October 2015
October 2015
October 2015
www.promonthly.com
FiRed
Up!
Making the
Right Moves
With new ownership, technology upgrades,
Johnny On the Spot is poised for growth Page 26
TJ Shorty
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October 2015
October 2015
TABLE OF CONTENTS
8
10
12
20
WWETT Spotlight
Five Peaks Glacier II restroom designed for simple maintenance.
- Craig Mandli
24
Pumps Directory
26
34
www.promonthly.com
Published monthly by
PSAI News
New construction site requirements for portable sanitation?
- Karleen Kos
In the Garage: Thats a Wrap!
Eye-catching truck and equipment graphics can supercharge your
marketing efforts and protect vehicle finishes at the same time.
- Ed Wodalski
36
Product Focus
Vacuum and Washdown Pumps
- Craig Mandli
40
Product News
40
Industry News
P O R TA B L E R E S T R O O M O P E R AT O R
@PROmonthly.com
Check out exclusive online content.
14
32
TM
October 2015
Jim Flory
EXPERIENCE. INTEGRITY.
With over 30 years of
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pump w/4-way valve 30'x2" Tiger Tail inlet hose w/stinger,
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work light
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ADVERTISERS
COMPANY
PAGE
in this issue
COMPANY
PAGE
D
Denver, CO
Bellefonte, PA
Kansas City, MO
Orlando, FL
866.789.9440
Industries, Inc.
www.keevac.com
Like us on
Facebook
*As of September 30
T1015
October 2015
COMPANY
PAGE
K
COMPANY
PAGE
COMPANY
PAGE
Safe-T-Fresh ....................... 25
N
National Vacuum Equipment,
Inc. ................................. 9
B
Best Enterprises, Inc. .......... 15
Classifieds .......................... 41
The Pros E
dge
CPACEX .............................. 13
October 2015
P
PolyJohn Enterprises, Inc. .... 43
M
Marketplace ....................... 41
McKee Technologies Inc./ Explorer Trailers
Slide-In Warehouse
Surco Products
Water Cannon, Inc.
R
Robinson Vacuum Tanks ..... 19
Ronco Plastics ..................... 20
T
T.S.F. Company, Inc. .............. 2
W
Walex Products Company, Inc.
...................................... 17
Wattlo PTY LTD ................... 10
Contact us: PRO strives to serve the portable restroom industry with interesting and
helpful stories. We welcome your comments, questions and column suggestions and
promise a prompt reply to all reader contacts. Call 800/257-7222; fax 715/546-3786;
email PRO editor Jim Kneiszel at editor@promonthly.com.
Produce Results
Looking to uPgRade PoRtabLe sanitation foR consumeRs of its homegRown fRuits
and vegetabLes, a caLifoRnia faRmeRs maRket buys its own RestRoom tRaiLeR
by Jim kneiszel
October 2015
@ PROmonthly.com
Visit the site daily for new, exclusive
content. Read our blogs, find resources and
get the most out of PRO magazine.
Payload Capacity
Overheard Online
Rewarding Work
If youve been in
the industry awhile,
you may have heard
of Flay and Glenda
Anthony. The couple
has been involved in
the portable sanitation
industry for many years and has dedicated their time and talents to sharing their
passion for the industry with others. Read
more about them and the award they
received earlier this year for all their hard
work. promonthly.com/featured
VALVES
Outstanding Employee
promonthly.com/featured
An honest price, excellent service and premium tools are signs of a professional. On these
things, successful businesses tolerate NO COMPROMISE.
Only the business owner can control the price and quality of his service, but, when it comes to
the tools, Armstrong Equipment, Inc. can help. We are proud to offer the best quality pumps
and components available.
Like us on Facebook
800-699-7557
10
October 2015
promonthly.com/featured
connect
with us!
Find us on Facebook
at facebook.com/PROmonthly
or Twitter at twitter.com/PROmonthly
o n e
s o u r c e
800-328-3332
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October 2015
11
Writer Judy Kneiszel has operated her own small business for 15 years and is familiar
with the many rewards and challenges of business ownership. Write to her with
questions, comments or topic suggestions at thewordhouse@ameritech.net.
12
October 2015
Dont assume all your employees are happy until they tell
you they arent. To help keep employees happy and in your
employ, pay serious attention to them.
ness may invest 10 to 20 percent of an employees salary or more in training every two to three years.
Theres also an immeasurable effect on a companys culture. When
one employee leaves, it can cause others to have misgivings about their
own job satisfaction, which lowers productivity.
Running a smaller company, you probably dont have the need (or
funds) to hire a consultant to determine how likely each of your employees is to quit or to administer personality tests. But you can take steps to
improve employee retention and prepare for when an employee inevitably surprises you with a two-week notice.
KEEP TABS ON EMPLOYEES
Dont assume all your employees are happy until they tell you they
arent. To help keep employees happy and in your employ, pay serious
attention to them. Keeping a dossier on each employee can help.
An employment dossier is a frequently updated file on each employee that includes their accomplishments and mistakes, any conflicts
theyve had with you, other employees or customers, any promotions or
pay increases theyve gotten, and any other pertinent information.
Glancing through these files occasionally can keep you from being surprised by a resignation. You may even want to set benchmarks or schedule
raises for employees and keep track of this information in these files.
This kind of dossier is helpful if an employee asks you for a raise or
tells you they are thinking of leaving. You can look at their file and assess
the employees time with your company. You can see that theyve had issues with the same customer for the past year and try to find a solution. Or
you can see that they are due for a raise in two months and remind them
of that in hopes it will convince them to stay. Or, in some cases, you might
review the file and realize there is no longer any growth potential for this
particular employee with your company and wish them well.
ROMANCE YOUR EMPLOYEES
Radio talk show host Clark Howard commented on a recent broadcast that theres one really easy way to keep employees, and it doesnt
involve hiring outside consultants. Companies that have really loyal em-
ployees, Howard said, simply treat people really well. They dont just talk
about respect and care; they show respect and care.
And the rewards come back to these employers not only in having
loyal employees, but loyal customers as well.
Romance your employees, Howard says, so your employees romance the customers.
That doesnt mean sending your employees roses (though some may
appreciate that). It means paying them fairly, giving them a pat on the back
for a job well done, being flexible and understanding when it comes to their
scheduling needs, springing for an occasional lunch or box of doughnuts or
holiday party, and listening to (and really hearing) their concerns.
And if youve treated your employees well and one still leaves for a
better opportunity, conduct a thorough exit interview to determine if
there was something you could have done differently. If an employee is
tired of commuting 75 miles each day to work and takes a job five minutes
from his home, there probably wasnt anything you could have done to
make him stay. If an employee hasnt had a raise in seven years and leaves
for slightly more money, yeah You might have seen that one coming.
promonthly.com
October 2015
13
ON LOCATION
Fired Up!
THE TEAM
As the owner of the portable restroom division of Boggeros Services
in Greenwood, South Carolina, Gena Boggero wears all hats. Shes
assisted by her husband, Ben Partain, and Al Tumblin (both full-time
firefighters who help on their days off ), and Dalton Reynolds and Toney
Gragg, both from the National Guard Reserves, a favorite recruiting
resource, she says, citing their discipline and work ethic. No vacations
were allowed during the Festival of Discovery as all hands were needed.
The five cross-trained employees on the septic side of the company,
owned by her mother, Earline Boggero, and sisters, Tracy Smith and
Laurin Boggero, covered the companys regular routes during the event.
COMPANY HISTORY
The crew includes, back row,
Boggeros grandfather, Nadell from left, Toney Gragg, Michael
Byrd, Robert Ware, Quintan
Boggero, started the business in 1938
Martin; front, from left, Earline
when he was 17. He purchased a Boggero, Lilly Partain, Wayne
piece of property and started offering
Smith, Dalton Reynolds, Ben
septic services. He converted the Partain and Gena Boggero.
accompanying gas station to a house
(now Boggeros office) for himself and his wife, Emily, who did the books.
Their son, Barry, started working alongside his father at a young
age. In 1965, Barry added portable restrooms to their service offerings
after getting a call from a contractor saying they were having trouble
finding someone to service their units.
Gena Boggero and her sisters also grew up in the business. When
her father decided to retire, he split the two sides of the company up,
and in 2005, she bought the portable restroom division.
(continued)
14
October 2015
spec material). This is the same stainless food manufacturers, hospitals, and
restaurants use. This metal will not rust or fail, it will last a lifetime.
Best is here to assist with equipment problems that may occur during
and after the job is finished. Feel free to call even if your product was not
built by Best, we are here to help and analyze the issue. If the time has
come for a new equipment give us a call we would be glad to assist you.
Dan Marek Plant Manager, Kathy Jackson Sales Manager, and Taylor
Wood Parts.
One of the biggest expenses you make for your business is your truck, and
body. Best manufacturers out of 304 stainless steel (No seconds or out of
All 304
Stainless
Steel
501-988-1905 800-288-2378
www.bestenterprises.net
www.youtube.com/bestentinc
Gena says her dad is never far from her mind. I keep a pair of his
work boots hanging up on the wall in my office so when I walk in the door
every morning Im reminded of the shoes I have to fill.
16
October 2015
units were over- or underused, which locations were better than others and
whether they had enough units.
THE MAIN EVENT
Greenwood is a small town (population 24,000) but has one of the
widest Main Streets in the country two rows of angled parking on each side,
with four traffic lanes and several rows of trees in between. All that space
was utilized July 10-11 when the street was closed for the annual Festival of
Discovery. The 90 teams competing in various barbecue and hash cook-offs
brought in their motor homes and set up their cooking gear on Thursday,
settling in for the duration. They never leave, Boggero says. Theyre there
beginning to end.
Nearly 40,000 attendees also enjoyed the musical side of the event
called Blues Cruise in which numerous blues bands performed at various
restaurants and outdoor stages. Other attractions included a carnival, hot
dog eating contest and vendor booths.
BY THE NUMBERS
To supplement restrooms at local businesses, the company provided 22
hunter-green Satellite Global units. Four were placed on each side of Main
Street, a few alongside street entrances and the rest sprinkled throughout.
Four Satellite ADA-compliant units were placed at each corner of the
festival. They also contracted with six vendors who wanted private units
(for which they provided locks and private use only signs). One Satellite
Global 1.5 they call the mommy unit was set up near the carnival along
with a Tuff Jon disability model hand-sanitizer stand. We like to use that
one because the dispenser sits lower so the kids can actually get the hand
sanitizer themselves, Boggero says.
The company also supplied six 350-gallon Tuff Jon holding tanks for
graywater and eight Tuff Jon double and single hand-wash stations. Boggero
is extra cautious because its a food festival. We always put chlorine tabs in
(continued)
Fragrance Accessories
Cleaners
800-338-3155
2015 Walex Products Company, Inc. All Rights Reserved.
Septic Treatments
www.walex.com
the sinks to make sure the water is sanitized in every way, shape and form,
she says. She also makes certain units never run out of paper towels or soap.
The company also donated six Tuff Jon hand-sanitizer stands to the effort.
LETS ROLL
The company started bringing in equipment on Wednesday using an
eight-unit Johnny Mover transport trailer from Stardusk Truck & Equipment
and a 2009 Dodge 4500 flatbed (equipped with an Abernethy Welding &
Repair 200-gallon waste/100-gallon freshwater
steel slide-in tank). They also used one of their
My guys know I
vacuum trucks and a 10-unit hauling trailer.
do not play when
Some were kept open for vendors arriving
Thursday, and the others were locked. The rest
it comes to my
were brought in Friday afternoon after the street
portable restrooms.
closed.
I tell them if I cant
Units on Main Street were removed early
Sunday morning before the street reopened. The
eat off that seat
rest were picked up early Monday.
KEEPIN IT CLEAN
Boggero and her team wearing safety
neon-yellow T-shirts were at the event
constantly checking and restocking equipment.
She stored supplies in her car and was able to
gENA BOggERO
get fairly close to the equipment from the back
side as most of it was situated along the outer periphery of the festival zone.
A few units were pumped and spruced up Friday morning. Then the team
worked through the night Friday to pump and clean all equipment, including
servicing the holding tanks twice as they got heavy use from contestants
who cooked all night. By Saturday afternoon competition winners were
announced and the festival started to wind down. The service team returned
early Sunday morning to pump and remove the holding tanks and about half
18
October 2015
the hand-wash stations and portable restrooms. The rest of the equipment
remained in place and were serviced and removed Monday morning.
The company used two service trucks, a 2012 Dodge Ram 5500 built inhouse by Partain with an 800-gallon waste/250-gallon freshwater aluminum
Progress tank from Engine & Accessory Inc., and a 2009 Isuzu NQR with a
550-gallon waste/200-gallon freshwater steel tank. They kept the Isuzu a
couple blocks away during the day in case of an emergency. Waste disposal
was at the Greenwood treatment plant.
Boggero has a pretty graphic cleanliness protocol: My guys know I do
not play when it comes to my portable restrooms. I tell them if I cant eat off
that seat when youre done you wont have a job. Its funny, but its not. They
use J & J Chemical Company products.
A LOT OF FUN
Despite the long hours and hard work, Boggero says the team is still
able to enjoy the festival. She gives the city a lot of credit for making their job
easier. If they were not so organized, trust me, I would not be sitting here
saying how great it is.
Perhaps the best time of the day is in the early morning hours. The
streets are quiet but not empty as cooking goes on all night long. These
guys have been up all night cooking, Boggero says, and theyll be like, Hey,
come on over, let me fix you a little something to take home with you. Its just
so much fun.
MORE INFO
Abernethy Welding & Repair, Inc.
800/545-0324
www.abernethywelding.com
Progress Tank
816/714-2600
www.progresstank.com
Satellite Industries
800/328-3332
www.satelliteindustries.com
$110,100
$79,760
promonthly.com
October 2015
19
W W E T T S P OT L I G H T
www.roncoplastics.net
400 Sizes Available
Wholesale Pricing Available
714-259-1385
20
October 2015
wwettshow.com
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PUMPS
Name of Pump
Recommended
Tank Size
(Gallon)
Number
of Vanes
(lbs)
Air, Fan
or Liquid
Cooled
RCF 250
1,200
27"
30
255
Fan
1,400
RCF 370
1,200
28.5"
35
385
Fan
1,400
RFC 500
Any
28.5"
35
450
Air
1,400
Masport Inc
6801 Cornhusker Hwy.
Lincoln, NE 68507
800-228-4510 402-466-8428
(f) 402-466-8355
customerservice@masportpump.com
www.masportpump.com
HXL2V
750
27"
30
96
Air
1,225-1,750
HXL3V
1,000
27"
30
110
Air
1,225-1,750
HXL4V
1,500
27"
30
150
Air
1,000-1,400
HXL 75V
2,500
27"
30
230
Air
1,000-1,300
27.5"
30
260
Air
1,100-1,400
29"
30
395
Fan/
Liquid
1,100-1,500
27"
20
507
Fan/
Liquid
850-1,150
Defender 500
27.5"
25
397
Ballast
Port
Cooled
900-1,200
Manufacturer
See ad
page 21
See ad
page 3
See ad
page 9
Fruitland Manufacturing
324 Leaside Ave.
Stoney Creek, ON L8E 2N7 Canada
800-663-9003 905-662-6552
(f) 905-662-5412
sales@fruitland-mfg.com
www.fruitlandmanufacturing.com
Application
Specific
Maximum
Vacuum
(Hg)
Maximum
Pressure
(PSI)
Net
Weight
RPM
Range
Dealers/Distributors
Pump Lines
Amthor International
237 Industrial Dr., Gretna, VA 24557
800-328-6633 434-656-6233 (f) 434-656-1101
bramthor@amthorinternational.com
www.amthorinternational.com
See ad
page 6
See ad
page 35
McKee Technologies
20 Martins Ln., Elmira, ON N3B 2A1 Canada
800-403-4305 519-669-1625 (f) 519-669-8331
info@vacutrux.com www.vacutrux.com
Wallenstein
See ad
page 41
See ad
page 27
See ad
page 10
24
2015 CoMPany
DireCtory
October 2015
Odor ControlGuaranteed!
877.764.7297
safetfresh.com
facebook.com/safetfresh
FILE
Making the
Right Moves
Ownership reboot, customer service focus and
technology upgrades position New Jerseys Johnny
On the Spot for growth By KeN WySOCKy
H
New Jersey
26
October 2015
FOR
GET
EMAIL NEWS
ALERTS
Go to promonthly.com/alerts and get started today!
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October 2015
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28
October 2015
LISTENING TO
FRONTLINE WORKERS
And they know itll be serviced on time
consistently, he adds. A high level of service
is a big competitive differentiator. The
company purchases cleaning, deodorizing
and paper products from Satellite, J & J
Chemical Company and Porta Pro Chem
Company.
Quality service brings another
important benefit: It enables the company
to charge higher rates. Thompson says
JOTS charges 15 to 20 percent higher rates
than some competitors, and customers
agree to pay that much because they
appreciate getting top-notch service.
Thompson also recognized early on
that treating employees well also led to
great customer service; happy employees
beget happy customers. That meant offering
JeSSe ThOmpSON
fair pay, empowering employees to make
decisions and putting high-potential employees on a solid career path. Then
they can see and feel that theyre creating positive change in a very exciting
business, he explains.
I was always very concerned about their concerns, whether it was
equipment, a job safety issue or a customer issue. I listened and tried very
hard to let them do it their way, he continues. Sometimes it costs us money
(continued)
Mid-State Tank
www.midstatetank.com
Contact: Gene for a quote or check on stock tanks
Flexible
and Affordable
Financing
Options
MAKE
more
HAPPEN
Financing for
New and Used Equipment
Trucks Tanks Trailers Toilets Cameras Jetters
Computer Hardware & Software
7 Church Road, Hatfield, PA 19440
Phone: 800.422.1844
Fax: 888.883.9380
Visit our website: www.libertyfg.com
promonthly.com
888-557-1460
www.hauleragent.com
October 2015
29
the high road often is the toll road. But Ive had a lot of luck listening to our
people allowing them to be the experts in their end of the business, which
gave me time to go and do something else.
TRUCKS AND TECHNOLOGY
With growth came increased demand for equipment. Today JOTS
owns more than 10,000 restrooms, mostly made by Satellite and PolyJohn
Enterprises. In addition, the company runs about 70 vacuum trucks built
out by Wee Engineer Inc., mainly in the 1,100-gallon waste/600-gallon
freshwater capacity range. Most of the trucks are built on Hino, International
or Freightliner chassis. The company also runs 15 Hino flatbed trucks, also
outfitted by Wee Engineer; they feature smaller pump/tank configurations,
30
October 2015
Above: Technician
Patrick Liptak uses his
service truck, built out by
Wee Engineer, to clean
restrooms along his
route.
Left: Robert Vreeland,
who specializes in
servicing restroom trailers
for Johnny On the Spot,
prepares to pump out
a JAG Mobile Solutions
luxury trailer placed at
Rutgers University.
mostly in the 600-gallon waste/250-gallon freshwater capacity range. Almost
all of the trucks rely on Battioni & Pagani S.p.A. pumps (National Vacuum
Equipment). In addition, the company also owns about 40 restroom trailers
from JAG Mobile Solutions, Advanced Containment Systems, Ameri-Can
and NuConcepts.
The company also believes in using advanced technology to increase
productivity. In that vein, Thompson cites Total Activity Control (TAC)
software from Clear Computing, specifically for the portable restroom
industry, as an effective cost-cutting tool. Among many other features, the
software helps operators generate efficient routes and set up billing for
multiple types of equipment, he says.
Doing these things manually just isnt scalable, he explains. It
would take a large team of employees to do what the TAC software does in
terms of routing, invoicing and customized report generation. The system
can also generate microlevel data, such as revenue by a specific zip code
or county or revenue produced by a specific unit, like ADA-compliant
restrooms, for example.
When were trying to make a decision about whether or not to buy
another trailer, we first want to know our existing trailers revenues, plus
break it down into revenue from different kinds of trailers, he says. Or
if were going to do a marketing campaign, TAC can show us where we
should be targeting our advertising efforts in, say, counties where we arent
generating much revenue.
GROWTH PLANS
After 34 years in the industry, Thompson decided to sell JOTS because
none of his three sons were interested in taking over the family business. It
became clear I needed an exit strategy, he says. So he started to vet both what he
calls strategic buyers and financial buyers; the former were portable restroom
operators interested in market expansion, while the latter were investment
companies interested in seeing the company continue to spin off revenue.
Thompson says he learned a lot along the way and had no clear-cut
MORE INFO
Advanced Containment Systems, Inc.
800/927-2271
www.acsi-us.com
Ameri-Can
574/892-5151
www.ameri-can.com
NuConcepts
800/334-1065
www.nuconcepts.com
PolyJohn Enterprises, Inc.
800/292-1305
www.polyjohn.com
(See ad page 43)
Clear Computing
888/332-5327
www.clearcomputing.com
Satellite Industries
800/328-3332
www.satelliteindustries.com
(See ad page 7)
Standard Options
3-Station Combo
2-Station Combo
4-Station Combo
6-Station
4-Station Combo
8-Station w/Sinks
16-Station
8-Station
GS-07F-0236V
October 2015
31
PSAI News
Karleen Kos is
executive director
of the Portable
Sanitation
Association
International. She
may be reached at
karleenk@psai.org
or 952/886-7416.
October 2015
ey, boss the customer says we need containment pans under our
units. Says they are required now. What do I do?
You cant put that porta-potty there! We cant have hazardous waste
on our job site!
Hello, PSAI? Have you heard anything about the EPA mandating stake
downs?
These conversations happen regularly in the world of portable sanitation. When you find yourself in the middle of one of them, it isnt usually a
good day.
In June, the PSAI published one of its periodic Special Circulars to
address the realities and the misconceptions you may encounter regarding
environmental safety requirements. Here are some highlights:
The U.S. Environmental Protection Agency does not have a specific,
prescriptive national law or rule pertaining to portable restrooms. What the
federal EPA mandates is a strategy for avoiding pollution on the construction
job site. To comply, contractors must create and submit a Stormwater Pollution Prevention Plan (SWPPP) to their state-level agency when applying for
a construction general permit. The state or local laws interpreting the EPAs
broad guidelines are what matter here.
Beyond
buckets
and blades.
FIND OUT HOW.
October 2015
IN THE GARAGE
October 2015
thats a Wrap!
EyE-catching tRucK and EquipmEnt gRaphics can supERchaRgE youR
maRKEting EffoRts and pRotEct vEhiclE finishEs at thE samE timE
By Ed Wodalski
inyl vehicle wraps seem to be everywhere these days on buses, trailers, cars and delivery vans so why not on your trucks or equipment?
Wraps can serve as a constant reminder of the services you offer. And if
you dont like the look of your black truck no problem just wrap it in blue.
Clear wraps can also add an extra layer of protection to your vehicles finish.
Upgrading the look of your trucks and equipment doesnt have to be
expensive. Prices can range from $100 for a simple name or logo to $3,000
or more for a full vehicle wrap. Cost often depends on the amount of surface
covered and complexity of the surface being wrapped: Is it straight and flat,
or does it have a lot of concave and convex surfaces?
Think of a wrap as a large vinyl graphic applied directly over the original paint of your vehicle. However, unlike paint, it can easily be updated or
removed, returning your vehicle to its original appearance at trade-in time.
Wraps are made from cast or calendered film and can last up to seven
years. The main difference between cast and calendered film is stretchability. Calendered film is best suited for flat applications, while cast easily negotiates curves and contours.
Vinyls are also available
in various textures such as
brushed steel that paint
cant simulate, says Ryan
Koth, owner of Wrap Right
in Tomahawk, Wisconsin,
who covered a showpiece
truck displayed at the 2015
Water & Wastewater Equipment, Treatment & Transport
(WWETT) Show.
Depending on complexity and size, it can take up to a
week to design, produce and
above: Wraps are made from
install a wrap. But once decast or calendered film and have
signed, it only takes the push
a life span of up to seven years.
of a button to duplicate. Koth
Calendered film is best suited
says wraps have grown in popfor flat applications, while cast
easily negotiates the curves and
ularity in the past decade, pricontours of a front fender.
marily because of the ability
to reproduce almost anything.
When vinyl graphics started coming out and you wanted
multiple colors, you would take a stock color vinyl and each
color would be a different layer of vinyl, he says. Now we can
print that on one sheet.
34
October 2015
promonthly.com
October 2015
35
Product Focus
October 2015
kuRiyaMa tigeRflex
aMphibian SolaRguaRd
Tigerflex Amphibian Solarguard
AMPH-SLR Series hose from Kuriyama of America is made with a specially formulated material to resist cracking that can result from exposure to
damaging UV light. The maker reports tests showing the Solarguard material
retained 97 percent of its original tensile strength after prolonged UV exposure. The safety yellow color provides high visibility on job sites. The heavyduty, polyurethane-lined hose will handle wet or dry materials. A static wire
is available in 6- and 8-inch I.D. sizes. 847/755-0360; www.kuriyama.com.
hoSe ReelS
coxReelS t SeRieS
Spring-driven stainless steel T Series hose reels from
COXREELS have an extra-large chassis with a dual
pedestal-style design and Super Hub that provides triple-axle support to reduce vibration and strengthen the
structural integrity of the reel. The reels are made from
electropolished stainless steel with stainless steel fluid
paths, offering noncorrosive performance in required
applications. 800/269-7335; www.coxreels.com.
(continued)
36
October 2015
Summit
Glacier II
EXCEPTIONAL QUALITY | Five Peaks has a history of producing high quality portable restrooms. We pioneered
the inclusion of standard features others only offered as expensive add-ons such as mirrors, a hover handle
and utility hooks. BETTER PRICING | From our elegant design to our service, know-how and responsible
manufacturing, its nice to know that Five Peaks products remain competitively priced. We offer quantity
discounts as well as specials and sales events. SUPERIOR DEPENDABILITY | Five Peaks units are designed
for years of maintenance free service. Durable enough to handle day-to-day service on construction sites yet
elegant enough to turn heads at special events.
Aspen
231.830.8099
866.293.1502
Made in U.S.A.
promonthly.com
October 2015
37
vacuuM puMpS
fRuitland ManufactuRing
eliMinatoR 250
The Eliminator 250 package from Fruitland
Manufacturing includes an RCF250 commercial and continuous-duty vacuum pump,
creating 180 cfm of vacuum. It includes a
heavy-duty and integral secondary shut-off, oil
catch muffler, drive coupling, vacuum/pressure gauge and all relief and drain
valves. Hydraulic or gearbox drive adapters make vacuum system hookup
easy. The package is compact, measuring 26 inches wide by 23 inches high, for
convenient installation on trucks with limited frame space. The pump has low
oil consumption and includes an automated oiling system with steel oil lines,
pump oil level sight gauge, vane gauging ports, anti-shock design and three
primary cooling phases. 800/663-9003; www.fruitlandmanufacturing.com.
jetS vacuuM aS
140Mb vacuuMaRatoR
The 140MB Vacuumarator pump for
vacuum toilet systems from Jets Vacuum AS has nearly 50 percent more
vacuum-generating capacity than its
predecessor, the 95MB, at a similar
size. It enables portable restroom operators to connect more vacuum toilets
to each pump. 800/789-1212; www.amsglobal.us.
38
October 2015
WaShdoWn puMpS
16
E
SAhVthe
wit
K
3-PA
rs
Colo
kentuckytank.com 1.888.459.8265
Featured In We provide
An Article? reprint options
TM
TM
May 2013
www.promonthly.com
February 2013
www.promonthly.com
FILE
MOJO
Nashvilles Brandon
McNeely brings special
events expertise to country
stars, backyard parties
Taking
a Bow
Page 10
Music City
the crew at Bucks Sanitary
provides service that sings
for oregon Music Festival
MOJO
Page 10
Entertainment: Just an Ole Boy Page 16 | Expo Eats: 10 to Try Page 38 | Attractions: Tip a Frosty Mug Page 30
February 25 - 28, 2013, Indiana Convention Center
Page 18
Page 18
coMpany history
In April 2012, Lisa and Scott Weld
bought Bucks for the second time. Their
first crack at it was in 1995 when Scotts
father heard the 20-year-old business was
having problems. The family made an oer
to the founder and operated it for four
years as an add-on to their trash and septic
service business. In 1999, when Welds
father retired, they sold it to a national
solid waste company. Weld went to work
for that company, then 10 years later tried
his hand again at self-employment in the
trash business. A few challenges cropped
up, but they turned out to be fortuitous,
says Lisa Weld.
Pricing
options
The very day we found out wed have to move our shop, somebody
In addition
to the
PoshPrivy
offers
price
came
through
the trailers,
door and
said, Do
youtwo
want
to packages.
buy BucksThe
back? It
basic
package
just the
trailerdoor
withopening,
toiletries.all
Forinan
additional
cost,
Mc-quickly
was
really aisdoor
closing,
the
same day.
They
Neely
provides
a signature
jumped
at the
chance. package, which includes flowers, fresh mints,
LED candles, indoor-outdoor rugs and a personalized chalkboard message.
Today their business is exclusively portable restrooms, serving the
He also
sets out amenity
baskets.
When
your got
niche
is special
events, you
100-mile-wide
Willamette
Valley.
Theyve
about
1,500 Satellite
Industries
mustunits
catertogray
highTufways
expectations
and meet
them,
says.ones for weddings, and
and Maxims
(and
a fewhewhite
green units for their University of Oregon tailgating; quack shacks, they call
Showafter
it offthe Oregon Ducks mascot), several ADA-compliant Freedoms
them
McNeely
uses PoshPrivys Liberties
website togive
customers aEngineering
virtual tour Crowd
and
wheelchair-accessible
an Ameri-Can
of his
restroom
trailers.trailer,
Our website
clean and
easy toStation
navigate.
We from
Pleaser
restroom
and twoissmaller
Comfort
trailers
Advanced
Containment
Systems, and
Inc.Pricing
About and
50 percent
of their
describe
our features
under Products
show them
in ourwork is
special
in 2012,
the U.S. Olympic
track-and-field
trials.
Gallery.
Ourevents,
trailersincluding,
offer so many
advantages,
and pictures
tell that story.
People look at photos of our trailers and say, Ive got to have that. Once we
roll in and set them up, they walk into something special.
Making connections
The Welds live in Sweet Home so theyve always had the hometown
Plush
interiors
advantage for the Jamboree and Bucks has done it since its beginning in
If anyone still has doubts about portable restroom luxury after study1996. They feel confident theyll retain the work as long as they provide good
ing the online photos, McNeely offers guided tours of the trailers and their
service and a reasonable price.
luxurious interiors at his storage site. Some customers just need to see
things in person to be convinced, and I have no problem with that, he
says.the
ButMain
that doesnt
happen too often. When it does, though, it allows
event
McNeely In
to discuss
possible
upgrades
as Home
clients came
inspectupthewith
trailers.
the early
90s, when
Sweet
an idea to help
fund civic projects, this little town asked a big star to perform at their first
Lets roLL
I want
to be part get
of my
campground,
these six,
clients event Im genuinely
go to another campground,
interested
in being part of
a great
reunion or
get wedding,
these eight.
whatever. When you deal with
Scott Weld
brides and brides mothers, they
want the best. This is not just a
business proposition for them.
Brandon Mcneely
<<<portable
The Bucks
team includes,
from and
upscale
sanitation
company,
left, Milah Weld, Susie Sieg, Josh
the trip
reinforced
thatScott
his Weld
business
Wooley,
Sten Weld,
and idea
was solid.
Eric Brownrigg.
In January 2012, McNeely and his
^^^ As part of PoshPrivys
wife, Kristeen, put his plan into action. He
Signature Service, Brandon
McNeely places flowers and a
takes a conservative approach to building
country music
festival.
Surprisingly, Wynonna Judd said yes and the festival
personalized
chalkboard
message
PoshPrivy.
business
is a baby
right
attracted top
ever since.
In 2012,This
the 9,000
residents
welcomed
of has
congratulations
in histalent
Comforts
and
we want
paywas
forback
everything
visitors August 3-5, most ofnow,
whom
camped
out.to
Judd
to help
of 40,000
Home trailer.
as we go,along
he says.
dont
believe
in
celebrate the Jamborees 20th anniversary,
with I
Rascal
Flatts,
Dierks
assuming
debt.performers
Ill get where
I want
to on
go
Bentley, the Charlie Daniels Band,
and enough
for 22
shows
bytwo
adding
one
or two
trailers atincluded
a time asbeer
I can
pay
for them.
stages.
Other
attractions
and
wine
gardens, merchandise
booths
and abought
kids zone.
The event
is held
in a in
no-facilities,
McNeely
his first
restroom
trailer
early 201220-acre
from a park-like
portable
setting near
the edge
of the picturesque
town. some inventory. This 6-byrestroom
company
in Michigan
that was shedding
8-foot restroom trailer which he calls The Petite includes a 300-gallon
internal
waste tank and a 125-gallon onboard freshwater tank. McNeely
By the nuMBers
brought the two-stall 2010 Comforts of Home trailer back to Nashville, and
The company brought in 265 units (20 Maxims, 10 Freedoms, 20
then remodeled it. It was our first unit, so I wanted to make sure it had a
Liberties, one Standing Room Only urinal unit, and the balance Tufways),
modern, upscale look and feel, McNeely says.
three restroom trailers, and 73 hand-wash stations (half Satellite Industries
He
started
the
makeover
by
removing
the
units
free-standing
pedestal
Waves from the companys inventory, the rest PolyPortables, Inc. Tag
Alongs
sink,
replacing
vinyl for hardwood-style flooring, then installing designer
rented
from a colleague).
lighting, floating vanities and automatic touchless faucets. To finish, he
Some 115 units, including five handicap-accessible, were set up at the
repainted the interior with an up-to-date color scheme.
main venue a few at bus stops, the hospitality center, and parking lots,
he bought
a new
2012
three-stall
Pal restroom
trailer
from were
Rich
butNext
the bulk
in large
banks,
along
with sixPorta
to eight
hand-wash
stations,
Specialty
Trailers.
The
13- footofrestroom
trailer
whichplaced
he calls
The
Polished
placed at
the four
corners
the facility.
The crew
the
ACSI
trailers
has
400-gallon
waste tank
and
105-gallon freshwater
tank.
neara the
stage forinternal
the performers
and
thea Ameri-Can
Engineering
trailer in
fallcourt/beer
2012, McNeely
added
Plush,
anunit.
Alpha Mobile Solutions
theIn
food
garden,
alongThe
with the
urinal
Signature
Series
featuring
two private
womens
rooms and
one banks
room
Thirty
units3and
six hand-wash
stations
were arranged
in two
forat men.
It comes
with venue.
a 500-gallon
internal
tankwas
andtaken
125-gallon
a smaller,
adjacent
The rest
of the waste
inventory
to 23
freshwater
tank.Thirteen
Each restroom
features
including
vessel sinks,
campgrounds.
units were
rentedamenities
to individual
campsites.
If people cant find you quickly with Google, you dont exist.
In one sense, Weld was an old pro at this event, so it was pretty much
And
once they find you, your website must instantly project
business as usual, he says. On the other hand, the size and scope had
your
brand
and what
youre
all about.
have
to sayin 60
changed
significantly
over
the years
their You
first dont
year, they
brought
units forbut
oneyou
venue
andtofour
That was the most difficult
much,
have
saycampgrounds.
it right.
thing for me, he says. So I had to get my act together. He quickly got his
Brandon
Mcneely
arms around
it. Youve got to just scratch your head and kick it in gear and
go. We didnt stop moving all weekend.
McNeely puts himself at the center of the business as the contact person
and chief problem-solver. He handles all email communication, and every
call placed to PoshPrivy routes to his personal phone.
I want to be part of my clients event, he says. I take time to make
them feel comfortable with me, and assure them Im genuinely interested
in being part of a great wedding, reunion or whatever. When you deal with
brides and brides mothers, they want the best. This is not just a business
proposition for them.
McNeely believes PoshPrivys website and targeted email campaigns
play key roles in establishing and building the companys unique brand. His
maxim is Redefining the portable restroom experience. That starts with
a clean, simple website that projects PoshPrivys upscale niche. He also
works hard to ensure the company pops up prominently when people search
for upscale portable restrooms on Google or other Internet search engines.
the teaM
Scott Weld
(continued)
Glove
Test
Results
The
White
Producing
POSTERS
(continued)
OUTDOOR EVENTS
If people cant find you quickly with Google, you dont exist, McNeely
says. And once they find you, your website must instantly project your
brand and what youre all about. You dont have to say much, but you have
to say it right.
That doesnt mean McNeely just flipped a switch and waited for
business to build. He also networks with job-related companies to spread
his message by word-of-mouth.
I started going around to party-tent rental companies because our
business is mostly geared toward outdoor
events, McNeely says. Probably 70 percent
of our business (has been) from their
referrals.
At the same time, he targeted event
planners to raise awareness of PoshPrivy.
For that, targeted emails generate results.
I spent a couple of days compiling an
email list of every event planner I could find
around Nashville and middle Tennessee,
McNeely says. I use a service called
are lined
up and
ready
to design
go before
the
^^^ Satellite Industries Tufway restrooms
MailChimp,
which
helps
me
letters
Oregon Jamboree, complete with lighting
strung
the front who
of themight
units.need my
to target
eventinplanners
restroom trailers. MailChimp works much
better than traditional mail. Event planners
need to think of you when giving portable
^^^ McNeely adjusts the
restroom options to their clients.
wastewater outlet valve on one
of his restroom trailers.
Finally, McNeely who doesnt own
a vacuum truck partners with a local
company to pump out the trailers before hauling them home from the event
site. Most of the events we service last a half-day or so, which means we
usually dont have to pump them until theyre ready to be removed, he
explains. Its less trouble for everyone if we get them pumped on the job
site right after the event.
SELL YOURSELF
All the while, McNeely builds business through face-to-face contact.
Once were in touch with companies that can help us, I try to meet with the
owners and essentially sell myself and our product to them, he said.
Part of selling himself means being an expert in the field. Before
launching his venture, McNeely joined the Portable Sanitation Association
International and attended its annual convention and trade show in 2011. While
there, he attended seminars and talked with experts to broaden his knowledge.
helpshe
outjoined
her fathers
crew, keeping
restrooms
and hand-wash
MoreWeld
recently,
the National
Association
of Catering
and Events
^^^ Milah
stations
with
soapevents
and paper
theservice
Oregonthem.
Jamboree,
includto
learn stocked
all he can
about
andproducts
how bestatto
He also
plans
ingjoin
these
Wave
sinks from
Satelliteand
Industries.
to
the
Tennessee
Wedding
Events Specialists Association this year.
The more I can network with experts in those areas people who also need
my trailers the more Ill learn, and the more ideas and referrals Ill get.
Meanwhile,
MORE
INFO he provides personal touches to complement his restroom
trailers. That includes mints, amenity baskets, flower bouquets in the
Advanced
Containment
Progress
Inc. message for the
womens
side
of the trailers,Masport,
a personal
brideVactruck
and groom on
Systems, Inc.
800/467-5600
800/228-4510
a chalkboard,
that illuminate the path to
the trailers after dark.
800/927-2271 and tiki lightswww.masportpump.com
www.progressvactruck.com
www.acsi-us.com
After all, the more McNeely does to make his portable restrooms
Industries
Technologies
pleasing, and perhaps evenMcKee
memorable,
the -greaterSatellite
the chance
hell never
Ameri-Can
Explorer
Trailers
have
to workEngineering
from the confines
of an
office cubicle. 800/328-3332
574/892-5151
www.ameri-can.com
MORE INFO
866/457-5425
www.mckeetechnologies.com
Starting At
35
TM
FILE
COVER STORY
Music City
www.satelliteindustries.com
Nashvilles Brandon
McNeely brings special
events expertise to country
stars, backyard parties
Alpha
Solutions Inc.
Comforts of Home Services Inc. Rich
Specialty Trailers
Lely Mobile
Manufacturing,
Workmate/FMI
Truck
877/789-1213
260/593-2279
630/906-8002
800/334-2763
Sales & Service
PolyPortables, Inc.
www.richrestrooms.com
www.cohsi.com
www.alphamobilesolutions.com
www.lelyus.com
800/927-8750
800/241-7951
(See
ad page 19)
www.fmitrucks.com
www.polyportables.com
(See ad page 33)
(continued)
(continued)
Page 10
Reprinted with permission from PRO / February 2013 / 2013, COLE Publishing Inc., P.O. Box 220, Three Lakes, WI 54562 / 800-257-7222 / www.promonthly.com
Music City
LASER
REPRINTS
Starting At
ELECTRONIC
REPRINTS
May 2013
www.promonthly.com
10
MOJO
MOJO
An estate manager for a country star in
Nashville saw the potential for restroom
trailer service and dialed in to land exclusive
outdoor events. By PaTrICK dUrKIn
Producing
Results
(continued)
I want to be part of my
clients event Im genuinely
interested in being part of
a great wedding, reunion or
whatever. When you deal with
brides and brides mothers, they
want the best. This is not just a
business proposition for them.
Porta Pal unit from
^^^ McNeely runs a power cord to his
Brandon Mcneely
Rich Restrooms. Music City customers organizing backyard
weddings and special events want a lot of amenities when
shopping for portable sanitation units.upscale portable sanitation company, and
the trip reinforced that his business idea
OUTDOOR EVENTS
If people cant find you quickly with Google, you dont exist, McNeely
says. And once they find you, your website must instantly project your
brand and what youre all about. You dont have to say much, but you have
to say it right.
That doesnt mean McNeely just flipped a switch and waited for
business to build. He also networks with job-related companies to spread
his message by word-of-mouth.
I started going around to party-tent rental companies because our
business is mostly geared toward outdoor
events, McNeely says. Probably 70 percent
of our business (has been) from their
referrals.
At the same time, he targeted event
planners to raise awareness of PoshPrivy.
For that, targeted emails generate results.
I spent a couple of days compiling an
email list of every event planner I could find
around Nashville and middle Tennessee,
McNeely says. I use a service called
MailChimp, which helps me design letters
to target event planners who might need my
restroom trailers. MailChimp works much
better than traditional mail. Event planners
need to think of you when giving portable
^^^ McNeely adjusts the
restroom options to their clients.
wastewater outlet valve on one
of his restroom trailers.
Finally, McNeely who doesnt own
a vacuum truck partners with a local
company to pump out the trailers before hauling them home from the event
site. Most of the events we service last a half-day or so, which means we
usually dont have to pump them until theyre ready to be removed, he
explains. Its less trouble for everyone if we get them pumped on the job
site right after the event.
SELL YOURSELF
All the while, McNeely builds business through face-to-face contact.
Once were in touch with companies that can help us, I try to meet with the
owners and essentially sell myself and our product to them, he said.
Part of selling himself means being an expert in the field. Before
launching his venture, McNeely joined the Portable Sanitation Association
International and attended its annual convention and trade show in 2011. While
there, he attended seminars and talked with experts to broaden his knowledge.
More recently, he joined the National Association of Catering and Events
to learn all he can about events and how best to service them. He also plans
to join the Tennessee Wedding and Events Specialists Association this year.
The more I can network with experts in those areas people who also need
my trailers the more Ill learn, and the more ideas and referrals Ill get.
Meanwhile, he provides personal touches to complement his restroom
trailers. That includes mints, amenity baskets, flower bouquets in the
womens side of the trailers, a personal message for the bride and groom on
a chalkboard, and tiki lights that illuminate the path to the trailers after dark.
After all, the more McNeely does to make his portable restrooms
pleasing, and perhaps even memorable, the greater the chance hell never
have to work from the confines of an office cubicle.
MORE INFO
Alpha Mobile Solutions
Comforts of Home Services Inc. Rich Specialty Trailers
260/593-2279
877/789-1213
630/906-8002
www.richrestrooms.com
www.alphamobilesolutions.com www.cohsi.com
(See ad page 19)
Starting At
25
Systems
PORTABLE SEPTIC
RECEIVING
. . .STATIONS
. . . .
oN locAtIoN
COVER STORY
Taking
a Bow
Music City
ScreencO
www.promonthly.com
Aluminum &
Stainless Construction
n Affordable n No Moving Parts
n Screens That Really Work
n Gravity Off-Load At 500 GPM
NEW
Mini
Dual Screen
Authorized Distributor
HOSE AND
HANDLE-TECH
PIPE HANDLES
n
n
Increased Productivity
n Reduces Fatigue & Injuries
n 1 1/2" to 6" sizes
promonthly.com
October 2015
39
I N D U S T RY N E W S
I N D U S T RY N E W S
PRODUCT NEWS
BJ3 Industries,
purchased
theClydette,
original through
Lely Tank
andholding
Waste company,
Solutions
Bill Jones and
his wife,
their
company
in
Wilson,
North
Carolina.
Jones
remains
president
and
business
BJ3 Industries, purchased the original Lely Tank and Waste Solutions
development
director
of
the
combined
operations,
with
Clydette
heading
company in Wilson, North Carolina. Jones remains president and business
the
administrative
and
internal
operations
divisions.
Jones
purchased
Lelys
development director of the combined operations, with Clydette heading
Temple,
Texas,
operation
in
2010.
the administrative and internal operations divisions. Jones purchased Lelys
Temple, Texas, operation in 2010.
Extra!
Extra!
one of
the Gibb,
top 10CFO
human
resource
professionals
of the trailers,
year by was
the Society
David
of Benlee,
manufacturer
of roll-off
named
of
Human
Resource
Professionals
in
Michigan.
Gibb
also
was
named
CFO
one of the top 10 human resource professionals of the year by the Society
of Human
the yearResource
for a midsized
company
in
the
Raleigh-Durham
area
of
North
Professionals in Michigan. Gibb also was named CFO
Carolina
by for
Triangle
Business
Journal.in the Raleigh-Durham area of North
of the year
a midsized
company
Carolina by Triangle Business Journal.
Online Exclusives at
www.promonthly.com/online_exclusives
www.wwettshow.com | 866.933.2653
Water & Wastewater Equipment, Treatment & Transport Show
40
October 2015
CLASSIFIED ADVERTISING
October 2015
MARKETPLACE
ADVERTISING
Businesses
Surco
THE SLIDE IN
WAREHOUSE
Profitable 10+ years portable toilet
company for sale in Central Texas. 290
toilets in service. 2013 Hino truck. Administrative help available through transition if needed.
325-388-4044
admin@centexww.com T10
Portable Toilet
Deodorant
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PORTABLe ResTROOMs
OFI potties for sale - $50 each. Approximately
150 units. Some nice, some not. Approximately 50 various plastic units - $75 each. Slide-in
unit (no pump or motor) great shape - $200.
Approximately 20 OFI handicap units for sale
- $150 each. Email aaportapottys@gmail.com
or text 606-831-5314.
(T11)
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39.99
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Side Engine Style
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Made in Italy
Industrial Duty
290 Alpha
Drive, Pittsburgh PA 15238
800.556.0111
800.556.0111
412.252.7000
surcopt.com
surcopt.com
watercannon.com
800.333.9274
888.445.4892
Pac-Mac PR-15 dual-service portable restroom service unit for sale. 2016 Hino 268
chassis with 1,500-gallon carbon-steel
tank split 1,100/400, dual hose reels, Burks
DC10, dual dropdown workstations, and dual
polished aluminum toolboxes. Please call
Jimmy at 601-670-5238 or mckee.jimmy@
keithhuber.com. Units in stock with affordable pricing.
(T12)
Keith Huber Princess on 1996 Ford F700
with Masport pump. 1,100-gallon waste
tank & 400-gallon fresh tank. Truck runs
great still on daily route. $19,500. Email
mroussel@matrixservice.com or contact
Mark @ 504-415-6067
(T10)
PORTABLe sinKs
FRAGRANCE
FRAGRANCE
Fr e e S e r v i c e R e m i n d e r S o f t w a r e . c o m ,
Fr e e S e r v i c e D i s p a t c h S o f t w a r e . c o m ,
FreeRouteManagementSoftware.com.
(T10)
FRAGRANCE
F R A G R A N C EF R A G R A N C
F RE A G R A N C E
FRAGRANCE
COMPuTeR sOFTWARe
FRAGRANCE
ROTATING
TURBO
NOZZLES
49 PolyJohn 4-station sinks and one 2-station sink. Tan and grey in color. All in excellent condition and have been stored inside.
Some have never been used. Asking $400
OBO. Contact Ben @ 417-257-3427 or email
at bkellyscs@gmail.com
(T10)
sLide-in uniTs
WAnTed
BEST Enterprises 2008 stainless steel slidein unit. Great shape. Model GH400/200.
400-gallon waste & 200-gallon fresh. Honda
electric start. $8,500. With truck 1999
Dodge 3500, 5.9 Cummins diesel. $9,500.
Email mroussel@matrixservice.com or contact Mark @ 504-415-6067
(T10)
promonthly.com
October 2015
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