ATSP Booklet 2019 Final
ATSP Booklet 2019 Final
ATSP Booklet 2019 Final
Dr Hayley McManus
Miss Shazia Hafiz
Dr Alice Bishop
Dr Alison Maclean
Dr Kristianne Jones
Dr Tom Havenhand
Authors
Page 2: Introduction
Page 4: AGITATION/CONFUSION
Page 8: FALLS/COLLAPSE
Page 20: General Hints and Tips for seeing patients out of hours
1
Introduction
We know how daunting starting life as a newly qualified junior doctor can be, particularly
if you start your first shift on-call or working nights. During our foundation experience in
medicine we found that medical school had prepared us well for emergency situations
with numerous courses like ILS, AIMS and similar with the main emphasis being on ABCDE
and managing acute presentations.
When you are asked to see patients on hospital wards this sort of training only gets you
so far, it’s a great structure to start with but often the presentations are not that acute and
a basic ABCDE assessment just isn’t enough!
The aim of this teaching material is NOT TO TEACH you medicine you already know. It is
there as a guide and a prompt to help you out in situations you may not have covered as
a student and to make sure you are a safe practitioner. It is also not a substitute for senior
advice.
The individual case scenarios have been presented to you in a layout which should
help with your documentation as well as assessment and management plan for the
patient. The presentation on blood in the catheter bag is set out as an example of good
documentation, whereas the other examples are shortened versions with emphasis on the
most important aspects of each presenting complaint. Make sure you don’t just read them
mindlessly, you still always need to think about your course of action regarding ABCDE
initially! You should also be able to come up with differentials and take an appropriate
history for most scenarios which is why we have not included detailed prompts for this.
We have focused on the areas which ourselves and our colleagues struggled with initially.
Whenever you have an encounter with a patient it really is important that you document
what you have done in a systematic way. This is to firstly protect yourself from a legal
perspective should any harm come to the patient and secondly to help your colleagues
who are in charge of their care. You will understand this soon enough for yourself!
We hope you find this booklet useful and that it provides you with the majority of
information you’ll need when you are ATSP’d! Please always check for local trust guidelines
before following the guidance in this booklet. Also, the guidance in this book applies only
to adult patients. Seek specialist advice when managing children.
If you have any further feedback for us on the material or anything you would like to add
please feel free to contact us with your suggestions.
ATSP Team
2
ATSP Re: ABDOMINAL PAIN
Initial Assessment
A V P U If ACUTE ABDO i.e. perforation or bleed
ABCDE • BP + feel the pulse
• IV Access & bloods
Is this patient acutely unwell? • Erect CXR+AXR
Are they post-op? • Senior HELP
Examination
· ABDO EXAM
· PR EXAM if appropriate (i.e. if there is history of haematemesis/meleana, if you suspect obstruction,
or if you think the patient may be faecally loaded)
· VASCULAR EXAM – feel the pulses!
History
1. SOCRATES - CHECK BOWELS
For a non-acute situation think about common
Associated symptoms should include
urinary and gynae causes for in-hospital abdominal pain
• Constipation - remember this may present as
2. PMHx including overflow incontinence
• alcohol consumption • Urinary retention
• constipation/diarrhoea • Pre-existing pathology e.g partial obstruction,
• Previous abdo/pelvic surgery Cholecystitis, Pancreatitis, Gastritis (ulcer, GORD,
• BPH infective causes,)
• UTI (catheterised?)
3. REASON FOR ADMISSION
• Infection e.g C.diff
and most recent procedures/operations
Plan Hint
3
ATSP Re: AGITATION/CONFUSION
Initial Assessment
Is patient in PAIN?
ABCDE Fluid balance
BM TEMP, AMT, GCS
?SEPTIC/LRTI/UTI
Examination
• Chest and Abdo Exam
• NEUROLOGICAL EXAM - Likely to be limited
• Exposure for source of sepsis, including venous access, catheters, wounds/sores.
• Signs of head trauma or fractured neck of femur, especially if patient has fallen
• ?Smelly Urine
History
Is this person normally like this? THINK ABOUT RISK FACTORS for:
Any history of dementia? - Sepsis - Lungs, skin, UTI, recent surgery
How/When have they changed? - Hypoxia - PE, pneumonia, respiratory depression
Any precipitants e.g meds/alcohol - Pain (including constipation / urinary retention)
- CVA/TIA
withdrawal? - Hypoglycaemia
Liaise with family/carers for - Head injury or #NOF (?recent fall)
collateral history to establish the Treat the reversible causes before prescribing any sedatives
patients baseline
Plan
Only use sedation if you think the patient is putting themselves
or others at risk of harm NOT if they are just being disruptive.
ALWAYS discuss with senior first before prescribing sedatives. Check your trust guidelines
*DO NOT SEDATE PATIENTS WHO HAVE FALLEN AND MAY for the reducing regimen
HAVE SUFFERED A HEAD INJURY*
prescription for alcohol
• Regular (2-4hrly) nursing obs, in well lit room
• Treat suspected cause +/- analgesia if necessary withdrawal. A separate
• Regular ward staff must review bloods/ try and elicit cause prescription chart may be
for change in mood/AMT required.
• Once serious cause excluded:
• For sleeplessness: - Zopiclone 3.75-7.5mg PO
• For agitation: - Lorazepam 500mcg PO or Diazepam 1-2mg PO (discuss with senior if you are unsure)
- Haloperidol check BNF for indications and doses
N.B. NICE Guidelines recommend Haloperidol to treat delirium check BNF for indications and doses
4
EXAMPLE OF DOCUMENTATION:
ATSP Re: BLOOD IN CATHETER BAG
Name of Dr: Melanie Crowther, FY1 Bleep 1234 Patient Details: NAME, DOB, Hosp No
A V P U Description:
A Speaking full sentences
RR 17 Chest clear
Examination
Good bilat A/E
B Sats 98% on air
HR 86 reg HS + 0
C BP - lying: 139/72 I II I
- standing: 132/74 JVP Not raised
History Calves
Soft and non tender. CRT < 2 secs
Fluid balance No oedema
IN: 1500 ml/12hr Mucus membranes
OUT: 1200 ml/12hr Moist, well hydrated
Investigations History
Bloods
Any relevant PMHx? e.g. TURP No
prev now prev now Past Hx of same thing? None previously
Hb 11.1 Na 138 When was catheter put in? Catheter inserted
WC 8.9 K 4.2 3/7 ago
Any record of difficulties? Doctor was called
Plt 435 Cr 198
to perform as several nurses struggled to pass
MCV 89 Ur 9.8 tube
INR 1.1 CRP 57 Why was pt catheterised? Urinary retention
Any immediate distress or raised EWS? No
Examination
Chest and Abdo Exam (Quick full assessment)
NEUROLOGICAL EXAM
• Reflexes inc plantars
• PUPILS
History
Plan
If you are in ANY DOUBT or suspect an acute event has occurred you MUST seek SENIOR HELP
IMMEDIATELY!
6
ATSP Re: DYING PATIENT
Initial Assessment and Examination
A V P U
A - is this obstructed? Are there excess secretions?
B - is respiration regular or agonal?
C - is patient tachycardic? This may be only sign of pain
D - is the patient agitated or uncomfortable?
- is patient vomiting or c/o nausea?
- is the patient having seizures?
E - is the patient itchy?
History
Are the patient and family aware of the situation?
What are their instructions about being contacted if patient deteriorates e.g. in middle of the night?
After Death
Go and see the body.
Document: Your name and bleep number
• “Called to confirm death. No vital signs.”
• Assess for cardiopulmonary arrest for 5 minutes (document combination of no central pulse on
palpation, no heart sounds on auscultation and no respiratory effort).
• Note absence of papillary light reflexes (Fixed dilated pupils).
• Note absence of corneal reflexes.
• Note absence of pain response to supra-orbital pressure.
• Document time of death (this is the time the above criteria are fulfilled).
• Document whether or not patient is fitted with pacemaker / radioactive implant if you have access to this
information
• You DO NOT need to put a cause of death if you don’t know the patient, unless already clearly
documented in notes
• You DO NOT need to write a death certificate
• Whether or not NoK informed
• RIP
7
ATSP Re: FALLS/COLLAPSE
Initial Assessment and Examination
History
Plan
• Regular obs
• Always consider neuro obs if possibility of head injury
• Consider adaptations to bed space or nursing supervision to reduce chance of
further falls
• Address underlying cause if appropriate
Further info available in the NICE Guideline: Head Injury assessment and early
management
8
ATSP for: FLUID REVIEW
Assessment for repeat prescription
1. The REASON for their fluids: (NBM/sliding scale/unwell/septic/ unsafe swallow) and the
PURPOSE (e.g. resus vs. maintenance)
2. Check FLUID status – check for overload/dehydration. Input -Output chart
3. CHECK U&E paying attention to K+ requirements. Don’t just rewrite fluids without checking
most recent U&Es. If no bloods for >24-48hrs and on regular fluids, repeat U&E before
represcribing. Write a blood card for next appropriate monitoring so it doesn’t get missed.
4. Consider the patient’s Na/K/total fluid/glucose requirements, taking into account their weight.
5. Check drug chart for PO electrolyte supplements and diuretics. If patient is receiving diuretics
and fluids simultaneously, discuss with senior.
More info: NICE guidelines for IV fluid therapy for adults in hospital
History
Ensure patient is not fluid restricted for any reason. i.e. heart failure, oedema and ascites.
High BM
A high BM is rarely an emergency in hospitalised patients. However, make sure you:
1. Check BM charts for previous readings. Is this a new problem?
2. Check urine or blood for ketones.
3. Check ABG if patient looks unwell. If this is the case they are likely to have a high EWS so manage
appropriately. Consider whether this could be DKA or HHS (hyperosmolar hyperglycaemic state)/
HONK.
4. Document your findings and action taken (if any)
Actrapid is sometimes prescribed if patients are not on a VRIII, but seek senior advice before doing
so.
9
ATSP Re: HAEMATEMESIS/COFFEE GROUND VOMIT/MALAENA
True Haematemesis or Malaena is a medical emergency and will often be accompanied with a high EWS.
Treat accordingly if this is the case. In-hospital patients often suffer simple coffee ground vomits without
any systemic disruption but must still be considered as a potential emergency
Initial Assessment
A V P U IV Access and bloods
ABCDE Work out EWS
Examination
Chest Exam
ABDO EXAM
• Any signs of perforation? Tender?
• PR EXAM – ALWAYS check for evidence YOURSELF even Haematemesis/coffee ground vomit
History
If pt has had significant upper GI bleed: RISK FACTORS for GI Bleed:
1. Assess for tachycardia. A significant • Gastric irritant medications
postural drop (>20mmHg) in BP may be (NSAIDS)
noted • Alcohol/Alcohol-related liver
2. The urea will usually become disease
proportionally higher than creatinine, • Lack of gastro-protective
often with little other evidence of renal medication
failure • Ulcers
• Reflux/GORD
• Remember Hb won’t drop immediately • Persistent vomiting
after a GI bleed - therefore normal Hb isn’t • Endoscopy/stenting procedures
reassuring. • Post abdo surgery
Plan
• Consider activating massive haemorrhage protocol if large bleed (each trust has a local trust
haemorrhage protocol)
• Keep NBM until ward team assessment / until you are satisfied the patient is stable
• IV access +/- FLUIDS
• Regular nursing obs - recheck one hour later and 2 hourly thereafter
• Fluid balance. Monitor urine O/P and maintain to >30ml/hr.
• Keep details and check on them later
NB Patients are not normally transfused blood products over night unless it is an emergency. IV
fluids will prevent hypovolaemia and its consequences. If you think your patient looks a bit dry or
is slightly tachycardic etc then stay on the safe side and run through some saline (unless otherwise
contraindicated!)
10
ATSP Re: HIGH EWS (General Assessment)
EWS. NB always ask nurses for VALUES OF PARAMETERS and what they are COMPARED TO NORMAL
hout
Familiarise yourself with your trust guidelines on response to EWS
D Temp, Abdominal/other
BM, - AAA - DVT
GCS or AVPU - Bowel perforation - Sepsis
E Exposure - Peritonitis
Plan
A high EWS can often resolve with SYMPTOM control. E.g bring the BP up and tachy/high RR may
resolve.
1. Regular nursing obs
2. Treat suspected cause
3. Strict fluid balance +/- catheterisation if patient is unwell enough
4. Analgesia and general symptom control
5. Review your treatment/action- has it had an effect?
Senior review if worried
11
ATSP Re: HYPERKALAEMIA (stable patient)
If patient is symptomatic/unstable this is a medical EMERGENCY and needs a senior doctor involved
Initial Assessment
A V P U
ABCDE ECG Unwell or stable?
Fluid balance
Examination
Plan
Hyperkalaemia treatment - always follow any local guidelines if available. As a general rule:
• If <6.5 AND WITHOUT ECG changes:
Insulin and dextrose IVI- refer to local trust policy for exact instructions. If unable to find then
10 units of soluble insulin in 250ml of 10% dextrose IV over 30-60 mins. (50% dextrose no longer advised)
• If >6.5 OR WITH ECG changes:
Calcium gluconate 10ml of 10% IV over 5 min for cardiac protection (more slowly if patient
takes Digoxin). Ensure patient is on cardiac monitoring.
Insulin and dextrose IVI then INFORM A SENIOR as patient may well need:
Calcium resonium PO 15mg QDS. Causes constipation so write up a laxative PRN.
Salbutamol 5-10mg neb
Hold medications as appropriate (see above)
REPEAT BLOODS post treatment, - Haemodialysis may be required in persistent hyperkalaemia
(>7mmol/L), metabolis acidosis (pH <7.2), encephalopathy. Consult senior advice.
12
ATSP Re: LOW URINE OUTPUT (catheterised patient)
Initial Assessment
ABCDE
CATHETER- IS IT BLOCKED? ?SEPTIC
Examination
CHEST - is the patient fluid overloaded?
ABDO EXAM
• Tender? Urinary retention? Note post-op ileus can cause urinary retention
• Stoma site – is it infected?
Look for acute serious pathologies and try to correct these
History
• Always remember to look at the notes. Think about RISK FACTORS for:
This problem is commonly seen in post op • Dehydration. Look for potential fluid losses e.g.
surgical patients. vomiting, diarrhoea, poor oral intake, high stoma
• Check which operation they’ve had and output
any important details on the op notes • Urinary obstruction e.g nature of op/co-morbidities
before you speak to senior doc. • Infection/Sepsis
• Ensure that the patient is not fluid • Drugs e.g. anticholinergics
restricted e.g. CCF, ascites.
Investigations
Consider:
• Bloods - FBC and U&Es to monitor renal function
• AXR
• Dipstick urine, MSU or CSU
• Stool sample (stool sample if diarrhoea present)
• Septic screen
Discuss the need for imaging with senior if suspecting intra-abdominal sepsis
Plan
• Often all that’s needed is a fluid challenge of crystalloid e.g. 0.9% NaCl, (check local guidelines for first line
fluid choice) Get nurses to run it through stat and check o/p no more than 1hr later. If patient is simply
dehydrated their urine o/p should have picked up from this. CAUTION IN CCF/CRF patients!!!
• Correct underlying cause once diagnosed
• Monitor BP & urine O/P (maintain urine o/p to 0.5mg/kg/hr and document this instruction.)
• Consider diuretics (stat dose 40mg furosemide IV) if you think the patient is fluid overloaded (usually with
positive fluid balance), however use with caution and always check previous U+E’s. Consult with senior doc
before doing this, you could easily exacerbate the problem!
13
ATSP Re: SHORTNESS OF BREATH
Make a very quick decision as to whether or not you are confident in treating this patient on your own.
Patients who are short of breath can deteriorate very quickly indeed. Call for a Senior immediately if you are unsure
A V P U
Anaphylaxis??
ABCDE
Pneumothorax??
OXYGEN!! (If oxygen saturations <94%
give high flow oxygen via non rebreathable Compare sats to normal or target
mask initially, then reassess following sats, if documented
further investigations. )
Cardiac or respiratory cause?
ABG
Examination
History
Plan
In patients with shortness of breath
• Stay with patient until you are happy they are stable
in the last days of life/end stage
• Regular observations (such as 1-2 hourly) respiratory failure, an opioid can be
• Keep a watchful eye on their bloods/CXR etc considered for symptomatic relief.
Always consult a senior doctor
CALL FOR SENIOR HELP IF YOU ARE UNSURE: before prescribing, as per nice
THESE PATIENTS CAN DETERIORATE VERY QUICKLY INDEED guideline on care of dying adults in
the last days of life.
14
ATSP Re: TACHYCARDIA/PALPITATIONS
TACHYARRYTHMIAS ARE A MEDICAL EMERGENCY If patient has developed a new tachyarrhythmia
on ECG (SVT/Fast AF), a senior needs to be involved. Make sure you perform the following:
Initial Assessment
Examination
History
• Is the patient symptomatic?
Possible reasons for simple tachycardia
• CARDIAC HISTORY • Pain
• Previous cardiac history and RISK FACTORS for • Anxiety
MI, AF, Arrhythmias • Sepsis
• Hypovolaemia – bleed/dehydration
• Previous ECGs • PE
• For arrhythmias: IS THIS NEW? Assume it is • MI
unless proven otherwise • Medication side FX
• Look at Kardex for any anti-arrhythmic • Has patient been on any drugs which put them
medications for clues at increased risk of the above? E.g Warfarin/
NSAIDs- bleed. Should the patient have been on
• How much tea and coffee has the patient had? prophylactic LMWH?-?PE
Plan - very different for acutely unwell patients and those who are stable
1. IV access +/- fluids and bloods
2. Follow Tachyarrhythmia algorithm if appropriate- senior should really be involved in this!
3. Regular nursing obs (can do temp only every 30mins/half hour if you think have RFs for sepsis)
4. Treat suspected cause, often this is actually SYMPTOM CONTROL and you may find that simple,
stable tachycardias resolve once you have the following under control:
• PAIN • DEHYDRATION
• AGITATION • SEPSIS
• ANXIETY • VOMITING
15
COMMONLY PRESCRIBED DRUGS AND DOSES
Below is a list of commonly prescribed drugs to aid your memory. Please always check in the
latest BNF if you are prescribing for the first time or if you haven’t prescribed a drug for a while,
as doses, cautions and contraindications can change. Many Trusts have prescribing guidelines
for the groups of medications below and these should be adhered to.
Always eye-ball a patient before doing so- the nurses may have the diagnosis wrong!
Don’t forget to check for ALLERGIES, PMH and RENAL FUNCTION (if indicated). Look at KARDEX
for any obvious interactions.
Most drugs you will prescribe on-call should be written in the PRN or ‘once only’ section if you
do not know the patient.
Ondansetron is
very expensive!
Its often reserved GASTIC GAVISCON PO 5-10ml TDS
for chemo REFLUX RANITIDINE PO 150mg BD
patients, don’t OMEPRAZOLE PO 20mg OD
use it as first-line.
Key:
PU = peptic ulceration; CRF = chronic renal failure; IHD = ischaemic heart disease;
PAD = peripheral vascular disease”; CHF = congestive heart failure; GIT = gastrointestinal tract
16
SOB SALBUTAMOL NEB 5mg STAT/PRN
IPRATROPIUM BROMIDE (Atrovent) NEB 500mcg STAT/PRN (Max 2mg/day)
Salbutamol causes
PREDNISOLONE PO 30-40mg STAT/OD
tachycardia!
(5-7 days max)
HYDROCORTISONE IV 100mg QDS
(if acute SOB or angiodema)
FUROSEMIDE PO/IV 40-80mg STAT
LAXATIVES
Stimulants: SODIUM DOCUSATE PO 50-200mg TDS (Max 500mg/day)
BISACODYL PO 5-10mg ON,
PR 10mg OD
SENNA PO 7.5-15mg ON (Max 30mg/day)
Osmotic: MOVICOL PO 1-2 sachets BD/TDS
LACTULOSE PO 15ml BD
If faecal loading: GLYCERINE SUPPOSITORY PR 4g STAT
PHOSPHATE ENEMA PR 128ml STAT
In-hospital patients are often constipated often due to decreased activity and medications. Try tackling
constipation using different pharmacological approaches i.e. don’t Px movicol if already on lactulose.
ALCOHOL
WITHDRAWAL Guidance differs between trusts, so refer to local guidelines if available.
For antibiotic prescribing advice refer to your Trust policy. Remember to check
for any available microbiology results which may guide you on antibiotic
sensitivities.
17
PRESCRIBING OUT OF HOURS
Warfarin
You will often get bleeped to prescribe warfarin for patients you don’t know especially over the
weekend/evenings if your colleagues haven’t done them. If your local Trust has guidelines on
Warfarin prescribing, use them. CHECK PATIENT IS NOT BLEEDING!
Are you prescribing maintenance or loading dose?
LOADING: this is the regimen prescribed initially until INR stable and in target range. If rapid
anticoagulation is required, NICE guidelines suggest 5-10 mg once a day for 2 days then check INR
on day 3. (Instant anticoagulation requires heparin therapy – discuss with senior). For AF, less rapid
anticoagulation is acceptable over a few weeks and doses can start at 1 or 2 mg each day.
MAINTENANCE: usual dose once INR established to keep within target range. Check yellow book for
regular prescriptions.
• Once an INR has been obtained for one of your patients make sure you prescribe the warfarin for
about 3-4 days then re-check. Mark open brackets on warfarin charts to indicate when you want the
next INR to be checked (usually between 3-4 days in the initial period, or more frequently if there are
difficulties establishing a maintenance dose.)
• INR high (but <5) - reduce the dose and/or 1-2 doses may need omitting.
• INR <6 but >0.5 units above target – reduce dose or stop. Restart when INR <5
• If INR is 6-8 and patient not actively bleeding Stop Warfarin. Restart when INR <5. Discuss with
senior to lower maintenance dose. Recheck INR at least 48hrs after as it takes between 48-72hrs for
your change to have an effect.
Reason for LT warfarin Tx? AF 2-3
Recurrent DVT 2-3
PE 2-3
Recurrent PE 3-4
Prosthetic heart valve 3-4
Check drug chart for INTERACTIONS which may affect INR. Discuss
with senior/ day team/ pharmacy before stopping any drugs.
Common interactions:
• Inducers reduce effect of Warfarin. REDUCES INR (PCBRAS)
– Phenytoin, Carbamazepine, Barbiturates, Rifampicin, Alcohol
(chronic excess), Sulphonylureas.
• Inhibitors increase effect of Warfarin. INCREASES INR (ODEVICES)
– Omeprazole, Disulfiram, Erthromycin/Clarithromycin, Valproate,
Isoniazid, Cimetidine/Ciprofloxacin, Ethanol intoxication,
Sulphonamides.
If actively bleeding and/or INR >8 discuss urgently with Senior for advice
Digoxin
18
Gentamicin
You may get bleeped to check the gentamicin levels of ward patients and subsequently
prescribe the next dose. You may have Trust guidelines on this. If in doubt, discuss with your
ward or on call pharmacist.
For once daily doses: The blood level needs to be taken 6-14 hours after the start of the first
IVI. You are basically looking for the levels to be within therapeutic range. If they are not you
need to refer to the Hartford Normogram. This is a chart which indicates WHEN the next dose
should be according to how out of range the levels are. You DO NOT change the DOSE, just
the TIMING of the next one (either 24, 36 or 48hrs later). Make sure, if you have been asked to
take the blood yourself you note exactly how many hours post IVI the blood has been taken on
the blood card, it may be another of your peers who has to review the level!
9 · Renal Failure
8
7 q36h Monitor U/Es
6
DAILY
5
4 q24h
3
2
1
0
6 7 8 9 10 11 12 13 14 15 16
Time between start of infusion and sample draw (hours)
Nicolau DP, Freeman CD, Belliveau PP, Nightingale CH, Ross JW, Quintiliani R. Experience with
a once-daily aminoglycoside program administered to 2,184 adult patients. Antimicrob Agents
Chemo 1995:29:3:650-655
For TDS doses: The first level that needs to be recorded is after the 3rd/4th dose ensuring at
least 24 hours of treatment is given. It should be taken 1 hour post IVI i.e. the PEAK or POST
level and be between 3-5mg/L. A trough or PRE Dose level is taken approx 1 hour before any
administered dose and should be <1mg/L. The reason for this is that they are on a TDS regimen
so renal function needs to be closely monitored. It is important that gentamicin levels do not
rise to toxic amounts, which is more common in patients with renal impairment.
19
General Hints and Tips for seeing patients out of hours
6. Give appropriate instructions if they need to do anything acutely before you arrive. For example
if reason for bleep is Haematemesis ask for IV access and bloods to be taken or if a patient has
spiked a temp of >38˚C get the nurses or night practitioner to do cultures/bloods/lactate (remember
sepsis six) before you arrive. It saves a lot of time and faffing around once you are on the ward.
7. Decide where this lies in your list of priorities or whether it is a job nurse practitioners can do
to help you.
NB: Try not to have arguments with nurses on the phone, some of them are just starting out like
you and may also be petrified, sometimes they need reassurance too!
Find the nurse who bleeped you (or requested the bleep!) and get a more detailed account of
what’s going on.
Eye-ball the patient before delving into notes or looking on the computer following the standard
ABCDE assessment. It won’t take you long to figure out if they are acutely unwell/ unstable or
not!
Once you have done your initial assessment and any immediate management, document what
you have done using a logical and systematic approach. This way you won’t forget anything. You
will also look really slick and competent, plus, you might find you paint yourself a picture of what’s
going on, even if you were clueless initially!
Sit down at a computer with the nursing file and medical notes and go straight for the clerking. It
should give you a succinct list of P/C and other co-morbidities to create a more complete clinical
picture. Flick through the ward notes and find anything you can read, it may be of some use. Look
at the last entry in particular as there may be a plan of what to do should the situation you have
been bleeped for arises!
Check PACS and the lab system for any recent imaging or tests. NB ALWAYS compare recent results
to previous ones! Just go down the lists looking for cultures, unusual blood tests, INRs etc and
document what you find. Sometimes the best summaries of a patient are created when someone
manages them on-call! Be thorough at the beginning but if you are hard pushed for time refer back
to the help sheets- they are designed to make you SAFE, not to make you a brilliant diagnostician
who can cowboy their way through FY1 ‘House’ style!
20
Have a good browse through the KARDEX looking at which meds may have contributed to the
situation, which may have prevented it if they had been given and which ones you might need
to initiate to make sure the patient is SAFE.
Once you have all this information create a PROBLEM list and from this document your
IMPRESSION of the situation. Write a PLAN and document whether you involved a senior and
their name and grade. Also document the amount of time you were there, sometimes you need
to stay with a patient to see if your treatment works e.g fluids for low BP meanwhile you can
scribble down everything you’ve done to save time!
‘What do I need to DO to make sure this patient is SAFE?’ If this patient deteriorates or
dies unexpectedly and you were the last doctor to see them you need to make sure your
documentation is adequate. Your management, appropriate or not, will mean nothing if it
has not been written down in the eyes of the law!
In summary:
• Answer your bleep in a systematic way- it will help you prioritise and become more efficient.
• Delegate certain tasks to nurses, don’t be afraid of asking them, you are part of a TEAM!
• Prioritise your jobs and don’t be afraid to off-load some onto your ward SHO, YOU are the one
who gets bleeped first so you will be asked to do EVERYTHING!
ALWAYS MAKE SURE YOU ARE SAFE, IF IN ANY DOUBT WHATSOEVER YOU MUST INFORM
A SENIOR.
21
Disclaimer
The findings and conclusions in this document are those of the authors, who are
responsible for its content. All information is to be interpreted on an individual
basis in context with the clinical situation to which it refers. The information is not
a replacement for local guidelines and protocols, nor is it a document with any
legal standing. No statement in this document can be construed as an official
position of Health Education England.
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