QUESTIONNAIRE

I/We am/are _____________________________________________, a management student from SHANTI

BUSINESS SCHOOL. I/We am/are conducting a survey on “HR Policies and Practices” as a part of my/our
project and would like you to help me/us by filling up the questionnaire. I/We assure you that all the information
shared by you will strictly remain confidential and will be used for academic purpose only. Kindly support by
filling in the questionnaire given below.

Meeting date: __________________

Contact Number: ______________________

I. COMPANY DETAILS:
1. Name of the Organization : _______________________________________________
2. Name of the HR manager : ______________________________________________
3. Annual turnover of the company: _____________________________________________
4. Which one of the following industry domain does your Organization belong?
□ Automobile □ Pharma □ Engineering
□ Manufacturing □ IT & ITES □ Hospitality
□ Apparel / Textile □ Hospitals □ Construction & Real
Estate
□ Dealer / Distributor □ Retail □ Gems & Jewelers
□ Services □ Others (please specify)_________________________

5. How many permanent employees are there in your organization?

□ 10 – 50 □ 51-100 □ 101 – 150
□ 151-200 □ More than 200

6. What is the approximate strength of the White Collared and blue collared employees:

White Collared Blue

Collared
Total Managerial Clerical Supervisors
 7. Do you have an in-house HR Dept in the Organization?
□ Yes □ No

If yes, then how many employees work in the HR Department?

Level Nos. Function Performed

8. Does the Organization have an In house HR Policy Manual?

□ Yes □ No
II. RECRUITMENT AND SELECTION:
1. When do you assess the need of employees in a particular year?
□ Monthly □ Quarterly
□ Annually □ As per the requirement

2. On an average how many employees are recruited in a year?

______________

3. Potential candidates in your organization are generated through which of the following sources:
Sources Please Tick Percentage
Employee Referrals
Use Of Job Portals
Print Advertising
Campus Recruitment
Recruitment Agencies
Ex-Employees
Others

4. Do you have employee referral schemes?

□ Yes □ No
If yes, the reward given on bringing the candidate on board is:
□ Monetary reward □ Non monetary reward
5. In selection procedure, how many rounds of technical interviews and HR rounds do you conduct
for lower level candidates?
_____
6. Does the same hold good for managerial level cadre also?
□Yes □ No
7. Do you conduct background checks?
□Yes □ No
{If no then skip question no. 8 and 9)

8. Is background check done for all levels?

□Yes □ No

If no, then please specify the level for which it is done: ____________________________

9. Background check is done by:

□Internal staff □ Outsourced staff

10. Do you bear any expenses of the out-station candidate for the final interview?
□Yes □No
11. Do you bear the relocation expenses of the selected candidate?
□Yes □ No
If yes, which of the following expenses are covered by the company?

□Travel □ Transportation of household goods □ Accommodation

If other, please specify: _____________________________________

12. For which hierarchical level are such expenses provided?

______________________________________

13. What is the probationary period for a new employee?

□ 6 months □ 1 year □ 2 years

14. Do you have a structured interview panel in the system?

□ Yes □ No
15. Does your company have written job descriptions for all positions?
□ Yes □ No

16. Do you face high Employee Attrition?

□ Yes □ No
If yes, in your opinion what are the reasons for Employee Attrition in your organization?
a.____________________________b._________________________________
c.____________________________d__________________________________

17. INDUCTION:
1. The induction program of your organization is:

□ Structured and formal □ Informal □ Both

2. The duration of induction programme is:

□Less than 1 week □ 1 week

□ 15 days □ 1 month

3. What does the induction programme of your organization cover?

___________________________________________________________________________
_________________________________________________________________________

4. Do you have a buddy mentor system to make the employee feel at ease?

□Yes □ No

5. Do you offer any gifts, vouchers, etc to the new joinees to welcome them in a warm and friendly
way?

□ Yes □ No
18. LEARNING AND DEVELOPMENT
1. Is the training mandatory for all level of employees?

□ Yes □ No

If yes, on an average how many man-hours of training do you provide for each employee in a
year?________________________________

2. On what basis is the training need analyzed in your organisation?

□ Employee performance □ Performance counseling

□ Competency framework □ Need based

□Other please specify ___________________________________________________

3. Training is provided to employees in your organization to enhance their:

□Technical skills □ Soft skills □ Both

Any other area, please mention ___________________________________________

(Skip to question no. 6 if you have chosen technical skills)

4. If you provide training on soft skills, what are the different types of behavioral training
programmes offered to employees?

□ Communication skills □Interviewing skills

□ Assertiveness □ Creativity
□ Culture sensitivity □ Other
Please specify ___________________________________________________________ .
______________________________________________________________________

5. What is the frequency of such behavioral training programmes?

__________________________________
6. Generally, what are the different methods adopted by your organization to train your employees?

□Web-based □ On the job training

□ Class room □ Other please specify ___________________________

7. Effectiveness of training programme in your organization is normally evaluated by:
□ Observing the post training performance of employees
□ Reaction/ feedback of the trainees

□ Determining ROI
□ Other
Please specify ___________________________________________________________

8. Does your organization provide opportunities to employees to enhance/ upgrade

qualification?

□Yes □ No

If yes, please specify___________________________________________________________________

19. PERFORMANCE APPRAISAL

1. The performance appraisal method followed in the organization is:

___________________________________________________________________

2. An individual employee is evaluated on the basis of his/her:

□ Technical skills □ Behavior

□Adaptability in the organization □ Other please specify______________________

3. How often is the appraisal conducted?

□ Once in 3 months □ Once in 6 months □ Once in a year

4. Is the appraisal feedback communicated to the respected employee?

□Yes □No

5. Are the employees satisfied with the appraisal system adopted currently?

□ Yes □ No

6. What is the mode of evaluating Employee Performance in your organization?

□ Informally □ Structured Appraisal Formats

7. Is the Performance Appraisal linked to Rewards & Benefits?
□ Yes □ No
8. What is your satisfaction level on the following current HR Processes in the organization?
Kindly tick your response in the following:

PROCESSES Very Somewhat Neutral Somewhat Very

Dissatisfied Dissatisfied Satisfied Satisfied

Manpower Planning
Recruitment &
Training &
Selection
Performance
DevelopmentAppraisal
Compensation
Organization structure
Management
Succession Planning/
career development

9. Does the company have any HRIS/HRMS/SAP modules installed?

□ Yes □ No
If, yes please mention which ones____________________________________________
10. Are any human resource functions outsourced by the company such as

a. Manpower planning & recruitment □Yes □ No

b. Payroll Management □Yes □ No

c. Hr resource □Yes □ No

11. Would you be interested in availing HR Advisory or HR Outsourcing Services in your

organization? Please Tick your response.

SN SERVICES Not Not Somew Definit Adviso Outsour

. Interest Sure hat ely ry cing
ed Interest Interes
ed ted

A HR POLICIES &
SYSTEMS
HR Policy Manual
Compensation & Benefits
Exit Management
Leave & Travel Policy
 Other Admin policies
HR MIS
HR Formats
B TALENT
Manpower Planning
ACQUISITION
Recruitment Strategy
Recruitment System
Interview Panel
Design
C LEARNING &
DEVELOPMENT
Induction Process Program
Employee Handbook
Design
Training Need Assessment
Training Process design
C PERFORMANCE
MANAGEMENT
Map & Design Job Roles
SYSTEM
& Responsibilities
Map & Design Key
Performance Indicators
Design
(KPIs) Appraisal &
Reward System
Competency Mapping
Psychometric Testing
Career Path Planning
Coaching & Counseling
E ORGANIZATION
DEVELOPMENT
Organization Study &
Strategy
Organization Structure
Mission & Vision
Design
Employee
Statement Satisfaction
Employer Branding
study
Team Building
Leadership Mentoring
Interventions
HR Audit

20. CAREER PROGRESSION:

1. Does your company have a mentor system intended to help employees in their career progression?
□ Yes □ No
If yes, how do you carry out the career progression through such mentor?

_________________________________________________________________________________
_________________________________________________________________________________

2. What are the different measures adopted by your organization to encourage the employees in
their career growth?

___________________________________________________________________________
___________________________________________________________________________

3. Does your organization provide the employees an opportunity to shift their career line if their
interest lies in some other area, existent in the organization?
□ Yes □ No

21. LEAVE POLICY:

1. How many days of privilege do you provide your employees annually?
__________
2. Can they carry forward privilege leave?

□ Yes □ No

3. Specify the conditions of availing privilege leave.

_________________________________________________________________________________
_________________________________________________________________________________

4. How many days of casual leave do you provide your employees annually? ___________________

5. What are the other kinds of leaves enjoyed by employees in your organization?

_________________________________________________________________________________
_________________________________________________________
22. COMMUNICATION AND DECISION MAKING PROCESS:
1. The communication pattern in your organization is structured such that it is:
□ Formal and transparent □ Informal □ Both

2. Is your organization encouraging employee participation in decision making?

□ Yes □ No

If yes, what are the different employee participative programmes you organize?

___________________________________________________________________________
___________________________________________________________________________

3. What is the frequency of such programmes?

□ Weekly □ Fortnightly □ Monthly

23. REWARDS AND RECOGNITION:

1. What are the types of rewards usually given to the employees?
□ Monetary □ Non monetary
□ Both □ No defined rewards
2. From the following options considered, for what all do the employees get recognition?
□ Performance □ Birthday
□ Marriage □ Milestones
□ Length of service □ Innovation and creativity
□ Customer satisfaction □ Team performance
□ Contribution towards society □ Other please specify ________________________________
3. Is the method of recognizing the best employee of the month followed in your organization?
□ Yes □ No

24. EMPLOYEE RECREATION:

1. Which of the following types of recreational activities are followed in your organization?

□ Outings □ Sports events

□Organization-wide parties □ Lunch and dinner

□ Offsite training/ team building activities □ Other please specify ________________________
2. What is the frequency of the above recreational activities?

□ Monthly □ Quarterly □ Bi- annually

□ Annually □ Need based

25. PERSONAL ACCIDENT INSURANCE POLICY

1. What are the contingencies that you cover under this policy?

________________________________________________________________________________
________________________________________________________________________________

2. Other than standard contingencies, do you provide any other benefits- like expenses for the
carriage of the deceased, children's education grant?

___________________________________________________________________________
___________________________________________________________________________

3. How is the insurance amount decided?

□ Fixed □ Contingent on compensation □ Contingent on level

4. Is there a provision for a sum insured for each employee as per personal accident
insurance policy?
□ Yes □ No
5. What is the general practice for ascertaining the insurance amount, if it is based on
compensation or level?

___________________________________________________________________________
___________________________________________________________________________

26. MEDI-CLAIM POLICY:

1. What type of policy do you offer?
□Floater □ Fixed □ Both
2. Who all are covered under medi-claim policy?

□ Employee only □ Employee, spouse, 2 children

□ Employee, spouse, parents □ Employee, spouse, parents, 2 children
3. What are the services covered under the medi-claim policy?

□ Pre-existing illness
□ New babies from day one cover
□ Other illness/ disorder please specify ________________________________________
4. What is the sum insured for each employee as per the medi-claim policy?
_____________________________________________________________________

27. DOMESTIC RELOCATION POLICY:

1. Do you have any policy for domestic relocation?

□ Yes □ No (if no then skip the questions related to this policy)

2. The expenses covered under this policy include:

□ Travel □ Transportation of goods

□ Temporary accommodation □ Relocation bonus

Any other, please specify ___________________________________________

(Skip question no. 3, 4, 5 if travel expenses are not covered)

3. What is the mode of travel provided by the company?

□ Road □ Railway □ Air

4. If it is through railway, which class do you provide?

□ I a/c □ II a/c □ III a/c □ Sleeper class

5. Do you provide economy class airfare?

□ Yes □ No

28. NOTICE PERIOD:

1. What is the notice period a candidate on probation should serve on leaving the
organization?

__________________________________________________________________________
2. Is there any provision for employee on probation, who cannot serve the notice period and
would like to have a smooth exit?
□ Yes □ No

If yes, please specify______________________________________________________________

3. What is the notice period in case of permanent employee leaving the organization?
________________________________________________________________________________

4. Is there any provision in your organization for the employees to get relieved before the notice
period?
□ Yes □ No

29. EMPLOYEE RETENTION:

1. What are the retention strategies adopted by your organization to retain employees and also to attract
prospects?
□ Extra bonus □ Free education for employee’s kids
□ Friendly Atmosphere □ Pride given in acknowledgement
□ Lodging and Boarding □ Free medical facilities
□ Extra cash allowance □ Giving gifts for special achievements
□ Other please specify ___________________________________________________________

30. COMPENSATION PROGRAMME:

1. In case of an accident, does the company provide with compensation?
□ Yes □ No

2. In case an accident occurs with an employee does his family member, if capable, gets a priority to work in
his place in the organization?
□ Yes □ No

31. OTHER COMPANY INFORMATION:

1. Has the organization received and rewards/ recognition?
□ Yes □ No
If yes, then please name them
_____________________________________________________________________________________
_____________________________________________________________________________________

2. Is the organization a member of any professional Association or Body?

□ Yes □ No
If yes, then please name them__________________________________________________

3. Does the organization have ISO certification or any other Professional Certification?
□ Yes □ No
If yes, then please mention the details
_________________________________________________________________________

4. Which of the following best describes your Company’s revenue growth goals over the next one year?
□ 41-50% □ 31-40%
□ 21-30% □ 11-20%
□ 6-10% □ up to 5%

****Thank you for your Cooperation****