Details to process my offer

1. Education Details
(a) 10th Standard – Institution name: Mowbrays Matriculation Hr. Sec. School
Year of Passing : 2002
State : Tamil Nadu
City : Chnnai
Full time or corres: Full time
Specialization : Science and Maths
Percentage obtained: 68.63%

(b) 12th Standard - Institution name: Vanavani Matriculation Hr. Sec. School, IIT campus
Year of Passing : 2004
State : Tamil Nadu
City : Chnnai
Full time or corres: Full time
Specialization : Biology and Maths
Percentage obtained: 59.33%

(c ) UG Institution Name: Apollo Arts & Science College

Course Duration : 3 Years
Year of Passing : 2009-2012
State : Tamil Nadu
City : Chennai
Full time or corres: Full time
Specialization : General Business & Management
Percentage obtained: 77%

(Have done diploma in between 2004 & 2006) for which the diploma certificate is attached for your
ready reference just for the sake of information)

PAN No: BQDPS0772H

Aadhar No: 7845 8357 6492

2, Work Experience;

I need your Work Experience details (From your 1st company to Current company till date),
Note: Mention all working experience
Company Name : Intelenet Global Services Pvt Ltd
Start date : Nov’07
End date : Jan’09
Country : India
State : Tamil Nadu
City : Chennai
Industry : BPO – Barclays Bank
Functional Area : Customer Service
Job Title : Customer Service Executive – Cash Processing
Job Responsibillities: Have to match the orphan remittance advice and the orphan payments. Have to allocate
the payments based on the details found in the cheque / remittance advice. Have to achieve the SLA for each
and every day.

Company Name : Alba Corporation

Start date : Feb’09
End date : Aug’12
Country : India
State : Tamil Nadu
City : Chennai
Industry : PVC
Functional Area : Marketing and Operations
Job Title : Marketing Manager

Job Responsibillities:

 Conducted regular follow-up’s with customers and sales team to achieve assigned targets
 Getting involved in case of payment exceeding beyond the credit limit with concerned executive & got
clearance
 Managed MI reports and organised sales meeting as per the data furnished in the report
 Distributed gifts to employees on occasions and organized customer meets for brand promotions

Company Name : Saveetha Engineering College

Start date : Sep’12
End date : Apr’13
Country : India
State : Tamil Nadu
City : Chennai
Industry : Education
Functional Area : Overall Administration

Job Title : Asst. Administrative Officer

Job Responsibillities:

 Entrusted with the task of managing day-to-day activities like preparing AICTE, Consortium and DOTE
reports for both UG & PG
 Prepared a covering letter for AICTE and others whenever necessary
 Replied to the queries aroused from AICTE, Consortium and DOTE
 Developing the scholarships for the students
 Liaising with:
o Engineers, Electricians, Plumbers, Gardeners and House Keeping Supervisors in maintaining the
campus neat and clean
o Transport Managers in maintaining the discipline and punctuality of the college buses
 Created the agreements for the shops placed inside the campus and assured the management about
their rental payments, electricity charges and water charges timely
 Maintained a strict discipline inside the campus, hostel & other miscellaneous deeds

Company Name : Piaggio Vehicles Pvt Ltd

Start date : Apr’13
End date : Apr’14
Country : India
State : Tamil Nadu
City : Chennai
Industry : Automobile
Functional Area : Sales & Service - both

Job Title : Customer Relationship Manager

Job Responsibillities:

 Managed both 3 Wheeler & 4 Wheeler segments as a Customer Relationship Manager and
supervised entire Tamil Nadu & Pondicherry
 Functioned as a bridge between the company, dealerships and the customers
 Measured Customer Satisfaction Index, Sales Satisfaction Index and convinced the non-reporting
customers to report to the workshop
 Ensured increase in both the vehicle and spares sales through CRM activities
 Conducted audit for dealerships across Tamil Nadu& Pondicherry during visits
 Monitored the Customer Relationship Executives in the dealerships across the entire 2 states
 Single-handedly monitoring the status of the two 4 wheelers introduced in the market.
 Organised review meetings in the beginning of every month with the dealer CREs
 Assigned the individual benchmark / target to achieve the customer satisfaction according to the
capabilities& facilities of the dealership
 Scrutinised and analysed the report of the service activities or camp organised across these 2 states

Significant Accomplishments:
 Instrumental in improving the calls percentage from the dealership to customers i.e. 33% to 80%
 Successful in ensuring more than 50% of Non-Reporting Customers to report to the workshop
regularly among 4 high volume dealerships in Tamil Nadu
 Played a significant role in initiating service activities in 2 non-performing dealerships

Company Name : SUN-TWS (Sundaram Tyre & Wheel System, A group of TVS Sundaram Industries Pvt
Ltd)
Start date : Apr’14
End date : Apr’16
Country : India
State : Tamil Nadu
City : Chennai
Industry : Automobile
Functional Area : Sales – Pan India

Job Title : Executive - CRM

Job Responsibillities:

 Functioned as an Executive – Marketing for complete South & East India including TamilNadu, Kerala,
Karnataka, Andhra Pradesh, Orissa, Jharkhand, Chhattisgarh, West Bengal & selected customers of
Maharashtra and Gujarat.
 Ensured monthly targets achievement and outstanding payments clearance
 Managed all range of customers like dealers, end-users, Large Private Institutions, PSUs, Merchant
Exporters & Government Institutions

Significant Accomplishments:

 Instrumental in improving the sales volume of dealers by setting targets as per their potential
 Learnt Black-Hat techniques in marketing.
 Played a key role in converting some of the pneumatic tyre customers to solid tyre customers for
Hindustan Pay Loaders
 Successfully:
o Cracked business from NALCO, HINDALCO, Air India, Jet Airways, Bhadra International & Air
India Sats through several tenders and changed the technical specifications of their tender
notice in compatibility with company supplies
o Upgraded the customers from low product profile to the one which suited their operating
conditions
o Added 2 new OE businesses
o In one of the OE changed their existing technology in tyres
 Distinction of winning a tender of Sesa Sterlite – a company of Vedanta Groups through Reverse
Auction
 Functioned as one of the key person in completely selling company’s entire second quality tyres
 Expanded sales by 14% through innovative selling techniques such as upgrading & downgrading the
customers as per their operational needs & financial position
 Significant in being shifted to handle EXPORT customers of Egypt, Philippines, Thailand, Indonesia,
Lebanon, Zimbabwe & Australia
 Momentous to handle only high profile clients across INDIA within 1.5 years of tenure
 Stellar in undertaking a study on Government tenders to counter competition in PSUs & large
Private Accounts.
 Broken the tender practice of AIR INDIA LIMITED, Mumbai and supplied them directly
 Have initiated & completed the Vendor Registration in all Maharatna & Navratna companies in my
period.

Company Name : Worked as a Freelancer

Start date : Sep’16
End date : Jul’17
Country : India
State : Tamil Nadu
City : Chennai
Industry : Digital Marketing
Functional Area : Web design, SEO, Facebook Marketing, Linkedin Marketing, Twitter Marketing, PPC
campaigns, Email campaigns & so on.

Job Title : Digital Marketing Consultant

Job Responsibillities:

 Created e-mail marketing campaigns by developing new strategies for an Educational consultancy at
Bangalore.
 Created videos for Branding.
 Enhanced their Search Engine Optimization & Created Social Media Campaigns for one of the
Singapore based IT company.
 Based on the need, will conduct seminars on Overall Digital Marketing, Internet Marketing
Strategies, Search Engine Optimization techniques, Facebook & Other Social Media Marketing, Email
Marketing & so on.

Company Name : Zeft Educational Services Pvt Ltd

Start date : Jul’17
End date : till date
Country : India
State : Tamil Nadu
City : Chennai
Industry : Education
Functional Area : Business & Operations – Pan India
Job Title : Business Development Manager

Job Responsibillities:

 Responsible to open up more Franchise across India.

 Have to audit, measure & enhance the operations of every franchise.
 Have to recruit people to support the operations of our’s & also our Franchise.
 Have to train & monitor the performance of the recruited people.
 Responsible to take care of both Online & Offline Marketing.
 Instrumental person in attending ALL the events organized by Franchise India across the country to
source Franchise for our operations.
 Have to conduct “Train the Trainer” & “Train the Counsellor” program

Significant Accomplishments:

 Within this short tenure, have appointed 2 Franchise in Bangalore, 2 in Chennai.

 Key person to sign a deal for the first franchise in Bangalore & Pondichery.
 Have signed a LoI for Triplicane and Pondichery.
 Have made a model for the assessment portal to do pre-assessment & post-assessment for the
candidates who are getting enrolled with us.
 Have written a content for 3 books – Spoken English – Beginner Level, Spoke English – Intermediate
Level & Spoken English – Advanced Level
 Have re-structured the normal sessions to interactive sessions by creating a lot of activities to
understand the language easily. This in another way enables us to do up-selling / cross selling of a
product.

3, Attachments;

Updated CV, - attached

Recent photograph, - attached
Last 3 months payslips, ( Attach all the docs in KB size) - attached
10th Marksheet - attached
12th Marksheet - attached
UG Consolidation Marksheet + Degree - attached
PG Consolidation Marksheet + Degree – attached
PAN Card – attached
Aadhar card (Front & Back) - attached
4,Reference details;

I need 2 references, in which reference-1 should be your

Reporting Manager/Superiors, and reference-2 should be your
Supervisor/super boss.
Reference 1 ( From Current Organization )

Name: Mr. Venkatesh Pannirchelvan

Company Name: ZEFT Educational Services Pvt Ltd

Designation: Director

Email id: venkat@englishlabs.in Official mail id (Must)

Contact no: Landline no. with std code @ mobile no (Must) 9003623340

Relationship:____Reporting Boss__________(should be Reporting manager or Supervisor)

Years Known: Less than a year

Reference 2 ( From Current Organization)

Name: Mrs. Kavitha Venkatesh

Company Name: FITA ACADEMY

Designation: Director

Email id: fitaacademy@gmail.com Official mail id (Must)

Contact no: Landline no. with std code @ mobile no (Must) 8682944111

Relationship:___Supervisor____________ (Should be Supervisor's Supervisor or Super

boss)

Years Known: Less than a year

5, Personal details;

Father name : T. Govindaraju

Mother name : G. Padma
Blood : O +ve
Strength : Ability to handle diverse people

Weakness : Will expect punctuality from others also

Previously any interview attend in HDFC: No
Any Relative working in HDFC: No
Do you have any Legal Case: No
Candidate name: Sai Ramji
Place : Chennai
Date : 22/12/2017