Back-UPS®

BR1100CI / BR1100CI-AS
User’s Guide

1
Connect Battery
For safety, the Back-UPS is shipped with one battery wire disconnected. The Back-UPS will not operate until the wire is connected to the touch safe battery terminal.

TURN the Back-UPS over and slide REMOVE the batteries from the battery INSTALL the batteries back into the battery
1 the battery compartment cover off of
the battery housing. 2 compartment and connect the black wire to
the negative (-) battery terminals. Ensure the
batteries are installed as shown below.
3 housing, and slide the battery compartment
cover back onto the battery housing.

2
Connect Equipment Place the Back-UPS to avoid:
- Direct sunlight
- Excessive heat
- Excessive humidity or contact with fluids
Battery Backup Surge Protection
These outlets are powered whenever the Back-UPS is switched
ON. During a power outage or other utility problems (brownouts,
over-voltages), these outlets will be powered for a limited time by
the Back-UPS. Plug your computer, monitor, and two other data-
sensitive devices (external disk or tape drive) into these outlets.

Surge Protection Only

These outlets provide full-time protection from surges even if the
Back-UPS is switched OFF. Plug your printer, fax, or other
devices that do not need battery backup power into these outlets.
Connect AC Line Cord
Plug the Back-UPS power cord into a wall outlet, not a surge
protector or power strip. The outlet should be near the equipment

3
and easily accessible.

Power On
Press the ON/OFF switch to power the unit. BR1100CI Model shown above.

A single short beep, and the green “Power On”

indicator confirms that the Back-UPS is on and
ready to provide protection.
Status Indicators
The Back-UPSindicates its operating status using a combination of visual and audible indicators. Use the
The Back-UPS should charge for at least 24 following table to identify the status of the Back-UPS.
hours to ensure sufficient runtime. The unit is
being charged whenever it is connected to utility
power, whether the unit is turned ON or OFF. Power On LED Buzzer Condition

GREEN On Off Power On - Back-UPS is supplying conditioned utility power to the

connected equipment.
GREEN On (Off during 4 beeps repeated On-Battery - Back-UPS is supplying battery power to the load
4 beeps) every 30 seconds connected to the Battery outlets.

Flashing GREEN Constant Beeping Low Battery Warning - The Back-UPS is supplying battery power to the
(every 1/2 second) load connected to the battery outlets, and the battery has 1.5 minutes of
battery power remaining.
Alternating Constant tone Bad Battery Detected - Battery needs to be charged, or is at end of life
GREEN & RED and must be replaced (see Replace Battery).

4
Flashing Constant tone Battery Disconnected - The battery is disconnected or it is a bad
RED battery (see Replace Battery).
Transfer Voltage and Off Short beep every Low Battery Shutdown - During On Battery operation the battery

Sensitivity Adjustment 4 seconds power was almost completely exhausted, and the Back-UPS is waiting
for utility power to return to normal.
(Optional) Off Constant Tone On Battery Overload - Connected equipment requires more power
than provided by Back-UPS battery. Unplug devices one at a time to
In situations where the Back-UPS, or connected remove overload. If not corrected contact APC Technical Support.
equipment, appears too sensitive to the input volt-
GREEN On Constant Tone On Line Overload - The power drawn by the connected equipment
age, it may be necessary to adjust the transfer exceeds the power capacity of the Battery Backup.
voltage. This is a very simple task that requires
the use of an ON/OFF push button. To adjust the Flashing Chirp every 2 seconds Charger Warning -Back-UPS has experienced an internal problem, but
RED continues to power the load. Contact APC Technical Support.
transfer voltage, perform the following steps:
1. Plug the Back-UPS into the utility power Off Constant Tone Charger Fault - Back-UPS has an internal problem, and is no longer
powering the load. Contact APC Technical Support.
source. The Back-UPS will be in “Standby
mode” (no indicators are lit). Alternating Off Button Program Mode - see Section 4, and the table below.
2. Press the ON/OFF push button fully in for 10 GREEN/AMBER/RED
seconds. The Online LED will begin glowing in GREEN Flashing Off Low Sensitivity Mode - see Section 4, and the table below.
a cyclical order: GREEN-AMBER-RED,
RED Flashing Off Medium Sensitivity Mode - see Section 4, and the table below.
indicating it is going into “Program mode”.
3. The Back-UPS will then indicate the current AMBER Flashing Off High Sensitivity Mode - see Section 4, and the table below.
sensitivity, as shown in the Transfer Voltage
and Sensitivity Adjustment table below.
4. To select the LOW sensitivity setting, press the Transfer Voltage and Sensitivity Adjustment
ON/OFF push button until the LED begins
Indicators Sensitivity Input Voltage Range
flashing GREEN. When to Use
Flashing Setting (For Utility Operation)
5. To select the MEDIUM sensitivity setting,
press the ON/OFF push button until the LED
Green LOW 155 - 290 Input voltage is extremely low or high.
begins flashing RED. Flashing Not recommended for computer loads.
6. To select the HIGH sensitivity setting, press
the ON/OFF push button until the LED begins Red Flashing MEDIUM 160 - 280 Back-UPS frequently goes on battery.
flashing AMBER. (factory default)
7. To exit Programming mode once sensitivity is
set, wait approximately 5 seconds, and all of Amber HIGH 165 - 270 The connected equipment is sensitive to voltage
the LED indicators will be off (unlit). Flashing fluctuations.

990-2995B Copyright 2007 American Power Conversion Corp. APC, Back-UPS and PowerChute are registered trademarks of American Power Conversion Corp.
All other trademarks are property of their respective owners.
Troubleshooting
Use the table below to solve minor Back-UPS installation or operation problems. Consult APC Online Technical Support or call APC Technical Support for assistance with problems that
cannot be resolved using the table below:

Problem Probable Cause Solution

Problem
Back-UPS will not turn on. Circuit Breaker has tripped.
Solution
Reduce the amount of equipment plugged into the “Battery Backup + Surge
Protection” outlets. Reset the circuit breaker by pushing it back in.
Battery is disconnected, or utility power is not available at Ensure the fuse or circuit breaker for the wall outlet is okay, and the wall switch
the wall outlet. controlling the wall outlet (if any) is in the ON position.

No power at the Surge Protection Only Surge Protection Only outlets are overloaded. Reduce the number of devices plugged into Surge Protection Only outlets.
outlets.
Utility power not available at the wall outlet. Ensure the fuse or circuit breaker for the outlet is not tripped, and the wall switch that
controls the outlet is ON.
Connected equipment loses power. The Back-UPS is overloaded. Ensure the equipment you want to stay powered during a power failure is plugged
into the Battery + Surge Protection” outlets, and NOT the Surge Protection Only
outlets.
Ensure the equipment plugged into the outlets of the unit are not overloading the
capacity of the unit. Try disconnecting some of the equipment one device at a time,
and see if the problem continues.
The Back-UPS has exhausted its available battery power. The unit can only operate on battery power for a limited amount of time. The unit will
eventually turn off when the available battery power has been used. Allow the unit to
recharge for 24 hours before continuing to use the unit.
The equipment connected to the Back-UPS does not The output waveform is designed for computers and computer-related equipment. It
accept the step-approximated sine waveform from the unit. is not designed for use with motor-type equipment.
The Back-UPS may require service. Contact APC Technical Support for further troubleshooting.

The Power On indicator is lit, and the unit is The unit is using battery. The unit is operating normally and using battery power. Once On Battery, you should
beeping four times every 30 seconds, or it is save your current work, power down your equipment, and turn the unit OFF. Once
emittng a constant tone. normal power is restored, you may turn the unit back ON, and power your equipment.

The Power On indicator flashes once per Battery capacity is low (there is about 2 minutes of use The unit is about to shut down due to a low battery charge condition! When the unit
second, and the Back-UPS beeps once per remaining). beeps once every second, the battery has about 2 minutes of power remaining.
second at the same time. Immediately power down your computer ,and turn the unit OFF. When power returns
to normal, the unit will recharge the battery.
Inadequate runtime. The battery is not fully charged. Allow the unit to charge by leaving it plugged in, and switched on for 24 hours.
Battery is near the end of useful life. As a battery ages, the amount of runtime available will decrease. Batteries also age
prematurely if the unit is placed near excessive heat. If the battery will not charge, the
Back-UPS is no longer operable, and the battery must be replaced.

Specifications Safety
Item This section contains important instructions that should be followed during Back-UPS
Type Specifications installation and maintenance. The instructions are intended for APC customers who
Input Voltage 230 VAC nominal setup, install, relocate, or maintain APC equipment.
Frequency 50 or 60 Hz ±3 Hz, factory default is 50Hz This equipment is intended for installation in a temperature-controlled indoor area (see
Specifications for exact temperature range), free of conductive contaminants.
Brownout Transfer 159 VAC, typical
Over-voltage Transfer 281 VAC, typical Electrical Safety
Output UPS Capacity (total) 1100 VA / 660 W ! To reduce the risk of fire, connect only to a circuit provided with 20-amp
maximum branch circuit overturned protection.
Voltage On Battery 230 Vac ±8%
(step-approximated sine wave)
CAUTION! De-energizing Safety
Frequency - On Battery 50 Hz ±1 Hz
Transfer Time 50 Hz: 6ms typical, 10ms maximum
! The Back-UPS has an internal energy source (the battery); the output may be
energized when the unit is not connected to an AC power outlet.
60 Hz: 5ms typical, 8ms maximum To de-energize pluggable equipment: switch the unit off. Disconnect the unit
Protection and Filter AC Surge Protection Full time, 440 joules from utility power. Next, disconnect the equipment from the unit.
The unit includes a protective earth conductor which carries the leakage current
AC Input Resettable circuit breaker from the connected devices. Total leakage current must not exceed 3.5 mA.
Battery (lead acid) Type (maintenance-free) 12V, 28 Watts Use of the unit in life support applications where failure of the unit can
reasonably be expected to cause the failure of the life support equipment or to
Average Life 2 to 5 years depending on the number of discharge significantly effect its safety or effectiveness is not recommended.
cycles and environmental temperature
Typical Recharge Time 24 Hours
Physical Net Weight 11.1 kg WARNING! Battery Safety
Dimensions (H x W x D) 22.0 cm (H) x 13.0 cm (W) x 35.0 cm (D) ! • This unit contains no user-serviceable parts. This equipment contains
potentially hazardous voltages. Do not attempt to disassemble the unit.
Operating Temperature 0 oC to 40 oC (32 oF to 104 oF) Repairs are only performed by factory trained service personnel.

Storage Temperature -15 oC to 45 oC (5 oF to 113 oF)

Batteries must be recycled. Deliver the entire Back-
Operating Relative Humidity 0 to 95% non-condensing UPS to an appropriate recycling facility, or ship it to APC
in the original packaging.
Operating Elevation 0 to 3000 m (0 to 10,000 ft.)
• Do not dispose of batteries in a fire. The batteries may explode.
Order Replacement Battery • Do not open or mutilate batteries. They contain an electrolyte which is
toxic and harmful to the skin and eyes.
Replace with an APC qualified battery. Replacement batteries can be ordered from www.apc.com (valid
credit card required). For Back-UPS 1100, order APCRBC113 as directed by APC Technical Support.

Warranty APC Contact Information

The standard warranty is 2 years from the date of purchase. APC’s standard procedure is to replace the APC Europe: 353 91 702000
original unit with a factory reconditioned unit. Customers who must have the original unit back due to APC Asia-Pacific: (+65)(10) 3896 823
assigned asset tags and set depreciation schedules must declare such a need at first contact with APC
China: (+86)(10) 8529 9888
Technical Support. APC will ship the replacement unit once the defective unit is received by the repair
Russian Federation: 8 800 200 2722
department or cross-ship upon the provision of a valid credit card number. The customer pays for shipping
Worldwide Support: 1.401.789.5735
to APC, and APC pays ground freight transportation costs back to the customer. Technical Support: http://www.apcc.com/support
ESupport: esupport@apcc.com
Service
Please DO NOT RETURN Back-UPS to the place of purchase under any circumstances.
1. Consult the Troubleshooting section to eliminate common problems.
2. If you still have problems or questions, please contact APC via the internet or at one of the phone
numbers listed below.
3. Before contacting APC, please be sure to record the date purchased, UPS model, and serial number (on
bottom of unit).
4. Be prepared to troubleshoot the problem over the telephone with a Technical Support Representative. If
this is not successful, the representative will issue a Return Material Authorization Number (RMA#) and
a shipping address.
5. Pack the unit in its original packaging. If the original packaging is not available, ask APC Technical
Support about obtaining a new set. Pack the unit properly to avoid damage in transit. Never use foam
beads for packaging. Damage sustained in transit is not covered under warranty (insuring the package
for full value is recommended).
6. Write the RMA# on the outside of the package.

7. Return the unit by insured carrier to the address given to you by APC Technical Support.