DICTM AOM EDITED Final PDF

Download as pdf or txt
Download as pdf or txt
You are on page 1of 130

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

I. ADMINISTRATIVE
A. BACKGROUND
1. Introduction
Gone were the days when it was wise to take things at slow pace to
make obstinate marks for growth and development. We are in a world of
continuous change where we are prompted to look beyond the future, now. We
owe it or we blame it to the fast transformation of information technology (IT)
that now dictates an e-global (electronic global) way of life.
Precisely, this IT has to improve the quality of public service that the
Philippine National Police (PNP) mulls about. Within the mandate of the law and
concurrent to the governments national transformation program, the PNP has
identified the need to an organized information gathering and storage system that
can help decision-makers in the PNP assess the different strategies, with
geographic, socioeconomic and socio-demographic factors coming less into play.
This need for modern technological advancement has prompted the
PNP to opt for on IT reengineering strategy which would necessitate for the
integration of the two existing major technologies available in the PNP which are
being managed separately by the Information Technology Management System
(ITMS) and the Communications and Electronics Service (CES). The system
would provide the PNP an unhampered real-time connectivity to all its police
stations nationwide through Internet Service Providers (ISPs) and utilities which
means less paper works, fast and real-time accessibility, more accurate data and
information sharing and on-line transmission.
Meanwhile, the fusion of the existing Information Technology
Management and Communications and Electronics Service into an integrated
Information and Communications Technology Management shall pave the way
for the reengineering of a PNP IT infrastructure, necessitating the birth of a new
directorate which would carry the mandate, embody the aspiration and manage
the assimilation of technologies in its directional capacity and as the one policymaking body pertaining to all ICTs of the PNP. It is along this pursuit that the
Directorate for Information and Communications Technology Management
(DICTM) was activated on April 1, 2009 through GO DPL-09-08.

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

2. Conceptualization of DICTM
Through Executive Order Nr. 269 on January 12, 2004, the Philippine
Government Commission of Information and Communications Technology (CICT)
was created to develop, promote and advance Information and Communications
Technology as a prerequisite for the continued growth of the economy,
competitiveness of local firm/industry using ICT, and achievement of national
development goals by providing legal, policy and institutional development in this
field.
Parallel to the creation of the CICT and to be able to assimilate the
information and telecommunications system of the PNP, the Revised
Reorganization Plan of the PNP was adopted on August 21, 2008 through
NAPOLCOM Resolution No. 2008-447.
On March 2, 2009, Her Excellency President Gloria Macapagal Arroyo
approved the proposal of the Chief PNP Police Director General Jesus Ame
Verzosa for the creation of the Directorate for Information and Communications
Technology Management (DICTM).
On April 1, 2009, the Directorate for Information and Communications
Technology Management (DICTM) was officially activated through General Order
Number DPL-09-08 with Police Director (Atty) Magtanggol B. Gatdula as its first
director.

PDIR ATTY MAGTANGGOL B GATDULA, PhD/CEO VI


Director, DICTM - April 01, 2009 to Present
Initiated the following programs and innovations;
NATIONAL POLICE CLEARANCE SYSTEM
NATIONAL REPORTING SYSTEM
NATIONAWIDE ICT CAPABILITY ASSESSMENT OF THE PNP
REGIONAL INFORMATION AND COMMUNICATIONSTTECHNOLOGY
MANAGEMENT DIVISION (RICTMD)

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

B. MISSION, VISION AND FUNCTIONS OF THE DICTM


1. Vision
The Directorate for Information and Communications Technology
Management (DICTM) envisions an integrated Information Systems that converge
with data communications infrastructure for the PNP to provide effective and
efficient innovative police services to the people by creating environment that
promotes and advances ICT development.
2. Mission
The Directorate for Information and Communications Technology
Management (DICTM) shall assist the Chief, PNP in policy formulation and
managing information, electronics and communications technology resources to
promote, develop, and regulate integrated and strategic ICT systems, and reliable
and efficient communications infrastructure in support to the PNP mission.
3. Powers and Functions
a. Formulates and recommends policies, plans and programs on
Information Systems, networks, electronics and communications technology
resources of the PNP. This includes the inter-operability, integration,
standardization, acquisition, utilization, development and maintenance of all ICT
assets.
b. Designs, implements and reviews policies and plans for the
integration of all the existing information and communication systems of the PNP.
c. Formulates, reviews and updates the PNP Information Systems
Strategic Plan and Telecommunications Systems Strategic Plan.
d. Conducts ICT standardization, and research and development.
e. Designs and develops personnel ICT capability enhancement
programs through education and training.
f. Formulates and recommends digital Information Security policies
for the protection of digital Information and ICT-related intellectual property of the
PNP.
g. Manages the radio frequency spectrum allocated to the PNP.
h. Administers and enforces all policies, guidelines, standards, rules
and regulations concerning ICT in the PNP.
i. Promotes strategic partnership and cooperation with other
government and non-government agencies, and foreign organizations on ICT
matters such as R&D, education and training, technology updates, supports and
law enforcement.
j. Performs such other powers and functions proper to its mandate
or as directed by the C, PNP.

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

C. ORGANIZATION STRUCTURE

TDICTM
DDICTM
EX-O

Personnel Officer
DICTM Administrative Officer
Budget and Fiscal Officer

ICTPPD

SIMD

RDD

(ICT Plans & Programs


Division)

(Systems Integration
and Mgmt. Division)

(Research and
Development Division)

Policies and Plans Section


Program Management
Section
Monitoring and Evaluation
Section

Information Systems
Integration and Management
Section
Communications &
Electronics System Section

ICT Research and


Development Section
Education and Training
Program Section

CES

ITMS

RICTOs

Acronyms:
DICTM Directorate for
Information and Communications
Technology Mgmt
TDICTM The Director for
Information and Communications
Technology Mgmt
DDICTM Deputy Director for
Information and Communications
Technology Mgmt
EX-O Executive Officer

ICTPPD ICT Plans and


Programs Division
SIMD Systems Integration
and Management Division
RDD Research and
Development Division
ITMS Information Technology
Management Service
CES Communications and
Electronics Service
RICTOs Regional
Information and Communications
Technology Offices

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1. Manning Chart
2/2

2/1

5
1

1/2

4
1

1/2

4
1

1/1

4
1
1
Budget & Fiscal Officer
2

2/1

2/1

2/1

1/1

4
3

3/1

4
2

2/1

4
3

1/1

5
3

2/1

6
3

6
5

2/1

5
4

Legend:
A/B
(OFFICE)
(D)

A Police Commissioned Officers (PCOs)


B Police Non-commissioned Officers (PNCOs)
C Non-uniformed Personnel (NUPs)
D Total Number of Personnel

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

2. Personnel Distribution Recapitulation


PCOs

PNCOs

NUPs

PDIR

SPO4

SG25

SG15

SG8

PCSUPT

SPO3

SG24

SG14

SG7

PSSUPT

SPO2

SG22

SG13

SG6

PSUPT

SPO1

SG19

SG12

SG4

PCINSP

PO3

SG18

SG11

SG3

PSINSP

PO2

SG17

SG10

SG2

PINSP

PO1

SG16

SG9

SG1

TOTAL

24

17

GRAND TOTAL = 72

16

12

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

D. OFFICES FUNCTIONS AND JOB DESCRIPTIONS


1. OFFICE
OF
THE
DIRECTOR
FOR
INFORMATION
COMMUNICATIONS TECHNOLOGY MANAGEMENT

A. The Director for


Technology Management

Information

and

AND

Communications

Assists and advises the Chief, PNP in the areas of policy


formulation and management for the integration, application and
development of Information and Communications Technology in the
organization.
Provides direction and control of all human, logistical and financial
resources of the directorate to attain its mission and perform its
functions.
Directs and supervises projects and activities of the directorate for
ICT Management.
Performs other duties as directed by the C, PNP.

B. The Deputy Director for Information and Communications


Technology Management

Assists The Director for ICT Management in carrying out his


functions.
Represents TDICTM in official conferences, engagement activities
when the Director is not available.
Acts as Acting Director in the absence of TDICTM.
Performs other duties as the TDICTM may direct.

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

C. The Executive Officer

Provides policy direction and guidance to the divisions for the


attainment of the mission and objectives of the directorate.
Closely supervises the implementation of various policy, plans,
programs, projects and activities of the directorate.
Supervises the administration and operational functions of the
directorate such as personnel, logistical and financial
managements of the directorate.
Reviews all outputs of the divisions before endorsing it to the
Deputy Director, DICTM.
Performs other duties as directed by TDICTM.

D. Administrative Officer (ADMO)

Directs, controls, plans, coordinates and supervises all


administrative activities of the Administrative Office.
Ensures the proper administration of personnel, equipment of the
Service.
Formulates plans and policies for the efficiency of the function of
the Office.
Monitors the performance evaluation/assessment, personnel
evaluation and promotion, evaluation of jobs for guidance and
assignment of all organic personnel.
Reviews ways to re-evaluate and develop more productive office
procedures and systems.
Performs other duties as may be directed by the TDICTM.

E. Personnel Officer
Directs, coordinates and monitor personnel activities/projects
designed to attain the greatest degree of personnel effectiveness.
Reviews statement of service records, certification for approval of
immediate supervisor.
Prepares and updates the directorates Qualifications Standard.
Prepares the assessment proposals of candidates for promotion.
Monitors and supervises the preparation of action on
appointments, transfer, resignation, reinstatement, salary
adjustment attendance and other matters pertaining to personnel
services for approval of TDICTM.
Prepares communications on personnel matters.
Performs other duties as may be directed TDICTM.

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

F. Budget and Fiscal Officer

Prepares Operations Plans and budget estimates in accordance


with the approved guidelines and priorities including supporting
justifications.
Assists management in the presentation and justification of budget
estimates to higher headquarters.
Re-aligns expenditures according to program and projects based
on approved appropriations.
Prepares Program Review and Analysis for the effective use of
budget.
Acts as Liaison Officer in the follow-up and submission of
budgetary requests.
Performs other duties as may be directed by TDICTM.

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

2. DIVISIONS
A. Plans and Programs Division

1.

Sets policy agenda on ICT promotion and development.


Formulates, supervises and reviews the implementation of
programs in consonance with the PNP thrust on ICT development
based on the PNP ISSP, and existing ICT development policies.
Prepares policies and plans in consonance with the PNP ICT thrust
in line with the Mission, Vision and Functions of the directorate;
Develops policies and plans for the acquisition, development,
maintenance and administration of PNP-wide computer networks;
Prepares annual ICT development plan for the PNP based on the
PNP Information Systems Strategic Plan (ISSP).
Develops and recommends tactical and strategic plans aligned to
the PNP Information Systems Strategic Plan (ISSP).
Reviews and updates existing PNP Information System Strategic
Plan (ISSP).
Develops and updates PNP Telecommunication Systems Strategic
Plan and integrate it to the PNP ISSP.
Formulate, implements and reviews policies and guidelines on
Information Security and Cybercrime law enforcement.
Coordinates with other government, non-government and foreign
organizations on ICT matters.
Reviews and updates existing ICT policies and guidelines of the
PNP as necessary.
Supervises the ITMS and CES in implementing Information and
Communication Technology (ICT) projects.
Performs other tasks as directed by TDICTM.

Chief, Plans and Programs Division


1.1 Supervises and monitors the direction and execution of DICTM
Plans and Programs.
1.2 Communicates regularly to DICTM through the Executive Officer
the progress and status of plans and programs.
1.3 Establishes and maintains adequate records of administrative
resources and standards of the PNP to provide inputs for future
planning and analyzes.

10

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.4 Keep TDICTM fully informed on all significant matters, deviations


from
target
output
and
problems,
and
recommends
solutions/actions leading to the improvement of administration and
operations of the directorate.
1.5 Performs other functions as may be directed by TDICTM.
2.

Assistant Chief, Plans and Programs Division


2.1 Assists the Chief, Plans and Programs Division in the direction and
supervision of the division
2.2 Analyses and evaluates reports to be submitted to higher
authority.
2.3 Assists in monitoring the execution of the Plans and Programs on
ICT.
2.4 Reviews the annual ICT development plan for the PNP.
2.5 Assists in undertaking studies on the development and
implementation of special ICT projects.
2.6 Performs other related functions as directed by TDICTM.

3.

Policies and Plans Section


3.1 Reviews and updates existing ICT policies and plans of the PNP.
3.2 Formulates policies in support to PNP thrust on ICT development
based on the PNP ISSP.
3.3 Reviews and updates existing PNP Information System Strategic
Plan (ISSP).
3.4 Develops and updates PNP Telecommunication Systems Strategic
Plan and integrate it to the PNP ISSP.
3.5 Formulates, implements and reviews policies and guidelines on
Information Security and Cybercrime law enforcement.
3.6 Performs other related functions as directed by the DICTM.

4.

Program Management Section


4.1 Formulates, implements and evaluates programs on ICT of the
PNP.
4.2 Reviews and updates existing programs of the PNP on ICT.
4.3 Formulates, supervises and reviews the implementation of
programs in consonance with the PNP thrust on ICT development
based on the PNP ISSP and existing ICT development policies.
4.4 Coordinates with other government, non-government and foreign
organizations on ICT matters.

11

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.5 Supervises the ITMS and CES in implementing Information and


Communication Technology (ICT) projects and activities.
4.6 Performs other related functions as directed by the TDICTM.
5.

Monitoring and Evaluation Section


2.5.1 Formulates, implements and evaluates plans for monitoring and
evaluation of different ICT projects of the PNP.
2.5.2 Formulates programs and activities in consonance to the
conduct of monitoring and evaluation of ICT projects.
2.5.3 Submits reports of the output of monitoring and evaluation of
ICT projects.
2.5.4 Performs other related functions as directed by the TDICTM.

6.

Organizational Structure

Chief, Plans and Programs Division

Asst Chief, Plans and Programs Division

Policies and Plans


Section

12

Program Management
Section

Monitoring and
Evaluation Section

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

B. Systems Integration and Management Division

Set policy agenda on Systems Integration for policy formulation,


implementation and evaluation.
Formulates, supervises and evaluates the implementation of plans
and programs on Information Systems integration and
management.
Formulates, supervises and evaluates the implementation of plans
and programs for standardization of Information System and
Telecommunications codes, variables and parameters.
Formulates plans and policies for the integration of PNP-wide
communications system.
Formulates, supervises and evaluates the implementation of plans
and programs for telecommunications and electronics projects and
activities.
Manages the radio frequency spectrum allocated to the PNP.
Performs other tasks as directed by TDICTM.

1. Chief, Systems Integration and Management Division


1.1 Supervises and monitors the direction and execution of DICTM
Plans and Programs on integration and management of
Information System and Telecommunications.
1.2 Communicates regularly to DICTM through the Executive Officer
the progress and status plans and programs on system
integration and management.
1.3 Supervises and monitors the direction and execution of DICTM
Plans and Programs on standardization of codes, variable and
parameters for integration and management of Information
System and Telecommunications.
1.4 Performs other functions as may be directed by DICTM.
2. Assistant Chief, Systems Integration and Management Division
2.1 Assists the Chief, Systems Integration and Management Division
in the direction and supervision of the division.
2.2 Analyses and evaluates reports to be submitted to higher
authority pertaining to systems integration and management.
2.3 Assists in monitoring the execution of the projects on system
integration
and
management,
and
integration
of
telecommunications and electronics system.
2.4 Performs other related functions as directed by TDICTM.

13

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3. Information System Integration and Management Section


3.1 Formulates, supervises and evaluates the implementation of
Information Systems integration and management plans and
programs.
3.2 Formulates, supervises and evaluates the implementation of plans
and programs for standardization of Information System and
Telecommunications codes, variables and parameters.
3.3 Performs other related functions as directed by the DICTM.
4. Communications and Electronics System Section
4.1 Formulates, supervises and evaluates the implementation of
plans and programs for telecommunications and electronics
projects and activities.
4.2 Reviews and updates existing programs on development of
telecommunications and electronics.
4.3 Formulates, supervises and evaluates the implementation of
programs
and
plans
to
support
effective
use
of
telecommunications and electronics system.
4.4 Formulates plans and policies for the integration of PNP-wide
communications system.
4.5 Manages the radio frequency spectrum allocated to the PNP.
4.6 Formulates, supervises and evaluates the implementation of
plans for integrated telecommunications system of the PNP.
4.7 Performs other related functions as directed by the DICTM.
1.5 Organizational Structure
Chief, Systems Integration and Mgmt Division

Asst Chief, SIMD

Information Systems
Integration and Mgmt Section

14

Communications and
Electronics System Section

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

C. Research and Development Division


Sets agenda for research on Information and Communications
Technology for the PNP.
Formulates, supervises and evaluates the implementation of plans
and programs on ICT standardization of codes, variables and
parameters.
Formulates, supervises and evaluates the implementation of
research-related projects and activities in support to the
formulation, review and updates of the PNP Information Systems
Strategic Plan and Telecommunication Systems Strategic Plan.
Formulates, supervises and evaluates the implementation of plans
and programs for standardization of Information Systems and
Telecommunications codes, variables and parameters.
Conduct research and development on latest Information and
Communications Technology products and services.
Reviews, evaluates and recommends approval of data and
communications system design and integration for the PNP.
Formulates, supervises and evaluates the implementation of plans
and programs for ICT education and training.
Conducts literacy and awareness programs on latest ICT products
and services that are applicable to the PNP.
Maintains library of references on ICT standardization.
Performs other tasks as directed by TDICTM.
1. Chief, Research and Development Division
1.1 Supervises and monitors the direction and execution of DICTM
Plans and Programs for research on latest ICT products and
services.
1.2 Communicates regularly to DICTM through the Executive Officer
the progress and status of research projects and activities.
1.3 Supervises and monitors the direction and execution of DICTM
Plans and Programs on standardization of codes, variable and
parameters of Information Systems and Telecommunications
Systems.
1.4 Supervises and directs the setting of agenda and conduct of
research and development.
1.5 Supervise and directs the conduct of research for formulation and
updates of the Information Systems Strategic Plan and
Telecommunication Systems Strategic Plan.
1.6 Performs other functions as may be directed by DICTM.

15

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

2. Assistant Chief, Research and Development Division


2.1 Assists the Chief, Research and Development Division in the
direction and supervision of the division.
2.2 Analyses and evaluates reports to be submitted to higher
authority pertaining to ICT research and development.
2.3 Assists in monitoring the execution of the projects on research
and development, and standardization.
2.4 Performs other related functions as directed by TDICTM.
3. ICT Research and Development Section
3.1 Sets agenda for the conduct of research and development on
latest ICT products and services that are applicable and
advantageous to the PNP.
3.2 Formulates, supervises and evaluate the implementation plans
and programs for standardization of codes, variables and
parameters on ICT.
3.3 Formulates, supervises and evaluates the implementation of
plans and programs for standardization of Information Systems
codes, variables and parameters for Information Systems and
Telecommunication Systems.
3.4 Formulates, supervises and evaluates the implementation of
research-related projects and activities for the formulation, review
and updates of the PNP ISSP and Telecommunication Systems
Strategic Plan
3.5 Performs other related functions as directed by the DICTM.
4. Education and Training Program Section
4.1 Formulate, supervises and review the implementation of ICTrelated enhancement courses of the PNP.
4.2 Undertakes research on ICT trends and updates applicable to the
PNP to revise and supplement education and training program on
ICT.
4.3 Develops and revises education and training methods,
procedures and standards to complement and adapt to the
continuing changes of technological demand of the organization.
4.4 Incorporates Police Education and Value Orientation Programs of
the PNP in ICT educations and training.
4.5 Performs other related functions as directed by the DICTM.

16

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

5. Organizational Structure
Chief, Research and Development Division

Asst Chief, Research and Development Division

ICT Research and


Development Section

Education and Training


Program Section

17

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

A. SUPPORT UNITS
1. Information Technology Management Service
The PNP Information Technology Management Service formulates,
updates, and disseminates IT policies, guidelines, and standards towards the
proper development and implementation of information systems in the PNP. The
office also provides computer-based information systems development, data
processing, systems support, and conducts IT-related research and training
services.
Organizational Structure

OFFICE OF THE
DIRECTOR

Inspectorate

DEPUTY DIRECTOR

CHIEF OF STAFF
STAFF OFFICES

ADMIN

SECURITY

PCR

FINANCE

DMD

NMD

BUD & FISCAL

PLANS

LINE DIVISIONS

COD

SMD

ICT PERSONNEL
(DEPLOYED)

18

TRD

WSCSD

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

2. Communications and Electronics Service


To Communications and Electronics Service provides CommunicationsElectronics service and support necessary for the accomplishment of PNP tasks.
Its functions are to install, operate and maintain communications system in
support of PNP-wide activities, including coordination, command and control,
communications security, and service support. It also provides direct support to
all operations of the PNP, fixed communications facilities and technical support
for the NHQ, NSUs, regional and provincial offices.

Organizational Structure

19

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

II. OPERATIONS
1. ADMINISTRATIVE OFFICE
1.1.
TITLE
Certification
INTERFACES

Certification

Procedure No.
No. of Pages
1.1
3
DICTM Admin Office and Personnel

1.1.1. OBJECTIVE
Prescribing the guidelines and procedures in the issuance of Certificate of
Duty Status.
1.1.2. REFERENCE
1.1.3. DEFINITION OF TERMS
1.1.3.1. Certification the act of certifying a person, thing or document;
or state of being certified. Certification maybe valid for a certain
period of time or lifetime.
1.1.4. REQUIREMENTS
1.1.4.1. For Processing of Claims
1.1.4.2 Implementing Order like RCA Order, Long Pay Order and the
likes.
1.1.4.3 For Loan Purposes
1.1.4.4 Filled out Loan Form from Lending Investor
1.1.4.5 Latest Photocopy of Pay slip
1.1.4.6 Others Client Purpose

20

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.1.5. FLOWCHART
START
Submission of
requirements to Admin
Office

Notation of the
Certification

Evaluation of the
requirements & preparation
of the certificate.

Releasing of Certificate
of Duty Status

END
Verification of the
Certification

1.1.6. NARRATIVE
1.1.6.1. The Client will submit the required documents to the
Administrative Office.
1.1.6.2. The Personel PNCO will evaluate the submitted requirements
and prepare the Certificate of Duty Status.
1.1.6.3. The Personnel Officer will verify the documents and sign to
certificate.
1.1.6.4. The Administrative Officer will sign the Certificate of Duty Status.
1.1.6.5. Admin Office will release/issue the certification.
1.1.7. SERVICE STANDARD
Transaction Type
Average Transaction
Time

Turn Around Time


Submission of Requirements
Evaluation of the Requirements
Verification of the Requirements
Notation of Admin Officer

Total Average Transaction Time

2 hours
1 hour
30 mins
3 hours and
30 mins

21

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.2.
TITLE
Commutation Order
INTERFACES

Commutation Order
Procedure No.
No. of Pages
1.2
3
DICTM Admin Office and Personnel

1.2.1. OBJECTIVE
Prescribing the guidelines and procedures in the applications of issuance
of Commutation Order.
1.2.2. REFERENCES
1.2.2.1. Section 39 of RA 6975, An Act Establishing The Philippine
National Police Under A Reorganized Department Of The Interior
And Local Government, And For Other Purposes.
1.2.3. DEFINITION OF TERMS
1.2.3.1. Commutation Order ~ is an order that certifies the unused leave
credits of the personnel.
1.2.4. REQUIREMENTS
1.2.4.1.
1.2.4.2.
1.2.4.3.
1.2.4.4.
1.2.4.5.

22

Unit Endorsement
Retirement Orders
Updated Leave Credits from RMD, DPRM
Updated Service Record
Latest Promotion Order

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.2.5. FLOWCHART
START

Submission of
requirements to Admin
Office

Evaluation of the requirements


& preparation of the
endorsement
(Personnel PNCO)

Verification of the requirements


(Personnel Officer)

Countersignature of the
Administrative Officer

Endorsement of the Director

Submission of Folder to DPRM


for issuance of implementing
orders

END

23

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.3.

Compulsory Retirement

TITLE
Compulsory Retirement
INTERFACES

Procedure No.
No. of Pages
1.3
3
DICTM Admin Office and Personnel

1.3.1. OBJECTIVE
Prescribing the guidelines and procedures in the compulsory retirement of
DICTM personnel.
1.3.2. REFERENCES
1.3.2.1.

Section 39 of RA 6975, An Act Establishing The Philippine


National Police Under A Reorganized Department Of The Interior
And Local Government, And For Other Purposes.

1.3.3. DEFINITION OF TERMS


1.3.3.1.

Compulsory Retirement Compulsory retirement, for officer


and non-officer, shall be upon the attainment of age fifty-six (56):
Provided, That, in case of any officer with the rank of chief
superintendent, director or deputy director general, the
Commission may allow his retention in the service for an
unextendible period of one (1) year.

1.3.4. REQUIREMENTS
1.3.4.1.
1.3.4.2.
1.3.4.3.
1.3.4.4.
1.3.4.5.
1.3.4.6.
1.3.4.7.
1.3.4.8.
1.3.4.9.
1.3.4.10.

24

Unit Endorsement
Basic Letter Request
Service Record
Latest Promotion Order
PLEB Clearance
NAPOLCOM Clearance
Unit Clearances (Non Money/Property and Non-Pending Case)
IAS Clearance
DIDM Clearance
Latest Statement of Assets, Liabilities and Net worth.

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.3.5. FLOWCHART
START
Submission of requirements
to Admin Office

Countersignature of the
Administrative Officer

Evaluation of the
requirements & preparation
of the endorsement
(Personnel PNCO)

Endorsement of the
Director

Verification of the
requirements
(Personnel Officer)

Submission of Folder to
DPRM for issuance of
implementing orders

END

1.3.6. NARRATIVE

1.3.6.1. The Client will submit two copies of the requirements to


Administrative Office.
1.3.6.2. The Personnel PNCO will evaluate the submitted requirements
and prepare the Unit Endorsement.
1.3.6.3. The Personnel Officer will verify the documents.
1.3.6.4. The Administrative Officer will countersign the endorsement letter.
1.3.6.5. The Director will endorse the issuance of retirement order.
1.3.6.6. Submission of folder to DPRM for issuance of implementing
order.
1.3.7. SERVICE STANDARD
Transaction
Type

Turn Around Time

Submission of Requirements
Evaluation of the Requirements
Verification of the Requirements
Countersignature of Admin Officer
Command Group
Endorsement of the Director
Total Average Transaction Time

Average
Transaction
Time

2 hours
1 hour
30 mins
1 hour & 30 mins
1 hour
6 hours

25

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.4.

Conferment of Awards

TITLE
Conferment of Awards
INTERFACES

Procedure No.
No. of Pages
1.4
3
DICTM Admin Office and Personnel

1.4.1. OBJECTIVE
To issue and confer awards to DICTM personnel following the prescribed
guidelines and procedures in the conferment of authorized decorations, service
medals, ribbons and badges of the PNP.
1.4.2. REFERENCES
1.4.2.1. PNP MEMO CIRCULAR NO 2006-014 dated July 26, 2006,
Rules and regulations in the conferment of authorized
decorations, service medals, ribbons and badges to the personnel
of the Philippine National Police.
1.4.2.2. NAPOLCOM MEMO CIRCULAR 2006 03 dated November 30,
2006, Further Amending Memorandum Circular No 93-018
entitled Prescribing the Authorized Decorations, Service Medals,
Ribbons and Badges of the Philippine National Police.
1.4.3. DEFINITION OF TERMS
1.4.3.1. DICTM Personnel Board is the panel headed by Deputy Director
created to evaluate, assess and/or deliberate DICTM personnel
matters such as personnel procurement, movement, development
and maintenance prior recommendation to the Director, DICTM
for his approval.
1.4.3.2. DICTM Working Committee is the team from Admin Office
created to assist the Board administratively and shall be
responsible for the initial screening and evaluation of personnel
matters prior deliberation of the Board.
1.4.4. REQUIREMENTS
1.4.4.1. Administrative accomplishment of personnel
1.4.4.2. Approved Personnel Board Resolution

26

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.4.5. FLOWCHART
START

Client will provide


accomplishments

Working Committee will


preliminarily evaluate
and assess the
accomplishment/s

Deliberation of the
Personnel Board

Recommendation for
Approval of the Board
Resolution

Issuance of Order of
Admin Office

Conversion of Leave
Credits to DPRM

END

27

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.4.6. NARRATIVE
1.4.6.1. The Client Division Chief/Key Officers will submit administrative
accomplishment to Administrative Office (Working Committee) for
preliminary screening and evaluation.
1.4.6.2. The Working Committee will assess and evaluate the
accomplishment/s prior deliberation to the Board.
1.4.6.3. The Personnel Board will reevaluate the accomplishment and
recommend approval or disapproval of the awards, medals and
recognition.
1.4.6.4. The Administrative Office will issue appropriate awards, medals
and recognition to the personnel.
1.4.6.5. The Administrative Office will furnish a copy of the issued Medals
to DPRM for the conversion of such to leave credits to be enjoyed
by concerned personnel from date of conferment onwards but not
later than the last day of the next calendar year.
1.4.7 SERVICE STANDARD
Transaction Type

Average Transaction
Time

Turn Around Time


Submission of Accomplishment
Report
Preliminary Screening of Working
Committee
Deliberation and Recommendation of
the Board
Approval of the TDICTM
Issuance of Order

Total Average Transaction Time

28

1 to 2 days
2 days
1 day
1 hour
5 days and 1
hour

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.5.

PNP ID Application

TITLE
Procedure No.
No. of Pages
ID Application
1.5
4
INTERFACES
DICTM Admin Office and Personnel
1.5.1.
OBJECTIVE: Prescribing the guidelines and procedures in the
applications of PNP ID.
1.5.2. REFERENCES
1.5.2.1. DPRM Form 1A 2007.
1.5.3. DEFINITION OF TERMS
1.5.3.1. DPRM Form 1A 2007 - the revised PNP ID Application Form.
1.5.4. REQUIREMENTS
1.5.4.1. New Applicant
1.5.4.1.1 Endorsement from the Administrative Officer
1.5.4.1.2 Accomplished PNP ID Form
1.5.4.1.3 Appointment Order
1.5.4.1.4 Authenticated Latest Payslip
1.5.4.2. Renewal/Update
1.5.4.2.1. Endorsement from the Admin Officer
1.5.4.2.2. Accomplished PNP ID Form
1.5.4.2.3. Surrender Old/Expired ID
1.5.4.2.4. Promotion Order if newly promoted
1.5.4.2.5. Demotion Order if demoted
1.5.4.2.6. Change Status/Amendment Order if Amended/Changed
1.5.4.3. Retired
1.5.4.3.1. Endorsement from the Admin Officer
1.5.4.3.2. Accomplished PNP ID Form
1.5.4.3.3. Retirement Orders
1.5.4.3.4. Surrender old ID
1.5.4.4. Replacement (loss/dilapidated)
1.5.4.4.1. Endorsement from the Admin Officer
1.5.4.4.2. Accomplished PNP ID Form
1.5.4.4.3. Affidavit of Loss if loss
1.5.4.4.4. Surrender dilapidated ID if dilapidated
1.5.4.4.5. Payment of Php 60.00 for the replacement of ID Card

29

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.5.5. FLOWCHART
START

Submission of requirements
to Admin Office

Evaluation of the requirements


& preparation of the
endorsement

Verification of the
requirements

Signature of the Application


Form and Endorsement
Memorandum

Liaison Officer will submit


the application to RMD ,
DPRM

Release of PNP ID

END

1.5.6. NARRATIVE
1.5.6.1. The Client will submit the accomplished ID Application Form
required and required documents to the Administrative Office.
1.5.6.2. The Personnel PNCO will evaluate the submitted requirements
and prepare the Unit Endorsement.
1.5.6.3. The Personnel Officer will verify the documents and countersign
to the ID application form.
1.5.6.4. The Administrative Officer will sign the ID Application Form and
the endorsement.
1.5.6.5. The liaison officer will submit the application to RMD, DPRM for
issuance of PNP ID.
1.5.6.5. Distribution of PNP ID to the concerned Personnel.

30

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.5.7. SERVICE STANDARD


Transaction Type

Turn Around Time


Submission of Requirements
Evaluation of the Requirements
2 hours
Verification of the Requirements
1 hour
Average Transaction
Time
Countersignature of Admin
30 mins
Officer
Command Group
1 hour & 30
mins
Endorsement of the Director
1 hour
Total Average Transaction Time
6 hours

31

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.5.8. SAMPLE FORMAT

32

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.6.
TITLE
Filing of leave of absence
for all DICTM personnel.
INTERFACES

Filing of Leave of Absence


Procedure No.
1.6

No. of Pages
6

DICTM Admin Office/Command Group/Personnel

1.6.1. OBJECTIVE
To provide procedures and guidelines in the application of leave of
absence for all DICTM personnel.
1.6.2. REFERENCES
1.6.2.1. PNP Circular No.2002-009 dated May 21, 2002
1.6.2.2. Rule XVI of the Omnibus Rules Implementing Book V of the
Administrative Code of 1987 (Executive Order 292)
1.6.3. DEFINITION OF TERMS
1.6.3.1. Leave form (CSC Form No.6) To be accomplished for filing a
Leave of Absence
1.6.3.2. Leave of Absence (LOA) - is a term used to describe a period of
time that one is to be away from his/her primary job, while
maintaining the status of employment. This term is in contrast to
normal periods away from the workplace, such as vacations,
holidays, hiatuses, sabbaticals, and working from home
programs, in that they are considered to be exceptional
circumstances, rather than benefits. Generally such an
arrangement has a predefined termination at a particular date or
after a certain event has occurred.
1.6.4. REQUIREMENTS
1.6.4.1. For vacation/sick leave abroad
1.6.4.1.1. Letter endorsement from unit chief
1.6.4.1.2. Basic letter request, including the number of days,
reason for leave and address while on leave
1.6.4.1.3. Duly accomplished CSC form No.6
1.6.4.1.4. Breakdown of leave credits from RMD, DPRM
1.6.4.1.5. NHQ IAS and Legal Service clearances
1.6.4.1.6. Unit Clearances
1.6.4.1.7. Certificate of non-pending case

33

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.6.4.1.8. Certificate of non-money/property accountability


1.6.4.2. For sick leave exceeding five (5) days & maternity leave
1.6.4.2.1. Certificate indicating therein the period and nature of
treatment and with license number of the attending
physician indicted.
1.6.4.2.2. Duly accomplished CSC form No.6
1.6.4.3. For sick leave not exceeding five (5) days
1.6.4.3.1. Accomplished CSC Form No. 6
1.6.4.3.2. Affidavit
1.6.4.4. For special, mandatory, emergency, & paternity leave
1.6.4.4.1. Duly accomplished CSC form No.6

34

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.6.5. FLOWCHART
START
Client will duly accomplish CSC Form No. 6
and prepare necessary document.

Personnel Clerk receives and checks the


completeness of the requirements.

C, Clerk/NUP Supervisor records the dates


and countersigns on the leave form.

Personnel Officer signs on the leave form.

Morale & Welfare Staff prepares the Unit


Endorsement.

ADMO signs on the leave form.

Command Group - DDA signs the Unit


Endorsement

Liaison Officer transmits the endorsement


to TDPRM, RMD.

TDPRM,
RMD
issues
appropriate
implementing order and furnish the unit
concerned.

END

35

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.6.6. NARRATIVE
1.6.6.1. The clients duly accomplish CSC Form No. 6 (2 copies) and files
leave application at the admin office.
1.6.6.2. The personnel clerk receives the application, check the
completeness of the requirements then forward the applications to
NUP Supervisor for NUP and to C, Clerk for Uniformed
Personnel.
1.6.6.3. NUP Supervisor/C, Clerk record the dates indicated on the leave
form then countersigns.
1.6.6.4. The Personnel Officer signs the leave form.
1.6.6.5. The Morale and Welfare Staff prepares unit endorsement.
1.6.6.6. The Administrative Officer signs the leave form.
1.6.6.7. The TDICTM signs the unit endorsement.
1.6.6.8. The Liaison Officer forwards the accomplished leave form and
endorsement to TDPRM, RMD.
1.6.6.9. TDPRM will issue implementing orders and furnish the concerned
unit.
1.6.7. SERVICE STANDARDS
Transaction Type

Turn Around Time


Receive /Checking of
20 mins
Documents
Recording & countersigning
10 mins
Pers Officer Signature
10 mins
Preparation of Unit
20 mins
Average Transaction Time
Endorsement
ADMO Signature
10 mins
DDA Signature
30 mins
Transmittal to TDPRM
30 mins
Issuance of order
Total Average Transaction Time
2 hours 10
minutes

36

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.6.8. SAMPLE FORMAT

37

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.7.

Issuance of Letter of Accommodation

TITLE
Issuance of Letter of
Accommodation
INTERFACES

Procedure No.

No. of Pages

1.7

DICTM Admin Office/Personnel

1.7.1. OBJECTIVE
Prescribing the guidelines and procedures in the issuance of Letter of
Accommodation to a uniformed personnel
1.7.2. REFERENCES
1.7.2.1. PNP MEMO CIRCULAR NO 99 016, Guidelines on the
Transfer/Reassignment of PNP Personnel.
1.7.2.2. Memo from TADPRM dated June 29, 2007 re: Requirements for
Transfer of PNP Personnel.
1.7.3. DEFINITION OF TERMS
1.7.3.1. Letter of Accommodation - is a letter given to personnel who
are willing to be assigned to a unit/office which was duly signed
by the Director/Chief of Office of the gaining unit/office.
1.7.4. REQUIREMENTS
1.7.4.1. Basic Letter Request
1.7.4.2. Projected Designation to position commensurate to the rank
based on T.O. Position if personnel is a PCINSP to PSSUPT
rank.
1.7.4.3. Updated CSC Personal Data Sheet

38

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.7.5. FLOWCHART
START

Submission of requirements
to Admin Office

Recommend approval of
the Administrative Officer

Evaluation of the
requirements and
Preparation of the Letter
(Personnel PNCO)

Approval of the Director

Verification of the
requirements and letter
(Personnel Officer)

Releasing of Letter of
Accommodation

END

39

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.7.6. NARRATIVE
1.7.6.1. The Client will submit the requirements to Administrative Office.
1.7.6.2. The Personnel PNCO will evaluate the submitted requirements
and prepare the Letter of Accommodation.
1.7.6.3. The Personnel Officer will verify the documents and countersign
to the letter.
1.7.6.4. The Administrative Officer may/may not talk to the client then will
recommend approval of the accommodation.
1.7.6.5. The Director will approve or disapprove the letter of
accommodation.
1.7.6.6. Releasing of Letter of Accommodation.
1.7.7. SERVICE STANDARD
Transaction Type

Average Transaction Time

Turn Around Time


Submission of Requirements
Evaluation of the Requirements
Verification of the Requirements
Recommendation of Admin
Officer
Command Group
Approval of the Director

Total Average Transaction Time

40

2 hours
1 hour
4 hours
3 hours
2 hour
1 day and 4
hours

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.7.8. SAMPLE FORMAT

Republic of the Philippines


Department of the Interior and Local Government
NATIONAL POLICE COMMISSION
NATIONAL HEADQUARTERS PHILIPPINE NATIONAL POLICE
DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

Camp Crame, Quezon City


dictm@pnp.gov.ph

September 15, 2009

ACCOMMODATION

THIS IS TO CERTIFY that PCI JUAN DELA CRUZ, 0-123456 assigned


at QCPD, NCRPO is granted accommodation to this Directorate.
This certification is issued to subject PCO to facilitate the issuance of
his/her reassignment order.

ATTY MAGTANGGOL B GATDULA, Ph.D/CEO VI


Police Director

41

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.8.

Transfer/Reassignment of Uniformed Personnel

TITLE
Transfer/Reassignment of
Uniformed Personnel
INTERFACES

Procedure No.

No. of Pages

1.8

DICTM Admin Office/Personnel

1.8.1. OBJECTIVE
Prescribing the guidelines and procedures in the transfer/reassignment of
uniformed personnel to other Units.
1.8.2. REFERENCES
1.8.2.1. PNP MEMO CIRCULAR NO 99 016, Guidelines on the
Transfer/Reassignment of PNP Personnel.
1.8.2.2. Memo from TADPRM dated June 29, 2007 re: Requirements for
Transfer of PNP Personnel.
1.8.3. DEFINITION OF TERMS
1.8.3.1. Transfer - is a movement from one position to another which is of
equivalent rank, level or salary without break in service involving
the issuance of an appointment.
1.8.3.2. Reassignment - is the movement of an employee from one
organizational unit to another in the same department or agency
which does not involve a reduction in rank, status, or salary and
doest not require the issuance of appointment.
1.8.3.3. Availability of Reassignment - is a certificate being given by the
losing unit duly signed by its Director/Chief of Office granting the
transfer of personnel to another unit.
1.8.3.4. Letter of Accommodation - is a letter given to a personnel who
are willing to be assigned to a unit/office which was duly signed
by the Director/Chief of Office of the gaining unit/office.
1.8.4. REQUIREMENTS
1.8.4.1.
1.8.4.2.
1.8.4.3.
1.8.4.4.
1.8.4.5.

42

Unit Endorsement
Availability of Reassignment
Basic Letter Request of the Uniformed Personnel
Updated DICTMC Personal Data Sheet
Letter of Accommodation

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.8.4.6. Clearances (Non Money/Property and Non-Pending Case and


IAS)
1.8.4.7. Certification that subject personnel is not a witness in
admin/criminal case
1.8.4.8. Certificate of no pending case for resolution if he/she is a
Summary Hearing Officer

43

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.8.5. FLOWCHART
START

Submission of requirements
to Admin Office

Evaluation of the
requirements and Preparation
of Certificate
(Personnel PNCO)

Recommend approval of the


Administrative Officer

Approval of the Director

Submission of Folder to DPRM


for the issuance of
implementing order
Verification of the requirements
and certificate
(Personnel Officer)

END

1.8.6. NARRATIVE
1.8.6.1. The Client will submit the requirements to Administrative Office.
1.8.6.2. The Personnel PNCO will evaluate the submitted requirements
and prepare the Certificate of Availability for Transfer.
1.8.6.3. The Personnel Officer will verify the documents and countersign
to the certificate.
1.8.6.4. The Administrative Officer may/may not talk to the client then will
recommend approval of the transfer.
1.8.6.5. The Director will approve or disapprove the reassignment of the
personnel.
1.8.6.6. If approved, the Administrative Office will submit the folder to
DPRM for the issuance of implementing order.

44

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.8.7. SERVICE STANDARD


Transaction Type

Average Transaction Time

Turn Around Time


Submission of Requirements
Evaluation of the Requirements
Verification of the Requirements
Recommendation of Admin
Officer
Command Group
Approval of the Director

Total Average Transaction Time

2 hours
1 hour
4 hours
3 hours
2 hour
1 day and 4
hours

45

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.8.8. SAMPLE

Republic of the Philippines


Department of the Interior and Local Government
NATIONAL POLICE COMMISSION
NATIONAL HEADQUARTERS PHILIPPINE NATIONAL POLICE
DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY
MANAGEMENT

Camp Crame, Quezon City


dictm@pnp.gov.ph

September 15, 2009

AVAILABILITY FOR TRANSFER

Availability for transfer is hereby granted to ________________________


(NAME
OF
PCO/PNCO)
for transfer to: __________________________where he is projected to be
designated
(GAINING UNIT)
to the position of _______________ at said unit.
Subject is cleared of money and property accountabilities from this unit;
has no pending administrative/criminal case and is not a witness in an
administrative/criminal case as of this date.
This is issued upon the request of subject PCO/PNCO to facilitate the
issuance of his/her reassignment order.

ATTY MAGTANGGOL B GATDULA, Ph.D/CEO VI


Police Director

46

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.9. Resignation of Personnel


TITLE
Resignation of Personnel
INTERFACES

Procedure No.
No. of Pages
1.9
3
DICTM Admin Office/Personnel

1.9.1. OBJECTIVE
Prescribing the guidelines and procedures in the processing of resignation
of personnel.
1.9.2. REFERENCES
1.9.2.1. Civil Service guideline on resignation of personnel
1.9.2.2. PNP guidelines on resignation of personnel
1.9.3. DEFINITION OF TERMS
1.9.3.1. Resignation - is the formal act of giving up or quitting one's office
or position. A resignation can occur when a person holding a
position gained by election or appointment steps down, but
leaving a position upon the expiration of a term is not considered
resignation. An employee who chooses to leave a position is
considered a resignation, as opposed to termination, which
occurs when the employee involuntarily loses a job.
19.4. REQUIREMENTS
19.4.1.
19.4.2.
19.4.3.
19.4.4.

Unit Endorsement
Basic Letter Request
Service Record
Clearances (Non Money/Property and Non-Pending Case and
IAS)
19.4.5. Latest Statement of Assets, Liabilities and Net worth.

47

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.9.5. FLOWCHART
START

Submission of requirements
to Admin Office

Recommend approval of the


Administrative Officer

Evaluation of the requirements


& preparation of the
endorsement
(Personnel PNCO)

Approval of the Director

Verification of the
requirements
(Personnel Officer)

Submission of Folder to
DPRM for issuance of
implementing orders

END

1.9.6. NARRATIVE
19.6.1. The Client will submit the requirements to Administrative Office.
19.6.2. The Personnel PNCO will evaluate the submitted requirements
and prepare the Unit Endorsement.
19.6.3. The Personnel Officer will talk to the client regarding his/her
resignation. The documents will also be verified.
19.6.4. The Administrative Officer may/may not talk to the client then will
recommend approval of the resignation.
19.6.5. The Director will approve or disapprove the letter of
accommodation.
19.6.6. Releasing of Letter of Accommodation.

48

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.9.7. SERVICE STANDARD


Transaction Type

Average Transaction Time

Turn Around Time


Submission of Requirements
Evaluation of the Requirements
Verification of the Requirements
Recommendation of Admin
Officer
Command Group
Approval of the Director

Total Average Transaction Time

2 hours
1 hour
4 hours
3 hours
2 hour
1 day and
4 hours

49

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.10. Optional Retirement


TITLE
Optional Retirement
INTERFACES

Procedure No.
No. of Pages
1.10
3
DICTM Admin Office/Personnel

1.10.1. OBJECTIVE
Prescribing the guidelines and procedures in the optional retirement of
DICTM personnel.
1.10.2. REFERENCES
1.10.2.1. Section 40 of RA 6975, An Act Establishing The Philippine
National Police Under A Reorganized Department Of The
Interior And Local Government, And For Other Purposes.
1.10.3. DEFINITION OF TERMS
1.10.3.1. Optional Retirement - Upon accumulation of at least twenty
(20) years of satisfactory active service, an officer or nonofficer, at his own request and with the approval of the
Commission, shall be retired from the service and entitled to
receive benefits provided by law.
1.10.4. REQUIREMENTS
1.10.4.1.
1.10.4.2.
1.10.4.3.
1.10.4.4.
1.10.4.5.
1.10.4.6.
1.10.4.7.
1.10.4.8.

Unit Endorsement
Basic Letter Request
NAPOLCOM Approval
Service Record
Latest Promotion Order
PLEB Clearance
NAPOLCOM Clearance
Unit Clearances ( Non Money/Property and Non-Pending
Case)
1.10.4.9. IAS Clearance
1.10.4.10. DIDM Clearance
1.10.4.11. Latest Statement of Assets, Liabilities and Net worth.

50

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.10.5. FLOWCHART
START

Submission of requirements
to Admin Office

Recommend approval of the


Administrative Officer

Evaluation of the
requirements & preparation
of the endorsement
(Personnel PNCO)

Approval of the Director

Verification of the
requirements
(Personnel Officer)

Submission of Folder to
DPRM for issuance of
implementing orders

END

1.10.6. NARRATIVE
1.10.6.1. The Client will submit two copies of the requirements to
Administrative Office.
1.10.6.2. The Personnel PNCO will evaluate the submitted
requirements and prepare the Unit Endorsement.
1.10.6.3. The Personnel Officer will talk to the client regarding his/her
optional retirement. The documents will also be verified.
1.10.6.4. The Administrative Officer may/may not talk to the client then
will recommend approval of the resignation.
1.10.6.5. The Director will approve or disapprove the application of
optional retirement.
1.10.6.6. Submission of folder to DPRM for issuance of implementing
order.

51

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

1.10.7. SERVICE STANDARD


Transaction Type

Average Transaction Time

Turn Around Time


Submission of Requirements
Evaluation of the Requirements
Verification of the Requirements
Recommendation of Admin
Officer
Command Group
Approval of the Director

Total Average Transaction Time

52

2 hours
1 hour
4 hours
3 hours
2 hour
1 day and
4 hours

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

2. BUDGET AND FISCAL OFFICE


2.1. Funding and Procurement of Request from Divisions/Offices
TITLE
Funding/Procurement of Requests
from different DICTM
Divisions/Offices
INTERFACES

Procedure No.
2.1

No. of Pages
3

DICTM Divisions and Offices

2.1.1. OBJECTIVE
To provide fund for the procurement/purchase of approved request by
D,CS for supplies, equipment and other logistics.
2.1.2. REFERENCES
RA 6975 as amended by RA 8551
2.1.3. DEFINITION OF TERMS
2.1.3.1.

Funding or financing - is to provide capital (funds), which


means money for resources (logistics and personnel) for
implementation of project, activity or program.

2.1.4. REQUIREMENTS
2.14.1. Submitted request by DICTM Division and Offices
2.1.4.2.
Approval of TDICTM
2.1.4.3.
Available source of funding
2.1.4.4.
Implementation of project
2.1.4.5.
Conduct of an activity based on given scheduled program

53

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

2.1.5. FLOWCHART

START
Memo Request
for Funding/Procurement
(From Different Divisions/Offices)

Coordinate / Validate with


concerned Divisions/Offices
re Request

For Recommendation

For
Approval / Notation
of TDICTM

For Procurement/
Implementation

Forward to SAO
For Recording

END

54

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

2.1.6. NARRATIVE
2.1.6.1. Memo request for funding and procurement from different DICTM
Division and Office for the purchase of supplies, equipment and other
resources for the conduct of their respective tasks. Other purpose of
request is with regards to the implementation of specific project or for
the conduct of particular activity/program.
2.1.6.2. Validate request based on the requirement of the division and on their
monthly-required supplies. Validation includes reference on signed or
approved implementation of project. Other aspect of validation includes
programmed/scheduled activity of the directorate.
2.1.6.3. Creation of memo for recommendation or comment for the said request.
2.1.6.4. For approval/notation or disapproval of TDICTM.
2.1.6.5. Upon approval, program for procurement requested resources based on
available funds.
2.1.6.6. Forward to SAO procured resources for recording/inventory purpose
and subsequent release of said resources to the requesting
division/office.
2.1.7. SERVICE STANDARDS
Transaction Type

Turn Around Time


Receipt of request for funds
Coordination/validation of the fund
requirement
Average Transaction Time
Recommendation/Comment to TDICTM
Approval/Notation of TDICTM
Total Average Transaction Time

1 day
1 day
1 days
1 day
4 days

55

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3. PLANS AND PROGRAMS DIVISION


3.1 Formulation of Plans, Programs and Activities of DICTM
TITLE
Formulation of Plans, Programs
and Activities of DICTM
INTERFACES

Procedure No.

No. of Pages

3.1

DICTM PPD and other PNP


Offices

3.1.1 OBJECTIVE:
3.1.1.1 To create action plans, programs and activities pertaining to
Information and Communications Technology which will serve as
guidelines for the DICTM and all its units.
3.1.2

REFERENCES
3.1.2.1 Activation of DICTM pursuant to NHQ-PNP General Orders Number
DPL-09-08 dated April 1, 2009.
3.1.2.2 PNP Information Systems Strategic Plan
3.1.2.3 PNP Telecommunications System Strategic Plan

3.1.3 DEFINITION OF TERMS


3.1.3.1 Plan is typically any procedure used to achieve an objective. It is
a set of intended actions through which one expects to achieve a
goal
3.1.3.2 Program are plans or schedules to be followed. Programs
comprise goals, policies, procedures, rules, tasks, assignments,
steps to be taken, resources to be used, and other mediums
necessary to carry out a given course of action supported by
budgets. A program maybe a minor one formulated by a single
supervisor to improve the morale of personnel in the DICTM.
3.1.3.3 Project - is a temporary endeavor undertaken to create a unique
product or service. A project usually needs resources to deliver its
results. Most of the time project execution is based on detailed
plan, which considers also external factors and constraints.
Planning, execution and controlling of project is the primary field of
project management.

56

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.1.4 REQUIREMENTS
3.1.4.1 Specific activity based on the DICTM annual schedule of activities.
3.1.4.2 Specific conduct of activity based on the specific function of the
DICTM

57

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.1.5 FLOW CHART


START
Dissemination of memo to all
divisions/offices re formulation of action
plan, programs and activities

Team Building on the creation of plans,


programs, projects of DICTM Divisions,
ITMS & CES

Consolidation and finalization on the


outcome of the summit
(Plans & Programs Division)

Route the report for review,


comments and suggestions
(To: EX-O,DDICTM)

Approval and signature


(TDICTM)

Implementation of the Plan


(DICTM Divisions)

Monitoring of compliance
(Command Group)

END

58

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.1.6 NARRATIVE
3.1.6.1 The Plans and Programs Division shall formulate plans, programs
and activities for the Directorate for Information and
Communications Technology Management which will act as
guidelines for all DICTM units/divisions.
3.1.6.2 The ADMO shall schedule a seminar/workshop for the formulation
of plans, programs and activities to be participated in by all DICTM
Staff, Chief Plans of ITMS and CES.
3.1.6.3 The output of the workshop shall be consolidated by the Plans and
Programs Division.
3.1.6.4 Route of the draft plan to the DICTM Command Group for review,
comments and suggestions. Subsequently, revision to finalize the
plan.
3.1.6.5 Approval of TDICTM
3.1.6.6 Implementation of the plan by all divisions/offices.
3.1.6.7 Monitoring of the implementation of the plan.
3.1.7 SERVICE STANDARDS
Transaction
Type

Average
Transaction
Time

Turn Around Time


Dissemination to all divisions/offices re
formulation of plans of DICTM
Team Building on the creation of plans,
programs, projects of DICTM Divisions,
ITMS & CES
Consolidation and finalization on the
outcome of the summit
For Review, Comments and approval and
dispatch (routing of document)
Approval and Signature of the Action Plan
by TDICTM
Implementation of the plan
Monitoring of the implementation

Total Average Transaction Time

1 day
2 days
5 days
3 days
1 day
Period of the
activity
Period of the
activity
12 days
excluding the
period of
implementation

59

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.2 Field Inspection at Police Regional Offices


TITLE
Field Inspection at Police Regional
Offices
INTERFACES

Procedure No.

No. of Pages

3.2

DICTM PPD and other PNP


Offices

3.2.1 OBJECTIVE
3.2.1.1 To evaluate the viability of PNP ICT projects that would suit the
various needs for ICT services in the different PNP Regional
sites;
3.2.2

REFERENCES
3.2.2.1 Activation of DICTM pursuant to NHQ-PNP General Orders
Number DPL-09-08 dated April 1, 2009.
3.2.2.2 PNP ITP Action Plan for 2009, Integration of Operational and
Administrative database of the PNP.
3.2.2.3 Verbal Instruction of C, PNP to standardize the PNP policies,
programs, and projects pertaining to ICT.
3.2.2.4 Verbal Instruction of the C, PNP to integrate the operational and
administrative database of the PNP.
3.2.2.5 Memorandum Update on Leaders Q and ICT Capability of PNP
Field Units from D, ITMS dated May 13, 2009.

3.2.3 DEFINITION OF TERMS


3.2.3.1 Inspection - is, most generally, an organized examination or
formal evaluation exercise. It involves the measurements, tests,
and gauges applied to certain characteristics in regard to an
object or activity. The results are usually compared to specified
requirements and standards for determining whether the item or
activity is in line with these targets.
3.2.3.2 Information Systems (IS) - is the system of persons, data
records and activities that process the data and information in a
given organization, including manual processes or automated
processes.

60

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.2.3.3 Information Technology (IT) - is "the study, design,


development, implementation, support or management of
computer-based information systems, particularly software
applications and computer hardware."
3.2.3.4 Information Communications Technology (ICT) - is the
broader term of IT to explicitly include the field of electronic
communications.
3.2.4 REQUIREMENTS
3. 2.4.1 Approved IMPLAN regarding Field Visitations to Police Regional
Offices

61

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.2.5 FLOW CHART

START
Creation of IMPLAN re Field Visitation at
PROs

Conference

Designate Tasks

Conduct of Inspection re ICT capability of


the PROs

Prepare Tools/Materials
Render After Activity Report

Coordinate with the host PROs

Jump off

Courtesy call to host RD

62

END

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.2.6 NARRATIVE
3.2.6.1
3.2.6.2

3.2.6.3
3.2.6.4

3.2.6.5
3.2.6.6
3.2.6.7
3.2.6.8

The Plans and Programs Division shall prepare an IMPLAN


regarding the scheduled visit of DICTM to the PRO.
Designation of Tasks. Once the IMPLAN is approved, C,PPD
DICTM, C, Plans of CES and C, WSCSD shall prepare their
respective reports/briefing manuals.
C, Plans of CES and C, WSCSD shall prepare their respective
reports/briefing manuals.
The ADMO, DICTM shall coordinate with the host PRO for the
scheduled visit of the DICTM. C, Budget/Finance shall provide
transportation and lodging allowances for the visiting DICTM
staff.
Upon arrival to the PRO, DICTM staff shall render a courtesy call
to the host Regional Director.
A conference will be held after the courtesy call.
An inspection of the ICT capabilities of the PROs will follow to
assess further needs of the Police Regional Office.
An after activity report signed by the TDICTM will be made and
passed to C,PNP.

3.2.7 SERVICE STANDARDS


Transaction
Type

Turn Around Time

Creation of IMPLAN re Field Visitation at


PROs
Tasks Designation
Average
Tools/Materials Preparation
Transaction
Coordination with the host PROs
Time
Call to host RD, Conference, Conduct of
Inspection re ICT capability of the PRO
Render After Activity Report
Total Average Transaction Time

1 day
1day
1day
1 day
1-2 days
1 day
7 8 days

63

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.3 Formulates policies in support to PNP thrust on ICT development.

TITLE
Formulates policies in support to
PNP thrust on ICT development
INTERFACES

Procedure No.

No. of Pages

3.3

DICTM PPD and other PNP


Offices

3.3.1 OBJECTIVE
3.3.1.1 To make a policy or review existing policies that are geared
towards the enhancement of ICT in the Philippine National Police.
3.3.2 REFERENCES
3.3.2.1 Activation of DICTM pursuant to NHQ-PNP General Orders
Number DPL-09-08 dated April 1, 2009.
3.3.2.2 Powers and Functions of DICTM
3.3.3 DEFINITION OF TERMS
3.3.3.1 Plan is a proposed or intended method of getting from one set
of circumstances to another. They are often used to move from
the present situation, towards the achievement of one or more
objectives or goals.
3.3.3.2 Policy - A specific decision or set of decisions designed to carry
out such a course of action
3.3.3. REQUIREMENTS
3.3.3.1 Issues and concerns that need policies

64

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.3.4 FLOW CHART


START

Identify the policy need

Check for existing policies for


redundancy

Implementation Phase

Monitoring of the implementation

END
Chief PPD shall develop or revise a
proposed policy regarding a particular
issue and concern

Routes the initial proposed policy


to D-Staff and Command Group for
review, comment and suggestion
(Plans Office)

Finalizes/revises the policy and


prepare recommendation of TDICTM
for final approval of CPNP (Plans
Office)

Approval and signature of CPNP

Disseminate the policy for


implementation
(Admin Office/Plans Office)

3.3.5 NARRATIVE

65

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.3.5 NARRATIVE
3.3.5.1 Plans and Programs Division of DICTM shall identify issues that
need policies
3.3.5.2 Check for existing policies and procedures to research policy
context and to avoid redundancy and possible conflicts
3.3.5.3 Plans and Programs Division shall develop a new policy or revise
existing policy. PPD shall look for references, state the purpose
of the policy, define the terms and state/explain the procedures
and guidelines of the policy.
3.3.5.4 Route the initial draft to D-staff and Command Group for review,
comments and suggestions to be spearheaded by Plans and
Program Division
3.3.5.5 PPD will finalize the revised policy based on the suggestions by
D-Staff
3.3.5.6 The final draft will be submitted to CPNP for approval upon
recommendation of TDICTM.
3.3.5.7 Policy will then be disseminated to the lateral lower units for
implementation.
3.3.5.8 DICTM will monitor the effectiveness of the new policy used by
different PNP offices
3.3.6 SERVICE STANDARDS
Transaction
Type

Turn Around Time

Identify the policy need


Check for existing policies for redundancy
Chief PPD shall develop or revise a policy
Route the initial policy to D-staff for review,
comments and suggestions
Average
Finalizes/revises the policy
Transaction
Recommendation of TDICTM to CPNP for
Time
approval
Approval and Signature of CPNP
Disseminate the policy for the
implementation
Monitoring of the implementation
Total Average Transaction Time

66

1 day
2 days
3 days
3 days
1 day
1 day
3 days
Period of the activity
Period of the activity
14 days excluding
the period of
implementation

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.4 Review and Updates of existing PNP Information Systems Strategic


Plan
TITLE
Review and Updates of existing PNP
Information Systems Strategic Plan
INTERFACES

Procedure No.

No. of Pages

3.4

DICTM PPD and other PNP


Offices

3.4.1 OBJECTIVE
3.4.1.1 To create, revise and update the Philippine National Police
Information Systems Strategic Plan (ISSP) which is the general and overall
Information Systems plan of the PNP covering five (5) years.
3.4.2 REFERENCES
3.4.2.1 Memorandum Circular No. 93-3 prescribing the guidelines for
Information Systems planning for the government.
3.4.2.1Output of ISSP Technical Working Group
3.4.3 DEFINITION OF TERMS
3.4.3.1 Information Systems Strategic Plan (ISSP) Overall plan for
the development and implementation of Information Systems
supportive of organizational mission/objectives and the
corresponding resources requirements over a five-year period.
3.4.3.2 Information Systems (IS) - is the system of persons, data
records and activities that process the data and information in a
given organization, including manual processes or automated
processes.
3.4.3.3 Information Technology (IT) - is "the study, design,
development, implementation, support or management of
computer-based information systems, particularly software
applications and computer hardware."
3.4.3.4 Information Communications Technology (ICT) - is the
broader term of IT to explicitly include the field of electronic
communications.
3.4.4 REQUIREMENTS
3.4.4.1 Submitted ICT plans from different PNP offices
3.4.4.2 Submitted ICT resources from different PNP offices.
3.4.4.3 Existing ICT systems being used by different PNP offices for
update/upgrade and revision.

67

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.4.5 FLOW CHART


START
Creation of Technical Working
Committee/Group
(DICTM, CES, ITMS)

Submission of ISSP to the TWG for final review


before endorsement of TDICTM
(Plans & Programs Division)

Review of existing Information Systems


Strategic Plan
(Plans & Programs Division)

ISSP Submission to the OCPNP ~ Route through


the Command Group for
information/comment (Cc: DPL)

Consolidation of information re different IS


being used by the PNP
(Systems Integration & Management Division)

Endorsement by TDICTM for signature of the


Chief, PNP

Research and consolidation of technical


details/contents of the ISSP
(Research & Development Division)
DEVELOPMENT DIVISION
)

ISSP Submission to National Computer Center


for review and evaluation - Signed by C, PNP

Consolidation of other information that will


be included in the ISSP
(Plans & Programs Division)

Review and Evaluation of the ISSP


(NCC)

Consolidation of inventory of all PNP ICT


resources
(Plans & Programs Division)

Revision of the ISSP regarding outputs/


comments of the NCC and submission back to
NCC ( Plans & Program Division)

Encoding, proofreading and finalization of the


ISSP as Initial Draft for Review
(Plans & Programs Division)

Approval of NCC and submission of the ISSP to


the DBM for funding

Review of the ISSP initial draft by the


Technical Working Group (TWG)
(Technical Working Group)

Funding of the ISSP


- Release of GAA Appropriation/Fund
Allocation/NCA

Revision of the initial draft based on the TWG


review outputs
(Plans
& Programs Division)
3.4.6 NARRATIVE

Monitoring of ISSP -- Implementation and


status of the projects
(ISSP Monitoring Team)
END

68

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.4.6.1

3.4.6.2

3.4.6.3
3.4.6.4

3.4.6.5
3.4.6.6

3.4.6.7

3.4.6.8
3.4.6.9

3.4.6.10
3.4.6.11

3.4.6.12

3.4.6.13

3.4.6.14

DICTM creates a Technical Working Committee/Group for the


drafting/update/revision of the PNP ISSP. The Plans and
Programs Division shall be the secretariat of the committee and
shall initiate the review process.
The Systems Integration and Management Division shall be
charged for the consolidation of information/description of
different IS being used by the PNP. The SIMD is also tasked to
evaluate and review PNP offices requirements with regard to
the IS needs.
Research and Development Division shall research and
consolidate technical details/contents of the ISP.
Inputs and other information from other PNP offices and DICTM
divisions shall be consolidated by the Plans and Programs
Division.
Inventory of ICT resources from all PNP offices shall also be
consolidated by the Plans and Programs Division.
After consolidation, Plans and Programs Division shall encode
revision, proofread the revised ISSP as an initial draft for further
review.
The Technical Working Group (TWG) shall review the initial
draft and report all updates to the Plans and Programs Division
for editing.
Plans and Programs Division shall revise/edit the initial draft
based on the outputs of the TWG.
Plans and Programs Division shall then submit the ISSP to the
TWG for final review before endorsement to TDICTM for
signature and forwarding to the higher office.
Upon approval of the ISSP by the TWG it shall be routed to the
command group for information and comments/suggestions.
Upon approval and signature of the ISSP by the TDICTM, it
shall be forwarded to the Office of the Chief Philippine National
Police (OCPNP).
Upon approval and signature of the ISSP by the C,PNP, it shall
be submitted to the National Computer Center (NCC) for review
and evaluation.
The PNP ISSP shall be evaluated and reviewed by NCC. Upon
review, comments and inputs of NCC shall be reviewed by the
TWG and Plans and Programs Division
shall make
corresponding revision to the ISSP.
It shall be submitted back to the NCC for further review,
evaluation and subsequent, approval.

69

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.4.6.15 Upon approval of the PNP ISSP by the NCC, it shall be forwarded to
the DBM for further confirmation and funding - GAA appropriation/fund
allocation/NCA.
3.4.6.16 The approved PNP ISSP shall be forwarded back to the PNP and to
the DICTM for implementation. DICTM shall then form a monitoring
team that shall monitor in the implementation and status of projects
programmed/planned in the ISSP.
3.4.7 SERVICE STANDARDS
Transaction Type

Turn Around Time


Creation of Technical Working Group
Consolidation of IS by SIMD
Consolidation of other information and
inputs from other divisions by PPD
Consolidation of inventory of all PNP ICT
resources
Editing and proofreading of the ISSP by
PPD
Review of the TWG
Revision based on the TWG outputs by
PPPD
Submission to TWG and final review
Routing of the ISSP to the Command
Average
Group and Endorsement of TDCITM
Transaction Time
ISSP submission to the OCPNP and
endorsement to NCC
ISSP submission to the NCC
Review and evaluation of the ISSP by the
NCC
Review and revision of the ISSP by the
TWG and PPD
Submission to the NCC for further review
and evaluation, and approval
Submission to the DBM of the approved
PNP ISSP
Funding by the DBM Appropriation of
funds
Total Average Transaction Time

70

1 day
1 month
1 month
1 month
1 month
2 weeks
2 weeks
2 weeks
2 weeks
2 weeks
1 day
1 month
1 month
1 month
2 weeks
2 months
1 year

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.5 Evaluation of Project Proposal


TITLE
Approved Project Proposal
INTERFACES

Procedure No.
No. of Pages
3.5
3
DICTM PPD and other PNP
Offices

3.5.1 OBJECTIVE
Provides support for the development of projects, in accordance with the
approved priority areas, for local and foreign funding.
3.5.2 REFERENCES
3.5.2.1
3.5.2.2

RA 6975 as amended by RA 8551


PNP Computerization/ISSP

3.5.3 DEFINITION OF TERMS


3.5.3.1

3.5.3.2

3.5.3.3
3.5.3.4

3.5.3.5

3.5.3.6

Project a research or design, that is carefully planned to


achieve a particular aim, reaching of which is considered
necessary for the achievement of planned benefits.
Project Management - is the discipline of planning, organizing,
and managing resources to bring about the successful
completion of specific project goals and objectives
Proponent a person who puts forward a proposition or
proposal.
Project Preparation consists of the entire social, technical and
financial work required to ensure that a project is feasible and
can be successfully and appropriately implemented. The
process ensures the identification and elimination of key risks at
the earliest possible time and maximizes development
opportunities.
Project Identification is a repeatable process for documenting,
validating, ranking and approving candidate projects within an
organization.
Proposal Evaluation is an assessment of the proposal and the
proponent ability to perform the prospective contract
successfully (according to technical feasibility, administrative /
managerial capability, acceptability and other prescribed
criteria).

71

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.5.4 REQUIREMENTS
3.5.4.1
3.5.4.2

72

Memorandum/HWI or routine slip from Higher Office


Proponent Project Proposal and the Proponent Company
profile.

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.5.5 Flowchart

START
Memorandum/HWI/Routine
Slip from NHQ

DICTM Admin

Project Management Section, PPD


reviews project preparation, project
identification, proposal evaluation

Proponents assessment of the


proposal and their ability to
perform the prospective
contract successfully.

ITMS/CES review and


recommendation of the
approved project

Consolidation of ITMS/CES
after activity report

Project Management Section,


PPD makes final
recommendation and after
activity report for signature of
TDICTM for C, PNPs
information and reference

ADMO courses the final project


proposal to TDICTM

END

73

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.5.6 NARRATIVE
3.5.6.1
3.5.6.2

3.5.6.3
3.5.6.4
3.5.6.5
3.5.6.6

Received Memorandum/HWI or routine slip from higher office to


DICTM admin office regarding the approved project proposal.
Reviews the project proposal, the initial budget proposal, the
technical aspect, resources, the timeline of the project and the
risk management.
Proponents assessment of the proposal and their ability to
perform the prospective contract successfully.
Forward the project proposal to ITMS/CES for review and
recommendation.
Consolidation of the after activity report from ITMS/CES.
A final recommendation and after activity report for signature of
TDICTM for C, PNPs information and reference.

3.5.7 SERVICE STANDARDS


Transaction Type

Turn Around Time


Receipt of memo/HWI or routine slip
from NHQ
Review of the project proposal,
identifying all risk, assessment of the
proponent ability and prospective
Average Transaction Time
Endorsement letter and project
proposal to ITMS/CES for review
and recommendation
Consolidation of the after activity
report from ITMS/CES
Final recommendation and after
activity report for signature of
TDICTM for C, PNPs information
and reference
Total Average Transaction Time

74

1 day
2 weeks

1 days
1 day

1 day
18 days

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.6 Formulation of plan for monitoring and evaluation of ICT


projects for the PNP.
TITLE
Formulation of Plan for
Monitoring and Evaluation
of ICT Projects
INTERFACES

PROCEDURE NO.

No. of Pages

3.6

DICTM, ITMS, CES

3.6.1 OBJECTIVE - Creation of plans for monitoring and evaluation of


Information and Communications Technology Projects of the PNP.
3.6.2 REFERENCES
3.6.2.1
3.6.2.2

Activation of DICTM dated April 1, 2009


Functions of the Monitoring and Evaluation Section (MES),
Plans and Programs Division, DICTM.

3.6.3 DEFINITION OF TERMS


3.6.3.1
3.6.3.2
3.6.3.3

Plans specifically refers to the plans for monitoring and


evaluation of the different ICT projects of the PNP.
Project Monitoring (see definitions)
Project Evaluation (see definitions)

3.6.4 REQUIREMENTS
3.6.4.1
3.6.4.2

Directives/Policies/Guidelines
Project Plan/Proposal

75

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.6.5 FLOWCHART
Start

Receipt of Project
Activity Report
(PPD, DICTM)

Evaluation of Reports
(MES,PPD)

Choose appropriate
monitoring tool/system
for the project. Design
one if needed.
(MES)

Review of the project


plan, related policies,
timeline, costing, etc.
of the project
(MES)

Formulation of
Action/Implementation
Plan for monitoring and
evaluation of the project
(MES)

Route/Request for
comment/approval
of the plan
(DICTM Staff)

Approval of the Plan for


Monitoring and
Evaluation of the Project
(TDICTM)

End

76

NO
COMMENT

YES

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.6.6 NARRATIVE
3.6.6.1
3.6.6.2
3.6.6.3
3.6.6.4

3.6.6.5
3.6.6.6
3.6.6.7

3.6.6.8
3.6.6.9

Reports on ICT projects are submitted to/received by the PPD,


DICTM.
Project activity reports are evaluated by the MES, PPD, DICTM
The MES, PPD reviews project plans, polices, timelines, costing
and other pertinent matters relevant to the project.
The MES chooses the appropriate monitoring and evaluation
tools/system that have already been proven effective elsewhere
or designs a new one, if needed.
The MES formulates appropriate Plan for Monitoring and
Evaluation of the Project and submits them to the Chief, PPD.
The PPD routes the formulated plan for comment of the DICTM
Staff.
When there are comments, there might be a need to go back to
earlier processes of evaluation, review, amendment or
reformulation of plan, go back then to whichever process is
required, reroute until comments/suggestions are satisfied.
When there is no comment, proceed to the next process.
Submit the formulated plan for approval of the TDICTM.

3.6.7 PLAN FORMULATION STANDARD


TURN-AROUND TIME
Receipt of the Activity Report
1 day
Evaluation of Project Reports
1 day
1 day
Average Period for the Review of the plan, polices, etc.
1 day
Formulation of Plan for Choose/Design monitoring tools
Monitoring and
Formulation of plan
2 days
Evaluation of ICT
Request for comment
1 day
Projects.
Approval of the plan
1 hour
Total Average Period
7 days and 1 hour
When there is comment, allow time to reprocess
6 days
accordingly
Total Average Period when reprocessing is done
13 days and 1
hour

77

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.7

Implementation of plan for monitoring and evaluation of


plan for ICT projects of the PNP.

TITLE
Implementation of Plan
for Monitoring and
Evaluation of Plan of ICT
Projects
INTERFACES

PROCEDURE NO.

No. of Pages

3.7

DICTM, ITMS, CES , POs,


PMEOs,

3.7.1 OBJECTIVE - To see that effective procedures are put in place to ensure
the optimum use of PNP resources and to enable realization of priority
projects on time.
3.7.2

REFERENCES
3.7.2.1
3.7.2.2
3.7.2.3
3.7.2.4

Directives/Policies/Guidelines;
Functions of the Monitoring and Evaluation Section (MES), Plans
and Programs Division, DICTM.
Action Plan/Monitoring Tools and Systems; and
Plan for Monitoring and Evaluation of ICT Project

3.7.3 DEFINITION OF TERMS


3.7.3.1
3.7.3.2

Action Plan (see definitions)


Project Monitoring Tools (see definitions)

3.7.4 REQUIREMENTS
3.7.4.1
3.7.4.2

78

Directives/Policies/Guidelines
Approved Plan for Monitoring & Evaluation of ICT Projects

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.7.5

FLOWCHART
Start

Preparation of directive
for implementation
(MES, PPD)

Documentation of the
Findings
(Project Monitoring &
Evaluation Officer/s)

Delegation/Tasking of
responsibilities
(Project Monitoring and
Evaluation Officer/s)

Submission of Project
Monitoring and Eval.
Report to the C, MES
(Project Monitoring &
Evaluation Officer/s)

Dissemination of
directives/Coordination
with Project Officer/s
(POs, DICTM, ITMS,
CES & other PNP Units)

Evaluation, preparation
and submission of
report and recommenddations to the C, PPD
and TDICTM (MES)
(C, MES)
End

Evaluation of the
achievements using
performance indicators/
appropriate monitoring
systems (PMEOs)

79

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.7.6 NARRATIVE
3.7.6.1 Directives for the implementation of the Plan for Monitoring and
Evaluation of ICT project is prepared by the MES, DICTM
3.7.6.2 Tasking and responsibilities are delegated to the Project
Monitoring and Evaluation Officers of the DICTM.
3.7.6.3 Directives are disseminated and coordination is conducted with
PNP Units/Personnel involved in the project.
3.7.6.4 The Project Monitoring and Evaluation Officers (PMEO)
establishes the project activity and performance tracking using
key performance indicator systems and other operational
measures.
3.7.6.5 The PMEOs documents the related findings to support report to
the C, MES.
3.7.6.6 The Chief, MES evaluates the findings, draws recommendations
and submit them to the Chief, PPD for further evaluation.
3.7.6.7 The Chief, MES evaluates the reports submitted by the PMEOs
then prepares/submit related report and recommendations for the
information/ signature of the Chief, PPD for the information of
TDICTM.
3.7.7 PLAN IMPLEMENTATION STANDARD
TURN-AROUND TIME
Preparation of directives for implementation of
plan.
Delegation/Tasking of responsibilities to
PMOEs
Average Period Dissemination of Directives/ Coordination with
PNP Units/ Personnel involved in the project.
for the
Implementation Evaluation of the achievements of the project
objectives.
of Plan for
Monitoring and Documentation of the findings
Evaluation of
Submission of report to the C, MES
ICT Projects. Evaluation, submission of report/
recommendations to the C, PPD and TDICTM
Total Average Period

80

2 hours
1 hour
2 days
1 day
1 day
2 hours
1 day
5 days and
5 hours

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.8 Evaluation of Plan for Monitoring of ICT Project


TITLE
Evaluation of Plan for
Monitoring of ICT Project
INTERFACES

PROCEDURE NO.

No. of Pages

3.8

DICTM, ITMS, CES

3.8.1 OBJECTIVES
3.8.1.1 To develop the findings and recommendations made by the
PMEOs/MES regarding resource management, practices and the
requirements of the project specialists;
3.8.1.2 To develop/improve monitoring and evaluation methods; and
3.8.1.3 To document lessons, experience and management/operational
issues relative to project implementation.
3.8.2 REFERENCES
3.8.2.1 Directives/Policies/Guidelines;
3.8.3 DEFINITION OF TERMS
3.8.3.1

3.8.3.2

Resource Management is the efficient and effective deployment


for an organization's resources when they are needed. Such
resources may include financial resources, inventory, human
skills, production resources, or information technology (IT).
IT Governance Practices The Responsible Management of IT
resources, including mitigation of risks, in order to realize the
value of IT investments.

3.8.4 REQUIREMENTS
3.8.4.1 Monitoring and Evaluation Tools and Systems;
3.8.4.2 Plan for Monitoring and Evaluation of ICT Project; and
3.8.4.3 Project Monitoring and Evaluation Reports and
documents.

related

81

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.8.5 FLOWCHART
START
Receipt of Monitoring &
Evaluation Reports from the
PMEOs
(MES, PPD)

Evaluation of Reports and


documents relative to the
Monitoring & Eval. Plan
implemented
(MES)

Evaluation of the
effectiveness of the plan and the
mechanisms used for monitoring
and evaluation of the project.
(MES)

Needs
Improvement

Review of existing Monitoring


tools and systems.
(MES)

NO

Submission of
Recommendation (PPD)

YES
Preparation of Proposal for the
improvement of Project
Monitoring and Evaluation
mechanisms
(MES)

Submission of Proposal to
the C, PPD
(MES)

Approval of the Recommendation/


Proposal (TDICTM)

END

NO
YES

Route for comment/


recommendations of the
DICTM Staff
(PPD)
Legend :
MES Monitoring and Evaluation Section
PMEO Project Monitoring and Evaluation Officer

82

COMMENT

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.8.6

NARRATIVE
3.8.6.1

The MES, PPD receives monitoring and evaluation reports from


the Project Monitoring Officers.
3.8.6.2 The MES evaluates the monitoring and evaluation reports
relative to the monitoring and evaluation plan.
3.8.6.3 The MES reviews existing monitoring tools/systems to ensure
that the best monitoring and evaluation mechanism applies to
the plan.
3.8.6.4 The need for improvement is determined by the MES, PPD
3.8.6.5 When there is no need for improvement of the plan, the MES
submits recommendation/proposal to the Chief, PPD
3.8.6.6 The PPD routes the recommendation for comment of the
DICTM Staff, then forwards to the TDICTM for final approval.
3.8.6.7 When a need for improvement is deemed necessary, the MES
prepares recommendation/proposal.
3.8.6.8 The MES then submits proposal to the C, PPD.
3.8.6.9 The PPD routes the proposal for comments/recommendations
of the DICTM Staff.
3.8.6.10 3.6.5. When there is comment from the DICTM Staff, the PPD
returns to previous processes until it reaches the office of
TDICTM for final approval.

83

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.8.7 Evaluation of Plan for Monitoring Standard


TURN-AROUND TIME
Receipt of Monitoring Report
1 day
Average Period for
Evaluation of Report
1 day
the Evaluation of
Review of existing monitoring tools
1 day
Plan for Monitoring
Evaluation of the Effectiveness of
2 days
and Evaluation of
The Plan & Monitoring mechanism
ICT Projects.
Preparation, submission of
1 day
Recommendation
Approval of the Recommendation
1 hour
Total Average Period when no improvement is
6 days and 1 hour
recommended
Preparation of Proposal when improvement is needed
2 days
Submission of proposal to the C, PPD
1 hour
Request for comments
1 day
When there is no comment, submit for approval
1 hour
When there is comment, allow time to process accordingly
4 days and 1 hour
Total Average Period when improvement is proposed
11 days and 2 hrs.

84

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.9 Formulation of project and activities consonant to project


monitoring and evaluation of ICT projects of the PNP.
TITLE
PROCEDURE NO.
Formulation of Projects and
Activities consonant to Project
3.9
Monitoring and Evaluation of
ICT Projects of the PNP
INTERFACES
DICTM, ITMS, CES

No. of Pages
3

3.9.1 OBJECTIVE
3.9.1.1 To monitor the effectiveness of the project, its plan and the
mechanisms/ tools being utilized for reviewing and maintaining
project development strategies.
3.9.1.2 Use of performance indicators and other effective monitoring
tools/systems based on progress and output; and
3.9.1.3 Review and maintain project strategies to ensure that it meets the
requirements of all stakeholders and that it is adjusted to reflect
the changing priorities of time and external events.
3.9.2

REFERENCES
3.9.2.1 Directives/Policies/Guidelines;
3.9.2.2 Functions of the Monitoring and Evaluation Section (MES), Plans
and Programs Division, DICTM; and
3.9.2.3 Existing Monitoring Mechanism/s

3.9.3

DEFINITION OF TERMS
3.8.3.1 Evaluation Mechanism is a toolkit of evaluation methodologies
and specific techniques to facilitate the decision-making process in
deriving an evaluation plan appropriate to the project and needs of the
evaluation.

3.9.4

REQUIREMENTS
3.9.4.1
3.9.4.2
3.9.4.3

Project Monitoring and Evaluation Tools and Systems;


Project Monitoring and Evaluation Plan; and
Project Implementation Plan

85

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.9.5

FLOWCHART

Start

Receipt of the
Directives and
Requirements
(PPD)

Evaluation of the
Requirements
(MES, PPD)

Prepare Proposal
for Project/Activity
(MES,PPD)

Adopt/Design/Formulate
monitoring and
evaluation mechanism/s
for particular project/s
(MES, PPD)

Route/Proposal for
Comments/
Recommendations
Of DICTM Staff

YES
COMMENT
NO
Approval of the Proposal
for Project and Activity
(TDICTM)

Route for comment/


approval of the D-Staff

End

86

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.9.6

NARRATIVE
3.9.6.1

3.9.6.2
3.9.6.3

3.9.6.4

3.9.6.5
3.9.6.6

3.9.7

Requirements in the formulation of Projects Monitoring and


Activities are forwarded to/received by the PPD from PMEOs
and PNP Units.
Requirements are thoroughly evaluated by the MES, PPD.
The MES decides to adopt monitoring and evaluation
mechanism that is most suitable for the particular project or may
opt to design/formulate one if necessary.
The PPD then prepares a proposal for the Project/Activity for
the monitoring and evaluation of the project and routes it for
comments and recommendations of the DICTM Staff.
When the DICTM Staff approves of the proposal, it is then
forwarded to the office of the TDICTM for approval.
The proposal is then forwarded to the D-Staff for comment/
recommendations/ approval.

MONITORING PROJECT AND ACTIVITY FORMULATION STANDARD

TURN-AROUND TIME
Average Period for
Receipt of requirements and
1 day
the Formulation of
directives
Projects and
Evaluation of the requirements
1 day
Activities consonant
Formulation of Monitoring and
2 days
to Project Monitoring Evaluation mechanism
and Evaluation of
Preparation of Proposal for the
2 days
ICT Projects of the
Project/Activity for monitoring
PNP
Routing of the proposal for comment/
1 day
recommendations of the DICTM Staff
When there is no comment, submit to
2 hours
TDICTM for approval
Total Average Period
7 days and 2
hours
When there is comment allow time to reprocess accordingly
6 days
Total Average Period when reprocessing is done.
13 days and 2
hours
The average period when routed for comment of the D-Staff is not included.

87

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.10 Submission of reports of the output of monitoring and


evaluation of ICT projects of the PNP.
TITLE
PROCEDURE NO.
Submission of Reports of
the Output of Monitoring and
3.10
Evaluation of ICT projects.
INTERFACES
DICTM, ITMS, CES

No. of Pages
3

3.10.1 OBJECTIVE
3.10.1.1 To document and disseminate lessons, experiences and
management/operational
issues
relative
to
project
implementation.
3.10.2 REFERENCES
3.10.2.1 Directives/Policies/Guidelines;
3.10.2.2 Action Plan/Monitoring Tools and Systems;
3.10.2.3 Plan for Monitoring and Evaluation of ICT Project; and
3.10.2.4 Functions of the Monitoring and Evaluation Section (MES), Plans
and Programs Division, DICTM.
3.10.3 DEFINITION OF TERMS

3.10.4 REQUIREMENTS
3.10.4.1. Directives/Policies/Guidelines
3.10.4.2 Reports /Documents gathered /submitted by PMEOs

88

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.10.5 FLOWCHART

Start

Receipt of monitoring
and evaluation reports
from PMEOs
(PPD)

Preparation of report of
the Output of Monitoring
Activities
(PPD)

Evaluation of the reports


and related documents
(MES)

Submission of
report to TDICTM
(PPD)

Exploitation of
knowledge, experiences,
lessons from the report
(MES)

Dissemination of
information to all
concerned units
(Mssg Ctr.)

End

89

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3.10.6 NARRATIVE
3.10.6.1 The PPD receives Monitoring and Evaluation Reports of ICT
Projects from the PMEOs.
3.10.6.2 The MES evaluates the reports and related documents.
3.10.6.3 The MES analyses the documents to gather lessons, knowledge,
experiences and adjustments that could be used to other ICT
projects.
3.10.6.4 The MES, PPD prepares report of the output of monitoring and
evaluation activities.
3.10.6.5 The PPD submits report for the information of the TDICTM.
3.10.6.6 The DICTM through its Message Center disseminates reports to
all concerned units.
3.10.7 OUTPUT REPORTING STANDARD

Average period for


the Submission of
Reports of the
Output of
Monitoring and
Evaluation of ICT
projects.

90

TURN-AROUND TIME
Receipt of Monitoring and Evaluation
1 day
Report
Evaluation of the reports, documents
1 day
Exploitation of knowledge
1 day
Preparation of report of the output
6 hours
Submission of report
2 hours
Dissemination of information
2 hours
Total Average Period
3 days and 10
hours

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4. SYSTEM INTEGRATION AND MANAGEMENT DIVISION


4.1

System Integration and Management


TITLE

System Integration and Management


INTERFACES

PROCEDURE
NUMBER

NUMBER OF
PAGES

4.1

SIMD-DICTM AND OTHER PNP


OFFICES

4.1.1 OBJECTIVE
4.1.1.1 To provide assessment and recommendations on all Information
Systems utilized by the PNP.
4.1.2 REFERENCES
4.1.2.1 Creation of the Directorate for Information and Communications
Technology Management (DICTM)
4.1.2.2 PNP Information Systems Strategic Plan (ISSP)
4.1.3 DEFINITION OF TERMS
4.1.3.1 Information Systems Strategic Plan (ISSP) is an Information
and Communications Technology (ICT) blueprint that supports
both the short-term and long-term Information System needs of
the PNP that is aligned with its strategic thrust and programs.
4.1.3.2 Policy - a deliberate plan of action to guide decisions and achieve
rational outcome(s).
4.1.3.3 System - is a set of interacting or interdependent entities forming
an integrated whole.
4.1.3.4 Information System (IS) - a system of people, data records and
activities that process the data and information in an organization,
and it includes the organization's manual and automated
processes. In a narrow sense, the term information system (or
computer-based information system) refers to the specific
application software that is used to store data records in a
computer system and automates some of the informationprocessing activities of the organization.
4.1.3.5 Information and Communications Technology (ICT) - is an
umbrella term that covers all advanced technologies in

91

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

manipulating and communicating information. The term is


sometimes used in reference to information technology (IT),
particularly in these two communities: education and government.
The common usage ICT is synonymous assumed the fact that IT
or ICT encompasses all mediums, to record information (magnetic
disk/tape, optical disks (CD/DVD), flash memory etc. and
arguably also paper records); technology for broadcasting
information - radio, television; and technology for communicating
through voice and sound or images - microphone, camera,
loudspeaker, telephone to cellular phones. It includes the wide
varieties of computing hardware (PCs, servers, mainframes,
networked storage).
4.1.3.6 System Integration - the process by which smaller pieces of
software are brought together to form a larger piece of software
that was designed to solve a problem.
4.1.3.7 System Management is the management of the information
technology systems in an enterprise. This includes gathering
requirements, purchasing equipment and software, distributing it
to where it is to be used, configuring it, maintaining it with
enhancement and service updates, setting up problem-handling
processes, and determining whether objectives are being met.
4.1.3.8 Information - is a stimulus that has meaning in some context for
its receiver. When information is entered into and stored in a
computer, it is generally referred to as data. After processing
(such as formatting and printing), output data can again be
perceived as information.
4.1.4 REQUIREMENTS
4.1.4.1 Consolidated report of all IS developed and maintained by ITMS.
4.1.4.2 Audit of other outsourced IS used by the PNP.
4.1.4.3 Evaluation reports generated from PNP end-users for system
capability and limitation of IS being utilized by their unit.

92

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.1.5

FLOWCHART
Start
Reviews
assessment
report
received from PNP concerned units
on
system
capability
and
limitations.
Consolidate reports of all PNP IS.

Review ITMS plans and programs


and system updates for IS (from
ITMS and other PNP units
maintaining IS).

Prepare assessment report and


recommendations.

Route assessment report and


recommendations to TDICTM for
approval.
Submit assessment report and
recommendations to ITMS and
CES
for
information
and
implementation.

Request
feedback
implementation of the
recommendation.

upon
above

End

93

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.1.6 NARRATIVE
4.1.6.1 Reviews assessment report received from PNP concerned units
on system capability and limitations.
4.1.6.2 Consolidate reports of all PNP IS.
4.1.6.3 Review ITMS plans and programs and system updates for IS
(from ITMS and other PNP units maintaining IS).
4.1.6.4 Prepare assessment report and recommendations.
4.1.6.5 Route assessment report and recommendations to TDICTM for
approval.
4.1.6.6 Submit assessment report and recommendations to ITMS and
CES for information and implementation.
4.1.6.7 Request feedback upon implementation of the above
recommendation.
4.1.7 SERVICE STANDARD
Transaction Type
System audit and assessment of deployed
information systems

3 days

Preparation of guidelines for implementation

2 days

Route draft copy of the proposed circular for


comments and suggestions.

3 days

Revision of the circular for approval and signature of


TDICTM.

1 day

Route proposed circular to the D-Staff and Command


Group for comment.

5 days

Finalization of the circular and approval of CPNP.

1 day

Dissemination of the approved circular for


implementation.

1 day

Total Average Transaction Time

94

Time

16 days

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.2

Policy Formulation and Updates for the Integration and Management


of Information Systems
TITLE

Policy Formulation and Updates for


the Integration and Management of
Information Systems
INTERFACES

PROCEDURE NUMBER

NUMBER OF
PAGES

4.2

SIMD-DICTM AND OTHER PNP OFFICES

4.2.1 OBJECTIVE
4.2.1.1 To provide a procedure in the formulation of policy on the
integration
and
management
of
information
and
telecommunications system. Modification of policy for the
integration and management of information system shall
contribute to the information systems effectiveness and
efficiency as to the needs of the PNP.
4.2.2 REFERENCES
4.2.2.1 Creation of the Directorate for Information and Communications
Technology Management (DICTM)
4.2.2.2 PNP Information Systems Strategic Plan (ISSP)
4.2.3 DEFINITION OF TERMS
4.2.3.1 Information Systems Strategic Plan (ISSP) is an Information
and Communications Technology (ICT) blueprint that supports
both the short-term and long-term Information System needs of
the PNP that is aligned with its strategic thrust and programs.
4.2.3.2 Policy - a deliberate plan of action to guide decisions and achieve
rational outcome(s).
4.2.3.3 System - is a set of interacting or interdependent entities forming
an integrated whole.
4.2.3.4 Information System (IS) - a system of people, data records and
activities that process the data and information in an organization,
and it includes the organization's manual and automated
processes. In a narrow sense, the term information system (or
computer-based information system) refers to the specific
application software that is used to store data records in a

95

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.2.3.5

4.2.3.6

4.2.3.7

4.2.3.8

computer system and automates some of the informationprocessing activities of the organization.
Information and Communications Technology (ICT) - is an
umbrella term that covers all advanced technologies in
manipulating and communicating information. The term is
sometimes used in reference to information technology (IT),
particularly in these two communities: education and government.
The common usage ICT is synonymous assumed the fact that IT
or ICT encompasses all mediums, to record information (magnetic
disk/tape, optical disks (CD/DVD), flash memory etc. and
arguably also paper records); technology for broadcasting
information - radio, television; and technology for communicating
through voice and sound or images - microphone, camera,
loudspeaker, telephone to cellular phones. It includes the wide
varieties of computing hardware (PCs, servers, mainframes,
networked storage).
System Integration - the process by which smaller pieces of
software are brought together to form a larger piece of software
that was designed to solve a problem.
System Management is the management of the information
technology systems in an enterprise. This includes gathering
requirements, purchasing equipment and software, distributing it
to where it is to be used, configuring it, maintaining it with
enhancement and service updates, setting up problem-handling
processes, and determining whether objectives are being met.
Information - is a stimulus that has meaning in some context for
its receiver. When information is entered into and stored in a
computer, it is generally referred to as data. After processing
(such as formatting and printing), output data can again be
perceived as information.

4.2.4 REQUIREMENTS
4.2.4.1 Situation of subjected PNP Information System.
4.2.4.2 Inventory of ICT resources from the end user / client / IS recipient.
4.2.4.3 Compliance level of the IS recipient.

96

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.2.5 FLOWCHART

Start
Conduct system audit on the
subjected PNP Information System.

Approval and signature of the cover


Memo by TDICTM.

Assess and identify deployment


status and situation of subjected
PNP IS.

Routes the proposed Memorandum


Circular to the Directorate Offices
and PNP Command Group for
comment

Prepare guidelines on the


implementation and management
of the IS in the form of
Memorandum Circular.

Re-route the final copy of the


proposed memo circular for
approval and signature of the C,
PNP.

Routes to DICTM Divisions, ITMS


and DICTM Command Group for
comments and suggestions.

For widest dissemination.

Finalize and revise the proposed


Memo Circular with cover Memo
(SIMD).

Monitoring of implementation and


compliance of all PNP offices
(DICTM).

End

97

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.2.6 NARRATIVE
4.2.6.1 Conducts systems audit on the current situation of the deployed
Information System.
4.2.6.2 Assess and identify the deployment situation of the Information
System and determine problems encountered or technical
difficulties during implementation.
4.2.6.3 Prepare guidelines on the implementation and management of
the IS in the form of Memorandum Circular (MC) to resolve
difficulties and issues encountered by the end user or recipient.
4.2.6.4 SIMD routes the draft copy of the proposed circular to DICTM
Divisions, ITMS and DICTM Command Group for review,
comments and suggestions.
4.2.6.5 Based on the comments / suggestions, SIMD revises the
proposed circular and re-route the final draft copy with cover
memo to DICTM Command Group.
4.2.6.6 Signature and approval of the cover Memo by TDICTM.
4.2.6.7 Routes the proposed Memorandum Circular to the Directorate
Offices and PNP Command Group for comment.
4.2.6.8 Based on the comments, DICTM revises and finalizes the
proposed Memorandum Circular and re-route the final copy for
approval and signature of the C, PNP.
4.2.6.9 For widest dissemination and guidance of all PNP offices.
4.2.6.10 DICTM shall monitor the implementation and compliance of the
approved Memorandum Circular.
4.2.7 SERVICE STANDARD
Transaction Type

Time

System audit and assessment of deployed IS


Preparation of guidelines for implementation
Route draft copy of the proposed circular for comments and
suggestions.
Revision of the circular for approval and signature of
TDICTM.
Route proposed circular to the D-Staff and Command Group
for comment.
Finalization of the circular and approval of CPNP.
Dissemination of the approved circular for implementation.
Total Average Transaction Time

3 days
2 days

98

3 days
1 day
5 days
1 day
1 day
16 days

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.3

Evaluation and Supervision of Plans and Programs of ITMS and CES


TITLE

PROCEDURE
NUMBER

NUMBER OF
PAGES

Evaluation and supervision of Plans


and Programs of ITMS and CES

4.3

INTERFACES

SIMD-DICTM, ITMS AND CES

4.3.1 OBJECTIVE
4.3.1.1 To evaluate and supervise plans and programs set by Information
Technology Management Service (ITMS) and Communications
and Electronic Service (CES). It shall assess the effectiveness
and efficiency of plans and programs as to the mandated
functions of DICTM and the needs of the PNP as well.
4.3.2 REFERENCE
4.3.2.1 Creation of the Directorate for Information and Communications
Technology Management (DICTM)
4.3.2.2 PNP Information Systems Strategic Plan (ISSP)
4.3.2.3 PNP Telecommunications System Strategic Plan (TSSP)
4.3.3 DEFINITION OF TERMS
4.3.3.1 Information Systems Strategic Plan (ISSP) is an Information
and Communications Technology (ICT) blueprint that supports
both the short-term and long-term Information System needs of
the PNP that is aligned with its strategic thrust and programs.
4.3.3.2 Policy - a deliberate plan of action to guide decisions and achieve
rational outcome(s).
4.3.3.3 System - is a set of interacting or interdependent entities forming
an integrated whole.
4.3.3.4 Information System (IS) - a system of people, data records and
activities that process the data and information in an organization,
and it includes the organization's manual and automated
processes. In a narrow sense, the term information system (or
computer-based information system) refers to the specific
application software that is used to store data records in a
computer system and automates some of the informationprocessing activities of the organization.

99

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.3.3.5 Information and Communications Technology (ICT) - is an


umbrella term that covers all advanced technologies in
manipulating and communicating information. The term is
sometimes used in reference to information technology (IT),
particularly in these two communities: education and government.
The common usage ICT is synonymous assumed the fact that IT
or ICT encompasses all mediums, to record information (magnetic
disk/tape, optical disks (CD/DVD), flash memory etc. and
arguably also paper records); technology for broadcasting
information - radio, television; and technology for communicating
through voice and sound or images - microphone, camera,
loudspeaker, telephone to cellular phones. It includes the wide
varieties of computing hardware (PCs, servers, mainframes,
networked storage).
4.3.3.6 System Integration - the process by which smaller pieces of
software are brought together to form a larger piece of software
that was designed to solve a problem.
4.3.3.7 System Management is the management of the information
technology systems in an enterprise. This includes gathering
requirements, purchasing equipment and software, distributing it
to where it is to be used, configuring it, maintaining it with
enhancement and service updates, setting up problem-handling
processes, and determining whether objectives are being met.
4.3.3.8 Information - is a stimulus that has meaning in some context for
its receiver. When information is entered into and stored in a
computer, it is generally referred to as data. After processing
(such as formatting and printing), output data can again be
perceived as information.
4.3.4 REQUIREMENTS
4.3.4.1
4.3.4.2
4.3.4.3
4.3.4.4
4.3.4.5
4.3.4.6

100

CES Plans and Programs


Situation of subjected PNP Information System
Inventory of ICT resources from the end user / client / IS recipient
Inventory of ICT resources future plans and programs
Status of Communication Infrastructure and Equipment
Accomplishment Report of ITMS and CES

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.3.5

FLOWCHART

Start

Review ITMS and CES accomplishment


report, situation of subjected PNP IS,
inventory of ICT resources from the end user
/ client / IS recipient and future plans and
programs,
status
of
communication
infrastructure and equipment.

Evaluate requirements in consonance with the


PNP ISSP and TSSP.

Is the
requirements
are in
consonance with
the PNP ISSP
and TSSP?

NO

Recommend
revision
of
current plans and programs to
adhere to PNP ISSP and
TSSP.

YES

Monitoring of
Implementation
-Procedure No.
4.2

End

101

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.3.6 NARRATIVE
4.3.6.1 Review ITMS and CES accomplishment report, situation of
subjected PNP IS, inventory of ICT resources from the end user /
client / IS recipient and future plans and programs, status of
communication infrastructure and equipment.
4.3.6.2 Evaluate above requirements in consonance with the PNP ISSP
and TSSP.
4.3.6.3 If the above requirements adhere to the PNP ISSP and TSSP,
monitoring of its implementation shall follow using Procedure 4.2.
4.3.6.4 Prepare recommendations for the revision of current plans and
programs if the above requirement does not adhere to PNP ISSP
and TSSP.
4.3.6.5 Submit report to TDICTM on above recommendations and
approval.
4.3.6.6 Submit recommendations to ITMS and CES for appropriate
action.
4.3.6.7 DICTM shall monitor the implementation and compliance of the
approved recommendations.
4.3.7 SERVICE STANDARD
Transaction Type

Time

Review ITMS and CES accomplishment report,


situation of subjected PNP IS, inventory of ICT
resources from the end user / client / IS recipient and
future plans and programs, status of communication
infrastructure and equipment

5 days

Evaluation of the requirements in consonance with


the PNP ISSP and TSSP

3 days

Prepare recommendations for the revision of current


ITMS and CS plans and programs for TDICTM
information and approval

4 days

Route recommendations to ITMS and CES for


implementation

1 day

Monitor implementation compliance


Total Average Transaction Time

102

13 days

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.4. Communications and Electronics System Section

TITLE
Communications and
Electronics System Section
INTERFACES

PROCEDURE
NUMBER

NUMBER OF
PAGES

4.4

SIMD-DICTM AND OTHER PNP OFFICES

4.4.1 OBJECTIVE
4.4.1.1 To supervise, assess and recommend on all Communications
and Electronics System utilized by the PNP.
4.4.2 REFERENCES
4.4.2.1
4.4.2.2

Creation of the Directorate for Information


Communications Technology Management (DICTM)
PNP Information Systems Strategic Plan (ISSP)

and

4.4.3 DEFINITION OF TERMS


4.4.3.1

Electronic Communication - the science and technology of


transmitting information electronically by wires or radio
signals with integrated encoding and decoding equipment.
4.4.3.2 Electronics - field of engineering and applied physics dealing
with the design and application of devices, usually electronic
circuits, the operation of which depends on the flow of
electrons for the generation, transmission, reception, and
storage of information. The information can consist of voice
or music (audio signals) in a radio receiver, a picture on a
television screen, or numbers and other data in a computer.
4.4.3.3 Communications - process of sharing ideas, information, and
messages with others in a particular time and place.
Communication includes writing and talking, as well as
nonverbal communication (such as facial expressions, body
language, or gestures), visual communication (the use of
images or pictures, such as painting, photography, video, or
film), and electronic communication (telephone calls,
electronic mail, cable television, or satellite broadcasts).

103

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.4.3.4

Communication System - is a collection of individual


communications networks, transmission systems, relay
stations, tributary stations, and data terminal equipment
(DTE) usually capable of interconnection and interoperation
to form an integrated whole. The components of a
communications system serve a common purpose, are
technically compatible, use common procedures, respond to
controls, and operate in unison. Telecommunications is a
method of communication (e.g., for sports broadcasting,
mass media, journalism, etc.).

4.4.4 REQUIREMENTS
4.4.4.3.1 Consolidated report of all Communication System
developed and maintained by CES.
4.4.4.3.2 Evaluation reports generated from PNP end-users for
system capability and limitation being utilized by their unit.

104

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.4.5 FLOWCHART

Start
Reviews assessment report received from
CES on system capability and limitations.

Consolidate reports of all PNP Communication


System.
Review CES plans and programs and system
updates for Communication System (from CES
and other PNP units maintaining Communication
System).

Prepare assessment report and recommendations.

Route assessment report and recommendations to


TDICTM for approval.

Submit assessment report and recommendations


to CES for information and implementation.

Request feedback upon implementation of the


above recommendation.

End

105

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.4.6 NARRATIVE
4.4.6.3 Reviews assessment report received from CES on system
capability and limitations.
4.4.6.4 Consolidate reports of all PNP Communication System.
4.4.6.5 Review CES plans and programs and system updates for
Communication System (from CES and other PNP units).
4.4.6.6 Prepare assessment report and recommendations.
4.4.6.7 Route assessment report and recommendations to TDICTM for
approval.
4.4.6.8 Submit assessment report and recommendations to CES for
information and implementation.
4.4.6.9 Request feedback upon implementation of the above
recommendation.
4.4.7SERVICE STANDARD
Transaction Type

Time

System audit and assessment for communication systems

3 days

Preparation of guidelines for implementation

2 days

Route draft copy of the proposed circular for comments


and suggestions.
Revision of the circular for approval and signature of
TDICTM.
Route proposed circular to the D-Staff and Command
Group for comment.

3 days
2 days
5 days

Finalization of the circular and approval of CPNP.

2 days

Dissemination of the approved circular for implementation.

1 day

Total Average Transaction Time

106

18 days

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.5. Formulation of Policies, Plans and Programs and Updates


for the Integration of PNP wide Communication System
TITLE
Policy Formulation and Updates for
the Integration and Management of
Information Systems
INTERFACES

PROCEDURE
NUMBER

NUMBER OF
PAGES

4.5

SIMD-DICTM AND OTHER PNP OFFICES

4.5.1 OBJECTIVE
4.5.1.1 To provide a procedure in the formulation of policy on the
integration of PNP-wide telecommunications system.
4.5.2 REFERENCES
4.5.2.1
4.5.2.2

Creation of the Directorate for Information


Communications Technology Management (DICTM)
PNP Information Systems Strategic Plan (ISSP)

and

4.5.3 DEFINITION OF TERMS


4.5.3.1

4.5.3.2
4.5.3.3
4.5.3.4

4.5.3.5

Information Systems Strategic Plan (ISSP) is an


Information and Communications Technology (ICT) blueprint
that supports both the short-term and long-term Information
System needs of the PNP that is aligned with its strategic
thrust and programs.
Policy - a deliberate plan of action to guide decisions and
achieve rational outcome(s).
System - is a set of interacting or interdependent entities
forming an integrated whole.
Electronic Communication - the science and technology of
transmitting information electronically by wires or radio
signals with integrated encoding and decoding equipment.
Electronics - field of engineering and applied physics
dealing with the design and application of devices, usually
electronic circuits, the operation of which depends on the
flow of electrons for the generation, transmission, reception,
and storage of information. The information can consist of
voice or music (audio signals) in a radio receiver, a picture

107

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.5.3.6

4.5.3.7

4.5.3.8

on a television screen, or numbers and other data in a


computer.
Communications - process of sharing ideas, information,
and messages with others in a particular time and place.
Communication includes writing and talking, as well as
nonverbal communication (such as facial expressions, body
language, or gestures), visual communication (the use of
images or pictures, such as painting, photography, video, or
film), and electronic communication (telephone calls,
electronic mail, cable television, or satellite broadcasts).
Communication System - is a collection of individual
communications networks, transmission systems, relay
stations, tributary stations, and data terminal equipment
(DTE) usually capable of interconnection and interoperation
to form an integrated whole. The components of a
communications system serve a common purpose, are
technically compatible, use common procedures, respond to
controls, and operate in unison. Telecommunications is a
method of communication (e.g., for sports broadcasting,
mass media, journalism, etc.).
Frequency - is the number of complete cycles per second in
alternating current direction. The standard unit of frequency
is the hertz, abbreviated Hz. If a current completes one cycle
per second, then the frequency is 1 Hz; 60 cycles per
second equals 60 Hz (the standard alternating-current utility
frequency in some countries).

4.5.4 REQUIREMENTS
4.5.4.1
4.5.4.2
4.5.4.3

108

Status or situation report of Communication System.


Inventory Reports on Communication Equipments.
Compliance report on the plans and programs CES.

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.5.5 FLOWCHART

Start

Conduct system audit/inspection on the


subjected PNP Communication System.

For widest dissemination.

Assess and identify deployment status and


situation of subjected PNP Communication
System.

Monitoring of implementation and


compliance of all PNP offices
(DICTM).

Prepare guidelines on the implementation


and management of the Communication
System in the form of Memorandum
Circular.

End

Routes to DICTM Divisions, CES and


DICTM Command Group for comments
and suggestions.

Finalize and revise the proposed Memo


Circular with cover Memo (SIMD).

Approval and signature of the cover Memo


by TDICTM.

Routes the proposed Memorandum


Circular to the Directorate Offices and
PNP Command Group for comment

Re-route the final copy of the proposed


memo circular for approval and signature
of the C, PNP.

4.5.6 NARRATIVE

109

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

4.5.6.1 Conducts systems audit/inspection on the current situation of the


deployed Communication System.
4.5.6.2 Assess and identify the deployment situation of the
Communication System and determine problems encountered or
technical difficulties during implementation.
4.5.6.3 Prepare guidelines on the implementation and management of
the Communication System in the form of Memorandum Circular
(MC) to resolve difficulties and issues encountered by the end
user or recipient.
4.5.6.4 SIMD routes the draft copy of the proposed circular to DICTM
Divisions, CES and DICTM Command Group for review,
comments and suggestions.
4.5.6.5 Based on the comments / suggestions, SIMD revises the
proposed circular and re-route the final draft copy with cover
memo to DICTM Command Group.
4.5.6.6 Signature and approval of the cover Memo by TDICTM.
4.5.6.7 Routes the proposed Memorandum Circular to the Directorate
Offices and PNP Command Group for comment.
4.5.6.8 Based on the comments, DICTM revises and finalizes the
proposed Memorandum Circular and re-route the final copy for
approval and signature of the C, PNP.
4.5.6.9 For widest dissemination and guidance of all PNP offices.
4.5.6.10 DICTM shall monitor the implementation and compliance of the
approved Memorandum Circular.
4.5.7 SERVICE STANDARD
Transaction Type
System audit and assessment of deployed IS
Preparation of guidelines for implementation
Route draft copy of the proposed circular for comments and
suggestions.
Revision of the circular for approval and signature of TDICTM.
Route proposed circular to the D-Staff and Command Group for
comment.
Finalization of the circular and approval of CPNP.
Dissemination of the approved circular for implementation.
Total Average Transaction Time

110

Time
3 days
2 days
3 days
2 days
5 days
2days
1 day
18 days

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

5. RESEARCH AND DEVELOPMENT DIVISION


5.1 Procedure in the Formulation of ICT Trainings
TITLE
Procedure in the Formulation of
ICT Trainings
Interfaces

PROCEDURE NO.
5.1

NO. OF
PAGES
3

Research and Development Division

5.1.1 OBJECTIVE
This is to determine if the formulated ICT Trainings to be conducted by
ITMS/CES for their personnel can be accommodated or not.
5.1.2 REFERENCES
5.1.2.1
5.1.2.2
5.1.2.3

Memo from RDD


Instructions from TDICTM
Memo from CES and ITMS

5.1.3 DEFINITION OF TERMS


5.1.3.1

5.1.3.2
5.1.3.3

Information and Communications Technology (ICT) is the


totality of the electronic means employed to systematically
collect, process, store, present and share information to endusers in support of their activities. It consists of computer
systems, office systems, consumer electronics and
telecommunications technologies, as well as networked
information infrastructure the components of which include the
telephone system, the Internet, fax machines, computers and its
accompanying
methodologies,
processes,
rules
and
conventions.
A combination of computer technology,
microelectronics applications, and communications information
techniques and methods.
It encompasses the use of
computers, data communications, office systems technologies,
as well as any technology that deals with modern day
application of computing and/or communication. It can also be
seen as the marriage of information technology and data
communication.
RDD- Research and Development Division
TDICTM The Director, Directorate for Information and
Communications Technology Management.

111

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

5.1.3.4
5.1.3.5

ITMS Information Technology Management Service


CES Communications and Electronics Service

5.1.4 REQUIREMENT
5.1.4.1
5.1.4.2

112

Approval of TDICTM
ICT Trainings to be offered periodically

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

5.1.5 FLOWCHART
START

RDD
Review and Research of ICT Training

RDD
Endorsement of ICT Training

CES
Evaluation/Comments

ITMS
Evaluation / Comments

DICTM Ex-O
For Consolidation of Comments

TDICTM
Approval/
Recommendation of ICT Training

RDD
Accommodation/
Non Accommodation of ICT Training
END

113

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

5.1.6 NARRATIVE
5.1.6.1

5.1.6.2

5.1.6.3
5.1.6.4
5.1.6.5

5.1.6.6

The Research and Development Division (RDD) will conduct


review and research re proposed ICT Trainings (Requirements,
Detailed Program of Instruction (POI), Training Directives and
Lectures).
RDD will prepare memo for the proposed detailed ICT Trainings
to be forwarded to TDICTM for endorsement to AD, CES and D,
ITMS.
The memo will be forwarded to AD, CES and D, ITMS for
evaluation and comments of the proposed ICT Trainings.
CES and ITMS shall prepare memo (reply) of their evaluation
and comments to be forwarded to DICTM Ex-O (Attn: RDD).
TDICTM either approve or disapprove the proposed ICT
trainings based on the evaluation and recommendation of the
consolidated data from ITMS and CES.
RDD will prepare for the accommodation/non accommodation of
the proposed ICT Trainings as per instruction from TDICTM.

5.1.7 SERVICE STANDARDS


TRANSACTION TYPE

Procedure in the
Formulation of ICT
Trainings

114

TURN AROUND TIME


Review and Research
1 Day
Evaluation and
2 Days
Comments
Preparation of the
Recommendation for
Accommodation/Non
1 Day
Accommodation of ICT
Trainings

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

5.2 Procedure in the Processing of the Request for Product Presentation


TITLE
Procedure in the processing of the
Request for Product Presentation
Interfaces

PROCEDURE
NO.

NO. OF
PAGES

5.2

Research and Development


Division

5.2.1 OBJECTIVE
This is to determine if the Request for Product Presentation by requesting
company/ corporation can be accommodated or not.
5.2.2 REFERENCES
5.2.2.1 Request Letter/Letter of Intent/Memo from requesting
Company/Corporation
5.2.2.2 Instructions from TDICTM
5.2.2.3 Memo from RDD
5.2.2.4 Memo from ITMS and CES
5.2.3 DEFINITION OF TERMS
5.2.3.1

Presentation - is the process of presenting the content of a


topic/information to an audience.

5.2.4 REQUIREMENT
5.2.4.1 Approval of TDICTM
5.2.4.2 Memo from requesting company/corporation indicated therein
the products name, proposed schedule (date/time) and
attendees.

115

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

5.2.5 FLOWCHART
START

Requesting Company/Corporation for


Product Presentation
AdmO
Endorsement to RDD of Request Letter/
Letter of Intent/Memo
RDD
Verification/Coordination/Scheduling of
Product Presentation

TDICTM
Signature for Accommodation/
Non Accommodation of
Product Presentation

Product Presentation by
Requesting Company/Corporation

CES
Evaluation/Comments

ITMS
Evaluation/Comments

RDD
Preparation of After Product
Presentation Report

TDICTM
For Signature of After Product
Presentation Report

C, PNP
Submission of After Product
Presentation Report

END

116

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

5.2.6 NARRATIVE
2.6.1. The Request Letter/Letter of Intent/Memo from requesting
company/corporation to conduct product presentation shall be
received by the Message Center at Administrative Office and will
be endorsed to AdmO/Personnel Officer.
2.6.2. Admo shall forward/ endorse the Request Letter/Letter of
Intent/Memo to Research and Development Division (RDD).
2.6.3. RDD shall verify the companys/corporations profile and shall make
a coordination on the requesting company/corporation. RDD will
check on the availability of venue and attendees for scheduling of
the product presentation.
2.6.4. RDD shall prepare a Memo for approval of TDICTM regarding the
accommodation or non-accommodation of the said request. Once
approved, the memo shall be sent to the requesting
company/corporation for their scheduled product presentation.
2.6.5. RDD shall facilitate product presentation.
2.6.6. A memo will be forwarded to CES and ITMS for necessary
evaluation and comments on the product presentation.
2.6.7. CES and ITMS shall prepare memo (reply) of their evaluation and
comments to be forwarded to Research and Development
Division.
2.6.8
RDD will prepare an After Presentation Report to be submitted to
TDICTM, further to C, PNP.
5.2.7 SERVICE STANDARDS
TRANSACTION TYPE
Procedure in the
processing of the
Request for Product
Presentation

TURN AROUND TIME


Processing of Request
1 Days
Preparation of the
Recommendation for
Accommodation/Non
2 Days
Accommodation of ICT
Trainings
After Presentation Report
1 Day

117

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

5.3 Procedure in the processing of the Request for ICT Training by other
PNP Unit/Office
TITLE
Procedure in the processing of
the Request for ICT Training by
other PNP Units/Offices
Interfaces

PROCEDURE NO.

NO. OF
PAGES

5.3

Research and Development Division

5.3.1 OBJECTIVE
This is to determine if the request of other PNP Unit/Office to conduct an
ICT Training exclusively for their personnel can be accommodated or not.
5.3.2 REFERENCES
5.3.2.1
5.3.2.2
5.3.2.3
5.3.2.4

Memo from the requesting PNP Unit/Office


Instructions for TDICTM
Memo from RDD
Memo from ITMS and CES

5.3.3 DEFINITION OF TERMS


5.3.3.1 Training - refers to the acquisition of knowledge, skills, and
competencies as a result of the teaching of vocational or practical
skills and knowledge that relates to specific useful skills.
5.3.4 REQUIREMENT
5.3.4.1 Approval of TDICTM
5.3.4.2 Memo from the requesting PNP Unit/Office indicated therein the
title/contents of training course, proposed schedule (Date/Time)
and number and profile of the participants.

118

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

5.3.5 FLOWCHART
START

Requesting PNP Unit/Office


Memo Request for ICT
Trainings
AdmO Forward the Memo
Request to RDD
Memo Request for ICT
RDD
Trainings
Memo for Endorsement of
Request to ITMS and CES

ITMS Memo (Reply) to conduct ICT


Trainings

CES Memo (Reply) to conduct


ICT Trainings

RDD
Memo for Recommendation to
TDICTM to conduct ICT Trainings
TDICTM
Approval/Disapproval of ICT Training
RDD Memo (Reply) to Requesting
PNP Unit/Office Memo to CES and
ITMS for accommodation of ICT
Trainings

CES Coordination with Concerned PNP


Unit/Office for the Conduct of ICT Trainings/
Submission of After Activity Report

ITMS Coordination with Concerned PNP


Unit/Office for the Conduct of ICT Trainings/
Submission of After Activity Report

TDICTM
For Signature of After Activity Report
C, PNP
Submission of After
Activity/Training Report
END

119

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

5.3.6 NARRATIVE
5.3.6.1 The Memo from other PNP Unit/Office requesting to conduct an
ICT Training exclusively for their personnel shall be received by
the Message Center and shall endorse it to AdmO.
5.3.6.2 AdmO shall forward the Memo/Request to Research and
Development Division (RDD).
5.3.6.3 RDD shall prepare a Memo endorsing the request of other PNP
Unit/Office to conduct an ICT Training to ITMS (Attn: C, TRD)
and CES (Attn: CDTD).
5.3.6.4 ITMS and CES shall prepare a Memo (Reply) regarding the
accommodation /non-accommodation of the said request.
5.3.6.5 RDD shall prepare a Memo for Recommendation to TDICTM to
conduct ICT Training for the requesting PNP Unit/Office.
5.3.6.6 TDICTM either approve or disapprove the request for ICT
Training.
5.3.6.7 RDD shall prepare a Memo (Reply) to be forwarded to the
requesting PNP Unit/Office and a Memo to CES (Attn: CDTD) or
ITMS (Attn: C, TRD) for the accommodation of ICT Training.
5.3.6.8 CES (Attn: CDTD) and/or ITMS (Attn: C, TRD) will make
coordination to the requesting PNP Unit/Office for the conduct of
the ICT Training and shall submit an After Activity Report to
TDICTM of the said training.
5.3.6.9 TDICTM shall sign on the After Activity Report submitted by CES
and/or ITMS, further, to be forwarded to C, PNP.
5.3.7 SERVICE STANDARDS
TRANSACTION TYPE
Procedure in the
processing of the
Request for ICT Training
by Other PNP
Units/Offices

120

TURN AROUND TIME


Processing of Request
Preparation of the Recommendation
for Accommodation/NonAccommodation of ICT Training
After Activity Report

1 Day
2 Days
1 Day

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

5.4 Procedure in the Conduct of Research and Development on Latest ICT


Products and Services
TITLE
Procedure in the conduct of research
and development on latest ICT products
and services.
Interfaces

PROCEDURE
NO

NO. OF
PAGES

5.4

Training and Research Div

5.4.1 OBJECTIVE
This is to determine the procedures in the conduct of research and
development on the latest ICT products that are applicable and advantageous to
the PNP.
5.4.2 REFERENCES
5.4.2.1 Memo from RDD
5.4.2.2 Instruction from TDICTM
5.4.2.3 Memo from AD, CES and D, ITMS
5.4.3 DEFINITION OF TERMS
5.4.3.1 Research it is a careful, systematic, patient study and
investigation in some field of knowledge, undertaken to discover
or establish facts or principles.
5.4.3.2 Development systemic use of scientific and technical
knowledge to meet specific objectives or requirements.
5.4.3.3 Information Communications Technology (ICT) it is the
broader term of IT to explicitly include the field of electronic
communications.
5.4.4 REQUIREMENT
5.4.4.1 Memo from the RDD indicated therein the proposed ICT products
to be researched.

121

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

5.4.5 FLOWCHART

START
RDD conduct Research
latest ICT products

Check product for


Competitiveness

Coordinate to concern
Division

ITMS
Review/Recommendation

CES
Review/Recommendation

RDD
Consolidate, Evaluate and Propose

Ex-O, DICTM
For Comments

DICTM
For Approval

END

122

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

5.4.6 NARRATIVE
INSTALL the
PNP SALARY
SYSTEM
CONNECT
INSTALL
MAGIC 7.1E
SOFTWARE
1. LOAD THE
PNP SS
MAGIC.INI
FILE
2. CREATE
USER/CLIE
NT PNP SS
USER
ACCOUNT
3. TEST/RUN
(Designated
NAS Staff)

5.4.6.1 RDD will conduct research through the use of internet and other
sources such as product demonstration on the latest ICT products
and services that are applicable to the needs of and are
advantageous to the PNP.
5.4.6.2 Part of the research is to check the product for its
competitiveness and usefulness to the PNP
5.4.6.3 After the conduct of product research, RDD will coordinate with
the different divisions of DICTM about the product for their
comments.
5.4.6.4 D, CES and D, ITMS thru a written memorandum will also be
requested to review the product and give their recommendations
if any.
5.4.6.5 RDD will then consolidate and evaluate the reviewed product,
then gave a proposal based on the recommendations made by D,
ITMS/ D, CES as the case maybe and then forward said proposal
to Ex-O, DICTM for comments.
5.4.6.6 The TDICTM approves/disapproves the proposal.
5.4.7 SERVICE STANDARDS
TRANSACTION
TYPE

Turn Around Time


Conduct of research on ICT

Procedure in the
conduct of research
on the latest ICT
product

Preparation of the memorandum for


recommendation
Consolidation of the recommendations
and submission of the proposal to
TDICTM

1-5 days
15-30 mins
30 mins

123

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

III. GLOSSARY OF TERMS


A. ADMINISTRATIVE OFFICE

1. Availability of Reassignment - is a certificate being given by the losing


unit duly signed by its Director/Chief of Office granting the transfer of
personnel to another unit.
2. Certification the act of certifying a person, thing or document; or state
of being certified. Certification maybe valid for a certain period of time or
lifetime.
3. Commutation Order - is an order that certifies the unused leave credits of
the personnel.
4. Compulsory Retirement is the automatic retirement of officer and nonofficer, upon attainment of age fifty-six (56): Provided, that, in case of any
officer with the rank of Chief Superintendent, Director or Deputy Director
general, the Commission may allow his retention in the service for an
unextendible period of one (1) year.
5. DICTM Personnel Board- is the panel headed by Deputy Director created
to evaluate, assess and/or deliberate DICTM personnel matters such as
personnel procurement, movement, development and maintenance prior
recommendation to the Director, DICTM for his approval.
6. DICTM Working Committee - is the team from Admin Office created to
assists the Board administratively and shall be responsible for the initial
screening and evaluation of personnel matters prior deliberation of the
Board.
7. DPRM Form 1A 2007 refers to the revised PNP ID Application Form.
8. Leave form (CSC Form No.6) is a form to be used in filing a Leave of
Absence of personnel.
9. Leave of Absence (LOA) - is a term used to describe a period of time
that one is to be away from his/her primary job, while maintaining the
status of employee. This term is in contrast to normal periods away from
the workplace, such as vacations, holidays, hiatuses, sabbaticals, and
working from home programs, in that they are considered to be
exceptional circumstances, rather than benefits. Generally such an

124

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

arrangement has a predefined termination at a particular date or after a


certain event has occurred.
10. Letter of Accommodation - is a letter given to personnel who are willing
to be assigned to a unit/office which was duly signed by the Director/Chief
of Office of the gaining unit/office.
11. Optional Retirement - Upon accumulation of at least twenty (20) years of
satisfactory active service, an officer or non-officer, at his own request and
with the approval of the Commission, shall be retired from the service and
entitled to receive benefits provided by law.
12. Reassignment - is the movement of an employee from one organizational
unit to another in the same department or agency which does not involve
a reduction in rank, status, or salary and doest not require the issuance of
appointment.
13. Resignation - is the formal act of giving up or quitting one's office or
position. A resignation can occur when a person holding a position gained
by election or appointment steps down, but leaving a position upon the
expiration of a term is not considered resignation. An employee who
chooses to leave a position is considered a resignation, as opposed to
termination, which occurs when the employee involuntarily loses a job.
14. Transfer - is a movement from one position to another which is of
equivalent rank, level or salary without break in service involving the
issuance of an appointment.
B. BUDGET AND FISCAL OFFICE

Funding or financing - is to provide capital (funds), which means money for


resources (logistics and personnel) for implementation of project, activity or
program.

125

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

C. PLANS AND PROGRAMS DIVISION

1. Action plan An organized, step-by-step reference for action towards


attainment of specific goal within specific measure of time.
2. Evaluation Mechanism is a toolkit of evaluation methodologies and
specific techniques to facilitate the decision-making process in
deriving an evaluation plan appropriate to the project and needs of
the evaluation.
3. Information Communications Technology (ICT) - is the broader term
of IT to explicitly include the field of electronic communications.
4. Information Systems (IS) - is the system of persons, data records
and activities that process the data and information in a given
organization, including manual processes or automated processes.
5. Information Systems Strategic Plan (ISSP) refers to the overall plan
for the development and implementation of Information Systems
supportive
of
organizational
mission/objectives
and
the
corresponding resources requirements over a five-year period.
6. Information Technology (IT) - is the study, design, development,
implementation, support or management of computer-based
information systems, particularly software applications and
computer hardware.
7. Inspection is most generally, an organized examination or formal
evaluation exercise. It involves the measurements, tests, and gauges
applied to certain characteristics in regard to an object or activity.
The results are usually compared to specified requirements and
standards for determining whether the item or activity is in line with
these targets.
8. IT Governance Practices The Responsible Management of IT
resources, including mitigation of risks, in order to realize the value
of IT investments.
9. Plan is typically any procedure used to achieve an objective. It is a
set of intended actions through which one expects to achieve a goal.
Also, is a proposed or intended method of getting from one set of
circumstances to another. They are often used to move from the

126

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

present situation, towards the achievement of one or more


objectives or goals.
10. Performance Indicator or Key Performance Indicator (KPI) is a
measure of performance that are commonly used to help an
organization define and evaluate how successful it is, typically in
terms of making progress towards its long-term organizational goals.
11. Policy a specific decision or set of decisions designed to carry out
such a course of action.
12. Program are plans or schedules to be followed. Programs
comprise goals, policies, procedures, rules, tasks, assignments,
steps to be taken, resources to be used, and other mediums
necessary to carry out a given course of action supported by
budgets. A program maybe a minor one formulated by a single
supervisor to improve the morale of personnel in the DICTM.
13. Project - is a temporary endeavor undertaken to create a unique
product or service. A project usually needs resources to deliver its
results. Most of the time project execution is based on detailed plan,
which considers also external factors and constraints. Planning,
execution and controlling of project is the primary field of project
management. Also, a research or design, that is carefully planned to
achieve a particular aim, reaching of which is considered necessary
for the achievement of planned benefits.
14. Project Evaluation is a step-by-step process of collecting, recording
and organizing information about project results, including shortterm outputs (immediate results of activities, or project deliverables),
and immediate and longer-term project outcomes (changes in
behavior, practice or policy resulting from the project).
15. Project Identification is a repeatable process for documenting,
validating, ranking and approving candidate projects within an
organization.
16. Project Management - is the discipline of planning, organizing, and
managing resources to bring about the successful completion of
specific project goals and objectives.
17. Project Monitoring provides information for project activities being
implemented by concerned offices with the use of project tracking

127

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

systems and monitoring indicators such as: Input, Output, Outcome


and Impact Indicators.
18. Project Monitoring Tools the means, machinery or entity used to
interface between the project and the project implementers to
facilitate effective actions from the project implementer/s and ideal
output from the project design.
19. Project Preparation consists of the entire social, technical and
financial work required to ensure that a project is feasible and can be
successfully and appropriately implemented. The process ensures
the identification and elimination of key risks at the earliest possible
time and maximizes development opportunities.
20. Proponent a person who puts forward a proposition or proposal.
21. Proposal Evaluation is an assessment of the proposal and the
proponent ability to perform the prospective contract successfully
(according to technical feasibility, administrative / managerial
capability, acceptability and other prescribed criteria).
22. Resource Management - is the efficient and effective deployment for
an organization's resources when they are needed. Such resources
may include financial resources, inventory, human skills, production
resources, or information technology (IT).
C. SYSTEM INTEGRATION AND MANAGEMENT DIVISION
1. Information - is a stimulus that has meaning in some context for its
receiver. When information is entered into and stored in a computer,
it is generally referred to as data. After processing (such as
formatting and printing), output data can again be perceived as
information.
2. Information System (IS) - a system of people, data records and
activities that process the data and information in an organization,
and it includes the organization's manual and automated processes.
In a narrow sense, the term information system (or computer-based
information system) refers to the specific application software that is
used to store data records in a computer system and automates
some of the information-processing activities of the organization.

128

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3. Information Systems Strategic Plan (ISSP) is an Information and


Communications Technology (ICT) blueprint that supports both the
short-term and long-term Information System needs of the PNP that
is aligned with its strategic thrust and programs.
4. Information and Communications Technology (ICT) - is an umbrella
term that covers all advanced technologies in manipulating and
communicating information. The term is sometimes used in
reference to information technology (IT), particularly in these two
communities: education and government. The common usage ICT is
synonymous assumed the fact that IT or ICT encompasses all
mediums, to record information (magnetic disk/tape, optical disks
(CD/DVD), flash memory etc. and arguably also paper records);
technology for broadcasting information - radio, television; and
technology for communicating through voice and sound or images microphone, camera, loudspeaker, telephone to cellular phones. It
includes the wide varieties of computing hardware (PCs, servers,
mainframes, networked storage).
5. Policy - a deliberate plan of action to guide decisions and achieve
rational outcome(s).
6. System - is a set of interacting or interdependent entities forming an
integrated whole.
7. System Integration - the process by which smaller pieces of software
are brought together to form a larger piece of software that was
designed to solve a problem.
8. System Management is the management of the information
technology systems in an enterprise. This includes gathering
requirements, purchasing equipment and software, distributing it to
where it is to be used, configuring it, maintaining it with
enhancement and service updates, setting up problem-handling
processes, and determining whether objectives are being met.
9.

RESEARCH AND DEVELOPMENT DIVISION


1. CES Communications and Electronics Service
2. Development systematic use of scientific and technical knowledge
to meet specific objectives or requirements.

129

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT

3. Information Communications Technology (ICT) is the broader term


of IT to explicitly include the field of electronic communications.
4. Information and Communications Technology (ICT) is the totality of
the electronic means employed to systematically collect, process,
store, present and share information to end-users in support of their
activities.
It consists of computer systems, office systems,
consumer electronics and telecommunications technologies, as well
as networked information infrastructure the components of which
include the telephone system, the Internet, fax machines, computers
and its accompanying methodologies, processes, rules and
conventions.
A combination
of
computer
technology,
microelectronics applications, and communications information
techniques and methods. It encompasses the use of computers,
data communications, office systems technologies, as well as any
technology that deals with modern day application of computing
and/or communication. It can also be seen as the marriage of
information technology and data communication.
5. ITMS Information Technology Management Service
6. Presentation - is the process of presenting the content of a
topic/information to an audience.
7. RDD- Research and Development Division
8. Research is a careful, systematic, patient study and investigation
in some field of knowledge, undertaken to discover or establish facts
or principles.
9. TDICTM The Director, Directorate
Communications Technology Management

for

Information

and

10. Training - refers to the acquisition of knowledge, skills, and


competencies as a result of the teaching of vocational or practical
skills and knowledge that relates to specific useful skills.

130

You might also like