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    Enhanced IOSA: Program Overview

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    Rafael GM Grosser
    The document provides an overview of the Enhanced IOSA (E-IOSA) program. E-IOSA will introduce new elements including ongoing internal assessments by airlines against IOSA standards and a Conformance Report that will be reviewed by auditors. The objectives of E-IOSA are to achieve continuity, implementation, reliability and standardization through internal audits. Key elements include airlines conducting internal assessments using IOSA standards and providing a Conformance Report to auditors before each audit. E-IOSA will become the new audit model starting in September 2015.

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    Enhanced IOSA: Program Overview

    Uploaded by

    Rafael GM Grosser
    173 views2 pages
    The document provides an overview of the Enhanced IOSA (E-IOSA) program. E-IOSA will introduce new elements including ongoing internal assessments by airlines against IOSA standards and a Conformance Report that will be reviewed by auditors. The objectives of E-IOSA are to achieve continuity, implementation, reliability and standardization through internal audits. Key elements include airlines conducting internal assessments using IOSA standards and providing a Conformance Report to auditors before each audit. E-IOSA will become the new audit model starting in September 2015.

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    Iosa

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    e_iosa (1)

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    The document provides an overview of the Enhanced IOSA (E-IOSA) program. E-IOSA will introduce new elements including ongoing internal assessments by airlines against IOSA standards and a Conformance Report that will be reviewed by auditors. The objectives of E-IOSA are to achieve continuity, implementation, reliability and standardization through internal audits. Key elements include airlines conducting internal assessments using IOSA standards and providing a Conformance Report to auditors before each audit. E-IOSA will become the new audit model starting in September 2015.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    173 views2 pages

    Enhanced IOSA: Program Overview

    Uploaded by

    Rafael GM Grosser
    The document provides an overview of the Enhanced IOSA (E-IOSA) program. E-IOSA will introduce new elements including ongoing internal assessments by airlines against IOSA standards and a Conformance Report that will be reviewed by auditors. The objectives of E-IOSA are to achieve continuity, implementation, reliability and standardization through internal audits. Key elements include airlines conducting internal assessments using IOSA standards and providing a Conformance Report to auditors before each audit. E-IOSA will become the new audit model starting in September 2015.

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    Enhanced IOSA Program Overview

    Enhanced IOSA
    Program Overview

    Background
    Since the introduction of IOSA in 2003, audit principles and protocols have basically remained
    unchanged. The initial goals of establishing a broad foundation for improved operational safety
    and security and eliminating redundant industry audits have been reached. The program is now
    being enhanced and broadened to include information from internal oversight assessments,
    enhancing the scope and value of the audit result.

    Objectives of Enhanced IOSA (E-IOSA)


    Enhanced IOSA will introduce significant new elements into the IOSA process. These elements
    have been applied and evaluated during proof-of-concept workshops and tested during live trial
    audits.

    Airlines on the IOSA Registry will incorporate an ongoing internal assessment process using
    IOSA provisions in their Quality Assurance (QA) program and provide a Conformance Report
    (CR), as a record of ongoing evaluations against IOSA provisions before each recurrent IOSA
    audit. The information in the Conformance Report will be reviewed, verified and then form part
    of the overall IOSA assessment.

    The E-IOSA process takes advantage of a significantly broader information base, thus providing
    enhanced value and continuity to the audit result.

    The overall objectives of E-IOSA are based on achieving four “pillars” of effective airline
    operations:

    1. Continuity
    Airlines will maintain continuing conformity with all IOSA standards throughout the
    registration period by conducting ongoing internal audits as an integral part of their
    internal quality assurance program. The results will be analyzed and any areas of
    concern addressed, leading to increased levels of continuity in all aspects of operations.

    2. Implementation
    Internal audits using IOSA standards should facilitate and enhance overall
    implementation and execution of operational policies, plans, processes and procedures,
    etc.

    Enhanced IOSA Program Overview - Jan 2013 v1 Page 1 of 2


    Enhanced IOSA Program Overview

    3. Reliability
    Airlines will demonstrate the reliability and integrity of their internal quality assurance
    system by conducting ongoing internal assessments against ISARPs, using
    appropriately trained and qualified auditors.

    4. Standardization
    The use of IOSA provisions, published auditor actions and IOSA auditing principles
    should result in a systemic standardization of internal audit procedures and the overall
    audit process.

    Description of the E-IOSA Program


    The key elements and changes to the current audit model are described below.
    a. Airlines will utilize the online Enhanced IOSA orientation and training modules provided
    by IATA to prepare internal auditors for assessments using IOSA provisions.
    b. Internal QA programs will incorporate an internal assessment process using IOSA
    standards, in accordance with ORG 3.4.6 & 3.4.7.
    c. A Conformance Report, as a current record of the internal assessment using IOSA
    standards, will be provided to the Audit Organization (AO) before the recurrent audit.
    d. The AO will review, verify and then incorporate the information from the CR in the overall
    IOSA assessment. The emphasis will be on confirmation of an effective quality
    assurance system, as per ORG 3.4.1.
    e. Selected front line operational activities will be observed, for confirmation of
    implementation of IOSA standards
    As E-IOSA becomes the new audit model and CRs contain higher levels of continuity,
    implementation, reliability and standardization of operating structures, selective application of
    the ISARPs to be audited will be introduced.

    Implementation Schedule for EI


    It is envisaged that E-IOSA will formally replace the current audit model for recurrent audits
    done from September 2015 onwards and the Enhanced descriptor will fall away. This implicates
    that airlines need to begin their internal assessments against the ISARPs two years in advance
    of this date.
    Starting in 2013, airlines can undergo an Enhanced IOSA on a voluntary basis.

    Additional Information on E-IOSA audits


    If additional information is needed, airlines should contact the IATA regional offices.

    Enhanced IOSA Program Overview - Jan 2013 v1 Page 2 of 2

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