EXAM PRACTICE

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 Exam Practice

INSTITUTO SUPERIOR DE CONTABILIDADE E ADMINISTRAÇÃO DO PORTO

LICENCIATURA ASSESSORIA E TRADUÇÃO
Inglês II– Exame Final

Duração: 2 h Cotação: A: 35; B: 30; C: 20; D: 20; E: 45; F: 50

A. Read the following text and then choose the best answer, A, B, C or D, according to the text, to
complete the sentences which follow. Mark your answers on the separate answer sheet.

A residential course for writers

On Monday, 14th November, it rained all I could achieve.

day. 'Is this a bad sign?' I wondered as I It seemed less so the next day, when I was
asked a local person for directions to the faced with the blank screen on the word
venue for my course. As I was late, I was glad processor I had brought with me. There was
his instructions were brief and clear, but I nothing between me and my fiction but
thought he had a strange expression on his writer's block. But professional journalists
face. 'Danger of flooding. Check your like me don't get writer's block, do they?
brakes,' read the next sign. The sign after Wrong. Fortunately, no-one else could get
that read 'Arvon Foundation', where my started either.
course was. It also said 'Drive carefully.' I Towards the end of the morning, I
edged towards my destination. It was too late remembered that I had an ancient piece of
to turn back. fiction in my machine. This was a desperate
When I'd mentioned that I was going on a idea but I had to have something to show the
writing course my friends' reactions had teachers before the afternoon's individual
varied from 'Are you running it?' to 'You tutorials. Perhaps it could be turned into a
must be mad.' The latter was right, I short story. It didn't take more than a quick
thought, as I walked into a 16th century glance at it to convince me that it could.
farmhouse just before dinner. I was shown to Then it was tutorial time. We were due for
a small room with three beds and a wash our 20-minute individual session and nerves
basin. The only bathroom was through were frayed by the threat of cruel
another bedroom. For a journalist with wide assessment. We had heard of idle tutors who
experience of 5-star hotels, this was a shock. refused to read the students' work at all and
I took my place at the dinner table and of frank ones who dared to tell the truth
looked at my companions for the next five about it, but we were much luckier. Deborah
days; sixteen would-be fiction writers, aged and Stephen were thorough in their
26-74. We had two teachers: Deborah, preparation. Stephen provided detailed
author of ten novels, and Stephen, whose analysis from handwritten notes; Deborah
latest work I had been unable to find in one supplied brilliant solutions to tricky
of the biggest bookshops in London. 'Hi,
I'm Stephen,' he said amiably, sitting down problems; both were heartwarmingly
next to me. Without thinking, I confessed to encouraging to everyone.
my failure in the bookshop, which added to By Thursday evening, the brave were
the strain of the occasion for us both. reading their own stories, which provided
After dinner, our course in fiction writing fascinating insights into their lives and
began. 'What do you want to get out of your personalities. Predictably, standards varied
course here?' Stephen enquired, and we from the truly talented to the deeply
each explained our plans. Mine had been a ungifted, but all were clapped and praised, as
novel. When I'd booked the course, I'd left they deserved to be. Most of the stories were
lots of free time to plot it out, identify the autobiographical - so how come mine, which
characters and write at least one chapter. But I was too cowardly to read — was about a
all this time was swallowed up by less world I know nothing about? And how come
demanding activities, like going to parties. I got the distinct impression that Deborah
‘Er, a short story ...' I heard myself saying and Stephen thought I'd better stick to
weakly, but at least it sounded like something journalism?

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 Exam Practice

1. How did the writer feel as she made her way to the course?

A confused
B annoyed
C nervous
D determined

2. When the writer arrived for the course, she

A felt that some of her friends’ reactions had been right.

B was disappointed that the building was such an old one.
C considered complaining about the lack of facilities.
D suspected that it was likely to be badly run.

3. In line 32 ‘my failure’ refers to the fact that the writer

A didn’t remember Stephen from the bookshop.

B hadn’t found Stephen’s new book.
C didn’t realise Stephen worked with Deborah.
D couldn’t start a conversation with Stephen.

4. Before she went on the course, the writer had

A managed to write a short story to take with her.

B decided that writing a novel was going to take too long.
C not had as much free time as she’d expected.
D not succeeded in putting her plans into action.

5. What happened when she sat down to write on the first morning?

A She discovered that she could have the same problems as any other writer.
B She realised that something she had written in the past was excellent.
C She overcame a problem with the machine she had taken with her.
D She decided that her first idea for a story was unlikely to work.

6. What does the writer say about the first tutorial?

A The teachers didn’t tell them what they really thought of their work.
B It was better than those given on some other courses for writers.
C She was more nervous about it than some of the other writers.
D She thought that Stephen’s approach wasn’t as useful as Deborah’s.

7. When people read their own stories to the others,

A different stories got different reactions.

B there was no opportunity for the writer to read hers.
C the stories revealed things about their writers.
D the writer felt that they were better than hers.

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 Exam Practice

B. Read the text below and decide which answer, A, B, C, or D, best fits each space. There is an
example at the beginning (0). Mark your answers on the separate answer sheet.

THE TELEPHONE IN THE US

The telephone was invented in 1876 by Alexander Graham Bell, a Scotsman who (0)
.......C........ a US citizen. The word ‘telephone’ had been (1) ............... existence since the 1830s
and had been (2) ............... to a number of inventions designed to produce sound.
Bell had become interested in the possibility of long-distance speech (3) ............... his work
with the deaf. He was twenty-eight and his assistant, Thomas Watson, was (4) ............... twenty-
one when they (5) ............... their great success on 10th March 1876. Despite their long and (6)
............... association, Bell’s first communication by telephone was not ‘Tom, come here, I want
you’, (7) ............... ‘Mr Watson, come here, I want you’.
(8) ............... with excitement, Bell and Watson demonstrated their invention to a US
telegram company. The company wrote to Bell, (9) ............... that his invention was interesting.
However, after (10) ............... it careful consideration, they had (11) ............... to the conclusion
that it had ‘no future’. Fortunately for Bell, others could see the possibilities. (12) ..........….. four
years of its invention, the US had 60,000 telephones. In the next twenty years that (13) ..........….
increased to over 6 million.
Today, ninety-three per cent of US homes have a phone, a (14) .........….. of phone ownership
no other nation comes near to equalling. Each US household makes or receives (15) .........…..
average 3,516 calls per year, an astonishing statistic.

0 A took B went C became
D made

1 A in B with C to D out
2 A joined B named C employed D applied
3 A through B as C because D along
4 A quite B just C simply D lately
5 A managed B achieved C succeeded D fulfilled
6 A narrow B attached C close D near
7 A but B otherwise C instead D although
8 A Whole B Deep C Entire D Filled
9 A saying B informing C describing D referring
10 A regarding B giving C taking D bearing
11 A reached B come C arrived D brought
12 A Under B From C Within D About
13 A figure B count C measure D extent
14 A grade B height C level D rank
15 A on B by C at D for

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 Exam Practice

C. Use the words in the boxes to the right of the text, listed 1-10, to form a word that fits in the
same numbered space in the text. Write the new word on your answer sheet. The exercise
begins with an example (0).

BELLS
Bells have been in (0) …existence… for a long time. They were used by 0 EXIST
the (1) ………. about 6,000 years ago and the oldest bell ever found is 1 CHINA
around 7,000 years old. Today, we live in a world of mass (2) ………. 2 COMMUNICATE
and (3) ………. clocks, so it is easy to forget what an essential part of 3 RELY
everyday life bells used to be.
Bells told people of happy events, such as weddings and (4) ………. 4 BORN
or, sometimes had to announce (5) ………. events such as a 5 PLEASANT
(6) ………. or a funeral. Sometimes bells were used for giving people 6 DIE
(7) ………. of an enemy’s approach or spreading the good news of victory. 7 WARN
In many places today, bells are perhaps most (8) ………. associated with 8 COMMON
announcing when (9) ………. services are going to take place. 9 RELIGION
They are also frequently rung during (10) ………. and continue to play a 10 CELEBRATE
part in many people’s lives.

D. Some lines of the following text are correct, and some have a word which should not be there.
If a line is correct put a tick (
). If a line has a word which should not be there, write that
word on your answer sheet. The exercise begins with two examples (0) and (00).

MY BEST FRIEND
I have several good friends but I suppose that my best friend she is 0 she
Ellen. We have been friends with each other since we were very young 00

because of she used to live next door to me. We have always been in the 1
same class at school, although she has always been much more cleverer 2
than me. I don’t mind though, because she often helps me with my 3
homework! Anyway, I’ve always been better at sport than she is. I 4
always beat her at tennis and she doesn’t like that. In fact, she hates 5
losing at anything and gets herself very annoyed if she does. That’s the 6
only thing that I don’t like it about her. Otherwise, she has a great sense of 7
humour and she’s always making me to laugh. We get on very well 8
together, although occasionally we’ve had arguments – usually are about 9
silly little things. Ellen and with her family moved to another district 10
last year but I still see her a lot.

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 Exam Practice

E. Complete the following article by writing the missing words on your answer sheet. Use ONLY
ONE word for each space. The exercise begins with an example (0).

WORKING IN ADVERTISING

If you want to work in advertising, (0) ….there…. are three areas you can work in.
The first is the Creative Department, which invents all the advertisements. Workers in (1)
………. department are known as ‘Creatives’ and they always work (2) ………. pairs. A
creative job, (3) ………. outsiders, might not sound very stressful, (4) ………. the pressure
to create original work is intense. Creatives have to keep up to (5) ………. with the latest
films, cartoons, videos, books and fashions to discover new techniques that could (6)
………. used to sell a product.

The second area is the Accounts Department. This does (7) ……….. deal with
financial accounts but with the companies that the agency produces advertisements for.
Account Executives have to (8) ….…. sure that the Creatives fully understand (9) ……….
the client requires. Account Executives need to keep both the Creative team (10) ……….
the client happy. It’s a job that requires a lot of diplomacy, as (11) ………. as a very good
memory and excellent organisational skills.

The third area is the media, which involves placing advertisements in magazines,
(12) ………. radio or TV, or in public places. The Media Department carries (13) ……….
research into people’s habits, to find out, for example, (14) ………. radio stations long-
distance lorry drivers prefer. Then it advises clients about which medium would be (15)
………. appropriate for its advertisement.

F. Write approximately 120 words on the following subject.

The Importance of Good Customer Care

Good customer care matters, because keeping existing customers is easier than finding
new ones, and satisfied customers will do a lot of advertising. Most people consider doing
business with a certain company, because of recommendation by a friend or
acquaintance. Dissatisfied customers spread the bad news and undermine a business,
which ultimately threatens everyone's jobs.

If you were the manager of a company, what sort of strategies would you
develop and implement in order to achieve customer satisfaction/delight?

Now read your text again and good luck!

COTAÇÃO: A: 35; B: 30; C: 20; D: 20; E: 45; F: 50.

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 INGLÊS COMERCIAL II - EXAME FINAL
ANSWER SHEET

NAME: ................................................................................................……………………………………………………....
CLASS: ........................................ TEACHER: ............................................................................

A. A RESIDENTIAL COURSE B. THE TELEPHONE IN THE US C. BELLS

1. 0. C 8. 0. existence ----------------------
2. 1. 9. 1. 6.
3. 2. 10. 2. 7.
4. 3. 11. 3. 8.
5. 4. 12. 4. 9.
6. 5. 13.
5. 10.
7. 6. 14.
7. 15.

D. MY BEST FRIEND E. WORKING IN ADVERTISING

0. she 5. 0. there -----------------------------------------------------------

00.
6. 1. 6. 11.
1. 7. 2. 7. 12.
2. 8. 3. 8. 13.
3. 9. 4. 9. 14.
4. 10. 5. 10. 15.

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