PROJECT REPORT

On

“A Study on the factors required to enhance the scope of

Wi-Fi and 4G LTE coverage for Reliance JIO”

FOR
THE PARTIAL FULFILLMENT OF THE AWARD OF THE
DEGREE OF
“MASTER OF BUSINESS ADMINSTRATION”
FROM GGS IP UNIVERSITY
DELHI

BATCH: 2017-2019

SUBMITTED BY: SUBMITTED

TO:

Amrita Yadav Dr. Monika

Jain

1
 ARMY INSTITUTE OF MANAGEMENT & TECHNOLOGY

GREATER NOIDA (UP) – 201306

TO WHOMSOEVER IT MAY CONCERN

This is to certify that Amrita Yadav of MBA 14

batch from Army Institute of Management &
Technology, Greater Noida has undergone
Summer Internship Project in our organization.
Her project title was A Study on the factors
required to enhance the scope of Wi-Fi and LTE
Coverage for Reliance Jio, supervised under Mr.
Rajat Goel (Industry Mentor/ Guide) from 1 st June
2018 to 31st July 2018. Her conduct and effort
during the Internship is highly appreciable.

2
 Autho
rised
Perso
n

Signature

N
ame

Designatio
n

With
stamp

3
 Supervisor Certificate

This is to certify that Amrita Yadav a student of Master of

Business Administration, Batch –MBA-14, Army Institute
Management & Technology, Greater Noida, has
successfully completed his project under my supervision.

During this period, she worked on the project titled “A

Study on the factors required to enhance the scope of Wi-
Fi and 4G LTE coverage for Reliance JIO” in partial
fulfillment for the award of the degree of Master of
Business Administration of GGSIP University, Delhi.

To the best of my knowledge, the project work done by

the candidate has not been submitted to any university for
award of any degree. Her performance and conduct has
been good.

(Signat
ure)

4
 Dr.
Monika Jain

AIMT-
Gr. Noida

Date:

Certificate of Originality

I, Miss Amrita Yadav, Roll No. of MBA 14

batch of Army Institute of Management & Technology has
undergone a Summer Internship in Reliance Jio infocom.
Ltd. for a duration of 9 weeks on a project title “A Study on
the factors required to enhance the scope of Wi-Fi and 4G
LTE coverage for Reliance JIO”, hereby declare that this
project is my original piece of work.

Signature of the student:

Student Name: Amrita Yadav

Date:

5
6
 ACKNOWLEDGEMENT

I want to show my sincere gratitude to all those who made

this study possible. First of all, I am thankful to the helpful
staff and the faculty of Army Institute of Management and
Technology. Second, I would like to extend my sincere
thanks to my Industry Guide, Mr.Rajat Goel, for his untiring
cooperation. One of the most important tasks in every good
study is its critical evaluation and feedback which was
performed by my faculty guide Dr. Monika Jain. I am very
thankful to my Faculty as well as Industry guide for investing
his precious time to discuss and criticize this study in depth,
and explained the meaning of different concepts and how
to think when it comes to problem discussions and
theoretical discussions. My sincere thanks go to my Institute
and family, who supported and encouraged me.

Amrita Yadav

7
 EXECUTIVE SUMMARY
This project titled “A Study And Identify The Factors Required To
Enhance The Scope Of Wi-Fi And 4G LTE Coverage For Reliance
JIO” is being conducted to identify factors and provide
revolutionary 4G LTE coverage and high speed Wi-Fi services of
Reliance JIO at all parts of Delhi NCR .

RJIL has successfully demonstrated legal interception and

monitoring rules compliance of its 4G network for high speed
wireless internet, phone calls, video and messaging service across
country.
To identify all the below buildings in work scope area and
establish contacts with the building owner/association and
explain them the benefits of high speed internet and 4G
connectivity.
 All G+5 (ground floor +five floors) and above
buildings
 Shopping malls
 Hospitals
 Hotels
 Multiplex
 To capture all the details of the building. The
variables are involved in this project

1. Area
2. Address
3. Building Name
4. Number of Floors

8
 5. Type (commercial, residential, both, Hotel,
Hospital)
6. Latitude &Longitude {By using Smart phone
app}
7. Number of Home passes
The Research methodology is exploratory with a sample size of
704. Data was collected through survey. The data was analyzed by
performing chi-square analysis. Excel, SPSS were used as statistical
computing software.
Findings:
 Number of home passes depends on using internet

 Number of floors depends on using internet.

Table of Contents

Certificate of Training – Industry Mentor........................................(i)

Supervisor Certificate – Faculty Mentor........................................(ii)
Certificate of Originality................................................................(iii)
Acknowledgement.........................................................................(iv)
Executive Summary……………………………………………………………………………..(v)

Chapter Page No.

Chapter 1- Introduction
1.1- Industry Introduction
1.2- Company Introduction
1.3- Topic Introduction
Chapter 2- Objective of the Research
undertaken
Chapter 3- Literature Review
Chapter 4- Hypothesis, if any
Chapter 5- Research Methodology

9
Chapter 6- Data Analysis
Chapter 7- Result Discussion
Chapter 8- Conclusions &
Recommendations
Bibliography
Appendices- to include questionnaire

CHAPTER-1
INTRODUCTION

10
1.1 Industry Introduction:

India's telecommunication network is the second largest in the

world based on the total number of telephone users (both fixed and
mobile phone). It has one of the lowest call tariffs in the world
enabled by the mega telephone networks and hyper competition
among them. It has the world’s largest Internet user base. According

11
to the Internet and Mobile Association of India (IAMAI), the
Internet user base in the country stood at 1300 million at the end of
June, 2018.

Major sectors of the Indian telecommunication industry are

telephony, internet and television broadcast Industry in the country
which is in an ongoing process of transforming into next generation
network, employs an extensive system of modern network elements
such as digital telephone exchanges, mobile switching Centre’s,
media gateways and signaling gateways at the core, interconnected
by a wide variety of transmission systems using fiber optics or
Microwave radio relay networks. The access network, which
connects the subscriber to the core, is highly diversified with
different copper pair, optic fiber and wireless technologies. DTH, a
relatively new broadcasting technology has attained significant
popularity in the Television segment. The introduction of private
FM has given a fillip to the radio broadcasting in India.
Telecommunication in India has greatly been supported by the
INSAT system of the country, one of the largest domestic satellite
systems in the world. India possesses a diversified communications
system, which links all parts of the country by telephone, Internet,
radio, television and satellite. Indian telecom industry underwent a
high pace of market liberalization and growth since the 1990s and
now has become the world's most competitive and one of the fastest
growing telecom markets. The Industry has grown over twenty
times in just ten years, from under 37 million subscribers in the year
2001 to over 1,002 million subscribers in the year 2015

Communications in India
Revenue (Total) 98,994.93 Crore
Total telephone subscribers 1,174.80 million (April 2017)

12
Mobile subscribers & Landline 1.18 Billion (Feb 2017)
Monthly telephone additions 2 %( April 2017)
Tele density 89.71 Million (April 2017)
Rural Tele density 489.82 Million (April 2017)
Internet users 432 million (December 2016)
Internet penetration 60%(Urban) & 17%(Rural)
Broadband internet users 253.75 million (April 2017)
Internet Service Providers 244 (May 2017)
Country code .in
Broadcasting:
Television channels 882 (May 2017)

Sectors in India Telecommunication:

Major sectors of telecommunication industry in India are telephony,
internet, Data centers and broadcasting.

Telephony:
The telephony segment is dominated by private sector and two state
run Businesses. Most companies were formed by a recent revolution
and restructuring launched within a decade, directed by Ministry of
Communications and IT, Department of Telecommunications and
Minister of Finance. Since then, most companies gained 2G, 3G and
4G licenses and engaged fixed line, mobile and internet business in
India. On landlines, intracircle calls are considered local calls while
intercircle are considered long distance calls. Foreign Direct
Investment policy which increased the foreign ownership cap from
49% to 74%.Now it is 100%. The Government is working to
integrate the whole country in one telecom circle. For long distance
calls, the area code prefixed with a zero is dialed first which is then
followed by the number (i.e., to call Delhi, 011 would be dialed first
followed by the phone number). For international calls, "00" must

13
be dialed first followed by the country code, area code and local
phone number. The country code for India is 91. Several
international fiber optic links include those to Japan, South Korea,
Hong Kong, Russia, and Germany. Some major telecom operators
in India include Airtel, Vodafone, Idea, Aircel, BSNL, MTNL,
Reliance Communications, TATA Teleservices, Infotel, MTS,
Uninor, TATA DoCoMo, Videocon, Augere, Tikona

Wireless Internet:
2nd Generation Internet is the most prevalent in India in the Past
Decade. Wireless ISPs in India use both CDMA and Edge
technologies for 2G.
India's wireless Internet frequencies are
2G: GSM 900 MHz, GSM 1800 MHz
3G: UMTS 2100 MHz
4G: TDLTE 2300 MHz, FDLTE 1800 MHz

Data centres:
 BSNL Internet Data Centers, in collaboration with
Dimension Data
 Trimax IT Infrastructure & Services Limited Tier
 III data centers in Mumbai and Bengaluru [56]
 Airlive Broadband
 Sify Technologies Limited
 CtrlS Datacenters Ltd
 Tata Communications Limited
 Netmagic Solutions
 Reliance Datacenter
 Web Werks IDC
 Net4 Datacenter

14
Broadcasting:
Television broadcasting began in India in 1959 by Doordarshan, a
state run medium of communication, and had slow expansion for
more than two decades.[57] The policy reforms of the government in
the 1990s attracted private initiatives in this sector, and since then,
satellite television has increasingly shaped popular culture and
Indian society. However, still, only the government owned
Doordarshan has the license for terrestrial television broadcast.
Private companies reach the public using satellite channels both
cable television as well as DTH has obtained a wide subscriber base
in India. In 2012, India had about 148 million TV homes of which
126 million has access to cable and satellite services.

1.2. Company Introduction

Reliance Jio Infocomm Limited (commonly called RJIL) is an

Indian Internet access (commonly called “broadband”) and
telecommunications company headquartered in Mumbai, India.
RJIL is a subsidiary of Reliance Industries Limited (RIL), India’s
largest private sector company, is the first telecom operator to hold
pan India Unified License. This license authorizes RJIL to provide
all telecommunication services except Global Mobile Personal
Communication by Satellite. Company holds Universal Service
License and is the only pan India operator with Broadband Wireless
Access (‘BWA’) spectrum for commercial Long-Term Evolution
(LTE) services across 22 circles capable of offering fourth
generation (4G) LTE wireless services across India. Reliance Jio is a
pan India telecom infrastructure to provide fourth generation 4G
LTE TDD high speed wireless internet and mobile communication

15
services. The company is having the 4G LTE infrastructure which is
an enabler for a portfolio of rich multi-media digital services
including education, health-care, entertainment, payment and cloud
services for millions of individuals, homes and businesses across
India.

RJIL holds spectrum in 1800 MHz (across 14 circles) and 2300

MHz (across 22 circles) capable of offering fourth generation (4G)
wireless services. RJIL plans to provide seamless 4G services using
FDD-LTE on 1800 MHz and TDD-LTE on 2300 MHz through an
integrated ecosystem.

RJIL is a pan India telecom network to providing the highly

underserviced India market, reliable (4th generation) high speed
internet connectivity, rich communication services and various
digital services on pan India basis in key domains such as education,
healthcare, security, financial services, government citizen
interfaces and entertainment. RJIL aims to provide anytime,
anywhere access to innovative and empowering digital content,
applications and services, thereby propelling India into global
leadership in digital economy.

RJIL is also deploying an enhanced packet core network to create

futuristic high capacity infrastructure to handle huge demand for
data and voice. In addition to high speed data, the 4G network will
provide voice services from / to non-RJIL networks.

Reliance Jio is part of the “Bay Of Bengal Gateway” Cable System,

providing connectivity between South East Asia, South Asia and the
Middle East, and also to Europe, Africa and to the Far East Asia

16
through interconnections with other existing and newly built cable
systems landing in India, the Middle East and Far East Asia.

RJIL’s subsidiary has been awarded with a Facility Based Operator

License (“FBO License”) in Singapore which will allow it to buy,
operate and sell undersea and/or terrestrial fiber connectivity, setup
its internet point of presence, offer internet transit and peering
services as well as data and voice roaming services in Singapore.

RJIL has finalized key agreements with its technology partners,

service providers, infrastructure providers, application partners,
device manufacturers and other strategic partners for the project.
These strategic partners have committed significant resources,
know-how and global talent to support planning, deployment and
testing activities currently underway.

Agreements:
 An agreement with Ascend Telecom for their more
than 4,500 towers across India. (June 2014)
 An agreement with Tower Vision for their 8,400
towers across India. (May 2014)
 An agreement with ATC India for their 11,000 towers
across India. (April 2014)
 An agreement with Viom Networks for their 42,000
telecom towers. (March 2014)
 Agreement with Bharti Airtel for a comprehensive
telecom infrastructure sharing agreement to share
infrastructure created by both parties to avoid duplication
of infrastructure wherever possible. (December 2013)
 A key agreement for international data connectivity
with Bharti to utilise dedicated fiber pair of Bharti’s i2i

17
 submarine cable that connects India and Singapore. (April
2013)
 Agreements with Reliance Communications Limited
for sharing of RCOM’s extensive inter-city and intra-city
optic fiber infrastructure of nearly 1,20,000 fiber-pair
kilometers of optic fiber and 500,000 fiber pair kilometers
respectively (April 2013 / April 2014), and 45,000 towers
(June 2013)

Acquisition & Subsidiaries:

 Acquired Infotel Broadband Services Limited in
2010.
 Technology - Rancore Technologies
 ILD & NLD - Infotel Telecom
 Acquired Kemrock Industries Assets

Technology:
 Reliance Jio Infocomm is currently laying OFC across
the country to offer Fiber to the home/premises (FTTH).
This fiber backbone will also help them to carry huge
amount of data originated from their 4G network as well as
public Wi-Fi network.
 Reliance Jio is deploying LTE-TDD technology for 2.3
GHz spectrum band, acquired in 2010.
 Reliance Jio will deploy LTE-FDD for 1.8 GHz
spectrum, which will ultimately paved to roll out of LTE-A
network aggregation of both technology and both
spectrum band.
 At present in different cities of India Reliance Jio
offers Wi-Fi services. Most of these cities are in Gujarat,
where Reliance Industries also have one of the largest
petro-refinery.

18
  Once commercially launched, Jio users can have
access to Reliance Communications’ 2G & 3G network.

INDIA
Bharti Airtel launched India's first 4G service, using TD-
LTE technology, in Kolkata on 10 April 2012.[73] On June 2013
prior to the official launch in Kolkata, a group consisting of China
Mobile, Bharti Airtel and Soft Bank Mobile came together, called
Global TD-LTE Initiative (GTI) in Barcelona, Spain and they signed
the commitment towards TD-LTE standards for the Asian region. It
must be noted that Bharti Airtel's 4G network does not support
mainstream 4G phones such as Samsung Galaxy Note 3, Samsung
Galaxy S4 and others.
 Bharti Airtel 4G services are available in Kolkata,
Bangalore, Pune, Hyderabad, Visakhapatnam and
Chandigarh region (The Tricity or Chandigarh region consists
of a major city Chandigarh, Mohali and Panchkula). Since
May 2015, Airtel had also partnered with Samsung India to
introduce 4G services in Chennai, on a trial basis.
 RIL is launching 4G services through its subsidiary,
Jio Infocomm. RIL 4G services are currently available only in
Jamnagar, where it is testing the new TD-LTE technology.
Reliance's 4G rollout is planned to start in Delhi, Mumbai
and Kolkata and expand to cover 700 cities, including 100
high-priority markets in 2015.
 Bharti Airtel launched 4G on mobiles in Bangalore,
thus becoming the first in India to offer such a service on
14th Feb, 2014
 Bharti Airtel in July 2014, expanded 4G services to
many cities in Punjab like Amritsar, Patiala, Hoshiarpur,
Ajitgarh, Ludhiana, Jalandhar, Phagwara and Kapurthala

19
 Until July 2014, Customers in these cities access 4G services
through dongles and Wi-Fi modems on Apple iPhone 5S and
5C, XOLO LT 900 and LG G2 (model D802T).
 Aircel in July 2014, launched 4G in four circles
Andhra Pradesh, Assam, Bihar and Odisha.
India uses 2.3 GHz frequency
Tikona Digital Networks holds broadband wireless access spectrum
in the 2300 MHz band and is waiting for the appropriate time and
maturity of the 4G ecosystem before making a foray into the space.
Tikona holds 4G spectrum licenses in five circles in northwest
India, covering Gujarat, Rajasthan, Uttar Pradesh (East and West)
and Himachal Pradesh.
Introduction of Goods & services:
The fourth generation of wireless standards for cellular systems is
4G, the planned successor to the 3G standard. The ITU
(International Telecommunications Union) has specified that the
peak speed requirements for the 4G standard are to be 100Mbps for
a mobile connection (such as in a car) and 1Gbps for stationary
connections (such as sitting at a computer). 4G services that meet
these requirements are not publically available yet (as of June 2011)
but telecommunications providers are looking to upgrade their
infrastructure to cater for 4G services in the not too distant future.
The 4G service is set to offer a fast and secure all-IP, roaming
mobile broadband solution to devices such as laptops with wireless
4G modems, 4G smartphone mobile phones and other 4G mobile
devices that require internet access with speed intensive facilities
being made available, including on-demand HD television, IP
telephony, on-demand gaming and, of course, high speed internet
access.

20
Currently marketed technologies such as LTE (Long Term
Evolution) and WiMAX have been around for a few years and are
being marketed as 4G whilst not meeting the requirements set by
the ITU. It was recently announced that these services could
continue to be marketed as 4G as they are precursors to the IMT
Advanced, 4G standard whilst also operating on the same basis of
technology; however, these should really be considered as "Pre-4G"
or "3.9G" as they technically do not offer the required data rates of
(stationary) 1Gbps.

The ITU has recognized two standards that are planned to meet the
4G IMT-Advanced requirements put forward by the two groups,
3GPP and IEEE. These are the LTE Advanced and Wireless MAN-
Advanced (WiMAX-Advanced) standards and will almost certainly
abandon the old spread system technology found in 3G systems for
OFDMA and other equalization schemes, use MIMO technology,
channel-dependent scheduling and dynamic channel allocation... all
technologies that are being found on new, modern wireless
networking equipment.

Applications:
The use of the 4G service will be very similar to that of the 3G
service whilst offering much higher data transfer rates and therefore
allowing either more speed intensive applications or more users to
experience good speeds whilst only connected through 1 carrier.
Applications could include:
 4G Ultra high speed internet access - E-mail or
general web browsing is available.
 4G Data intensive interactive user services - Services
such as online satellite mapping will load instantly.

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  4G Multiple User Video conferencing - subscribers
can see as well as talk to more than one person.
 4G Location-based services - a provider sends wide
spread, real time weather or traffic conditions to the
computer or phone, or allows the subscriber to find and
view nearby businesses or friends whilst communicating
with them.
 4G Tele-medicine - a medical provider monitors or
provides advice to the potentially isolated subscriber whilst
also streaming to them related videos and guides.
 4G HDTV - a provider redirects a high definition TV
channel directly to the subscriber where it can be watched.
 4G High Definition Video on demand - a provider
sends a movie to the subscriber.
 4G Video games on demand - a provider sends game
data directly to the subscriber where they can play in real
time.
The other main application that 4G could make available that 3G in
general did not, or could not, is the capability to be used as a main
internet access point within homes or businesses whilst catering for
multiple connections at high speeds. If the 1Gbps rate is available
within these areas, the speeds would be many times more than those
that are currently publicly available and this application could be
very useful for creating 4G wireless networks that can be located in
rural areas with no access to the high speed, cabled, broadband grid.

Performance:
The IMT-Advanced Standard (4G) requires the following
specifications to be met:
 It must be based upon an all-IP packet switched
network

22
  Peak data rates must be up to 100Mbps in high
mobility situations and up to 1Gbps for low
mobility/stationary applications
 Network resources should be utilized and
dynamically shared to support more users on same
connection
 Channel bandwidth should be scalable between 5,
20 and up to 40MHz
 Spectral efficiency should be no less than 15bit/s/Hz
and 6.75bit/s/Hz for outdoor downlink and uplink usage
respectively
 Spectral efficiency should be no less than 3bit/s/Hz
and 2.25bit/s/Hz for indoor downlink and uplink usage
respectively
 Connection transitions across heterogeneous
networks should be smooth
 A high quality of service must be available to allow
the next generation of multimedia support on mobile
devices.

Difference between 3G and 4G:

To begin with, 3G or 2G technologies were designed keeping voice
and data in mind, while 4G has been designed keeping data as the
main element. To put it in context, if you are downloading a full
length Hindi movie (on an average 500 MB) on 2G, you will have
to wait for more than five hours, while on 3G networks you will
need to spend around 25-30 minutes (if the download speed is
2Mbps). 4G can cut down this time to five minutes (at a download
speed of 10Mbps).

Various kinds of 4G technologies:

23
There are two - LTE (Long Term Evolution) and Wi-Max
(Worldwide Interoperability for Microwave Access), which can
theoretically offer wireless broadband access at speeds of up to 100
Mbps, though the actual speeds will be around 10 Mbps.
Data speeds of LTE Advanced
Peak download 1 Gbit/s
Peak upload 500 Mbit/s

4G Deployments:
BT is planning to launch a trial of 4G LTE technology in the rural
areas near New quay soon and is hopeful to roll out the 4G LTE
service by 2014. O2 are planning to use Slough as a testing ground
and has planned with Huawei to install 4G LTE technology in six
masts across the area to allow users to communicate via HD video
conferencing and play high end video games whilst being mobile.

Reliance Industries Chairman Mukesh Ambani committed an

investment of Rs. 250,000 crores on "Digital India" and said he
expected the group's initiatives under it will create over 500,000
direct and indirect jobs. "I believe Digital India will be a huge
success because of the adoption of technology by the youth of
India," Ambani said at an event that saw Prime Minister Narendra
Modi launch the "Digital India" week to empower citizens by the
use of IT and its tools.

"Digital India as we have seen empowers them to fulfil their

aspirations. We at Reliance will invest over Rs. 2,50,000 crores
across the Digital India pillars," he said, adding: "I estimate
Reliance's 'Digital India' investments will create employment for
over 500,000 people." Ambani said the launch of Digital India
initiative was a momentous occasion in an information age where

24
digitization was changing the way one lives, learns, works and
plays. It can transform the lives of 1.2 billion Indians using the
power of digital technology.

He said his group, under the Reliance Jio platform, will roll out an
internet protocol based wireless broadband infrastructure across all
29 states in India. Reliance Jio will also set up a nationwide
distribution network for 150,000 small vendors to sell and service
devices. "This apart Jio is working with leading device
manufacturers, encouraging them to 'Make in India' smart phones
and internet devices at an affordable price. We will give them an
assured off take through our retail system."

Mukesh Ambani’s Reliance Jio Infocomm gave us all a little tease

of what is to come with its 4G services at Techfest, an anual science
& technology festival held at the IIT-Bombay. The service will be
10-12x faster than 3G networks. Here’s what Reliance, the only
company which holds a pan India 4G license, showed off
 Jio Television: Set-top box running on Android. The
service will have live television (Jio Play) and Video on
Demand (Jio World).
 Jio Drive: 100 GB free storage to subscribers
 Mi-Fi: The Company’s customer premise equipment
will connect to a Reliance operated mobile tower and
provide local Wi-Fi network.

Next Big what has learned that Reliance Jio 4G plans also include
the launch of a suite of services including

1. Music Streaming
2. Video Calling & VoIP Services
3. Instant Messenger
4. Payment Services: Reliance

25
Jio already has obtained a license to operate prepaid wallets for
mobile transactions (this need not necessarily be linked to the 4G
launch). Reliance is also launching its own mobile apps to enable
many of these services. According to Reliance, the 4G infrastructure
will also support its portfolio of multimedia digital services in
education, health-care, entertainment, payment and cloud services.
With these launches, Reliance will not only be making its much
anticipated entry to 4G mobile services, it is also likely to corner a
large share of the media & entertainment marketin India. The idea is
to capture the living room of the consumer which is otherwise the
undisputed territory of cable television. Pan India 4G services on
the Reliance network could also give a leg-up to the digital
economy in India. While the launch dates for the company’s big
foray into 4G hasn’t been announced, it could be as early as the first
half of this year.

1.3 INTRODUCTION OF THE TOPIC

After the globalization of India economy in 1991 the telecommunication

sector remained one of the most happening sectors in India. The recent
years witnesses rapid and dramatic changes in the field of
telecommunications. In the last few years more and more companies

26
both foreign, domestic, come into cellular service, service market and
offers large number of services to the people.

A consumer may be referred to anyone engaged in evaluating, acquiring,

using or disposing of services which he expects will satisfy his wants. If
any producer makes out the marketing programmer ignoring the
consumer preferences, he cannot possibly achieve his ultimate
objectives.

The company is reconfiguring to meet the growing demand for mobile

services. It will differentiate our mobile services from our competitors
through ongoing investment in technology, distribution and customer
services, providing both a great customer experience and
competitive value.

The company is updating our retail footprint to a new Reliance JIO

concept delivering a differentiated customer experience. Extensive trials
of our new concept store across all markets have shown significant
increases in both sales and customer satisfaction. The new concept will
be rolled out globally over the next upcoming years.

27
CHAPTER-2

28
 OBJECTIVE OF STUDY

To Study about the Building’s

 To study the importance and development of the
telecommunication industry.

 To Study about the Building’s characteristics viz.,

residential, commercial, or both.
 To find the number of floors, number of home
passes, number of families using internet, number of
different brands used.
 To know and assess relationship between building
types and internet usage, internet services etc.

29
CHAPTER-3

30
 LITERATURE REVIEW

The following is the literature review for this study. The content
have been taken from several sources.

Abhishek Kumar Singh and Malhar Pangrikar (2013) did a study

titled “A Study Report, to Find out Market Potential for 4g
Businesses in Pune”. The Report is all about “Study of market
potential for 4G business in Pune” and also to know about the
customer perceptions and attitudes towards their current service
provider. Satisfaction level of the customers was also judged. The
customer expectations were analyzed thoroughly. Major factors
considered in research are: what are the needs of the companies
based on the data services usage, major player in internet services,
and support to customers. The research was conducted on
companies mainly from Industries like IT, Education,
Manufacturing and others which are located in Pune city. It is clear
from the survey done that Reliance & Tata are Leading Internet
service Provider; they are providing products like Data Card,
Broadband etc. to the corporate end users. Most of the companies

31
are getting internet speed form 1MBPS-4MBPS. Most of the
companies are having good perception about 4 G and are willing to
switch to it from their current service provider. Speed of 4G is
around than 30 to 35 MBPS, is going too boom the Market. Because
majority of the companies are facing Speed problem with their
current ISP.

Purpose of the Study:

1. To study the market potential for 4G Business.
2. To find out the customer satisfaction level with their existing ISP.
3. To find out the Market share of Companies Using Different
Operators Internet services.

Research Methodology:
Type: Quantitative Research
Sample unit: Small and medium Enterprises
Sample size: 86 Companies
Sampling Method: Simple Random Sampling

Sources & Methods of Data Collection:

Used two methods for data collection:-Primary Data: -

Survey, Questionnaire, Interview

Secondary Data:
Books, Internet

Conclusion: 4G revolution is started in Pune by Airtel. Drastic

changes and improvements from 3G Technology need to be a

32
priority. But if done intelligently and thoroughly, 4G holds
enormous potential for Pune and can really create a boom in the IT
industry, key to the Indian economy. Hence the evolution from 3G
to 4G will be stimulated by services offering enhanced quality,
requires increased bandwidth, needs elevated sophistication of
large-scale information provisions and must have improved
customization capabilities to support user demands.

Mudit Ratana Bhalla and Anand Vardhan Bhalla (2010) did a study
titled “Generations of Mobile Wireless Technology: A Survey”. This
paper will throw light on the evolution and development of various
generations of mobile wireless technology along with their
significance and advantages of one over the other. In the past few
decades, mobile wireless technologies have experience 4 or 5
generations of technology revolution and evolution, namely from
0G to 4G. Current research in mobile wireless technology
concentrates on advance implementation of 4G technology and 5G
technology. Currently 5G term is not officially used. In 5G
researches are being made on development of World Wide Wireless
Web (WWWW), Dynamic Adhoc Wireless Networks (DAWN) and
Real Wireless World.

Gurpreet Saini (2009) did a study titled “examining the 4g mobile

standard convergence to the LTE standard “This research study
examines the phenomenon of the decisive convergence to a single
mobile communication standard using a multi-level longitudinal
case study of the LTE standard to explore the context, process and
content of change associated with all relevant events and the
stakeholders involved in them. The research produces a set of
constructs that can be used to describe the convergence to LTE as
well as applied to other similar phenomena in emerging information

33
and communications technology open standards.

The objective of this research is to answer the following research

question and produce insights:

What are the constructs that could be used to describe the

convergence to the LTE mobile communication standard?
The key contributions of the research are:
i) Validating a methodology that was previously used to study the
adoption of an open standard to involve the phenomenon of
technology convergence
ii) Develop a set of constructs describing the evolution of LTE by
taking into account the convergence phenomena,
iii) Provide insights that are relevant to top management teams of
firms willing to engage in the development and adoption of
emerging open standards in order to align their competitive and
product development strategies.

Subharthi Paul (2008) did a study titled “Long Term Evolution

(LTE) & Ultra-Mobile Broadband (UMB) Technologies for
Broadband Wireless Access” gives a brief study of Long Term
Evolution (LTE) & Ultra-Mobile Broadband (UMB) Technologies.
The evolution of wireless telephone technologies can be discretely
grouped into various generations based on the level of maturity of
the underlying technology. The classification into generations is not
standardized on any given metrics or parameters and as such does
not represent a strict demarcation. However, it represents a
perspective which is commonly agreed upon, both by industry and
academia, and hence conceived to be an unwritten standard. At this
time, there are two major efforts towards the development of the
next generation - "4G" wireless access technology. The 3GPP or 3rd

34
Generation Partnership project (brand named as Long Term
Evolution) is the name of the 4G efforts being undertaken in Europe
and the 3GPP2 or 3rd Generation Partnership project 2 (brand
named as Ultra Mobile Broadband) is the 4G effort of North
America and parts of Asia. This survey tries to present an
evolutionary and objective sketch to the development efforts of
these technologies that mark the future of wide area broadband
wireless access technologies.

Irfan Ullah (2012) Did a study titled “A study and analysis of Public
Wi-Fi”. The objective of this survey is to compare different
technologies with Wi-Fi in terms of cost factor, bandwidth and
performance factor, and technology implementation factor The goal
of this thesis is to analyze and compare different wireless network
technologies with as focus on availability, number of nodes, total
cost, end-user cost, vendor cost, range, reliability and security. The
goal is to compare Local Area Network Wi-Fi technology (IEEE
802.11 a/g) with mobile wireless technology like 3G, 4G and LTE.

Liwen Zhang (2010) did a study titled “a survey on long term

evolution” Long Term Evolution (LTE) is a significant project of
3rd Generation Partnership Project (3GPP), initially proposed on the
Toronto conference of 3GPP in 2004 and officially started as LTE
work item in 2006. LTE, as a transition from the 3rd generation
(3G) to the 4th generation (4G), has achieved great capacity and
high speed of mobile telephone networks without doubt. It defines a
new packet-only wideband radio with flat architecture and assumes
a full Internet Protocol (IP) network architecture in order to assure
voice supported in packet domain in design. In addition, it is
combined with top-of-the-line radio techniques in order to gain
better performance than Code Division Multiple Access (CDMA)

35
approaches. LTE provides scalable carrier bandwidths from 1.4
MHz to 20 MHz and frequency division duplexing (FDD), as well
as time division duplexing (TDD). In this paper, it presents an
overall description of LTE technology separately in different aspects
of LTE architecture and technical principles to clarify how LTE as a
radio technology achieves a high performance for cellular mobile
communication systems.

Victor Wolfe, William Frobe, Vineetha Shrinivasan, Tsung-Yen

Hsieh (2014) Did a study titled “Feasibility Study of utilizing 4G
LTE signals in combination with unmanned aerial vehicles for the
purpose of search and rescue of avalanche victims”.

This research report uses quantitative data and analysis to explore

the feasibility of using
Fourth Generation Long Term Evolution devices that are loaded
with an application as a device that can also help save an avalanche
victim’s life. During the research process we explored the idea of
getting an Unmanned Aerial Vehicle to the site of an avalanche
quicker than the current search and rescue process as long as the
victims have a Fourth Generation Long Term Evolution device plus
the loaded app on them that is reporting their position. Going into
this project our research team did not know how well Fourth
Generation Long Term Evolution signals would propagate through
snow. The study of Fourth Generation Long Term Evolution signal
propagation through snow was our primary focus in this project in
order to determine if it is even “feasible” to use a smart phone as an
avalanche rescue beacon.

Sumant Ku Mohapatra1 , BiswaRanjan Swain1 and Pravanjan Das

(2015) did a study titled “Comprehensive Survey of possible

36
security issues on 4G networks” gives a brief study of recent
advances in wireless network security issues. First, it studies the 4G
mail threats and risk and their design decisions. Second, the security
of 4G architecture with next generation network security and 8-
security dimensions of 4G network. Third, security issues and
possible threats on 4G are discussed. Finally, proposed four layer
security model which manages to ensure more secure packets
transmission by taking all the necessary security measures.

Vishalakshi Prabhu , G.S.Nagaraja (2014) did a study titled“A

Survey on Quality of Service Provision in 4G Wireless
Networks”gives a brief study of Quality of Service (QoS), Internet
Protocol (IP), heterogeneous network, Cross Layer Design (CLD).
Worldwide many mobile operators, industry experts, and
researchers have diverse visions of potential 4th generation (4G)
features and its implementations. 4G networks will be incorporating
advanced Internet Protocol version 6 (IPv6) protocol and the
signaling will be done through Internet Protocol (IP). There are
several key challenges in implementing 4G heterogeneous network.
Few of these problems are all IP network, integration across
different topologies, security and Quality of Service (QoS). This
paper gives a survey and classification of the important QoS
approaches proposed for 4G networks. Classification is based on the
work done in each protocol layer and Cross Layer Design (CLD)
approach. Finally, this paper presents outcomes of survey which
includes significant observations, limitations and idea of further
research in improving QoS in 4G networks.

Hamner M., did an “Analysis which has been undertaken on the

demand and supply characteristics of the Indian telecommunications
market, with the aim of contributing to the debate on the

37
effectiveness of universal access policies in developing countries
Also, the design, development and testing of a model for use in
evaluating the variety of issues that impact the telecommunications
sector and affect its sustainability in developing countries has been
done. The model developed considers the telecommunications
sector to be a complex system that can be described in terms of
supply (eg infrastructure) and demand (eg revenue per capita). To
represent the telecommunications sector, the model embodies the
relationships and interactions between six major categories
including: political, competitive and regulatory, economic, social,
sector specific and technology.

According to Dahlman, BWA can logically be a mix of pre 4G

technologies such as mobile WiMax and the first release Long Term
Evolution (LTE) which have been in market since 2006 and 2009
respectively and often branded as 4G in marketing material, and 4G
technologies. The current versions of the pre 4G technologies do not
fulfill the IMT- Advanced requirement. IMT- Advanced compliant
version of the above two standards are under development and
called “LTE Advanced” and “WirelessMAN Advanced”
respectively. ITU has decided that “LTE Advanced” technology
based on 3GPP release 10 and “WirelessMAN Advanced”
technology based on IEEE 802.16m should be accorded the official
designation of IMT- Advanced. Both LTE-Advanced technology
and the IEEE WirelessMAN -Advanced technology make use of
same key technologies viz. Orthogonal Frequency Division Multiple
Access (OFDMA), Multiple Input Multiple Output (MIMO) and
System Architecture Evolution (SAE).

Dodd, A.Z. did and analysis on the widespread adoption of

GSM/CDMA as 2G technologies and

38
WCDMA/UMTS/HSPA/CDMA 2000/EVDO for 3G service. LTE
has been defined as the next step in the technological roadmap. LTE
evolves from the Third-generation technology which is based on
WCDMA and defines the long term evolution of the 3GPP
UMTS/HSPA cellular technology. The specifications of these efforts
are formally known as the evolved UMTS terrestrial radio access
(E-UTRA) and evolved UMTS terrestrial radio access network (E-
UTRAN), commonly referred to by the 3GPP project LTE. It offers
higher data rates, lower latency and greater spectral efficiency than
previous technologies. LTE supports high performance mobile
access functional upto 350Km/h with 500Km/h under consideration.
Peak data rates range from 100 to 326.4Mbps on the downlink and
50 to 86.4 Mbps on the uplink depending on the antenna
configuration and 2 modulation depth. LTE is compatible with
HSPA, UMTS and GSM-based technologies and hence offers a
simple evolutionary path for all existing GSM and HSPA operators.
However, LTE‟s complementary core network also offers the ability
to support the handover of services between LTE and CDMA-2000
networks, making it a compelling option as a next step for CDMA-
2000/EV-DO operators as well. LTE has been developed to offer
both Frequency Division Duplex (FDD) and Time Division Duplex
(TDD) modes, enabling TD-SCDMA networks to also make a
smooth transition to TDD LTE. Indeed, a combined FDD and TDD
LTE deployment is expected to gain a broad foothold in many
markets.

Leite, J. comes from IEEE family of protocols and extends the

wireless access from the Local Area Network (typically based on
the IEEE 802.11 standard) to Metropolitan Area Networks (MAN)
and Wide Area Networks (WAN). It uses a new physical layer radio
access technology called OFDMA (Orthogonal Frequency Division
Multiple Access) for uplink and downlink. It provides wireless

39
transmission of data using a variety of transmission modes, from
point-to-multipoint links to portable and fully mobile internet
access. According to the industry forum WiMax Forum, many
technologies currently available for fixed wireless access can only
provide line of sight (LOS) coverage, the technology behind
WiMAX has been optimised to provide non line of sight (NLOS)
coverage as well. WiMAX‟s advanced technology can cover
distances of up to 50 kilometers under LOS conditions and typical
cell radii of up to 5 miles under NLOS conditions. The Mobile
WiMAX uses an all IP backbone with uplink and downlink peak
data rate capabilities of up to 75 Mbps depending on the antenna
configuration and modulation, practicable to 10 Mbps within a 6
miles (10 Km) radius. The earliest iterations of WiMAX was
approved with the TDMA TDD and FDD with line of sight (LOS)
propagation across the 10 to 66 GHz frequency range which was
later expanded to 4 include operation in the 2 to 11 GHz range with
non line of sight (NLOS) capability using the robust OFDMA PHY
layer with sub-channelization allowing dynamic allocation of time
and frequency resources to multiple users. The 802.16m (Mobile
WiMAX Release 2) Task-force is currently working on the next-
generation systems with an aim for optimizations for improved
interworking and coexistence with other access technologies such as
3G cellular systems, WiFi and Bluetooth and enhance the peak rates
to 4G standards set by the ITU under „IMT-Advanced‟ umbrella
which calls for data rates of 100 Mbps for high mobility and 1 Gbps
for fixed/nomadic wireless access.

Protiviti, 2009 “The lackluster performance of the Broadband (BB)

market, primarily attributable to the technical and economic non
feasibility of the fixed line infrastructure in India, indicates that the
solution for mass proliferation of broadband in India has to be
wireless. Recognising the strong correlation between broadband

40
proliferation and increased economic activity and experience of the
burgeoning wireless voice market, the Government had announced
its Broadband Policy (2004) and most recently the Broadband
Wireless Access (BWA) auctions in 2008 to accelerate BB adoption
in India. The industry and the country now wait with bated breath to
see which wireless technology will be adopted to provide a cost
effective and scalable BB solution to the Indian market, which is
ripe with pent up demand for broadband services. Adoption of any
new wireless technology would hinge on affordability, spectral
efficiency (on account of scarcity of available spectrum and its high
cost), scalability, robustness, range of devices available, evolution
roadmap over the next 3~4 years and meeting the BWA policy
requirements. While one school of thought backs WiMAX –
“WiMAX emerges as the quintessential answer to these problems,
given its superior performance and lower costs as compared to the
existing 3G technologies and futuristic Long Term Evolution (LTE)
equivalents. WiMAX was developed for high speed wireless BB
data access and is a 4G technology available today at 3G prices. It
presents an ideal choice to Telcos for providing high speed wireless
BB at affordable rates and for the government to meet its growth
and social objectives.”

Ayvazian, B., 2010 did a study on the other backs LTE – “Long
Term Evolution (LTE) has entered the mobile market as 3G has
achieved wide deployment by mobile operators and subscriber
adoption worldwide. Mobile broadband traffic is exploding at 100
percent per year in many markets, largely due to the growing
popularity of 3G-enabled smart-phones, laptops, and tablet
computers. To address this growing demand for mobile broadband,
the 3rd Generation Partnership Project (3GPP) standards body
developed LTE as the next logical technological step for over 4
billion mobile subscribers on existing 3GPP and 3GPP2 networks. 7

41
On the one hand, LTE serves as the evolutionary path from 3G to
4G, transforming the mobile industry by supporting ultra-fast
broadband, significantly improving the user experience,
substantially improving end-user throughputs, increasing sector
capacity, and reducing user plane latency. LTE is designed as a
simple and flat, all-IP data-centric network architecture resulting in
low operating costs for operators. LTE has an extremely low latency
between network elements and end-to-end devices which is about
10 times lower than that of current 3G networks. LTE leverages
existing mature radio technologies while also taking advantage of
the fast moving semiconductor processing technologies that enables
a low cost deployment even from the very beginning.”

Puckering, J., 2008; Scrase, A., 2009 ; Stuck, B., 2008 did a
Research on BWA Technology Roadmaps & Ecosystem
Development, and its Operator Business Case and Adoption
Forecast exist, and will have to be rationally evaluated /further
research/studies undertaken. It is not only the Radio Access
Network (RAN) to be considered but also the backhaul. Mobile
operators worldwide are making serious financial commitments to
deploy all-IP 4G mobile broadband networks. The race to 4G is
being driven by operator competition to capture market share
among the most advanced subscribers with new smartphone devices
and applications that drive mobile data traffic growth. Operators are
now deploying 4G mobile broadband networks and services to
handle this traffic growth, although the first release of mobile
WiMax, HSPA+ and, LTE are all considered by the ITU to be pre-
4G technologies.

Jain, R., 2010 did a study on the Technological developments in

wireless and the decreasing costs have created opportunities for
faster deployment of telecommunications services. This speed is

42
critical for developing countries, especially in rural areas, as the role
of telecommunications in development is more significant for them.
The uptake of wireless technologies has been rapid in most
developing countries. For the most part, these have been cellular
networks that operate in the licensed bands. The Asian region has
been one of the fastest growing segments of the wireless market.
Yet, a closer look at the policy and regulatory regime points to a
need for a review of existing processes, institutions and instruments
for more market-oriented outcomes for allotment of spectrum

Narayana, M.R., 2011 did a research on the growth contributions

of telecom services by public and private sectors, socioeconomic
determinants of demand for telecom services need to be revisited, as
, they have implications for selective design of policies towards
promotion of higher demand and attainment of higher economic
growth by fixed and mobile services in India.

Stacey, O., 2011 did a study on “Network sharing has long occupied
the minds of operators and, while most mobile operators already
engage in various forms of sharing, much of this has focused on
passive infrastructure sharing as operators remain cautious over the
perceived risks associated with active infrastructure sharing. The
significant capital and operating expenditure (CAPEX and OPEX)
savings and the benefits of a better network in terms of coverage
and capacity continue to appeal to many operators. But there are a
number of risks and challenges which operators need to manage and
control in order to successfully implement a sharing project.

Krishnakumar, R., 2010; Kumar, M., et al., 2012 did a study to

facilitate this the NTP 2012 intends to allow sharing of Networks
and delink the licensing of Networks from the delivery of Service to
the end users to facilitate faster roll 10 out of services across the

43
country, enhance the quality of service, optimize the investment and
address the issue of the digital divide. This will also facilitate
increased competition in the telecom sector without putting any
entry barrier in setting up of networks by new operators and at the
same time allowing the existing operators to increase their network
utilization by sharing the network facilities. A major policy
objective is to reposition the mobile phone from a mere
communication device to an instrument of empowerment that
combines communication with proof of identity, fully secure
financial and other transaction capability, multi-lingual services and
a whole range of other capabilities that ride on them and transcend
the literacy barrier. This could then be expected to lead to a rash of
innovation and entrepreneurship related to mobile value-added
services (MVAS) services. The goal in this area is to emerge as a
global leader in MVAS services

Kamal, K., 2008did a research on the Concerns about Cyber

Security in general and security of telecom infrastructure in
particular are escalating. Current efforts in these areas need to be
stepped up by several orders of magnitude with appropriate
arrangements for coordination across multiple agencies involved if
they are to be effective in meeting new and emerging challenges the
issues surrounding the management of wireless broadband access
(including WiMAX and LTE) networks would have to be examined.
The security, resilience and safety of these networks is of paramount
importance.

44
45
 CHAPTER-4

Research Methodology

Type:
Exploratory research

46
Method of Data Collection:
Field survey

Sampling procedure:
I have to select 5 floors and above buildings in my
segmented area and then based on my questioner I have collected
my data.

Sampling type:
Cluster sampling

Sample size:
704 following is the description to sample size
determination.

Pilot study was performed to know the sample size and it is

calculated by using the formula

Where

Z= Z value (e.g. 1.96 for 95% confidence level)

P=percentage picking a choice, expressed as decimal

C=confidence interval.

Sample size: 100.

47
Area:
Asalatpur village

Data:
Secondary and primary data used. Secondary is collected
from certain authenticated sources like: [1] & [2]. Primary data was
collected from field survey with a structure questionnaire. There are
seven questions in the questionnaire. All questions aimed to gather
data related to type of the building, number of home passes, GIS
coordinates of the location, internet usage, type of service.

Statistical tools:

Cross tabulation, chi-square test, Likelihood ratio,

association measures.

Tools used in Interpretation of the data:

SPSS (Software Package For Statistical Analysis), Excel.

48
CHAPTER-5

49
 DATA ANALYSIS
CHI SQUARE ANALYSIS:

What is chi-square analysis?

A chi-squared test, also referred to as test (or chi-square test),

is any statistical hypothesis test in which the sampling
distribution of the test statistic is a chi-square distribution when
the null hypothesis is true. Chi-squared tests are often constructed
from a sum of squared errors, or through the sample variance. Test
statistics that follow a chi-squared distribution arise from an
assumption of independent normally distributed data, which is valid
in many cases due to the central limit theorem. A chi-squared test
can then be used to reject the hypothesis that the data are
independent.

Also considered a chi-square test is a test in which this

is asymptotically true, meaning that the sampling distribution (if the
null hypothesis is true) can be made to approximate a chi-square
distribution as closely as desired by making the sample size large
enough. The chi-squared test is used to determine whether there is a
significant difference between the expected frequencies and the
observed frequencies in one or more categories. Does the number of

50
individuals or objects that fall in each category differ significantly
from the number you would expect.

1. Using internet vs. Number of Home passes Cross

tabulation

Count
Number of Home passes Total
0 to 160 160 to 320 640 to 800
0 to 100 702 1 0 703
Using Internet
400 to 500 0 0 1 1
Total 702 1 1 704

Out of total 704 buildings surveyed, 702 buildings has home passes
less than 160 in this category less than 100 home passes use
internet. There is only one building in which less than 100 home
passes use internet, but in another building it was observed that 400
to 500 home passes use internet.
Chi-Square Tests:
Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 704.000a 2 .000

Likelihood Ratio 15.112 2 .001
Linear-by-Linear Association 661.619 1 .000
N of Valid Cases 704
Interpretation:

Since the p-value is less than 0.05 (i.e. 0.000< 0.05), the null
hypothesis is rejected. So, there is strong evidence for the
alternative hypothesis that the internet usage depends on number of
home passes.

51
 Finding: internet usage depends on number of home passes.

Symmetric Measures:
Value Asymp. Std. Error Approx. T Approx.
Sig.

Interval by Interval Pearson's R .970 .040 105.944 .000c

Spearman
Ordinal by Ordinal .708 .250 26.533 .000c
Correlation
N of Valid Cases 704

Interpretation :
Since the Pearson correlation is 0.970 so, there is positive and strong relationship and p-value
is 0.000 < 0.05 that means increase or decrease in one variable significantly relate to increase
or decrease in second variable. There is relationship between number of home passes and
internet usage.

52
2. Building type vs. Using internet Cross tabulation:

Count
Using internet Total
0 to 100 400 to 500
Commercial 132 0 132
Hospital 11 0 11
Building type Hotel 8 0 8
Residential 495 1 496
Both 57 0 57

53
Total 703 1 704
Out of 704 Buildings, 495 Residential buildings are using Wi-Fi in the range of 0 to 100.

Chi-Square Tests:
Value Df Asymp. Sig. (2-sided)

Pearson Chi-Square .420a 4 .981

Likelihood Ratio .701 4 .951
N of Valid Cases 704

Interpretation :

Since the p-value is Greater than 0.05 (i.e. 0.981> 0.05), the null hypothesis is accepted. So, the
is no evidence that relationship between using Internet and building type

54
3. Building type vs. Using Diff. Internet Brands Cross
tabulation:

Count
Using Diff. internet Brands Total
1 2 4 5
BUILDING Commercial 0 35 54 43 132
TYPE
Hospital 0 4 5 2 11
Hotel 0 4 3 1 8

55
 Residential 2 101 226 167 496
Both 0 9 25 23 57
Total 2 153 313 236 704
Out of 704 building, 313 building are using 4 different
brands, 236 Building are using 5 brands.

Chi-Square Tests:
Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 10.870a 12 .540

Likelihood Ratio 10.922 12 .536
N of Valid Cases 704

Interpretation:

Since the p-value is Greater than 0.05 (i.e. 0.540> 0.05), the null hypothesis is accepted. S
there is no evidence that relationship between using different Internet brands and building type.

56
4. Building type vs. Number of Floors Cross tabulation:

Count
Floors
5 6 7 8 9 10
Commercial 101 20 6 1 3 1
Hospital 6 3 1 0 1 0
Building type Hotel 6 2 0 0 0 0
Residential 446 30 13 4 2 1
Both 49 5 3 0 0 0
Total 608 60 23 5 6 2

57
 Out of 704 buildings, 608 building having 5 floors,60
buildings having 6floors, 23 building having 7floors.

Building type vs. Floors Cross tabulation:

Count
Total

Commercial 132
Hospital 11

BUILDING TYPE Hotel 8

Residential 496

Both 57
Total 704

Out of 704 building, 496 buildings are residential, 132 buildings are
commercial, 57 buildings are both, 11 buildings are hospital and 8
buildings are hotel

Chi-Square Tests:
Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 40.068a 20 .005

Likelihood Ratio 31.069 20 .054

N of Valid Cases 704

Interpretation:

58
 Since the p-value is less than 0.05 (i.e. 0.000< 0.05), the null
hypothesis is rejected. So, there is strong evidence that there is
relationship between building type vs. number of floors.

5. Building type vs. Number of Home passes Cross tabulation:

Count
Number of Home passes Total
0 to 160 160 to 320 640 to 800
Building type Commercial 132 0 0 132

59
 Hospital 11 0 0 11
Hotel 8 0 0 8
Residential 494 1 1 496
Both 57 0 0 57
Total 702 1 1 704

Out of 704 Buildings, 702 buildings having 0 to 160 home

passes, 1 building having 160-320, 1 building having 640-800.

Chi-Square Tests:
Value df Asymp. Sig. (2-sided)

Pearson Chi-Square .841a 8 .999

Likelihood Ratio 1.403 8 .994
N of Valid Cases 704

Interpretation:

Since the p-value is Greater than 0.05 (i.e. 0.999> 0.05), the
null hypothesis is accepted. So, there is no evidence that
relationship between using number of home passes and building
type.

60
 6. Floors vs. Number of Home passes Cross
tabulation:

Count
Number of Home passes Total
0 to 160 160 320 640 to 800
Floors 5 608 0 0 608
6 60 0 0 60
7 22 0 1 23
8 5 0 0 5
9 5 1 0 6

61
 10 2 0 0 2
Total 702 1 1 704
Out of 704 Buildings, 608 buildings of 5 floors having 0 to 160
home passes, 60 buildings of 6 floors having 0 to 160 home passes,
1 building of 7 floors having 640 to 800 home passes, 1 building of
9 floors having 160 to 320 home passes.

Chi-Square Tests:
Value Df Asymp. Sig. (2-sided)

Pearson Chi-Square 146.147a 10 .000

Likelihood Ratio 16.588 10 .084
Linear-by-Linear
15.937 1 .000
Association
N of Valid Cases 704

Interpretation1 :

Since the p-value is less than 0.00 (i.e. 0.000< 0.05), the null hypothesis is
rejected. So, there is strong evidence that relationship between number of home passes vs.
number of floors.

Symmetric Measures:
Value Asymp. Std. Approx. Approx.
Errora Tb Sig.
Interval by
Pearson's R .151 .053 4.035 .000c
Interval
Ordinal by Spearman
.149 .052 3.982 .000c
Ordinal Correlation
N of Valid Cases 704

62
Interpretation 2:
Since the Pearson correlation is 0.151 so, there is positive
and strong relationship and p-value is 0.000<0.05 that means
increase or decrease in one variable significantly relate to increase
or decrease in second variable

7. Floors vs. Using WIFI Cross tabulation:

Count

63
 Using Internet Total
0 to 100 400 to 500
5 608 0 608
6 60 0 60
7 22 1 23
Floors
8 5 0 5
9 6 0 6
10 2 0 2
Total 703 1 704
Out of 704 buildings, 608 buildings of 5 floors by using
internet 0 to 100, 1 building of 7 floors by using internet 400 to 500

Chi-Square Tests:
Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 29.651a 5 .000

Likelihood Ratio 6.885 5 .229

Linear-by-Linear Association 7.220 1 .007

N of Valid Cases 704

Interpretation 1:

Since the p-value is less than 0.00 (i.e. 0.000< 0.05),

the null hypothesis is rejected. So, there is strong evidence that
relationship between using internet vs. number of floors.

Symmetric Measures:
Value Asymp. Std. Approx. Approx.
Errora Tb Sig.

64
Interval by
Pearson's R .101 .051 2.699 .007c
Interval
Ordinal by Spearman
.102 .051 2.716 .007c
Ordinal Correlation
N of Valid Cases 704

Interpretation 2:
Since the pearson correlation is 0.101 so, there is positive
and no relationship

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 8. Floors vs. Using Diff. Wi-Fi Brands Cross
tabulation:

Count
Using Diff. internet Brands Total
1 2 4 5
5 2 145 268 193 608
6 0 7 23 30 60
7 0 1 13 9 23
Floors
8 0 0 2 3 5
9 0 0 5 1 6
10 0 0 2 0 2
Total 2 153 313 236 704
Out of 704 buildings having, 313 buildings having 4 different
internet brands,236 buildings having 5 brands, 153 buildings having
2 brands, 2 buildings having 1 brand.

Chi-Square Tests:
Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 22.992a 15 .084

Likelihood Ratio 27.321 15 .026

Linear-by-Linear Association 9.467 1 .002

N of Valid Cases 704

Interpretation1:

66
Since the p-value is Greater than 0.05 (i.e. 0.999> 0.05), the null
hypothesis is accepted. So, there is no evidence that relationship
between using number of different brands and floors.

Symmetric Measures:
Value Asymp. Std. Approx. T Approx.
Error Sig.
Interval by
Pearson's R .116 .023 3.096 .002c
Interval
Ordinal by Spearman
.131 .033 3.495 .001c
Ordinal Correlation
N of Valid Cases 704

Intrepretaion2:

Since the Pearson’s correlation is 0.116 so, there is positive and

no relationship.

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 9. Number of Home passes vs. Using Diff. internet
Brands Cross tabulation:

Count
Using Diff. internet Brands Total
1 2 4 5
Number of Home passes 0 to 160 2 153 312 235 702
160 to 320 0 0 1 0 1

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 640 to 800 0 0 0 1 1
Total 2 153 313 236 704
Out of 704 buildings, 312 buildings of 0 to 160 home passes are
having 4 internet brands, 1 building of 640 to 800 home passes are
having 5 internet brands.

Chi-Square Tests:
Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 3.234a 6 .779

Likelihood Ratio 3.809 6 .703

Linear-by-Linear Association .996 1 .318

N of Valid Cases 704

Interpretation1:

Since the p-value is Greater than 0.05 (i.e. 0.779> 0.05), the null
hypothesis is accepted. So, there is no evidence that relationship
between Number of home passes and floors

Symmetric Measures:
Value Asymp. Std. Approx. Approx.
Errora Tb Sig.

Interval by
Pearson's R .038 .019 .998 .319c
Interval

Ordinal by Spearman
.027 .029 .726 .468c
Ordinal Correlation

N of Valid Cases 704

Intrepretation2:

Since the Pearson’s correlation is 0.038 so, there is positive and no relationship.

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 10. Using WIFI vs. Using Diff. internet Brands Cross
tabulation:

Count
Using Diff. internet Brands Total
1 2 4 5
0 to 100 2 153 313 235 703
Using WIFI
400 to 500 0 0 0 1 1
Total 2 153 313 236 704
Out of 704 buildings,313 buildings of 0 to 100 using internet
having 4 different brands,1 building of 400 to 500 using internet
having 5 different brands.

Chi-Square Tests:

Value Df Asymp. Sig. (2-sided)

Pearson Chi-Square 1.986a 3 .575

Likelihood Ratio 2.189 3 .534

Linear-by-Linear Association 1.007 1 .316

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N of Valid Cases 704

Interpretation1:

Since the p-value is Greater than 0.05 (i.e. 0.575> 0.05), the null
hypothesis is accepted. So, there is no evidence that relationship
between using internet and using different brands

Symmetric Measures:
Value Asymp. Std. Approx. Approx.
Errora Tb Sig.
Interval by
Pearson's R .038 .019 1.004 .316c
Interval
Ordinal by Spearman
.047 .023 1.239 .216c
Ordinal Correlation
N of Valid Cases 704

Intrepretation2:

Since the Pearson’s correlation is 0.038 so, there is positive and

no relationship.

71
72
CHAPTER-6

73
 RESULT DISCUSSION

1. Wi-Fi usage depends on Number of home passes

2. Wi-Fi usage depends on Type of building
3. Number of different brands depends on Type of
buildings
4. Building type depends on Number of floors
5. Type of buildings depends on number of home
passes
6. Number of home passes depends on Number of
floors
7. Wi-Fi usage depends on Number of floors.
8. Number of different brands usage depends on
Number of floors
9. Number of different brands depends on Number of
home passes

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Wi-Fi usage depends on Number of different brands

75
CHAPTER-7

76
 CONCLUSION

From the above details I conclude that most of the customers are willing to go with
Reliance 4G services, as most of them are satisfied with the WI-FI services which
are the main advantage of the organization to attract the customers. Beta version of
4g has been tested successfully and the customer satisfaction is highly met which
implies that the Reliance JIO will compete with other network service providers
and they are doing it.

77
 BIBLIOGRAPHY

References:

[1] Available from https://www.jio.com

[2]Available from www.trai.gov.in

[3] Abhishek Kumar Singh and Malhar Pangrikar, (2013),” A Study Report to Find
out market Potential for 4g Businesses in Pune” available at
http://www.ripublication.com/gjmbs.html

[4] Berge Ayvazian,(2014),”lessons for 4G in india” available at

http://www.4gworldindia.com/BlogDetails.aspx?pressid=pressRe3&id=news

[5] Available from http://www.4gon.co.uk/solutions/introduction_to_4g.php

[6 Available from http://gadgets.ndtv.com/internet/news/reliance-industries-to-

invest-over-rs-250000-crores-in-digital-india-710273

[7] Available from http://www.nextbigwhat.com/reliance-jio-4g-plans-297/

[8] Available fromhttp://profit.ndtv.com/news/corporates/article-reliance-jio-to-

launch-beta-programme-to-assess-4g-network-quality-1200326?
utm_source=taboola

[9] Available from

http://www.livemint.com/Industry/JFLXaQLiWeKnvoVoC1B5BM/RelianceJiotost
artvoicedataservicesinfivecitiesby.
[10] Available from http://www.telecomwatch.in/newsflash/newsflash.aspx?
t1=1/22/2014&redir

78
[11] Available from http://www.cerebralbusiness.com/lte/
[12] Available from http://www.reliance4g.co.in/p/reliance-jio-infocomm.html
[13] Available from Times of India

Questionnaire

NAME:
JC (JIO CENTRE) NAME:
DATE:

S.N Area Addres Building No of Type(Resi/ Lat/l Number Using Using

s ong Internet Diff.
Name Floors Comm/ of Home Internet
Brands
Both) passes

CONTACT NUMBER:

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