BON JOVEN CAPANANG-QUINTANA

13 Rambutan St. Barangay North Signal Village, Taguig City

Mobile Number: 0905-692-7260 E-mail Address:
bonjovenquintana@gmail.com

OBJECTIVE

To obtain a position that will enable to use my expertise and educational background for the
success of the company I’m working with.

EDUCATIONAL BACKGROUND
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Main Campus
Bachelor of Science in Business
Administration (BSBA) Major in Marketing
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Management 2010-2014
Graduate School
Master’s In Business Administration   CUM LAUDE
(MBA) specialized in Marketing  PHASE 2 QUALIFIER - MARKPROF 2013:
Management 2016-Present Search for the TOP 25 Marketing
Management Student of the Philippines
 SPEAKER OF THE HOUSE – Junior
Marketing Executives Batch 2013-2014

WORKING EXPERIENCE
DUTIES AND RESPONSIBILITIES
BRAND MARKETING MANAGEMENT
 Planning and Executing marketing promotion for partnership and tie-
 up
 Coordinating marketing campaigns with sales activities
  Develop and executing product packaging
 Developing high quality and effective marketing materials that align
 correctly with the over-all brand strategy
 Responsible for competitive analysis
 Sourcing supplier and product that fit with the context of the brand
  Assist for the product innovation and execution and/or launching
 Working closely with the graphic person for the design of
 the promotions or new product launch
 Analyze the product food cost and profit margin

LOCAL STORE MARKETING (LSM)

THE CUP OF FAITH CORP   Develop and execute in-store collaterals
Pasig City  Planning and project managing marketing events and
 evaluating their success
MARKETING SUPERVISOR  Coordination with Admin for the list of the events
March 28, 2016-June14, 2018
TRADE MARKETING
 Responsible in conceptualizing and implementation of store
 advertising campaign or store opening event
 Responsible with various promotional marketing activities and event
 Coordination with the LSM material’s design
 Coordination with suppliers (for the quotation, proofing, delivery etc.)
 Coordinate, produce, and distribute point of sales materials
 FINANCE
 Responsible in gathering, analyzing including comparison and status,
interpreting and presenting the sales – day by day, week by week
 month by month and year by year
 Responsible in monitoring discount and complimentary items
 including analyzing and interpreting data for the future purpose
 Responsible in the process of disbursement for accountant use for
filling

HUMAN RESOURCES
 Responsible in planning and execution regarding the performance
skills based incentives, employee relations, performance
management system, corporate training and career development of
the employees. Including making and implement memorandum and
announcement for the employees from the management

OPERATIONS
 Oversee the whole operations including performance, quality and
sales target

DUTIES AND RESPONSIBILITIES

LOCAL STORE MARKETING (LSM)
  Handling Grand Opening of the Store (Planning and Executing)
 Work with Store Managers and Community Coordinators on effort to
build store traffic and brand loyalty through partnerships and community
 participation
 Involvement in all public relations opportunities like inviting
 bloggers every event
 Responsible in implementation of LSM programs (Mega Week, Flyer
 distribution, wobble boarding) and Post Evaluation
 Oversee the entire process of producing, installing, and distributing of
 LSM materials
 Conduct store visit and in-store review LSM materials for re-ordering and
replacement
  Responsible in doing Local competitive analysis
 Fully coordinated with the Admin of the stores for the LSM support
 Handling the LSM budget monitoring
TRADE MARKETING
 Conceptualize, implement, and manage the company’s advertising
 campaigns and events nationwide especially for store opening
 Handle marketing financials in-line with store opening campaigns and
 events
 Coordination with various nationwide promotional marketing
activities and event
 Manage City/Nation/Area wide promotional activities and events
 Coordination with the LSM material’s design
 Coordination with suppliers (for the quotation, proofing, delivery etc.)
 Coordinate, produce, and distribute point of sales materials
3030 DPP VENTURES INC. /  Implementation and evaluation of promotional activities and event
DOMINO’S PIZZA PHILIPPINES ADMIN
Mandaluyong City  Responsible for DTI permit numbers (City/Nation/Area wide)
 Responsible for the billing of the marketing department and fully
Marketing Department coordination with finance department
MARKETING ASSOCIATE DELIVERY SYSTEM
March 5, 2014- January 31, 2016  Develop policies for the improvement and standardization of the
 delivery system, working closely with Store Operations
 Establish the delivery map of new stores including physical mapping,
 printing, and installation of delivery maps in the store
 Monitor the correctness of the store delivery map and sector
assignments, updating zoning when necessary
  Audit and oversee the store customer database
 Audit the customer service quality of Expert Delivery Rider, providing
 feedback to Store Operations
 Provide feedback to Business Development regarding possible
locations for site development based on location of calls and inquiries
for delivery outside existing delivery zones
 CALL CENTER OPERATIONS
Manage the day-to day operations of the Call Center at the outsourced
location, including, but not limited to activities such as:
  Handling delivery calls, customer inquiries and customer complaints
 Providing feedback to concerned parties on issues regarding the Call
Center agent online interface, telecoms provider, agent performance,
 store operations, among others
  Cascade new or revised food items, pricing, systems, procedures
 Develop and implement programs, including outsourced Call Center
 and Call Center agent incentive programs
 Coordinate with the interface Developer and MIS for the development
and continuous improvement of the Call Center agent online interface
Handle issues between Call Center and Store Operations and develop
systems to avoid enhance coordination
CUSTOMER FEEDBACK SYSTEM
  Handle customer complaints and feedback received through call center
 Develop and enhance the system, working with Store Operations Team
and Marketing Team
TRAINING
 Develop Call Center Manual and a written examination for the
enhancement of the Agents

INTERNSHIP EXPERIENCE

DUTIES AND RESPONSIBILITIES

PROJECT LEADER
 Responsible in preparing the Product Mix Report from 2012 to 2013 of
 all branches of Domino’s Pizza Philippines
 Responsible in preparing inventory usage report for 2012 and 2013
 of the Domino’s Pizza Philippines
 Responsible in receiving from the Store Manager, Filling and
summarizing the void and bad order, Stock Transfer Form (STF),
3030 DPP VENTURES, INC. /
Inter-store stock form, Incident Report and Complimentary Forms of
DOMINO’S PIZZA
each branch time to time and make sure that it is up to date data
PHILIPPINES, Mandaluyong
 Responsible in preparing the Sales Mix Report from 2012 and 2013 of
City Audit Department
Domino’s Pizza Philippines
  Responsible in preparing the forms used by all department of DPP
INTERN
 Responsible in auditing all forms given by the store manager,
November 11, 2013- February 10, 2014
 make sure that all things are in the right flow in the business
 Responsible in Editing store inventory items-Non Foods from
Pulse System

DUTIES AND RESPONSIBILITIES

MARKETING RESEARCH
 Responsible to tally, analyze, interpret, and make a
presentation of their event (e.g. WORLDBEX at SMX
Convention Center)
MARIWASA SIAM CERAMICS, INC. EVENT COORDINATOR
Bonifacio Global City, Taguig City  Fully coordinated with the different architect for the event
Brand and Marketing Department held at Thailand
 Responsible for the logistics (Cebu Event)
MARKETING INTERN CUSTOMER CARE
April 8, 2013-May 10, 2013  Handling customer inquiry and customer complaint
SKILLS
  Event Planning such as Seminar and Store Opening Event Skills
  Trade marketing, local store marketing, brand, and social marketing knowledge
  Have a knowledge in human resources and operations
  Good in gathering data, analyzing, interpreting, and presenting
  Leadership an influence skills to gain the support of the functions to fulfill the implementation
  Customer service skills and pleasant disposition
  Verbal and written communication skills
 Computer literate – word, excel, and power point presentation

REFERENCE
MS. LADY MAE SANTELICES MS. SHARMAINE HUERTO MS. ARNIE ROSE ARIOLA
Supervisor Account Manager Project Manager
The Cup of Faith Corp City Garden Hotel Intellismart Technology Inc
0917-633-5226 0917-837-8023 0917-877-8554

BON JOVEN C. QUINTANA

Applicants Signature OVER PRINTED Name