Panasonic KX-TGP600
Panasonic KX-TGP600
Panasonic KX-TGP600
Manuals and supporting information are provided on the Panasonic Web site at:
http://panasonic.net/pcc/support/sipphone
For Future Reference
Record the information in the space below for future reference.
Note
R The serial number of this product may be found on the labels affixed to the following places:
– Base unit (KX-TGP600): the back of the unit
– Handset (KX-TPA60): the inside of the battery compartment on the back of the handset
– Charger (KX-TPA60): the bottom of the charger
– Desk phone (KX-TPA65): the bottom of the phone
You should note the serial numbers of these units in the space provided and retain this manual as a
permanent record of your purchase to aid in identification in the event of theft.
MODEL NO.
SERIAL NO.
DATE OF PURCHASE
NAME OF DEALER
DEALER’S ADDRESS
2
Table of Contents
Important Information Using the Base Unit Phonebook (when connected
Important Information ..........................................4 to a base unit other than the KX-TGP600
For Users in European Countries .......................5 only) ..................................................................69
For Users in the United Kingdom ........................5 Using the Remote Phonebook (when connected to
For Users in Australia and the United the KX-TGP600 only) ........................................71
Kingdom ..............................................................6 Customizing the Telephone
For Users in New Zealand ..................................6 Customizing the Telephone ..............................72
For Users in the United States ............................6
For Users in Canada ...........................................8 Installation and Setup
For Best Performance .......................................10 Installation and Setup .......................................79
Battery Information (KX-TPA60 only) ...............11 Connections ......................................................81
Updating the Software ......................................85
Before Operating the Telephones Registering/Deregistering a Handset/Desk Phone
Before Operating the Telephones .....................13 to the KX-TGP600 ............................................85
Accessory Information ......................................15
Location of Controls ..........................................18 Appendix
The Display and Icons ......................................29 Appendix ...........................................................88
Adjusting the Volume ........................................40
Incoming/Outgoing Call Log .............................41
Parallel Mode (KX-TPA65 only) ........................42
Setting the Password ........................................43
Key Lock ...........................................................43
Selecting the Display Language .......................44
Entering Characters ..........................................44
Power On/Off (KX-TPA60 only) ........................45
Power Save Mode ............................................45
Basic Operation ................................................45
Making Calls
Making Calls .....................................................47
Basic Calling .....................................................47
Easy Dialing ......................................................48
Making a Multicast Voice Paging Call ...............51
Receiving Calls
Receiving Calls .................................................52
Answering Calls ................................................52
Hands-free Mode ..............................................53
Answering an Intercom Call ..............................54
Silent Mode .......................................................54
Noise Reduction/Voice Clarity (KX-TPA60
only) ..................................................................54
During a Conversation
During a Conversation ......................................56
Before Leaving Your Desk
Call Forwarding/Do Not Disturb ........................61
Listening to Voice Mail Messages (when
connected to the KX-TGP600 only) ..................61
Using the Phonebook
Using the Phonebook .......................................62
Using the Handset Phonebook .........................63
3
Important Information
Important Information
Data Security
R This telephone communicates using digital signals that are difficult to intercept. However, it is possible
that the signals could be intercepted by a third party.
R To avoid unauthorized access to this product:
– Keep the password (e.g., PIN for registration) secret.
– Change the default password.
– Set a password that is random and cannot be easily guessed.
– Change the password regularly.
R This product can store your private/confidential information. To protect your privacy/confidentiality, we
recommend that you erase the information such as the phonebook or call log from the memory before
you dispose of, transfer or return the product, or have the product repaired.
R Set the password when you register the handset/desk phone to the base unit.
R It is recommended that you lock the phonebook or call log to prevent stored information from being
leaked when you carry the handset or if the handset is lost.
Information for Users on Collection and Disposal of Old Equipment and used
Batteries
Information for Users on Collection and Disposal of Old Equipment and used Batteries
4
Important Information
This device is a DECT Portable station operating in the frequency band of 1880 MHz to 1900 MHz.
The usage of this device is generally allowed in all EU countries.
Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential
requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment
(R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available for
download by visiting:
http://www.ptc.panasonic.eu
Ecodesign information
Ecodesign information under EU Regulation (EC) No.1275/2008 amended by (EU) Regulation No.
801/2013.
=======================================
Please visit here: www.ptc.panasonic.eu
click [Downloads]
® Energy related products information (Public)
=======================================
Power consumption in networked standby and guidance are mentioned in the web site above.
5
Important Information
6
Important Information
R The handset may be carried and operated with only the specific provided belt-clip. Other non-tested
belt-clips or similar body-worn accessories may not comply and must be avoided.
FCC ID can be found inside the battery compartment or on the bottom of the units.
Note
R This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
7
Important Information
8
Important Information
R To comply with IC RF exposure requirements, the base unit and KX-TPA65 must be installed and
operated 20 cm (8 inches) or more between the product and all person’s body.
R This product may not be collocated or operated in conjunction with any other antenna or transmitter.
R The handset may be carried and operated with only the specific provided belt-clip. Other non-tested
belt-clips or similar body-worn accessories may not comply and must be avoided.
Compliance with TIA-1083 standard:
9
Important Information
10
Important Information
*1 When the "Talking" setting of "Backlight" is set to "Off". For details, see “Display Option”, Page 95.
*2 When the "Talking" setting of "Backlight" is set to "On". For details, see “Display Option”, Page 95.
R Operating time may be shorter than listed above depending on usage conditions and ambient
temperature.
R The batteries will drain slowly even while the handset is turned off.
R The handset can receive calls while charging.
R Battery consumption increases when the handset is out of range (if " " flashes, turn the handset off).
R Clean the handset and the charger contacts with a soft, dry cloth once a month. Clean more
often if the unit is subject to grease, dust or high humidity. Otherwise the batteries may not
charge properly.
R Please use AAA Ni-MH 1.2 V, 630 mAh batteries only. (Contact your phone system dealer/service
provider.)
R There is a danger of explosion if the batteries are incorrectly replaced.
11
Important Information
Important Notice Concerning the Correct Use and Charging of Ni-MH Batteries
Batteries, due to their construction, undergo some wear and tear. The lifetime of batteries also depends
on correct maintenance. Charging and discharging are the most important factors. You should take
notice of the following to maintain the life of the batteries as long as possible.
Ni-MH batteries have a kind of memory, the "memory effect". If fully charged batteries are used several
times only for 15 minutes in the handset and then recharged, the capacity of the batteries will be reduced
to 15 minutes due to the memory effect. Therefore you should discharge the batteries completely, i.e. use
them in the handset until the battery level indicator displays as empty (" "). Then recharge them as
described in the manual. After the memory effect has occurred, it is possible to achieve almost complete
capacity of the Ni-MH batteries by charging and discharging several times one after another.
Ni-MH batteries can also self-discharge. This self-discharge depends on the ambient temperature. At
temperatures under 0 °C (32 °F), the self-discharge will be the lowest. High humidity and high
temperatures support the self-discharge. Also long-term storage will lead to self-discharge.
CAUTION
RISK OF EXPLOSION IF BATTERIES ARE REPLACED BY AN INCORRECT TYPE. DISPOSE OF
USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
12
Before Operating the Telephones
KX-A406 KX-TPA60
KX-TGP600
: Internet
13
Before Operating the Telephones
<When the base unit is not a KX-TGP600>
The KX-TPA60 and KX-TPA65 support the CAT-iq (Cordless Advanced Technology-internet and quality)
2.0 standard and can be connected and used with any base unit that supports this standard. This manual
describes how to connect to a base unit other than the KX-TGP600, but the availability of certain
features, and the specifications of certain settings and operations will depend on the base unit being
used.
KX-TPA60 KX-TPA65
: Internet
14
Before Operating the Telephones
Accessory Information
Included Accessories
KX-TGP600
15
Before Operating the Telephones
KX-TPA60
KX-TPA65
Note
For users in the United States only
To order accessories, call toll-free 1-800-332-5368.
16
Before Operating the Telephones
Optional Accessories
KX-TPA65
KX-TPA65AL/KX-TPA65CE/KX-TPA65LA/KX-TPA65LC/
KX-TPA65RU/KX-TPA65UK:
KX-A440X
17
Before Operating the Telephones
Location of Controls
Base Unit (KX-TGP600)
Status Indicator
Status
Meaning
Color Light pattern
Green On R The base unit is connected to the Internet. The startup
process is complete and you may now make and receive
internet calls.
Slow Flashing R The base unit is being used for a call.
R The base unit is downloading data. Do not disconnect
the Ethernet cable or AC adaptor from the base unit until
the STATUS indicator stops flashing and lights in steady
green.
Quick R The handset/desk phone is busy.
Flashing
Red On R When the base unit is turned on, the STATUS indicator
lights in red for about 40 seconds.
Slow Flashing R The base unit is registering a handset/desk phone.
Quick R The base unit is paging handsets/desk phones (by using
Flashing the handset locator button).
18
Before Operating the Telephones
Amber On R The base unit’s IP address may conflict with the IP
addresses of other devices on your local network.
Contact your administrator for further information.
Slow Flashing R The base unit is obtaining an IP address or is obtaining
configurations. Please wait.
R The base unit is registering with your phone system.
Please wait
R If the STATUS indicator continues flashing, check the
following:
– Network settings may not be correct. Contact your
administrator.
– Many installation issues can be resolved by resetting
all the equipment. First, shut down your modem,
router, hub, base unit, and computer. Then turn the
devices back on one at a time in this order: modem,
router, hub, base unit, computer.
– If you cannot access Internet Web pages using your
computer, check to see if your phone system is having
connection issues in your area.
– For more troubleshooting help, contact your
administrator.
Quick R Unplug the base unit’s AC adaptor to reset the unit, then
Flashing reconnect the AC adaptor. If the STATUS indicator is still
flashing rapidly, there may be a problem with the base
unit hardware. Contact your phone system dealer/
service provider.
Slow switching The base unit is in maintenance mode. Turn the base unit
(RedaGreenaAmber off and then back on again.
aOff)
Quick switching The base unit is restarting. Wait a moment.
(RedaGreenaAmber
aOff)
Off — R The base unit power is off.
R The Ethernet cable is not connected properly. Connect it.
R Your network devices (hub, router, etc.) are turned off.
Check the LEDs for the link status of the devices.
Note
R The indicator flashing patterns are as follows:
– Slow Flashing: 60 times per minute
– Quick Flashing: 240 times per minute
Handset locator button
You can locate a misplaced handset/desk phone by paging it.
If you press the button again, or after 60 seconds have passed, the page to the handset/desk phone
will be stopped.
You can also register the handset/desk phone to the base unit by pressing and holding the button for
about 3 seconds.
For details, see “Handset/desk phone registration using the base unit”, Page 85.
19
Before Operating the Telephones
Handset (KX-TPA60)
[Back View]
Ringer/Charge/Message Indicator
Status
Meaning
Color Light pattern
Red On Charging
Slow Flashing There is a new missed call or voice mail.
Quick Flashing Receiving a call
Off — Fully charged or the handset is not connected to the charger.
20
Before Operating the Telephones
Headset Jack
The headsets can be used with this unit. (Not all operations with the headsets can be guaranteed.)
For up-to-date information about headsets that have been tested with this unit, refer to the following
web sites:
http://panasonic.net/pcc/support/sipphone
(TALK/Speakerphone) Key
Used to make or answer calls, or toggle between Receiver mode and Hands-free mode during a
conversation. During a conversation using a headset, Hands-free mode does not work.
Navigator Key
The Navigator Key includes four arrow keys and a center key. The arrow keys are used to adjust the
ringer/receiver volume or move the cursor to select an item. The center key is used to confirm a
selection. If in standby mode, pressing the keys perform the following functions:
*1 When the BroadCloud (Presence) feature is enabled, the phone will operate as follows. Contact
your administrator for further information.
LEFT: Used to display Presence.
RIGHT: Used to display Favorites.
/ /[HOLD/MSG] Key
During talking, used to place a call on Hold. In standby mode, used to retrieve a call on hold if there
is one, or used to access your voice mailbox if no call is on hold.
(Silent Mode) Key
Used to turn Silent Mode on or off when pressed for more than 2 seconds in standby mode. For
details, see “Silent Mode”, Page 54.
/[LINE] Key
Used to confirm the line status or seize a line.
Receiver
Display
For details, see “Display”, Page 29.
Soft Keys
A/B/C (located from left to right) are used to select the item displayed on the bottom line of the
display. For details about the soft keys displayed here, see “Soft Keys”, Page 31.
21
Before Operating the Telephones
(POWER/CANCEL) Key
Used to end calls, exit the phonebook or Function mode. Press and hold this key to turn the handset
on or off.
/ /[XFER/CLR] Key
Used to transfer a call to another party, or to clear digits or characters.
/[FUNC] Key
Pressing this key followed by a keypad number (0–9) allows you to perform various common
functions quickly. For details, see “Function Keys”, Page 40.
Microphone
Charge Contacts
Strap Holes
Used to attach phone straps and similar items.
Speaker
22
Before Operating the Telephones
Desk Phone
KX-TPA65
B C DE
FG HI J K L M N O P Q
23
Before Operating the Telephones
KX-TPA65AL, KX-TPA65LA, KX-TPA65LC, KX-TPA65UK, KX-TPA65X
B C DE
FG HI J K L M N O P Q
24
Before Operating the Telephones
KX-TPA65C
B C DE
FG HI J K L M N O P Q
25
Before Operating the Telephones
KX-TPA65CE
B C DE
FG HI J K L M N O P Q
26
Before Operating the Telephones
KX-TPA65RU
B C DE
FG HI J K L M N O P Q
Handset Hook
Keeps the handset stable when the unit is mounted on a wall. For details, see “Hooking the Handset
(KX-TPA65)”, Page 84.
Ringer/Message Indicator
If an incoming call arrives, the indicator blinks in accordance with the LED pattern setting.
Status
Meanings
Color Light pattern
Blue Slow Flashing There is a new missed call or voice mail.
Quick Flashing Receiving a call
Off — Power off
Display
Soft Keys (A/B/C)
A/B/C (located from left to right) are used to select the item displayed on the bottom line of the
display. For details about the soft keys displayed here, see “Soft Keys”, Page 31.
27
Before Operating the Telephones
Navigator Key
The Navigator Key includes four arrow keys and an enter key. The arrow keys are used to adjust the
ringer/receiver volume or move the cursor to select an item. The enter key is used to confirm a
selection. If in standby mode, pressing the keys perform the following functions:
*1 When the BroadCloud (Presence) feature is enabled, the phone will operate as follows. Contact
your administrator for further information.
LEFT: Used to display Presence.
RIGHT: Used to display Favorites.
In this manual, when a procedure instructs you to "press OK ", you can also press the [ENTER]
key to confirm the selection.
/[MESSAGE] Key
Used to access your voice mailbox.
/[FUNCTION] Key
Pressing this key followed by a keypad number (0–9) allows you to perform various common
functions quickly. For details, see “Function Keys”, Page 40.
/ /[REDIAL] Key
Used to redial the last dialed number.
/[MUTE] Key
Used to mute the microphone/handset during a conversation.
/[VOL] Key
Used to adjust the volume.
/[SP-PHONE] (Speakerphone) Key
Used for performing hands-free operations.
/[LINE] Key
Used to confirm the line status or seize a line.
/ /[TRANSFER] Key
Used to transfer a call to another party, or to clear digits or characters.
/ /[HOLD] Key
During talking, used to place a call on Hold. In standby mode, used to retrieve a call on hold if there
is one.
/[CONF] Key
Used to establish a multiple-party conversation.
/[CANCEL] Key
Used to cancel the selected item.
Headset Jack
The headsets can be used with this unit. (Not all operations with the headsets can be guaranteed.)
For up-to-date information about headsets that have been tested with this unit, refer to the following
web site:
http://panasonic.net/pcc/support/sipphone
28
Before Operating the Telephones
Pictograph
*1 KX-TPA60 only.
*2 Not displayed when connecting to a base unit other than the KX-TGP600.
29
Before Operating the Telephones
Handset/Desk Phone Status Information
Suffix
(none)/C/ UK/AL/ Meaning
LA/LC RU/CE
Ringer Off
Silent Mode
Auto Answer
Call Forwarding
Fwd
Do Not Disturb*1
DND
*1 Not displayed when connecting to a base unit other than the KX-TGP600.
Time Display
Date, New Message or Missed Call Display
Handset/Desk phone number and Name (when connecting to a KX-TGP600 only)
Soft Keys
For more information, see Page 31.
Note
R Example images of the display in this manual are samples only, and the actual screen on your phone
may vary in color and/or appearance.
30
Before Operating the Telephones
Soft Keys
Icons and information shown on the display will vary depending on the context. To select an item shown
on the display, press the corresponding soft key.
Soft Key A (Left key)
Suffix
(none)/C/ UK/AL/ Meaning
LA/LC RU/CE
Returns to the previous display.
Opens the phonebook. Pressing this key for more than 2 seconds locks the
phonebook.
Displayed when in Phonebook Lock. Pressing this key and then entering the
password (default: not registered), unlocks the phonebook temporarily.
Pressing for more than 2 seconds, then entering the password (default: not
registered), unlocks the phonebook. If no password has been set, you cannot
lock the phonebook. For details about setting the password, see “Setting the
Password”, Page 43.
Displays the caller information stored in the Handset Phonebook while
receiving a call.
BASE Displays the caller information stored in the base unit while receiving a call.
MUTE Turns the microphone mute feature on or off during a conversation. Flashes
when Mic Mute is on.
Answer Key
31
Before Operating the Telephones
Soft Key B (Middle key)
Suffix
(none)/C/ UK/AL/ Meaning
LA/LC RU/CE
OK Confirms the entry.
MENU Opens the main menu. When in standby mode, pressing this key for more
than 2 seconds locks all keys.
MENU Opens the list menu (edit/delete in the phonebook, etc.).
Displayed when in Key Lock mode. Pressing this key for more than 2 seconds
unlocks the keys.
Turns the ringer off.
Suffix
(none)/C/ UK/AL/ Meaning
LA/LC RU/CE
NEXT Advances to the next display.
P *3 Pause key
32
Before Operating the Telephones
Displayed when in Special character (Extended 2) entry mode.
FLASH *4 RECALL *4 Disconnects the current call and allows you to make another call without
hanging up.
CANCEL Used to cancel the setting.
*4 Used to set/clear the Auto Answer mode when in standby mode. During a
conversation, turns the microphone mute feature on or off.
For details about the Mute/Auto Answer function, see “Function Keys”,
Page 40.
Fwd/DND *4 *4 Used to set Call Forwarding and Do Not Disturb.
*1 Not displayed when connecting to a base unit other than the KX-TGP600.
*2 KX-TPA60 only.
*3 This soft key is displayed only when configured on the telephone.
*4 This soft key can be configured to appear as Soft Key A, B, or C.
33
Before Operating the Telephones
4. [D]/[C]: "Soft Key Edit" a OK
5. [D]/[C]: Select a desired soft key. a OK
6. [D]/[C]: "Standby"/"Talking" a OK
7. [D]/[C]: "Default" a OK
34
Before Operating the Telephones
LINE Key
The LINE Key can be used either to seize a line in order to make or receive a call. In standby mode,
press the LINE key to display a list of available lines. The color of each line number indicates the status
of the line or the status of the function assigned to the key. The icon displayed on the next line shows the
status of each line. Lines that are available can be changed using Multiline Setting. See “System
Settings”, Page 99.
However, when connecting to a base unit other than the KX-TGP600, you can only seize a line using this
key. You cannot check the status of the lines.
[Example]
R When connected to a KX-TGP600
Status Indication*1
Status
Meaning
Color Light pattern
Green On "In Use"
R You are on a call.
Slow Flashing "Line On Hold"
R A call is on hold.
Quick Flashing "Incoming Call/Recall"
R A call (including Hold Recall) is being received.
Red On "In Use"
R A shared line is in use or on private hold at another unit.
Slow Flashing "Line On Hold"
R A shared line is on hold at another unit.
Quick Flashing "Incoming Call"
R A call to a shared line is being received.
Off — "Free"
R The line is idle.
*1 The meanings of these colors of key numbers vary depending on the status of the outside line.
Status Icon
Icons Description
Shows the number (1–8) of the handset/desk phone which is in use or on hold.
35
Before Operating the Telephones
Icons Description
Shows the Block Anonymous Call setting. For details about operation, see “Call Settings”,
Page 100.
Displayed when an Anonymous Call is specified. For details about operation, see “Call
Settings”, Page 100.
Displayed when Call Forwarding is specified.
36
Before Operating the Telephones
Operation Outline
Screen Transition Diagram
Handset/Desk Phone functions are accessed through the display menu and selected with the soft keys.
[Example]
<Line Status>*1 <In standby mode> <Function Keys>*3
*2
LINE FUNC
/ MENU
*1 The Line Status screen is different depending on whether connected to a KX-TGP600 or another
base unit. For details, see “LINE Key”, Page 35.
*2 /[FUNCTION] for the KX-TPA65.
*3 The Function Keys screen is different depending on whether connected to a KX-TGP600 or another
base unit. For details, see “Function Keys”, Page 40.
R The selected item will be highlighted.
R To enter characters, see “Character Mode Table”, Page 88.
37
Before Operating the Telephones
R To search for an item in the Phonebook, see “Using the Phonebook”, Page 62.
38
Before Operating the Telephones
Function Menus
Press / MENU or the [CENTER]/[ENTER] navigation key to display the main and sub menus.
39
Before Operating the Telephones
Function Keys
Handset/desk phone functions can be activated through the display key list.
In standby mode or during a conversation, press /[FUNC]/[FUNCTION] to display the function key list.
The followings are by default, and you can change the key list. The list order may differ depending on
your country/area. For details, see Page 74.
*1 "Call Forward" when connected to a base unit other than the KX-TGP600.
*2 "Call Park" and "Paging" are displayed only when they are enabled in settings. Contact your
administrator for further information.
40
Before Operating the Telephones
*1 When using a KX-TPA65, the volume can also be adjusted by using /[VOL].
Note
R You can press the [D] key instead of performing steps 1 and 2.
R For details about setting the ringer pattern, see “Incoming Option”, Page 91.
Adjusting the Ringer Volume or Turning the Ringer Off while Ringing
While receiving a call, do the following to adjust the ringer volume or turn the ringer off:
Note
R If you attach a headset while receiving an incoming call, the ring from the handset does not switch to
the headset. If you attach a headset before receiving an incoming call, and headset ringer is set to
"On", ringing will be heard from the headset.
To adjust the ringer volume
1. [D]/[C]: Adjust the volume.*1
2. KX-TPA60:
, / /[XFER/CLR]: Exit
KX-TPA65:
/[CANCEL], / /[TRANSFER]: Exit
*1 The adjusted volume level will also be used for subsequent calls.
When using a KX-TPA65, the volume can also be adjusted by using /[VOL].
Note
R For details about the other operations, see “Screen Transition Diagram”, Page 37.
41
Before Operating the Telephones
2. [D]/[C]/[F]/[E]: a OK
42
Before Operating the Telephones
To set
[In standby mode]
1. / MENU
2. [D]/[C]/[F]/[E]: a OK
3. [D]/[C]: "Other Option" a OK
4. [D]/[C]: "Change Password" a OK
5. Enter a new password (4 digits [0–9]).
6. Verify the password by entering it again as in step 5.
Key Lock
You can lock all keys other than the Navigator Key while the handset/desk phone is in standby mode.
One of 4 key lock types can be selected. For details, see “Key Option”, Page 93.
Note
R If you select "Manual&Password" or "Auto&Password" for "Key Lock Type", you need to enter the
password to unlock the handset/desk phone.
If you enter an incorrect password 3 times, you cannot enter another password for approximately 30
seconds.
R If no password has been set, you cannot select "Manual&Password" or "Auto&Password" for "Key
Lock Type". To set the password, see “Setting the Password”, Page 43.
R When "Auto" or "Auto&Password" is selected, the inactive time until keys are automatically locked
(Auto Lock Time) can be set. See “Key Option”, Page 93.
To lock
Press and hold / MENU or the [CENTER]/[ENTER] Navigator Key for more than 2 seconds to lock
the handset/desk phone keys. The icon will be displayed to indicate that the keys are locked.
To unlock
To unlock the handset/desk phone keys, press and hold or the [CENTER]/[ENTER] Navigator
Key for more than 2 seconds. The icon will change to / MENU to indicate the keys have
been unlocked.
43
Before Operating the Telephones
R The handset/desk phone will restart after changing the Display Language.
R For a list of the languages that can be selected, see “Display Option”, Page 95.
Entering Characters
You can enter characters and digits using the dialing keys.
You can select one of the character modes by pressing the Right Soft Key while entering a name. The
function icon above the soft key displays the current character mode.
For available characters, see “Character Mode Table”, Page 88.
To change the character mode while editing a name in the Phonebook, press the Right Soft Key.
44
Before Operating the Telephones
KX-TPA65:
R To enter a character located on the same dialing key as the previous character, move the cursor by
pressing the Navigator Key [E], then enter the desired character.
R To edit an entered character
1. Press [F] or [E] to highlight the character.
2. Delete the character.
KX-TPA60:
/ /[XFER/CLR]
KX-TPA65:
/ /[TRANSFER]
3. Enter the correct character.
R To clear an entire line.
KX-TPA60:
/ /[XFER/CLR]
KX-TPA65:
Press and hold / /[TRANSFER] for more than 1 second.
R To move the cursor, press the Navigator Key [F], [E], [D] or [C].
Basic Operation
Basic operations for the KX-TPA65 are described here.
45
Before Operating the Telephones
Going off-hook
In this manual, when you see the phrase "off-hook", you can do any of the following:
R Lift the corded handset off its cradle.
R Press /[SP-PHONE] while the corded handset is on its cradle. This enables hands-free mode.
R Press /[SP-PHONE] when using a headset.
R Press /[LINE], and then press a dial key or [D]/[C] to select the line number.
Note
R Certain soft keys, such as , function like the /[SP-PHONE] key.
Going on-hook
In this manual, when you see the phrase "on-hook", you can do any of the following:
R Replace the corded handset on its cradle.
R Press /[SP-PHONE] when using a headset or when you are in hands-free mode.
R Press /[CANCEL].
46
Making Calls
Making Calls
R To enter characters, see “Entering Characters”, Page 44
R You can confirm that the number was dialed correctly before calling (Predialing) by entering the
number, then
KX-TPA60:
Press .
KX-TPA65:
Off-hook
R To clear an entire number while predialing,
KX-TPA60:
Press / /[XFER/CLR] for more than 1 second.
KX-TPA65:
Press / /[TRANSFER] for more than 1 second.
R If an outside call is received from a phone number stored in the Handset Phonebook, the number and
name of the caller will be displayed in the call log.
R To cancel dialing, press
KX-TPA60:
KX-TPA65:
/[CANCEL]
R If flashes, move closer to the base unit and dial again.
It is useful when you want to operate voice mail service without listening to pre-recorded
announcement, for example. Repeat as needed to create longer pauses.
*1 This soft key is displayed only when configured on the telephone. Contact your administrator for
further information.
Basic Calling
Calling by Dialing
1. KX-TPA60:
KX-TPA65:
Off-hook
2. Dial the outside party’s number.
3. CALL
4. KX-TPA60:
: End the call
KX-TPA65:
On-hook: End the call
Note
To dial a new number without going on-hook, follow the procedure below.
1. /[FUNC]/[FUNCTION]: End the call
47
Making Calls
2. [D]/[C]: "Flash/Recall"
3. OK
Predialing
[In standby mode]
1. Dial the number while on-hook.
2. After dialing
KX-TPA60:
KX-TPA65:
Off-hook
Easy Dialing
Making a Call Using the Redial List
The last phone number dialed is stored in the redial list (each 32 digits max.).
[In standby mode]
1. /[FUNC]/[FUNCTION] a 1
Note
R If the Redial key is not assigned to dial key 1, press the actual assigned dial key.
R When using a KX-TPA65, / /[REDIAL] can also be used.
KX-TPA65:
Off-hook
48
Making Calls
Note
R While the Hot Key’s information is displayed, you can press [D] or [C] to select another Hot Key number.
R If Hot Key dialing is set to "Auto", a Hot Key number can also be dialed by pressing and holding the
assigned dialing key for a specified number of seconds. For details, see “Selecting the Type of Hot
Key Dialing”, Page 73.
R For details about assigning Hot Keys, see “Assigning Hot Keys From Phonebook”, Page 72.
KX-TPA65:
Off-hook
KX-TPA65:
Off-hook
3. End the call
KX-TPA60:
KX-TPA65:
On-hook
KX-TPA65:
Off-hook
3. End the call
KX-TPA60:
KX-TPA65:
On-hook
49
Making Calls
KX-TPA65:
Off-hook
7. KX-TPA60:
: End the call
KX-TPA65:
On-hook: End the call
*1 If only Handset Phonebook is permitted, this step is skipped.
*2 If you push and hold [D]/[C], the next/previous items will be displayed automatically.
Note
R If the Handset Phonebook is not permitted, this feature cannot be used. For details, contact your
phone system dealer/service provider.
R For details about making a call using the Handset Phonebook, see “Searching for an Item in the
Handset Phonebook”, Page 66.
Using the Base unit Phonebook (when connected to a base unit other than the KX-TGP600 only)
[In standby mode]
1.
2. [D]/[C]: "Base Phonebook" a OK
3. Enter the name or the first character(s) of the desired name. a OK
4. [D]/[C]: Select the desired item. a / MENU *1
5. [D]/[C]: Select the desired phone number.
6. KX-TPA60:
KX-TPA65:
Off-hook
7. KX-TPA60:
: End the call
KX-TPA65:
On-hook: End the call
*1 If you push and hold [D]/[C], the next/previous items will be displayed automatically.
Note
R For details about making a call using the Base unit Phonebook, see “Searching for an Item in the
Base Unit Phonebook”, Page 70.
50
Making Calls
Using the Remote Phonebook (when connected to a base unit other than the KX-TGP600 only)
[In standby mode]
1.
2. [D]/[C]: "Remote Phonebook" a OK *1
3. Enter the name or the first character(s) of the desired name. a OK
4. [D]/[C]: Select the desired item. a / MENU *2
5. Press [D] or [C] to select the desired phone number.
6. KX-TPA60:
KX-TPA65:
Off-hook
7. KX-TPA60:
: End the call
KX-TPA65:
On-hook: End the call
*1 If only Remote Phonebook is permitted, this step is skipped.
*2 If you push and hold [D]/[C], the next/previous items will be displayed automatically.
Note
R If the Remote Phonebook is not permitted, this feature cannot be used. For details, contact your phone
system dealer/service provider.
R For details about making a call using the Remote Phonebook, see “Searching for an Item in the
Remote Phonebook”, Page 71.
Note
R This feature can be enabled through Web user interface programming. For details, contact your phone
system dealer/service provider.
51
Receiving Calls
Receiving Calls
R You can select the ringer for each type of incoming call. See “Incoming Option”, Page 91.
R You can also use "Any Key Answer"*1, "Quick Answer"*1 or "Auto Answer" to answer a call. See
“Answer Option”, Page 92.
R The volume of the ringer can be adjusted, or turned off. See “Adjusting the Ringer Volume or Turning
the Ringer Off”, Page 40.
R If you attach a headset before receiving an incoming call, and headset ringer is set to "On", ringing will
be heard from the headset.
R Please consider the following when "Quick Answer"*1 is set to "On". If a brief power failure occurs
when the handset is receiving a call on the charger,
– if "Talk On Charger" is set to "Off" (default), the call may be disconnected after being answered.
– if "Talk On Charger" is set to "On", the call may be answered automatically. In this case, please note
that privacy rights may be violated or sensitive information may be transmitted to unauthorized
parties.
*1 KX-TPA60 only.
Caller ID
If an outside call that contains Caller ID information (a caller’s name and telephone number) is received,
this information will be logged in the incoming call log and displayed on the handset/desk phone.
If a call from a number matching a number entered in the phonebook is received, the name registered in
the phonebook for that number will be displayed along with the number.
If caller information is sent by the phone system and there is also information stored in the phonebook for
the same number, you can choose which information will be displayed on the handset/desk phone. Caller
information sent by the phone system is displayed by default. For details, see “Display Option”,
Page 95.
If you set the handset/desk phone to display the caller information stored in the phonebook, caller
information sent by the phone system will only be displayed if the number of the caller is not stored in the
phonebook.
Answering Calls
To answer an incoming call
– KX-TPA60:
– KX-TPA65: Off-hook
Note
R When receiving an intercom call, the Handset Name is displayed on the LCD.
To answer an incoming call on a specific line (when connected to the KX-TGP600 only)
1. /[LINE]: Display the line keys.
2. Press the dial key or [D]/[C] to select the Line number. a OK
You can also answer a call using the following features:
– Any Key Answer*1
– Quick Answer*1
– Auto Answer
For details about setting these features, see “Answer Option”, Page 92.
*1 KX-TPA60 only.
52
Receiving Calls
Note
R Line keys with incoming calls will be flashing green rapidly.
R If "Quick Answer"*1 is set to "On" and a brief power failure occurs while the handset is receiving a call
on the charger, the following may occur:
– If "Talk On Charger" is set to "Off" (default), the call may be disconnected after being answered.
– If "Talk On Charger" is set to "On", the call may be answered automatically. In this case, please note
that privacy rights may be violated or sensitive information may be transmitted to unauthorized
parties.
*1 KX-TPA60 only.
R You can select the ringer pattern for each type of incoming call. For details, see “Incoming Option”,
Page 91.
Hands-free Mode
In hands-free mode, you can talk and hear the other party in a conversation without using the handset.
This mode is useful for performing other tasks during a conversation, such as writing.
Note
[KX-TPA60]
R During a conversation using the headset, the key is not available.
R While a handset in hands-free mode is on its charger, you cannot cancel the mode.
R When "Talk On Charger" is set to "On", if you place the handset in hands-free mode on the charger,
you can continue the conversation.
[KX-TPA65]
R During a conversation using the headset, pressing the /[SP-PHONE] key will disconnect the call.
R If you press /[SP-PHONE] during hands-free mode, you will disconnect the call.
53
Receiving Calls
R During a conversation in hands-free mode with the handset on the charger, lift the handset off its
charger.
[KX-TPA65]
During a conversation in hands-free mode, go off-hook.
Silent Mode
Silent Mode turns off the ringer when calls are received. This can be useful in situations where you do not
want to be disturbed, such as during a meeting.
When Silent Mode is active, the following features are turned off or set as specified automatically,
regardless of their settings.
– Ringer Volume
– Ring On Charger*1
– Auto Answer
– Key Tone
*1 KX-TPA60 only.
Note
R When Silent Mode is set, the Low Battery Alarm will not be heard in standby mode.
R When Silent Mode is set, confirmation tones for setting the ring pattern or ring volume will not play.
To set or cancel
1. KX-TPA60:
Press and hold for more than 2 seconds.
KX-TPA65:
Press and hold for more than 2 seconds.
54
Receiving Calls
R During a conversation with a headset in default Noise Reduction mode, even if you disconnect the
headset from the handset, Noise Reduction mode will continue.
R During a conversation without a headset in default Noise Reduction mode, even if you connect the
headset to the handset, Noise Reduction mode will continue.
55
During a Conversation
During a Conversation
Transferring a Call (Call Transfer)
You can transfer a call to another destination (extension or outside party).
To transfer
[During a conversation]
1. KX-TPA60:
/ /[XFER/CLR]
KX-TPA65:
/ /[TRANSFER]
2. Dial the party you want to transfer to. a CALL
3. Wait until the other party answers to announce the transfer.
4. KX-TPA60:
*1
KX-TPA65:
On-hook*1
*1 When connected to a base unit other than the KX-TGP600, the operation is as follows.
KX-TPA60:
/ /[XFER/CLR]
KX-TPA65:
/ /[TRANSFER]
Note
R To return to the call before the transfer destination answers, press CANCEL .
KX-TPA65:
On-hook*1
*1 When connected to a base unit other than the KX-TGP600, the operation is as follows.
56
During a Conversation
KX-TPA60:
/ /[XFER/CLR]
KX-TPA65:
/ /[TRANSFER]
Holding a Call
You can put a call on hold by holding the call at your extension.
Holding
To hold the current call
1. KX-TPA60:
/ /[HOLD/MSG]
KX-TPA65:
/ /[HOLD]
Note
R If you select a LINE key other than the one for the current call, the call is put on hold or is disconnected
depending on the Automatic Call Hold settings. For details, contact your phone system dealer/service
provider.
To retrieve a call on hold
1. KX-TPA60:
/ /[HOLD/MSG]
KX-TPA65:
/ /[HOLD]
To retrieve a call on hold at your line (when connected to the KX-TGP600 only)
1. /[LINE]
2. Press the dial key corresponding to the slowly flashing green LINE indicator, or press [D] or [C] to
select a slowly flashing green LINE indicator. a OK
57
During a Conversation
a parked call using the soft key, the Call Park Retrieve feature number must be set beforehand.
Contact your administrator for further information.
Three-party Conference
During a conversation, you can add an additional party to your call and establish a conference call.
Note
R Your phone system may support advanced conference features, such as conference calls with four or
more parties. In this case, the procedures for handling a conference call may be different from those
explained in this section. For details, contact your phone system dealer/service provider.
Note
R The CONF / soft key can also be used to access the Conference function directly. To display
this key, edit the displayed soft keys. For details, see “Key Option”, Page 93.
R When using a KX-TPA65, /[CONF] can also be used at steps 1 and 3.
Removing a Party from the Conference (when connected to the KX-TGP600 only)
During a conference, you can remove other parties from the conference. However, this operation is
available only during conference calls you initiate.
1. During a conference call, press
KX-TPA60:
/ /[HOLD/MSG]
KX-TPA65:
/ /[HOLD]
2. /[LINE]
58
During a Conversation
3. Press the dial key, or press [D] or [C], and then press OK to select the LINE number that
corresponds to the party you want to disconnect.
4. KX-TPA60:
a /[LINE]
KX-TPA65:
On-hook a /[LINE]
5. Press the dial key, or press [D] or [C], and then press OK to select the LINE number that
corresponds to the remaining party.
Note
R To reestablish the conference without removing either party, press /[FUNC]/[FUNCTION], and then
"Conference" after step 3.
Mute
You can disable the microphone or the handset to consult privately with others in the room while listening
to the other party on the phone through the speaker or the handset.
To set/cancel
1. / MUTE
Note
R When / MUTE is blinking, Mute is on.
If the / MUTE soft key is not displayed on the LCD, /MUTE is displayed on the 1st line of the
LCD.
R During Mute, even if you switch from/to speakerphone, Mute will continue.
R During Mute, even if you connect/disconnect a headset, Mute will continue.
R When using a KX-TPA65, /[MUTE] can also be used.
Call Waiting
During a conversation, if a second call arrives, you will hear a call waiting tone. You can answer the
second call by disconnecting or holding the current call.
This is an optional telephone company service. You can receive a call waiting tone and the caller’s
information. For details, contact your phone system dealer/service provider.
To disconnect the current call and then talk to the new party
[While hearing the call waiting tone]
1. KX-TPA60:
KX-TPA65:
On-hook
59
During a Conversation
2. KX-TPA60:
KX-TPA65:
Off-hook
To hold the current call and then talk to the new party
1. /
Note
R You can also answer call waiting as follows:
KX-TPA60:
/ /[HOLD/MSG]
KX-TPA65:
/ /[HOLD]
To start/To cancel
1. /[SP-PHONE]
Note
R When off-hook monitor is active, replacing the corded handset to its cradle enables hands-free mode.
60
Before Leaving Your Desk
Note
R Step 2 is not necessary if only one line is configured on the handset/desk phone.
R When using a KX-TPA60, this feature cannot be used when you have a call on hold.
61
Using the Phonebook
62
Using the Phonebook
Private Ring
You can organize entries in the Phonebook into one of 9 Private Ring Categories. It is possible to set a
different ringer pattern*1 for each category. When the displayed Caller ID*2 matches a phone number or
name stored in the Phonebook, the handset/desk phone rings according to the Private Ring Category
settings.
*1 For Ringer patterns, see “Incoming Option”, Page 91.
*2 For Caller ID information, see “Caller ID”, Page 52.
63
Using the Phonebook
Note
R Steps 7 and 8 can be omitted if you do not want to assign a category.
R Steps 9 and 10 can be omitted if you do not want to assign a default number. (The first number
entered for an entry will automatically be assigned as the default number.)
R The valid digits are "0" through "9", "G", "B", "J", "P".
R If an item with the same name and number exists, the new information added will be merged with the
existing item.
R To enter characters, see “Entering Characters”, Page 44.
Note
R Steps 7 and 8 can be omitted if you do not want to assign a category.
R Steps 9 and 10 can be omitted if you do not want to assign a default number. (The first number
entered for an entry will automatically be assigned as the default number.)
R The valid digits are "0" through "9", "G", "B", "J", "P".
R If an item with the same name and number exists, the new information added will be merged with the
existing item.
R To enter characters, see “Entering Characters”, Page 44.
64
Using the Phonebook
10.To select a default number for the entry, press [D] or [C] to select "Default TEL No" a OK
11.[D]/[C]: Select the number to use as the default number. a OK
12. SAVE
Note
R Steps 8 and 9 can be omitted if you do not want to assign a category.
R Steps 10 and 11 can be omitted if you do not want to assign a default number. (The first number
entered for an entry will automatically be assigned as the default number.)
R The valid digits are "0" through "9", "G", "B", "J", "P".
R If an item with the same name and number exists, the new information added will be merged with the
existing item.
R To enter characters, see “Entering Characters”, Page 44.
R When connected to a base unit other than the KX-TGP600, a menu to select the save destination of
the phonebook is displayed between steps 3 and 4.
65
Using the Phonebook
Searching by Name
You can also search for an item in the phonebook by entering a name:
[In standby mode]
1.
2. [D]/[C]: "Phonebook"*1 a OK
3. Enter the name or the first character(s) of the desired name. a OK
4. [D]/[C]: Select the desired item.*2
5. Press the [CENTER]/[ENTER] navigation key.
6. [D]/[C]: Select the desired phone number.
7. KX-TPA60:
66
Using the Phonebook
KX-TPA65:
Off-hook
*1 If only Handset Phonebook is permitted, this step is skipped.
*2 If you push and hold [D]/[C], the next/previous items will be displayed automatically.
Searching by Category
If items in the phonebook have been assigned categories, you can search by category.
[In standby mode]
1.
2. [D]/[C]: "Phonebook"*1 a OK
3. [#]
4. [D]/[C]: Select a category. a OK
5. Enter the name of the item in the category. a OK
6. [D]/[C]: Select the desired item.
7. KX-TPA60:
KX-TPA65:
Off-hook
*1 If only Handset Phonebook is permitted, this step is skipped.
*1 KX-TPA65 only.
R Pressing a key repeatedly will cycle through the characters associated with that key. For example, to
enter the letter "C" in Latin Mode, press 2 3 times.
R The illustrations of the keys in the table may differ in appearance from the actual keys on the handset/
desk phone.
67
Using the Phonebook
Character Table when searching in the Handset Phonebook
This table is only available for the dial keys when you search in the Handset Phonebook. For details
about the character table for other operations, see “Character Mode Table”, Page 88.
To unlock
1. Press and hold for more than 2 seconds.
2. Enter your password.*2
3. To return to standby mode, press
KX-TPA60:
KX-TPA65:
/[CANCEL]
Unlocking the Phonebook Temporarily
1.
2. Enter your password.*2
*1 The call log is also locked.
*2 If you enter an incorrect password 3 times, you cannot enter another password for approximately 30
seconds.
68
Using the Phonebook
69
Using the Phonebook
4. [D]/[C]: Select the desired item. a / MENU
5. [D]/[C]: Select the desired phone number. a OK
6. [D]/[C]: "Delete" a OK *1
7. [D]/[C]: "Yes" a OK
*1 In step 6, you can select "Delete All" instead to delete all items.
Searching by Name
You can also search for an item in the phonebook by entering a name:
[In standby mode]
1.
2. [D]/[C]: "Base Phonebook" a OK
3. Enter the name or the first character(s) of the desired name. a OK
4. [D]/[C]: Select the desired item. a / MENU *1.
5. [D]/[C]: Select the desired phone number.
6. KX-TPA60:
KX-TPA65:
Off-hook
*1 If you push and hold [D]/[C], the next/previous items will be displayed automatically.
70
Using the Phonebook
Searching by Name
You can also search for an item in the phonebook by entering a name:
[In standby mode]
1.
2. [D]/[C]: "Remote Phonebook"*1. a OK
3. Enter the name or the first character(s) of the desired name. a OK
4. [D]/[C]: Select the desired item. a OK *2
5. [D]/[C]: Select the desired phone number.
6. KX-TPA60:
KX-TPA65:
Off-hook
*1 If only Remote Phonebook is permitted, this step is skipped.
*2 If you push and hold [D]/[C], the next/previous items will be displayed automatically.
71
Customizing the Telephone
Hot Keys
By assigning phone numbers to dial keys, you can make a call by pressing and holding a dial key.
R “Hot Key Dialing”, Page 48
Note
R For details about searching for an item in the phonebook, see “Searching for an Item in the Handset
Phonebook”, Page 66.
72
Customizing the Telephone
*1 While the Hot Key’s information is displayed, you can press [D] or [C] to select another Hot Key
number.
*2 To delete all items, select "Delete All" instead of "Delete".
73
Customizing the Telephone
c. Enter a time of day using the Navigator Keys and/or dial keys. a OK
6. Enter a text message to be displayed when the Memo Alarm occurs. a OK
7. OK
8. "Save" a OK
Note
R For details about entering characters, see “Entering Characters”, Page 44.
R When entering a time of day, press [AM/PM] to toggle between AM or PM. [AM/PM] will not be
displayed if 24-hour-time display is set.
Note
R You can assign the same function to multiple dial keys.
R You must assign a function to each key.
74
Customizing the Telephone
2. [D]/[C]/[F]/[E]: a OK
3. [D]/[C]: Select the main item. a OK
Key Option Function Key Soft Key Edit Soft Key Name Page
Key Lock Type Auto Lock Time Hot Key Time 93
2. [D]/[C]/[F]/[E]: a OK
LLDP VLAN
Network Settings IP Mode Select IPv4 Settings IPv6 Settings Page
LLDP VLAN Link Speed 98
75
Customizing the Telephone
Main Item Sub Item Page
System Settings Register H/S Cancel Register Change Base PIN Page
Set Time & Date Repeater Mode MultilineSetting 99
2. [D]/[C]/[F]/[E]: a OK
2. [D]/[C]/[F]/[E]: a OK
Editing the phone numbers to reject (when connected to the KX-TGP600 only)
1. / MENU
76
Customizing the Telephone
2. [D]/[C]/[F]/[E]: a OK
Deleting the phone numbers to reject (when connected to the KX-TGP600 only)
1. / MENU
2. [D]/[C]/[F]/[E]: a OK
2. [D]/[C]/[F]/[E]: a OK
77
Customizing the Telephone
R Handset and Line Number select for making call
R Phonebook import and export
Note
R Each time you want to access the Web user interface, you must enable Web programming (Embedded
Web). See “Other Option”, Page 97.
78
Installation and Setup
WARNING
R To reduce the risk of fire or electric shock, do not overload AC outlets and extension cords.
R Completely insert the AC adaptor/power plug into the AC outlet. Failure to do so may cause electric
shock and/or excessive heat resulting in a fire.
R Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet,
then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc.
resulting in a fire.
79
Installation and Setup
R High Position ® Low Position
PUSH
PUSH
PUSH
PUSH
PUSH
PUSH
80
Installation and Setup
Connections
KX-TPA65 (Desk phone)
Attach the AC adaptor, corded handset and headset to the desk phone.
PQLV219xx
Hub
PQLV219xx
R The initial setting for the KX-TGP600 IP address is "DHCP—Auto". For information about your network
environment, contact your administrator. For details, see “Network Settings”, Page 98.
PNLV226xx
81
Installation and Setup
R The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not
connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to
become disconnected.
R Fasten the AC adaptor cord to the cord holder.
R Use only the included Panasonic AC adaptor.
Battery Installation
Open the battery cover, insert the batteries, and close the cover as indicated below.
R The charge indicator will turn off when the batteries are fully charged.
For more information about charging batteries, see “Battery Information”,
Page 11.
R It is normal for the handset and charger to feel warm while the batteries are
charging.
R Keep devices sensitive to magnetic fields away from the charger.
R Use only the included charger.
82
Installation and Setup
Wall Mounting
Note
R Make sure that the wall and the fixing method are strong enough to support the weight of the unit.
*1
*2
*3
*1 55 mm (2 5/32 in)
*2 Washer
*3 Drive the screw to this point.
3. Fasten the wall mounting adaptor to the base with the screw.
(Recommended torque: 0.4 N·m [4.08 kgf·cm/3.54 lbf·in] to 0.6 N·m [6.12 kgf·cm/5.31 lbf·in])
4. Connect the AC adaptor.
83
Installation and Setup
5. Drive the screws into the wall either 83 mm (3 1/4 in) or 100 mm (3 15/16 in) apart, and mount the unit
on the wall.
3 5 *3
*1 *4
*2 *5
*6
*1 AC adaptor
*2 Handset Cord
*3 Washer
*4 Drive the screw to this point.
*5 83 mm (3 1/4 in)
*6 100 mm (3 15/16 in)
R You can find a wall mounting template at the end of this manual.
R When inserting screws, avoid pipes and electrical cables, etc., that may be present/buried.
R The screw heads should not be flush to the wall.
R Certain types of wall may require plugs to be anchored in the wall before the screws are inserted.
84
Installation and Setup
4. Handset is safely hooked when it is in the cradle.
b. [D]/[C]/[F]/[E]: a OK
86
Installation and Setup
3. Handset/desk phone:
[D]/[C]: "Cancel Register" a OK
4. Handset/desk phone:
Select a handset/desk phone. a OK
2. [D]/[C]/[F]/[E]: a OK
87
Appendix
Appendix
Character Mode Table
2 ABC2 abc2 2
3 DEF3 def3 3
4 GHI4 ghi4 4
5 JKL5 jkl5 5 JKL5 jkl5
6 MNO6 mno6 6
7 PQRS7 pqrs7 7
8 TUV8 tuv8 8
9 WXYZ9 wxyz9 9
0 Space ! ? " : ; + = < > 0 0 Space ! ? " : ; + = < > 0
# #
R To change between uppercase and lowercase before or after entering a character, press
KX-TPA60:
KX-TPA65:
R Pressing a key repeatedly will cycle through the characters associated with that key. For example, to
enter the letter "C" in Latin Mode, press 2 3 times.
R Characters that are entered using the # key (for example, "$") cannot be entered when searching the
phonebook. See “Searching for an Item in the Handset Phonebook”, Page 66.
R The illustrations of the keys in the table may differ in appearance from the actual keys on the handset/
desk phone.
ABC2 ΑΒΓ2
2 2
abc2 αβγ2
88
Appendix
ABC 0–9 ΑΒΓ AÄÃ SŚŠ
Keys
(Latin) (Numeric) (Greek) (Extended 1) (Extended 2)
DEF3 ΔΕΖ3
3 3
def3 δεζ3
GHI4 ΗΘΙ4
4 4
ghi4 ηθι4
JKL5 ΚΛΜ5 JKL5
5 5
jkl5 κλμ5 jkl5
MNO6
6 6
mno6 νξο6
PQRS7 ΠΡΣ7
7 7
pqrs7 πρσ7
TUV8 ΤΥΦ8
8 8
tuv8 τυφ8
WXYZ9
9 9
wxyz9
Space ! ? " : ; +
0 0 Space ! ? " : ; + = < > 0
=<>0
# #
*1 KX-TPA65 only.
R To change between uppercase and lowercase before or after entering a character, press
KX-TPA60:
KX-TPA65:
R Pressing a key repeatedly will cycle through the characters associated with that key. For example, to
enter the letter "C" in Latin Mode, press 2 3 times.
R Characters that are entered using the # key (for example, "$") cannot be entered when searching the
phonebook. See “Searching for an Item in the Handset Phonebook”, Page 66.
R The illustrations of the keys in the table may differ in appearance from the actual keys on the handset/
desk phone.
89
Appendix
АБВ 0–9 ABC AÄÃ SŚŠ
Keys
(Cyrillic) (Numeric) (Latin) (Extended 1) (Extended 2)
АБВГ2 ABC2
2 2
абвг2 abc2
ДЕЁЖЗ3 DEF3
3 3
деёжз3 def3
ИЙКЛ4 GHI4
4 4
ийкл4 ghi4
МНОП5 JKL5 JKL5
5 5
мноп5 jkl5 jkl5
РСТУ6 MNO6
6 6
рсту6 mno6
ФХЦЧ7 PQRS7
7 7
фхцч7 pqrs7
ШЩЪЫ8 TUV8
8 8
шщъы8 tuv8
ЬЭЮЯҐЄІЇ
WXYZ9
9 Ў9 9
ьэюяґєіїў9 wxyz9
0 Space ! ? " : ; +
0 Space ! ? " : ; + = < > 0
=<>0
# #
R To change between uppercase and lowercase before or after entering a character, press
KX-TPA60:
KX-TPA65:
R Pressing a key repeatedly will cycle through the characters associated with that key. For example, to
enter the letter "C" in Latin Mode, press 2 3 times.
R Pressing a key repeatedly will cycle through the characters associated with that key. For example, to
enter the letter "B" in Cyrillic Mode, press 2 3 times.
R Characters that are entered using the # key (for example, "$") cannot be entered when searching the
phonebook. See “Searching for an Item in the Handset Phonebook”, Page 66.
R The illustrations of the keys in the table may differ in appearance from the actual keys on the handset/
desk phone.
90
Appendix
Incoming Option
*1 The preset melodies in this product are used with permission of © 2010 Copyrights Vision Inc.
*2 Displayed only when "Private Ring" is selected.
*3 When "Ring On Charger" is set to "On" but "Ringer Volume" is set to "Off", the handset rings at level
1.
91
Appendix
Talk Option
Answer Option
92
Appendix
Key Option
93
Appendix
Sub Item Description Setting Default
Key Lock Type Selects the type of key lock. Manual Manual
Manual&Password*6*7
Auto
Auto&Password*6*7
Auto Lock Time Sets the number of seconds 0s–60s 10s
before the handset/desk phone
key lock is activated when
"Auto" is selected as the "Key
Lock Type".
Hot Key Time Selects the number of seconds 1s–20s 2s
before a call is automatically
made when a Hot Key
assigned to "Auto" is pressed
and held.
*1 "Call Forward" when connected to a base unit other than the KX-TGP600.
*2 Not available when connected to a base unit other than the KX-TGP600.
*3 "Call Park", "Pause" and "Paging" are displayed only when they are enabled in settings. Contact your
administrator for further information.
*4 KX-TPA60 only.
*5 Displayed only when "Standby" is selected.
*6 To avoid unauthorized access to this product:
R Set a password that is random and cannot be easily guessed.
R Change the password regularly.
*7 If no password has been set, you cannot select "Manual&Password" or "Auto&Password" for "Key
Lock Type". For details about setting the password, see “Setting the Password”, Page 43.
94
Appendix
Display Option
95
Appendix
Sub Item Description Setting Default
Date Format Selects the format for the date DD-MM-YYYY Suffix: CE/UK/
shown on the display in MM-DD-YYYY AL/LA/LC/RU
standby mode. YYYY-MM-DD DD-MM-YYYY
Suffix: (none/C)
MM-DD-YYYY
Time Format Selects the format for the time 12H Suffix: CE/UK/
shown on the display in 24H AL/LA/LC/RU
standby mode. 24H
Suffix: (none/C)
12H
Caller ID Disp Selects which caller information H/S Phonebook Network
is displayed when a call is Network
received.
Either the information stored in
the Handset Phonebook or the
network can be displayed.
Colour Scheme/ Selects the color scheme of the Dark Dark
Color Scheme LCD. Light
Base Monitor Selects the base number Off Off
display mode in the Current Base
maintenance mode. Current+Scanned
*1 Cannot be selected when connected to a base unit other than the KX-TGP600.
*2 The keypad backlight is available only for the KX-TPA60.
*3 Not displayed when connected to a base unit other than the KX-TGP600.
Tone Option
System Option
96
Appendix
Sub Item Description Setting Default
Change PIN Before registering your handset/ Enter the PIN number. 1234
desk phone with a base unit, (max. 8 digits)
enter the base unit’s PIN here.
Once you have registered the
handset/desk phone with a
base unit, this PIN can be
changed so that the handset/
desk phone can be registered
to an additional base unit.
H/S Information Displays the firmware version. — —
Other Option
97
Appendix
Status
*1 If this item is not set, "0.0.0.0" is displayed. If the base unit does not connect to the Ethernet, "…" is
displayed.
*2 If this item is not set, "0::0" is displayed. If the base unit does not connect to the Ethernet, "::" is
displayed.
Network Settings
98
Appendix
Sub Item Description Setting Default
IPv6 Settings Specifies the IPv6 settings. DHCP DHCP–Auto
Auto
Manual
–DNS 1
–DNS 2
RA
–DNS 1
–DNS 2
Static
–IP Address
–Prefix
–Default Gateway
–DNS 1
–DNS 2
LLDP Specifies the LLDP settings. On On
Off
VLAN Specifies the VLAN settings. Enable VLAN Enable VLAN:
Yes No
No VLAN ID: 2
VLAN ID: 0–4094 VLAN Priority: 7
VLAN Priority: 0–7
Link Speed Specifies the Ethernet PHY Auto Auto
mode settings. 100M/Full
100M/Half
10M/Full
10M/Half
System Settings
99
Appendix
Sub Item Description Setting Default
MultilineSetting Specifies the multiline mode. Incoming Call*2 Incoming Call:
Line 1–8 Handset 1–8
Handset 1–8 Outgoing Call:
Outgoing Call*3 Line 1–8
Default Line:
Handset 1–8
Line 1
Line 1–8
Default Line*4
Authentication*5 Specifies the ID and password –ID*5 Not stored
for HTTP authentication. –Password*5
Access Code*6 Specifies the access code to Max. 16 characters Not stored
access the redirect server.
Xsi Setting*7 Specifies the ID and password Line 1–8 Not stored
for the Xsi service. ID*5
Password*5
UC Setting*7 Specifies the ID and password Handset 1–8 Not stored
for the Broadsoft UC service ID*5
(IM&P). Password*5
Parallel Setting Register/deregister the paired Master Handset Pairing: Off
(KX-TPA65 only) handset of the desk phone. Pairing*8
Mode
Busy
Take Over Call
*1 Availability depends on your phone system. Contact your administrator for further information.
*2 After selecting the line, selects the handset(s)/desk phone(s) assigned to the line.
This function is enabled by default for all handsets/desk phones.
*3 After selecting the handset/desk phone, selects the line(s) assigned to the handset/desk phone.
This function is enabled by default for all handsets/desk phones.
*4 After selecting the handset/desk phone, selects a default line assigned to the handset/desk phone.
*5 Max. 128 characters
*6 This item is displayed only during initial setup.
*7 If the Xsi service is available, you can select these items. Contact your administrator for further
information.
*8 If a handset and a desk phone have already been paired, the handset is highlighted.
Call Settings
100
Appendix
Sub Item Description Setting Default
Anywhere*3 Specifies/edits the Xsi’s –Anywhere*1 —
Anywhere settings. On
Off
–Name
–Phone Number*2
Remote Office*3 Specifies the Xsi’s Remote –Remote Office —
Office setting. On
Off
–Phone Number*2
SimultaneousRing*3 Specifies the Xsi’s –SimultaneousRing
Simultaneous Ring setting. On
Off
–Phone Number*2
System Setting Menu Layout (when connected to a base unit other than the
KX-TGP600)
System Settings
*1 Availability depends on your phone system. Contact your administrator for further information.
*2 Max. 16 characters
101
Appendix
Specifications
Item Specifications
Power Supply AC adaptor/PoE (IEEE 802.3af)
Maximum Power Consumption 2.6 W
Operating Environment 0 °C (32 °F) to 40 °C (104 °F)
Ethernet Port (LAN) 1 (RJ45)
Ethernet Interface 10Base-T/100Base-TX
(Auto/100MB-FULL/100MB-HALF/10MB-FULL/10MB-HALF)
CAT-iq 2.0
Wideband Codec G.722/G.722.2
Narrowband Codec G.711a-law/G.711µ-law/G.729a
Multiple Line 8
Multiple Handset/Desk Phone 8
Simultaneous Voice Calls Talk 8 + Conference 2
(Narrowband Mode)
Simultaneous Voice Calls Talk 4 + Conference 2
(Wideband Mode) (AMR-WB : Talk 2)
Dimensions 118.7 mm ´ 45.0 mm ´ 88.1 mm
(Width ´ Depth ´ Height) (4.67 in ´ 1.77 in ´ 3.47 in)
Weight 126 g (0.28 lb)
KX-TPA60/KX-TPA65
102
Appendix
Dimensions 47.8 mm ´ 25.5 mm ´ 153.2 mm "High" position:
(Width ´ Depth ´ Height) (1.88 in ´ 1.00 in ´ 6.03 in) 192 mm ´ 170 mm ´ 182 mm
(7.56 in ´ 6.69 in ´ 7.17 in)
"Low" position:
192 mm ´ 185 mm ´ 150 mm
(7.56 in ´ 7.28 in ´ 5.91 in)
Weight 117 g (0.26 lb) 675 g (1.49 lb)
RF Specifications
KX-TGP600/KX-TPA60/KX-TPA65
103
Appendix
Troubleshooting
Problem Possible Cause Solution
The handset does not The battery is drained. Charge the battery fully.
work. For details, see "Charging the
Batteries" on Page 82.
The power is off. R Turn it on.
For details, see "Location of
Controls" on Page 18.
R Re-insert the battery, and then
set the handset on the charger.
For details, see "Battery
Installation" on Page 82, and
"Charging the Batteries" on
Page 82.
The handset/desk Ringer volume is set to "Off". Adjust the ringer volume level.
phone does not ring. (If the ringer volume is set to See "Adjusting the Volume" on
"Off", is displayed.) Page 40.
104
Appendix
Problem Possible Cause Solution
The handset stops An unknown error has occurred. R Turn the handset off, and then
working during turn it back on.
operation. For details, see "Location of
Controls" on Page 18.
R Re-insert the battery and try
again.
For details, see "Battery
Installation" on Page 82.
You cannot use the The handset/desk phone will not —
handset/desk phone function during a power failure
during a power failure. because the base unit stops
emitting radio waves.
The headset does not A headset tone cannot be heard R Make sure the headset tone
work. when receiving an incoming call setting is set to "On". See
when the headset is attached. "Incoming Option" on Page 91.
R Make sure the headset jack is
connected properly. See
"Location of Controls" on Page 18.
Noise is frequently Nearby electrical appliances are R Place the handset/desk phone
heard. causing interference, or you are and base unit away from other
too far from the base unit. electrical appliances.
R Move closer to the base unit.
Two short beeps are The radio signal is weak. Move closer to the base unit.
heard during a
conversation.
The charge indicator The charger is not connected R Make sure the battery is inserted
flashes red rapidly. properly. properly.
R Set the handset in the charger
properly.
R Contact your phone system
dealer/service provider.
You charged the The battery charge contacts may Clean the battery charge contacts
batteries for 6 hours, be dirty. without damaging them and charge
but the beep tones once more.
sound, and It is time to change the batteries. Replace with a new one.
(needs to be charged)
flashes after a few
telephone calls.
While charging the These are normal conditions. —
battery, the handset
and the AC adaptor
feel warm.
"No Service" is The handset/desk phone is out of Move closer to the base unit or try
displayed, and beep range. again later.
tones are heard. The base unit or Server is out of Contact your phone system dealer/
service. service provider.
105
Appendix
Problem Possible Cause Solution
While charging the The temperature of the battery Confirm that the area where the
battery, the LED being charged is outside of handset is being charged is
indicator blinks normal limits. between 5 °C (41 °F) and 40 °C
rapidly, but the (104 °F), and wait for the battery’s
handset does not temperature to drop.
beep.
While charging the The battery is not charging Unplug the AC adaptor from the AC
battery, the LED correctly due to an electrical outlet, remove the battery from the
indicator blinks failure. handset, and contact your phone
rapidly and the system dealer/service provider.
handset beeps rapidly. A wrong type of battery such as Use only the rechargeable Ni-MH
Alkaline or Manganese was batteries noted on Page 11, 12.
inserted.
I cannot remember — Contact your phone system dealer/
the PIN number. service provider.
The "Delete All" Batteries are drained, which Charge the battery fully, and then
operation to delete all prevents the operation from try again.
phonebook entries is being completed. For details, see "Charging the
not functioning. Batteries" on Page 82.
106
Appendix
Error Messages
Error Message Possible Cause Solution
Register Unit The handset/desk phone has Consult your dealer.
been cancelled or the handset/
desk phone has not been
registered.
No Service The handset/desk phone is out of Move closer to the base unit.
range.
The base unit is turned off. Make sure the power cord is
connected.
Invalid The called party on an intercom Wait a moment and try again.
call is rejecting your calls.
Path Busy The base unit is busy. Try again later.
Please Wait… The handset/desk phone is Wait for a moment.
connecting to the base unit or
Server.
Charge Battery The handset battery has little Charge the battery fully. See
charge remaining. "Charging the Batteries" on Page 82.
No Entries When trying to view the
Phonebook: No items have been
stored. See "Storing an Item in
the Handset Phonebook" on
Page 63.
When trying to view the Incoming
or Outgoing Call Log: No logs
have been stored.
Memory Full The Phonebook is full and cannot Remove unnecessary data in the
store the new item. Phonebook and try again.
Need Repair Contact your phone system dealer/
service provider.
Not Found The handset/desk phone does The handset/desk phone is out of
not answer when a call is made. range or turned off.
Aborted There was a wireless Use the handset/desk phone closer
transmission error during a to the base unit.
phonebook download or upload.
Phonebook Error There was a wireless R Remove unnecessary data in the
transmission error, corrupted phonebook, or consult your
data, or the memory became full administrator regarding the
during a phonebook download. number of items being
downloaded.
R Use the handset/desk phone
closer to the base unit.
R This message disappears if you
access the phonebook.
107
One screw here One screw here
Note:
55 mm
/
100 mm (3 15 16 in)
with the size of this page. If the dimensions of
83 mm (3 1 4 in)
for KX-TPA65
the paper output still deviate slightly from the
measurements indicated here, use the
measurements indicated here.
/
/
One screw here
109
Notes
110
Notes
111
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Web Site: http://www.panasonic.net/pcc/support/sipphone
Copyright:
This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for
internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of
Panasonic System Networks Co., Ltd.