Service Manual L120

SERVICE MANUAL
Color Inkjet Printer
L120
CONFIDENTIAL
SEIJ13-005
Notice:
 All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or
by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
SEIKO EPSON CORPORATION.
 All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be
detected, SEIKO EPSON would greatly appreciate being informed of them.
 The contents of this manual are subject to change without notice.
 The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this
manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
Note :Other product names used herein are for identification purpose only and may be trademarks or registered
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright 2014 SEIKO EPSON CORPORATION

Printer CS Quality Assurance Department
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Safety Precautions
All safety procedures described here shall be strictly adhered to by all parties servicing and maintaining this
product.
DANGER
Strictly observe the following cautions. Failure to comply could result in serious bodily injury or loss of life.
1. Always disconnect the product from the power source and peripheral devices when servicing the product or
performing maintenance.
2. When performing works described in this manual, do not connect to a power source until instructed to do so.
Connecting to a power source causes high voltage in the power supply unit and some electronic components
even if the product power switch is off. If you need to perform the work with the power cable connected to a
power source, use extreme caution to avoid electrical shock.
WARNING
Strictly observe the following cautions. Failure to comply may lead to personal injury or loss of life.
1. Always wear protective goggles for disassembly and reassembly to protect your eyes from ink in working. If
any ink gets in your eyes, wash your eyes with clean water and consult a doctor immediately.
2. When using compressed air products; such as air duster, for cleaning during repair and maintenance, the use
of such products containing flammable gas is prohibited.
PRECAUTIONS
Strictly observe the following cautions. Failure to comply may lead to personal injury or damage of the product.
1. Repairs on Epson product should be performed only by an Epson certified repair technician.
2. No work should be performed on this product by persons unfamiliar with basic safety knowledge required for
electrician.
3. The power rating of this product is indicated on the serial number/rating plate. Never connect this product to
the power source whose voltages is different from the rated voltage.
4. Replace malfunctioning components only with those components provided or approved by Epson;
introduction of second-source ICs or other non-approved components may damage the product and void any
applicable Epson warranty.
5. The capacitors on the Main Board may be electrically charged right after the power turns off or after driving
motors which generates counter electromotive force such as when rotating the PF Roller or when moving the
CR Unit. There is a risk to damage the Main Board if the Head FFC is short-circuited with the capacitors on
the Main Board electrically charged, therefore, after the power turns off or after motors are driven, leave the
printer untouched for approximately 30 seconds to discharge the capacitors before starting disassembly/
reassembly.
6. To prevent the circuit boards from short-circuiting, be careful about the following when handling FFC or
cables.
 When handling FFC, take care not to let the terminal section of FFC touch metal parts.
 When connecting cables/FFC to the connectors on circuit boards, connect them straight to the connectors to avoid
slant insertion.
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7. In order to protect sensitive microprocessors and circuitry, use static discharge equipment, such as anti-static
wrist straps, when accessing internal components.
8. Do not tilt this product immediately after initial ink charge, especially after performing the ink charge several
times. Doing so may cause ink to leak from the product because it may take some time for the waste ink pads
to completely absorb ink wasted due to the ink charge.
9. Never touch the ink or wasted ink with bare hands. If ink comes into contact with your skin, wash it off with
soap and water immediately. If you have a skin irritation, consult a doctor immediately.
10. When disassembling or assembling this product, make sure to wear gloves to avoid injuries from metal parts
with sharp edges.
11. Use only recommended tools for disassembling, assembling or adjusting the printer.
12. Observe the specified torque when tightening screws.
13. Be extremely careful not to scratch or contaminate the following parts.
 Nozzle plate of the Printhead
 CR Scale
 PF Scale
 Coated surface of the PF Roller
 Gears
 Rollers
 LCD
 Scanner Sensor
 Exterior parts
14. Never use oil or grease other than those specified in this manual. Use of different types of oil or grease may
damage the component or give bad influence on the printer function.
15. Apply the specified amount of grease described in this manual.
16. Make the specified adjustments when you disassemble the printer.
17. When cleaning this product, follow the procedure described in this manual.
18. When transporting this product after filling the ink in the printhead, pack the printer without removing the
ink cartridges in order to prevent the printhead from drying out.
19. Make sure to install antivirus software in the computers used for the service support activities.
20. Keep the virus pattern file of antivirus software up-to-date.
21. When disassembling/reassembling this product, if you find adhesive power of the double-sided tape which
secure the parts or FFC is not enough, replace the tape with new one and attach it correctly to the specified
points where the parts or FFC should be secured.
22. Unless otherwise specified in this manual, the labels attached on the returned product should be transferred to
the corresponding attachment positions on the new one referring to the labels on the returned product.
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About This Manual
This manual, consists of the following chapters, is intended for repair service personnel and includes information
necessary for properly performing maintenance and servicing the product.
CHAPTER 1. TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 2. DISASSEMBLY / REASSEMBLY

Describes the disassembly/reassembly procedures for main parts/units of the product, and provides the
standard operation time for servicing the product.
CHAPTER 3. ADJUSTMENT
Describes the required adjustments for servicing the product.
CHAPTER 4. MAINTENANCE
Describes maintenance items and procedures for servicing the product.
CHAPTER 5. APPENDIX
Provides the following additional information for reference:
 Connector Diagram
 Protection for Transportation
Symbols Used in this Manual

Various symbols are used throughout this manual either to provide additional information on a specific topic or
to warn of possible danger present during a procedure or an action. Pay attention to all symbols when they are
used, and always read explanation thoroughly and follow the instructions.
Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed,
could result in serious injury or loss of life.
Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed,
could result in bodily injury, damage or malfunction of equipment.
May indicate an operating or maintenance procedure, practice or condition that is necessary to

accomplish a task efficiently. It may also provide additional information that is related to a specific
subject, or comment on the results achieved through a previous action.
For Chapter 2 “Disassembly/Reassembly”, symbols other than indicated above are used to show additional
information for disassembly/reassembly. For the details on those symbols, see "2.2 Disassembly/Reassembly
Procedures (p28)".
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Revision Status
Revision Date of Issue Description
A January 24, 2014 First Release
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L120 Revision A
Contents
Chapter 1 Troubleshooting
1.1 Troubleshooting......................................................................................................................................................... 9
1.1.1 Troubleshooting Workflow .............................................................................................................................. 9
1.2 Power-On Sequence ................................................................................................................................................ 11
1.3 Fatal Error Code List............................................................................................................................................... 13
1.3.1 Printer Fatal Error Code ................................................................................................................................. 13
Chapter 2 Disassembly/Reassembly
2.1 Overview ................................................................................................................................................................. 16
2.1.1 Tools ............................................................................................................................................................... 16
2.1.2 Jigs .................................................................................................................................................................. 16
2.1.2.1 Making the Spring Hook Jig .................................................................................................................. 16
2.1.3 Locations of the Parts/Units ........................................................................................................................... 17
2.1.4 Standard Operation Time for Servicing the Product ...................................................................................... 21
2.1.5 Checks and Precautions before Disassembling .............................................................................................. 23
2.1.5.1 Factors which Affect the Print Quality .................................................................................................. 23
2.1.5.2 Factors which Affect the Safety of Service Personnel such as Ink Leakage during Operation ............ 24
2.2 Disassembly/Reassembly Procedures ..................................................................................................................... 28
2.2.1 Disassembly Flowchart................................................................................................................................... 29
2.2.2 Disassembly Flowchart (Printhead/Main Board) ........................................................................................... 33
2.3 Detailed Disassembly/Reassembly Procedure for each Part/Unit........................................................................... 34
2.4 Routing FFCs/cables ............................................................................................................................................... 40
Chapter 3 Adjustment
3.1 Required Adjustments ............................................................................................................................................. 43
3.2 Adjustment Program................................................................................................................................................ 47
3.2.1 Operating Environment .................................................................................................................................. 47
3.2.2 Details of the Adjustment Program ................................................................................................................ 47
3.2.2.1 CR Motor Heat Protection Control / PF Motor Heat Protection Control .............................................. 47
3.3 Mechanism Adjustment / Check ............................................................................................................................. 48
3.3.1 Checking the Platen Gap ................................................................................................................................ 48
3.3.2 CR/PF Belt Tension Check............................................................................................................................. 50
Chapter 4 Maintenance
4.1 Overview ................................................................................................................................................................. 53
4.1.1 Cleaning.......................................................................................................................................................... 53
4.1.2 Lubrication...................................................................................................................................................... 53
4.2 Lubrication Points and Instructions......................................................................................................................... 54
Chapter 5 Appendix
5.1 Connector Diagram ................................................................................................................................................. 57
5.2 Points to be checked before packing the printer...................................................................................................... 57
5.3 Protection for Transportation .................................................................................................................................. 58
5.3.1 Securing the CR Unit...................................................................................................................................... 58
5.3.2 Securing the Printer Cover ............................................................................................................................. 59
7
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CHAPTER 1
TROUBLESHOOTING
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L120 Revision A
1.1 Troubleshooting
This section describes the troubleshooting workflow and fatal error information.
1.1.1 Troubleshooting Workflow

The following page describes the troubleshooting workflow. Follow the flow when troubleshooting problems.
Troubleshooting Troubleshooting 9
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L120 Revision A
Start 1
Major problem without Major problem with error message
Turn on the power*1 error message
No Power*2
Fatal error Incomplete Initial Ink Charge Maintenance error Ink End error Paper Jam Fatal error
No [Presumable Cause]
Does printer turn on the • PS Unit damage Please refer to " 1.3 Fatal Error Code [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition]
power? • Main Board damage List (p13)". Ink LED is ON and STM This error occurs when This error occurs when ink This error occurs when CR Unit is
indicates "Initial ink charging is maintenance counter in EEPROM counter reaches ink end level. blocked by jammed paper.
[Major Troubleshooting] not complete". exceeds the specified value.
Yes • PS Unit replacement [Major Occurrence Timing] [Major Occurrence Timing]
• Main Board replacement [Major Occurrence Timing] [Major Occurrence Timing] • Power-on timing • Power-on timing
Print start timing. • Power-on timing • Print start timing
No [Main board replacement] • Print start timing • Cleaning timing [Major Troubleshooting]
Is Power-on sequence
finished without error?
1 • EEPROM data copy for old
main board
[Troubleshooting]
Perform initial ink charge
• Cleaning timing
[Troubleshooting]
• Remove jammed paper
• EEPROM data initial setting [Troubleshooting] • Refill ink and reset ink counter [NOTE]
for new Main board • Porous Pad replacement & by panel. On this product, if CR Unit
Yes Maintenance counter reset touches jammed paper, CR Unit
moves back in the opposite
direction so that customer can
Standby condition remove the paper. However, if CR
Main board replacement Unit cannot move in this
• EEPROM data copy for old sequence, this error occurs.
Main Board Assy
Print check pattern • EEPROM data initial setting
for new Main Board Assy
Does an error occur No

when printing?
Paper Jam error No Paper error Double Feed error Paper Size Unmatch error
Yes
[Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition]
This error occurs when top/ This error occurs when top of When manual duplex printing is This error occurs if the actual
No bottom of paper is not detected by paper can not be detected selected using the printer driver, paper length detected by PE
Is printing operation PE Sensor in the specified steps of correctly by PE Sensor in the this error occurs if the actual Sensor does not match with the
finished without trouble? paper loading / ejecting operation specified steps up to completion paper length detected by PE paper length specified in the
correctly. of the paper loading operation. Sensor does not match with the printer driver. (The error occurs
(No paper / No loading / large paper length specified in the no matter when the actual length
Yes [Major Occurrence Timing] paper skew) printer driver. (The error occurs is longer or shorter than the
• Power-on timing when the actual length is longer theoretical length specified in the
• Paper loading timing [Major Occurrence Timing] than the theoretical length driver.)
Major problem without error message • Paper eject timing • Paper loading timing specified in the driver.)
[Major Occurrence Timing]
[Major Troubleshooting] [Major Troubleshooting] [Major Occurrence Timing] • Paper eject timing
Poor Printing Poor Paper Loading 1 Perform paper eject operation 1 Set paper in ASF and perform • Paper loading timing
Finish*3 from operation panel. paper feed operation. • Paper eject timing [Troubleshooting]
[Phenomenon] [Presumable Cause] • Success 2 If the paper stops before • PE Sensor Lever replacement
• Poor printing quality • Use of 3rd party media Starts paper feeding reaching PE Sensor, remove it [Troubleshooting] • PE Sensor replacement
• Ink stain on paper • Edge guide mis-setting operation again if printer has and check the paper condition. • PE Sensor Lever replacement (Main Board replacement)
• Dot missing • Foreign material print data. 3 A) If paper is OK, set paper in • PE Sensor replacement • Main Board replacement
• Paper eject without printing • Part come-off • Fail ASF and move edge guides to (Main Board replacement)
• Contamination of LD Roller or Occurs paper jam error appropriate position, and • Main Board replacement
[Presumable Cause] PF roller again. perform 2 again.
• Driver / Panel mis-setting 2 If fail in the above 1, remove B) If damage in the above 2, [NOTE]
• Contamination of CR scale [Major Troubleshooting] the paper by opening Printer check foreign materials / This error may occur in the
• Contamination of Printhead • Recommendation of EPSON Cover. parts come-off / parts manual duplex printing if the
cover media 3 Perform paper eject operation transformation in paper inverted sheet printed on the first
• Printhead damage • Edge guide re-setting from operation panel again. path. side sticks to the second sheet
• Ink clogging of Printhead • Foreign material removal • Success 4 If not resolved by 3-A & 3-B, when the first side printing is
• Contamination on Cap Unit / • Part re-installation Starts paper feeding check foreign material / Part complete and the sheet is inverted
Wiper of Ink System Assy • Roller replacement operation again if printer has come-off / surface condition of and set to ASF to print on the
• Ink System Assy damage print data. LD Roller or PF Roller / PE other side.
• Float of Porous Pad on Paper • Fail Sensor Lever / PE Sensor /
Guide Front Abnormal Noise Occurs paper jam error Main Board / PF Motor.
• Narrower/Wider PG again.
(out of standard) [Presumable Cause] 4 If fail in the above 3, check
• PE Sensor Lever damage • Foreign material foreign material / part come-
• PE Sensor damage • Insufficient grease off / PE Sensor Lever / PE
• Gear damage Sensor / Main board.
[Major Troubleshooting]
• Driver / Panel re-setting [Major Troubleshooting]
• CR Scale replacement • Foreign material removal
• Printhead cover cleaning • Lubrication of grease
• Printhead cleaning • Gear replacement
• Ink Cartridge replacement
• Printhead replacement *1: If the Hopper of ASF on the returned product touches the LD Roller, the initial ink charge has
• Rubber cleaning of Cap Unit Blank printing not been completed for the product yet.
• Ink System Assy replacement *2: If the printer can turn on but turns off right away, the protection circuit may cut off the power
• Porous Pad re-installation [Phenomenon]
• Printer replacement due to an error such as a circuit failure.
Blank printing
• PE Sensor Lever replacement *3: In case of “Not Trouble Found”, check fatal error code.
• PE Sensor replacement [Presumable Cause]
(Main Board replacement)
• Ink tank replacement
• Ink tube crumples  If the reason for the return is evident, first check the phenomenon user
• Ink tube connection is
incomplete. claims recurs, then proceed to the troubleshooting.
[Major Troubleshooting]
• Ink tank replacement
 This flowchart is compiled based on the following contents.
• Ink tube re-installation
• Our experience regarding the quality problem.
• ESK’s repair data.
• Printer Mechanism specification for the product.
Troubleshooting Troubleshooting Workflow 10

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L120 Revision A
1.2 Power-On Sequence

This section describes the power-on sequences in two conditions. The preconditions are as follows.
 Condition 1: Normal power-on sequence (See Table 1-1.)
 Turning on the printer after turning it off without an error.
 Initial ink charge has finished and every cartridge has sufficient ink.
 No paper on the paper path.
 The Printhead is capped with the Cap Assy.
 The CR Unit is normally fixed by the Change Lever.
 Maintenance error recovery has never been performed.
Table 1-1. Condition 1: Normal Power-on Sequence
CR Unit/PF Roller
Operation*1 movement and
position*2
1. Printhead initialization and fuse inspection
1-1.Initializes the Printhead, and checks for the fuse on the circuit boards in the printer.*3
2. Checking for waste ink overflow

2-1.Checks the waste ink counter if the waste ink overflow is occurring.
3. Seeking the home position

3-1.The CR Unit moves to the 80-digit side slowly and confirms it touches the Change Lever (CR lock).
3-2.The CR Unit moves to the 0-digit side slowly.
3-3.After the PE Sensor checks if paper exists, the PF Motor rotates clockwise for one second and releases the CR lock.
3-4.While checking if the CR Unit does not touch the Change Lever (CR lock) or the foreign material, the CR Unit
moves to the 80-digit side slowly until it touches the Left Frame.
3-5.The distance from the position where the CR Unit touched to the Left Frame is regarded as the standard distance
from the origin position, and the home position is fixed.
From then on, the CR Unit position is monitored according to the signals from the CR Encoder.
3-6.The CR Unit moves to near its home position quickly.
4. PF Motor Measurement
4-1.The PF Motor rotates clockwise until the PF Roller turns five times to perform a load measurement.
5. Detecting ink cartridge and initializing ink system*4

5-1.The CR Unit returns to its home position.
6. Low temperature operation sequence*5

6-1.The CR Unit quickly moves back and forth between near the Change Lever and near the Left Frame for two times.
Note 1: The rotation directions of the PF Motor are as follows.

Clockwise: Paper is fed normally
Counterclockwise: Paper is fed backward
*2: The conditions of the CR lock are as follows.
Red CR lock is set
White CR lock is released
*3: The fatal error occurs if there is a problem such as the fuse blew.
*4: The empty suction operation may occur depending on the situation.
*5: Executed when the detected temperature is under 5 oC (41oF) by the thermistor on the Printhead.
Troubleshooting Power-On Sequence 11

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L120 Revision A
 Condition 2: Power-on sequence after recovering from a paper jam error (See Table 1-2.)
 Turning on the printer after turning it off with a paper jam fatal error.
 There still remains paper on the paper path out of the detecting area of the PE Sensor.
 Maintenance error recovery has never been performed.
Table 1-2. Condition 2: Power-on Sequence after Recovering from a Paper Jam Error
CR Unit/PF Roller
Operation movement and
position
Executes No.1 to No.3 on the normal power-on sequence (Table 1-1).
4. Detecting remaining paper
4-1.5.The CR Unit returns to its home position.
4-2.The CR Unit moves to the 80-digit side and confirms there is no paper.*1
4-3.The CR Unit quickly returns to its home position, and displays on the LCD that the paper jam error has occurred.
When the user removes the paper and releases the paper jam error by panel operation, the normal power-on sequence from No.1 (Table 1-1) is executed
again.*2
Note *1: “Paper exists” is detected when the CR Unit touches the paper. When “paper does not exist” is detected, the power-on sequence
of condition 1 (Table 1-1) is executed from No.4.
*2: If the paper jam error cannot be solved after repeating the power-on sequence on condition 2 (Table 1-2) twice, the printer turns
into the paper jam fatal error for the third time.
 To recover from the maintenance error, the dedicated software that can be downloaded
from the web site which can be accessed from STM3 is required.
 The printer operation related to the maintenance error recovery is as follows.
• When the waste ink counter reaches the threshold value (1) for the first time and the
maintenance error occurs, the counter threshold of the maintenance error is changed
to threshold value 2 after performing recovery from the maintenance error.
• After the threshold value (2) is enabled, the warning; to notify the possibility of ink
leakage out of the printer, is displayed every time the waste ink counter increases by
1%.
• If the waste ink counter reaches the threshold value (2), the maintenance error occurs.
Then, the waste ink counter is changed back to the threshold value (1) after recovering
from the maintenance error, and the warning is displayed repeatedly according to the
increment of the waste ink counter until the maintenance error occurs when the
threshold value (2) is reached.
(Recovery from the maintenance error can be performed up to the specified number
of times.)
Troubleshooting Power-On Sequence 12

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L120 Revision A
1.3 Fatal Error Code List

This section describes how to check the fatal error code, description, and the possible causes.
1.3.1 Printer Fatal Error Code

This section describes the printer fatal error code and the possible cause for this product.
Table 1-3. Fatal Error List (Printer)

Error
Error type Error name Possible cause
code
• CR Motor failure
• CR Unit drive mechanism overload (paper jam, foreign object,
insufficient grease, deformation of the Main Frame)
• Some part may be detached. (Paper Guide Upper Assy, Cap Assy)
01H CR PID excess load error
• Tooth skip of the CR Timing Belt
• Improper tension of the CR Timing Belt
• Cable disconnection
• Main Board failure (Motor driver failure)
• CR Encoder failure (contaminated/detached scale, Encoder Sensor
02H CR PID excess speed error failure)
failure)
• Some external force is applied to the printer such as stopping the CR Unit
03H CR PID reverse error during printer operation, vibration or the like.
• Paper jam
failure)
• CR Unit drive mechanism overload (paper jam, foreign object,
04H CR PID lock error
insufficient grease, deformation of the Main Frame)
• Some part may be detached. (Paper Guide Upper Assy, Cap Assy)
DC motor • Main Board failure (Motor driver failure)
error
08H CR load position reverse error failure)
failure)
09H CR load position excess speed error
• Improper tension of the CR Timing Belt
• Paper jam
• CR Unit drive mechanism overload (paper jam, foreign object, Change
0AH CR load position excess load error Lever failure)
• PF Motor failure
• PF drive mechanism overload (paper jam, foreign object, insufficient
grease, deformation of the Main Frame)
F1H PF PID excess load error • Tooth skip of the PF Timing Belt
• Improper tension of the PF Timing Belt
• PF Encoder failure (contaminated/detached scale, Encoder Sensor failure)
• Tooth skip of the PF Timing Belt
F2H PF PID excess speed error
Troubleshooting Fatal Error Code List 13

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L120 Revision A
Table 1-3. Fatal Error List (Printer)

Error
Error type Error name Possible cause
code
F3H PF PID reverse error
• Paper jam
• Paper is pulled out from the ASF side when paper is fed
• PF drive mechanism overload (paper jam, foreign object, insufficient
F4H PF PID lock error
grease, deformation of the Main Frame)
DC motor
error • PF Encoder failure (contaminated/detached scale, Encoder Sensor failure)
F8H PF load position reverse error • Tooth skip of the PF Timing Belt
F9H PF load position excess speed error
• PF drive mechanism overload (paper jam, foreign object)
FAH PF load position excess load error • Tooth skip of the PF Timing Belt
D1H CR (PID) driving time error • Main Board failure (Firmware failure)
• Change Lever failure
D2H CR (load position) driving time error • CR Motor failure
Motor drive • Main Board failure (Motor driver failure)
time error D3H PF (PID) driving time error • Main Board failure (Firmware failure)
D4H PF (BS) driving time error • CR Motor failure
40H Transistor temperature error • Main Board failure
Printhead 41H X-Hot detect error (pre printing)

system error • Printhead failure
42H X-Hot detect error (after flushing)
• Main Board failure
43H Head temperature error
• Foreign object
• Deformation of the Main Frame
50H Home position error
• Paper jam
• Foreign object
Sequence Contact error at ink replacement timing
56H • Ink Cartridges are not installed correctly
error (Power-off)
• Paper jam
• Foreign object
• Deformation of the Main Frame
5BH Insoluble paper jam error
• Paper jam
Circuit error 80H Circuit error (include blowout of a fuse) • Main Board failure
Troubleshooting Fatal Error Code List 14

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CHAPTER 2
DISASSEMBLY/REASSEMBLY
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L120 Revision A
2.1 Overview
This chapter describes procedures for disassembling the main parts/units of this product. Unless otherwise
specified, disassembled parts/units can be reassembled by reversing the disassembly procedure. See the cautions
or tips for disassembly/reassembly described in "2.3 Detailed Disassembly/Reassembly Procedure for each Part/
Unit (p34)".
Read the "Safety Precautions(p3)" before disassembling and reassembling.
When you have to remove units or parts that are not described in this chapter, see the exploded diagrams of SPI
(Service Parts Information).
2.1.1 Tools
Use only specified tools to avoid damaging the printer.
Name Availability EPSON Part Code

(+) Phillips screwdriver #1 O 1080530
(+) Phillips screwdriver #2 O ---
Flathead screwdriver O ---
Flathead Precision screwdriver #1 O ---
Tweezers O ---
Longnose pliers O ---
Acetate tape --- 1003963
Note 1: Some of the tools listed above are commercially available.
2: EPSON provides the tools listed with EPSON part code.
2.1.2 Jigs
Name Quantity EPSON Part Code
Spring hook jig* 1 Can be made with a commercial item See " Making the Spring Hook Jig (p16)".
Thickness gauge (1.5 mm) 2 Commercially available
Thickness gauge (2.0 mm) 2 Commercially available
Sonic tension meter 1 1294120
Note *: If performing the disassembling/reassembling procedure is difficult using tweezers such as when reassembling " Cap Lever/Cap
Assy (p35)", the spring hook jig helps you to remove/attach the spring easier.
2.1.2.1 Making the Spring Hook Jig
Fold a clip (commercial item) as shown in Fig. 2-1.
Before folding After folding
Fold here 40 mm or more
Clip Clip
Fold appropriate length

to hitch a spring.
Figure 2-1. Making the Spring Hook Jig
Disassembly/Reassembly Overview 16
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L120 Revision A
2.1.3 Locations of the Parts/Units

This section shows the locations of the main parts/units of this product.
The parts/units which can not be seen in the following pictures are indicated in dotted lines
( ).
 Exterior parts
1 Right
Front
3 4
Left Rear
5
6 7
No. Name No. Name

1 Housing Upper (p31) 5 Buttons (p31)
2 Printer Cover (p29) 6 Paper Support Assy (p29)
3 Cap Tank (p29) 7 Paper Support Joint (p29)
4 Ink Supply Tank Upper Housing (p29) 8 Frame Base Assy (p30)
Figure 2-2. Exterior Parts
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L120 Revision A
 Printer mechanism
3 4 5
2 6
1
8 9 10 11
No. Name No. Name
1 CR Driven Pulley Assy (p30) 6 Adapter (p31)

2 CR Scale (p30) 7 CR Unit (p32)
3 CR Timing Belt (p32) 8 PF Roller Unit (p32)
4 Printhead (p31) 9 Star Wheel Holder Assy (p31)
5 CR Encoder Sensor (p32) 10 Paper Guide Upper Assy (p32)
11 Joint (p31)
Figure 2-3. Printer Mechanism: Front
1 2 3
4
8
7
No. Name No. Name
1 LD Roller Assy (p30) 6 Pump Unit (p32)

2 LD Roller Cover (p30) 7 Cap Assy (p29)
3 Hopper (p30) 8 Porous Pad for Cap Assy (p29)
4 Retard Roller Assy (p29) 9 Cap Lever (p29)
5 Paper Back Lever (p29)
Figure 2-4. Printer Mechanism: Right
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L120 Revision A
5 4
No. Name No. Name
1 PF Encoder Sensor* (p29) 4 PF Scale (p29)

2 EJ Roller (p31) 5 PF Timing Belt (p29)
3 EJ Roller Gear (p29) 6 PF Motor Assy (p32)
Figure 2-5. Printer Mechanism: Left
2
1 3
4
6 5
No. Name No. Name
1 CR Motor (p30) 4 PE Sensor Lever (p30)

2 Head FFC (p32) 5 PS Unit (p29)
3 Main Board Assy (p30) 6 Waste Ink Pad Assy (p29)
Figure 2-6. Printer Mechanism: Rear
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L120 Revision A
 Ink Supply Tank Assy
No. Name No. Name
1 Ink Supply Tank Tube Assy (p31) Ink Supply Tank

Ink Supply Tank (p31)/Ink Supply Tank (p31)/Ink
2 Ink Supply Tube Assy (p31) 4
Supply Tank (p31)/Ink Supply Tank (p31)
3 Ink Supply Tank Lower Housing (p31)
Figure 2-7. Ink Supply Tank Assy
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L120 Revision A
2.1.4 Standard Operation Time for Servicing the Product

The following are the standard operation time for servicing the product. Those are based on the MTTR result
measured using a prototype.
The underlined parts/units are supplied as After Service Parts.
Table 2-1. Standard Operation Time

Time (mm:ss)
Parts/Unit Adjustment/
Replacement Total
inspection
Ink Supply Tank Upper Housing 0:35 --- 0:35
Paper Support Assy 0:02 --- 0:02
Printer Cover 0:09 --- 0:09
Waste Ink Pad Assy 0:44 0:65 1:49
Paper Back Lever 1:46 --- 1:46
Retard Roller Assy 1:53 0:47 2:40
Ink Supply Tank Assy 1:03 --- 1:03
Ink Supply Tank 0:51 --- 0:51
Ink Supply Tank Tube Assy 1:31 --- 1:31
Ink Supply Tank Lower Housing 2:35 --- 2:35
Housing Upper Assy 1:56 --- 1:56
Housing Upper 2:05 --- 2:05
Buttons 2:22 --- 2:22
PS Unit 2:16 --- 2:16
Cap Assy 3:12 --- 3:12
Porous Pad for Cap Assy 3:18 --- 3:18
PF Encoder Sensor 2:35 --- 2:35
PF Scale 2:48 --- 2:48
PF Grounding Spring 2:54 --- 2:54
PF Driven Pulley Assy 3:40 1:10 4:50
PF Timing Belt 3:58 1:10 5:08
FFC Holder 2:10 --- 2:10
EJ Roller Gear 2:23 --- 2:23
CR Scale 2:45 --- 2:45
Hopper 2:41 5:03 7:44
Shield Plate 3:31 --- 3:31
LD Roller Assy 4:11 0:47 4:58
CR Motor 6:07 --- 6:07
PE Sensor Lever 5:02 0:47 5:49
EEPROM Data Copy OK 4:12 1:10 5:22
Main Board Assy
EEPROM Data Copy NG 4:12 27:58 32:10
LD Roller Cover 2:44 --- 2:44
Transistor Cover 3:28 --- 3:28
CR Driven Pulley Assy 3:19 3:07 6:26
Main Frame Assy 10:21 --- 10:21
Paper Guide Upper Assy 10:04 7:21 17:25
Head FFC 10:21 --- 10:21
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L120 Revision A
Table 2-1. Standard Operation Time

Time (mm:ss)
Parts/Unit Adjustment/
Replacement Total
inspection
CR Unit 9:55 --- 9:55
CR Timing Belt 6:28 --- 6:28
CR Encoder Sensor 6:30 --- 6:30
Frame Base Assy 10:21 --- 10:21
Pump Unit 12:23 --- 12:23
Spur Gear 16.5 12:47 --- 12:47
PF Roller Unit 15:08 5:51 20:59
PF Motor Assy 15:55 1:08 17:03
Frame Base 15:55 --- 15:55
Tube Guide Sheet Sub 2:26 --- 2:26
Joint 4:16 --- 4:16
Tube Pressing Plate 2:12 --- 2:12
Star Wheel Holder Assy 2:46 3:18 6:04
EJ Roller 3:21 3:18 6:39
Ink Supply Tube Assy 3:30 --- 3:30
Tube Guide Sheet 2:58 --- 2:58
Adapter 2:43 --- 2:43
Holder Board 2:58 --- 2:58
Printhead 4:46 17:39 22:25
Cap Tank 0:57 --- 0:57
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L120 Revision A
2.1.5 Checks and Precautions before Disassembling

2.1.5.1 Factors which Affect the Print Quality
HOW TO PLACE THE INK TANK ASSY WHEN DISASSEMBLING/REASSEMBLING
The Ink Supply Tank Assy of this printer has an air release hole on the upper part.
The ink in the ink tanks is vented to the atmosphere through this hole to stabilize ink supply to the Printhead. If
the Ink Supply Tank Assy is tilted, the ink in the tanks may leak from the air release hole. If the air release hole is
sealed up with the leaked ink, ventilation to the atmosphere cannot be done properly and the print quality may be
affected adversely.
In order to prevent this from happening, make sure to place the Ink Supply Tank Assy as shown below after
removing it.
OK
Ink Supply Tank Assy

Air release hole
NG
Ink Supply Tank Assy Ink Supply Tank Assy
Do not place the Ink Supply Tank Assy with the air release hole down or to one of the sides. Otherwise, the ink in the Ink Supply
Tank Assy may come up to the hole and may leak or the print failure may occur.
Figure 2-8. How to Place the Ink Tank Assy
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L120 Revision A
2.1.5.2 Factors which Affect the Safety of Service Personnel such as Ink Leakage during
Operation
Ink may spill when removing the following parts from L120.
This section describes the parts that may cause ink spill and the means to minimize the ink spill when removing
the parts.
THE PARTS THAT MAY CAUSE INK SPILL WHEN REMOVING
Parts When ink may spill Location

Joint Removing the Ink Supply Tank Tube Assy / Ink Supply Tube Assy from the Joint A
Ink Supply • Removing the tubes of the Ink Supply Tank Tube Assy from the Joint A, B
Tank • Removing the tubes of the Ink Supply Tank Tube Assy from the Ink Supply Tank
Ink Supply
Tank Tube Assy
Adapter Removing the Ink Supply Tube Assy from the Adapter C
Ink Supply • Removing the Ink Supply Tank Tube Assy / Ink Supply Tube Assy from the Joint A, C
Tube Assy • Removing the Ink Supply Tube Assy from the Adapter
Note : These parts are indicated with the icon in disassembly/reassembly flowchart. (See "2.2 Disassembly/Reassembly Procedures
(p28)".)
Joint Adapter Ink Supply Tank Assy
Ink Supply Tube Assy Ink Supply Tank Tube Assy
Figure 2-9. Location
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L120 Revision A
MEANS TO MINIMIZE THE INK SPILL
Even observing the points described in this section, ink may spill in the following situations.
Therefore, be careful not to contaminate the inside of the printer or its surroundings by
preparing the container to receive the leaked ink, or the like.
 When removing the Ink Supply Tube Assy, all the ink in the tube will spill.
 Adapter is removed
When disassembling/reassembling the Adapter, take care not to press the film on the Adapter.
Adapter
Carriage
Film
Figure 2-10. Adapter
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L120 Revision A
DISCHRGING INK FROM THE INK SUPPLY TANK
Discharging ink is recommended only when disconnecting the Ink Supply Tank Tube Assy from the Ink Supply
Tank. Before performing the above disconnection, discharge ink from the Ink Supply Tank as follows.
 Necessary tools
 Containers (x 4) for each discharged ink
 Clip (x 4)
 Cotton swab (x 4)
 When disconnecting the Ink Supply Tube/Ink Supply Tank Tube from the Joint, ink may
leak from the ink tube. Prepare a container to receive the leaking ink to prevent the
product from getting contaminated by the leaked ink.
 After the Ink Supply Tube is disconnected from the Joint, insert a cotton swab into the
end of the Ink Supply Tube to prevent ink from leaking.
 Discharging procedure
1. Remove the Ink Supply Tank Upper Housing/Housing Upper Assy/Tube Pressing Plate.
2. To minimize the ink leakage from the Ink Supply Tube/Ink Supply Tank Tube, pinch the Ink Supply
Tube/Ink Supply Tank Tube with clips (x 2).
3. Disconnect the Ink Supply Tank Tube from the Joint, and remove the Ink Supply Tank Assy from the
printer.
4. Put the Ink Supply Tank Assy on a box or the like to keep the assy higher than the container, and insert
the tip of the Ink Supply Tank Tube of the color you want to discharge the ink from into the container.
5. Put the Ink Supply Tank of the ink to discharge on the other Ink Supply Tanks and remove the Cap Tank.
6. Move the clips (x 2) so that only the ink to discharge can flow in the Ink Supply Tank Tube.
7. The ink in the Ink Supply Tank is discharged into the container through the Ink Supply Tank Tube.
8. Repeat Step 4 to Step 7 for all ink tanks to discharge all ink in the Ink Supply Tank.
Ink Supply Tank
Clip
Ink Supply Tank Tube
Container for discharged ink
Figure 2-11. Discharging Ink
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L120 Revision A
 It is recommended that the ink in the Ink Supply Tank should be discharged completely
before proceeding to disassembling/reassembling.
 After all the reassembling work is complete, the discharged ink of each color should be
refilled back to the Ink Supply Tank before performing the adjustment. Confirm the
colors indicated on the film of the Ink Supply Tank so as not to mistake them, and make
sure to refill each ink back to the correct tank from the corresponding ink supply hole.
Ink Supply Tank Assy
Ink supply hole
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L120 Revision A
2.2 Disassembly/Reassembly Procedures

This section describes procedures for disassembling the parts/units in a flowchart format. For some parts/units,
detailed procedures or precautions are provided (accordingly indicated by icons and cell's color). Refer to the
explanations in the example chart below and perform an appropriate disassembling and assembling procedure.
(See "2.3 Detailed Disassembly/Reassembly Procedure for each Part/Unit (p34)".)
For routing cables, see "2.4 Routing FFCs/cables (p40)".
The example below shows how to see the charts on the following pages.
The name enclosed in gray

indicate a part/unit that Paper Guide
must be removed on the Upper Assy (p29)
way to the target parts.
Shows the procedure
Shows necessary CR Timing Belt number on the “FFC/
procedures before removing cable list”.
the following parts.* FFC/ Cable *5
Black letters indicate a part/ White letters indicate a

Frame Base Assy Housing Upper part/unit supplied as an
unit not supplied as an ASP.
ASP.
--- 1
Shows the screw types and
--- S4 4 the specified torque on the
“Screw type/torque list”.
(p21) (p27) (p22) (p43)
Shows removal/installation Reference page

as a unit/assy. is available.
Note "*": The box with only part names means the removal of the parts. If the name of
FFC or a cable is shown, disconnect the FFC or cable from the connector.
Item Description Reference

White-letter Part/unit supplied as an ASP ---
Parts/unit name
Black-letter Part/unit not supplied as an ASP ---
Indicates a practice or condition that could result in Indicates the reference page in
injury or loss of life if not strictly observed. blue-letter
Indicates a practice or condition that could result in
Indicates the reference page in
damage to, or destruction of equipment if not strictly
blue-letter
observed.
Indicates the parts that are inevitably broken in the
disassembling procedure, and should be replaced with
blue-letter
a new one for reassembly.
Indicates the parts that may cause the ink spill when "2.1.5 Checks and Precautions
they are removed. before Disassembling (p23)"
Indicates necessary check items in the disassembling/ Indicates the reference page in
assembling procedure. blue-letter
Icon Indicates supplementary explanation for disassembly Indicates the reference page in
is given. blue-letter
Indicates particular tasks to keep quality of the units Indicates the reference page in
are required. blue-letter
Indicates particular routing of cables is required.
blue-letter
Indicates particular adjustment(s) is/are required. Chapter 3 " Adjustment (p42)"
Chapter 4 " Maintenance
Indicates lubrication is required.
(p52)"
Indicates the number of screws securing the parts/
---
units.
Indicates the points secured with other than a screw
---
such as a hook, rib, dowel or the like.
Disassembly/Reassembly Disassembly/Reassembly Procedures 28

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L120 Revision A
2.2.1 Disassembly Flowchart
START B (p 29)
Note "*": Proceed to the next step

Paper Support Paper Support Waste Ink Pad PF Encoder
Cap Tank Printer Cover Sensor* with the part detached
Assy Joint Assy
temporarily because the
--- --- --- --- 1 1 part cannot be removed
fully there.
2 1 3 2 S5 2 S2 ---
--- --- --- --- (p 34) (p 42) (p 36) (p 40)
 Extension Spring (x2)
Ink Supply Tank

Upper Housing
Paper Back PF Grounding
Lever PF Scale Spring
2
S4 2 --- --- ---
(p 37) 2 --- 1
(p 52) (p 36) (p 34)
Housing Upper
Assy Retard Roller PF Driven Pulley
Assy Assy
4
--- 1
3
S5
1 2 S7 1
(p 34)
(p 31) (p 42) (p 35) (p 42)
 Extension Spring (2)  Ink Supply Tank Tube

 Cable (CN501)  Pump Tube Assy PF Timing Belt
EJ Roller Gear FFC Holder
---
A --- --- B C Ink Supply Tank
PS Unit Cap Assy Assy ---
(p 30) --- 1 (p 29) (p 31)
--- --- --- (p 42)
(p 34) (p 52) (p 40)
2 3 ---
2
(p 34) (p 40) (p 35) ---
(p 31)
(p 42)
Porous Pad for Screw type/torque list

Cap Lever
Cap Assy
Symbol Screw Type Torque
--- ---
S1 C.B.P-TITE SCREW 2.6x5 F/ZN-3C 2.55 0.05 kgf·cm
--- --- S2 C.B.P-TITE SCREW 2x8 F/ZN-3C 2.55 0.05 kgf·cm
(p 35) ---
S3 C.B.P-TITE SCREW 2x8 F/ZN-3C 2 0.5 kgf·cm
S4 C.B.P-TITE SCREW 3x10 F/ZB-3C 6 1 kgf·cm
S5 C.B.P-TITE SCREW 3x10 F/ZN-3C 6 1 kgf·cm
S7 C.B.S-TITE (P2) SCREW 3x6 F/ZN-3C 7 1 kgf·cm
S9 C.B.S-TITE SCREW 3x6 F/ZN-3C 6 1 kgf·cm
S10 C.B.S-TITE SCREW 3x6 F/ZN-3C 7.3 0.1 kgf·cm
S12 C.P SCREW 2.6x3 F/ZN-3C 4 0.5 kgf·cm
S13 C.P.S-TITE (S-P1) SCREW 3x6 F/ZN-3C 7.5 0.5 kgf·cm
Flowchart 2-1. Disassembly Flowchart (1)
Disassembly/Reassembly Disassembly Flowchart 29

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L120 Revision A
A (p 29)
PF Encoder  Extension spring Paper Support

Sensor* (p29) Assy (p29)
PF Scale (p29)
CR Scale LD Roller Cover Transistor Cover
CR Scale (p30) Hopper

--- 1 ---
Transistor Cover 2 --- 4
(p30) --- S5
CR Driven Pulley (p 34) 2 --- (p 39)

Assy (p30)
(p 42)
LD Roller Cover  CR Timing Belt
(p30)
 FFC/Cable* 2 CR Driven Pulley

 FFC/Cable* 1 Assy
 Extension Spring (x3)
LD Roller Cover 1
Shield Plate
(p30)
S13 4
Main Frame Assy 2
(p 36) (p 42)
S9 1 LD Roller Assy
5 (p 52)
--- ---
S9 ---
(p 36) (p 42) 2
3
(p 52) (p 35) (p 42)
(p 32)
(p 52)
Frame Base Assy FFC/cable list

--- No. FFC/Cable No. FFC/Cable
 CR Timing Belt LD Roller Cover PF Encoder Sen-
 FFC/Cable* 3 (p30) sor* (p29) Remove/disconnect the Release the CR Motor cable
---
following. from the hooks of the Main
1  PF Motor cable (CN13) 3 Frame and Frame Base.
(p 42) 4  Extension Spring  FFC/Cable* 4
 PS Unit cable (CN501)
CR Motor  CR Motor cable (CN12)
(p 32)
2 Remove/disconnect the Remove/disconnect all FFCs/
PE Sensor Lever Main Board Assy
following. cables.
2 4
---  PF Motor cable (CN13)
S12
--- 3
(p 41) (p 42) 3 ---
S10 S11
Screw type/torque list
(p 42) (p 34) (p 40)
(p 42) S1 C.B.P-TITE SCREW 2.6x5 F/ZN-3C 2.55 0.05 kgf·cm
S2 C.B.P-TITE SCREW 2x8 F/ZN-3C 2.55 0.05 kgf·cm

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L120 Revision A
C (p 29) 2 (p 29)
 Ink Supply Tube Assy

 Ink Supply Tube Assy Cap Tank (p29)
 Ink Supply Tank Tube Assy
Tube Guide Tube Pressing

Adapter Sheet Sub Joint Plate  Ink Supply Tank Tube Assy  Ink Supply Tank Tube Assy  Ink Supply Tank Tube Assy  Ink Supply Tank Tube Assy
--- --- --- 1
2 1 8 S1 1
Ink Supply Tank Ink Supply Tank Ink Supply Tank Ink Supply Tank
(p 39) (p 38) (p 38) (p 38)
--- --- --- ---
4 4 4 4
Tube Pressing Ink Supply Tube
Holder Board Joint (p31)
Plate (p31) Assy (p 37) (p 37) (p 37) (p 37)
--- Tube Guide ---

Sheet (p31)
2 8 Ink Supply Tank
Tube Guide
Sheet (p31)
--- (p 38)
Star Wheel Ink Supply Tank
--- (p31)
Holder Assy
 Head FFC --- Ink Supply Tank
2 (p31)
(p 38) ---
S5
Printhead (p 42)
Ink Supply Tank
Tube Assy
3
EJ Roller Gear ---
1
S6
(p29)
8
(p 35) (p 42)
(p 37)
EJ Roller
---
Ink Supply Tank
1 (p 29) 1
Lower Housing
---
(p 42) (p 52)
---
Printer Cover
(p29) ---

Buttons (p31)
Buttons
Housing Upper
1 S2 C.B.P-TITE SCREW 2x8 F/ZN-3C 2.55 0.05 kgf·cm
S5 2
--- S4 C.B.P-TITE SCREW 3x10 F/ZB-3C 6 1 kgf·cm
--- S5 C.B.P-TITE SCREW 3x10 F/ZN-3C 6 1 kgf·cm
---
--- S7 C.B.S-TITE (P2) SCREW 3x6 F/ZN-3C 7 1 kgf·cm

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L120 Revision A
3 (p 30) 4 (p 30)
Cap Assy (p29)
Shield Plate
(p30)  Pump Tube
Pump Unit
Main Board Assy CR Motor (p30) Antistatic Cloth
(p30) 1
PE Sensor Lever 1 1
(p30)  FFC/Cable* 5 S5
S8 --- (p 36)
CR Unit ---
Paper Guide
Upper Assy PF Grounding
--- Spring (p29)
---
---
6
(p 41) (p 42) Spur Gear 16.5
(p 42) CR Encoder
CR Timing Belt Sensor ---
FFC Holder --- 1
(p29) ---
1 S3 1
---
(p 36) (p 42) (p 37) (p 40)
Head FFC
EJ Roller Gear
--- (p29)
--- PF Driven Pul-
ley Assy (p29)
(p 40) PF Timing Belt
(p29)
PF Roller Unit
FFC/cable list
---
No. FFC/Cable
2
 Disconnect the CR Encoder FFC.
5
(p 42) (p 52)  Pull out the Head FFC from the hole of the CR Unit.

PF Motor Assy Symbol Screw Type Torque
1
S5 --- S3 C.B.P-TITE SCREW 2x8 F/ZN-3C 2 0.5 kgf·cm
(p 40) (p 42) S5 C.B.P-TITE SCREW 3x10 F/ZN-3C 6 1 kgf·cm
Frame Base
--- S9 C.B.S-TITE SCREW 3x6 F/ZN-3C 6 1 kgf·cm
--- S11 C.B.S-TITE SCREW 3x8 F/ZN-3C 7.3 0.1 kgf·cm
(p 42) (p 52) S12 C.P SCREW 2.6x3 F/ZN-3C 4 0.5 kgf·cm

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L120 Revision A
2.2.2 Disassembly Flowchart (Printhead/Main Board)

 Printhead  Main Board
START START
Cap Tank Cap Tank

 Head FFC  FFC/Cable* 6
--- ---
2 2 Shield Plate
Printhead
--- --- 2
3
1 S9 1
S6
Ink Supply Tank (p 35) (p 42) Ink Supply Tank ---

Upper Housing Upper Housing
2 2
S4 2 S4 2 PF Encoder
Sensor*
Note "*": Proceed to the next step with the part
(p 37) (p 37) 1 detached temporarily because the
part cannot be removed fully there.
S2 ---
Housing Upper Housing Upper (p 36) (p 40)

Assy Assy
4 4  FFC/Cable* 7
S5 3 S5 3
(p 34) (p 34) Main Board Assy
 Ink Supply Tube Assy 3
Paper Support S10 S11 ---

Assy
Adapter (p 34) (p 40)
---
(p 42) FFC/cable list
--- 1
No. FFC/Cable
2 ---
Remove/disconnect the following.
(p 39) 6  PF Motor cable (CN13)
Hopper 7 Remove/disconnect all FFCs/cables.
Holder Board --- Screw type/torque list

--- 2 Symbol Screw Type Torque
2 (p 42)
--- S3 C.B.P-TITE SCREW 2x8 F/ZN-3C 2 0.5 kgf·cm
Flowchart 2-5. Disassembly Flowchart (Printhead/Main Board)
Disassembly/Reassembly Disassembly Flowchart (Printhead/Main Board) 33

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L120 Revision A
2.3 Detailed Disassembly/Reassembly Procedure for each Part/Unit

Housing Upper Assy CR Scale PS Unit
Bottom
Right side Right side Ink Supply
Black triangle mark
Tank Tube Assy
Extension spring
Top Housing Upper Assy
CR Scale
Do not pinch.
Bottom
PS Unit
Slit of CR Encoder Sensor

Hook
Widen this rib to release the hook of PS Unit. Rib
Be careful not to damage the rib of the Frame Base when widen the
rib to release the hook of the PS Unit.
When removing the PS Unit, follow the procedure below.
C.B.P-TITE SCREW 3x10 F/ZN-3C (6 ± 1 kgf·cm) Hook
CR Unit 1. Using a precision screwdriver or the like, widen the rib of the
Frame Base to release the hook of the PS Unit.
Release the hooks shown above when removing the Housing Upper Assy.
 Attach the CR Scale to the hook on the left of the Main Frame 2. Remove the PS Unit from the Frame Base in the direction of
with the black triangle mark upward. the arrow while releasing the rib of the PS Unit.
 When installing the Housing Upper Assy, take care not to let the Ink Supply Tank Tube Assy get pinched.  Make sure to put the CR Scale through the slit of the CR 3. Disconnect the PS Unit cable from the connector on the PS
 Tighten the screws in the order indicated in the figure above. Encoder Sensor. Unit and remove the PS Unit.
Waste Ink Pad Assy Main Board Assy EJ Roller Gear PF Grounding Spring
Rear Left PF Grounding Spring leg A

Cutout Spring
Spring leg B
EJ Roller Gear
PE Sensor Main Board Assy
Rib and hole
Waste Ink Pad Assy

1 Spring leg B
Bottom Main Frame
Waste Ink Pad Assy
2 PF Grounding
3 Spring
Frame Base
Frame Base Hook and hole Insert spring leg
Assy
A into groove.
C.B.P-TITE SCREW 3x10 F/ZN-3C (6 ± 1 kgf·cm)
When installing the Waste Ink Pad Assy, follow the procedure
below. Can not be reused because the rib
1. Place the Waste Ink Pad Assy under the Frame Base. of the EJ Roller Gear is deformed Hole
2. Slide the Waste Ink Pad Assy in the direction of the arrow to PE Sensor Lever once removed from the EJ Roller.
align the hole of the Waste Ink Pad Assy with the hook of the When installing the PF Grounding Spring, follow the procedure below.
Frame Base. 1. From the left side of the printer, insert the spring leg A of the
3. Confirm the following first, and then tighten the screw to PF Grounding Spring into the hole of the Frame Base.
secure the Waste Ink Pad Assy.  Install the Main Board Assy with the PE Sensor Lever to the
rear. After installing the Main Board Assy, make sure the lever The rib on the contact point of the EJ Roller Gear with the EJ 2. Insert the spring leg B of the PF Grounding Spring into the
• The rib of the Waste Ink Pad Assy is correctly inserted into
the hole of the Frame Base. part of the PE Sensor Lever is aligned with the slit of the PE Roller is deformed when removing the EJ Roller Gear. Therefore, groove of the Frame Base.
• The Waste Ink Pad Assy is secured firmly with the hook of Sensor. make sure to replace it with a new one when removing it in order to 3. Attach the spring leg B of the PF Grounding Spring to the
the Frame Base.  Tighten the screws in the order indicated in the figure above. maintain the paper feed accuracy. cutout of the Main Frame to install the PF Grounding Spring.
Disassembly/Reassembly Detailed Disassembly/Reassembly Procedure for each Part/Unit 34

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L120 Revision A
LD Roller Assy (1) LD Roller Assy (2) Printhead

Rear of printer Main Frame
CR Unit
Change Lever
Spur gear
Printhead
Clutch
2 1
Cam
Main Frame
Extension Spring
Paper Back Lever

LD Roller Shaft
C.B.P-TITE SCREW 3x10 F/ZN-3C (7 ± 1 kgf·cm)
When removing/replacing the Printhead, do not apply excess

downward force when tightening the screws. Otherwise, the Main
LD Roller Assy LD Roller Frame may be deformed by the applied perpendicular force when
screwing, and the print quality may be affected adversely.
Install the LD Roller Assy with the following condition in order to avoid the Change Lever and Paper Back Lever. Tighten the screws of the Printhead in the order indicated in the
 Using a screw driver or the like, hold the Paper Back Lever to the rear as shown above not to let it touch the LD Roller Assy. If each part shown above comes off when removing the LD Roller figure above while pressing the Printhead in the direction of the
 Push the Change Lever to the front to keep it in the hole of the Main Frame. Assy, attach them back in place as shown in the figure above. arrow.
PF Driven Pulley Assy / PF Timing Belt Cap Lever/Cap Assy

Step 1, 3-5 Step 2 Cap Slider
Dowel Cap Assy
Compression Spring 5.07 Shaft A Shaft B
PF Driven Pulley Assy Cap Lever

Hook
Cap Assy
Shaft C Make sure the marking (10 ± 1 mm
Combination Gear 29.2,42 from the tube end) on the tube cannot
be seen when viewed from the side.
Cap Lever Hole B Cutout
PF Motor Frame Step 6 Hook of Cap Assy
PF Driven Pulley Assy

Protrusion Step 7
Hook of Cap Lever
Hole A Hole C Frame Extension Spring 0.65

Pinion gear of PF Motor PF Timing Belt Base Hook of Frame Base Extension Spring 1.329 Hook of Frame Base
Rib C.B.S-TITE(P2) SCREW 3x6 F/ZN-3C
P.W. 3.4x0.43x7 (7 ± 1 kgf·cm)
When installing the Cap Lever/Cap Assy, follow the procedure below.
Do not hold the PF Driven Pulley Assy when securing it with the screw in order to prevent applying improper tension to the PF Timing Belt. 1. Attach the Cap Lever to the Frame Base, and attach one end of the Extension Spring 0.65 to the hook of the Frame Base.
2. Connect the tube of the Pump Unit to the joint on the bottom of the Cap Assy. Then, viewing from the side, confirm the marking (10  1 mm
When installing the PF Driven Pulley Assy, follow the procedure below. from the tube end) on the tube is covered by the Cap Slider.
1. Align the rib of the PF Driven Pulley Assy with the hook of the PF Motor Frame, and install the PF Driven Pulley Assy. 3. Insert the shaft A of the Cap Assy through the hole of the Cap Lever to the hole A of the Frame Base.
2. Attach the Compression Spring 5.07 to the protrusion of the PF Driven Pulley Assy and the dowel of the PF Motor Frame. 4. Insert the shaft B of the Cap Assy through the cutout of the Frame Base and to the hole B of the Frame Base.
3. Attach the PF Timing Belt in the order of the pinion gear of the PF Motor, PF Driven Pulley and Combination Gear 29.2,42. 5. Insert the shaft C of the Cap Assy to the hole C of the Frame Base.
4. Rotate the Combination Gear 29.2,42 clockwise three times to confirm the PF Timing Belt is correctly attached, and then secure the PF Driven 6. Using a “spring hook jig” (p 16), attach the other end of the Extension Spring 0.65 to the hook of the Cap Assy.
Pulley Assy with the screw and washer to the PF Motor Frame. 7. Attach the Extension Spring 1.329 to the hooks of the Cap Lever and Frame Base.

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Main Frame Assy CR Driven Pulley Assy / CR Timing Belt
Align the screw holes of Main Main Frame

Frame and PF Motor Frame. Rib
Pinion gear of CR Motor
5 Section A Main Frame Assy 4
Main Frame
Main Frame Tighten screw while pressing Main

Frame in the direction of the arrow. CR Driven Pulley Assy
1 Dowel
PF Motor Frame
2 Compression Spring 13.98
CR Timing Belt
C.P.S-TITE (S-P1) SCREW 3x6 F/ZN-3C (7 ± 0.5 kg·fcm)
Rib and groove If the CR Timing Belt has to be replaced, it is necessary to extend the new CR Timing Belt by the tension of the Compression Spring 13.98 in
Positioning hole and dowel advance. If the CR Timing Belt is replaced without doing this extension process, misalignment of the belt or print failure may occur. Therefore, make
Change Lever must not C.B.P-TITE SCREW 3x10 F/ZN-3C (6 ± 1 kgf·cm) sure to follow the assembling procedure when installing the CR Timing Belt.
interfere with Main Frame. C.B.S-TITE SCREW 3x6 F/ZN-3C (6 ± 1 kgf·cm)
When installing the CR Driven Pulley Assy and CR Timing Belt, follow the procedure below.
 Before installing the Main Frame Assy, shift the Change Lever back to the rear. 1. Install the CR Driven Pulley Assy to the Main Frame.
 When installing the Main Frame Assy, make sure of the following. 2. Attach the Compression Spring 13.98 in the order from the dowel on the CR Driven Pulley Assy to the rib on the Main Frame.
• The Change Lever must not interfere with the Main Frame. 3. Attach the CR Timing Belt to the CR Driven Pulley Assy.
• The above shown ribs and grooves, positioning holes and dowels are correctly aligned. 4. Attach the CR Timing Belt on the pinion gear of the CR Motor while pushing the CR Driven Pulley Assy to the 0-digit side.
• The section A of the Main Frame Assy is not deformed. 5. Wait five minutes for CR Timing Belt to be extended by the tension of the Compression Spring 13.98.
 Tighten the screws in the order indicated in the figure above. 6. Secure the CR Driven Pulley Assy wit the screw.
PF Encoder Sensor / PF Scale Pump Unit
Step 1-2
PF Encoder Sensor Hole of
Frame Base
Step 4 Pump
PF Encoder Sensor Pump Unit Tube B
8 ± 1 mm
Step 3
Marking
Pump
Tube A
Route Pump Tube A through ribs of Frame

Base with their dashed line facing upward. Hole of Frame Base
Insert Pump Tube B up to the marking (8 ± 1 mm

from tube end) to the hole of Frame Base.
PF Roller
PF Scale
Frame Base
PF Scale PF Roller Rib
Do not reuse the removed PF Scale and make sure to replace it with a new one when removing it. C.B.P-TITE SCREW 3x10 F/ZN-3C (6 ± 1 kgf·cm)
When installing the PF Scale, it is pressed into the PF Roller, therefore, the removed one is deformed. If it is re-installed to the printer, it does not
When installing the Pump Unit, follow the procedure below in order to prevent ink suction failure.
rotate properly and the paper feed accuracy may be reduced.
1. Route the Pump Tube A through the hole of the Frame Base.
The PF Encoder Sensor cable which connects the PF Encoder Sensor and the Main Board cannot be removed solely because it is soldered on them. If 2. Install the Pump Unit to the Frame Base, and route the Pump Tube A through the ribs of the Frame Base with their dashed line facing upward.
the PF Encoder Sensor should be removed, make sure to remove it together with the Main Board.
3. Secure the Pump Unit to the Frame Base with the screw (x1).
 When installing the PF Scale to the PF Roller, press the PF Scale into the PF Roller vertically. 4. Route the Pump Tube B through the ribs of the Pump Unit and Frame Base, and insert it to the hole of the Frame Base up to the marking
 After installing the PF Encoder Sensor, confirm the PF Scale does not touch the PF Encoder Sensor. (8 ± 1 mm from tube end).

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CR Encoder Sensor Ink Supply Tank Upper Housing Ink Tank Label Refilling Ink Label
Right side Back side
OK NG Refilling Ink Label
Ink Tank Label

Hook
No gap Gap exists.

Cap Tank
CR Encoder Sensor
2 ± 1 mm
20 ± 1 mm
Ink Supply Tank Upper Housing
Ink Supply Tank Upper Housing
Standard line
After removing the Ink Supply Tank Upper Housing, make sure to
C.B.P-TITE SCREW 2x8 F/ZN-3C (2 ± 0.5 kgf·cm) reattach the Cap Tank on the Ink Supply Tank.
Install the CR Encoder Sensor to the CR Unit without any gap in When removing the Ink Supply Tank Upper Housing, disengage Apply the Ink Tank Label while aligning it with the standard line on Attach the Refilling Ink Label according to the standard shown in the
between. the hooks (x 3) shown above. the Ink Supply Tank Upper Housing as shown above. figure above.
Ink Supply Tank Ink Supply Tank Tube Assy
Ink Supply Tank Film
0.5 mm or less
Bottom Ink Supply

Tank Tube
Dowels Section A Ink Supply Tank Ink Supply Tank
Ink Supply Tank Tube Ink Supply Tank Lower Housing
Hook
Positioning holes Rib
 Be careful not to damage or peel off the film of the Ink Supply Tank. Align the marking with the edge of Align the tips of Ink Supply
Ink Supply Tank Lower Housing. Tank Tube Assy here.
 Be careful about how to place the Ink Supply Tank in order to prevent printing failure from occurring.
(See "2.1.5Checks and Precautions before Disassembling (p23)".) Ink Supply Tank Tube
Before removing the Ink Supply Tank, release the hook on the Ink Supply Tank Lower Housing, and disengage Section A of the Ink Supply Tank  Route the Ink Supply Tank Tube Assy on the Ink Supply Tank Lower Housing as shown above.
from the rib on the Ink Supply Tank Lower Housing.
 When connecting the Ink Supply Tank Tube Assy to the Ink Supply Tank, take care not to connect them to the wrong tanks.
When installing the Ink Supply Tank, align the dowels (x 2) on the bottom with the positioning holes (x 2) on the Ink Supply Tank Lower Housing.  When connecting the Ink Supply Tank Tube Assy to the Ink Supply Tank, insert the tubes to the full and make sure the gaps between the end of
tubes and the tank are 0.5 mm long or less.

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Ink Supply Tube Assy Joint
Step 6 Adapter CR Unit Ink Supply Tube Assy: Step 1 2nd marking Tube clamp Ink Supply Tube
160 ± 1 mm 0.5 mm or less
Joint
Black
Yellow
Joint
Magenta
Grooves
Cyan Ink Supply Tube
0.5 mm or less
290 ± 1 mm
Adapter side 1st marking Joint side Ink Supply Tank Tube
Align 1st markings

Ink Supply Tube with edge of grooves.
CR Unit Tube Pressing Plate Joint
Step 2, 4 Cutout
Rib
Ink Supply Tube Guide 2nd
 When attaching the Joint, align the cutout of the Joint with the rib of the Ink Supply Tube Guide 2nd.
 Make sure the gaps between the end of Ink Supply Tank Tubes or Ink Supply Tubes and the Joint are 0.5 mm long or less.
Tube Guide Sheet / Tube Guide Sheet Sub
Tube Guide Sheet
Ink Supply Tube Joint

Hole 1 Hole 2
C.B.P-TITE SCREW 2.6x5 F/ZN-3C (2.55 ± 0.05 kg·fcm)
Step 3
OK NG Tube Guide Sheet Sub

Section A Hole Section A Hole Ink Supply Tube Guide 2nd
Section A
Cross Section Tube Guide Sheet
Ink Supply Ink Supply OK

Tube Tube
Tube Guide Sheet Sub

Hole 1 Hole 2
Tube Guide Sheet
Tube Guide Tube Guide
Sheet Sub Sheet Sub
NG
Tube Guide Sheet
Follow the procedure below when installing the Ink Supply Tube Assy.
1. Mark the two points on the Ink Supply Tube Assy as shown above, and put the tube clamp while aligning it with the second marking.
2. Connect the Ink Supply Tube to the Joint. (p 38)
3. Place the Ink Supply Tube Assy on the Tube Guide Sheet, and engage the both ends of the Tube Guide Sheet Sub by inserting one end (Section
A) into the hole of the other end from above.  Refer the figure above and follow the procedure below when attaching the Tube Guide Sheet Sub to the Tube Guide Sheet.
4. Attach the Tube Pressing Plate on the Star Wheel Holder Assy, and secure it with the screw (x 1). 1. Insert the section A of the Tube Guide Sheet Sub into the hole 1 of the Tube Guide Sheet from the bottom.
5. Connect the Ink Supply Tube to the Adapter, and install the Adapter to the CR Unit. (p 39) 2. Insert the section A of the Tube Guide Sheet Sub into the hole 2 of the Tube Guide Sheet from the top.
6. Route the Ink Supply Tubes through the grooves of the CR Unit, and align the 1st markings on the Ink Supply Tubes with the edge of the grooves  When attaching the Tube Guide Sheet to the Ink Supply Tube Guide 2nd, while keeping the Tube Guide Sheet Sub attached on the Tube Guide
as shown in the figure above. Sheet, align the holes of the Tube Guide Sheet with the protrusions of the Ink Supply Tube Guide 2nd.

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Adapter Transistor Cover
Hook Adapter Transistor Cover back side
Film Connection of Ink Supply Tubes
Ink Supply Tube
Hook Transistor Cover
Be careful not to damage or peel off the film of the Adapter.

Dowel
Use a precision screwdriver when releasing the hooks of the When removing the Transistor Cover, release the dowels (x 2) on
Adapter. the Transistor Cover and slide it upward.

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2.4 Routing FFCs/cables

Main Board Assy Head FFC (Routing on the Main Frame)
Right side Aligning Head FFC with CR Encoder FFC
Head FFC CN102 CN12 CN6 Head FFC

PF Motor cable Main Board CN13 CN501 Fold here inside FFC Holder Rear
Main Frame FFC Holder
Stack the Head FFC over the CR Encoder

CR Encoder FFC FFC to keep the Head FFC on top.
FFC Holder
CR Encoder FFC CR Motor cable
PS Unit cable PF Encoder cable
Connect the following cables/FFCs to the Main Board as shown in the figure above. Head FFC/CR Encoder FFC
• PF Motor cable (CN13) • PS Unit cable (CN501) Head FFC/CR Encoder FFC
• CR Motor cable (CN12) • CR Encoder FFC (CN6)
• Head FFC (CN102) Align the Head FFC and CR Encoder FFC, and then route them through the FFC Holder as shown in the figure above.
Head FFC (Routing on the CR Unit) PS Unit PF Motor
Protrusion Inside of CR Unit Frame Base PS Unit cable

Rearside of CR Unit Frame Base PF Motor cable
Head FFC
CR Encoder FFC
Outside of CR Unit Rib

CR Encoder FFC Hole
Rib
Bottom of Frame Base Route PF Motor
Bottom of Frame Base cable through rib.
Ferrite core
Rib
Hole
Secure PF Motor
Connector of PF Motor cable (black) with rib.
CR Encoder Connector of Printhead CR Unit PS Unit cable
Route the PF Motor cable as follows.
 Route the CR Encoder FFC through the rib on the CR Unit and connect it to the connector on the CR Encoder.  Pull out the PS Unit cable from the hole of the Frame Base first, and then 1. Pull out the PF Motor cable from the hole of the Frame Base.
 Make sure that the CR Encoder FFC is not in contact with the protrusion on the CR Unit. route it through the rib of the Frame Base. 2. Install the PF Motor, and secure the PF Motor cable (black) with the rib of
 When routing the Head FFC/CR Encoder FFC, engage the fold to the hook on the CR Unit while aligning their shapes, then connect them to the connector on the Printhead.  Put the ferrite core into the position shown in the figure above. the Frame Base, and then route it through the rib of the Frame Base.
Disassembly/Reassembly Routing FFCs/cables 40

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CR Motor
Do not apply too

much tension. Hook C CR Motor cable CR Motor Hook D Groove of FFC Holder Hook E
CR Motor cable
CR Motor cable (red)

Rib A
Dowel of FFC Holder:

Route above dowel.
CR Motor cable (black) Rib B
 When routing the CR Motor cable through hooks C, D, E on the Main Frame, make sure to align the portions protected with acetate tape to hooks C, D, E.
 Route the CR Motor cable as follows.
1. Route the CR Motor cable (black) around the rib A of the Frame Base (two turns). Do not apply too much tension on the CR Motor cable (black) then.
2. Route the CR Motor cable (red) through the rib B of the Frame Base, and then route it through the rib A taking care not to let the CR Motor cable (red)
come over the CR Motor cable (black).
3. Twist the CR Motor cable (black) and CR Motor cable (red) twice, and then route them through the hook C of the Main Frame.
4. Route the CR Motor cable (black) and CR Motor cable (red) in the order of hook D of the Main Frame, groove of the FFC Holder, dowel of the FFC
Holder, and hook E of the Main Frame.
Disassembly/Reassembly Routing FFCs/cables 41

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CHAPTER 3
ADJUSTMENT
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L120 Revision A
3.1 Required Adjustments

The table from the following page lists the required adjustments depending upon the parts being repaired or
replaced. Find the part(s) you removed or replaced, and check which adjustment(s) must be carried out.
 If the EEPROM data cannot be read out from the old Main Board using the Adjustment
Program when replacing the Main Board is required, the Waste Ink Pad Assy must be
replaced with the Main Board at the same time.
 After all required adjustments are completed, use the “Final check pattern print”
function to print all adjustment patterns for final check. If you find a problem with the
printout patterns, carry out the adjustment again.
 When replacing the Main Board, the adjustment should be made after performing the
initial setting.
 The table items and marks used in the “Required Adjustment List” provided on the
following pages have the following meanings.
• “O” indicates that the adjustment must be carried out.
• “---” indicates that the adjustment is not required.
• The “Mechanism Adjustment” should be performed just after reinstalling or
reassembling the part or unit.
• The “Adjustments using the Adjustment Program” need to be performed after
reassembling the printer completely.
 If you have removed or replaced multiple parts, make sure to check the required
adjustments for the all parts. And when multiple adjustments must be carried out, be
sure to carry out them in the order given in the “Priority” row.
Adjustment Required Adjustments 43

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Table 3-1. Required Adjustment List

Adjustment Type Mechanism adjustment Adjustment using the Adjustment Program
Priority 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Initialize Setting
Checking the CR/PF Belt EEPROM Maintenance Head angular First dot position TOP margin PF deterioration CR motor heat PF motor heat
Adjustment Item (Including the MAC Ink charge Head ID input PF/EJ adjustment Bi-D adjustment
Platen Gap tension check data copy counter adjustment adjustment adjustment offset protection control protection control
address setting)
Check if the PG is Check the tension of To copy adjustment To write sale- To fill ink inside the To correct To reset the waste To correct variations To correct print start To correct tilt of the To correct the print This corrects top To reset the counter To measure and To measure and
within the standard. the CR Timing Belt values or the like destination-specific new Printhead to characteristic ink counter after in paper feed timing in Printhead caused at start position in the margin of printout. or set it to its correct the electrical correct the electrical
stored on the old settings and the serial make it ready for variation of the replacing the Waste accuracy to achieve bidirectional the installation CR Unit moving maximum according variation of the variation of the
and PF Timing Belt. Main Board to the number into the Main print after replacing replaced Printhead Ink Pad Assy. higher print quality. printing through through software direction through to the replaced parts. motor and the power motor and the power
Purpose
new board when the Board after replacing the Printhead. by entering its software control. control. software control. supply board. supply board.
Main Board needs to it. And also to set the Printhead ID (Head
be replaced. MAC address as ID).
necessary.
Waste Ink Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Pad Assy Replace --- --- --- --- --- --- O --- --- --- --- --- --- --- ---
Retard Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Roller Assy Replace --- --- --- --- --- --- --- --- --- --- --- O --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
PS Unit
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Part Name
Paper Guide Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Upper Assy Replace --- --- --- --- --- --- --- O O --- --- O --- --- ---
PF Roller Remove --- O --- --- --- --- --- --- --- --- --- --- --- --- ---
Unit Replace --- O --- --- --- --- --- O O --- O O --- --- ---
PF Motor Remove --- O --- --- --- --- --- --- --- --- --- --- --- --- ---
Assy Replace --- O --- --- --- --- --- O --- --- --- O O --- O
CR Timing Remove --- O --- --- --- --- --- --- --- --- --- --- --- --- ---
Belt Replace --- O --- --- --- --- --- --- --- --- --- --- --- --- ---
OK
-2
OK
-1
NG OK 0
Printout pattern --- --- --- --- --- --- --- --- --- ---
NG 1 2- -1 0 1 2
NG 2
NG
NG OK NG
NG
See " 3.3.1 Checking See " 3.3.2 CR/PF Normal area Examine the Enter the values of Examine the Examine the See " 3.2.2.1 CR See " 3.2.2.1 CR
the Platen Gap Belt Tension Check pattern printout patterns for the most straight misaligned lines misaligned lines Motor Heat Motor Heat
(p48)" for the (p50)" for the Examine the each of the four lines. printed on the left printed on top of the Protection Control / Protection Control /
details. details. printout patterns modes, and enter the side of the paper, paper, and enter the PF Motor Heat PF Motor Heat
and enter the value and enter the number beside the
value for the pattern Protection Control Protection Control
number beside the line that is exactly 5
for the pattern with no gap and (p47)" for the (p47)" for the
line that is exactly 5 mm away from the
with fewest lines. overlap for each mm away from the paper edge. details. details.
How to judge --- --- --- --- --- Bottom area mode. paper edge. ---
pattern
Examine the
printout patterns
and enter the value
for the pattern
with no overlap
and gap between
the two rectangles.
Adjustment program --- --- O O O O O O O O O O O O O
Tool See p48 See p50 --- --- --- --- --- --- --- --- --- --- --- --- ---
Note "*1": Necessary when the part is replaced at a point in the disassembly procedures other than specified in this manual. "*3": Perform PF Belt tension check only.
"*2": Replacement of Waste Ink Pad Assy is necessary. "*4": Perform CR Belt tension check only.

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Priority 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Initialize Setting
address setting)
and PF Timing Belt. stored on the old settings and the serial make it ready for variation of the replacing the Waste accuracy to achieve bidirectional the installation CR Unit moving maximum according variation of the variation of the
Purpose Main Board to the number into the Main print after replacing replaced Printhead Ink Pad Assy. higher print quality. printing through through software direction through to the replaced parts. motor and the power motor and the power
necessary.
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Hopper
Replace --- --- --- --- --- --- --- --- O --- O O --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
CR Motor
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- O ---
LD Roller Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Assy Replace --- --- --- --- --- --- --- --- --- --- --- O --- --- ---
Part Name
PE Sensor Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Lever Replace --- --- --- --- --- --- --- --- --- --- --- O --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Replace
Main Board (Read OK)
--- --- O --- --- --- --- --- --- --- --- --- --- --- ---
Replace
(Read NG)
--- --- --- O --- O O O O O O O O O O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Printhead
Replace O --- --- --- O O --- --- O O O O --- --- ---
OK
-2
OK
-1
NG OK 0
NG 1 2- -1 0 1 2
NG 2
NG
NG OK NG
NG
and enter the value and enter the number beside the
value for the pattern Protection Control Protection Control
for the pattern number beside the line that is exactly 5
with no gap and line that is exactly 5 mm away from the (p47)" for the (p47)" for the
pattern
Examine the
printout patterns
and enter the value
for the pattern
with no overlap
and gap between
the two rectangles.
Tool See p48 See p50 --- --- --- --- --- --- --- --- --- --- --- --- ---

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Priority 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Initialize Setting
address setting)
and PF Timing Belt. stored on the old settings and the serial make it ready for variation of the replacing the Waste accuracy to achieve bidirectional the installation CR Unit moving maximum according variation of the variation of the
Purpose Main Board to the number into the Main print after replacing replaced Printhead Ink Pad Assy. higher print quality. printing through through software direction through to the replaced parts. motor and the power motor and the power
necessary.
Star Wheel Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Holder Assy Replace --- --- --- --- --- --- --- O --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
EJ Roller
Replace --- --- --- --- --- --- --- O --- --- --- --- --- --- ---
Part Name
PF Driven Remove --- O --- --- --- --- --- --- --- --- --- --- --- --- ---
Pulley Assy Replace --- O --- --- --- --- --- --- --- --- --- --- --- --- ---
PF Timing Remove --- O --- --- --- --- --- --- --- --- --- --- --- --- ---
Belt Replace --- O --- --- --- --- --- --- --- --- --- --- --- --- ---
CR Driven Remove --- O --- --- --- --- --- --- --- --- --- --- --- --- ---
Pulley Assy Replace --- O --- --- --- --- --- --- --- --- --- --- --- --- ---
OK
-2
OK
-1
NG OK 0
NG 1 2- -1 0 1 2
NG 2
NG
NG OK NG
NG
and enter the value value for the pattern and enter the number beside the Protection Control Protection Control
number beside the line that is exactly 5
for the pattern with no gap and (p47)" for the (p47)" for the
line that is exactly 5 mm away from the
pattern
Examine the
printout patterns
and enter the value
for the pattern
with no overlap
and gap between
the two rectangles.
Tool See p48 See p50 --- --- --- --- --- --- --- --- --- --- --- --- ---

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3.2 Adjustment Program

This section provides the operating environment, functions related to safety and privacy policy, and the
adjustment item newly added of the Adjustment Program. See "3.1 Required Adjustments (p43)" for the
adjustments not explained here.
3.2.1 Operating Environment

The operating environment for the Adjustment Program is as follows.
 OS: Windows XP, Vista, 7, 8
 Interface: USB
3.2.2 Details of the Adjustment Program

Refer to the guide in the Adjustment Program for the details of the procedure.
3.2.2.1 CR Motor Heat Protection Control / PF Motor Heat Protection Control
Purpose To measure the manufacturing variations of the DC motors (CR Motor/PF Motor), Main Board and Power
Supply Board to determine the correction value used for estimating the current values of the motors.
Risks if the The printer cannot measure the current value of motor correctly, then the heat generation caused by motor
adjustment is not drive cannot be estimated accurately either, and which may results in trouble such as incorrect control of
correctly made motors when allotting a cool down period according to each heat generation.
In the worst case, excessive heat generation may cause smoke or ignition.
Procedure 1. Select from the menu of the Adjustment Program. Check the check box of the replaced parts and press the
“Execute” button to measure the correction value.
2. The correction value is automatically measured and the measurement value is written to the EEPROM on
the Main Board.
Adjustment
Program screen
Execute button Execute button

Check the check box of the replaced parts. Check the check box of the replaced parts.
Remarks ---
Adjustment Adjustment Program 47

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3.3 Mechanism Adjustment / Check

This section provides the procedure for the mechanism adjustment and check.
3.3.1 Checking the Platen Gap
This section describes the procedure for checking the platen gap (PG).
 This printer does not have any PG adjustment mechanism, however, it is designed so that the
platen gap can fall within the expected range if you correctly reassemble the unit (including
using the Epson-specified jigs) according to this manual. If the PG cannot fall within the
standard range after performing the platen gap check described in this section, first check if
the unit is correctly reassembled following the instructions in this manual. Even if the unit is
correctly reassembled but the PG still cannot fall within the standard range, replace the unit
with a new/refurbished one.
 The standard range of the PG is as follows:
• Standard: 1.95 ± 0.45 mm
 Tools
 Thickness gauge: 1.5 mm (x2), 2.0 mm (x2)
 Confirmation procedure
When checking the PG, make sure of the following.

 Check the PG with new ink cartridges installed to the CR Unit, and also with all parts
related to the PG installed to the printer (p 43).
 Move the CR Unit by pulling the CR Timing Belt.
 Be careful not to damage the nozzles of the Printhead with the thickness gauge.
Adjustment Mechanism Adjustment / Check 48

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1. Move the CR Unit to the center of the printer.

2. Place the thickness gauges (1.5 mm) on the position A shown in Figure 3-1.
80-digit side B 0-digit side B
A A
Figure 3-1. Position of the Thickness Gauge

3. Pull the CR Timing Belt to move the CR Unit to both ends and confirm the CR Unit does not touch the
thickness gauges.*1
4. Move the CR Unit to the center, and place the thickness gauges (1.5 mm) on the position B shown in Figure
3-1.
5. Pull the CR Timing Belt to move the CR Unit to both ends and confirm the CR Unit does not touch the
thickness gauges.*1
6. Move the CR Unit to the center, and place the thickness gauges (2.0 mm) on the position A shown in Figure
3-1.
7. Pull the CR Timing Belt to move the CR Unit to both ends and confirm the CR Unit touches the thickness
gauges. *2
8. Move the CR Unit to the center, and place the thickness gauges (2.0 mm) on the position B shown in Figure
3-1.
9. Pull the CR Timing Belt to move the CR Unit to both ends and confirm the CR Unit touches the thickness
gauges. *2
Note "*1": If the CR Unit comes in contact with the thickness gauges, the PG is smaller than the standard value, therefore, check if the
unit is correctly reassembled. If not, reassemble the unit and perform PG check again. (If the unit is correctly reassembled,
replace the unit with a new/refurbished one.)
"*2": If the CR Unit does not come in contact with the thickness gauges, the PG is greater than the standard value, therefore, check
if the unit is correctly reassembled. If not, reassemble the unit and perform PG check again. (If the unit is correctly
reassembled, replace the unit with a new/refurbished one.)

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3.3.2 CR/PF Belt Tension Check

This section describes the CR/PF Belt tension check.
 This printer is designed so that the each tension of the CR Timing Belt and PF Timing
Belt fall within the expected range if you correctly reassemble the unit according to this
manual. However, deformation of any related part(s) can cause improper tension of the
belt. In such case, replace the unit with a new/refurbished one.
 The standard tension range is as follows:
• CR Timing Belt: 6.225 ± 1.555 N
• PF Timing Belt: 5.3 ± 2.7 N
 Tools
 Sonic tension meter
 Plastic tweezers
 Confirmation procedure
When performing the CR/PF Belt tension check, make sure of the following.
 Bring the microphone of the sonic tension meter within 5 mm from the timing belt but do
not let it touch the belt.
 Flip the timing belt as weak as the sonic tension meter can measure it.
 Be careful not to damage the timing belt when flipping it with the plastic tweezers.
Checking the CR Timing Belt Tension

Perform the CR Belt tension check after performing " 3.3.1 Checking the Platen Gap (p48)".
1. Move the CR Unit to 0-digit side.

2. Set the following parameters to the sonic tension meter:
 Weight: 0.9 g/m
 Width: 3.0 mm
 Span: 326 mm
3. Bring the microphone of the sonic tension meter close to the position shown in Figure 3-2.
4. Press the “MEASURE” button of the sonic tension meter and flip the upper of the CR Timing Belt with
plastic tweezers and measure the tension of the belt three times.
5. Check the average of the measured values falls within the standard range.
 Within the standard range: the CR Timing Belt tension check is complete.
 Out of the standard range: replace the unit with a new/refurbished one.
CR Timing Belt Measurement position CR Unit
Figure 3-2. Checking the CR Timing Belt Tension

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L120 Revision A
Checking the PF Timing Belt Tension

Perform the PF Belt tension check before installing the PF Scale and the PF Encoder Sensor.
1. Set the following parameters to the sonic tension meter:

 Weight: 1.1 g/m
 Width: 2.5 mm
 Span: 29 mm
2. Bring the microphone of the sonic tension meter close to the position shown in Figure 3-3.
3. Press the “MEASURE” button of the sonic tension meter and flip the lower of the PF Timing Belt with
plastic tweezers and measure the tension of the belt three times.
4. Check the average of the measured values falls within the standard range.
 Within the standard range: the PF Timing Belt tension check is complete.
 Out of the standard range: reinstall the " PF Driven Pulley Assy / PF Timing Belt (p35)", and then perform the PF
Timing Belt Tension Check again.
Left side
PF Driven Pulley Assy PF Timing Belt
Measurement position
Figure 3-3. Checking the PF Timing Belt Tension

If not within the standard though performing the PF Timing Belt Tension Check twice,
replace the unit with a new/refurbished one.

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CHAPTER 4
MAINTENANCE
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L120 Revision A
4.1 Overview
This section provides information to maintain the printer in its optimum condition.
4.1.1 Cleaning
Except for the Printhead, there are no other mechanical parts or units that require periodic cleaning. However, if
need arises, clean the component observing the following instructions.
 Instructions for cleaning
 Exterior parts such as housing
Wipe dirt off with a soft clean cloth moistened with water. For glossy or transparent parts, use of unwoven cloth is
recommended to avoid scratching those parts.
 Inside of the printer
Remove paper dust with a vacuum cleaner.
 Rubber or plastic rollers such as an LD roller used to feed paper
If paper dust adhered to the rollers decreases the frictional force of the rollers and the rollers cannot properly feed
paper, wipe off the paper dust with a soft cloth moistened with diluted alcohol.
 Instructions for cleaning ink stains
Wipe the stains off with a cloth wrung out of diluted alcohol.
 Do not use alcohol for cleaning the transparent parts. Doing so may cause them to get
cloudy.
 When wiping paper dust off the LD Roller, be careful not to rub against the surface
asperity.
 To minimize the effect on the parts, use diluted alcohol such as 70% diluted ether.
 After using alcohol for cleaning, make sure to wipe the part off with a soft dry dust-free
cloth to remove alcohol traces fully.
4.1.2 Lubrication
The type and amount of the grease used to lubricate the printer parts are determined based on the results of the
internal evaluations. Therefore, refer to "4.2 Lubrication Points and Instructions (p54)" for the repairing
procedures below, and apply the specified type and amount of the grease to the specified part of the printer
mechanism.
"4.2 Lubrication Points and Instructions (p54)" also provides information about whether or not the parts which
require lubrication are supplied as ASP and the lubrication status when supplied as ASP. For the parts which are
not supplied as ASP, if their movement is not smooth enough, check their lubrication status and lubricate them if
necessary.
 Grease
Type Name EPSON Part Code Supplier

Grease G-45 1033657 EPSON
 Tools
Name Availability EPSON Part Code

Injector O* ---
Brush O* ---
Flux dispenser O* 1049533
Note *: Use tools whose specifications are specified in "4.2 Lubrication Points and Instructions (p54)".
Maintenance Overview 53
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L120 Revision A
4.2 Lubrication Points and Instructions

<Part supply as ASP> <Part supply as ASP>
None None
<Lubrication status when <Lubrication status when
Apply grease on sides.
supplied as ASP> supplied as ASP>
--- ---
<Lubrication Point> <Lubrication Point>
Ribs (x12) and hooks (x6) Contact points (x2) on the
on the Frame Base Frame Base with the
(Contact points of the EJ Hopper
Roller)
<Type>
<Type> Frame Base G-71
G-74
<Application Amount>
<Application Amount> Appropriate amount
Appropriate amount
<Remarks>
<Remarks> Apply with injector, then
 Apply with flux spread with brush.
Frame Base dispenser.
 Stir G-74 before use.
Application Point Application Point
Figure 4-1. Lubrication of the Frame Base (1) Figure 4-2. Lubrication of the Frame Base (2)
<Part supply as ASP> <Part supply as ASP>

None Left Right None
<Lubrication status when <Lubrication status when
supplied as ASP> supplied as ASP>
--- ---
<Lubrication Point> <Lubrication Point>
Contact points (x15 on the Bearings (x3; A to C) of
ribs) on the Frame Base the PF Roller Unit on the
with the Hopper Frame Base Frame Base
<Type> <Type>
G-74 G-71
<Application Amount> <Application Amount>
Appropriate amount Appropriate amount
<Remarks> <Remarks>
 Apply with flux  Apply with injector.
dispenser.  Lubricate according to
 Stir G-74 before use. the standards below.
A. Lubricate three times along
the grooves.
B. Lubricate along the groove.
C. Do the same as A, then
spread over entire bearing
Frame Base with brush.
Application Point A
 After installing PF
Application Point B Roller Unit, wipe off
Application Point Application Point C excess grease.
Figure 4-3. Lubrication of the Frame Base (3) Figure 4-4. Lubrication of the Frame Base (4)
Maintenance Lubrication Points and Instructions 54

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L120 Revision A
<Part supply as ASP> <Part supply as ASP> <Part supply as ASP> <Part supply as ASP>
Yes Yes Yes Yes
<Lubrication status when <Lubrication status when <Lubrication status when <Lubrication status when
supplied as ASP> supplied as ASP> supplied as ASP> supplied as ASP>
Not lubricated Not lubricated Not lubricated Not lubricated
<Lubrication Point> <Lubrication Point> <Lubrication Point> <Lubrication Point>
1. Cam of the LD Roller Contact point (x1 on the EJ Roller Gear
Shaft on the EJ Roller Gear Contact points (x2) on the
Assy (contact point with shaft) on the EJ Roller with Paper Back Lever Paper Back Lever with the
<Type>
LD Roller Assy the Hopper) the Frame Base Frame Base
G-71
2. Cam of the LD Roller <Type> <Type>
Assy (contact point with <Application Amount>
G-71 G-71
the Paper Back Lever)  1 mm x 1 circle
<Application Amount> <Application Amount>
<Type> <Remarks>
0.06 g 0.06 g x 2 points
G-71  Using injector, apply
<Remarks> grease along the tier on <Remarks>
 Apply with injector. the shaft.  Apply with injector.
Circumference of each
 Lubricate before  Lubricate before  Lubricate before
cam (0.05 g each)
attaching the part. attaching the part. attaching the part.
<Remarks>
 Apply with injector.
 Lubricate before EJ Roller
Application Point Application Point
attaching the part.
1. Application Point
2. Application Point Frame Base
Application Point
Figure 4-5. Lubrication of the LD Roller Assy Figure 4-6. Lubrication of the EJ Roller Figure 4-7. Lubrication of the EJ Roller Gear Figure 4-8. Lubrication of the Paper Back Lever
<Part supply as ASP> <Part supply as ASP> <Part supply as ASP>

None None None
<Lubrication status when CR Driven Pulley <Lubrication status when Main Frame Assy <Lubrication status when
supplied as ASP> supplied as ASP> supplied as ASP>
--- --- ---
<Lubrication Point> <Lubrication Point> <Lubrication Point>
1. On the bearings (x2) of the 1. Shaft hole of the Driven Main Frame Assy
1. Contact point (x1) on
CR Driven Pulley on the Pulley.
the upper side of the
CR Driven Pulley Holder 2. CR Driven Pulley Shaft
2. Contact points (x6) on Main Frame Assy with
CR Driven Pulley Holder the groove of the CR <Type> the CR Unit
Driven Pulley Holder G-71 2. Contact points (x4) on
with the Main Frame the lower side of the
<Type> Main Frame Assy with
Appropriate amount
the CR Unit
G-71
<Remarks>
<Type>
<Application Amount> Apply with injector.
Appropriate amount G-71
<Remarks> <Application Amount>

 Apply with injector.
Appropriate amount
 Check the lubrication <Remarks>
condition and apply CR Driven Pulley Shaft Apply with injector.
grease if necessary.
Frame Base CR Unit
1. Application Point 1. Application Point

2. Application Point 2. Application Point Application Point
Figure 4-9. Lubrication of the CR Driven Pulley Assy Figure 4-10. Lubrication of the CR Driven Pulley/ Figure 4-11. Lubrication of the Main Frame Assy
CR Driven Pulley Shaft
Maintenance Lubrication Points and Instructions 55

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CHAPTER 5
APPENDIX
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L120 Revision A
5.1 Connector Diagram

Cable connections of this printer are shown below.
CR Unit
Printhead CR Encoder
CN1
CN102 CN6
Main Board
PE Sensor
CN12 CN3 CN13 CN501 CN7
USB
PF Encoder
PS Board
CR Motor PF Motor
AC in
Figure 5-1. Connector Diagram
5.2 Points to be checked before packing the printer

 All the caps of the Ink Supply Tank Assy are securely  The opened ink bottle is not included in the box.
closed.
Cap
Appendix Connector Diagram 57

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L120 Revision A
5.3 Protection for Transportation

This section describes the cautions for packing the printer before returning it to the user.
5.3.1 Securing the CR Unit

 Purpose
To prevent damaging the Change Lever by shock during transportation.
 Risks if it is not performed
Fatal error caused by the damage of the Change Lever.
 Preparation
Prepare a piece of strong tape (length: 135 mm, width: 14 mm, fold one end 5 mm).
 Method
1. Turn off the printer to set the CR Unit to its home position.
2. Pull the CR Timing Belt, and move the CR Unit to the 80-digit side slightly so that the CR Unit can touch
the side of the tip on the Change Lever.
3. Attach the unfolded portion of the strong tape on the CR Unit as shown below.
4. Apply the folded portion of the strong tape on the Housing Upper Assy to finish securing the CR Unit.
In order to prevent damaging the Change Lever, the CR Unit should be secured at the
position indicated in Step 3. Therefore, when securing the CR Unit with strong tape, hold the
Timing Belt to keep the position of the CR Unit as is and avoid the CR Unit from moving to
the 0-digit side.
Inside of Housing Upper Assy

Strong tape
Housing Upper Assy

Change Lever CR Unit Standard line
Strong tape Folded ends
Figure 5-2. Securing the CR Unit
Appendix Protection for Transportation 58

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L120 Revision A
5.3.2 Securing the Printer Cover

 Purpose
To prevent damaging the Printer Cover by the shock during transportation.
 Risks if it is not performed
The Printer Cover will be scratched and the abrasion powder will be produced due to the shock during
transportation.
 Preparation
Prepare two pieces of strong tape (length: 115 mm, width: 14 mm, fold one end 5 mm).
 Method
Apply strong tape on the Printer Cover and Housing Upper Assy to secure the Printer Cover.
Folded ends Housing Upper Assy
Strong tape Printer Cover
Figure 5-3. Securing the Printer Cover
Appendix Protection for Transportation 59

Confidential

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SERVICE MANUAL

Color Inkjet Printer

Copyright 2014 SEIKO EPSON CORPORATION

CHAPTER 2. DISASSEMBLY / REASSEMBLY

Symbols Used in this Manual

May indicate an operating or maintenance procedure, practice or condition that is necessary to

Revision Date of Issue Description

A January 24, 2014 First Release

1.1.1 Troubleshooting Workflow

Does an error occur No

Troubleshooting Troubleshooting Workflow 10

1.2 Power-On Sequence

2. Checking for waste ink overflow

3. Seeking the home position

3-2.The CR Unit moves to the 0-digit side slowly.

5. Detecting ink cartridge and initializing ink system*4

6. Low temperature operation sequence*5

Note 1: The rotation directions of the PF Motor are as follows.

Troubleshooting Power-On Sequence 11

Troubleshooting Power-On Sequence 12

1.3 Fatal Error Code List

1.3.1 Printer Fatal Error Code

Table 1-3. Fatal Error List (Printer)

Troubleshooting Fatal Error Code List 13

Table 1-3. Fatal Error List (Printer)

Printhead 41H X-Hot detect error (pre printing)

Troubleshooting Fatal Error Code List 14

Name Availability EPSON Part Code

Fold appropriate length

Figure 2-1. Making the Spring Hook Jig

2.1.3 Locations of the Parts/Units

No. Name No. Name

No. Name No. Name

1 CR Driven Pulley Assy (p30) 6 Adapter (p31)

No. Name No. Name

1 LD Roller Assy (p30) 6 Pump Unit (p32)

No. Name No. Name

1 PF Encoder Sensor* (p29) 4 PF Scale (p29)

No. Name No. Name

1 CR Motor (p30) 4 PE Sensor Lever (p30)

 Ink Supply Tank Assy

No. Name No. Name

1 Ink Supply Tank Tube Assy (p31) Ink Supply Tank

2.1.4 Standard Operation Time for Servicing the Product

Table 2-1. Standard Operation Time

Table 2-1. Standard Operation Time

2.1.5 Checks and Precautions before Disassembling

Ink Supply Tank Assy

Figure 2-8. How to Place the Ink Tank Assy

THE PARTS THAT MAY CAUSE INK SPILL WHEN REMOVING

Parts When ink may spill Location

Joint Adapter Ink Supply Tank Assy

Ink Supply Tube Assy Ink Supply Tank Tube Assy

Figure 2-9. Location

MEANS TO MINIMIZE THE INK SPILL

Figure 2-10. Adapter

DISCHRGING INK FROM THE INK SUPPLY TANK

Ink Supply Tank