Creative and Critical Thinking

www.iTrainingExpert.
com
Creative and Critical Thinking
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Overview
Date
Time
Country Venue
7/3/2017 - 8/3/2017 9AM - 5PM Malaysia Armada PJ
What is so special about this course that you want to attend?

Learn to solve problems and generate ideas in true think out of the box manner
even for those who think they were not born as creative persons.
Learning to Think More 'Intelligently', Competently and Confidently

Its not that Im so smart, its just that I stay with problems longer.
Albert Einstein
Todays more and more outstanding organisations acknowlege that critical thinking and
creative solution to problems are key success factors to the business. You are paid according
to the capacity of 'problems' you can solve for your clients. Thus, having the ability to thinking
in a variety of styles and think of creative solutions determines your value in the market.
Because we ourselves are excellent problem solvers, we can help.
In this Critical, Creative Thinking and Problem Solving course, you sharpen your skills as a
critical thinker and problem solver. You learn to leverage your personal thinking preferences
using tools and techniques based latest thinking. Successful organizations recognize that
critical thinking and creative solutions to problems significantly enhance business potential.
This course is ideal for groups of people who aim to solve problems complex collectively
together. Solving problems as a group has its own unique issues.
Creativity is not something people are born with; it is a living skill. Like any other skill it can be
mastered and channelled towards specific goals with incredible results. iTrainingExpert
presents to you: 40 years of creative problem solving experience so you learn the insights of
solving complex problems both technical and communication.
Learning Outcomes
By the end of this course the delegates will be able to:

Avoid attitudes that hinder problem solving and adopt those that increase your chances
of success
Explore and define the problem systematically by viewing it from different angles and
search for root causes
Methodically generate ideas and use visual techniques to organise them into meaningful
logical categories
Use a number of established problem solving techniques to search for solutions by
maximising idea generation, participation and creativity
Make qualitative decisions by evaluating various aspects of potential solutions using a
systematic method
Plan to implement your solution by scheduling, analysing critical parts of the plan,
managing resources and carrying out a requirements analysis
Use problem solving techniques to address issues as a group
Who Must Attend
Groups of Professionals, Managers including Engineers and Technical Personnel who want
breakthrough in their creativity, critical thinking, problem solving and decision making skills.
Course Details
Module 1: The Basis of Problem Solving & Creative Thinking (PSCT)
Thinking, Skills, Knowledge, Experience (TSKE)

Tools, Tactics, Techniques (3Ts)
Methods, Modes, Means (3Ms)
Communications, Styles, Interactions (CSI)
Module 2: Creative Thinking Skills Development
The Neurological Pathways Thinking Outside the Box

Instinct and Intuition Development
Connecting the Dots for Creativity
Fresh Outlook and New Ideas Techniques
Incubating for Creative Potential
Practicing Creativity - Gardners Intelligences
Module 3: Critical Thinking Skills for Creativity
Dissecting the Chips for Criticality

Activity Breakdown and Resultant Analysis
What Can Happen? Breakdown
Flow Chart Visualization
Module 4: The Knowledge and Experience Matrix

Circle of Core, Secondary and Peripheral Knowledge
Experience is Not Proportional to Time - Quickening Experience Growth
Module 5: Powerful Problem Solving Tools
Data Collection, Stem and Leaf Plot, Running Records High Speed Techniques for
Process Monitoring and Data Analysis
Pareto Analysis When to Use; Regrouping Techniques
Cause and Effect Analysis Classification Definition and Challenges
Scatter Diagrams Process Parameter Relationships
Module 6: Tactical Solutions
Plan-Do-Check-Act Cycle
o Plan Why, What and How to Plan
o Do What and How to Implement, Follow-up, Record and Document;
o Check What, How, When and Where to Check; Result vs. Goal
o Act How to Standardise, Communicate, Train and Monitor
Brainstorming What to Do and Not to Do; Who to Invite and How to Control
Module 7: Risk and Decision Making
Options, Choices and Constraints

Managing the Influence of Personal Experience
Qualitative and Quantitative Decision Making
Priorities, Risks and Decisions
Methodology
The aim of this simulation-driven course is to get the delegate practice these techniques in a
simulated environment working on smaller problems. This allows them to learn how these
techniques work.
If the delegates are from the same organisation, you can also run it as a team building course
where delegates go through a shared experience while solving problems. They will learn how
to work together and improve their communication skills.
The course is also effective if delegates are from different organisations as they can focus on
the details of the techniques and learn from each others approaches or how various
techniques might be used in different industries.
The course is highly intellectual and skills-development based. It requires substantial reading
(case studies), group interaction (to use the techniques taught), group presentation (to justify
solutions/ decisions made) and reflection.
Course Leader
Barrak Adam (Dr)

Phd, Author-Trainer-Business & Technical Consultant, Trade Negotiator, Change Agent
Barrak is a highly qualified Senior Consultant and Lead trainer who has a clear and
comprehensive understanding of what competencies are to be developed, quickly realizes the
needs and preferences of the clients, and rolls out a progression of effective fun learning
activities that cumulatively build the desired abilities to achieve the program objectives. His
abundant knowledge and experience addresses every situation in our fast pace business world
and everyone is guaranteed to grab some useful takeaways.
Barrak comes to you with more than 40 years of enriched, result-oriented experience in many
positions among SMEs, government agencies, multinational and businesses. Equipped with
solid experience and a wide range of state-of-art resources and latest development, his
training programs are geared towards competency development.
With only the minimum amount of necessary theory (he says the participants can read his
notes later) his training/ speaking sessions are filled with mindset, behavioural and capability
change activities. There is always excitement, A-Hah moments in every session at his
programs.
Barrak had worked with the Audio-Visual, Automotive, Printing, Property Development,
Construction, Timber and Food industries, in capacities ranging from Group Engineer,
Manager, Plant Manager, Senior Negotiator, Project Director and Managing Director.
Being a Management Consultant, Management System Auditor, Trainer and Counselor, he
had consulted for an even wider range of industries that includes Medical services, Financial
institutions, Petroleum industries, Metal, Plastics, Cellulose and Electronic components
manufacturers, and the Civil service around the world.
He graduated in Engineering from the Singapore Polytechnic in 1973 and continued with post
graduate and continuing studies in Engineering, Social Science, Rubber and Plastics
Technology, Training and Development, Radiation Protection, and Quality Management, with a
PhD in Organizational Management from Iowa State (US).
He has since been training and consulting for organizations such as PETRONAS, the National
Electricity Board, the National Bank, various government ministries and agencies including
Parliament House, and large corporations, further to training in Mauritania, Turkmenistan, Abu
Dhabi, Sudan, Philippines, Thailand, Indonesia and Australia.
Currently, he is a senior resource faculty member for iTrainingExpert.com, continuously design
and conduct customised trainings and consultancy for multi-national companies around the
world.
To contact Barrak, please feel free to email us at info@itrainingexpert.com or call +603 8074
9056.
OR
PHILIP TAN
Qualifications:
Bachelor of Laws (Hons), University of Wolverhampton, UK
Diploma in International Advertising (Dip.IAA, New York)
Cert.Ed (TESOL), Pantai Valley Teachers College, Kuala Lumpur
Master in Business Administration , University of Hull, UK
Higher Group Diploma in Public Relations, Sales Management, Marketing and Advertising
Philip comes with 30 years of both public and corporate work experience. He is a
management and soft skills guru, international public speaker, corporate trainer and motivator.
He speaks on Ethics, Corporate Governance, CSR and core leadership and management
areas.
Trained by Prof Robert Flood and his faculty at the University of Hull in Management and Soft
Systems Methodology, Philip Tan is a management and soft skills guru, international public
speaker, corporate trainer and motivator. He speaks on Ethics, Corporate Governance, CSR
and core leadership and management areas.
Philip has both academia and industry experience from a diverse range of career paths that
include holding senior positions in tertiary education, dotcom, advertising, marketing and
hospitality training.
In his dynamic career route, he has held portfolios of dean, vice president and chief executive
officer of an international professional organisation championing corporate governance. He
was also a Senior Examiner for the Chartered Institute of Marketing, UK (CIM). Philip
continues to share his experience in academia by supervising post-graduates candidates of
the University of East London (UEL) in their masters dissertations.
He is a very much sought after trainer and facilitator on leadership and management skills,
KPIs, Competency Based Interviews, sales team building for the senior management level and
above.
Among his participants, Philip is known for his applicable and job-related content that is
delivered in a vibrant pace. He is able to combine soft skills concepts with real life
requirements for those on the job. When he is not on the public speaking or corporate training
circuit, Philip consults on business performance, strategic management and corporate law.
Philip is also a registered trainer with Pembangunan Sumber Manusia (PSMB) (Ministry of
Human Resources, Malaysia).
To book Philip for speaking and training engagement, feel free to contact us at
info@itrainingexpert.com or telephone + 603 8074 9056.
Testimonies

Investment
Normal fee
Sign up 1 pax
Pay before course starts
MYR 2,780.00
USD 650.00
Early Bird
Sign up 1 pax
Pay 14 days before course starts
MYR 2,180.00
USD 500.00
Group Fee
Sign up 3 pax or more
Pay 14 days before course starts
MYR 2,080.00
USD 480.00
(Fee inclusive of GST, Buffet Lunch, Refreshment, Welcome Pack, Training Materials Certificate of Achievement)
Certificate
Upon successful completion of this program, you will receive a Certificate of Achievement.
Certificates are distributed on the final day of the program.
Payment mode:
1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest
payment integration system through our website.
2. BANK IN CHEQUE
Bank in and then scan the Bank-in slip and email to us before the course commence to confirm
your seat.
Courier your cheque payment to our Finance HQ.
*Note that we DO NOT take any payments during the event.
3. BANK IN CASH:You can also pay by cash through bank-in our company bank account.
4. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via
international banks.

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www.iTrainingExpert.

Creative and Critical Thinking

What is so special about this course that you want to attend?

Learning to Think More 'Intelligently', Competently and Confidently

By the end of this course the delegates will be able to:

Who Must Attend

Module 1: The Basis of Problem Solving & Creative Thinking (PSCT)

Thinking, Skills, Knowledge, Experience (TSKE)

Module 2: Creative Thinking Skills Development

The Neurological Pathways Thinking Outside the Box

Module 3: Critical Thinking Skills for Creativity

Dissecting the Chips for Criticality

Module 4: The Knowledge and Experience Matrix

Module 7: Risk and Decision Making

Options, Choices and Constraints

Barrak Adam (Dr)

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