successfully meeting the minimum SLA with live transactions for
continuous period of 2 months in the production environment
The capacity building to all intended audience before the end of stabilization period
Based on the above four parameters Go-Live sign off will be issued by ELCOT / TNeGA
Page 96 of 96

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Electronics Corporation of Tamil Nadu (ELCOT), Chennai-35

Selection of SI for State-Wide Roll-Out of e-District MMP

Clarifications to Pre-bid queries

Actual Clause in RFP

Under the e-District MMP

Would a detailed functional

solution towards Supply,

requirements be shared by ELCOT

with the SI's for building the

eDistrict Application or would that

Management & Maintenance

be completely be dependent on the

of Application and Computing

requirement study & analysis phase.

The SI shall carry-out detailed

Infrastructure along with

Tamil Nadu (ELCOT) invites

Consortium of maximum two

the eligible parties (hereafter

companies may be allowed

The clause remains intact

lakhs only) may be paid by

Kindly consider option of Bank

The clause remains intact

Actual Clause in RFP

If bidder proposes to replicate

their e-District Application

a similar eDistrict application

Software for their respective

Pilot States/UTs certified by

done at any other state and if

such application is still NOT

participate in the bidding

same may not be used for this

process for that State / UT

under the National Rollout of

Turnover from IT System

Study & analysis b. SRS

Preparation & sign-off c.

Kindly modify the requirement to:

The clause remains intact

Integration (SI) services for the last

Basic FRS has been given in

requirements be shared by ELCOT

Volume II of the RFP &

with the SI's for building the

detailed requirement study for

eDistrict Application or would that

be completely be dependent on the

requirements is part of the

requirement study & analysis phase.

Actual Clause in RFP

Implementation & sign-off g.

SI Services should include

quality projects in the resent past for

along with any 3 of the

application development and