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    Bellagios Pizza Position Description - Store Assistant Manager

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    The document describes the position and responsibilities of a Store Assistant Manager at Bellagios Pizza. The Assistant Manager assists the General Manager in overseeing daily operations of the store including food preparation, deliveries, customer service, inventory management, and supervising other employees. Key responsibilities include ensuring health and safety standards are followed, cash handling procedures are properly conducted, and customers receive prompt and efficient service.

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    Bellagios Pizza Position Description - Store Assistant Manager

    Uploaded by

    pascal rosas
    32 views3 pages
    The document describes the position and responsibilities of a Store Assistant Manager at Bellagios Pizza. The Assistant Manager assists the General Manager in overseeing daily operations of the store including food preparation, deliveries, customer service, inventory management, and supervising other employees. Key responsibilities include ensuring health and safety standards are followed, cash handling procedures are properly conducted, and customers receive prompt and efficient service.

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    The document describes the position and responsibilities of a Store Assistant Manager at Bellagios Pizza. The Assistant Manager assists the General Manager in overseeing daily operations of the store including food preparation, deliveries, customer service, inventory management, and supervising other employees. Key responsibilities include ensuring health and safety standards are followed, cash handling procedures are properly conducted, and customers receive prompt and efficient service.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    32 views3 pages

    Bellagios Pizza Position Description - Store Assistant Manager

    Uploaded by

    pascal rosas
    The document describes the position and responsibilities of a Store Assistant Manager at Bellagios Pizza. The Assistant Manager assists the General Manager in overseeing daily operations of the store including food preparation, deliveries, customer service, inventory management, and supervising other employees. Key responsibilities include ensuring health and safety standards are followed, cash handling procedures are properly conducted, and customers receive prompt and efficient service.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    Bellagios Pizza

    Position Description – Store Assistant Manager


    Job Title: Store Assistant Manager
    Reports To: Store General Manager
    Approved By: Julie Collins, President
    Approved Date: February 1, 2013

    SUMMARY
    Assists general store manager in the management of franchised or corporately owned Bellagios Pizza
    establishment by performing the following duties.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be
    assigned.

    1. In absence of the store general manager, directs, coordinates, and participates in preparation of all
    aspects of producing Bellagios pizza. This includes but is not limited to complete cleaning of the
    store, daily food preparation, washing dishes, ordering dough, ordering sauce, making pizzas, running
    the oven, cutting and packaging pizzas and delivery of pizzas when necessary. Must assure all food
    rotation is being done in such a way to assure the freshest product is provided to our customers.
    Responsible for collection of monies from in-house or take-out customers; and responsible for
    counting all monies into the till collected from delivery drivers. As defined in our company
    Operations Manual, drivers are to perform “drops” of monies/credit card receipts collected a
    minimum of every hour and doing so assures every store will maintain the minimum 70% drop rate
    that is required and understood by all drivers and managers. Along with our delivery drivers, it is the
    manager, assistant manager and PIC’s responsibility to assure these drops happen as required..

    2. In absence of the store general manager, coordinates activities of workers engaged in keeping
    business records, ordering or purchasing supplies, and delivery of foodstuffs to wholesale or retail
    customers. Assists in controls costs through inventory controls and monitoring store food cost
    tracking data. Performs daily banking and closing procedures as outlined in the company Operations
    Manual.

    3. Assures all Bellagios promotional material is visible to customers at all times which includes but is
    not limited to promotional signage, lights placed on delivery vehicles, assuring delivery vehicle lights
    are illuminated at all times the vehicle is in use after 4 PM.

    4. In absence of the store general manager, manages deliveries in the store for drivers to assure prompt,
    efficient deliveries of prepared product.

    5. Works closely with store general manager to promote a team environment in which Bellagios
    operates with utmost efficiency. Utmost efficiency includes but is not limited to providing
    professional, outstanding customer service, an excellent product and a positive working environment
    for all Bellagios employees.

    SUPERVISORY RESPONSIBILITIES

    6. Ensures all staff perform to standards. Issues both verbal and written disciplinary warnings to
    employees that do not meet performance standards.
    7. Ensures proper cash handling by any employee working the till.

    8. Ensures staff complies with security and sanitation standards.

    9. Promotes sales and service excellence. As a store assistant manager, manager, delivery driver or PIC,
    it is understood a significant manner in which our commitment to product quality is demonstrated to
    our customers is our standard operating procedure of every driver taking single deliveries to our
    delivery customers. When and ONLY when the manager, assistant manager or PIC in charge of a
    shift signs off on two tickets for deliveries to be taken together (referred to as a double) is any
    delivery driver authorized to do so. This exception requires the manager, assistant manager or PIC in
    charge of a shift to sign off on both tickets acknowledging this approval.

    10. In the absence of the store general manager, directly supervises a shift of 6 - 15 non-supervisory
    employees. Although all store employees report directly to the store manager, the store assistant
    manager needs to function much like the store manager supervising employees in the manager's
    absence. Carries out supervisory responsibilities in accordance with the organization's policies and
    applicable laws. Responsibilities include training employees; planning, assigning, and directing
    work; disciplining employees; addressing complaints and resolving problems. Responsibilities may
    include termination of an employee after consultation with the store general manager.

    11. Sets the standards of professional appearance through clean, well-kept company approved uniforms,
    neatly groomed, clean hair and general overall professional appearance. Company standard uniforms
    for management are tan or light brown shorts or pants (in accordance with the employee handbook)
    and a company issued shirt. Uniforms should be free from excessive wrinkles or stains. Any other
    uniforms need to be approved in writing by the company president

    QUALIFICATIONS
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
    The requirements listed below are representative of the knowledge, skill, and/or ability required.
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
    functions.

    EDUCATION and/or EXPERIENCE


    Six months to one year related restaurant experience and/or training; or equivalent combination of
    training, education and experience.

    LANGUAGE SKILLS
    Bilingual (English primary, Spanish secondary) is desired but not mandatory. Must be capable of
    communicating at a professional level in English with both customers and co-workers.

    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and
    procedure manuals written in English. Ability to write routine reports and correspondence in English.

    MATHEMATICAL SKILLS
    Must be capable of accurately performing daily till reconciliation and perform daily banking procedures.

    REASONING ABILITY
    Must be a multi-task individual with the ability to prioritize activities in such a manner to best serve
    Bellagios' customers. Must demonstrate ability to deal with irate customers or employees and ability to
    calm a confrontational situation.
    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or
    diagram form. Ability to deal with problems involving several concrete variables in standardized
    situations.

    CERTIFICATES, LICENSES, REGISTRATIONS


    Must possess Food Handler's Card and valid Oregon Driver's License with good driving record.

    PHYSICAL DEMANDS
    The physical demands described here are representative of those that must be met by an employee to
    successfully perform the essential functions of this job. Reasonable accommodations may be made to
    enable individuals with disabilities to perform the essential functions.

    Must be able to lift 10 - 40lbs.once or twice per day. Must be able to move at a fast pace within the store
    and have the ability to reach, bend, stoop, stir and wipe.

    WORK ENVIRONMENT
    The work environment characteristics described here are representative of those an employee encounters
    while performing the essential functions of this job. Reasonable accommodations may be made to enable
    individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is occasionally exposed to outside weather
    conditions. This occurs when involved in some marketing activities and on occasion when delivering.
    The noise level in the work environment is usually moderate.

    A store assistant manager can expect to work from 39 to 42 hours per week.

    Assistant Manager Signature / Date

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