Quiz Of CHAPTER 1

Introduction To Research
Question 1
Scientific research can be described as a systematic and organized effort to investigate
a specific problem encountered in the work setting, that needs a solution.
A) True
B) False (correct)
Question 2
Research done with the intention of applying the results of the findings to solve specific
problems currently being experienced in an organization is called applied research.
A)True (Correct)
B) False
Question 3
Research done chiefly to make a contribution to existing knowledge is called applied
research.
A)True
B)False

(Correct)

Question 4
Applied research has little scientific relevance.
A)True (Correct)

B)False
Question 5
Being

Knowledgeable about research and rsearch methods helps professional

managers to discriminate good from bad research.

A) True (correct)
B) False

Question 6
The manager should make sure while hiring researcher or consultants that the roles and
expectations of both parties are made explicit.
A) True (correct)
B) False
Question 7
An advantage of engaging in an external team to do the research project is that the
external team would stand a better chance of being readily accepted by the employees
in the subunit of the organization where research needs to be done.
A) True
B) False (correct)
Question 8
An advantage of engaging in an internal team to do the research project is that the team
would require much less time to understand the structure,the philosophy and
climate,and the functioning and work systems of the organization
A) True (correct)
B) False

Question 9
A disadvantage of engaging in an external team to do the research projest is that certain
organizational biases of the research team might in some instance make the findings
less objective and consequently less scientific.
A) True
B) False (correct)
Question 10
Ethical conduct applies to the researchers who undertake the research, but also to the
respondents who provide them with the necessary data.
A) True (correct)
B) False
Question 11
The main distinction between applied and basic business research is that the later does
not have to be carried out in a scientific manner.
A) True
B) False (correct)
Question 12
Identifying the critical issues, gathering relevant information,analyzing the data in ways
that would help decision making , and implementing the right course of action, are all
facilitated by understanding business research.
A) True (correct)
B) False
Question no 13

Knowledge gained by the findings of basic research can be applied by organizations to

solve their own problems.
A) True (correct)
B) False

Quiz Of CHAPTER 2
Scientific Investigation

Question 1
Precision related to science investigating refers amongst other to :
1.The probability that our estimation are correct
2.the idea that a simple model that explain a certain phenomenon has preference over a
complex model
3.the closeness of the finding to teality based on a sample ( correct)
d.the fact that study has a good theoretical base
QUESTION 2
Parsimony as a character of scientific investigation refers to?
a.the probability that our estimation are correct
b. the idea that a simple model that explain a certain phenomena has preference over a
complex model (correct)
c. the fact that finding are generalizable

d.the fact that an investigation has a clear theoretical foundation

QUESTION 3
Which of the following characteristics are both related to rigor of investigation :
a.A good theoretical base and a sound methodological design ( correct)
B. precision and confidence
C. objectivity and parsimony
D.induction and deduction
QUESTION 4
A deductive investigation starts with an observation of empirical data.
A. True
B. False ( correct)
QUESTION 5
An inductive investigation is based on theoretically reasoning.
A true
B false ( correct)

QUESTION 6

Case studies involve in depth ,contextual analyses of similar situations in other

organization where the nature and definition of the problem happen to be same as
experienced in the current situation
A TRUE ( correct)
B FALSE
QUESTION 7
Case studies play an important role in the hypothetico-deductive method
A TRUE
B FALSE (correct)
QUESTION 8
Induction is the process of drawing conclusion based on (an interpretation of ) the result
of data analysis
A TRUE
B FALSE ( correct)
QUESTION 9
Objectivity refers to the closeness of the finding to reality based on a sample
A TRUE
B FALSE ( correct)

QUESTION 10

It is imperative to meet hallmarks of science in full even though comparability

consistency, and wide generalizability are often difficult to obtain in research
A TRUE
B FALSE ( correct)
QUESTION 12
Theory testing (deduction) is an essential part of the research process where as theory
generation (induction) is not.
A TRUE
B FALSE ( correct)
QUESTION 13
The action research methodology is most appropriate while effecting planned changes
A true ( correct)
B false
QUESTION 14
Action research is constantly evolving project with interplay among problem,solution,
effects or consequences, and new solution.
A TRUE (correct)
B FALSE
QUESTION 15

Hypothesis testing is deductive in nature because we test if a general theory is capable

of explaining a particular problem
A TRUE ( correct)
B FALSE

Quiz Of Chapter 3
The research process: the broad problem area and
defining the problem statement

QUESTION 1
A literature survey ensures that the reliability and validity of the findings of the current
research are enhanced.
A) True
B) False (correct)
QUESTION 2
One of the objectives of preliminary research is that one does not run the risk of
reinventing the wheel.
A) True (correct)
B) False
QUESTION 3
A frequent problem in terms of feasibility is that the problem statement is too narrow in
scope.
A) True

B) False (correct)
QUESTION 4
The quality of a literature review depends on cautious selection and reading of books,
academic and professional journals , reports , theses , conference proceedings ,
unpublished manuscripts , and the like.
A) True (correct)
B) False
QUESTION 5
Conference proceedings are very up to date, and for this reason this information source
is quite valuable if you are working in a relatively new area or domain.
A) True (correct)
B) False
QUESTION 6
PhD theses often contain an exhaustive review of the literature in a specific area.
A) True (correct)
B) False
QUESTION 7
The quality of the journal that published an article is an indicator of the quality of a
research article.
A) True (correct)
B) False
QUESTION 8
Data gathered through existing sources are called secondary data .

A) True
B) False (correct)
QUESTION 9
A problem statement is a clear, precise and succinct statement of the specific issue that
a reasearcher wishes to investigate.
A) True (correct)
B) False
QUESTION 10
There are three key criteria to access the quality of the problem statement : it should be
parsimonious, feasible, and testable.
A) True
B) False (correct)
QUESTION 11
A problem can be defined as any solution where a gap exists between the actual and
the desired ideal states.
A) True (correct)
B) False
QUESTION 12
Online databases display only the bibliographic citations that is the name of the author ,
the title of the article, source of publication , year, volume and page numbers.
A) True
B) False (correct)
QUESTION 13

Articles and books that were written thirty or even forty years ago should always be
included in the literature review.
A) True
B) False (correct)
QUESTION 14
Which of the following does not represent a criterion for assessing the value of articles
or books?
A)
B)
C)
D)

The relevance of the issues that are addressed in the article or book.
The stature of the author of the article or book (correct)
The importance of a book or article in terms of citations
The year of publication of the article or book.

Question 15
From an academic perspective research is relevant if nothing is known about a topic.
A) True
B) False (correct)

Quiz Of Chapter 4
The Research Process: Theoratical Framework and
Hypothesis development
Question 1
Examples of variables are age, need for cognition, and power distance.
A) True (correct)
B) False
Question 2

Need for cognition can differ at various times for the same object or person,or at the
same time for different objects or person.
A) True (correct)
B) False
Question 3
A theoretical framework represents your beliefs on how certain phenomena(or variables
or concepts)are related to each other (a model) and an explanation on why you believe
that these variables are associated to each other (a theory).
A) True (correct)
B) False
Question 4
The process of building a theoretical framework includes an operationalizaton of the
concepts or variables in the model.
A) True
B) False (correct)
Question 5
A __________ has a strong contingent effect on the independent variable-dependent
variable relationship.
A)
B)
C)
D)

Moderating variable (correct)

Mediating variable
Intervening variable
Confounding variable

Question 6

A hotel manager believes that customer satisfaction a positive effect on customer

loyalty.In turn ,He thinks that customer satisfaction increase when the employees of the
hotel are responsive to customer needs and the hotels physical facilities are visually
appealing.What would be the intervaning variable here?
A)
B)
C)
D)

Responsiveness
Service Quality
Customer satisfaction (correct)
Customer Loyalty

Question 7
A research study indicates that the willingness of the employees to learn new ways of
doing things is not influenced by the quality of the training progams offered by the
organization to all people without any distinction.Only those with high growth needs
seem to have the yearning to learn to do new things through specialization training.In
this study growth needs is the:
A)
B)
C)
D)

Independent variable
Depedent variable
Moderating variable (correct)
Mediating variable

Question 8
One of the conditions that should be met to establish that a change the independent
variable causes a change in the dependent variable is that bthe independent and the
dependent variable should covary:in other words,a change in the dependent variable
should be associated with a change in the independent variable.
A) True ( correct)
B) False
Question 9

Another term for dependent variable is predictor variable.

A) True
B) False (correct)
Question 10
The theoretical framework is a logically developed,described,and elaborated network of
association among the variables deemed relevant to the problem situation.
A) True (correct)
B) False
Question 11
The

theoretical

framework

is

identified

through

such

processess

as

interviews,observations,and literature survey.Experience and intuition alsi guide in

developing the theroetical framework.
A) True (correct)
B) False

Question 12
A theory attempts to explain relationships between the variables in your model:an
explanation should be provided only for the most important relationships that are
theorized to exist among the variables.
A) True (correct)
B) False

Question 13
Theory is needed in basic research and in applied research.

A) True (correct)
B) False
Question 14
Another term for moderating variable is mediating variable.
A) True
B) False (correct)
Question 15
Women are smaller than menis an example of a directional hypothesis.
A) True (correct)
B) False

Quiz Of Chapter 5
The Research Process: Elements Of Research Design
Question 1
Which of the following is most suitable when the objective of a study is explain the
nature of certain relatonships,or establish the differences among groups or the
independencen of two or more factors in a situation?
A)
B)
C)
D)

Exploratory research
Descriptive research
Hypothesis testing (correct)
Experimental research

Question 2
What cannot be seen as purpose of a descriptive studty?
A) Understaning the dependent variable (correct)
B) To understand the characteristics of a group in a given situation

C) To offer ideas for further probe and research

D) TO help make certain simple decisions (such as how many and what kinds of
individuals transferred from one departmemt to another).
Question 3
A bank manager wants to have a profile of the individuals who have loan payments
outstanding for 6 months and more.It would include details of their average
age,earnings,nature of occuption,full-time/part time employment status,and the like,This
might help him to elicit further information or decide right away on the types of
individuals who should be made ineligible for loans in the future.
In this case the most suitable method of investigation is:
A)
B)
C)
D)

Exploratory research
Descriptive research (correct)
Hypothesis testing
Experimental research

Question 4
A marketing manager wants to know if the sales of the company will increase if he
doubles yhe advertising dollars.In this case the most suitable method of investigation is:
A)
B)
C)
D)

Exploratory research
Descriptive research
Hypothesis testing (correct)
Experimental research

Question 5
Methodological rigor increases as we move progessively from an exploratory study to a
hypothesis-testing study,and with this,the costs of research also increases.
A) True (correct)
B) False

Question 6
The extent of interference by the research with the normal flow of work at the workplace
has a direct bearing on whether the study undertaken is causal or correlational.
A) True (correct)
B) False
Question 7
A causal study is conducted in the natural environment of the organization with
minimum interference by the researcher with the normal flow of work.
A) True
B) False (correct)
Question 8
Correlational studies done in organizations are called field experiments.
A) True
B) False (correct)
Question 9
Studies conducted to establish cause-and-effect relationship using the same natural
environment in which employees normally function are called field studies.
A) True
B) False (correct)
Question 10
The unit of analysis refers to the levels of aggregation of the data collected during the
subsequent data analysis stage.
A) True (correct)

B) False

Question 11
___________ studies are also necessary when some facts are known,but more
information is needed for developing a viable theoretical framework.
A)
B)
C)
D)

Exploratory (correct)
Descriptive
Causal
Experimental

Question 12
Whether a study is a causal or a correlation one depends on the way the questionnaire
is structured.
A) True
B) False (correct)
Question 13
The number of respondents that fill in a questionnaire determines the unit of analysis.
A) True
B) False (correct)
Question 14
A study can be done in which data are gathered just once,perhaps over a period of days
or weeks or months,in order to answer a research question.such studies are called
longitudinal studies.
A) True
B) False (correct)

Question 15
Data were collected from stock brockers between April and June of last year to study
their concerns in a turbulent stock market.Data with respect to this particular research
had not been collected before,nor will they be collected again from them for this
research.
This is an example of a:
A)
B)
C)
D)

Cross-sectional study ( correct)

Longitudinal study
Exploratory study
Case study

Question 16
Knowledge of research design details also helps managers to study and intelligently
comment on research proposals.
A) True (correct)
B) False

Chapter no 6
Measurement of Variables
Question no 1
Measurement is the assignment of numbers or other symbols to objects.
A) True
B) False (correct)
Question no 2
Objectives include:

A)
B)
C)
D)

Restaurants, persons, and shopping enjoyment

Shops, tooth paste, and service quality
Persons, industries, and countries (correct)
Strategic Business Units, cars, and job satisfaction

Question no 3
Examples of characteristics of objects are:
A)
B)
C)
D)

Motivation to work, need for cognition, and loyalty proneness (correct)

Restaurants, cars, and service quality
Job satisfaction, need for cognition, and Chief Financial Officers
Arousal seeking tendency, strategic business unit, and job satisfaction

Question no 4
Reduction of abstract concepts to render them measurable in a tangible way is called
coding.
A) True
B) False (correct)
Question no 5
Operationalizing is done by defining the behavioral dimensions, facets, or properties
denoted by the concept.
A) True
B) False (correct)
Question no 6
Operationalizing a concept involves a series of steps.
1. Assess the validity and reliability of the measurement scale.
2. Develop an instrument ( one or more items or questions) that actually measures
the concept that one wants to measure.
3. Come up with a definition of the construct.
4. Develop a response format.

What is the correct order?

A)
B)
C)
D)

1-4-2-3
4-2-1-3
3-2-4-1 (correct)
3-1-4-2

Question no 7
Operationalizing a concept consists of delineating the correlates of the concept.
A) True
B) False (correct)
Question no 8
You cannot measure objects; you measure_________ of objects.
A)
B)
C)
D)

Dimensions and elements

Attributes (correct)
Dimensions
Elements

Question no 9
A hospital administrator wants to examine the stress experienced by the nursing staff.
Which of the following statements is correct?
A)
B)
C)
D)

The hospital is the object; stress is the attribute

The nursing staff the object; stress is the attribute (correct)
Stress is the object; the hospital is the attribute
Stress is the object; the nursing staff is the attribute

Question 10
Which of the following variables has to be operationalized?
A) Age

B) Work unit
C) Hunger (correct)
D) None of the above
Question no 11
Driven by work is _______________ 0f achievement motivation.
A)
B)
C)
D)

A correlate
An attribute
A dimension (correct)
None of the above

Question no 12
Which of the following is a concept?
A)
B)
C)
D)

Thirst
Achievement motivation
Happiness
All of the above (correct)

Question no 13
The construct achievement motivation is a typical example of a construct that must be
operationalized because it is an abstract and subjective concept.
A) True ( correct)
B) False