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    Professional Work Experience Sales Personnel: Personal Profile

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    BAMS
    Grace Kyomuhangi provides a resume summarizing her professional experience and qualifications. She has over 10 years of experience in sales, customer service, and administration roles. Her most recent positions include working as a sales personnel selling English grammar books from 2007 to present, and as a customer service advisor for MTN mobile money from 2013 to 2017. She also has a Bachelor's degree in Business Administration from Makerere University and is computer literate in Microsoft Office applications.

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    Professional Work Experience Sales Personnel: Personal Profile

    Uploaded by

    BAMS
    92 views9 pages
    Grace Kyomuhangi provides a resume summarizing her professional experience and qualifications. She has over 10 years of experience in sales, customer service, and administration roles. Her most recent positions include working as a sales personnel selling English grammar books from 2007 to present, and as a customer service advisor for MTN mobile money from 2013 to 2017. She also has a Bachelor's degree in Business Administration from Makerere University and is computer literate in Microsoft Office applications.

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    if u want to write good cvs try it.

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    Powerful CV

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    Grace Kyomuhangi provides a resume summarizing her professional experience and qualifications. She has over 10 years of experience in sales, customer service, and administration roles. Her most recent positions include working as a sales personnel selling English grammar books from 2007 to present, and as a customer service advisor for MTN mobile money from 2013 to 2017. She also has a Bachelor's degree in Business Administration from Makerere University and is computer literate in Microsoft Office applications.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    92 views9 pages

    Professional Work Experience Sales Personnel: Personal Profile

    Uploaded by

    BAMS
    Grace Kyomuhangi provides a resume summarizing her professional experience and qualifications. She has over 10 years of experience in sales, customer service, and administration roles. Her most recent positions include working as a sales personnel selling English grammar books from 2007 to present, and as a customer service advisor for MTN mobile money from 2013 to 2017. She also has a Bachelor's degree in Business Administration from Makerere University and is computer literate in Microsoft Office applications.

    Copyright:

    © All Rights Reserved
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    Download as pdf or txt
    of 9

    Grace Kyomuhangi Resume

    Mutundwe – Kampala

    Tel: 0773426928, 0755955599

    Email: gamutenda@gmail.com, kasabitamooti@yahoo.com.

    Personal Profile;

    I do possess a high level of integrity, I am very hard working, self-motivated,


    friendly, reliable, and a people person, team player, flexible, I am open to learning
    new skills and unlearn as need may arise.

    Professional work experience;


    Position: Sales Personnel

    From: January 2007 To-date.

    Key responsibilities:

    I work in a bookshop; selling, supplying and distributing Detailed English


    Grammar books for primary five to seven where I am responsible for the following
    duties;

    • I sell and distribute Detailed English Grammar books to bookshops in and


    around Kampala and to interested primary schools that place orders.
    • I prepare invoices and receipts, Lpos and place orders for the number of
    books to be printed,
    • I do manage petty cash for the day to day expenses, and reconcile receipts
    versus expenses,
    • I also participate in sales events at marking centers.
    • I negotiate with clients and persuade them to buy from me.

    Key achievements:

    I have learned to talk to customers, understand them, counting and be


    courageous to receive positive and negative feedback.
    Position: Customer Service Advisor

    From: August 2013 To: September 2017

    Key responsibilities:

    I worked as a Customer Service Advisor at MTN, mobile money section and high
    value customers, where I was responsible for the following duties;

    • Answer calls and respond to emails, and handled customer enquiries both
    telephonically and by email.
    • Provide customers with product and service information,
    • Entered new customer information into the system and updated existing
    customers,
    • Identified and escalated priority issues, follow up on customer queries
    where necessary.
    • Documented all call information according to standard operating
    procedures and produced call reports.

    Key achievements:

    • I have learned to deal with customers of all kinds of attitude, anger


    management, team work, and counting skills.

    Position: Administrator.

    From: April 2012 To: May 2012

    Key responsibilities:

    I worked part-time as a volunteer Administrator at living earth Uganda, where I


    was responsible for the following duties;

    • I received all office calls and allocated them to various offices,


    • I did all the paper work, from typing, printing, photocopying, binding, etc.
    • I managed petty cash for day to day expenses,
    • I took down minutes for meetings held at the office.
    Education and Qualifications:
    Year of Name of institution/collage. Qualification name
    completion
    (month/year)
    July 2018- Institute of Certified Public Level one.
    December 2018 Accountants of Uganda.
    (ICPAU)
    2007-2011 Makerere University tenable at Bachelors of Business
    MUBS Administration
    (Accounting).
    2005-2006 Katikamu SDA Secondary Uganda Advanced
    School Certificate of Education.
    2001-2004 Naalya Secondary School Uganda Certificate of
    Education

    Personal Competences and skills:


    i. I am computer literate with excellent knowledge in; Ms word, Excel,
    Outlook, PowerPoint and internet.
    ii. I am fluent in English and can too; communicate in Rutagwenda and
    Luganda.
    iii. I am self-driven and a team player possessing the following skills;
    • Good communication and interpersonal skills,
    • Selling and negotiation skills,
    • Adaptability and problem solving skills,
    • Organizational skills and attention to details
    • Persuasive ability,
    • Can work well under pressure with minimum supervision.
    References:

    Referee 1.

    Name: Amutenda Salvatore

    Title: Author of Detailed English Grammar Books

    Tel: 0772948060

    Email: samutenda@yahoo.com

    Referee 2.

    Name: Isingoma Felix

    Title: Teacher

    Organization: Namilyango Junior Boys School

    Tel: 0773468478

    Referee 3.

    Name: Bakunda Herbert

    Title: Engineer

    Tel: 0777727301

    Email: bakundah@gmail.com

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