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    Project Handover V3.1

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    Vin Bds
    This document summarizes the handover of a project to operations. It outlines changes and new products implemented by the project, diagrams the support flow process, and details support implications including impacts to existing processes and new processes required. Appendices and logs on risks, issues, and lessons learned from the project are also included to aid the operations team.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Project Handover V3.1

    Uploaded by

    Vin Bds
    76 views5 pages
    This document summarizes the handover of a project to operations. It outlines changes and new products implemented by the project, diagrams the support flow process, and details support implications including impacts to existing processes and new processes required. Appendices and logs on risks, issues, and lessons learned from the project are also included to aid the operations team.

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    Project_Handover_V3.1.docx

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    This document summarizes the handover of a project to operations. It outlines changes and new products implemented by the project, diagrams the support flow process, and details support implications including impacts to existing processes and new processes required. Appendices and logs on risks, issues, and lessons learned from the project are also included to aid the operations team.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    76 views5 pages

    Project Handover V3.1

    Uploaded by

    Vin Bds
    This document summarizes the handover of a project to operations. It outlines changes and new products implemented by the project, diagrams the support flow process, and details support implications including impacts to existing processes and new processes required. Appendices and logs on risks, issues, and lessons learned from the project are also included to aid the operations team.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 5

    Project Handover to Operations

    Project Name : Date

    Project Handover to Operations


    Project Name : Date

    Document Details
    Owner:
    Source Location:
    Document Reference:

    CP0007

    Other Documents
    Referenced:
    Related Documents:
    Acknowledgements:

    Change History
    Version
    Release

    University of Leeds
    Author:

    Date

    Circulation

    Changes

    Project ID

    Page 2 of 5

    Version

    340893458

    Project Handover to Operations


    Project Name : Date

    Contents
    1.0
    2.0

    DOCUMENT PURPOSE....................................................................................................4
    OUTLINE OF CHANGES/ENHANCEMENTS.........................................................................4
    2.1.1 ......................................................................................................................... 4
    2.2
    BRIEF INDICATION OF NEW PRODUCTS........................................................................4
    2.2.1 ......................................................................................................................... 4
    3.0
    SUPPORT FLOW DIAGRAM..............................................................................................4
    4.0
    SUPPORT IMPLICATIONS.................................................................................................4
    4.1
    IMPACT ON EXISTING PROCESSES..............................................................................4
    4.1.1 ......................................................................................................................... 4
    4.2
    NEW PROCESSES DEVELOPED/REQUIRED...................................................................4
    4.2.1 ......................................................................................................................... 4
    5.0
    HANDOVER DOCUMENTATION.........................................................................................4
    5.1
    RISK LOG..................................................................................................................4
    5.2
    ISSUES LOG.............................................................................................................. 5
    5.3
    LESSONS LEARNED....................................................................................................5
    6.0
    APPENDICES................................................................................................................. 5

    University of Leeds
    Author:

    Project ID

    Page 3 of 5

    Version

    340893458

    Project Handover to Operations


    Project Name : Date

    1.0

    Document Purpose

    This document records the transfer of all the information required for the ISS Support Teams
    to manage the support of the hardware, software and infrastructure associated with the
    products delivered by this project.
    Key project documents and useful project specific documents are stored within the project
    folder on the shared project N drive.
    Location:

    Public Folders\All Public Folders\Academic Services\Information Systems


    Services\Projects\...
    2.0

    Outline of Changes/Enhancements

    Brief Indication of Changes/Enhancements


    The following sub-headings detail the changes/enhancements each service area has made
    to existing setups/configurations/ processes during the course of the project:
    2.1.1

    2.2

    Brief Indication of New Products

    The following sub-headings detail the new products each service area has developed during
    the course of the project.
    2.2.1

    3.0

    Support Flow Diagram

    The following flowchart indicates the process that support queries are progressed through
    the ISS Helpdesk process.
    4.0

    Support Implications

    4.1

    Impact on Existing Processes

    The following sub-headings indicate the Support Teams affected by the products delivered by
    this project and the implications on existing processes.
    4.1.1

    4.2

    New Processes Developed/Required

    The following sub-headings indicate the Support Teams affected by the products delivered by
    this project and the new processes which have been developed and/or are required.
    4.2.1

    5.0

    Handover Documentation

    5.1

    Risk Log

    University of Leeds
    Author:

    Project ID

    Page 4 of 5

    Version

    340893458

    Project Handover to Operations


    Project Name : Date

    5.2

    Issues Log

    5.3

    Lessons Learned

    6.0

    Appendices

    Author:
    Date:

    University of Leeds
    Author:

    Project ID

    Page 5 of 5

    Version

    340893458

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