Sonia Flores is seeking a customer service or administrative position with 16 years of experience in providing quality performance and office support. She has strong skills in Microsoft Office, bookkeeping, customer service, multi-tasking, and working under pressure. Her resume lists employment history including positions in retail, help desk support, and office management, demonstrating a proven track record of customer service and sales.
Sonia Flores is seeking a customer service or administrative position with 16 years of experience in providing quality performance and office support. She has strong skills in Microsoft Office, bookkeeping, customer service, multi-tasking, and working under pressure. Her resume lists employment history including positions in retail, help desk support, and office management, demonstrating a proven track record of customer service and sales.
Sonia Flores is seeking a customer service or administrative position with 16 years of experience in providing quality performance and office support. She has strong skills in Microsoft Office, bookkeeping, customer service, multi-tasking, and working under pressure. Her resume lists employment history including positions in retail, help desk support, and office management, demonstrating a proven track record of customer service and sales.
Sonia Flores is seeking a customer service or administrative position with 16 years of experience in providing quality performance and office support. She has strong skills in Microsoft Office, bookkeeping, customer service, multi-tasking, and working under pressure. Her resume lists employment history including positions in retail, help desk support, and office management, demonstrating a proven track record of customer service and sales.
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Sonia Flores
Phone: (562) 418-1404
E-mail: soniaflores1328@gmail.com
Objective:
Customer Service/Administrative with 16 years of experience in providing quality performance
and office support. Committed to the growth of the company and looking for a challenging opportunity with advancement and growth.
Skills
Bi-lingual English/Spanish Proficient in Microsoft Office
Programs Supervised/Trained New Staff Certified CPR Proven Track Record of Customer Able to Multi Task Service Skillful Bookkeeping Clerk Able to work well under Pressure Help Desk 10 Key
Employment History
Superior Grocers, Santa Fe Springs 2010-Present
Retail/Help Desk/IT Analyze and provide technology support for the user at store level or corporate, hardware and software Customer service, sales, data entry, schematics & pricing statistician Merchandise specialist, coordinator of product placement, commodities purchaser from warehouse and/or vendors Obtains or prepares food items requested by customers in retail food store, totals customer bill, receives payment, and makes change Informs customer of total price of purchases. Receives payment from customer for purchases and makes change. Bags or wraps purchases for customer
Home Locators, Bell Gardens, CA 2006 to 2007
Office Manager Directs and coordinates activities concerned with buying or selling investment products and financial services, such as securities, insurance, and real estate, for clients of brokerage firm: Screens, selects, and interviews staff. Directs in-service training to improve client services and increase sales volume. Develops and implements plans to ensure compliance of workers with established programs, procedures, and practices. Reviews recapitulation of daily transactions to ensure accordance with rules and regulations of government agencies, regulatory bodies, and securities exchanges. Conducts staff meetings of personnel to discuss changes in policy, redirection of sales emphasis to other programs, or to propose methods and procedures to increase firm's share of local market and trade volume. Ralph’s/ Food 4 Less, Los Angeles, CA 1993 to 2005 Point of Sales Clerk Customer service, sales, data entry, schematics & pricing statistician. Merchandise specialist, coordinator of product placement, commodities purchaser from warehouse and/or vendors Prepares food items requested by customers in retail food store, totals customer bill, receives payment, and makes change: Informs customer of total price of purchases. Receives payment from customer for purchases and makes change. Bags or wraps purchases for customer
Education Coastline Community College, Fountain Valley, CA (Health)