Scribd Logo
Upload

Welcome to Scribd!

  • 1K views

    TNA Form-Sample

    Uploaded by

    Joel Navarro
    The document is a self-assessment checklist for an individual to evaluate their basic, common, and core competencies. It contains questions to determine if the person can participate in workplace communication, work in a team, practice career professionalism, follow occupational health and safety procedures, provide customer service, and perform various baking and pastry tasks. The individual affirms they have most of the competencies through certificates of achievement and can be interviewed to validate their skills. Training gaps are identified for preparing pastry products and cakes through a comparison of required and current competencies.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    TNA Form-Sample

    Uploaded by

    Joel Navarro
    1K views9 pages
    The document is a self-assessment checklist for an individual to evaluate their basic, common, and core competencies. It contains questions to determine if the person can participate in workplace communication, work in a team, practice career professionalism, follow occupational health and safety procedures, provide customer service, and perform various baking and pastry tasks. The individual affirms they have most of the competencies through certificates of achievement and can be interviewed to validate their skills. Training gaps are identified for preparing pastry products and cakes through a comparison of required and current competencies.

    Original Description:

    tna form

    Original Title

    1. TNA Form-sample

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document is a self-assessment checklist for an individual to evaluate their basic, common, and core competencies. It contains questions to determine if the person can participate in workplace communication, work in a team, practice career professionalism, follow occupational health and safety procedures, provide customer service, and perform various baking and pastry tasks. The individual affirms they have most of the competencies through certificates of achievement and can be interviewed to validate their skills. Training gaps are identified for preparing pastry products and cakes through a comparison of required and current competencies.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    1K views9 pages

    TNA Form-Sample

    Uploaded by

    Joel Navarro
    The document is a self-assessment checklist for an individual to evaluate their basic, common, and core competencies. It contains questions to determine if the person can participate in workplace communication, work in a team, practice career professionalism, follow occupational health and safety procedures, provide customer service, and perform various baking and pastry tasks. The individual affirms they have most of the competencies through certificates of achievement and can be interviewed to validate their skills. Training gaps are identified for preparing pastry products and cakes through a comparison of required and current competencies.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    You are on page 1of 9

    FORM 1.

    1 SELF-ASSESSMENT CHECK

    BASIC COMPETENCIES
    CAN I? YES NO
    PARTICIPATE IN WORKPLACE COMMUNICATION
    1. Obtain and convey workplace information

    WORK IN TEAM ENVIRONMENT


    1. Describe team role and scope

    PRACTICE CAREER PROFESSIONALISM


    1. Integrate personal objectives with organizational goals

    PRACTICE OCCUPATIONAL HEALTH AND SAFETY PROCEDURES


    1. Identify hazards and risks

    COMMON COMPETENCIES
    CAN I? YES NO
    PERFORM WORKPLACE AND SAFETY PRACTICES
    1. Follow workplace procedures for health, safety and security
    practices
    BASIC COMPETENCIES
    CAN I? YES NO

    PROVIDE EFFECTIVE CUSTOMER SERVICE


    1. Greet customer
    2. Identify customer needs

    OBSERVE WORKPLACE HYGIENE PROCEDURES


    1. Follow hygiene procedures

    DEVELOP AND UPDATE INDUSTRY KNOWLEDGE

    PERFORM COMPUTER OPERATIONS


    1. Plan and prepare for task to be undertaken

    CORE COMPETENCIES
    BASIC COMPETENCIES
    CAN I? YES NO
    CAN I? YE NO
    S
    PREPARE AND PRODUCE BAKERY PRODUCTS
    1. Prepare bakery products

    PREPARE AND PRODUCE PASTRY PRODUCTS


    1. Prepare pastry products

    PREPARE AND PRESENT GATEAUX, TORTES AND CAKES


    1. Prepare sponge and cakes

    PREPARE AND DISPLAY PETITS FOURS


    1. Prepare iced petits fours
    BASIC COMPETENCIES
    CAN I? YES NO

    PRESENT DESSERTS
    1. Prepare and serve plated dessert

    Evidences/Proof of Current Competencies(Sample)

    Form 1.2: Evidence of Current Competencies acquired related to


    Job/Occupation

    Current
    Proof/Evidence Means of validating
    competencies
    1. Participate in Certificate of achievement Interview
    workplace
    communication
    2. Work in a team Certificate of achievement Interview
    environment
    6. Perform Certificate of achievement Interview
    computer
    operations
    7. Perform Certificate of achievement Interview
    workplace and
    safety practices

    10. Prepare and Certificate of achievement Interview


    produce pastry
    products
    11. Prepare and Certificate of achievement Interview
    present gateaux,
    tortes and cakes
    12. Prepare and Certificate of achievement Interview
    display petits
    fours
    Present desserts Certificate of achievement Interview

    Identifying Training Gaps

    Form 1.3 Summary of Current Competencies Versus Required


    Competencies (Sample)

    Required Units of Current Training


    Competency/Learning Competencies Gaps/Requirement
    Outcomes based on CBC s

    1. Participate in workplace communication


    Obtain and convey Obtain and convey
    workplace information workplace information
    Complete relevant work Complete relevant
    related documents work related
    documents
    Participate in Participate in
    workplace meeting and workplace meeting and
    discussion discussion
    2. Work in a team environment

    3. Practice career professionalism


    Integrate personal Integrate personal
    objectives with objectives with
    organizational goals organizational goals

    4. Practice occupational health and safety


    Evaluate hazard and Evaluate hazard and
    risks risks

    5. Develop and update industry knowledge


    Identify and access key Identify and access key
    sources of information sources of information
    on the industry on the industry
    Access, apply and Access, apply and
    share industry share industry
    information information

    6. Observe workplace hygiene procedures


    Practice personal Practice personal
    grooming and hygiene grooming and hygiene

    7. Perform computer operations


    Identify and explain Identify and explain
    the functions, general the functions, general
    features and features and
    capabilities of both capabilities of both
    hardware and software hardware and software

    8. Perform workplace and safety practices


    Practice workplace Practice workplace
    safety, security and safety, security and
    hygiene systems, hygiene systems,
    processes and processes and
    operations operations

    9. Provide effective customer service


    Apply effective verbal Apply effective verbal
    and non-verbal and non-verbal
    communication skills communication skills
    to respond to customer to respond to customer
    needs needs
    Provide prompt and Provide prompt and
    quality service to quality service to
    customer customer
    Handle queries Handle queries
    promptly and correctly promptly and
    in line with enterprise correctly in line with
    procedures enterprise procedures

    Handle customer Handle customer


    complaints, evaluation complaints, evaluation
    and recommendations and recommendations
    10. Prepare and produce bakery products
    Prepare bakery Prepare bakery
    products products

    11. Prepare and produce pastry products


    Prepare pastry Prepare pastry
    products products
    Decorate and present Decorate and
    pastry products present pastry
    products
    Store pastry products Store pastry
    products
    12. Prepare and present gateaux, tortes and cakes
    Prepare sponge and Prepare sponge and
    cakes cakes
    Prepare and use Prepare and use
    fillings fillings
    Decorate cakes Decorate cakes
    Present cakes Present cakes
    Store cakes Store cakes
    13. Prepare and display petits fours
    Prepare iced petits Prepare iced
    fours petits fours
    Prepare fresh petits
    fours

    14. Present desserts


    Prepare and serve Prepare and
    plated desserts serve plated desserts
    Plan, prepare and
    present dessert buffet
    selection or plating
    Store and package
    desserts

    Form No. 1.4: Training Needs

    Training Needs Module Title/Module of


    (Learning Outcomes) Instruction
    Prepare pastry products 1. Preparing and producing
    pastry products

    Prepare sponge and cakes Prepare and 2.


    use fillings

    3.

    You might also like