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    02 Patrolling Sop

    Uploaded by

    Rocky Balbowa
    The document provides guidance for security patrolling procedures at Le Meridien Dhaka hotel, outlining that patrols should check all areas of the property including key points like the roof, floors with guest rooms, meeting spaces, and basement levels to ensure safety and observe any unusual activity, and that patrols should be logged and any issues reported to security management.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    02 Patrolling Sop

    Uploaded by

    Rocky Balbowa
    5K views3 pages
    The document provides guidance for security patrolling procedures at Le Meridien Dhaka hotel, outlining that patrols should check all areas of the property including key points like the roof, floors with guest rooms, meeting spaces, and basement levels to ensure safety and observe any unusual activity, and that patrols should be logged and any issues reported to security management.

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    The document provides guidance for security patrolling procedures at Le Meridien Dhaka hotel, outlining that patrols should check all areas of the property including key points like the roof, floors with guest rooms, meeting spaces, and basement levels to ensure safety and observe any unusual activity, and that patrols should be logged and any issues reported to security management.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    5K views3 pages

    02 Patrolling Sop

    Uploaded by

    Rocky Balbowa
    The document provides guidance for security patrolling procedures at Le Meridien Dhaka hotel, outlining that patrols should check all areas of the property including key points like the roof, floors with guest rooms, meeting spaces, and basement levels to ensure safety and observe any unusual activity, and that patrols should be logged and any issues reported to security management.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    The key takeaways are that the document provides guidance on security patrolling procedures at Le Meridien Dhaka hotel. It outlines the aims, purposes, general guidelines and key patrol points to ensure security across the hotel premises.

    The aims of security patrolling are to ensure coverage of all areas of the hotel and appropriate staffing of security posts. The purposes include checking all areas of the hotel, notifying authorities of any issues, maintaining patrol logs and achieving visibility across the premises.

    General guidelines for patrolling personnel include starting from a designated point, carefully checking doors, lights and equipment, reporting any issues, notifying other departments as needed, carefully checking key areas and being alert for any abnormal sounds or situations requiring assistance.

    LE MERIDIEN DHAKA

    Local SOP No. : 02 Effective Date : February 01, 2015

    SUBJECT : SECURITY PATROLLING

    Affects : Security Department No. of Pages : 03

    ________________________________ ________________________________
    Lt Col (Retd) Md. Maqbul Quader Mr. Ashwani Nayar
    Director of Security General Manager

    SECURITY PATROLLING
    POLICY
    To provide guidance on the action during conducting Security Patrol in and around the hotel area.

    AIM

    To provide a detail guidelines for implementation by management and security personnel in the event of
    Security Patrolling in and around Le Meridien Dhaka.
    .

    PURPOSE
    1. To ensure foot patrol in each and every corner of the hotel.
    2. To ensure appropriate presence of duty security personnel in the deployed posts.
    3. To ensure physical attendance during patrolling at the vulnerable/key points and blind corner of the
    hotel.
    4. To achieve physical observation in and around the hotel building and notify competent authority.
    5. To maintain security round report in register as record.

    Procedure
    1. Get approval from on duty Assistant Security Manager/Security Officer as applicable.
    2. Endorse Name, Designation, Time and Date on the register before starting a security patrol.
    3. Take the digital camera to capture any incident that to be reported. Make sure about the charge of
    battery.
    4. The Patrol would be conducted both in Fixed times and Random times based.
    5. In an eight hours shift Minimum 04 (Four) Patrols would be conducted by Security Assistant and
    minimum 02 (Two) patrol would be conducted by Security Officer.
    6. During patrolling all the key points must be checked as per the list. (Annex – “Ä”)

    Page 1 of 3
    GENERAL GUIDELINES FOR PATROLLING PERSONNEL
    1. Start the security patrol from a designated point of the hotel area.
    2. During security round all doors, exit signs, electrical lights and other accessories to be
    observed with care.
    3. Anything unwanted to be notified immediately to the on duty Assistant Security
    Manager/Security Officer as applicable.
    4. Any unwanted move or unusual incident noticed to be reported to the on duty Assistant
    Security Manager/Security Officer as applicable.
    5. For any unwanted or suspicious movement inform CCTV controller with proper identification
    and location. Keep on following until CCTV controller gives feedback of suspicious subject.
    6. Any information related other department to be notified to the concerning department as well as
    the on duty Assistant Security Manager/Security Officer as applicable.
    7. Reaching to a key point the surrounding to be observed carefully so that nothing unusual
    remains unnoticed.
    8. If any door of the guestroom found open inform the on duty Assistant Security
    Manager/Security Officer as applicable immediately. After communicating with reception desk
    the on duty Assistant Security Manager/Security Officer will inform the action to be taken.
    9. Patrol the perimeter for any kinds of abnormality.
    10. For any extreme operational emergency on duty Security Officer/Assistant Security Manager
    may be called to a certain point.
    11. Check all emergency exit doors are properly locked, open the door to check its serviceability &
    freeness from any obstruction.
    12. Check all emergency stairs are always ready for anytime use.
    13. Check all roof top entry are closed and properly locked except any certain period of authorized
    utilization.
    14. During patrolling through the guest floor keep careful listen for any abnormal sound from inside
    the guestroom. If any, notify the security control immediately.
    15. During patrolling if any situation arrived that needs attendance and will take time, to be
    informed to Security Control then act as per the instructions.
    16. For any reason or exigency if there any break is required, informed to Security Control then act
    as per the instructions.
    17. Check all security personnel are performing their respective duty with proper phenomena at all
    the designated posts.
    18. Ensure all the outlets are properly closed and locked after the business hour.
    19. Security patrolling to be completed within the certain period.
    20. Upon completion the Security Patrolling an entry should be made on security patrolling register
    for further record.

    NOTE: THIS POLICY MAY BE CHANGED, AMENDED AT ANY TIME WITH THE
    APPROVAL OF COMPETENT AUTHORITY.

    Page 2 of 3
    Annex-“A”

    Key Patrol Points List: The key patrol points are listed below but this is not to confine the patrolling area.

    1. Above Roof Top: Solar panel, Lift Machine Room.


    2. 17th Floor: IPR, IMR-1, IMR-2, AHU, Boiler room, Cooling Tower, Boost up pump, Kitchen Pantry, Lift
    Machine Room, Infinity Roof Top.
    3. 16th Floor: Swimming Pool, Plant Room, Pool Bar, Olea and Sky Ballroom with AV Control Room.
    4. 15th Floor: Central AC Plant Room, Main Kitchen, Pastry Kitchen, Latest Recipe, Favola and 15 Above
    (BAR).
    5. 14th Floor: Grand Ballroom, All Meeting Room, Spa, Beauty Salon. Fitness Center and Banquet Kitchen.
    6. All the guest floors from Level 8 to 13.
    7. Lobby Floor: Front Porch, Lobby, HUB, Latitude 23, Reception, Business Center, Crew Lounge, BOH,
    Executive Office.
    8. Ground Floor (Semi Basement): HK Store, Laundry, HK Office, Locker Room, Electrical Sub Station,
    Associate Canteen, Generator Room, RMU and Gas Store.
    9. Basement-1: Parking area and Engineering Store.
    10. Basement-2: Parking area, Fire Pump Room, Water Treatment Plant, Lifting Pump, BTS Room,
    Engineering Office and Workshop.

    Page 3 of 3

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