HR Audit Mba
HR Audit Mba
HR Audit Mba
36covered here: (1) communication, (2) employee treatment and (3) statistics
as a gauge of employeesatisfaction.Policy statements, newsletters, bulletins, messages
and information handbooks help the employercommunicate with the employee. The
employer's willingness to commit to its philosophy in writing sets thestage for a candid
dialogue. A standard of openness displays a sense of trust. While employees
may not readevery word, these communications help the employee identify with the
company and its success.Most important in this section are the responses to
questions nine and ten. It is important for yourorganization to have scheduled
interaction with employee groups and representatives for discussion ofissues of
mutual concern.How the company treats employees is certainly important to them. It is also
crucial to the organization'swell-being. Bad or inconsistent treatment is the number
one cause of voluntary turnover. Money can'tcompensate if basic human needs,
such as dignity, respect, justice and social interaction, are lacking. Anincrease in
work hours, coupled with a decrease in the quality of work life, loyalty and security issues,
isresponsible for a resurgence in union membership. The unionization of white-collar
employees and frontlineworkers is increasing, particularly in services, such
as government, hospitals, insurance and financial firms.How the employees are
treated should be of utmost concern to you.Policy guidelines help managers make
decisions concerning specific workplace issues. From the employer’spoint of view,
personnel policies and procedures which guide managers to do their jobs better
are extremelyvaluable and help the organization achieve its objectives. The
example on the facing page shows how amajor corporation arrived at its
employee satisfaction "best practice" policies
COMPENSATION SYSTEM
It is important for the organization to distribute a clear policy statement on its compensation
philosophy toits employees. Guidelines are important to ensure consistency and equity in the
reward systems.Compensation is probably the most objective aspect of HR management.
You should be aware of this whenscoring questions one through seven.Compensation
methods can help motivate the fulfillment of organizational objectives. For this
reason,compensation experts receive higher pay than other HR professionals.
Major consulting firms specialize inthis area because compensation affects
the organization's bottom line.If compensation alone drove performance, companies with
big payrolls would always be the mostprofitable, but that isn't the case. In fact, eliminating
higher paid positions is the trend. Compensationrograms should motivate and reward people
for accomplishing organizational objectives.Companies need to find new ways to reward
individual, team and other group performance. Reward systemsshould take into
consideration self-directed work teams, cross-functional problem-solving teams,
matrixmanagement, taking on added work responsibilities and more risk taking. If the
organization wants a closercorrelation between compensation and quality work, then the
recognition of team performance is critical.Questions eight through 11 deal with these
incentive issues.