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    List of Grievance Along With SLA: SL No Grievance Type Category SLA (In Days)

    Uploaded by

    Raghu Ram
    This document contains a list of 91 grievance types across various categories like street lighting, engineering, town planning, public health and sanitation, revenue, elections, urban poverty alleviation, water supply, and their corresponding service level agreements (SLAs) in days for resolution. The grievance types include issues like non-burning of street lights, pot hole filling, drain desilting, illegal constructions, garbage removal, mosquito menace, property tax related complaints, and water supply problems. The SLAs range from resolving grievances within 1 day for urgent issues like electric shocks or stagnated water, to 30 days for processes like revision petitions or loan sanctions.

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    © All Rights Reserved
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    List of Grievance Along With SLA: SL No Grievance Type Category SLA (In Days)

    Uploaded by

    Raghu Ram
    1K views3 pages
    This document contains a list of 91 grievance types across various categories like street lighting, engineering, town planning, public health and sanitation, revenue, elections, urban poverty alleviation, water supply, and their corresponding service level agreements (SLAs) in days for resolution. The grievance types include issues like non-burning of street lights, pot hole filling, drain desilting, illegal constructions, garbage removal, mosquito menace, property tax related complaints, and water supply problems. The SLAs range from resolving grievances within 1 day for urgent issues like electric shocks or stagnated water, to 30 days for processes like revision petitions or loan sanctions.

    Original Description:

    Grievance List

    Original Title

    Grievance List

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    This document contains a list of 91 grievance types across various categories like street lighting, engineering, town planning, public health and sanitation, revenue, elections, urban poverty alleviation, water supply, and their corresponding service level agreements (SLAs) in days for resolution. The grievance types include issues like non-burning of street lights, pot hole filling, drain desilting, illegal constructions, garbage removal, mosquito menace, property tax related complaints, and water supply problems. The SLAs range from resolving grievances within 1 day for urgent issues like electric shocks or stagnated water, to 30 days for processes like revision petitions or loan sanctions.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    1K views3 pages

    List of Grievance Along With SLA: SL No Grievance Type Category SLA (In Days)

    Uploaded by

    Raghu Ram
    This document contains a list of 91 grievance types across various categories like street lighting, engineering, town planning, public health and sanitation, revenue, elections, urban poverty alleviation, water supply, and their corresponding service level agreements (SLAs) in days for resolution. The grievance types include issues like non-burning of street lights, pot hole filling, drain desilting, illegal constructions, garbage removal, mosquito menace, property tax related complaints, and water supply problems. The SLAs range from resolving grievances within 1 day for urgent issues like electric shocks or stagnated water, to 30 days for processes like revision petitions or loan sanctions.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    List of Grievance along with SLA

    SL No
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    31
    32
    33
    34
    35
    36
    37
    38
    39

    Grievance Type *
    Non Burning of Street Lights
    Electric Shock due to street light
    Pot hole fill up/Repairs to the damage
    surface
    Repairs to existing footpath
    Removal of shops in the footpath
    Repairs to the SWD
    Desilting of Drain
    Obstruction of water flow
    Stagnation of water
    Disposal of removed silt on the Road
    Removal of fallen trees
    Replacement of Cover for Manholes
    Unauthorised / Illegal construction
    Violation of DCR/Building bye laws
    Encroachment on the public property
    Illegal draining of sewage to SWD/Open
    site
    Misuse of Community Hall
    Maintenance of Parks
    Maintenance of Playground
    Repairs to Flyovers/ bridges/ Culverts
    Repairs to Centre Median
    Repairs to Traffic Island
    Unauthorised tree Cutting
    Parking Issue
    Stoppage of Civil Works
    Poor quality of work
    Over head cable Wires running in
    Hapazard manner
    Removal of garbage
    Over flowing of garbage bins
    Shifting of garbage bin
    Provision of garbage bin
    Absenteesim of sweepers
    Absenteesim of door to door garbage
    collector
    Removal of Debris
    Bio Medical waste/Health hazard waste
    removal
    Obstruction of road by Trees branches
    Complaints regarding burial ground
    Complaints regarding public toilets
    Complaints regarding restaurants /
    Function halls

    Category

    SLA (in Days)

    Street Lighting
    Street Lighting

    1
    1

    Engineering
    Engineering
    Town Planning
    Engineering
    PH & S
    Engineering
    PH & S
    PH & S
    PH & S
    Engineering
    Town Planning
    Town Planning
    Town Planning

    7
    7
    3
    7
    1
    1
    1
    1
    1
    7
    15
    15
    2

    PH & S
    Town Planning
    Engineering
    Engineering
    Engineering
    Engineering
    Engineering
    PH & S
    Town Planning
    Engineering
    Engineering

    2
    1
    7
    7
    7
    7
    7
    1
    1
    2
    1

    Town Planning
    PH & S
    PH & S
    PH & S
    PH & S
    PH & S

    1
    1
    1
    1
    1
    1

    PH & S
    PH & S

    1
    3

    PH & S
    PH & S
    PH & S
    PH & S

    1
    1
    1
    1

    PH & S

    Page 1 of 3

    40
    41
    42
    43
    44
    45
    46
    47
    48
    49
    50
    51
    52
    53
    54
    55
    56
    57
    58
    59
    60
    61
    62
    63
    64
    65
    66
    67
    68
    69
    70
    71
    72
    73
    74
    75
    76
    77
    78
    79
    80
    81
    82
    83
    84
    85
    86

    PH & S
    Complaints regarding Dispensary
    Request for Anti Larval operations - to
    PH & S
    prevent Dengue /Malaria etc
    PH & S
    Mosquito menace
    PH & S
    Dog menace
    PH & S
    Burning of garbage
    PH & S
    Unsanitary conditions on the road
    Unhygeinic conditions because of
    PH & S
    Slaughter House
    Unauthorised sale of meat and meat
    PH & S
    product
    PH & S
    Stray cattle
    PH & S
    Illegal slaughtering
    PH & S
    Stray Pigs
    PH & S
    Death of Stray Animals
    Unhygienic and improper transport of meat
    PH & S
    and livestock
    PH & S
    Improper Sweeping
    PH & S
    Broken Bin
    PH & S
    Garbage lorry with out Net
    PH & S
    Transfer Station Smell
    PH & S
    Spilling of Garbage from lorry
    Revenue
    Complaints related to property tax
    Complaints related to issue of Trade
    Revenue
    License
    Election
    Complaints regarding Voter list
    Inclusion, delection of correction in the
    Election
    Voter list
    Administration
    Complaints regarding Schools
    Unauthorised Advt. Boards
    Town Planning
    Fevers - Dengue/Malaria/ Gastro-enteritis PH & S
    Food adulteration: Road Side Eateries
    PH & S
    Issues relating to Vacant lands
    PH & S
    New Property Tax Fixation
    Revenue
    New Vacant Land tax Fixation
    Revenue
    Property Tax Bifurcation
    Revenue
    Revision Petition on Property Tax
    Revenue
    Transfer of Title of property
    Revenue
    Vacancy Remission
    Revenue
    Issues relating to Advertisement Boards
    Town Planning
    Vaddi Leni Runalu
    UPA
    Non Receipt of Pensions (Disabled/ Old age/UPA
    Widow)
    Sanction of Gas Connection Under Deepam UPA
    Scheme
    Complaints regarding all Sanctioned loans UPA
    Contamination of Water
    Water Supply
    Issues Related to Drinking Water Supply
    Water Supply
    Repair Bore wells
    Water Supply
    Water pipe leakage
    Water Supply
    UGD Over Flow
    Engineering
    Hanging of Streetlight Wires
    Streetlight
    Unauthorised Road cutting
    Engineering
    Complaints regarding function Halls
    PH & S
    Unclaimed Dead Bodies
    PH & S

    Page 2 of 3

    1
    2
    2
    1
    1
    1
    1
    1
    1
    1
    1
    1
    1/2
    1
    1
    1
    1
    1
    5
    5
    6
    6
    3
    3
    2
    1
    3
    5
    5
    5
    30
    7
    30
    7
    3
    3
    7
    7
    1
    2
    2
    2
    1
    1
    1
    1
    1/2

    87
    88
    89
    90
    91

    Errors in demand Notice


    Revenue
    Double Assessments
    Revenue
    Non Sanction of Bank Linkage to the group UPA
    Provision of Placement after Training under ESTP
    UPA
    Disputes in SSG / SLF / TLF
    UPA

    Page 3 of 3

    7
    7
    7
    7
    7

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