http://www4.ncsu.

edu/~kay/mhetax/
Material Handling Equipment
Material handling equipment (MHE) is used for the movement and storage of material within
a facility or at a site. MHE can be classified into the following five major categories:

I. Transport Equipment. Equipment used to move material from one location to another
(e.g., between workplaces, between a loading dock and a storage area, etc.). The
major subcategories of transport equipment are conveyors, cranes, and industrial
trucks. Material can also be transported manually using no equipment.

II. Positioning Equipment. Equipment used to handle material at a single location so that
it is in the correct position for subsequent handling, machining, transport, or storage.
Unlike transport equipment, positioning equipment is usually used for handling at a
single workplace. Material can also be positioned manually using no equipment.

III. Unit Load Formation Equipment. Equipment used to restrict materials so that they
maintain their integrity when handled a single load during transport and for storage. If
materials are self-restraining (e.g., a single part or interlocking parts), then they can be
formed into a unit load with no equipment.

IV. Storage Equipment. Equipment used for holding or buffering materials over a period
of time. Some storage equipment may include the transport of materials (e.g., the S/R
machines of an AS/RS, or storage carousels). If materials are block stacked directly
on the floor, then no storage equipment is required.

V. Identification and Control Equipment. Equipment used to collect and communicate

the information that is used to coordinate the flow of materials within a facility and
between a facility and its suppliers and customers. The identification of materials and
associated control can be performed manually with no specialized equipment

I. Transport Equipment
A. Conveyors
1. Chute conveyor 11. Screw conveyor
2. Wheel conveyor 12. Pneumatic conveyor
3. Roller conveyor 13. Vertical conveyor
4. Chain conveyor 14. Cart-on-track conveyor
5. Slat conveyor 15. Tow conveyor
6. Flat belt conveyor 16. Trolley conveyor
7. Magnetic belt conveyor 17. Power-and-free conveyor
8. Troughed belt conveyor 18. Monorail
9. Bucket conveyor
 10. Vibrating conveyor 19. Sortation conveyor

B. Cranes
1. Jib crane
2. Bridge crane
3. Gantry crane
4. Stacker crane

C. Industrial Trucks
1. Hand truck 8. Narrow-aisle reach truck
2. Pallet jack 9. Turret truck
3. Walkie stacker 10. Order picker
4. Pallet truck 11. Sideloader
5. Platform truck 12. Tractor-trailer
6. Counterbalanced lift truck 13. Personnel and burden carrier
7. Narrow-aisle straddle truck 14. Automatic guided vehicle (AGV)

D. No Equipment

II. Positioning Equipment

1. Manual (no equipment) 7. Air film device
2. Lift/tilt/turn table 8. Hoist
3. Dock leveler 9. Balancer
4. Ball transfer table 10. Manipulator
5. Rotary index table 11. Industrial robot
6. Parts feeder

III. Unit Load Formation Equipment

1. Self-restraining (no equipment) 9. Bags
2. Pallets 10. Bulk load containers
3. Skids 11. Crates
4. Slipsheets 12. Intermodal containers
5. Tote pans 13. Strapping/tape/glue
6. Pallet boxes/skid boxes 14. Shrink-wrap/stretch-wrap
7. Bins/baskets/racks 15. Palletizers
8. Cartons
IV. Storage Equipment
1. Block stacking (no equipment) 8. Cantilever rack
2. Selective pallet rack 9. Stacking frame
3. Drive-through rack 10. Shelves/bins/drawers
4. Drive-in rack 11. Storage carousel
5. Flow-through rack 12. Automatic storage/retrieval systems
6. Push-back rack (AS/RS)
7. Sliding rack 13. Split case order picking system
14. Mezzanine

V. Identification and Communication Equipment

1. Manual (no equipment) 5. Machine vision
2. Bar codes 6. Portable data terminal
3. Radio frequency (RF) tag 7. Electronic data interchange
4. Magnetic stripe (EDI)/Internet

.
 I. Transport Equipment

Transport equipment is used to move material from one location to another (e.g., between
workplaces, between a loading dock and a storage area, etc.) within a facility or at a site.

The major subcategories of transport equipment are:

A. No Equipment. Material can also be transported manually using no equipment.

B. Conveyors. Equipment used to move materials over a fixed path between specific points.
C. Cranes. Equipment used to move materials over variable paths within a restricted area.
D. Industrial Trucks. Equipment used to move materials over variable paths, with no restrictions
on the area covered by the movement (i.e., unrestricted area).

I-A. NO EQUIPMENT

Material can be transported manually using no equipment.

Under ideal circumstances, maximum recommended weight for manual lifting to avoid back
injuries is 51 lbs.
Recommendation based on NIOSH (National Institute for Occupational Safety and Health)
1994 Lifting Equation, which uses six multipliers to reduce maximum recommended weight
for less than ideal lifting tasks.

I-B. Conveyors

Conveyors are used to move materials over a fixed path. The major types of conveyors are:

1. Chute conveyor 13. Vertical conveyor

2. Wheel conveyor a. Vertical lift conveyor
3. Roller conveyor b. Reciprocating vertical conveyor
a. Gravity roller conveyor 14. Cart-on-track conveyor
b. Live (powered) roller conveyor 15. Tow conveyor
4. Chain conveyor 16. Trolley conveyor
5. Slat conveyor 17. Power-and-free conveyor
6. Flat belt conveyor 18. Monorail
7. Magnetic belt conveyor 19. Sortation conveyor
8. Troughed belt conveyor
 9. Bucket conveyor a. Diverter
10. Vibrating conveyor b. Pop-up device
11. Screw conveyor c. Sliding shoe device
12. Pneumatic conveyor d. Tilting device
e. Cross-belt transfer device
a. Dilute-phase pneumatic
conveyor
b. Carrier-system pneumatic
conveyor

Conveyors are used:

 When material is to be moved frequently between specific points

 To move materials over a fixed path
 When there is a sufficient flow volume to justify the fixed conveyor investment

Conveyors can be classified in different ways:

 Type of product being handled: unit load or bulk load

 Location of the conveyor: overhead, on-floor, or in-floor
 Whether or not loads can accumulate on the conveyor

1. Chute Conveyor

Unit/Bulk + On-Floor + Accumulate

Inexpensive
Used to link two handling devices
Used to provide accumulation in shipping areas
Used to convey items between floors
Difficult to control position of the items

2. Wheel Conveyor

Unit + On-Floor + Accumulate

Uses a series of skatewheels
mounted on a shaft (or axle), where
spacing of the wheels is dependent
on the load being transported
Slope for gravity movement
depends on load weight
More economical than the roller conveyor
For light-duty applications
Flexible, expandable versions available

3. Roller Conveyor
Unit + On-Floor + Accumulate
May be powered (or live) or nonpowered (or gravity)
Materials must have a rigid riding surface
Minimum of three rollers must support smallest loads at all times
Tapered rollers on curves used to maintain load orientation
3(a) Gravity Roller Conveyor
Alternative to wheel conveyor
For heavy-duty applications
Slope for gravity movement depends on load
weight
For accumulating loads

3(b) Live (Powered) Roller Conveyor

Belt or chain driven

Force-sensitive transmission can be used to
disengage rollers for accumulation
For accumulating loads and merging/sorting
operations
Provides limited incline movement capabilities
 4. Chain Conveyor
Unit + In-/On-Floor + No Accumulate
Uses one or more endless chains on which loads are carried
directly
Parallel chain configuration used to transport pallets
Vertical chain conveyor used for continuous high-frequency
vertical transfers (cf. vertical conveyor used for low-
frequency intermittent transfers)

5. Slat Conveyor

Unit + In-/On-Floor + No Accumulate

Uses discretely spaced slats connected to a chain
Unit being transported retains its position (like a
belt conveyor)
Orientation and placement of the load is
controlled
Used for heavy loads or loads that might damage
a belt
Bottling and canning plants use flat chain or slat
conveyors because of wet conditions,
temperature, and cleanliness requirements
Tilt slat conveyor used for sortation

6. Flat Belt Conveyor

Unit + On-Floor + No Accumulate
For transporting light- and medium-weight
loads between operations, departments, levels,
and buildings
When an incline or decline is required
Provides considerable control over the
orientation and placement of the load.
No smooth accumulation, merging, and sorting
on the belt
The belt is roller or slider bed supported; the
slider bed is used for small and irregularly
shaped items
In 1957, B.F. Goodrich, Co. patented the
Möbius strip for conveying hot or abrasive
substances in order to have "both" sides wear
equally [14]
7. Magnetic Belt Conveyor
Bulk + On-Floor
A steel belt and either a magnetic slider bed or a
magnetic pulley is used
To transport ferrous materials vertically, upside down,
and around corners

8. Troughed Belt Conveyor

Bulk + On-Floor

Used to transport bulk materials

When loaded, the belt conforms to the shape of the troughed

rollers and idlers

9. Bucket Conveyor

Bulk + On-Floor
Used to move bulk materials in a vertical or inclined path
Buckets are attached to a cable, chain, or belt
Buckets are automatically unloaded at the end of the conveyor run
10. Vibrating Conveyor
Bulk + On-Floor
Consists of a trough, bed, or tube
Vibrates at a relatively high frequency and small
amplitude in order to convey individual units of
products or bulk material
Can be used to convey almost all granular, free-
flowing materials
An Oscillating Conveyor is similar in construction,
but vibrates at a lower frequency and larger amplitude (not as gentle) in order to convey
larger objects such as hot castings

11. Screw Conveyor

Bulk + On-Floor

Consists of a tube or U-shaped

stationary trough through which
a shaft-mounted helix revolves to
push loose material forward in a
horizontal or inclined direction
One of the most widely used conveyors in the processing industry
Many applications in agricultural and chemical processing
Water screw developed circa 250 BC by Archimedes

12. Pneumatic Conveyor

Bulk/Unit + Overhead
Can be used for both bulk and unit movement of materials
Air pressure is used to convey materials through a system of vertical and horizontal tubes
Major advantages are that material is completely enclosed and it is easy to implement turns
and vertical moves

12(a) Dilute-Phase Pneumatic Conveyor

Moves a mixture of air and solid

Push (positive pressure) systems push material from one
entry point to several discharge points
Pull (negative pressure or vacuum) systems move material
from several entry points to one discharge point
Push-pull systems are combinations with multiple entry and
discharge points
 12(b) Carrier-System Pneumatic Conveyor

Carriers are used to transport items or paperwork (e.g., money from

drive-in stalls at banks)

13. Vertical Conveyor

Unit + On-Floor + No Accumulate

Used for low-frequency intermittent vertical transfers (cf. vertical chain conveyor can be
used for continuous high-frequency vertical transfers

13(a) Vertical Lift Conveyor

Carrier used to raise or lower a load to

different levels of a facility (e.g., different
floors and/or mezzanines)

Differs from a freight elevator in that it is not

designed or certified to carry people

Can be manually or automatically loaded

and/or controlled and can interface with
horizontal conveyors
 13(b) Reciprocating Vertical Conveyor

Utilizes gravity-actuated carrier to lowering

loads, where the load overcomes the
magnitude of a counterweight

Can only be used to lower a load

Alternative to a chute conveyor for vertical

"drops" when load is fragile and/or space is
limited

Can be manually or automatically loaded

and/or controlled and can interface with
horizontal conveyors

14. Cart-On-Track Conveyor

Unit + In-Floor + Accumulate

Used to transport carts along a track
Carts are transported by a rotating tube
Connected to each cart is a drive wheel that rests
on the tube and that is used to vary the speed of
the cart (by varying the angle of contact between
the drive wheel and the tube)
Carts are independently controlled
Accumulation can be achieved by maintaining
the drive wheel parallel to the tube

15. Tow Conveyor

Unit + In-Floor + Accumulate

Uses towline to provide power to wheeled carriers such as

trucks, dollies, or carts that move along the floor
Used for fixed-path travel of carriers (each of which has
variable path capabilities when disengaged from the
towline)
Towline can be located either overhead, flush with the floor, or in the floor
Selector-pin or pusher-dog arrangements can be used to allow automatic switching (power or
spur lines)
Generally used when long distance and high frequency moves are required

16. Trolley Conveyor

Unit + Overhead + No Accumulate

Uses a series of trolleys supported from or within an overhead track
Trolleys are equally spaced in a closed loop path and are suspended from a chain
Carriers are used to carry multiple units of product
Does not provide for accumulation
Commonly used in processing, assembly, packaging, and storage operations

17. Power-and-Free Conveyor

Unit + Overhead/On-Floor + Accumulate

Similar to trolley conveyor due to use of discretely spaced carriers transported by an
overhead chain; however, the power-and-free conveyor uses two tracks: one powered and the
other nonpowered (or free)
Carriers can be disengaged from the power chain and accumulated or switched onto spurs
Termed an Inverted Power-and-Free Conveyor when tracks are located on the floor
18. Monorail

Unit + Overhead + Accumulate

Overhead single track (i.e., mono-rail) or track network on which one or more carriers ride
Carriers: powered (electrically or pneumatically) or nonpowered
Carrier can range from a simple hook to a hoist to an intelligent-vehicle-like device
Single-carrier, single-track monorail similar to bridge or gantry crane
Multi-carrier, track network monorail similar to both a trolley conveyor, except that the
carriers operate independently and the track need not be in a closed loop, and a fixed-path
automatic guided vehicle (AGV) system, except that it operates overhead
Termed an Automated Electrified Monorail (AEM) system when it has similar control
characteristics as an AGV system

19. Sortation Conveyor

Unit + On-Floor/Overhead

Sortation conveyors are used for merging, identifying, inducting, and separating products to
be conveyed to specific destinations
 19(a) Sortation Conveyor: Diverter

Stationary or movable arms that deflect, push, or pull a product to desired destination
Since they do not come in contact with the conveyor, they can be used with almost any flat
surface conveyor
Usually hydraulically or pneumatically operated, but also can be motor driven
Simple and low cost

19(b) Sortation Conveyor: Pop-Up Device

One or more rows of powered rollers or wheels or chains that pop up above surface of
conveyor to lift product and guide it off conveyor at an angle; wheels are lowered when
products not required to be diverted
Only capable of sorting flat-bottomed items
Pop-up rollers are generally faster than pop-up wheels
19(c) Sortation Conveyor: Sliding Shoe Sorter

Sliding shoe sorter (a.k.a. moving slat

sorter) uses series of diverter slats that
slide across the horizontal surface to
engage product and guide it off
conveyor
Slats move from side to side as product
flows in order to divert the product to
either side
Gentle and gradual handling of
products

19(d) Sortation Conveyor: Tilting Device

Trays or slats provide combined sorting mechanism and product transporter
Can accommodate elevation changes
Tilt tray sorters usually designed in continuous loops with a compact layout and recirculation
of products not sorted the first time
Tilt slat sorters carry products on flat-surface slat conveyor and can handle wider variety of
products compared to tilt tray

19(e) Sortation Conveyor: Cross-Belt Transfer Device

Either continuous loop, where individual carriages are linked together to form an endless
loop, or train style (asynchronous),
where a small number of carriers
tied together with potential for
several trains running track
simultaneously

Each carriage equipped with small

belt conveyor, called the cell, that is
mounted perpendicular to direction
of travel of loop and discharges
product at appropriate destination

Automatically separates single line

of products into multiple in-line
discharge lines
 I-C. Cranes

Cranes are used to move materials over variable paths within a restricted area. The major
types of cranes are:

1. Jib crane
2. Bridge crane
3. Gantry crane
4. Stacker crane

General characteristics of cranes:

 Used to move loads over variable (horizontal and vertical) paths within a restricted area
 Used when there is insufficient (or intermittent) flow volume such that the use of a conveyor
cannot be justified
 Provide more flexibility in movement than conveyors
 Provide less flexibility in movement than industrial trucks
 Loads handled are more varied with respect to their shape and weight than those handled
by a conveyor
 Most cranes utilize hoists for vertical movement, although manipulators can be used if
precise positioning of the load is required

1. Jib Crane
Operates like an arm in a work area, where it can function as a manipulator for positioning
tasks

A hoist is attached to the arm for lifting

Arm mounted on the wall or attached to a

floor mounted support

Arm can rotate 360°

The hoist can move along the arm

| Top |

2. Bridge Crane

Bridge mounted on tracks that are

located on opposite walls of the
facility

Enables three-dimensional handling

Top riding (heavier loads) or

underhung (more versatile) versions
of the crane

Underhung crane can transfer loads and interface with other MHS (e.g., monorail systems)

| Top |
3. Gantry Crane

Single leg, double leg, and mobile types of gantry cranes

Similar to a bridge crane except that it is floor supported at one or both ends instead of
overhead (wall) supported
Used to span a smaller portion of the work area as compared to a bridge crane
The supports can be fixed in position or they can travel on runways
Can be used outdoors when "floor" supported at both ends
4. Stacker Crane

Similar to a bridge crane except that,

instead of a hoist, it uses a mast with
forks or a platform to handle unit loads
Considered "fork trucks on a rail"
Used for storing and retrieving unit
loads in storage racks, especially in
high-rise applications in which the racks
are more than 50 feet high
Can be controlled remotely or by an
operator in a cab on the mast
Can be rack supported
 I-C. Industrial Trucks

Industrial trucks are used to move materials over variable paths, with no restrictions on the
area covered by the movement. The major types of industrial trucks are:

1. Hand truck 7. Narrow-aisle straddle truck

a. Two-wheeled hand truck 8. Narrow-aisle reach truck
b. Dolly 9. Turret truck
c. Floor hand truck a. Operator-down turret truck
2. Pallet jack b. Operator-up turret truck
10. Order picker
a. Manual pallet jack 11. Sideloader
b. Powered pallet jack 12. Tractor-trailer
3. Walkie stacker 13. Personnel and burden carrier
14. Automatic guided vehicle (AGV)
a. Manual walkie stacker
b. Powered walkie stacker a. Tow AGV
4. Pallet truck b. Unit load AGV
5. Platform truck c. Assembly AGV
d. Light load AGV
a. Walkie platform truck e. Fork AGV
b. Rider platform truck
6. Counterbalanced lift truck

a. Sit-down counterbalanced lift

truck
b. Stand-up counterbalanced lift
truck

Industrial trucks:

 Used to move materials over variable (horizontal) paths with no restrictions on the area
covered (i.e., unrestricted area)
 Provide vertical movement if the truck has lifting capabilities
 Used when there is insufficient (or intermittent) flow volume such that the use of a conveyor
cannot be justified
 Provide more flexibility in movement than conveyors and cranes
 Not licensed to travel on public roads—"commercial trucks" are licensed to travel on public
roads

Characteristics:

 Pallet/Non-Pallet: Does the truck have forks for handling pallets, or does the truck have a
flat surface on which to place loads. Non-Pallet => (usually) other means required to load
truck.

 Manual/Powered: Does the truck have manual or powered vertical (lifting) and/or
horizontal (travel) movement capabilities. Manual => walk => operator provides the force
 needed for lifting loads and/or pushing the vehicle. Powered => on-board power source
(e.g., batteries) used for lifting and/or travel.

 Walk/Ride: For non-automated trucks, can the operator ride on the truck (in either a
standing or sitting position) or is the operator required to walk with the truck during travel.
Walk => manual or powered travel possible => powered travel speed limited to a normal
walking pace. Ride => powered => travel speed can be faster than a walking pace.

 Stack/No Stack: Can the truck be used to lift loads for stacking purposes. Stack => can also
be used as no stack => more expensive to add stacking capability. No Stack may lift a load a
few inches to clear the floor for subsequent travel (e.g., pallet jack), but the loads cannot be
stacked on top of each other or on shelves.

 Narrow Aisle: Is the lift truck designed to have a small turning radius or does it not have to
turn at all in an aisle when loading/unloading. Narrow Aisle => greater cost and (usually)
standing operator => less aisle space required. Counterbalance and/or straddle used for load
support. Small turning radius => load support via straddle or reaching capabilities. No
turning required => even narrower aisle => only one-side loading (sideloaders) or the
capability to rotate the load (turret truck).

 Automated: Is the truck automated so that it can transport loads without requiring an
operator. Non-Automated => direct labor cost of operator is by far the largest cost to
operate a non-automated truck. Semi-Automated => operator used to control
loading/unloading, but automated transport control (e.g., the S/R machine of a Man-on-
board AS/RS). Automated => Automated Guided Vehicle (AGV) => no direct labor cost, but
higher equipment costs.

1. Hand Truck

Non-pallet + manual + no stack

1(a) Two-Wheeled Hand Truck

Load tilted during travel

1(b) Dolly

Three or more wheeled hand truck with a flat platform

in which, since it has no handles, the load is used for
pushing
1(c) Floor Hand Truck

Four or more wheeled hand

truck with handles for
pushing or hitches for
pulling

Sometimes referred to as a
"cart" or "(manual) platform
truck"

2. Pallet Jack

Pallet + walk + no stack

Front wheels are mounted inside the end of the forks and extend to the floor as the pallet is
only lifted enough to clear the floor for subsequent travel
Pallet restrictions: reversible pallets cannot be used, double-faced nonreversible pallets
cannot have deckboards where the front wheels extend to the floor, and enables only two-way
entry into a four-way notched-stringer pallet because the forks cannot be inserted into the
notches
2(a) Manual Pallet Jack

Pallet + walk + no stack + manual

Manual lifting and/or travel

2(b) Powered Pallet Jack

Pallet + walk + no stack + powered

Powered lifting and/or travel

3. Walkie Stacker

Pallet + walk + stack

3(a) Manual Walkie Stacker

Pallet + walk + stack + manual

Manual lifting and/or travel (and straddle load support)

3(b) Powered Walkie Stacker

Pallet + walk + stack + powered

Powered lifting and/or travel (and either counterbalance or

straddle load support)

4. Pallet Truck

Pallet + ride + no stack

Same pallet restrictions as a pallet jack
Control handle typically tilts to allow operator to walk
during loading/unloading
Powered pallet jack is sometimes referred to as a "(walkie)
pallet truck"
5. Platform Truck
Non-pallet + powered + no stack
Platform used to provide support for nonpalletized loads
Used for skid handling; platform can lift skid several inches to allow it to clear the floor
Greater lifting capacity compared to fork trucks because the platform provides a greater
lifting surface to support a load

5(a) Walkie Platform Truck

Non-pallet + powered + no stack + walk
Operator walks next to truck
Floor hand truck is sometimes referred to as a "(manual)
platform truck"

5(b) Rider Platform Truck

Non-pallet + powered + no stack + ride

Operator can ride on truck

6. Counterbalanced (CB) Lift Truck

Pallet + ride + stack
Also referred to as fork truck.
Weight of vehicle (and operator) behind the front wheels of truck counterbalances weight of
the load (and weight of vehicle beyond front wheels); front wheels act as fulcrum or pivot
point.
Rated capacity reduced for load centers greater than 24 in. and lift heights greater than 13 ft.
Workhorses of material handling because of their flexibility: indoor/outdoor operation over a
variety of different surfaces; variety of load capacities available; and variety of attachments
available—fork attachments can replace the forks (e.g., carton clamps) or enhance the
capabilities of the forks (e.g., blades for slipsheets).
6(a) Sit-Down Counterbalanced Lift Truck

Operator sits down

12-13 ft. minimum aisle width requirement

6(b) Stand-Up Counterbalanced Lift Truck

Operator stands up, giving vehicle narrow-aisle capability

9-11 ft. minimum aisle width requirement
Faster loading/unloading time compared to NA straddle and reach
trucks

7. Narrow-Aisle (NA) Straddle Truck

Similar to stand-up CB lift truck, except outrigger arms straddle a

load and are used to support the load instead of the counterbalance
of the truck

7-8 ft. minimum aisle width requirement

Less expensive than stand-up CB lift truck and NA reach truck

Since the load is straddled during stacking, clearance between loads must be provided for the
outrigger arms

Arm clearance typically provided through the use of load-on-beam rack storage or single-
wing pallets for load-on-floor storage

7. Narrow-Aisle (NA) Reach Truck

Similar to both stand-up CB lift truck and NA straddle truck

8-10 ft. minimum aisle width requirement
Load rests on the outrigger arms during transport, but a
pantograph (scissors) mechanism is used for reaching, thereby
eliminating the need to straddle the load during stacking
Reaching capability enables the use of shorter outrigger arms
(arms > 1/2 load depth) as compared to NA straddle truck (arms
= load depth)
Counterbalance of the truck used to support the load when it
extends beyond the outrigger arms
Although the NA reach truck requires slightly wider aisles than
a NA straddle truck since its outrigger arms do not enter a rack
during storage, it does not require arm clearance between loads
(arm clearance is still required when the truck must enter a
storage lane when block stacking or drive-in or -through racks
are used)
Extended reaching mechanisms are available to enable double-deep storage

9. Turret Truck

Greater stacking height compared to other narrow-aisle trucks (40 ft. vs. 25 ft.), but greater
investment cost

Forks rotate to allow for side loading and, since truck itself does not rotate during stacking,
the body of the truck can be longer to increase its counterbalance capability and to allow the
operator to sit
Can function like a sideloader for transporting greater-than-pallet-size load
9(a) Operator-Down Turret Truck
Operator not lifted with the load
5-6 ft. minimum aisle width requirement

Termed a swingmast truck (picture shown) when, instead

of just the forks, the entire mast rotates (thus can store on
only one side of a aisle while in aisle)
9(b) Operator-Up Turret Truck

Operator lifted with the load to allow precise stacking and

picking

5-7 ft. minimum aisle width requirement

10. Order Picker

Similar to NA straddle truck, except operator lifted with

the load to allow for less-than-unit-load picking

Typically has forks to allow the truck to be used for

pallet stacking and to support a pallet during less-than-
pallet-load picking

"Belly switch" used for operator safety during picking

11. Sideloader

Forks mounted perpendicular to direction of travel to

allow for side loading and straddle load support

5-6 ft. minimum aisle width requirement

Can be used to handle greater-than-pallet-size loads

(e.g., bar stock)
12. Tractor-Trailer

Non-load-carrying tractor used to pull a

train of trailers (i.e., dollies or floor hand
trucks)
Extends the transporting capacity of floor
hand trucks
Typically used at airports for baggage
handling

13. Personnel and Burden Carrier

Non-load-carrying vehicle used to transport personnel

within a facility (e.g., golf cart, bicycle, etc.)

14. Automatic Guided Vehicle (AGV)

AGVs do not require an operator
Good for high labor cost, hazardous, or environmentally sensitive conditions (e.g., clean-
room)
Also termed "automated" guided vehicle
AGVs good for low-to-medium volume medium-to-long distance random material flow
operations (e.g., transport between work cells in a flexible manufacturing system (FMS)
environment)
Two means of guidance can be used for AGV systems:
Fixed path: Physical guidepath (e.g., wire, tape, paint) on the floor used for guidance
Free-ranging: No physical guidepath, thus easier to change vehicle path (in software), but
absolute position estimates (from, e.g., lasers) are needed to correct dead-reckoning error
14(a) Tow AGV
Used to pull a train of trailers
Automated version of a tractor trailer
Trailers usually loaded manually (early type of
AGV, not much used today)

14(b) Unit Load AGV

 Have decks that can be loaded manually or
automatically
Deck can include conveyor or lift/lower mechanism for
automatic loading
Typically 4 by 4 feet and can carry 1–2,000 lb. loads
Typically less than 10 vehicles in AGV system

14(c) Assembly AGV

Used as assembly platforms (e.g., car chassis, engines,
appliances)
Greatest development activity during the 1980s
(alternative to AEMs)
Typically 50–100 vehicles in AGV system

14(d) Light Load AGV

Used for small loads (< 500 lbs), e.g., components,

tools

Typically used in electronics assembly and office

environments (as mail and snack carriers)

14(e) Fork AGV

Counterbalanced, narrow-aisle straddle, and sideloading

versions available

Typically have sensors on forks (e.g., infrared sensors) for

pallet interfacing
 II. Positioning Equipment

Positioning equipment is used to handle material at a single location so that the material is in
the correct position for subsequent handling, machining, transport, or storage. Unlike
transport equipment, positioning equipment is usually used for handling at a single
workplace. Material can also be positioned manually using no equipment. The major types of
positioning equipment are:

1. Manual (no equipment) 8. Hoist

2. Lift/tilt/turn table 9. Balancer
3. Dock leveler 10. Manipulator
4. Ball transfer table a. Rigid-link manipulator
5. Rotary index table b. Articulated jib crane manipulator
6. Parts feeder c. Vacuum manipulator
7. Air film device 11. Industrial robot

As compared to manual handling, the use of positioning equipment can provide the following
benefits [Modern Materials Handling, Sept. 1993]:

 raise the productivity of each worker when the frequency of handling is high,
 improve product quality and limit damage to materials and equipment when the item
handled is heavy or awkward to hold and damage is likely through human error or
inattention, and
 reduce fatigue and injuries when the environment is hazardous or inaccessible.

| Top |

1. Manual (No Equipment)

Material can be positioned manually using no equipment

Under ideal circumstances, maximum recommended weight for manual lifting to avoid back
injuries is 51 lbs.

Recommendation based on NIOSH (National Institute for Occupational Safety and Health)
1994 Lifting Equation, which uses six multipliers to reduce maximum recommended weight
for less than ideal lifting tasks

| Top |
2. Lift/Tilt/Turn Table

Used when positioning involves the lifting, tilting, or turning

of a load

Can be used to reduce or limit a worker’s lifting and/or

reaching motions

Pallet load levelers are lift and turn tables used in manual
palletizing to reduce the amount of bending and stooping
involved with manually loading a pallet by combining a
lifting and turning mechanism with a device that lowers the
table as each layer is completed so that loading always takes place at the optimal height of 30
inches

| Top |

3. Dock Leveler

Used at loading docks to compensate

for height differences between a truck
bed and the dock

| Top |

4. Ball Transfer Table

Used in conveyor systems to permit

manual transfer to and from
machines and conveyors and
between different sections of
conveyors

Since loads are pushed on the table, ball friction limits the maximum load weight to 600 lbs.
 | Top |

5. Rotary Index
Table

Used for the

synchronous transfer
of small parts from
station to station in a
single workcenter

Circular table rotates

in discrete
intermittent steps to
advance parts
between stations
located along its
perimeter

Since each part moves between stations at the same time, it is difficult to put buffers between
stations

Different from conveyors used as in-line indexing machines, where linear transfers can take
place between multiple workcenters separated by long distances, since a rotary index table is
restricted to circular transfers with a single compact workcenter

| Top |

6. Parts Feeder

Used for feeding and orienting small identical parts,

particularly in automatic assembly operations [13]

Motion of parts in a random pile channeled so that each part

automatically assumes a specified orientation, where the
symmetries of a part define its possible orientations

Motion can be imparted through vibration, gravity, centrifugal

force, tumbling, or air pressure
In a vibratory bowl feeder, the most versatile type of parts feeder, parts are dumped into a
bowl and then move vibrate uphill along a track towards an outlet, where rejected parts fall
off the track and are recycled

Parts feeders can be used to provide inspection capabilities with respect to the shape and
weight of parts (e.g., the coin feeder of a vending machine)

| Top |

7. Air Film Device

Used to enable precision positioning of

heavy loads

Sometimes referred to as "air pallets"

Can be used in place of cranes and hoists

Thin film of compressed (10–50 psi) air

used to float loads of up to 300,000 lbs. so
that a horizontal push of 1 lb. can move
1000 lb. load; floating action enables load
to rotated or translated in any direction in
the horizontal plane

Requires a smooth floor surface against

which air streams underneath the device
can push

Can be used in warehousing as the mechanism to convert stationary racks into sliding racks

| Top |

8. Hoist

Used for vertical translation (i.e., lifting and lowering) of loads

Frequently attached to cranes and monorails to provide vertical

translation capability

Can be operated manually, electrically, or pneumatically

 | Top |

9. Balancer

Mechanism used to support and control loads so that an

operator need only guide a balanced ("weightless") load, thus
providing precision positioning

Can also be attached to hoists and manipulators

| Top |

10. Manipulator

Used for vertical and horizontal translation and rotation of loads

Acting as "muscle multipliers," manipulators counterbalance the weight of a load so that an

operator lifts a small portion (1%) of the load’s weight

Can be powered manually, electrically, or pneumatically

Manipulator’s end-effector can be equipped with mechanical grippers, vacuum grippers,

electromechanical grippers, or other tooling

Manipulators fill the gap between hoists and industrial robots: they can be used for a wider
range of positioning tasks than hoists and are more flexible than industrial robots due to their
use of manual control
10(a) Rigid-Link Manipulator

Although similar in construction, a rigid-link manipulator

is distinguished from an industrial robot by the use of an
operator for control as opposed to automatic computer
control

10(b) Articulated Jib Crane Manipulator

Extends a jib crane’s reaching capability

in a work area through the use of
additional links or "arms"

10(c) Vacuum Manipulator

Provides increased flexibility because

rigid links are not used (vacuum, rigid-
link, and articulated jib crane

manipulators can all use vacuum gripper end-

effectors)
 | Top |

11. Industrial Robot

Used in positioning to provide variable

programmed motions of loads

"Intelligent" industrial robots utilize sensory

information for complex control actions, as
opposed to simple repetitive "pick-and-place"
motions

Industrial robots also used for parts fabrication,

inspection, and assembly tasks

Consists of a chain of several rigid links

connected in series by revolute or prismatic joints
with one end of the chain attached to a supporting
base and the other end free and equipped with an end-effector

Robot’s end-effector can be equipped with mechanical grippers, vacuum grippers,

electromechanical grippers, welding heads, paint spray heads, or any other tooling

Although similar in construction, an industrial robot is distinguished from a manipulator by

the use of programmed control logic as opposed manual control

Pick-and-place industrial robots used as automatic palletizers

Mobile robots similar in construction to free-ranging AGVs

Can be powered manually, electrically, or pneumatically

 III. Unit Load Formation Equipment

Unit load formation equipment used to restrict materials so that they maintain their integrity
when handled a single load during transport and for storage. The major types of unit load
formation equipment are ([+] = more info):

1. Self-restraining (no equipment) 10. Bulk load containers

2. Pallets 11. Crates
3. Skids 12. Intermodal containers
4. Slipsheets [+] 13. Strapping/tape/glue
5. Tote pans 14. Shrink-wrap/stretch-wrap
6. Pallet boxes/skid boxes 15. Palletizers
7. Bins/baskets/racks a. Manual palletizing
8. Cartons b. Robotic pick and place palletizers
9. Bags c. Conventional stripper plate
palletizers

Advantages of unit loads:

 More items can be handled at the same time, thereby reducing the number of trips required
and, potentially, reducing handling costs, loading and unloading times, and product damage.
 Enables the use of standardized material handling equipment.

Disadvantages of unit loads:

 Time spent forming and breaking down the unit load.

 Cost of containers/pallets and other load restraining materials used in the unit load
 Empty containers/pallets may need to be returned to their point of origin.

| Top |

1. Self-Restraining (No Equipment)

One or more items that can maintain their integrity when handled as a single item (e.g., a
single part or interlocking parts)

| Top |

2. Pallets
Platform with enough clearance beneath its top surface (or face) to enable the insertion of
forks for subsequent lifting purposes

Materials: Wood (most common), paper,

plastic, rubber, and metal

Size of pallet is specified by its depth (i.e.,

length of its stringers or stringer boards) and
its width (i.e., length its deckboards)—pallet
height (typically 5 in.) is usually not specified; orientation of stringers relative to deckboards
of pallet is specified by always listing its depth first and width last: Depth (stringer length) x
Width (deckboard length)

48 x 40 in. pallet is most popular in US (27% of all pallets—no other size over 5%) because
its compatibility with railcar and truck trailer dimensions

1200 x 800 mm "Euro-Pallet" is the standard pallet in Europe

| Top |

3. Skids

Platform (typically metal) with enough clearance beneath its

top surface to enable a platform truck to move underneath
for subsequent lifting purposes

Forks can also be used to handle skids since the clearance of

a skid is greater than that of a pallet

Compared to a pallet, a skid is usually used for heavier loads and when stacking is not
required; a metal skid can lift heavier loads than an equal-weight metal pallet because it
enables a platform truck to be used for the lifting, with the platform providing a greater lifting
surface to support the skid as compared to the forks used to support the pallet

| Top |

4. Slipsheets

Thick piece of paper, corrugated fiber, or plastic upon which

a load is placed
Handling method: tabs on the sheet are grabbed by a special push/pull lift truck attachment

Advantages: usually used in place of a pallet for long-distance shipping because their cost is
10–30% of pallet costs and their weight and volume is 1–5% of a pallet

Disadvantages: slower handling as compared to pallets; greater load damage within the
facility; special lift truck attachment reduces the vehicle’s load capacity

| Top |

5. Tote Pans

Reusable container used to unitize and protect

loose discrete items

Typically used for in-process handling

Returnable totes provide alternative to cartons for

distribution

| Top |

6. Pallet
Boxes/Skid
Boxes

Reusable
container
used to
unitize and
protect
loose items for fork/platform truck handling

| Top |
7. Bins/Baskets/Racks

Storage equipment that also can be used to unitize and protect loose discrete items

| Top |

8. Cartons

Disposable container used to unitize and protect

loose discrete items

Typically used for distribution

Dimensions always specified as sequence:

Length x Width x Depth, where length is the
larger, and width is the smaller, of the two
dimension of the open face of the carton, and depth is the distance perpendicular to the length
and width

Large quantities of finished carton blanks or knocked-down cartons can be stored on pallets
until needed

| Top |

9. Bags

Disposable container used to unitize and protect bulk materials

Typically used for distribution

Polymerized plastic ("poly") bags available from light weight (1

mil.) to heavy weight (6 mil.) in flat and gusseted styles

Dimensions of bag specified as: Width x Length, for flat bags,

and Width x Depth (half gusset) x Length, for gusseted bags

| Top |
10. Bulk Load Containers

Reusable container used to unitize and protect bulk materials

Includes drums, cylinders, etc.

Used for both distribution and in-process handling

| Top |

11. Crates

Disposable container used to protect discrete items

Typically used for distribution

| Top |

12. Intermodal Containers

Reusable container used to unitize and

protect loose discrete items

Enables a load to be handled as a single

unit when it is transferred between road,
rail, and sea modes of transport; e.g., the
container can be unloaded from a cargo
ship and loaded onto a truck as a single
unit

It is not as common to use intermodal

containers for airfreight transport because
of aircraft shape and weight restrictions
The standard outside dimensions of intermodal containers are: 20 or 40 ft. in length; 8 ft. in
width; and 8, 8.5, or 9.5 ft. in height; less 8 in. of length, 5 in. of width, and 9.5 in. of height
to determine the inside dimensions. Typical sea transport costs per 40-ft container are:
$3000–4000 from Japan to the US west coast, $4000–5000 from Singapore to the US west
coast, and $2500–3500 from Europe to the US east coast; transport costs for a 20-ft. container
is 70% of the costs of a 40-ft. container [15]

| Top |

13. Strapping/Tape/Glue

Used for load stabilization

Straps are either steel or plastic

Plastic strapping that shrinks is used to keep loads

from becoming loose during shipment

| Top |

14. Shrink-Wrap/Stretch-Wrap

Used for load stabilization

In shrink-wrapping, a film or bag is placed

over the load and then heat is applied to
shrink the film or bag; allows irregular loads
to be stabilized; manual or automatic; most
shrink-wrap applications are being replaced
by stretch-wrapping

In stretch-wrapping, a film is wound around

the load while the film is stretched; allows
irregular loads to be stabilized; manual or
automatic; as compared to shrink-wrapping,
stretch-wrapping has lower material, labor, and energy costs

| Top |
15. Palletizers

Used for load formation.

Three general methods of building (or "palletizing") unit loads:

15(a) Manual Palletizing

Operators arrange items into the desired pattern

used to form the unit load

Since the ergonomics of loading and unloading

are important (e.g., vertically, the prime working
zone is between the knees and the chest;
horizontally, reaches of more than 24 in. with a
load should be avoided), lift and turn tables are
often used

Semi-mechanized palletizers use operators to

arrange items into the desired pattern for each
layer of the unit load and a powered device is used to transfer layers onto a pallet and then
lower the load for the next layer

15(b) Robotic Pick and Place Palletizers

Fully automated device to build unit loads

Used when flexibility is required (e.g., the "Distributor’s Pallet Loading Problem")

Greatest limitation is capacity, typically 6 cycles per minute; capacity is determined by the
number of items handled with each pick operation

Operators arrange items into the desired pattern for each layer of the unit load and a powered
device is used to transfer layers onto a pallet and then lower the load for the next layer

15(c) Conventional Stripper Plate Palletizers

Fully automated device to build unit loads

Used when high throughput of identical loads is required (e.g., the "Manufacturer’s Pallet
Loading Problem")

Capacity is typically greater (30–180 items per minute) than pick and place because an entire
layer is placed on the load at one time; not as flexible as pick and place

Preformed layer of items (cases) are indexed onto the stripper plate (or apron); when properly
positioned over the pallet, the apron is pulled out from underneath the layer to deposit the
layer onto the pallet

"In-line" pattern formation (top picture)—flexible patterns are not possible; ideal for high
speed operation (up to 180 items per minute); takes up more room (larger machine) than right
angle
"Right angle" pattern formation (bottom picture)—very flexible patterns are possible; can
handle a wide variety of case sizes and types; limited capacity (up to 80 items per minute);
compact design

IV. Storage Equipment

Storage equipment used for holding or buffering materials over a period of time. The major
types of storage equipment are:

1. Block stacking (no equipment) 10. Shelves/bins/drawers

2. Selective pallet rack 11. Storage carousel
3. Drive-through rack 12. Automatic storage/retrieval systems
4. Drive-in rack (AS/RS)
5. Flow-through rack a. Unit load AS/RS
6. Push-back rack b. Miniload AS/RS
7. Sliding rack c. Man-on-board AS/RS
8. Cantilever rack d. Deep-lane AS/RS
9. Stacking frame 13. Split case order picking system
14. Mezzanine

The most common reason for storing a product allows the other elements of production to
operate more efficiently on a per-unit basis because the fixed costs associated with utilizing
the element can be spread over more products; e.g., storing up to a truckload of product in a
facility reduces the per-unit costs of shipping; and buffering or storage of WIP enables batch
production which reduces the per-unit setup costs.

Other potential reasons for storage include: time bridging—allows product to be available
when it is needed (e.g., storing spare machine parts at the facility); processing—for some
products (e.g., wine), storage can be considered as a processing operation because the product
undergoes a required change during storage; and securing—e.g., nuclear waste storage.

| Top |

1. Block Stacking (No Equipment)

Bulk storage using block stacking can result in the minimum cost of storage since cube
utilization is high and no storage medium is required, but material accessibility is low since
only the top of the front stack is accessible and loads at bottom of a stack must not require
support

Storage racks are used when support and/or material accessibility is required

| Top |
 2. Selective Pallet Rack

Most popular type of storage rack

Pallets are supported between load-supporting

beams

Special attachments and decking can be used to

make the racks capable of supporting other
types of unit loads besides pallets (e.g., coils,
drums, skids)

Selective racks can be used for the following

types of storage:

Standard—single-deep storage using a counterbalanced lift truck

Narrow-Aisle—storage using a narrow-aisle lift truck

Deep-Reach—greater than single-deep storage (typically double-deep storage)

| Top |

3. Drive-Through Rack

Loads are supported by

rails attached to the
upright beams

Lift trucks are driven

between the uprights
beams

Requires similar-width
loads

Open at both ends,

allowing access from
both ends (FIFO)
| Top |

4. Drive-In
Rack

Same as
drive-
through
rack, except
closed at
one end,
allowing
entry from
only one
end (LIFO)

| Top |

5. Flow-Through Rack

Loads are supported on an

incline to enable gravity-based
movement of the loads within
the rack (via, e.g., a gravity
roller conveyor)

Loaded at the higher end and

unloaded at the lower end
(FIFO)
| Top |

6. Push-Back Rack

Same as push-back
rack, except loaded
and unloaded at the
lower end and closed
at the higher end
(LIFO)

| Top |

7. Sliding Rack

Only one mobile aisle is used

to access several rows of
racks

Location of the aisle is

changed by sliding the rows
of racks along guide rails in
the floor

Typically found in library

stacks
 | Top |

8. Cantilever Rack

Loads are supported by cantilever "arms"

Used to store long loads (e.g., bar stock,

pipes, lumber)

Similar to pallet racks, except the front

upright beams and the front supporting
beams are eliminated

| Top |

9. Stacking Frame

Interlocking units that enable stacking of a load so that

crushing does not occur

Can be disassembled and stored compactly when not in

used

Pallet frames can be used to enable multilevel block

stacking

| Top |
10. Shelves/Bins/Drawers

| Top |

11. Storage Carousel

Carousel consists of a set of

vertically or horizontally revolving
storage baskets or bins

Materials (and the storage medium)

move to the operator, "part-to-
man," for end-of-aisle picking

Each level of the carousel can

rotate independently in a clockwise
or counter-clockwise direction

Control ranges from manually

activated push buttons to automated
computer controlled systems

Provides an alternative to typical

"man-to-part" AS/RS, where the S/R machine moves to the part

Similar to a trolley conveyor with storage baskets

| Top |
12. Automatic Storage/Retrieval Systems (AS/RS)

Consists of an integrated computer-controlled system that combines the storage medium,

transport mechanism, and controls with various levels of automation for fast and accurate
random storage of products and materials

Storage/retrieval (S/R) machine in an AS/RS operates in narrow aisle, serving rack slots on
both sides of aisle; can travel in horizontal (along the aisle) and vertical (up and down a rack)
directions at same time

Advantages: fewer material handlers, better material control (including security), and more
efficient use of storage space

Disadvantages: high capital and maintenance costs, and difficult to modify

12(a) Unit Load AS/RS

Used to store/retrieve loads that

are palletized or unitized and
weigh over 500 lbs.

Stacking heights up to 130 ft. high, with most ranging from 60 to 85 ft. high; 5 to 6 ft. wide
aisles; single- or double-deep storage racks

12(b) Miniload AS/RS

Used to store/retrieve small parts and tools that can be stored in a storage bin or drawer

End-of-aisle order picking and replenishment

Stacking heights range from 12

to 20 ft.; bin capacities range
from 200 to 750 lbs.

Termed a "microload AS/RS"

when used in assembly, kitting,
and testing operations to deliver
small containers of parts to
individual workstations, where
workstations are typically
located on the sides of a pair of
racks and the S/R machine
operates between the racks to
move containers to openings in
the racks (storage lanes) located
next to each station
12(c) Man-On-Board AS/RS

Used for in-aisle picking; operator picks from shelves, bins, or

drawers within the storage structure

Manual or automatic control

S/R machine is similar to an order picker or turret truck and can

sometimes operate as an industrial truck when outside an aisle,
except the S/R is guided along a rail when operating in an aisle

12(d) Deep-Lane AS/RS

Similar to unit load AS/RS,

except loads can be stored to
greater depths in the storage rack

A rack-entry vehicle is used to

carry loads into the racks from
the S/R machine, and is
controlled by the S/R machine

Termed an "automated item

retrieval system" when used to
automatically retrieve individual
items or cases, with
replenishment (storage) taking
place manually from the rear of a flow-through storage lane and items are pushed forward
with a rear-mounted pusher bar for automatic picking from the front of the storage lane

| Top |
 13. Split-Case Order
Picking System

Unlike an AS/RS, a
split-case order picking
system enables fully
automated picking of
individual items

Two general categories

of split-case order
picking system are
robotic based systems
and magazine/dispenser
based systems

Robotic based systems are similar in construction to robotic pick and place palletizers

Magazine/dispenser based systems are similar to vending machines, but larger in scale

"A-Frame" dispenser system (pictured) is popular within pharmaceutical distribution centers;

items are dispensed onto a belt conveyor that carries them into a container

| Top |

14. Mezzanine

Inexpensive means of providing additional storage or office

space

Makes use of clear space over activities not requiring much

headroom (e.g., restrooms, block storage, etc.)

At least 14 ft. of clear space is needed for a mezzanine

 V. Identification and Control Equipment

Identification and control equipment is used to collect and communicate the information that
is used to coordinate the flow of materials within a facility and between a facility and its
suppliers and customers. The major types of identification and communication equipment
are:

1. Manual (no equipment) 5. Machine vision

2. Bar codes 6. Portable data terminal
3. Radio frequency (RF) tag 7. Electronic data interchange
4. Magnetic stripe (EDI)/Internet

| Top |

1. Manual (No Equipment)

The identification of materials and associated communication can be performed manually

with no specialized equipment

Although it is sometimes possible to manually coordinate the operation of a material handling

system, it becomes more difficult to due so as the speed, size, and complexity of the system
increases

| Top |

2. Bar Codes

Unique bar/space patterns represent various alphanumeric characters

Bar code system consists of bar code label, bar code scanner, and bar code printer

Contact bar code scanners use pen or wand to read labels

Noncontact bar code scanners include fixed beam, moving beam, and omnidirectional
1-D codes are most common; 2-D codes enable much greater data storage capability

| Top |

3. Radio Frequency (RF) Tag

Data encoded on chip encased in a tag

Noncontact: can be read when the tag is within 30 ft. of an antenna

Tags can either be attached to a container, or permanently or temporarily to an item

RF tags have greater data storage capability than bar codes

| Top |

4. Magnetic Stripe

Data encoded on a magnetic stripe that is readable in almost any environment

Requires contact with a reader

Greater storage capability and more expensive than bar codes

| Top |

5. Machine Vision

Does not require explicit encoding of data since objects can be identified by their physical
appearance

Noncontact, but typically requires structured lighting

More flexible than other identification equipment, but less robust

| Top |

6. Portable Data Terminal

Handheld, arm-mounted, or vehicle-mounted data storage and communication device

Communicates with a host computer via a radio frequency or infrared link

Variety of input devices available: keyboard, bar code scanner, voice headset

| Top |

7. Electronic Data Interchange (EDI)/Internet

Electronic data interchange (EDI) provides standards for inter-corporate transfer of purchase
orders, invoices, shipping notices, and other frequently used business documents

Prior to the Internet, EDI required expensive dedicated value added networks (VANs)

EDI is critical for implementing JIT manufacturing