DICTM AOM EDITED Final PDF
DICTM AOM EDITED Final PDF
DICTM AOM EDITED Final PDF
I. ADMINISTRATIVE
A. BACKGROUND
1. Introduction
Gone were the days when it was wise to take things at slow pace to
make obstinate marks for growth and development. We are in a world of
continuous change where we are prompted to look beyond the future, now. We
owe it or we blame it to the fast transformation of information technology (IT)
that now dictates an e-global (electronic global) way of life.
Precisely, this IT has to improve the quality of public service that the
Philippine National Police (PNP) mulls about. Within the mandate of the law and
concurrent to the governments national transformation program, the PNP has
identified the need to an organized information gathering and storage system that
can help decision-makers in the PNP assess the different strategies, with
geographic, socioeconomic and socio-demographic factors coming less into play.
This need for modern technological advancement has prompted the
PNP to opt for on IT reengineering strategy which would necessitate for the
integration of the two existing major technologies available in the PNP which are
being managed separately by the Information Technology Management System
(ITMS) and the Communications and Electronics Service (CES). The system
would provide the PNP an unhampered real-time connectivity to all its police
stations nationwide through Internet Service Providers (ISPs) and utilities which
means less paper works, fast and real-time accessibility, more accurate data and
information sharing and on-line transmission.
Meanwhile, the fusion of the existing Information Technology
Management and Communications and Electronics Service into an integrated
Information and Communications Technology Management shall pave the way
for the reengineering of a PNP IT infrastructure, necessitating the birth of a new
directorate which would carry the mandate, embody the aspiration and manage
the assimilation of technologies in its directional capacity and as the one policymaking body pertaining to all ICTs of the PNP. It is along this pursuit that the
Directorate for Information and Communications Technology Management
(DICTM) was activated on April 1, 2009 through GO DPL-09-08.
2. Conceptualization of DICTM
Through Executive Order Nr. 269 on January 12, 2004, the Philippine
Government Commission of Information and Communications Technology (CICT)
was created to develop, promote and advance Information and Communications
Technology as a prerequisite for the continued growth of the economy,
competitiveness of local firm/industry using ICT, and achievement of national
development goals by providing legal, policy and institutional development in this
field.
Parallel to the creation of the CICT and to be able to assimilate the
information and telecommunications system of the PNP, the Revised
Reorganization Plan of the PNP was adopted on August 21, 2008 through
NAPOLCOM Resolution No. 2008-447.
On March 2, 2009, Her Excellency President Gloria Macapagal Arroyo
approved the proposal of the Chief PNP Police Director General Jesus Ame
Verzosa for the creation of the Directorate for Information and Communications
Technology Management (DICTM).
On April 1, 2009, the Directorate for Information and Communications
Technology Management (DICTM) was officially activated through General Order
Number DPL-09-08 with Police Director (Atty) Magtanggol B. Gatdula as its first
director.
C. ORGANIZATION STRUCTURE
TDICTM
DDICTM
EX-O
Personnel Officer
DICTM Administrative Officer
Budget and Fiscal Officer
ICTPPD
SIMD
RDD
(Systems Integration
and Mgmt. Division)
(Research and
Development Division)
Information Systems
Integration and Management
Section
Communications &
Electronics System Section
CES
ITMS
RICTOs
Acronyms:
DICTM Directorate for
Information and Communications
Technology Mgmt
TDICTM The Director for
Information and Communications
Technology Mgmt
DDICTM Deputy Director for
Information and Communications
Technology Mgmt
EX-O Executive Officer
1. Manning Chart
2/2
2/1
5
1
1/2
4
1
1/2
4
1
1/1
4
1
1
Budget & Fiscal Officer
2
2/1
2/1
2/1
1/1
4
3
3/1
4
2
2/1
4
3
1/1
5
3
2/1
6
3
6
5
2/1
5
4
Legend:
A/B
(OFFICE)
(D)
PNCOs
NUPs
PDIR
SPO4
SG25
SG15
SG8
PCSUPT
SPO3
SG24
SG14
SG7
PSSUPT
SPO2
SG22
SG13
SG6
PSUPT
SPO1
SG19
SG12
SG4
PCINSP
PO3
SG18
SG11
SG3
PSINSP
PO2
SG17
SG10
SG2
PINSP
PO1
SG16
SG9
SG1
TOTAL
24
17
GRAND TOTAL = 72
16
12
Information
and
AND
Communications
E. Personnel Officer
Directs, coordinates and monitor personnel activities/projects
designed to attain the greatest degree of personnel effectiveness.
Reviews statement of service records, certification for approval of
immediate supervisor.
Prepares and updates the directorates Qualifications Standard.
Prepares the assessment proposals of candidates for promotion.
Monitors and supervises the preparation of action on
appointments, transfer, resignation, reinstatement, salary
adjustment attendance and other matters pertaining to personnel
services for approval of TDICTM.
Prepares communications on personnel matters.
Performs other duties as may be directed TDICTM.
2. DIVISIONS
A. Plans and Programs Division
1.
10
3.
4.
11
6.
Organizational Structure
12
Program Management
Section
Monitoring and
Evaluation Section
13
Information Systems
Integration and Mgmt Section
14
Communications and
Electronics System Section
15
16
5. Organizational Structure
Chief, Research and Development Division
17
A. SUPPORT UNITS
1. Information Technology Management Service
The PNP Information Technology Management Service formulates,
updates, and disseminates IT policies, guidelines, and standards towards the
proper development and implementation of information systems in the PNP. The
office also provides computer-based information systems development, data
processing, systems support, and conducts IT-related research and training
services.
Organizational Structure
OFFICE OF THE
DIRECTOR
Inspectorate
DEPUTY DIRECTOR
CHIEF OF STAFF
STAFF OFFICES
ADMIN
SECURITY
PCR
FINANCE
DMD
NMD
PLANS
LINE DIVISIONS
COD
SMD
ICT PERSONNEL
(DEPLOYED)
18
TRD
WSCSD
Organizational Structure
19
II. OPERATIONS
1. ADMINISTRATIVE OFFICE
1.1.
TITLE
Certification
INTERFACES
Certification
Procedure No.
No. of Pages
1.1
3
DICTM Admin Office and Personnel
1.1.1. OBJECTIVE
Prescribing the guidelines and procedures in the issuance of Certificate of
Duty Status.
1.1.2. REFERENCE
1.1.3. DEFINITION OF TERMS
1.1.3.1. Certification the act of certifying a person, thing or document;
or state of being certified. Certification maybe valid for a certain
period of time or lifetime.
1.1.4. REQUIREMENTS
1.1.4.1. For Processing of Claims
1.1.4.2 Implementing Order like RCA Order, Long Pay Order and the
likes.
1.1.4.3 For Loan Purposes
1.1.4.4 Filled out Loan Form from Lending Investor
1.1.4.5 Latest Photocopy of Pay slip
1.1.4.6 Others Client Purpose
20
1.1.5. FLOWCHART
START
Submission of
requirements to Admin
Office
Notation of the
Certification
Evaluation of the
requirements & preparation
of the certificate.
Releasing of Certificate
of Duty Status
END
Verification of the
Certification
1.1.6. NARRATIVE
1.1.6.1. The Client will submit the required documents to the
Administrative Office.
1.1.6.2. The Personel PNCO will evaluate the submitted requirements
and prepare the Certificate of Duty Status.
1.1.6.3. The Personnel Officer will verify the documents and sign to
certificate.
1.1.6.4. The Administrative Officer will sign the Certificate of Duty Status.
1.1.6.5. Admin Office will release/issue the certification.
1.1.7. SERVICE STANDARD
Transaction Type
Average Transaction
Time
2 hours
1 hour
30 mins
3 hours and
30 mins
21
1.2.
TITLE
Commutation Order
INTERFACES
Commutation Order
Procedure No.
No. of Pages
1.2
3
DICTM Admin Office and Personnel
1.2.1. OBJECTIVE
Prescribing the guidelines and procedures in the applications of issuance
of Commutation Order.
1.2.2. REFERENCES
1.2.2.1. Section 39 of RA 6975, An Act Establishing The Philippine
National Police Under A Reorganized Department Of The Interior
And Local Government, And For Other Purposes.
1.2.3. DEFINITION OF TERMS
1.2.3.1. Commutation Order ~ is an order that certifies the unused leave
credits of the personnel.
1.2.4. REQUIREMENTS
1.2.4.1.
1.2.4.2.
1.2.4.3.
1.2.4.4.
1.2.4.5.
22
Unit Endorsement
Retirement Orders
Updated Leave Credits from RMD, DPRM
Updated Service Record
Latest Promotion Order
1.2.5. FLOWCHART
START
Submission of
requirements to Admin
Office
Countersignature of the
Administrative Officer
END
23
1.3.
Compulsory Retirement
TITLE
Compulsory Retirement
INTERFACES
Procedure No.
No. of Pages
1.3
3
DICTM Admin Office and Personnel
1.3.1. OBJECTIVE
Prescribing the guidelines and procedures in the compulsory retirement of
DICTM personnel.
1.3.2. REFERENCES
1.3.2.1.
1.3.4. REQUIREMENTS
1.3.4.1.
1.3.4.2.
1.3.4.3.
1.3.4.4.
1.3.4.5.
1.3.4.6.
1.3.4.7.
1.3.4.8.
1.3.4.9.
1.3.4.10.
24
Unit Endorsement
Basic Letter Request
Service Record
Latest Promotion Order
PLEB Clearance
NAPOLCOM Clearance
Unit Clearances (Non Money/Property and Non-Pending Case)
IAS Clearance
DIDM Clearance
Latest Statement of Assets, Liabilities and Net worth.
1.3.5. FLOWCHART
START
Submission of requirements
to Admin Office
Countersignature of the
Administrative Officer
Evaluation of the
requirements & preparation
of the endorsement
(Personnel PNCO)
Endorsement of the
Director
Verification of the
requirements
(Personnel Officer)
Submission of Folder to
DPRM for issuance of
implementing orders
END
1.3.6. NARRATIVE
Submission of Requirements
Evaluation of the Requirements
Verification of the Requirements
Countersignature of Admin Officer
Command Group
Endorsement of the Director
Total Average Transaction Time
Average
Transaction
Time
2 hours
1 hour
30 mins
1 hour & 30 mins
1 hour
6 hours
25
1.4.
Conferment of Awards
TITLE
Conferment of Awards
INTERFACES
Procedure No.
No. of Pages
1.4
3
DICTM Admin Office and Personnel
1.4.1. OBJECTIVE
To issue and confer awards to DICTM personnel following the prescribed
guidelines and procedures in the conferment of authorized decorations, service
medals, ribbons and badges of the PNP.
1.4.2. REFERENCES
1.4.2.1. PNP MEMO CIRCULAR NO 2006-014 dated July 26, 2006,
Rules and regulations in the conferment of authorized
decorations, service medals, ribbons and badges to the personnel
of the Philippine National Police.
1.4.2.2. NAPOLCOM MEMO CIRCULAR 2006 03 dated November 30,
2006, Further Amending Memorandum Circular No 93-018
entitled Prescribing the Authorized Decorations, Service Medals,
Ribbons and Badges of the Philippine National Police.
1.4.3. DEFINITION OF TERMS
1.4.3.1. DICTM Personnel Board is the panel headed by Deputy Director
created to evaluate, assess and/or deliberate DICTM personnel
matters such as personnel procurement, movement, development
and maintenance prior recommendation to the Director, DICTM
for his approval.
1.4.3.2. DICTM Working Committee is the team from Admin Office
created to assist the Board administratively and shall be
responsible for the initial screening and evaluation of personnel
matters prior deliberation of the Board.
1.4.4. REQUIREMENTS
1.4.4.1. Administrative accomplishment of personnel
1.4.4.2. Approved Personnel Board Resolution
26
1.4.5. FLOWCHART
START
Deliberation of the
Personnel Board
Recommendation for
Approval of the Board
Resolution
Issuance of Order of
Admin Office
Conversion of Leave
Credits to DPRM
END
27
1.4.6. NARRATIVE
1.4.6.1. The Client Division Chief/Key Officers will submit administrative
accomplishment to Administrative Office (Working Committee) for
preliminary screening and evaluation.
1.4.6.2. The Working Committee will assess and evaluate the
accomplishment/s prior deliberation to the Board.
1.4.6.3. The Personnel Board will reevaluate the accomplishment and
recommend approval or disapproval of the awards, medals and
recognition.
1.4.6.4. The Administrative Office will issue appropriate awards, medals
and recognition to the personnel.
1.4.6.5. The Administrative Office will furnish a copy of the issued Medals
to DPRM for the conversion of such to leave credits to be enjoyed
by concerned personnel from date of conferment onwards but not
later than the last day of the next calendar year.
1.4.7 SERVICE STANDARD
Transaction Type
Average Transaction
Time
28
1 to 2 days
2 days
1 day
1 hour
5 days and 1
hour
1.5.
PNP ID Application
TITLE
Procedure No.
No. of Pages
ID Application
1.5
4
INTERFACES
DICTM Admin Office and Personnel
1.5.1.
OBJECTIVE: Prescribing the guidelines and procedures in the
applications of PNP ID.
1.5.2. REFERENCES
1.5.2.1. DPRM Form 1A 2007.
1.5.3. DEFINITION OF TERMS
1.5.3.1. DPRM Form 1A 2007 - the revised PNP ID Application Form.
1.5.4. REQUIREMENTS
1.5.4.1. New Applicant
1.5.4.1.1 Endorsement from the Administrative Officer
1.5.4.1.2 Accomplished PNP ID Form
1.5.4.1.3 Appointment Order
1.5.4.1.4 Authenticated Latest Payslip
1.5.4.2. Renewal/Update
1.5.4.2.1. Endorsement from the Admin Officer
1.5.4.2.2. Accomplished PNP ID Form
1.5.4.2.3. Surrender Old/Expired ID
1.5.4.2.4. Promotion Order if newly promoted
1.5.4.2.5. Demotion Order if demoted
1.5.4.2.6. Change Status/Amendment Order if Amended/Changed
1.5.4.3. Retired
1.5.4.3.1. Endorsement from the Admin Officer
1.5.4.3.2. Accomplished PNP ID Form
1.5.4.3.3. Retirement Orders
1.5.4.3.4. Surrender old ID
1.5.4.4. Replacement (loss/dilapidated)
1.5.4.4.1. Endorsement from the Admin Officer
1.5.4.4.2. Accomplished PNP ID Form
1.5.4.4.3. Affidavit of Loss if loss
1.5.4.4.4. Surrender dilapidated ID if dilapidated
1.5.4.4.5. Payment of Php 60.00 for the replacement of ID Card
29
1.5.5. FLOWCHART
START
Submission of requirements
to Admin Office
Verification of the
requirements
Release of PNP ID
END
1.5.6. NARRATIVE
1.5.6.1. The Client will submit the accomplished ID Application Form
required and required documents to the Administrative Office.
1.5.6.2. The Personnel PNCO will evaluate the submitted requirements
and prepare the Unit Endorsement.
1.5.6.3. The Personnel Officer will verify the documents and countersign
to the ID application form.
1.5.6.4. The Administrative Officer will sign the ID Application Form and
the endorsement.
1.5.6.5. The liaison officer will submit the application to RMD, DPRM for
issuance of PNP ID.
1.5.6.5. Distribution of PNP ID to the concerned Personnel.
30
31
32
1.6.
TITLE
Filing of leave of absence
for all DICTM personnel.
INTERFACES
No. of Pages
6
1.6.1. OBJECTIVE
To provide procedures and guidelines in the application of leave of
absence for all DICTM personnel.
1.6.2. REFERENCES
1.6.2.1. PNP Circular No.2002-009 dated May 21, 2002
1.6.2.2. Rule XVI of the Omnibus Rules Implementing Book V of the
Administrative Code of 1987 (Executive Order 292)
1.6.3. DEFINITION OF TERMS
1.6.3.1. Leave form (CSC Form No.6) To be accomplished for filing a
Leave of Absence
1.6.3.2. Leave of Absence (LOA) - is a term used to describe a period of
time that one is to be away from his/her primary job, while
maintaining the status of employment. This term is in contrast to
normal periods away from the workplace, such as vacations,
holidays, hiatuses, sabbaticals, and working from home
programs, in that they are considered to be exceptional
circumstances, rather than benefits. Generally such an
arrangement has a predefined termination at a particular date or
after a certain event has occurred.
1.6.4. REQUIREMENTS
1.6.4.1. For vacation/sick leave abroad
1.6.4.1.1. Letter endorsement from unit chief
1.6.4.1.2. Basic letter request, including the number of days,
reason for leave and address while on leave
1.6.4.1.3. Duly accomplished CSC form No.6
1.6.4.1.4. Breakdown of leave credits from RMD, DPRM
1.6.4.1.5. NHQ IAS and Legal Service clearances
1.6.4.1.6. Unit Clearances
1.6.4.1.7. Certificate of non-pending case
33
34
1.6.5. FLOWCHART
START
Client will duly accomplish CSC Form No. 6
and prepare necessary document.
TDPRM,
RMD
issues
appropriate
implementing order and furnish the unit
concerned.
END
35
1.6.6. NARRATIVE
1.6.6.1. The clients duly accomplish CSC Form No. 6 (2 copies) and files
leave application at the admin office.
1.6.6.2. The personnel clerk receives the application, check the
completeness of the requirements then forward the applications to
NUP Supervisor for NUP and to C, Clerk for Uniformed
Personnel.
1.6.6.3. NUP Supervisor/C, Clerk record the dates indicated on the leave
form then countersigns.
1.6.6.4. The Personnel Officer signs the leave form.
1.6.6.5. The Morale and Welfare Staff prepares unit endorsement.
1.6.6.6. The Administrative Officer signs the leave form.
1.6.6.7. The TDICTM signs the unit endorsement.
1.6.6.8. The Liaison Officer forwards the accomplished leave form and
endorsement to TDPRM, RMD.
1.6.6.9. TDPRM will issue implementing orders and furnish the concerned
unit.
1.6.7. SERVICE STANDARDS
Transaction Type
36
37
1.7.
TITLE
Issuance of Letter of
Accommodation
INTERFACES
Procedure No.
No. of Pages
1.7
1.7.1. OBJECTIVE
Prescribing the guidelines and procedures in the issuance of Letter of
Accommodation to a uniformed personnel
1.7.2. REFERENCES
1.7.2.1. PNP MEMO CIRCULAR NO 99 016, Guidelines on the
Transfer/Reassignment of PNP Personnel.
1.7.2.2. Memo from TADPRM dated June 29, 2007 re: Requirements for
Transfer of PNP Personnel.
1.7.3. DEFINITION OF TERMS
1.7.3.1. Letter of Accommodation - is a letter given to personnel who
are willing to be assigned to a unit/office which was duly signed
by the Director/Chief of Office of the gaining unit/office.
1.7.4. REQUIREMENTS
1.7.4.1. Basic Letter Request
1.7.4.2. Projected Designation to position commensurate to the rank
based on T.O. Position if personnel is a PCINSP to PSSUPT
rank.
1.7.4.3. Updated CSC Personal Data Sheet
38
1.7.5. FLOWCHART
START
Submission of requirements
to Admin Office
Recommend approval of
the Administrative Officer
Evaluation of the
requirements and
Preparation of the Letter
(Personnel PNCO)
Verification of the
requirements and letter
(Personnel Officer)
Releasing of Letter of
Accommodation
END
39
1.7.6. NARRATIVE
1.7.6.1. The Client will submit the requirements to Administrative Office.
1.7.6.2. The Personnel PNCO will evaluate the submitted requirements
and prepare the Letter of Accommodation.
1.7.6.3. The Personnel Officer will verify the documents and countersign
to the letter.
1.7.6.4. The Administrative Officer may/may not talk to the client then will
recommend approval of the accommodation.
1.7.6.5. The Director will approve or disapprove the letter of
accommodation.
1.7.6.6. Releasing of Letter of Accommodation.
1.7.7. SERVICE STANDARD
Transaction Type
40
2 hours
1 hour
4 hours
3 hours
2 hour
1 day and 4
hours
ACCOMMODATION
41
1.8.
TITLE
Transfer/Reassignment of
Uniformed Personnel
INTERFACES
Procedure No.
No. of Pages
1.8
1.8.1. OBJECTIVE
Prescribing the guidelines and procedures in the transfer/reassignment of
uniformed personnel to other Units.
1.8.2. REFERENCES
1.8.2.1. PNP MEMO CIRCULAR NO 99 016, Guidelines on the
Transfer/Reassignment of PNP Personnel.
1.8.2.2. Memo from TADPRM dated June 29, 2007 re: Requirements for
Transfer of PNP Personnel.
1.8.3. DEFINITION OF TERMS
1.8.3.1. Transfer - is a movement from one position to another which is of
equivalent rank, level or salary without break in service involving
the issuance of an appointment.
1.8.3.2. Reassignment - is the movement of an employee from one
organizational unit to another in the same department or agency
which does not involve a reduction in rank, status, or salary and
doest not require the issuance of appointment.
1.8.3.3. Availability of Reassignment - is a certificate being given by the
losing unit duly signed by its Director/Chief of Office granting the
transfer of personnel to another unit.
1.8.3.4. Letter of Accommodation - is a letter given to a personnel who
are willing to be assigned to a unit/office which was duly signed
by the Director/Chief of Office of the gaining unit/office.
1.8.4. REQUIREMENTS
1.8.4.1.
1.8.4.2.
1.8.4.3.
1.8.4.4.
1.8.4.5.
42
Unit Endorsement
Availability of Reassignment
Basic Letter Request of the Uniformed Personnel
Updated DICTMC Personal Data Sheet
Letter of Accommodation
43
1.8.5. FLOWCHART
START
Submission of requirements
to Admin Office
Evaluation of the
requirements and Preparation
of Certificate
(Personnel PNCO)
END
1.8.6. NARRATIVE
1.8.6.1. The Client will submit the requirements to Administrative Office.
1.8.6.2. The Personnel PNCO will evaluate the submitted requirements
and prepare the Certificate of Availability for Transfer.
1.8.6.3. The Personnel Officer will verify the documents and countersign
to the certificate.
1.8.6.4. The Administrative Officer may/may not talk to the client then will
recommend approval of the transfer.
1.8.6.5. The Director will approve or disapprove the reassignment of the
personnel.
1.8.6.6. If approved, the Administrative Office will submit the folder to
DPRM for the issuance of implementing order.
44
2 hours
1 hour
4 hours
3 hours
2 hour
1 day and 4
hours
45
1.8.8. SAMPLE
46
Procedure No.
No. of Pages
1.9
3
DICTM Admin Office/Personnel
1.9.1. OBJECTIVE
Prescribing the guidelines and procedures in the processing of resignation
of personnel.
1.9.2. REFERENCES
1.9.2.1. Civil Service guideline on resignation of personnel
1.9.2.2. PNP guidelines on resignation of personnel
1.9.3. DEFINITION OF TERMS
1.9.3.1. Resignation - is the formal act of giving up or quitting one's office
or position. A resignation can occur when a person holding a
position gained by election or appointment steps down, but
leaving a position upon the expiration of a term is not considered
resignation. An employee who chooses to leave a position is
considered a resignation, as opposed to termination, which
occurs when the employee involuntarily loses a job.
19.4. REQUIREMENTS
19.4.1.
19.4.2.
19.4.3.
19.4.4.
Unit Endorsement
Basic Letter Request
Service Record
Clearances (Non Money/Property and Non-Pending Case and
IAS)
19.4.5. Latest Statement of Assets, Liabilities and Net worth.
47
1.9.5. FLOWCHART
START
Submission of requirements
to Admin Office
Verification of the
requirements
(Personnel Officer)
Submission of Folder to
DPRM for issuance of
implementing orders
END
1.9.6. NARRATIVE
19.6.1. The Client will submit the requirements to Administrative Office.
19.6.2. The Personnel PNCO will evaluate the submitted requirements
and prepare the Unit Endorsement.
19.6.3. The Personnel Officer will talk to the client regarding his/her
resignation. The documents will also be verified.
19.6.4. The Administrative Officer may/may not talk to the client then will
recommend approval of the resignation.
19.6.5. The Director will approve or disapprove the letter of
accommodation.
19.6.6. Releasing of Letter of Accommodation.
48
2 hours
1 hour
4 hours
3 hours
2 hour
1 day and
4 hours
49
Procedure No.
No. of Pages
1.10
3
DICTM Admin Office/Personnel
1.10.1. OBJECTIVE
Prescribing the guidelines and procedures in the optional retirement of
DICTM personnel.
1.10.2. REFERENCES
1.10.2.1. Section 40 of RA 6975, An Act Establishing The Philippine
National Police Under A Reorganized Department Of The
Interior And Local Government, And For Other Purposes.
1.10.3. DEFINITION OF TERMS
1.10.3.1. Optional Retirement - Upon accumulation of at least twenty
(20) years of satisfactory active service, an officer or nonofficer, at his own request and with the approval of the
Commission, shall be retired from the service and entitled to
receive benefits provided by law.
1.10.4. REQUIREMENTS
1.10.4.1.
1.10.4.2.
1.10.4.3.
1.10.4.4.
1.10.4.5.
1.10.4.6.
1.10.4.7.
1.10.4.8.
Unit Endorsement
Basic Letter Request
NAPOLCOM Approval
Service Record
Latest Promotion Order
PLEB Clearance
NAPOLCOM Clearance
Unit Clearances ( Non Money/Property and Non-Pending
Case)
1.10.4.9. IAS Clearance
1.10.4.10. DIDM Clearance
1.10.4.11. Latest Statement of Assets, Liabilities and Net worth.
50
1.10.5. FLOWCHART
START
Submission of requirements
to Admin Office
Evaluation of the
requirements & preparation
of the endorsement
(Personnel PNCO)
Verification of the
requirements
(Personnel Officer)
Submission of Folder to
DPRM for issuance of
implementing orders
END
1.10.6. NARRATIVE
1.10.6.1. The Client will submit two copies of the requirements to
Administrative Office.
1.10.6.2. The Personnel PNCO will evaluate the submitted
requirements and prepare the Unit Endorsement.
1.10.6.3. The Personnel Officer will talk to the client regarding his/her
optional retirement. The documents will also be verified.
1.10.6.4. The Administrative Officer may/may not talk to the client then
will recommend approval of the resignation.
1.10.6.5. The Director will approve or disapprove the application of
optional retirement.
1.10.6.6. Submission of folder to DPRM for issuance of implementing
order.
51
52
2 hours
1 hour
4 hours
3 hours
2 hour
1 day and
4 hours
Procedure No.
2.1
No. of Pages
3
2.1.1. OBJECTIVE
To provide fund for the procurement/purchase of approved request by
D,CS for supplies, equipment and other logistics.
2.1.2. REFERENCES
RA 6975 as amended by RA 8551
2.1.3. DEFINITION OF TERMS
2.1.3.1.
2.1.4. REQUIREMENTS
2.14.1. Submitted request by DICTM Division and Offices
2.1.4.2.
Approval of TDICTM
2.1.4.3.
Available source of funding
2.1.4.4.
Implementation of project
2.1.4.5.
Conduct of an activity based on given scheduled program
53
2.1.5. FLOWCHART
START
Memo Request
for Funding/Procurement
(From Different Divisions/Offices)
For Recommendation
For
Approval / Notation
of TDICTM
For Procurement/
Implementation
Forward to SAO
For Recording
END
54
2.1.6. NARRATIVE
2.1.6.1. Memo request for funding and procurement from different DICTM
Division and Office for the purchase of supplies, equipment and other
resources for the conduct of their respective tasks. Other purpose of
request is with regards to the implementation of specific project or for
the conduct of particular activity/program.
2.1.6.2. Validate request based on the requirement of the division and on their
monthly-required supplies. Validation includes reference on signed or
approved implementation of project. Other aspect of validation includes
programmed/scheduled activity of the directorate.
2.1.6.3. Creation of memo for recommendation or comment for the said request.
2.1.6.4. For approval/notation or disapproval of TDICTM.
2.1.6.5. Upon approval, program for procurement requested resources based on
available funds.
2.1.6.6. Forward to SAO procured resources for recording/inventory purpose
and subsequent release of said resources to the requesting
division/office.
2.1.7. SERVICE STANDARDS
Transaction Type
1 day
1 day
1 days
1 day
4 days
55
Procedure No.
No. of Pages
3.1
3.1.1 OBJECTIVE:
3.1.1.1 To create action plans, programs and activities pertaining to
Information and Communications Technology which will serve as
guidelines for the DICTM and all its units.
3.1.2
REFERENCES
3.1.2.1 Activation of DICTM pursuant to NHQ-PNP General Orders Number
DPL-09-08 dated April 1, 2009.
3.1.2.2 PNP Information Systems Strategic Plan
3.1.2.3 PNP Telecommunications System Strategic Plan
56
3.1.4 REQUIREMENTS
3.1.4.1 Specific activity based on the DICTM annual schedule of activities.
3.1.4.2 Specific conduct of activity based on the specific function of the
DICTM
57
Monitoring of compliance
(Command Group)
END
58
3.1.6 NARRATIVE
3.1.6.1 The Plans and Programs Division shall formulate plans, programs
and activities for the Directorate for Information and
Communications Technology Management which will act as
guidelines for all DICTM units/divisions.
3.1.6.2 The ADMO shall schedule a seminar/workshop for the formulation
of plans, programs and activities to be participated in by all DICTM
Staff, Chief Plans of ITMS and CES.
3.1.6.3 The output of the workshop shall be consolidated by the Plans and
Programs Division.
3.1.6.4 Route of the draft plan to the DICTM Command Group for review,
comments and suggestions. Subsequently, revision to finalize the
plan.
3.1.6.5 Approval of TDICTM
3.1.6.6 Implementation of the plan by all divisions/offices.
3.1.6.7 Monitoring of the implementation of the plan.
3.1.7 SERVICE STANDARDS
Transaction
Type
Average
Transaction
Time
1 day
2 days
5 days
3 days
1 day
Period of the
activity
Period of the
activity
12 days
excluding the
period of
implementation
59
Procedure No.
No. of Pages
3.2
3.2.1 OBJECTIVE
3.2.1.1 To evaluate the viability of PNP ICT projects that would suit the
various needs for ICT services in the different PNP Regional
sites;
3.2.2
REFERENCES
3.2.2.1 Activation of DICTM pursuant to NHQ-PNP General Orders
Number DPL-09-08 dated April 1, 2009.
3.2.2.2 PNP ITP Action Plan for 2009, Integration of Operational and
Administrative database of the PNP.
3.2.2.3 Verbal Instruction of C, PNP to standardize the PNP policies,
programs, and projects pertaining to ICT.
3.2.2.4 Verbal Instruction of the C, PNP to integrate the operational and
administrative database of the PNP.
3.2.2.5 Memorandum Update on Leaders Q and ICT Capability of PNP
Field Units from D, ITMS dated May 13, 2009.
60
61
START
Creation of IMPLAN re Field Visitation at
PROs
Conference
Designate Tasks
Prepare Tools/Materials
Render After Activity Report
Jump off
62
END
3.2.6 NARRATIVE
3.2.6.1
3.2.6.2
3.2.6.3
3.2.6.4
3.2.6.5
3.2.6.6
3.2.6.7
3.2.6.8
1 day
1day
1day
1 day
1-2 days
1 day
7 8 days
63
TITLE
Formulates policies in support to
PNP thrust on ICT development
INTERFACES
Procedure No.
No. of Pages
3.3
3.3.1 OBJECTIVE
3.3.1.1 To make a policy or review existing policies that are geared
towards the enhancement of ICT in the Philippine National Police.
3.3.2 REFERENCES
3.3.2.1 Activation of DICTM pursuant to NHQ-PNP General Orders
Number DPL-09-08 dated April 1, 2009.
3.3.2.2 Powers and Functions of DICTM
3.3.3 DEFINITION OF TERMS
3.3.3.1 Plan is a proposed or intended method of getting from one set
of circumstances to another. They are often used to move from
the present situation, towards the achievement of one or more
objectives or goals.
3.3.3.2 Policy - A specific decision or set of decisions designed to carry
out such a course of action
3.3.3. REQUIREMENTS
3.3.3.1 Issues and concerns that need policies
64
Implementation Phase
END
Chief PPD shall develop or revise a
proposed policy regarding a particular
issue and concern
3.3.5 NARRATIVE
65
3.3.5 NARRATIVE
3.3.5.1 Plans and Programs Division of DICTM shall identify issues that
need policies
3.3.5.2 Check for existing policies and procedures to research policy
context and to avoid redundancy and possible conflicts
3.3.5.3 Plans and Programs Division shall develop a new policy or revise
existing policy. PPD shall look for references, state the purpose
of the policy, define the terms and state/explain the procedures
and guidelines of the policy.
3.3.5.4 Route the initial draft to D-staff and Command Group for review,
comments and suggestions to be spearheaded by Plans and
Program Division
3.3.5.5 PPD will finalize the revised policy based on the suggestions by
D-Staff
3.3.5.6 The final draft will be submitted to CPNP for approval upon
recommendation of TDICTM.
3.3.5.7 Policy will then be disseminated to the lateral lower units for
implementation.
3.3.5.8 DICTM will monitor the effectiveness of the new policy used by
different PNP offices
3.3.6 SERVICE STANDARDS
Transaction
Type
66
1 day
2 days
3 days
3 days
1 day
1 day
3 days
Period of the activity
Period of the activity
14 days excluding
the period of
implementation
Procedure No.
No. of Pages
3.4
3.4.1 OBJECTIVE
3.4.1.1 To create, revise and update the Philippine National Police
Information Systems Strategic Plan (ISSP) which is the general and overall
Information Systems plan of the PNP covering five (5) years.
3.4.2 REFERENCES
3.4.2.1 Memorandum Circular No. 93-3 prescribing the guidelines for
Information Systems planning for the government.
3.4.2.1Output of ISSP Technical Working Group
3.4.3 DEFINITION OF TERMS
3.4.3.1 Information Systems Strategic Plan (ISSP) Overall plan for
the development and implementation of Information Systems
supportive of organizational mission/objectives and the
corresponding resources requirements over a five-year period.
3.4.3.2 Information Systems (IS) - is the system of persons, data
records and activities that process the data and information in a
given organization, including manual processes or automated
processes.
3.4.3.3 Information Technology (IT) - is "the study, design,
development, implementation, support or management of
computer-based information systems, particularly software
applications and computer hardware."
3.4.3.4 Information Communications Technology (ICT) - is the
broader term of IT to explicitly include the field of electronic
communications.
3.4.4 REQUIREMENTS
3.4.4.1 Submitted ICT plans from different PNP offices
3.4.4.2 Submitted ICT resources from different PNP offices.
3.4.4.3 Existing ICT systems being used by different PNP offices for
update/upgrade and revision.
67
68
3.4.6.1
3.4.6.2
3.4.6.3
3.4.6.4
3.4.6.5
3.4.6.6
3.4.6.7
3.4.6.8
3.4.6.9
3.4.6.10
3.4.6.11
3.4.6.12
3.4.6.13
3.4.6.14
69
3.4.6.15 Upon approval of the PNP ISSP by the NCC, it shall be forwarded to
the DBM for further confirmation and funding - GAA appropriation/fund
allocation/NCA.
3.4.6.16 The approved PNP ISSP shall be forwarded back to the PNP and to
the DICTM for implementation. DICTM shall then form a monitoring
team that shall monitor in the implementation and status of projects
programmed/planned in the ISSP.
3.4.7 SERVICE STANDARDS
Transaction Type
70
1 day
1 month
1 month
1 month
1 month
2 weeks
2 weeks
2 weeks
2 weeks
2 weeks
1 day
1 month
1 month
1 month
2 weeks
2 months
1 year
Procedure No.
No. of Pages
3.5
3
DICTM PPD and other PNP
Offices
3.5.1 OBJECTIVE
Provides support for the development of projects, in accordance with the
approved priority areas, for local and foreign funding.
3.5.2 REFERENCES
3.5.2.1
3.5.2.2
3.5.3.2
3.5.3.3
3.5.3.4
3.5.3.5
3.5.3.6
71
3.5.4 REQUIREMENTS
3.5.4.1
3.5.4.2
72
3.5.5 Flowchart
START
Memorandum/HWI/Routine
Slip from NHQ
DICTM Admin
Consolidation of ITMS/CES
after activity report
END
73
3.5.6 NARRATIVE
3.5.6.1
3.5.6.2
3.5.6.3
3.5.6.4
3.5.6.5
3.5.6.6
74
1 day
2 weeks
1 days
1 day
1 day
18 days
PROCEDURE NO.
No. of Pages
3.6
3.6.4 REQUIREMENTS
3.6.4.1
3.6.4.2
Directives/Policies/Guidelines
Project Plan/Proposal
75
3.6.5 FLOWCHART
Start
Receipt of Project
Activity Report
(PPD, DICTM)
Evaluation of Reports
(MES,PPD)
Choose appropriate
monitoring tool/system
for the project. Design
one if needed.
(MES)
Formulation of
Action/Implementation
Plan for monitoring and
evaluation of the project
(MES)
Route/Request for
comment/approval
of the plan
(DICTM Staff)
End
76
NO
COMMENT
YES
3.6.6 NARRATIVE
3.6.6.1
3.6.6.2
3.6.6.3
3.6.6.4
3.6.6.5
3.6.6.6
3.6.6.7
3.6.6.8
3.6.6.9
77
3.7
TITLE
Implementation of Plan
for Monitoring and
Evaluation of Plan of ICT
Projects
INTERFACES
PROCEDURE NO.
No. of Pages
3.7
3.7.1 OBJECTIVE - To see that effective procedures are put in place to ensure
the optimum use of PNP resources and to enable realization of priority
projects on time.
3.7.2
REFERENCES
3.7.2.1
3.7.2.2
3.7.2.3
3.7.2.4
Directives/Policies/Guidelines;
Functions of the Monitoring and Evaluation Section (MES), Plans
and Programs Division, DICTM.
Action Plan/Monitoring Tools and Systems; and
Plan for Monitoring and Evaluation of ICT Project
3.7.4 REQUIREMENTS
3.7.4.1
3.7.4.2
78
Directives/Policies/Guidelines
Approved Plan for Monitoring & Evaluation of ICT Projects
3.7.5
FLOWCHART
Start
Preparation of directive
for implementation
(MES, PPD)
Documentation of the
Findings
(Project Monitoring &
Evaluation Officer/s)
Delegation/Tasking of
responsibilities
(Project Monitoring and
Evaluation Officer/s)
Submission of Project
Monitoring and Eval.
Report to the C, MES
(Project Monitoring &
Evaluation Officer/s)
Dissemination of
directives/Coordination
with Project Officer/s
(POs, DICTM, ITMS,
CES & other PNP Units)
Evaluation, preparation
and submission of
report and recommenddations to the C, PPD
and TDICTM (MES)
(C, MES)
End
Evaluation of the
achievements using
performance indicators/
appropriate monitoring
systems (PMEOs)
79
3.7.6 NARRATIVE
3.7.6.1 Directives for the implementation of the Plan for Monitoring and
Evaluation of ICT project is prepared by the MES, DICTM
3.7.6.2 Tasking and responsibilities are delegated to the Project
Monitoring and Evaluation Officers of the DICTM.
3.7.6.3 Directives are disseminated and coordination is conducted with
PNP Units/Personnel involved in the project.
3.7.6.4 The Project Monitoring and Evaluation Officers (PMEO)
establishes the project activity and performance tracking using
key performance indicator systems and other operational
measures.
3.7.6.5 The PMEOs documents the related findings to support report to
the C, MES.
3.7.6.6 The Chief, MES evaluates the findings, draws recommendations
and submit them to the Chief, PPD for further evaluation.
3.7.6.7 The Chief, MES evaluates the reports submitted by the PMEOs
then prepares/submit related report and recommendations for the
information/ signature of the Chief, PPD for the information of
TDICTM.
3.7.7 PLAN IMPLEMENTATION STANDARD
TURN-AROUND TIME
Preparation of directives for implementation of
plan.
Delegation/Tasking of responsibilities to
PMOEs
Average Period Dissemination of Directives/ Coordination with
PNP Units/ Personnel involved in the project.
for the
Implementation Evaluation of the achievements of the project
objectives.
of Plan for
Monitoring and Documentation of the findings
Evaluation of
Submission of report to the C, MES
ICT Projects. Evaluation, submission of report/
recommendations to the C, PPD and TDICTM
Total Average Period
80
2 hours
1 hour
2 days
1 day
1 day
2 hours
1 day
5 days and
5 hours
PROCEDURE NO.
No. of Pages
3.8
3.8.1 OBJECTIVES
3.8.1.1 To develop the findings and recommendations made by the
PMEOs/MES regarding resource management, practices and the
requirements of the project specialists;
3.8.1.2 To develop/improve monitoring and evaluation methods; and
3.8.1.3 To document lessons, experience and management/operational
issues relative to project implementation.
3.8.2 REFERENCES
3.8.2.1 Directives/Policies/Guidelines;
3.8.3 DEFINITION OF TERMS
3.8.3.1
3.8.3.2
3.8.4 REQUIREMENTS
3.8.4.1 Monitoring and Evaluation Tools and Systems;
3.8.4.2 Plan for Monitoring and Evaluation of ICT Project; and
3.8.4.3 Project Monitoring and Evaluation Reports and
documents.
related
81
3.8.5 FLOWCHART
START
Receipt of Monitoring &
Evaluation Reports from the
PMEOs
(MES, PPD)
Evaluation of the
effectiveness of the plan and the
mechanisms used for monitoring
and evaluation of the project.
(MES)
Needs
Improvement
NO
Submission of
Recommendation (PPD)
YES
Preparation of Proposal for the
improvement of Project
Monitoring and Evaluation
mechanisms
(MES)
Submission of Proposal to
the C, PPD
(MES)
END
NO
YES
82
COMMENT
3.8.6
NARRATIVE
3.8.6.1
83
84
No. of Pages
3
3.9.1 OBJECTIVE
3.9.1.1 To monitor the effectiveness of the project, its plan and the
mechanisms/ tools being utilized for reviewing and maintaining
project development strategies.
3.9.1.2 Use of performance indicators and other effective monitoring
tools/systems based on progress and output; and
3.9.1.3 Review and maintain project strategies to ensure that it meets the
requirements of all stakeholders and that it is adjusted to reflect
the changing priorities of time and external events.
3.9.2
REFERENCES
3.9.2.1 Directives/Policies/Guidelines;
3.9.2.2 Functions of the Monitoring and Evaluation Section (MES), Plans
and Programs Division, DICTM; and
3.9.2.3 Existing Monitoring Mechanism/s
3.9.3
DEFINITION OF TERMS
3.8.3.1 Evaluation Mechanism is a toolkit of evaluation methodologies
and specific techniques to facilitate the decision-making process in
deriving an evaluation plan appropriate to the project and needs of the
evaluation.
3.9.4
REQUIREMENTS
3.9.4.1
3.9.4.2
3.9.4.3
85
3.9.5
FLOWCHART
Start
Receipt of the
Directives and
Requirements
(PPD)
Evaluation of the
Requirements
(MES, PPD)
Prepare Proposal
for Project/Activity
(MES,PPD)
Adopt/Design/Formulate
monitoring and
evaluation mechanism/s
for particular project/s
(MES, PPD)
Route/Proposal for
Comments/
Recommendations
Of DICTM Staff
YES
COMMENT
NO
Approval of the Proposal
for Project and Activity
(TDICTM)
End
86
3.9.6
NARRATIVE
3.9.6.1
3.9.6.2
3.9.6.3
3.9.6.4
3.9.6.5
3.9.6.6
3.9.7
TURN-AROUND TIME
Average Period for
Receipt of requirements and
1 day
the Formulation of
directives
Projects and
Evaluation of the requirements
1 day
Activities consonant
Formulation of Monitoring and
2 days
to Project Monitoring Evaluation mechanism
and Evaluation of
Preparation of Proposal for the
2 days
ICT Projects of the
Project/Activity for monitoring
PNP
Routing of the proposal for comment/
1 day
recommendations of the DICTM Staff
When there is no comment, submit to
2 hours
TDICTM for approval
Total Average Period
7 days and 2
hours
When there is comment allow time to reprocess accordingly
6 days
Total Average Period when reprocessing is done.
13 days and 2
hours
The average period when routed for comment of the D-Staff is not included.
87
No. of Pages
3
3.10.1 OBJECTIVE
3.10.1.1 To document and disseminate lessons, experiences and
management/operational
issues
relative
to
project
implementation.
3.10.2 REFERENCES
3.10.2.1 Directives/Policies/Guidelines;
3.10.2.2 Action Plan/Monitoring Tools and Systems;
3.10.2.3 Plan for Monitoring and Evaluation of ICT Project; and
3.10.2.4 Functions of the Monitoring and Evaluation Section (MES), Plans
and Programs Division, DICTM.
3.10.3 DEFINITION OF TERMS
3.10.4 REQUIREMENTS
3.10.4.1. Directives/Policies/Guidelines
3.10.4.2 Reports /Documents gathered /submitted by PMEOs
88
3.10.5 FLOWCHART
Start
Receipt of monitoring
and evaluation reports
from PMEOs
(PPD)
Preparation of report of
the Output of Monitoring
Activities
(PPD)
Submission of
report to TDICTM
(PPD)
Exploitation of
knowledge, experiences,
lessons from the report
(MES)
Dissemination of
information to all
concerned units
(Mssg Ctr.)
End
89
3.10.6 NARRATIVE
3.10.6.1 The PPD receives Monitoring and Evaluation Reports of ICT
Projects from the PMEOs.
3.10.6.2 The MES evaluates the reports and related documents.
3.10.6.3 The MES analyses the documents to gather lessons, knowledge,
experiences and adjustments that could be used to other ICT
projects.
3.10.6.4 The MES, PPD prepares report of the output of monitoring and
evaluation activities.
3.10.6.5 The PPD submits report for the information of the TDICTM.
3.10.6.6 The DICTM through its Message Center disseminates reports to
all concerned units.
3.10.7 OUTPUT REPORTING STANDARD
90
TURN-AROUND TIME
Receipt of Monitoring and Evaluation
1 day
Report
Evaluation of the reports, documents
1 day
Exploitation of knowledge
1 day
Preparation of report of the output
6 hours
Submission of report
2 hours
Dissemination of information
2 hours
Total Average Period
3 days and 10
hours
PROCEDURE
NUMBER
NUMBER OF
PAGES
4.1
4.1.1 OBJECTIVE
4.1.1.1 To provide assessment and recommendations on all Information
Systems utilized by the PNP.
4.1.2 REFERENCES
4.1.2.1 Creation of the Directorate for Information and Communications
Technology Management (DICTM)
4.1.2.2 PNP Information Systems Strategic Plan (ISSP)
4.1.3 DEFINITION OF TERMS
4.1.3.1 Information Systems Strategic Plan (ISSP) is an Information
and Communications Technology (ICT) blueprint that supports
both the short-term and long-term Information System needs of
the PNP that is aligned with its strategic thrust and programs.
4.1.3.2 Policy - a deliberate plan of action to guide decisions and achieve
rational outcome(s).
4.1.3.3 System - is a set of interacting or interdependent entities forming
an integrated whole.
4.1.3.4 Information System (IS) - a system of people, data records and
activities that process the data and information in an organization,
and it includes the organization's manual and automated
processes. In a narrow sense, the term information system (or
computer-based information system) refers to the specific
application software that is used to store data records in a
computer system and automates some of the informationprocessing activities of the organization.
4.1.3.5 Information and Communications Technology (ICT) - is an
umbrella term that covers all advanced technologies in
91
92
4.1.5
FLOWCHART
Start
Reviews
assessment
report
received from PNP concerned units
on
system
capability
and
limitations.
Consolidate reports of all PNP IS.
Request
feedback
implementation of the
recommendation.
upon
above
End
93
4.1.6 NARRATIVE
4.1.6.1 Reviews assessment report received from PNP concerned units
on system capability and limitations.
4.1.6.2 Consolidate reports of all PNP IS.
4.1.6.3 Review ITMS plans and programs and system updates for IS
(from ITMS and other PNP units maintaining IS).
4.1.6.4 Prepare assessment report and recommendations.
4.1.6.5 Route assessment report and recommendations to TDICTM for
approval.
4.1.6.6 Submit assessment report and recommendations to ITMS and
CES for information and implementation.
4.1.6.7 Request feedback upon implementation of the above
recommendation.
4.1.7 SERVICE STANDARD
Transaction Type
System audit and assessment of deployed
information systems
3 days
2 days
3 days
1 day
5 days
1 day
1 day
94
Time
16 days
4.2
PROCEDURE NUMBER
NUMBER OF
PAGES
4.2
4.2.1 OBJECTIVE
4.2.1.1 To provide a procedure in the formulation of policy on the
integration
and
management
of
information
and
telecommunications system. Modification of policy for the
integration and management of information system shall
contribute to the information systems effectiveness and
efficiency as to the needs of the PNP.
4.2.2 REFERENCES
4.2.2.1 Creation of the Directorate for Information and Communications
Technology Management (DICTM)
4.2.2.2 PNP Information Systems Strategic Plan (ISSP)
4.2.3 DEFINITION OF TERMS
4.2.3.1 Information Systems Strategic Plan (ISSP) is an Information
and Communications Technology (ICT) blueprint that supports
both the short-term and long-term Information System needs of
the PNP that is aligned with its strategic thrust and programs.
4.2.3.2 Policy - a deliberate plan of action to guide decisions and achieve
rational outcome(s).
4.2.3.3 System - is a set of interacting or interdependent entities forming
an integrated whole.
4.2.3.4 Information System (IS) - a system of people, data records and
activities that process the data and information in an organization,
and it includes the organization's manual and automated
processes. In a narrow sense, the term information system (or
computer-based information system) refers to the specific
application software that is used to store data records in a
95
4.2.3.5
4.2.3.6
4.2.3.7
4.2.3.8
computer system and automates some of the informationprocessing activities of the organization.
Information and Communications Technology (ICT) - is an
umbrella term that covers all advanced technologies in
manipulating and communicating information. The term is
sometimes used in reference to information technology (IT),
particularly in these two communities: education and government.
The common usage ICT is synonymous assumed the fact that IT
or ICT encompasses all mediums, to record information (magnetic
disk/tape, optical disks (CD/DVD), flash memory etc. and
arguably also paper records); technology for broadcasting
information - radio, television; and technology for communicating
through voice and sound or images - microphone, camera,
loudspeaker, telephone to cellular phones. It includes the wide
varieties of computing hardware (PCs, servers, mainframes,
networked storage).
System Integration - the process by which smaller pieces of
software are brought together to form a larger piece of software
that was designed to solve a problem.
System Management is the management of the information
technology systems in an enterprise. This includes gathering
requirements, purchasing equipment and software, distributing it
to where it is to be used, configuring it, maintaining it with
enhancement and service updates, setting up problem-handling
processes, and determining whether objectives are being met.
Information - is a stimulus that has meaning in some context for
its receiver. When information is entered into and stored in a
computer, it is generally referred to as data. After processing
(such as formatting and printing), output data can again be
perceived as information.
4.2.4 REQUIREMENTS
4.2.4.1 Situation of subjected PNP Information System.
4.2.4.2 Inventory of ICT resources from the end user / client / IS recipient.
4.2.4.3 Compliance level of the IS recipient.
96
4.2.5 FLOWCHART
Start
Conduct system audit on the
subjected PNP Information System.
End
97
4.2.6 NARRATIVE
4.2.6.1 Conducts systems audit on the current situation of the deployed
Information System.
4.2.6.2 Assess and identify the deployment situation of the Information
System and determine problems encountered or technical
difficulties during implementation.
4.2.6.3 Prepare guidelines on the implementation and management of
the IS in the form of Memorandum Circular (MC) to resolve
difficulties and issues encountered by the end user or recipient.
4.2.6.4 SIMD routes the draft copy of the proposed circular to DICTM
Divisions, ITMS and DICTM Command Group for review,
comments and suggestions.
4.2.6.5 Based on the comments / suggestions, SIMD revises the
proposed circular and re-route the final draft copy with cover
memo to DICTM Command Group.
4.2.6.6 Signature and approval of the cover Memo by TDICTM.
4.2.6.7 Routes the proposed Memorandum Circular to the Directorate
Offices and PNP Command Group for comment.
4.2.6.8 Based on the comments, DICTM revises and finalizes the
proposed Memorandum Circular and re-route the final copy for
approval and signature of the C, PNP.
4.2.6.9 For widest dissemination and guidance of all PNP offices.
4.2.6.10 DICTM shall monitor the implementation and compliance of the
approved Memorandum Circular.
4.2.7 SERVICE STANDARD
Transaction Type
Time
3 days
2 days
98
3 days
1 day
5 days
1 day
1 day
16 days
4.3
PROCEDURE
NUMBER
NUMBER OF
PAGES
4.3
INTERFACES
4.3.1 OBJECTIVE
4.3.1.1 To evaluate and supervise plans and programs set by Information
Technology Management Service (ITMS) and Communications
and Electronic Service (CES). It shall assess the effectiveness
and efficiency of plans and programs as to the mandated
functions of DICTM and the needs of the PNP as well.
4.3.2 REFERENCE
4.3.2.1 Creation of the Directorate for Information and Communications
Technology Management (DICTM)
4.3.2.2 PNP Information Systems Strategic Plan (ISSP)
4.3.2.3 PNP Telecommunications System Strategic Plan (TSSP)
4.3.3 DEFINITION OF TERMS
4.3.3.1 Information Systems Strategic Plan (ISSP) is an Information
and Communications Technology (ICT) blueprint that supports
both the short-term and long-term Information System needs of
the PNP that is aligned with its strategic thrust and programs.
4.3.3.2 Policy - a deliberate plan of action to guide decisions and achieve
rational outcome(s).
4.3.3.3 System - is a set of interacting or interdependent entities forming
an integrated whole.
4.3.3.4 Information System (IS) - a system of people, data records and
activities that process the data and information in an organization,
and it includes the organization's manual and automated
processes. In a narrow sense, the term information system (or
computer-based information system) refers to the specific
application software that is used to store data records in a
computer system and automates some of the informationprocessing activities of the organization.
99
100
4.3.5
FLOWCHART
Start
Is the
requirements
are in
consonance with
the PNP ISSP
and TSSP?
NO
Recommend
revision
of
current plans and programs to
adhere to PNP ISSP and
TSSP.
YES
Monitoring of
Implementation
-Procedure No.
4.2
End
101
4.3.6 NARRATIVE
4.3.6.1 Review ITMS and CES accomplishment report, situation of
subjected PNP IS, inventory of ICT resources from the end user /
client / IS recipient and future plans and programs, status of
communication infrastructure and equipment.
4.3.6.2 Evaluate above requirements in consonance with the PNP ISSP
and TSSP.
4.3.6.3 If the above requirements adhere to the PNP ISSP and TSSP,
monitoring of its implementation shall follow using Procedure 4.2.
4.3.6.4 Prepare recommendations for the revision of current plans and
programs if the above requirement does not adhere to PNP ISSP
and TSSP.
4.3.6.5 Submit report to TDICTM on above recommendations and
approval.
4.3.6.6 Submit recommendations to ITMS and CES for appropriate
action.
4.3.6.7 DICTM shall monitor the implementation and compliance of the
approved recommendations.
4.3.7 SERVICE STANDARD
Transaction Type
Time
5 days
3 days
4 days
1 day
102
13 days
TITLE
Communications and
Electronics System Section
INTERFACES
PROCEDURE
NUMBER
NUMBER OF
PAGES
4.4
4.4.1 OBJECTIVE
4.4.1.1 To supervise, assess and recommend on all Communications
and Electronics System utilized by the PNP.
4.4.2 REFERENCES
4.4.2.1
4.4.2.2
and
103
4.4.3.4
4.4.4 REQUIREMENTS
4.4.4.3.1 Consolidated report of all Communication System
developed and maintained by CES.
4.4.4.3.2 Evaluation reports generated from PNP end-users for
system capability and limitation being utilized by their unit.
104
4.4.5 FLOWCHART
Start
Reviews assessment report received from
CES on system capability and limitations.
End
105
4.4.6 NARRATIVE
4.4.6.3 Reviews assessment report received from CES on system
capability and limitations.
4.4.6.4 Consolidate reports of all PNP Communication System.
4.4.6.5 Review CES plans and programs and system updates for
Communication System (from CES and other PNP units).
4.4.6.6 Prepare assessment report and recommendations.
4.4.6.7 Route assessment report and recommendations to TDICTM for
approval.
4.4.6.8 Submit assessment report and recommendations to CES for
information and implementation.
4.4.6.9 Request feedback upon implementation of the above
recommendation.
4.4.7SERVICE STANDARD
Transaction Type
Time
3 days
2 days
3 days
2 days
5 days
2 days
1 day
106
18 days
PROCEDURE
NUMBER
NUMBER OF
PAGES
4.5
4.5.1 OBJECTIVE
4.5.1.1 To provide a procedure in the formulation of policy on the
integration of PNP-wide telecommunications system.
4.5.2 REFERENCES
4.5.2.1
4.5.2.2
and
4.5.3.2
4.5.3.3
4.5.3.4
4.5.3.5
107
4.5.3.6
4.5.3.7
4.5.3.8
4.5.4 REQUIREMENTS
4.5.4.1
4.5.4.2
4.5.4.3
108
4.5.5 FLOWCHART
Start
End
4.5.6 NARRATIVE
109
110
Time
3 days
2 days
3 days
2 days
5 days
2days
1 day
18 days
PROCEDURE NO.
5.1
NO. OF
PAGES
3
5.1.1 OBJECTIVE
This is to determine if the formulated ICT Trainings to be conducted by
ITMS/CES for their personnel can be accommodated or not.
5.1.2 REFERENCES
5.1.2.1
5.1.2.2
5.1.2.3
5.1.3.2
5.1.3.3
111
5.1.3.4
5.1.3.5
5.1.4 REQUIREMENT
5.1.4.1
5.1.4.2
112
Approval of TDICTM
ICT Trainings to be offered periodically
5.1.5 FLOWCHART
START
RDD
Review and Research of ICT Training
RDD
Endorsement of ICT Training
CES
Evaluation/Comments
ITMS
Evaluation / Comments
DICTM Ex-O
For Consolidation of Comments
TDICTM
Approval/
Recommendation of ICT Training
RDD
Accommodation/
Non Accommodation of ICT Training
END
113
5.1.6 NARRATIVE
5.1.6.1
5.1.6.2
5.1.6.3
5.1.6.4
5.1.6.5
5.1.6.6
Procedure in the
Formulation of ICT
Trainings
114
PROCEDURE
NO.
NO. OF
PAGES
5.2
5.2.1 OBJECTIVE
This is to determine if the Request for Product Presentation by requesting
company/ corporation can be accommodated or not.
5.2.2 REFERENCES
5.2.2.1 Request Letter/Letter of Intent/Memo from requesting
Company/Corporation
5.2.2.2 Instructions from TDICTM
5.2.2.3 Memo from RDD
5.2.2.4 Memo from ITMS and CES
5.2.3 DEFINITION OF TERMS
5.2.3.1
5.2.4 REQUIREMENT
5.2.4.1 Approval of TDICTM
5.2.4.2 Memo from requesting company/corporation indicated therein
the products name, proposed schedule (date/time) and
attendees.
115
5.2.5 FLOWCHART
START
TDICTM
Signature for Accommodation/
Non Accommodation of
Product Presentation
Product Presentation by
Requesting Company/Corporation
CES
Evaluation/Comments
ITMS
Evaluation/Comments
RDD
Preparation of After Product
Presentation Report
TDICTM
For Signature of After Product
Presentation Report
C, PNP
Submission of After Product
Presentation Report
END
116
5.2.6 NARRATIVE
2.6.1. The Request Letter/Letter of Intent/Memo from requesting
company/corporation to conduct product presentation shall be
received by the Message Center at Administrative Office and will
be endorsed to AdmO/Personnel Officer.
2.6.2. Admo shall forward/ endorse the Request Letter/Letter of
Intent/Memo to Research and Development Division (RDD).
2.6.3. RDD shall verify the companys/corporations profile and shall make
a coordination on the requesting company/corporation. RDD will
check on the availability of venue and attendees for scheduling of
the product presentation.
2.6.4. RDD shall prepare a Memo for approval of TDICTM regarding the
accommodation or non-accommodation of the said request. Once
approved, the memo shall be sent to the requesting
company/corporation for their scheduled product presentation.
2.6.5. RDD shall facilitate product presentation.
2.6.6. A memo will be forwarded to CES and ITMS for necessary
evaluation and comments on the product presentation.
2.6.7. CES and ITMS shall prepare memo (reply) of their evaluation and
comments to be forwarded to Research and Development
Division.
2.6.8
RDD will prepare an After Presentation Report to be submitted to
TDICTM, further to C, PNP.
5.2.7 SERVICE STANDARDS
TRANSACTION TYPE
Procedure in the
processing of the
Request for Product
Presentation
117
5.3 Procedure in the processing of the Request for ICT Training by other
PNP Unit/Office
TITLE
Procedure in the processing of
the Request for ICT Training by
other PNP Units/Offices
Interfaces
PROCEDURE NO.
NO. OF
PAGES
5.3
5.3.1 OBJECTIVE
This is to determine if the request of other PNP Unit/Office to conduct an
ICT Training exclusively for their personnel can be accommodated or not.
5.3.2 REFERENCES
5.3.2.1
5.3.2.2
5.3.2.3
5.3.2.4
118
5.3.5 FLOWCHART
START
RDD
Memo for Recommendation to
TDICTM to conduct ICT Trainings
TDICTM
Approval/Disapproval of ICT Training
RDD Memo (Reply) to Requesting
PNP Unit/Office Memo to CES and
ITMS for accommodation of ICT
Trainings
TDICTM
For Signature of After Activity Report
C, PNP
Submission of After
Activity/Training Report
END
119
5.3.6 NARRATIVE
5.3.6.1 The Memo from other PNP Unit/Office requesting to conduct an
ICT Training exclusively for their personnel shall be received by
the Message Center and shall endorse it to AdmO.
5.3.6.2 AdmO shall forward the Memo/Request to Research and
Development Division (RDD).
5.3.6.3 RDD shall prepare a Memo endorsing the request of other PNP
Unit/Office to conduct an ICT Training to ITMS (Attn: C, TRD)
and CES (Attn: CDTD).
5.3.6.4 ITMS and CES shall prepare a Memo (Reply) regarding the
accommodation /non-accommodation of the said request.
5.3.6.5 RDD shall prepare a Memo for Recommendation to TDICTM to
conduct ICT Training for the requesting PNP Unit/Office.
5.3.6.6 TDICTM either approve or disapprove the request for ICT
Training.
5.3.6.7 RDD shall prepare a Memo (Reply) to be forwarded to the
requesting PNP Unit/Office and a Memo to CES (Attn: CDTD) or
ITMS (Attn: C, TRD) for the accommodation of ICT Training.
5.3.6.8 CES (Attn: CDTD) and/or ITMS (Attn: C, TRD) will make
coordination to the requesting PNP Unit/Office for the conduct of
the ICT Training and shall submit an After Activity Report to
TDICTM of the said training.
5.3.6.9 TDICTM shall sign on the After Activity Report submitted by CES
and/or ITMS, further, to be forwarded to C, PNP.
5.3.7 SERVICE STANDARDS
TRANSACTION TYPE
Procedure in the
processing of the
Request for ICT Training
by Other PNP
Units/Offices
120
1 Day
2 Days
1 Day
PROCEDURE
NO
NO. OF
PAGES
5.4
5.4.1 OBJECTIVE
This is to determine the procedures in the conduct of research and
development on the latest ICT products that are applicable and advantageous to
the PNP.
5.4.2 REFERENCES
5.4.2.1 Memo from RDD
5.4.2.2 Instruction from TDICTM
5.4.2.3 Memo from AD, CES and D, ITMS
5.4.3 DEFINITION OF TERMS
5.4.3.1 Research it is a careful, systematic, patient study and
investigation in some field of knowledge, undertaken to discover
or establish facts or principles.
5.4.3.2 Development systemic use of scientific and technical
knowledge to meet specific objectives or requirements.
5.4.3.3 Information Communications Technology (ICT) it is the
broader term of IT to explicitly include the field of electronic
communications.
5.4.4 REQUIREMENT
5.4.4.1 Memo from the RDD indicated therein the proposed ICT products
to be researched.
121
5.4.5 FLOWCHART
START
RDD conduct Research
latest ICT products
Coordinate to concern
Division
ITMS
Review/Recommendation
CES
Review/Recommendation
RDD
Consolidate, Evaluate and Propose
Ex-O, DICTM
For Comments
DICTM
For Approval
END
122
5.4.6 NARRATIVE
INSTALL the
PNP SALARY
SYSTEM
CONNECT
INSTALL
MAGIC 7.1E
SOFTWARE
1. LOAD THE
PNP SS
MAGIC.INI
FILE
2. CREATE
USER/CLIE
NT PNP SS
USER
ACCOUNT
3. TEST/RUN
(Designated
NAS Staff)
5.4.6.1 RDD will conduct research through the use of internet and other
sources such as product demonstration on the latest ICT products
and services that are applicable to the needs of and are
advantageous to the PNP.
5.4.6.2 Part of the research is to check the product for its
competitiveness and usefulness to the PNP
5.4.6.3 After the conduct of product research, RDD will coordinate with
the different divisions of DICTM about the product for their
comments.
5.4.6.4 D, CES and D, ITMS thru a written memorandum will also be
requested to review the product and give their recommendations
if any.
5.4.6.5 RDD will then consolidate and evaluate the reviewed product,
then gave a proposal based on the recommendations made by D,
ITMS/ D, CES as the case maybe and then forward said proposal
to Ex-O, DICTM for comments.
5.4.6.6 The TDICTM approves/disapproves the proposal.
5.4.7 SERVICE STANDARDS
TRANSACTION
TYPE
Procedure in the
conduct of research
on the latest ICT
product
1-5 days
15-30 mins
30 mins
123
124
125
126
127
128
129
for
Information
and
130