Pastry Shop PDF
Pastry Shop PDF
Pastry Shop PDF
PASTRY SHOP
TABLE OF CONTENTS
1
PROJECT DESCRIPTION..................................................................................... 2
PRODUCT STRATEGY.......................................................................................... 3
MARKET ANALYSIS:............................................................................................ 3
4.1
LOCAL MARKET ................................................................................................... 3
4.2
MAIN COMPETITION ............................................................................................. 4
4.3
TARGET MARKET ................................................................................................. 4
4.3.1
Pastry shop and Chocolate......................................................................... 4
4.3.2
Ice cream and Merry Cream....................................................................... 5
4.4
SWOT ANALYSIS ................................................................................................ 6
MARKETING PLAN............................................................................................... 7
5.1
5.2
5.3
PRICING ............................................................................................................... 7
SALES CHANNELS................................................................................................. 7
ADVERTISING AND PROMOTION ........................................................................... 7
FINANCIAL PLAN.................................................................................................. 8
6.1
6.2
6.3
6.4
6.5
6.6
6.7
6.8
LBN/B7-4100/IB/99/0225/JC20/0105
1 Executive Summary
The proposed project consists in establishing a pastry shop in Marjeyoun caza. The pastry
shop will offer French pastries as well as chocolate, ice cream and merry cream.
The pastry shop will have three major target markets. First, it will target restaurants, hotels
and other pastry shops. The second aim consists in catering for special occasions such as
weddings, births and religious events. Finally, there will be a type of coffee shop where clients
will be able to consume any product in-house.
The total investment amounts to $127,285; it includes equipment with a total value of
$89,395, other fixed assets (fixtures, furniture, office equipment and computers) amounting
to $27,000, and working capital needs of $10,890.
The main financial assumptions take into consideration the socio-economic conditions in South
Lebanon, and are, therefore, relatively conservative. There is a very important gap between
the sales expected in the summer versus those expected during the nine other months.
The projections are taken over a period of 7 years. We expect average net income to be
around $11,887.
The pastry shop provides an internal rate of return (IRR) of 20% and a payback period of 6
years and 3 months. These results clearly show that this project is feasible and that it will
provide satisfactory results to its investors.
A worst-case scenario was developed assuming that slower sales growth. This scenario gave
an IRR of 18% and a payback period of 6 years and 7 months. A best- case scenario was also
developed considering faster sales growth .In this case, the IRR is of 25% and the payback
period is of 5 years and 4 months.
According to our study, the project will provide good returns to the investors. More important,
however, is the socio-economic impact of such a project. It will create 7 decent jobs with
respectable salaries. Moreover, the fact that certain jobs are reserved for women will
contribute in women empowerment in a region where huge gaps subsist between male and
female unemployment. Furthermore, the staff that needs specific skills will be thoroughly
trained; as a result, their output will have a concrete value added.
2 Project description
The aim of this project is to develop a pastry shop in the caza of Marjeyoun. The pastry shop
will have three different lines of products.
French pastries
Regular chocolate and decorated chocolate
Ice cream and merry cream
The workshop will be divided into two main areas: On one hand, the kitchens and decoration
area in which all the production process will take place, and on the other a seating area for
customers.
LBN/B7-4100/IB/99/0225/JC20/0105
3 Product strategy
The main strategic objective of the pastry shop will be to gain a substantive market share in
Marjeyoun as well as the Mohafaza of Nabatieh, and eventually in the city of Tyre.
The main objectives for the production unit are:
To use good quality inputs
To maintain quality control by enforcing strict hygiene standards on the personnel,
Stress on the professionalism of the craft women and their value-added in the goods
produced.
Taking into consideration the seasonality associated with the consumption of certain products
in pastry shops such as chocolate and ice cream, producing a diversity of sweets will allow the
pastry shop to function all year round.
The main items that will be offered are:
French pastry (per piece, foret noire, blanche, fraisier,cake, clair)
French pastry (croissant, muffins..)
Cookies (Petits fours)
Chocolate
Decorated chocolate
Gift items
Candies
Ice cream (natural)
Merry Cream
Coffee
Fresh juice
Canned juice and sodas
4 Market Analysis:
The harsh socio-economic conditions in the region do not allow the households to spend much
on pastries and chocolate.
There are around 7 pastry shops in Marjeyoun and 3 in Hasbaya. These pastry shops are
considered small and offer low quality pastries and chocolate. The residents usually prefer to
purchase their pastries from well-known pastry shops in Saida such as El-Baba Sweets and
PainDor, or from Beirut especially on occasions.
Nevertheless, we consider that a pastry shop would still be a successful venture in Marjeyoun,
especially if the management is able to build a loyal and diverse clientele. The fact that the
residents are not satisfied with the quality of the currently offered pastries, presents our
pastry shop an advantage in gaining clients rapidly since it will be offering high quality
pastries, chocolate, ice-cream and merry-cream.
4.1
Local market
The population of South Lebanon is estimated at 30,000 residents and it varies greatly
between winter and summer because expatriates and those who work in Lebanons major
cities tend to spend summers in their villages.
However, South Lebanons population in general and Marjeyoun specifically are among the
poorest in Lebanon. Therefore the production must be able to combine good standards of
quality and taste with prices that would be affordable to locals.
LBN/B7-4100/IB/99/0225/JC20/0105
4.2
Main competition
There are around 7 pastry shops in Marjeyoun and 3 in Hasbaya. The presence of these pastry
shops will not pose a direct threat to our pastry shop since the residents are not satisfied with
the quality of pastries, chocolate, ice-cream and merry cream they offer.
Moreover, Arabic sweets could be considered as substitutes for French pastries and be
considered as competition.
The most visited pastry shops in Marjeyoun are:
Starsweet
Bulldoor
Well-known pastry shops in Saida such as El-Baba Sweets and Pain Dor and Taj el Molouk in
Beirut might be considered also as competitors to the pastry shop. However, if the pastry
shop offers high quality products at reasonable prices, then these pastry shops will not be
direct competition especially since they are outside the region.
4.3
Target market
LBN/B7-4100/IB/99/0225/JC20/0105
The pastry shop will produce three different types of ice cream:
Natural ice cream produced from juice fruit such as orange, carrot, lemon,
melon, prickly pear etc Moreover, the fruits would be bought from local
production, hence creating a backward linkage and enhancing local farmers
businesses.
Italian ice cream production, which is done from fruit essence, such as
strawberry, blueberries, etc
Merry cream
Merry cream
Given the fact that the population increases considerably during the three months of June,
July and August, we can safely assume that sales during each one of these months would be
around 20 kgs per day. We also assume that sales will be at an average of 7.5 kgs for around
60 days during the rest of the year.
In this case, clients are classified along three main categories:
Pastries, restaurants, hotels, supermarkets and groceries to which the production unit
will cater and deliver ice cream.
Particulars who want to buy relatively small quantities, 1 kg, for instance, for home
consumption.
Clients who will stay in the pastry shop and buy a cone or some scoops of ice cream.
LBN/B7-4100/IB/99/0225/JC20/0105
4.4
SWOT Analysis
STRENGTHS
WEAKNESSES
Eid al Fitr
Ramadan
Eid al Adha
Al Hejira
Christmas
Easter
Valentine
First Communion
Weddings
Births and Birthday parties
Competition in the region is weak as the
pastry shop quality is considered of low
quality and not appealing to Marjeyoun
residents who usually purchase their pastry
products from Saida and Beirut. .
OPPORTUNITIES
Labor, is cheaper in Marjeyoun than in
major cities. Hence, the expected price
difference between the pastry shop
products produced in Marjeyoun and those
in main cities could open up new
opportunities to contract deals with
distributors in Beirut or other cities.
Another
opportunity
is
possible
by
establishing contracts with clients such as
hotels and restaurants.
The pastry shop will take advantage of the
fact that during the summer months the
number
of
residents
increases
considerably, especially to sell ice cream.
THREATS
There is a risk that the turnover
achieved does not reach expectations
and therefore, the business would not
be able to cover its operating
expenses.
In addition, there is a risk that the
economic condition in the region does
not improve, or even gets worse; this
would definitely impede the profitability
of the business.
LBN/B7-4100/IB/99/0225/JC20/0105
5 Marketing plan
The pastry shop will capitalize on several advantages in order to build up a solid, loyal and
diversified network of clients. It will therefore focus on the following objectives:
Cleanness and high quality of inputs used, as well as high quality standards of
production.
Competitive pricing
Attractive decorations for chocolates to please different tastes
Delivery of chocolates, French pastries, and ice cream to various points of sales and
pastry shops.
5.1
Pricing
The prices the pastry shop will charge are determined by the standards of living of the
targeted regions, by the production costs, and by the competition.
Items
1 kg of chocolate
1kg of decorated chocolate
Gift items
Candies
1kg of ice cream (natural)
Merry Cream
French pastry (per piece, foret noire, blanche, fraisier,cake, clair)
French pastry (croissant, muffins..)
Petits fours (kg)
Coffee
Fresh juice
canned juice, sodas
Price ($)
8.0
15.0
10.0
4.0
5.0
0.7
1.0
0.5
7.0
1.0
1.3
0.5
The pastry shop will offer differentiated pricing according to the quantities purchased by the
customers. The price list above is applied for retail selling.
5.2
Sales channels
The production unit will establish strategic alliances with the hotels, restaurants,
supermarkets, municipalities and other key clients to be the exclusive distributor of sweets for
special occasions. This requires good quality services including timely delivery, freshness of
goods etc to be competitive in order to attract and retain a large base of clients.
5.3
On the launching day, the pastry shop will organize an open cocktail party to invite key clients
and the local residents to visit and taste the varieties to be offered.
LBN/B7-4100/IB/99/0225/JC20/0105
6 Financial Plan
This section details the calculations, assumptions and methodology used as a basis for the
projection of the expected financial performance of the pastry shop.
6.1
Initial Investment
The following table shows the projected equipment and initial investment requirements. The
total investment required includes the cost of equipment, vehicles, as well as working capital
requirements and amounts to $127,285.
Initial Investment
Cost Items
Merry cream
Merry-cream machine
Pastry
Planetary Mixer bowl capacity 12 lt.
Automatic Dough Mixer
Dough Sheeter
Baguette Moulder with Hopper
Rotary rack oven coming with rack
2 electric modular deck ovens
Prover
Pastry work top refrigerator
Beverages
Coffee Machine
Orange Juice Squeezer
Milk shake blender
Fridges
Freezer
Display fridges
Total equipment
Fixtures & installations
Furniture
Refrigerated Pick-up
Office equip, computers, software
Establishment Costs
Total fixed assets
Working capital needs
Total initial investment
3,500
3,500
1
1
1
1
1
1
1
1
2,572
6,130
7,367
5,942
22,240
8,757
8,090
3,336
2,572
6,130
7,367
5,942
22,240
8,757
8,090
3,336
1
1
1
348
514
600
348
514
600
1
1
15,000
5,000
12,000
15,000
5,000
89,395
6,000
4,000
12,000
3,000
2,000
116,395
10,890
127,285
Source: Pro-Kitchen
LBN/B7-4100/IB/99/0225/JC20/0105
6.2
Major assumptions
Sales assumptions are conservative and are based on a clear-sighted understanding of the
socio-economic condition of the targeted region. Moreover, the proposed pricing of goods is
based on market price levels in the region.
The pastry shop will have various products to sell with the following pricing:
Items
1 kg of chocolate
1kg of decorated chocolate
Gift items
Candies
1kg of ice cream (natural)
Merry Cream
French pastry (per piece, foret noire, blanche, fraisier,cake, clair)
French pastry (croissant, muffins..)
Petits fours (kg)
Coffee
Fresh juice
canned juice, sodas
Price ($)
8.0
15.0
10.0
4.0
5.0
0.7
1.0
0.5
7.0
1.0
1.3
0.5
Quantity
2,500
840
720
2,520
2,250
13,200
18,750
3,600
3,600
7,200
Because there exists a seasonality associated with the goods produced, and the region
targeted is much more populated in summer than in winter, the assumptions are split in
summer and winter season sales:
2,500 kgs of chocolate with an average of 4 kgs per day for 250 days a year and 1.5
times more for the weekends.
840 kgs of decorated chocolate with an average of 7 kgs per day for 120 days a year.
720 gift items are expected to be sold annually with an average of 2 gifts per day for
360 days.
2,520 candies are expected to be sold annually with an average of 7 Kgs per day for
300 days a year.
2,250 kgs of ice-cream are expected to be sold annaually with an average of 20 kgs
per day for the 3 summer months, and an average of 7.5 kgs for a period of 60 days
after the summer season and before the summer season.
13,200 cones of Merry cream distributed as follows: 60 cones per day for 5 months,
and an average of 20 cones per day for the 7 remaining months that precede and
follow the three summer months.
Approximately 18,750 pieces of pastries will be sold annually with an average of 30
pieces per day over 8 regular months and 60 pieces per day over 4 seasonal months.
Approximately 3,600 kgs of petits fours will be sold annually with an average of 10
kgs per day over 360 days.
3,600 cups of coffee are expected to be sold: i.e.10 cups per day over a period of 360
days.
As for fresh orange juice, canned juice and sodas it is estimated that 20 glasses will
be sold daily over a period of 360 days.
LBN/B7-4100/IB/99/0225/JC20/0105
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
5%
5%
3%
2%
2%
It is assumed that sales will increase by 5% during the 2nd and 3rd year of exercise, by 3%
during the 4th, by 2% during the 5th and 6th years, and 1% by the 7th year.
The pastry shop is expected to have a capacity of 20 seats. The table below shows the
average check and average covers per day.
Other Assumptions
Customers
Seats
Average Occupancy Average covers / day Average Check (USD)
20
30%
6
3
The table below displays the increase in customers over the 7 projected years.
Growth in Customers
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Customers
10%
8%
5%
5%
3%
1%
The following table shows the main assumptions for the income statement. It is assumed that
general expenses will grow by 2% annually. Maintenance expenses of equipment, fixtures and
installations are estimated at 1% of sales. On the personnel side, wages are expected to
increase by 2% annually and the income tax rate is 15%.
The table also shows the cost of good sold for every item that will be sold in the pastry shop.
In addition, the pastry shop will have around 2% of sales of packaging expenses, 5% of sales
of waste, and 3.5% of sales of transport expenses. Rental expenses are expected to increase
by 5% every 3 years.
63%
51%
40%
50%
40%
14%
43%
43%
25%
5%
2%
1%
3.5%
0.5%
2.0%
2%
5%
2%
on sales
on sales
on sales
on sales
on sales
on sales
on sales
on sales
on sales
on sales
on sales
of sales
of sales
of sales
every 3 years
The following table shows the balance sheet assumptions: Accounts receivable are estimated
at 0.25 months of sales (i.e. 1 week of sales). Inventories are estimated at 1 month of cost of
materials. The accounts payable are based on 1 month of cost of materials.
0.25
1
1
5%
month of sales
month of consumables
month of COGS
of general expenses
10
1%
LBN/B7-4100/IB/99/0225/JC20/0105
The depreciation rates used in the following table follow international accounting standards:
DEPRECIATION RATES
Equipment
10%
Fixtures&Installations
10%
Furniture
7.5%
Vehicles
12%
Computers and office equipment
20%
Establishment Costs
33%
The pastry shop will have an area of 100 square meters. According to professionals in the
caza, the rental costs for such a venture will need a budget of around $4,000 per year.
Shop rental
Shop area in square meters
Annual rent
100
4,000
Staff structure:
Regarding the administrative staff, the pastry shop will hire a pastry shop manager, and a
presentable and friendly salesperson. On the production side, the pastry shop will have a chef,
an attendant, and 1 craftswoman, who will receive training in order to acquire the required
skills.
Staff selection and training is crucial; the team must be as efficient and motivated as possible
in order to ensure high quality products and services.
STAFF STRUCTURE
Number of
employees
MANAGEMENT / ADMINISTRATIVE
Pastry shop manager
Salesperson
Driver
Janitor
Total Management
1
1
1
1
4
PRODUCTION
Chef
Attendant
Craft-women
Total production
1
1
1
3
TOTAL STAFF
The total number of employees is 7; however, seasonal workers are hired in high seasons that
are estimated at around 3 months.
6.3
The following income statement is based on expected market levels for revenues and costs.
The income statement shows reasonable income levels with average net income of $11,887
annually and an average net profit margin of 8%.
11
LBN/B7-4100/IB/99/0225/JC20/0105
6.4
The balance sheet shows the projected assets and liabilities of the company.
Pastry Shop
Projected Balance Sheet
Owners' Equity
Begin. Owners' Equity
Net income
Owners' Withdrawals
Ending Retained Earnings
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
2,315
2,604
4,676
9,594
89,395
6,000
4,000
12,000
3,000
2,000
12,546
103,849
113,443
4,676
2,178
6,854
6,854
100,000
6,590
106,590
113,443
15,681
2,740
4,910
23,331
89,395
6,000
4,000
12,000
3,000
2,000
25,092
91,303
114,634
4,910
2,218
7,127
7,127
100,000
7,507
107,507
114,634
29,308
2,881
5,155
37,344
89,395
6,000
4,000
12,000
3,000
2,000
37,638
78,757
116,101
5,155
2,258
7,413
7,413
100,000
8,688
108,688
116,101
42,513
2,970
5,310
50,794
89,395
6,000
4,000
12,000
3,000
2,000
49,518
66,877
117,671
5,310
2,309
7,619
7,619
100,000
10,052
110,052
117,671
35,897
3,034
5,416
44,348
99,395
16,000
4,000
12,000
4,000
2,000
62,597
74,798
119,145
5,416
2,351
7,767
7,767
100,000
11,378
111,378
119,145
49,810
3,097
5,524
58,431
99,395
16,000
4,000
12,000
4,000
2,000
75,077
62,318
120,749
5,524
2,394
7,918
7,918
100,000
12,831
112,831
120,749
63,733
3,127
5,580
72,440
99,395
16,000
4,000
12,000
4,000
2,000
87,556
49,839
122,279
5,580
2,448
8,028
8,028
100,000
14,252
114,252
122,279
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
7,507
11,810
10,629
8,688
8,688
13,644
12,279
10,052
10,052
13,264
11,937
11,378
11,378
14,528
13,076
12,831
12,831
14,203
12,783
14,252
6,590
6,590
6,590
9,171
8,254
7,507
12
LBN/B7-4100/IB/99/0225/JC20/0105
6.5
The following table shows the projected cash flows of the pastry shop.
Pastry Shop
STATEMENT OF CASH FLOWS
Year 1
Net income
Adjustments to reconcile net income
to cash provided by operating activities
Depreciation
Changes in receivables
Changes in inventories
Changes in accounts payable
Change in expenses payables
Total Adjustments
Cash provided by operating activities
Year 2
Year 4
Year 5
Year 6
Year 7
6,590
9,171
11,810
13,644
13,264
14,528
14,203
12,546
(2,604)
(4,676)
4,676
2,178
12,120
18,710
12,546
(136)
(234)
234
40
12,449
21,620
12,546
(141)
(245)
245
40
12,446
24,256
11,880
(89)
(155)
155
51
11,841
25,485
13,080
(64)
(106)
106
42
13,058
26,321
12,480
(62)
(108)
108
43
12,460
26,988
12,480
(31)
(55)
55
54
12,503
26,706
(116,395)
(116,395)
100,000
100,000
Year 3
2,315
2,315
(21,000)
(21,000)
(8,254)
(8,254)
(10,629)
(10,629)
(12,279)
(12,279)
(11,937)
(11,937)
(13,076)
(13,076)
(12,783)
(12,783)
2,315
13,367
15,681
15,681
13,627
29,308
29,308
13,206
42,513
42,513
(6,616)
35,897
35,897
13,913
49,810
49,810
13,923
63,733
The projected cash flows statement shows the initial net investment in fixed assets and
projected capital expenditure over a period of 7 years. The owners will be able to start
withdrawing cash by the 2 nd year.
6.6
Ratio analysis:
The following table shows the main financial ratios for the pastry shop.
Ratio Analysis
Liquidity Ratios
Current Ratio
Quick Ratio
Working Capital
Profitability Ratios
Gross Profit Margin
Operating Profit Margin
Net Profit Margin
Financial Strength
Total Debt to Owners' Equity
Management Effectiveness
Return on Assets=ROA
Return on Equity=ROE
Return on Investment = ROI
Sales / Business Days (360)
Asset Management (Efficiency)
Total Assets Turnover: Sales/tot assets
Total Debt to Total Assets
Working Capital Cycle
Days Sales Outstanding
Days of Inventory
Days of payables
1.40
3.27
5.04
6.67
5.71
7.38
9.02
0.72
2.58
4.34
5.97
5.01
6.68
8.33
2,740 16,204 29,931 43,175 36,581 50,513 64,413
5.50
4.81
34,794
29%
5%
5%
30%
7%
7%
31%
9%
9%
31%
10%
10%
31%
9%
9%
31%
10%
10%
31%
10%
9%
31%
9%
8%
0.064
0.066
0.068
0.069
0.070
0.070
0.070
0.07
6%
6%
6%
347
8%
9%
10%
365
10%
11%
15%
384
12%
12%
20%
396
11%
12%
18%
405
12%
13%
23%
413
12%
12%
28%
417
10%
11%
17%
389.59
110%
6%
115%
6%
119%
6%
121%
6%
122%
7%
123%
7%
123%
7%
119%
6%
8
30
26
45.6
8
30
26
8.1
8
30
26
4.6
8
30
26
3.3
8
30
26
4.0
8
30
26
2.9
8
30
26
2.3
8
30
26
10.13
13
LBN/B7-4100/IB/99/0225/JC20/0105
The current ratio, which is computed by dividing current assets by current liabilities, witnesses
a major increase over the years led by higher levels of inventories.
The quick ratio, which is the same as the current ratio except that it excludes inventories
increases rapidly over the years as accounts receivable increase. The current and quick ratios
demonstrate the capability of the company to quickly meet its short term liabilities.
The return on average assets, which is computed by dividing net profits by total assets, shows
how much profit the company is able to achieve from the use of its assets. This ratio increases
and reaches of 12% in year 7.
The total assets turnover shows how well the management is making use of its assets. The
assets turnover is computed by dividing sales over total assets. It is expected to increase with
the growth in sales to reach 123% in year 7.
The gross profit margin fluctuates around an average of 31%. The operating margins and the
net profit margins improve over the years with the growth in sales.
The return on average equity shows healthy levels fueled by the growth in profitability. Also
the return on investment shows increasingly high levels that reach 28% in year 7.
The internal rate of return is 20% and the payback period, which is the period necessary to
pay back the investment, is 6 years 3 months.
6.7
The following table shows the minimum annual revenue levels needed for the pastry shop to
break- even. Thus, an average of USD 114,567 per year is a minimum level of revenue for the
pastry shop to stay in business.
Pastry Shop
BREAK-EVEN ANALYSIS
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Total Revenues
Total Variable Costs
Total Fixed Costs
124,988
62,158
56,106
131,525
65,270
56,897
138,292
68,536
57,704
142,577
70,594
58,061
145,644
72,010
60,101
148,633
73,451
60,357
150,119
74,185
61,441
Break-even revenues
111,612
112,948
114,400
115,002
118,875
119,324
121,466
6.8
Sensitivity analysis:
Worst-case
Most likely
Best-case
136,478
140,254
151,041
10,113
7%
11,887
8%
16,955
11%
18%
20%
6 years 7 months 6 years 3 months
25%
5 years 4 months
14
LBN/B7-4100/IB/99/0225/JC20/0105
15